Lisa Frank's Side of the Story - Glamour Dolls Makeup x Lisa Frank PART 2| Behind the Controversy
-
0:00 - 0:05Glamour Dolls failed to comply with
those obligations when it engaged in a -
0:05 - 0:13failed online advertising campaign on
Kickstarter, using LFI, Lisa Frank's brand -
0:13 - 0:20without LFI's approval and then refused to
pay royalties due when LFI properly -
0:20 - 0:25terminated the party's contracts as a
result of Glamour Dolls' misconduct. -
0:25 - 0:30Wait a minute. She didn't know about the
Kickstarter? Hello my friend, I will -
0:30 - 0:35honestly tell you that until late last
night, I did not think that I was filming -
0:35 - 0:39a video about Lisa Frank and Glamour
Dolls today. I actually had a full video -
0:39 - 0:45planned about preservative-free cosmetics
and how freaking ridiculous and dangerous -
0:45 - 0:50preservative-free cosmetics are. But then
I got a very interesting comment from a -
0:50 - 0:55person named "Fake Goth Girl." Okay. I get
a link. The link is to a court document -
0:55 - 1:03that I had not previously had access to.
This document is Lisa Frank's point of -
1:03 - 1:07view. It is her counter suit. This is Lisa
Frank saying "Glamour Dolls is the bad -
1:07 - 1:12guy, not me. I didn't do anything wrong -
they're the ones that did something -
1:12 - 1:18wrong." So in today's video, I want to go
over Lisa's side of things - what she says -
1:18 - 1:23in the court documents is the reason why
she pulled out of her contract with -
1:23 - 1:29Glamour Dolls that left backers of the
Kickstarter out all of their money - over -
1:29 - 1:37$400,000 of their money, including my
money. My $75? Gone. If you have no idea -
1:37 - 1:42what I'm talking about, that's because
this is Part 2. I strongly strongly -
1:42 - 1:47suggest you please watch Part 1 of this.
It will be linked below. It will be up in -
1:47 - 1:50a card. It is the background for this
video - this video might not make sense -
1:50 - 1:54if you don't watch that one first. If you
don't feel like you have time for an hour -
1:54 - 1:58and a half long video, what you can do is
you can scrub through the timestamps, kind -
1:58 - 2:05of get the idea of what it is. You can
also play it on 1.5 speed if you want to. -
2:05 - 2:08And I will tell you that the average
amount of watch time on that video for a -
2:08 - 2:14single view is about 40 minutes. That has
literally never happened on my channel. -
2:14 - 2:18This is a story that I think you want to
hear and and that I think that you are -
2:18 - 2:24going to be engaged in if you choose to.
That being said, we are starting at Part -
2:24 - 2:282. I'm assuming at this point that you
have seen that video and that you have -
2:28 - 2:32that background knowledge. And also
side note, I mentioned this at the end of, -
2:32 - 2:38the video, but there's probably about 40
comments mentioning Bailey Sarian's video -
2:38 - 2:44on Lisa Frank, based on the Jezebel
article that we talked about in the first -
2:44 - 2:48part of this. Yes, I am fully aware of
Bailey's video. I have met Bailey. I have -
2:48 - 2:54collaborated with Bailey. Bailey did a
fantastic job on that video. That video is -
2:54 - 2:59more about Lisa Frank as a person, so if
you want even more context for the story, -
2:59 - 3:04I highly recommend you go watch Bailey's
video as well. What we're gonna do with -
3:04 - 3:09this part is I'm actually gonna put Lisa
Frank's lawsuit on the side of me so if -
3:09 - 3:15you are fluent in Legalese, you can follow
along and see the match up of what I'm -
3:15 - 3:20saying. Surprisingly, a lot of is is
pretty clear cut and there isn't a ton of -
3:20 - 3:24lawyer language in this that was difficult
to understand. So if you would like to -
3:24 - 3:28read along, it is going to be next to me
over here. Here we go. So this is what -
3:28 - 3:34Lisa says. This is her side of things.
