Secrets of Body Language
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0:03 - 0:06A walk to convey power.
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0:06 - 0:09A greeting that gets the upper hand.
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0:09 - 0:13A gesture that can hide a lie.
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0:13 - 0:17Body language can betray us.
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0:17 - 0:20When a president's under pressure.
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0:20 - 0:24Or celebrities in the media glare.
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0:24 - 0:28Look beyond the words.
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0:28 - 0:30Their body language says it all.
-
0:30 - 0:31-It's a sudden poise.
-Self-touch gesture. -
0:31 - 0:36-Hot spots.
-Microexpressions. -
0:36 - 0:41In this special,
experts will dissect the body, -
0:41 - 0:44the face,
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0:44 - 0:46and the voice
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0:46 - 0:57to reveal its hidden meanings,
its secrets. -
0:57 - 1:02This is a world where what we say
is all important. -
1:02 - 1:06They said this day would never come.
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1:06 - 1:08We hang on every word.
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1:08 - 1:13Tomorrow, we begin again.
Thank you. -
1:13 - 1:15But are we getting all the message?
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1:15 - 1:18Older, darker, psychopaths,
serial killers' handwriting- -
1:18 - 1:21Research has shown
that just 7% of human communication -
1:21 - 1:24is through the actual words.
-
1:24 - 1:2793% of what we communicate
with others is non-verbal. -
1:27 - 1:29Bam bam bam!
-
1:29 - 1:3193%! Think about that.
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1:31 - 1:36So, it's our tone of voice, pitch,
posture, microexpressions on our face. -
1:36 - 1:38Different gestures that we might use.
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1:38 - 1:41We put all the significance
on 7% for words. -
1:41 - 1:44We shouldn't be doing that.
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1:44 - 1:46Beyond the words,
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1:46 - 1:51life's a fascinating world
of non-verbal communication. -
1:51 - 1:56The secret world of body language.
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1:56 - 1:59We're about to watch
our wannabe world leaders. -
1:59 - 2:02Our sport stars.
-Good morning. -
2:02 - 2:05We'll revisit famous figures
from recent history. -
2:05 - 2:07-Did you kill our president?
-No. -
2:07 - 2:11Because people have got to know
whether or not their president's a crook. -
2:11 - 2:13I'm not a crook.
-
2:13 - 2:15I've earned everything I've got.
-
2:15 - 2:19We'll view our celebrities
with fresh eyes. -
2:19 - 2:22We're going to show
how people in the public eye -
2:22 - 2:26try to control the way
we perceive them. -
2:26 - 2:30And how sometimes,
despite their best efforts, -
2:30 - 2:32the truth leaks out.
-
2:32 - 2:34Whomever it might be,
-
2:34 - 2:36if the truth is told,
then my name will be cleared. -
2:36 - 2:38And I can move on with my life.
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2:38 - 2:40If you know what to look for.
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2:40 - 2:43It's not what you're seeing,
it's what you're not seeing. -
2:43 - 2:46You're not seeing an angered response.
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2:46 - 2:48We're going to equip you
-
2:48 - 2:53with the tools to read
those body language giveaways. -
2:53 - 2:55You're getting a head and peek
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2:55 - 2:58into the world
of "what's really going on there. " -
2:58 - 3:00When you can read body language,
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3:00 - 3:03every moment you spend with others,
you can make it valuable. -
3:03 - 3:07And if you're in business,
you can make it profitable. -
3:07 - 3:10Body language is crucial.
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3:10 - 3:13For those who study
non-verbal communication, -
3:13 - 3:15one of the first indicators
they look out for -
3:15 - 3:27is the way someone's body moves.
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3:27 - 3:29At this Camp David summit,
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3:29 - 3:34President Bush is the host to visiting
Russian President Vladimir Putin. -
3:34 - 3:37Vladimir Putin knows the world
is watching him on American soil. -
3:37 - 3:39And he also knows
that his people are watching. -
3:39 - 3:42So he must show strength.