This is all about the deal in 2016, the -
3:34 - 3:39original deal that she had. Lisa says they
struck the deal in June of 2016 that would -
3:39 - 3:44end on December 31st of 2017 - that
matches up with Glamour Dolls' side, so -
3:44 - 3:49I'm assuming there's legal contracts, so
there's evidence of this. So Glamour Dolls -
3:49 - 3:55in that original contract, agreed to pay
Lisa Frank 15% royalty on the net sales -
3:55 - 4:00of the products made under the deal, with
a minimum payment of $100,000 for the -
4:00 - 4:06duration of the agreement, including a
$25,000 advance. Glamour Dolls promised to -
4:06 - 4:11do their best, to make, sell, promote, and
market the products to get as many sales -
4:11 - 4:15as possible, always focusing on high
quality. Now this part is very very -
4:15 - 4:21important because this is really the root
of why everything went wrong. They had to -
4:21 - 4:26get Lisa Frank's approval on literally
everything, from the design concepts to -
4:26 - 4:32the artwork, to the molds for production,
to the final product samples before going -
4:32 - 4:37into production. Lisa Frank had the right
to approve or reject the elements and -
4:37 - 4:43Glamour Dolls had to follow Lisa Frank's
directions on quality standards. Now -
4:43 - 4:48listen to this because this is part of the
reason why things were taking so long. So, -
4:48 - 4:53for designs, Glamour Dolls had to wait up
to 10 business days - that's about two -
4:53 - 4:58weeks or so - for Lisa Frank to approve
or reject anything that they submitted to -
4:58 - 5:03her. If Lisa didn't respond in time,
Glamour Dolls was allowed to ask after -
5:03 - 5:08those 10 business days, "Hey, what's going
on? I need a full description of why you -
5:08 - 5:12reject this or I need an approval." But
this is the kicker! Because even after -
5:12 - 5:17approval, and remember, this is according
to Lisa herself, Lisa could stop the -
5:17 - 5:21production and distribution of the
products if they didn't meet her quality -
5:21 - 5:24standards. That's a subjective thing -
that is not something that can be -
5:24 - 5:28measured. Lisa can just for any reason,
just say "This doesn't meet my quality -
5:28 - 5:32standards" and stop production at any
point. And it wasn't just for production -
5:32 - 5:37of product. It also had to do with
advertising, packaging, display methods, -
5:37 - 5:43press releases - anything using Lisa Frank
artwork - Glamour Dolls had to run this by -
5:43 - 5:48Lisa. They had to wait for those 10
business days and then if she didn't -
5:48 - 5:53respond in 10 business days, then they had
to poke her about it and be like "Dude, -
5:53 - 5:57what's going on?" They had to keep poking
her if she didn't respond after those 10 -
5:57 - 6:02business days. So remember this original
contract that I personally believe was to -
6:02 - 6:08create the blush, the highlighter, and the
two brushes - that contract was ending -
6:08 - 6:12in December. But remember the Kickstarter
had started in February. We're now in -
6:12 - 6:18December. February - they promised backers
10 additional products beyond these four -
6:18 - 6:23that had already been funded. Lisa's
contract is about to end, so they need to -
6:23 - 6:28start a new contract. This is what Lisa
says was in the new contract: same 15% -
6:28 - 6:35royalty on the net sales of the products
plus 20% royalty on sales made directly to -
6:35 - 6:40retail customers. So this would be if
people bought it off of Ipsy's marketplace -
6:40 - 6:44or if people bought it from Hot Topic,
or at one point they were talking to -
6:44 - 6:49Walmart - any of those, Lisa would get a
20% royalty off of. Beyond that, in the -
6:49 - 6:56first contract, Lisa asked for at least
$100,000 for her fees. In the new -
6:56 - 7:02contract, Lisa upped that to $500,000.
That included an up front payment of -
7:02 - 7:08$125,000 that needed to be paid when the
contract was signed. Three more payments -
7:08 - 7:14would be paid throughout the year to total
that $500,000. The rules for making the -
7:14 - 7:18products were pretty much the same as the
first contract. All of the levels of "you -
7:18 - 7:22need to send it to Lisa and she needs to
approve it" and then the 10 business days -
7:22 - 7:26- all of that was pretty much the same.
The only thing that changed, which we'll -
7:26 - 7:31find out more about in just a minute, is
that they did not have to get pre-shipment -
7:31 - 7:35approval. So Lisa has already approved
the final draft of the product, they have -
7:35 - 7:39put that into production, they now have
the products - they've got thousands and -
7:39 - 7:43thousands and thousands of these products
- they don't have to send those products -
7:43 - 7:47to Lisa for approval anymore. But there
is a clause - because of course there is - -
7:47 - 7:52if there were any production problems, if
after all of these things were sent out -
7:52 - 7:56Lisa decided that there was a
production problem, there was something -
7:56 - 8:01she didn't like, Glamour Dolls would have
to pay damages for that. What would those -
8:01 - 8:06damages be? I have no idea, it's not in
here. Another thing that's very important -
8:06 - 8:11in Lisa's side of the story is that they
said that Lisa could end the deal -
8:11 - 8:15immediately if Glamour Dolls broke certain
rules, like not following the approval -
8:15 - 8:20process or having production issues 3
times. If Lisa decided that she was -
8:20 - 8:24going to terminate the agreement, Glamour
Dolls had to not only stop making -
8:24 - 8:28products, they also they had to stop
selling their existing products. Then they -
8:28 - 8:33had to turn over the rights to the
artwork. Anything that Lisa had created -
8:33 - 8:38for Glamour Dolls would now be owned by
Lisa. And you might be seeing where this -
8:38 - 8:44might be going - maybe if you watched Part
1. Because she did that. That happened. -
8:44 - 8:50In context, you have to remember that this
is 3 months past the date that Glamour -
8:50 - 8:55Dolls had promised products would be done
and shipped to backers. So they are deep -
8:55 - 9:01deep in it now. They are sending out that
digital Christmas card, where people can -
9:01 - 9:05send it to their families, saying "Hey,
you know, you might be getting some Lisa -
9:05 - 9:10Frank products that I bought for you at
some point. This is what's coming." That's -
9:10 - 9:14where we're at. A lot of the backers are
already irritated by this point. From -
9:14 - 9:18Lisa's side, she says in her court
documents that LFI, or Lisa Frank -
9:18 - 9:22Incorporated, fully performed its
obligations under the license agreements - -
9:22 - 9:27I do believe Glamour Dolls would argue
against that. They say specifically -
9:27 - 9:31Glamour Dolls repeatedly failed to meet
their responsibilities under the -
9:31 - 9:36agreements they had with Lisa Frank. This
is how Lisa says Glamour Dolls messed up. -
9:36 - 9:41And remember, she's going to have to prove
this for her counter suit. This is what -
9:41 - 9:45she says - she says they didn't put in
enough effort to produce, distribute, -
9:45 - 9:49promote, and sell the products that they
were supposed to. She says that they -
9:49 - 9:53didn't aim to sell as many high quality
products as they could, that they had -
9:53 - 9:58signed off in their contract. She says
that they use Lisa Frank artwork in ads -
9:58 - 10:02and packaging without getting approval
first, which was against their rules of -
10:02 - 10:06the contract. She says Glamour Dolls was
late in making and delivering the -
10:06 - 10:11products, which they were. She says that
Glamour Dolls didn't follow the agreed -
10:11 - 10:15upon process for getting products
inspected and approved, that they didn't -
10:15 - 10:19pay the royalties and the minimum amounts
that they were supposed to, and that they -
10:19 - 10:24used the Kickstarter to sell products
without getting the okay from Lisa Frank -
10:24 - 10:29Incorporated, which was of course not
allowed. Finally, they say that Glamour -
10:29 - 10:34Dolls promised products to backers and
then never shipped them out, which is -
10:34 - 10:39true. But the question is: why didn't they
ship them out? What was stopping them -
10:39 - 10:44from doing it? Was it a fault of Glamour
Dolls or was it a fault of Lisa? We're -
10:44 - 10:47still in Lisa's perspective, so let's
follow that. Lisa says that even through -
10:47 - 10:51all of the things that I just listed - the
things that are in Lisa's filing - she -
10:51 - 10:55continued to try to work with Glamour
Dolls to make things work. She says she -
10:55 - 11:00did this only because she felt like, if
she didn't continue with Glamour Dolls and -
11:00 - 11:05see this through and get the backers what
they ordered, that it would damage Lisa -
11:05 - 11:10Frank. It would damage her and her brand.
It wasn't about making sure that people -
11:10 - 11:13got what they paid for, it was about the
damage it would cause to her reputation -
11:13 - 11:17and her brand's reputation. She says in
her statement that, you know, that Glamour -
11:17 - 11:21Dolls had made all these promises and
they failed to go through on them, that -
11:21 - 11:25they even said that they were shipping
things to people that they never shipped -
11:25 - 11:28to them, which I don't know if it's
actually true. Because from what I've -
11:28 - 11:33seen, anybody that was supposed to get
the eyeshadow and the bronzer and the -
11:33 - 11:38postcard did get those things. There is
some question, at least in the comments -
11:38 - 11:42underneath my last video of whether people
who ordered the brush separately, whether -
11:42 - 11:46they actually got their brush. So maybe
that's what Lisa is talking about. Lisa -
11:46 - 11:51says that Glamour Dolls ignored rules
that they had to follow to get Lisa's -
11:51 - 11:56approval before making anything. She says
that they attempted to make or change -
11:56 - 12:01products without talking to her first.
And also that they didn't give her the -
12:01 - 12:06samples required that she needed to
review. The perspective here is that -
12:06 - 12:12because of those failures, people started
blaming Lisa Frank and not Glamour Dolls, -
12:12 - 12:16where she's saying it wasn't her fault,
it was Glamour Dolls' fault. She said that -
12:16 - 12:20people began to think that Lisa Frank was
scamming them, leaving negative comments -
12:20 - 12:26and complaints online that damaged LFI's
reputation. It was only because Glamour -
12:26 - 12:31Dolls broke their side of the contract
so many times that she ended the contract -
12:31 - 12:36formally in July of 2018, which is what
Glamour Dolls had said, that she abruptly -
12:36 - 12:40just ended the contract. What Glamour
Dolls had said was before she ended the -
12:40 - 12:48contract, she required them to pay that
final $125,000 to her and then once she -
12:48 - 12:52got the money, she terminated the contract
and that they didn't know she was going to -
12:52 - 12:57do that when she took the money.