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3:42 - 3:47Here, though, both leaders are making
a strong body language statement. -
3:47 - 3:49Here we are,
two powerful world leaders, -
3:49 - 3:51in a sort of striding contest.
-
3:51 - 3:54Because, of course,
the fastest you stride, -
3:54 - 3:56the more strong,
powerful, and fit you are. -
3:56 - 4:00It's not just the speed of walking
that sends out messages. -
4:00 - 4:05Vladimir Putin and George Bush
are fantastically powerful men. -
4:05 - 4:08Have two completely
different types of power. -
4:08 - 4:12And it evidences itself
through body language. -
4:12 - 4:16I thank you all for coming.
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4:16 - 4:20Vladimir Putin has what I would call
"a very animal power. " -
4:20 - 4:22A strong man power.
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4:22 - 4:27And he walks by having his shoulders
boucing back and forth. -
4:27 - 4:31He walks, he also makes gestures.
He's very active. -
4:31 - 4:34I would almost call it
a kind of sexy power. -
4:34 - 4:39George Bush, on the other hand,
has a more traditional American power. -
4:39 - 4:41There's very little movement
above the shoulders. -
4:41 - 4:44He's trying to look
like he's controled. -
4:44 - 4:47There's no extra wasted energy.
-
4:47 - 4:49I thank you all for coming.
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4:49 - 4:52Perceiving the body language message
of these two powerful presidents -
4:52 - 4:54is straightforward.
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4:54 - 5:05But body language is often complex
and easily misunderstood. -
5:05 - 5:08Here, President Clinton
leads Israeli and Palestinian leaders, -
5:08 - 5:12Ehud Barak and Yasser Arafat,
out before the press -
5:12 - 5:14during peace negociations.
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5:14 - 5:16It's all smiles for the cameras.
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5:16 - 5:21But behind the facade of bon ami,
there's a power struggle going on. -
5:21 - 5:26Clinton explains that none of them
will take any questions. -
5:26 - 5:29We pledged to each other
we would answer no questions. -
5:29 - 5:33Offer no comments.
So I have to set a good example. -
5:33 - 5:52The body language
then revealed just why that was. -
5:52 - 5:56Almost a physical fight.
-
5:56 - 5:59Many viewed this apparently
light-hearted tussle as a sign -
5:59 - 6:02that Arafat and Barak
were getting on well. -
6:02 - 6:04Think again.
-
6:04 - 6:09There is a great meaning behind
who goes through the door first. -
6:09 - 6:12Here in the West,
letting someone through the door first -
6:12 - 6:15doesn't really matter;
it's polite, maybe. -
6:15 - 6:18But in the Middle East,
it has a significant cultural impact. -
6:18 - 6:20The host, the power person, says:
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6:20 - 6:24"I'm in control,
I'll help you through the door. " -
6:24 - 6:28"I'll show you the way. "
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6:28 - 6:33Throw in the fear and tension present
in most Middle East negociations -
6:33 - 6:38and suddely, the desire of both Arafat
and Barak not to go through that door -
6:38 - 6:41before the other
starts to make sense. -
6:41 - 6:45This is a classic example,
in an extreme way, -
6:45 - 6:48of how the last man through the door
is the winner. -
6:48 - 6:53Barak reaches for Yasser Arafat.
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6:53 - 6:58Arafat grabs his arm, moves around
and starts waggling his finger at Barak -
6:58 - 7:05who then uses it as opportunity
to move around to actually be behind. -
7:05 - 7:11Then grabs Arafat, holds him by the arm
and shoves him through the door. -
7:11 - 7:16You've got fear and power struggle
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7:16 - 7:22showing in big bold
body language movements. -
7:22 - 7:24Arafat and Barak are not the only ones
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7:24 - 7:29to appreciate the significance
of "the last man through the door move. " -
7:29 - 7:35Even when friends and allies meet,
subtle cues reveal who's talked of. -
7:35 - 7:372003.