Supposedly, LFI reminded Glamour Dolls -
12:57 - 13:01that they needed to do the things that
were in the contract, that if she ended -
13:01 - 13:06it, that they needed to do - things like
returning all the artwork and paying any -
13:06 - 13:11royalties owed. However, she says Glamour
Dolls didn't pay what they owed or follow -
13:11 - 13:15through on other responsibilities after
the termination, leading to more problems -
13:15 - 13:20and losses for LFI. So at the final part
of the complaint, Lisa says "This is what -
13:20 - 13:24I want the court to give me." She says she
wants to be paid damages, which means all -
13:24 - 13:28of the money that they should have
received under the agreements with Glamour -
13:28 - 13:34Dolls - the exact amount of how much she
should be paid would be decided at trial. -
13:34 - 13:38Then she wants to be paid back for all of
the costs and all of the expenses and the -
13:38 - 13:44lawyer's fees as allowed by law. She also
wants to receive interest on any money -
13:44 - 13:50awarded to them, both before and after the
court's decision at 18% per year and it -
13:50 - 13:56looks like, you know, this happened in
2018, it's now 2024, so that's a lot of -
13:56 - 14:00freakin' interest. I'm not going to do the
math in my brain right now because it's -
14:00 - 14:04physically and mentally impossible for me
but that's a lot of money. And finally, -
14:04 - 14:07she's like "And if the court wants to
give me something else, if you think -
14:07 - 14:11there's something else that's fair, feel
free. You can give me that too." So that -
14:11 - 14:16is Lisa's filing. I have lots of thoughts
my friend. Do you have thoughts? Because -
14:16 - 14:20if you have thoughts, put 'em in the
comment section because I'm wondering if -
14:20 - 14:24we have the exact same thoughts. That's
what the collective brain is all about, is -
14:24 - 14:28us bouncing ideas off of each other and in
a recorded video, it's a little harder. So -
14:28 - 14:31if you have thoughts, definitely leave
them in the comments. I'm gonna tell you -
14:31 - 14:37mine. Okay, so I have questions. [laughs]
I have 3 major questions. The first one is -
14:37 - 14:43"What was the timeline for approving the
Kickstarter?" Because eventually, Lisa was -
14:43 - 14:47participating in the Kickstarter, at least
it looks like she was participating in the -
14:47 - 14:53Kickstarter. So I am curious what Glamour
Dolls' side of this is, in that do they -
14:53 - 14:57say that they did the Kickstarter without
talking to Lisa? Because I noticed -
14:57 - 15:03something that was in their paperwork that
they filed. They label Kickstarter as a -
15:03 - 15:08business that they were trying to get to
work with, right? So it's listed in with -
15:08 - 15:14Ipsy and Hot Topic; they also list
Kickstarter. So it was seen by them - it -
15:14 - 15:20looks like - as just another way to sell
products and I don't know if that was in -
15:20 - 15:26the contract, that they had to clear what
retailers they were gonna work with with -
15:26 - 15:30Lisa. Where I think that Lisa may have
them on this is that they had to use Lisa -
15:30 - 15:37Frank artwork and they had to promote this
using Lisa Frank branded stuff for the -
15:37 - 15:41Kickstarter before it even started.
Remember Candy's video. I wish I could -
15:41 - 15:45show you the video - it is killing me that
this video is private and I can't show -
15:45 - 15:51you the full video. But Candy clearly
uses Lisa Frank artwork in the video to -
15:51 - 15:55promote this Kickstarter. If Lisa didn't
know about the Kickstarter, then she -
15:55 - 16:00didn't approve the artwork to be used in
Candy's video or any other promotional -
16:00 - 16:04things that they did for the Kickstarter.
So then Lisa would have them on that. -
16:04 - 16:08That's what I'm thinking most likely
happened - I mean of course it's possible -
16:08 - 16:12that Glamour Dolls did talk to Lisa and
tell her about the Kickstarter beforehand -
16:12 - 16:16and did get all of the artwork approved
and all of that, but it sounds like Lisa -
16:16 - 16:20is saying "No, that didn't happen." So
my next question associated with that - -
16:20 - 16:25that's kind of a sub question to question
number 1 - is "When did Lisa find out -
16:25 - 16:31about the 10 products that they promised
to the Kickstarter backers? When did she -
16:31 - 16:35agree to that?" Because it seems like that
first contract from 2016 was really for -
16:35 - 16:39those 4 products that they actually did
produce and put out there - the blush -
16:39 - 16:44brush, the crease brush, the bronzer, and
the eyeshadows. Single eyeshadows, not -
16:44 - 16:48eyeshadow palettes, the single eyeshadows.
The ones that were sold at Hot Topic. It -
16:48 - 16:54is very very likely that Lisa was on board
with the Kickstarter about a month after -
16:54 - 16:59the Kickstarter started because in March,
they show posts that are specifically from -
16:59 - 17:05Lisa, participating in encouraging people
to enter these contests, to perform these -
17:05 - 17:11tasks, to show their nail looks and things
like that. Lisa is posting there. So if -
17:11 - 17:15this is really Lisa posting - which it
doesn't really make any sense to me that -
17:15 - 17:19it wouldn't be Lisa because Glamour Dolls
wouldn't be able to, like, hide that from -
17:19 - 17:23Lisa - they would have to explain that
so it doesn't really make sense to me -
17:23 - 17:27that that wasn't actually Lisa posting.
But she was clearly participating and -
17:27 - 17:32on board in March. Another clue that Lisa
was involved in the Kickstarter from the -
17:32 - 17:36launch of the Kickstarter was that just
a few days after the launch, Glamour -
17:36 - 17:41Dolls posted that Lisa was going to go
into her vault and the first 1,000 backers -
17:41 - 17:46were going to get a very special gift
from Lisa in their box when they got their -
17:46 - 17:51stuff. They would get a second - what they
called a treat - if they hit 2,000 backers -
17:51 - 17:56and that Lisa had something really special
planned if they made it to 10,000 backers. -
17:56 - 18:01So I'm very curious to see if this piece
comes out in court. My second question is -
18:01 - 18:09"Why the hell did Glamour Dolls sign this
terrible ass contract?" This is the most -
18:09 - 18:15bull**** contract I think I have ever
read. It is absolutely nuts. The part that -
18:15 - 18:20is the most unbelievable for me is that
Glamour Dolls signed this is the whole -
18:20 - 18:25approval process. It is absolutely
ridiculous. Both sides agree that this was -
18:25 - 18:29the process. So they have an idea, right?
They start with the idea. Let's use the -
18:29 - 18:33Trapper Keeper palettes as an example.
So they have an idea that they want to -
18:33 - 18:37create a palette that looks like a Trapper
Keeper. So they get this plain white -
18:37 - 18:43Trapper Keeper palette made by the
factory. Glamour Dolls then takes this -
18:43 - 18:47white packaging, this plain plastic
packaging that's the mock-up, send it to -
18:47 - 18:51Lisa, wait 10 business days. If she
doesn't answer, they have to poke her and -
18:51 - 18:55get her to give feedback. If she doesn't
approve of it, Glamour Dolls then takes -
18:55 - 18:59her ideas, whatever she wants changed, and
lets the manufacturing facility know. Then -
18:59 - 19:04they get another mock-up. Then they send
that to Lisa. They wait 10 days, they wait -
19:04 - 19:10for the feedback. All of that happens all
over again until Lisa's happy. I didn't -
19:10 - 19:15see anything on either said that said Lisa
had a limit to how many changes she could -
19:15 - 19:21make. So let's assume she's now approved
the mold. Now they have to wait for Lisa -
19:21 - 19:25to make the artwork. Once the artwork
comes in, again, they send it over to the -
19:25 - 19:30manufacturer. The manufacturer puts it on
the product. Then Glamour Dolls has to -
19:30 - 19:35have two samples of it that they then send
over to Lisa and wait those 10 business -
19:35 - 19:39days again. If she doesn't respond, then
they poke her - same process all over -
19:39 - 19:45again, where she can either reject it or
accept it. Do you see how this is so -
19:45 - 19:50freaking ridiculous? Because it's not even
over then! Even after Lisa has approved -
19:50 - 19:55the final designed product, when they
manufacture it - let's say they make -
19:55 - 20:0010,000 of them, because this did happen -
they make 10,000 of them, they have to -
20:00 - 20:05send 2 of the 10,000 to Lisa for final
approval before they can ship those out -
20:05 - 20:09to customers. And I will tell you my
friend, this actually happened - -
20:09 - 20:14according to Glamour Dolls - with the
vegan leather makeup bag. This is the -
20:14 - 20:17draft picture of the vegan leather makeup
bag that was not designed, that people -
20:17 - 20:23were really excited about. This is the
final design that was supposedly "The -
20:23 - 20:27One," the makeup bag. Well it turns out,
according to Glamour Dolls, Lisa didn't -
20:27 - 20:31like this and after they had printed
10,000 of these, Lisa said she didn't -
20:31 - 20:35want it to be vegan leather anymore; she
wanted it to be glitter plastic. And -
20:35 - 20:41because of the sh**** ass contract that
they signed, they couldn't sell those -
20:41 - 20:4610,000 bags that they had already made
because she had approved the sample. They -
20:46 - 20:52had to start all over again with a glitter
bag design. I mean how f***ing ridiculous -
20:52 - 20:56is this? The fact that Glamour Dolls
signed this contract, did they not have -
20:56 - 21:03a lawyer read it? Like what happened? How
did this get through? From the very jump, -
21:03 - 21:07this should have just never happened and
I'm sure Glamour Dolls in hindsight is -
21:07 - 21:14thinking the exact same thing. And my
third question is "Why would they start a -
21:14 - 21:20Kickstarter in February, knowing that
Lisa's contract was ending in December?" -
21:20 - 21:25Because that's where they really got
screwed. This is what I'm thinking: I'm -
21:25 - 21:30thinking Lisa designed all of the products
and got everything going for those first -
21:30 - 21:36four products before the Kickstarter
even started. And that was why Glamour -
21:36 - 21:40Dolls wanted to do more work with her.