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7:37 - 7:42British Prime Minister Tony Blair
plays host to President Bush. -
7:42 - 7:44In this particular example
we're looking at, 10 Downing Street, -
7:44 - 7:50and one would expect Tony Blair
to be very territorial. -
7:50 - 7:53It's his territory,
he should be host. -
7:53 - 7:56He should be in charge, and the boss
in terms of who goes through the door. -
7:56 - 7:59And yet,
Tony Blair, the Prime Minister, -
7:59 - 8:02accepts that the seniority
and place here is the President's. -
8:02 - 8:06So President Bush says:
"Photos are over". -
8:06 - 8:07Gives him a little nod.
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8:07 - 8:09And so they start going in.
-
8:09 - 8:12The President's in charge
of the choreography. -
8:12 - 8:14He goes through the door last,
used his left hand -
8:14 - 8:18and taps Blair forward,
not shoving Blair through the door. -
8:18 - 8:22But helping him through the door,
meaning Bush is in charge. -
8:22 - 8:25As they go in,
the President being in charge -
8:25 - 8:27and wanting to be clear
that he's in charge, -
8:27 - 8:32not only displays the ownership symbol
of putting his hand on Blair's back -
8:32 - 8:36but then he displays
a further bit of dominance. -
8:36 - 8:38He gives him three little taps,
-
8:38 - 8:40just to let him know
that actually he's a good little boy. -
8:40 - 8:44And that George W. Bush is boss.
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8:44 - 8:47A pat on the back
is one way to demonstrate power. -
8:47 - 8:50Getting the upper hand is another.
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8:50 - 8:57Quite literally.
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8:57 - 8:59When body language savvy
world leaders get together, -
8:59 - 9:05they know there's one sure moment
to demonstrate dominance. -
9:05 - 9:07The handshake photo op.
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9:07 - 9:09If you're looking
at the left of the picture, -
9:09 - 9:10they always want to be standing
on the left of the picture. -
9:10 - 9:12Let me demonstrate.
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9:12 - 9:14If I'm shaking hands here,
what's gonna happen? -
9:14 - 9:16I'm at the bottom of the handshake,
my palm is facing up. -
9:16 - 9:19That's a very vulnerable position.
-
9:19 - 9:22If I'm shaking hands here,
and I've got my arm around the person, -
9:22 - 9:24I'm shaking hands,
who's got the upper hand? -
9:24 - 9:26I've got the upper hand.
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9:26 - 9:28If someone's coming in
to shake your hand like this, -
9:28 - 9:30here's a nice solid handshake.
It should be straight and firm. -
9:30 - 9:32If it's not-
-
9:32 - 9:36Janine Driver teaches
body language evening classes. -
9:36 - 9:41She believes the visual impact
of important handshakes -
9:41 - 9:44was first appreciated in 1970.
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9:44 - 9:48When Elvis Presley famously
paid a visit to President Nixon, -
9:48 - 9:50at the White House.
-
9:50 - 9:54We see pictures of Nixon
shaking hands with Elvis Presley. -
9:54 - 9:57Nixon's got the upper hand.
That's where the expression comes from. -
9:57 - 9:59I've got the upper hand here.
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9:59 - 10:01Now that people know
about this in politics, -
10:01 - 10:06you see them jolting for position
when it comes time to take a picture. -
10:06 - 10:11At this summit in 2006
hosted by Vladimir Putin, -
10:11 - 10:14the Russian leader
was on full handshake alert. -
10:14 - 10:16He strategically
placed himself in a position -
10:16 - 10:20where they're coming forward,
he's gonna get the dominant position. -
10:20 - 10:23They're coming out of cars this way,
coming up to him, cameras are here. -
10:23 - 10:27Every single picture,
who gets the upper hand? -
10:27 - 10:28Putin.
-
10:28 - 10:30Then up strides Tony Blair.
-
10:30 - 10:36We see that Tony Blair is going
to grab on to Vladimir Putin's hand. -
10:36 - 10:39The classing thing
of grabbing somebody by the elbow -
10:39 - 10:42to show who is actually the leader.