They were like "Yes, this was so smooth, -
21:40 - 21:44this was so easy. Let's keep this going a
little longer. We have until December, -
21:44 - 21:48it's only February. We have all this time.
We pushed out those four products pretty -
21:48 - 21:51quickly as far as getting through this
process, so let's do 10 more! We've got -
21:51 - 21:56this." Glamour Dolls said publicly that
they didn't start having problems with -
21:56 - 22:00Lisa slowing down the process until June
of 2017. So that was after the Kickstarter -
22:00 - 22:04had already started, but before the
estimated ship date that they told the -
22:04 - 22:08backers of September. And it makes sense
because if they started signing the -
22:08 - 22:13contract in June of 2016, by February,
they had made and designed 4 products. -
22:13 - 22:17Assuming that Lisa was done with all of
the designs and all of the things and all -
22:17 - 22:20of the approvals by the time that the
Kickstarter started so that's about 8 -
22:20 - 22:24months. So they're thinking "Well yeah
this was so easy, we should be able to -
22:24 - 22:28push out more products by December, by
the time Lisa's contract ends." So now I -
22:28 - 22:33shall present to you the worst case
scenario of Lisa's a raging b****. -
22:33 - 22:36[laughter] That's where we're gonna go
with this. This is worst case scenario -
22:36 - 22:41what happened, in that Lisa knew her
contract was ending in December, she knew -
22:41 - 22:46that she could slow down this process in
order to get a new contract in December -
22:46 - 22:49and price gauge the hell out of Glamour
Dolls. She knew that they had already -
22:49 - 22:54promised all of these products to the
backers. She knew that they probably -
22:54 - 22:59given her $125,000 of the backers' money.
She knew that Glamour Dolls was already -
22:59 - 23:04using the backer money in order to get
these samples and ship them to her. The -
23:04 - 23:08$370,000 that the backers had paid,
probably a lot of it was already spent -
23:08 - 23:12because that's why they started wanting -
needing more money. They started selling -
23:12 - 23:16the products on BackerKit, they started
selling the crease brush on their website, -
23:16 - 23:21they really started courting Hot Topic to
try to sell products over there because -
23:21 - 23:27Lisa was taking all of the Kickstarter
backers' money for herself and they were -
23:27 - 23:31using it for the manufacturing of these
products and they knew it wasn't enough to -
23:31 - 23:34see this whole project through because
remember they've got 10 products they're -
23:34 - 23:39trying to make by December. So time
passes, Lisa drags this out, drags this -
23:39 - 23:43out, and then drops the bomb on Glamour
Dolls: "If you want this to continue, -
23:43 - 23:47after all this money that you spent,
you're gonna have to pay me $500,000, not -
23:47 - 23:51$100,000 anymore. It's $500,000 and you
know when you sell to Hot Topic? You're -
23:51 - 23:56not gonna give me 15%, you're gonna give
me 20%." But at that point, they were so -
23:56 - 24:00far deep in it that they couldn't get out
of it. They absolutely couldn't get out -
24:00 - 24:04of it. Another place that they probably
spent the backers' money was on Wengie -
24:04 - 24:09because remember the call that Peter did
with the backers? He mentions very -
24:09 - 24:11briefly paying for a video. I'll play that
for you. -
24:11 - 24:15(Peter): We actually didn't make a profit
off of this Kickstarter campaign. I know -
24:15 - 24:20that's, um, it's a hard thing for people
to, um, to kind of believe with the size -
24:20 - 24:24of it. But, um, we have to manufacture all
those goods, uh, we have licensing fees -
24:24 - 24:29to pay to Lisa, um, we had to pay for, you
know, uh, for production of the video and -
24:29 - 24:31for all these different things.
-
24:31 - 24:35(Jen) I don't know this for a fact but
I think he took the money from the backers -
24:35 - 24:38and paid Wengie to make that video.
Who knows how much he paid her because -
24:38 - 24:42influencer rates back then, you know, it
was brand new, you know, influencers -
24:42 - 24:46getting paid for sponsored videos and
things like that. I have no idea how much -
24:46 - 24:50they paid Wengie but I would imagine that
was part of where the money was going and -
24:50 - 24:53why they needed to raise more money.
Because now in December, they not only -
24:53 - 24:57have to get all of these 10 products
manufactured but they also have to pay -
24:57 - 25:02Lisa this $500,000. Lisa officially had
Glamour Dolls by the unicorn balls. I mean -
25:02 - 25:07like, she was-she had them. They had no
choice, in my opinion, if this is the way -
25:07 - 25:13it played out, other than to sign that
contract and just hope for the best. If -
25:13 - 25:17all of this is true - let's say they say
"Screw you Lisa, we're not paying you -
25:17 - 25:21$500,000, we're cutting off the contract
now." How do they pay back the backers? -
25:21 - 25:27They can't. They don't have the money
anymore. It's gone. They don't have the -
25:27 - 25:31money to pay back the backers so they are
absolutely screwed. Some other things -
25:31 - 25:36that I found in the Glamour Dolls part of
the lawsuit that I didn't see when I made -
25:36 - 25:40the last video that I want to let you know
because now, I imagine at some point, -
25:40 - 25:45there'll be a part 3 [laughter] of this
video is that they were saying more -
25:45 - 25:50things about how Lisa interfered with the
production of the product. So in the court -
25:50 - 25:55filing, it says "Lisa Frank frequently and
unreasonably rejected already manufactured -
25:55 - 26:01samples without being specific as to the
reason for disapproval." In their filing, -
26:01 - 26:05they said that there was a problem with
the Ipsy products. They said "in one -
26:05 - 26:11instance, due to the defendant, Lisa
Frank's failure to timely provide artwork -
26:11 - 26:15for the Ipsy sales order, Glamour Dolls
missed the artwork deadline and was forced -
26:15 - 26:20to pay a fine in the amount of $50,500."
The filing continued on and said that -
26:20 - 26:24Glamour Dolls was shipping her out samples
and then she'd be like - 10 business days -
26:24 - 26:30later - "Oh I lost them, can you send more
of them?" It's like, "wait what? What?" -
26:30 - 26:34And in this case, they may not have more
samples because they requested a certain -
26:34 - 26:39number of samples from the lab and then
they mail the samples to Lisa Frank and -
26:39 - 26:43then Lisa loses them so then they have to
ask the lab for more samples and they have -
26:43 - 26:47to pay for that and then get those
samples and then send those - wait for -
26:47 - 26:51those to come in - then send those to Lisa
and then they have to wait for Lisa to -
26:51 - 26:55approve those. Do you see how it's just
dragging everything out? And you remember -
26:55 - 27:00how I said as part of the contract - this
was so, so if this is how it happened - -
27:00 - 27:04that part of the contract was that Lisa
would get her artwork back and that's -
27:04 - 27:09what she did. She used that artwork on the
Morphe products. The artwork she made for -
27:09 - 27:14Glamour Dolls. You can see it on the
Trapper Keeper-style palette that Morphe -
27:14 - 27:19had made. But to be true to the title of
this video, Lisa says that "Glamour Dolls -
27:19 - 27:23failed to comply with the inspection and
approval process. Lisa's gonna have to -
27:23 - 27:27prove this in court. She's gonna have to
show them the evidence that Glamour Dolls -
27:27 - 27:31didn't go through the proper approval
process because even if it's unfair - -
27:31 - 27:35this is the thing about the law - even if
it's unfair, even if it's unreasonable, if -
27:35 - 27:39Glamour Dolls signed that contract and
said that they were gonna follow a certain -
27:39 - 27:43process, they had to follow that process,
even if it's bull****. And if Lisa can -
27:43 - 27:47prove that they did things that were
against the process, then she had a right -
27:47 - 27:52to terminate the contract and get her
artwork and then sell it to Morphe. It's -
27:52 - 27:57just so fu***d up! [laughter] It's just
so messed up! But we definitely need to -
27:57 - 28:02end this video the same way we ended the
last one in that the most current ruling -
28:02 - 28:07by the judge for the 9 claims that Glamour
Dolls has against Lisa Frank - the judge -
28:07 - 28:12only dismissed part of claim 1. That was
the breach of contract; they partially -
28:12 - 28:17dismissed that but the judge says that
Glamour Dolls can go forward on part of -
28:17 - 28:22the breach of contract and everything
else - including unjust enrichment, fraud, -
28:22 - 28:25defamation, and all of those things -
that they're moving forward with those -
28:25 - 28:30claims, which means that the judge thinks
that Glamour Dolls has enough evidence to -
28:30 - 28:34support that these things happened. Not
that Lisa isn't going to counter with -
28:34 - 28:38something else but Glamour Dolls does
have a case to present. And also like I -
28:38 - 28:43mentioned in the last video, the last
court filing for this was January 24th, -
28:43 - 28:482024, so this is going to be ongoing, so I
imagine at some point, there will be a -
28:48 - 28:52part 3. I don't imagine it will be soon
but I said that last time, so [laughter] -
28:52 - 28:56who knows? At this point my friend, it is
your turn in the collective brain of -
28:56 - 29:00makeup awesomeness. I would love to know
your thoughts on this new information that -
29:00 - 29:04was sent to me and thank you again so much
to the person who calls themself "Fake -
29:04 - 29:08Gothic Girl," thank you for sending me the
link to this court document that I -
29:08 - 29:13previously didn't have access to. It
really opened my eyes to a lot of things -
29:13 - 29:19and hopefully it added some context to you
- if you watch the first piece - to what -
29:19 - 29:23Lisa was saying about what was happening
and what her counter suit is all about. -
29:23 - 29:27Let me know any and all thoughts down in
the comment section down below. Thank you -
29:27 - 29:31so so much for watching, I hope you enjoy.