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10:42 - 10:46Score 1 for Blair.
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10:46 - 10:50Next, it's President Bush's turn.
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10:50 - 10:52George Bush, on the other hand,
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10:52 - 10:56then comes in and realizes
he's on the wrong side of the photo. -
10:56 - 10:57Morning.
-
10:57 - 11:00So when he reaches in to grab,
he immediately crowds Putin. -
11:00 - 11:04Instead of just grabbing
and letting Putin grab his arm, -
11:04 - 11:07George Bush puts his shoulder
against Putin's so that Putin's left arm -
11:07 - 11:12is no way in a position
to grab hold of Bush's right arm. -
11:12 - 11:16Then as soon as Bush turns out,
he immediately goes for a little tap. -
11:16 - 11:20And stir on Putin's back
to actually give him a push. -
11:20 - 11:23And Putin,
making sure not to be outdone, -
11:23 - 11:27puts his right arm up
and give Bush a little tap as well. -
11:27 - 11:31We'll call that a draw.
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11:31 - 11:32Even seated,
-
11:32 - 11:35the bodies of world leaders
can speak volumes. -
11:35 - 11:42Here's a master class from FDR.
-
11:42 - 11:46With President Roosevelt presiding,
the historic conference began. -
11:46 - 11:49February 1945.
-
11:49 - 11:53Franklin D. Roosevelt,
Joseph Stalin and Winston Churchill -
11:53 - 11:57famously meet at the Yalta conference.
-
11:57 - 11:58The "Big Three",
surrounded by the chiefs of staff, -
11:58 - 12:02with their staffs and civilian officials
-
12:02 - 12:06posed for the cameras
in the patio of Livadia palace. -
12:06 - 12:08The Allies had worked together
for three years. -
12:08 - 12:12But now,
with the end of the war in sight, -
12:12 - 12:15Roosevelt knew all that
was set to change. -
12:15 - 12:20We see three powerful men
all wanting to dominate. -
12:20 - 12:21Visually,
-
12:21 - 12:23Roosevelt's in the center.
-
12:23 - 12:28The central figure always appears
to us to be the most important. -
12:28 - 12:31Even when he's talking to Stalin,
he turns the other way. -
12:31 - 12:34And Stalin leans in.
-
12:34 - 12:36Stalin is actually,
if you like, following Roosevelt. -
12:36 - 12:40Roosevelt is the real leader
of the two. -
12:40 - 12:42Meanwhile,
Churchill's body language -
12:42 - 12:46is conveying
Britain's diminishing status. -
12:46 - 12:50It doesn't look as though Churchill
is a full and equal participant. -
12:50 - 12:54Not only is his posture hunched up,
but Roosevelt barely ever talks to him. -
12:54 - 12:59And Stalin doesn't really meet him,
except to shake his hand. -
12:59 - 13:03Churchill has both elbows out.
-
13:03 - 13:07But the top is that
he's holding his hat in his lap -
13:07 - 13:10to cover up his private parts.
-
13:10 - 13:13Which feel kind of honorable
in this situation. -
13:13 - 13:17You can see how each of these men
are master in their own country. -
13:17 - 13:20How they interact with one another,
-
13:20 - 13:27what their relationship is
in the world stage. -
13:27 - 13:30Ladies and gentlemen,
the President of the United States. -
13:30 - 13:33A politician's body language
can easily give them away. -
13:33 - 13:36Especially when he's under pressure.
-
13:36 - 13:39Ladies and gentlemen,
I welcome this opportunity tonight -
13:39 - 13:42to meet with the managing editor
of the nation's newspapers. -
13:42 - 13:46It's the night of November 13, 1973.
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13:46 - 13:49Watergate is at high tide.
-
13:49 - 13:52President Nixon holds a live
televised question and answer session -
13:52 - 13:55with the nation's newspaper editors.
-
13:55 - 14:05His body language says it all.
-
14:05 - 14:09Nixon knew it was not going
to be an easy evening. -
14:09 - 14:10-Mr. Quinn.
-Mr. President, -
14:10 - 14:13this morning, governor asked you
at Florida addressed this group- -
14:13 - 14:15Stop.
-
14:15 - 14:19Right there we see Nixons standing
with his hands behind his back, -
14:19 - 14:22which gives the indication
that he has nothing to hide, -
14:22 - 14:23he's got this open front.
-
14:23 - 14:26However, he is holding his wrist
like this behind his back, -
14:26 - 14:27and he's touching himself like this.
-
14:27 - 14:30Its called the self-touch gesture.
-
14:30 - 14:35He's basically saying: "OK.
Here we go. I can get through this." -
14:35 - 14:41His words are combative,
but his body language betrays anxiety. -
14:41 - 14:43As far as money is concerned,
-
14:43 - 14:44how was it possible for you
to have this kind of investment -
14:44 - 14:49when all you earned
was 800,000 dollars as President? -
14:49 - 14:51I should point out I wasnt a pauper
when I became president. -
14:51 - 14:55I wasnt very rich as Presidents goal.
-
14:55 - 14:57You can see in his body
as he is trying to defend himself -
14:57 - 15:00against the sensory the press called
that he's acting like a pack of wolves. -
15:00 - 15:04He is holding himself away
from that podium -
15:04 - 15:07like he is going
to be attacked from it. -
15:07 - 15:08In this case,
-
15:08 - 15:13Nixon is trying to protect himself
from some searching questions. -
15:13 - 15:14That I welcome
this kind of examination. -
15:14 - 15:18Because people have got to know
if their presidents a crook. -
15:18 - 15:23I'm not a crook.
I've earned everything Ive got. -
15:23 - 15:28He says "I am not a crook,"
and immediately goes into retreat. -
15:28 - 15:30His body backs away.
-
15:30 - 15:33Really clear tell.
-
15:33 - 15:35When somebody makes a statement,
-
15:35 - 15:37a definitive statement,
and immediately retreats, -
15:37 - 15:39we know they don't think
they've told the truth, -
15:39 - 15:42they know they didn't tell the truth,
They were escaping that lie. -
15:42 - 15:47Nixon also suddenly crosses his arms.
-
15:47 - 15:52He goes immediately from that,
quick arm cross to protect himself. -
15:52 - 15:54Oh, my God!
-
15:54 - 15:55I just said something!
-
15:55 - 16:00And also did the best of my ability.
-
16:00 - 16:02Right there, shaking his head no.
-
16:02 - 16:04Time and again,
throughout this exchange, -
16:04 - 16:10Nixon displays
tellingly defensive body language. -
16:10 - 16:11Stop. Look at this.
-
16:12 - 16:16Everyone's body language is different.
-
16:16 - 16:19Each person has its own quirks.
-
16:19 - 16:22To unlock the secrets
of body language, -
16:22 - 16:25the experts rely on
an analytical process -
16:25 - 16:32they call "norming".
-
16:32 - 16:35When it comes
to deciphering body language, -
16:35 - 16:38norming is crucial.
-
16:38 - 16:40Reading body language,
-
16:40 - 16:42you're looking for what's normal
for that situation. -
16:42 - 16:46And you're looking for what's normal
for that particular person. -
16:46 - 16:50Using the 24/7 coverage
of politicians and celebrities, -
16:50 - 16:54the experts construct a template
of what's normal for that person. -
16:54 - 16:56See what they do
when they're under no pressure. -
16:56 - 16:58See what the person
in front of you is doing -
16:58 - 17:01when you're asking them
regular questions about life. -
17:01 - 17:03Then you have a norm.