If you would like to hang out just a -
29:31 - 29:34little bit longer, YouTube should be
recommending a couple of videos over here -
29:34 - 29:38to watch. I'm gonna put a previous episode
of "Behind the Controversy" down there. -
29:38 - 29:42In case you didn't see it, that's a
really good one. If you would like to -
29:42 - 29:45watch the top one, that one YouTube's
picking for you based on your viewing -
29:45 - 29:49history, which video they think that
you're gonna like. But if you gotta go -
29:49 - 29:53cuz you have things that you gotta do,
I get it. Thank you for hanging out as -
29:53 - 29:56long as you did and mad love to you and I
will see you in a video very very soon. -
29:56 - 29:58Bye!
- Title:
- Lisa Frank's Side of the Story - Glamour Dolls Makeup x Lisa Frank PART 2| Behind the Controversy
- Description:
-
This is a story of deception, greed, lies, manipulation, and .... unicorns. Today on PART 2 of Behind the Controversy Lisa Frank x Glamour Dolls Makeup, we take a look at Lisa Frank's side of the story through her COUNTERSUIT against Glamour Dolls. What does SHE say Glamour Dolls did to make her back out of their contract and what she STILL thinks Glamour Dolls owes her! Let's talk about it!
PLEASE watch Part 1 first or this video might be confusing: https://youtu.be/1_1ORHKNPLM
@BaileySarian 's Dark History episode on Lisa Frank. She focuses more on Lisa herself, the Jezebel article, and her business practices - https://youtu.be/cNfAuBEwcvo?si=Bn79bCDENtx45M3m
Another video you might like, Unearthing My Kaboodle from the 90's (yes it still has makeup in it) - https://youtu.be/fUeIdIIMoLA
*Time Stamps*
0:00 Intro
3:02 Lisa's Side of the Story
14:15 Question 1: When did Lisa “approve” the Kickstarter?
17:59 Question 2: Why did Glamour Dolls sign this awful contract?
21:07 Question 3: Why did the kickstarter happen knowing Lisa's contract was ending?*Relevant Links*
The Kickstarter - https://www.kickstarter.com/projects/168282293/lisa-frank-makeup-collaboration/posts/2816323
Allure article about the launch - https://www.allure.com/story/lisa-frank-glamour-dolls-makeup
The Kick Further - https://app.kickfurther.com/coop/lisa-frank-x-glamour-dolls-eyeshadow-and-matte-mousse-for-hot-topic-amazon-and-moreThe Jezebel Article - https://jezebel.com/inside-the-rainbow-gulag-the-technicolor-rise-and-fall-1179495705
Lawsuit Press Release - https://www.prnewswire.com/news-releases/glamour-dolls-inc-files-federal-lawsuit-against-lisa-frank-and-lisa-frank-inc-301310713.html or https://cdn.shopify.com/s/files/1/0242/5397/files/Glamour_Dolls_LF_Press_Release.pdf?v=1623354739
The Insider Article - https://www.businessinsider.com/lisa-frank-morphe-makeup-collection-backlash-2020-11?utm_source=yahoo.com&utm_medium=referral
Insider Update - https://www.businessinsider.com/beauty-brand-glamour-dolls-is-suing-lisa-frank-2021-6
Formal Complaint - https://cdn.shopify.com/s/files/1/0242/5397/files/Glamour_Dolls_Complaint_FILED_5.27.21.pdf?v=1623339145
Court Documents - https://unicourt.com/case/pc-db5-glamour-dolls-incorporated-v-lisa-frank-incorporated-et-al-920679?init_S=ch_ftrd
Available Court Filing - https://www.govinfo.gov/content/pkg/USCOURTS-azd-4_21-cv-00228/pdf/USCOURTS-azd-4_21-cv-00228-0.pdfApp BuzzFeed Article https://www.buzzfeed.com/annanorth/lisa-frank-app-lets-you-put-stickers-on-your-photo
History of QR codes https://www.microsoft.com/en-us/microsoft-365-life-hacks/privacy-and-safety/brief-history-qr-codes
----------------------------------------------------------------
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- Duration:
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