-
17:03 - 17:06But even without the chance
to get this norm, -
17:06 - 17:10experts can still read
someone's body language with accuracy. -
17:10 - 17:12If you don't know
what's normal for that person, -
17:12 - 17:14you go back to the context again
-
17:14 - 17:17and say: "What would be normal
in that situation?" -
17:17 - 17:21If I am asked to look
at a suspect in a crime, -
17:21 - 17:24I'm thinking
"What would be a normal response -
17:24 - 17:26for a husband whose wife is missing?
-
17:26 - 17:30"What would be a normal response
for parents if their children are missing?" -
17:30 - 17:33And how far from normal
is this behaviour? -
17:33 - 17:37When someone's body language
departs from the norm, -
17:37 - 17:47it can often be a sign
that all is not well. -
17:47 - 17:50Britney Spears makes a perfect
body language case study -
17:50 - 17:56because of her love-hate relationship
with living in the public eye. -
17:56 - 17:59Spears was in the hate mode here.
-
17:59 - 18:01In terms of how we protect ourselves
when we're in trouble, -
18:01 - 18:04the first thing you have to do
if you're a celebrity -
18:04 - 18:06is to cover your eyes.
-
18:06 - 18:08If people can see your eyes,
they can see your soul. -
18:08 - 18:11So she puts on dark glasses
whether it's night or day. -
18:11 - 18:14Irrelevant. The dark glasses go on.
-
18:14 - 18:23These signs of distress are in contrast
to the Britney of earlier times. -
18:23 - 18:29Everything was spontaneous,
relaxed and "look at me. " -
18:46 - 18:47Now, she's messed up.
-
18:47 - 18:54And her body language shows
that lack of control over herself. -
18:54 - 18:54Her body language is very defensive
whereas it used to be welcoming. -
18:57 - 19:00She's closing down
and looking panicky -
19:00 - 19:04whereas she used to be
absolutely adoring the limelight. -
19:04 - 19:07Under this kind of intense scrutiny,
-
19:07 - 19:09a celebrity's body language
needs a helping hand. -
19:09 - 19:13We can only guess it was
sort of coaching or advice -
19:13 - 19:15that someone in her position is getting.
-
19:15 - 19:19I'm sure
she's being advised all the time. -
19:19 - 19:21She's not alone.
-
19:21 - 19:23Take Paris Hilton.
-
19:23 - 19:25She rarely has a night in.
-
19:25 - 19:36So how would she behave
on a night out... of jail? -
19:36 - 19:38When Paris Hilton
is released from jail, -
19:38 - 19:44as she emerges into the night,
she knows the world is watching. -
19:44 - 19:47She knows or has been told
that she's got to demonstrate -
19:47 - 19:49that she's learned her lesson.
-
19:49 - 19:51After all,
she's actually been to jail. -
19:51 - 19:54So she can't come out
and be her normal playful self -
19:54 - 19:56and jump on a table
and start lapdancing. -
19:56 - 19:59Because this moment
doesn't warrant such behaviour. -
19:59 - 20:02Her body language has been
carefully planned in advance. -
20:04 - 20:04As she walks along,
she straightens herself up a little -
20:04 - 20:07because she knows she's on.
-
20:07 - 20:09She does an very unusual gesture.
-
20:09 - 20:11A little kind of prim pose
where she gets her hands, -
20:11 - 20:14crosses her fingers
that she holds in front of herself, -
20:14 - 20:14like a very good girl.
-
20:14 - 20:22I've never seen her do that gesture
in any other situation. -
20:22 - 20:25In the same way
some people arrive fashionably late, -
20:25 - 20:29she's leaving prison
fashionably punished. -
20:29 - 20:33Paris Hilton's
calculated little girl performance -
20:33 - 20:36was her way of dealing
with the inevitable media frenzy -
20:36 - 20:41surrounding her release from jail.
-
20:41 - 20:45Politicians, like celebrities,
are always in the media spotlight. -
20:45 - 20:47But one world leader has a unique way
-
20:47 - 20:50of using body language
to slide through any situation, -
20:50 - 20:53however embarrassing:
-
20:53 - 21:04George W. Bush.
-
21:04 - 21:07The thing about Bush, no matter
if he says something wrong -
21:07 - 21:10or does some silly mistake...
-
21:10 - 21:17What happens with him
is he gets like a kid. -
21:23 - 21:26He becomes this little kid, like,
"I made a mistake. " -
21:26 - 21:28He does a full-shoulder shrug,
-
21:28 - 21:31look you in the eye and say
"I tried to get off the store, didn't work". -
21:31 - 21:35I tried to escape. It didn't work.
-
21:35 - 21:35-It's likeable.
-Thank you all. -
21:35 - 21:43This playful, likeable trait
that if you saw your 5-year-old kid, -
21:43 - 21:47you'd want to pinch his little cheek.
But it's the President of the USA! -
21:47 - 21:53Bush's body language reveals
his resilience to his own mistakes. -
21:53 - 21:53There's an old saying in Tennesse,
I know it's in Texas, maybe in Tennesse, -
21:54 - 22:04that says: "Fool me once, shame on...
-
22:04 - 22:08Shame on you.
-
22:08 - 22:11The fool can't get fooled again.
-
22:11 - 22:15A beautiful example of G. W. Bush
being completely lost -
22:15 - 22:18in the middle of what he's saying.
-
22:18 - 22:21He pauses a long time,
-
22:21 - 22:23he knows that the next word
is "shame on you. " -
22:23 - 22:26But he knows also
that he's lost the next sentence. -
22:26 - 22:28He has no idea where he's going.
-
22:28 - 22:31What you see with his head
is "Fool me once" -
22:31 - 22:34and he bends down like this,
-
22:34 - 22:35like they're about
to throw tomatoes at him. -
22:35 - 22:41The fool can't get fooled again.
-
22:41 - 22:43"Fool me once, shame on you"
and then he comes up -
22:43 - 22:46and misquotes the who.
"Won't get fooled again. " -
22:46 - 22:48Fool me, can't get fooled again.
-
22:48 - 22:51There's this long pause
where he's evaluating -
22:51 - 22:54if he's made
a complete fool of himself. -
22:54 - 22:57And then, he carries on regardless.
-
22:57 - 23:03We gotta understand the nature
of the regime we're dealing with. -
23:03 - 23:06Body language matters.
-
23:06 - 23:09If you want to be President
of the United States, it's vital. -
23:09 - 23:14The facts are that he has said,
in the last few weeks, -
23:14 - 23:18that he really liked
the ideas of the Republicans -
23:18 - 23:22over the last 10 to 15 years.
-
23:22 - 23:22Politicians like Hillary Clinton
and Barack Obama -
23:22 - 23:27know that words
are only part of their message. -
23:29 - 23:38Voters are also influenced
by the image they portray. -
23:38 - 23:38When did it don on politicians
that body language was so powerful? -
23:45 - 23:45It's 1960.
-
23:45 - 23:50Vice-president R. Nixon
and Senator J. F. Kennedy -
23:50 - 23:52campaign for the presidency.
-
23:52 - 23:52This election will be a turning point
-
23:52 - 24:00in the relationship
between politicians and body language. -
24:00 - 24:00It really wasn't until "the Great Debate"
between Nixon and Kennedy -
24:00 - 24:08the first televised debate,
-
24:08 - 24:08that candidates began to realize
-
24:10 - 24:10they had to focus
on their non-verbal visual image. -
24:10 - 24:17Miss, Senator Kennedy.
-
24:17 - 24:17The things that Senator Kennedy said,
many of us can agree with. -
24:22 - 24:25The candidates square up to each other
-
24:25 - 24:25in front of a televison audience
of 70 million people. -
24:25 - 24:28Nixon looks far less assured in front
of the cameras than Kennedy. -
24:28 - 24:36Mr. Nixon, would you like
to comment on that statement? -
24:36 - 24:38I have no comment.
-
24:38 - 24:40Thank you Mr. Nixon,
that completes the opening... -
24:40 - 24:43Nixon had just come out
of the hospital -
24:43 - 24:45after receiving treatment
for an injured knee. -
24:45 - 24:48And then refused make-up
when he got to the TV studio. -
24:48 - 24:51He was a manly man,
he didn't want make-up. -
24:51 - 24:54Kennedy said: "Put the make-up on. "
He was already attractive. -
24:54 - 24:58Nixon sweated under the lights.
-
24:58 - 25:05He compared unfavorably
with the tanned and fit-looking Kennedy. -
25:05 - 25:08In the polls after that debate,
-
25:08 - 25:12Nixon to the radio audience
that had only heard him -
25:12 - 25:15won by a landslide.
-
25:15 - 25:19But the polls of the audience
that saw the debate, -
25:19 - 25:22Kennedy won by a landslide.
-
25:22 - 25:24All of a sudden,
-
25:24 - 25:28politicians realized they had
to be aware of their visual image. -
25:28 - 25:30Nearly 50 years later,
-
25:30 - 25:35today's presidential hopefuls
receive saturation media coverage. -
25:35 - 25:38Voters observe their every move.
-
25:38 - 25:39Under such scrutiny,
-
25:39 - 25:43managing their image
is a job for the professionals. -
25:43 - 25:48The whole thing is a game
of image versus objectives. -
25:48 - 25:51Your objective is to win the vote.
-
25:51 - 25:54Body language is of course
an important part of that image. -
25:54 - 25:57Which is why
many politicans employ coaches. -
25:57 - 26:00Like Mark Jeffries.
-
26:00 - 26:02Very often,
when working with a politician, -
26:02 - 26:05someone who is trying
to shape an image, -
26:05 - 26:06you will ask that politician:
"Who do you admire in the public eye?" -
26:06 - 26:13If it's a man, typically it'll be
someone like George Clooney. -
26:13 - 26:16Because he's someone
who embodies style, charm, charisma. -
26:16 - 26:21And yet isn't extremely young
so he's kind of an ideal model. -
26:21 - 26:25The very training actors
like Clooney undergo -
26:25 - 26:28usually leads to
good body language in public. -
26:28 - 26:32That puts them way ahead
of politicians who have to be told -
26:32 - 26:36how to walk, where to look,
how to smile even. -
26:36 - 26:46Is it possible to detect signs of
body language coaching in a politician? -
26:46 - 26:48This is Hillary Clinton.
-
26:48 - 26:51I want to thank you for letting me
speak with you about an issue... -
26:51 - 26:57Here is Hillary Clinton,
back in 1993. -
26:57 - 27:02The overall body language here
is soft, soft, feminine. -
27:02 - 27:07"I'm not the President.
I'm the President's wife." -
27:07 - 27:07Back then, Hillary's body language
was very understated. -
27:07 - 27:12Stand up, you silly woman.
Alright. -
27:12 - 27:19Okay.
-
27:19 - 27:22She comes in, a little hunched over
-
27:22 - 27:22because that's what you do
when you feel slightly threatened. -
27:22 - 27:27When you don't feel threatened
and feel very confident, -
27:27 - 27:27you stand up very staight,
you thrust your chest out. -
27:30 - 27:30Fastforward 15 years through Hillary's
journey from First Lady to US Senator, -
27:30 - 27:39to candidate for the democratic
nomination for President. -
27:39 - 27:39How much
has her body language changed? -
27:39 - 27:47It's so interesting and dramatic
of a change from earlier Hillary -
27:47 - 27:47to "Hillary light"; there's been this
transformation of her body language, -
27:52 - 27:52how she's approaching people.
-
27:52 - 27:55Now together,
-
27:55 - 27:55let's give America the kind of comeback
the New Hampshire has given me. -
27:55 - 28:04What she does now
-
28:04 - 28:06is she embraces the applause,
she goes up to it. -
28:06 - 28:06She almost wants to hug people
for the noise that they're making. -
28:06 - 28:08For the reaction
that they're giving her. -
28:08 - 28:16What are the coaching giveaways?
-
28:16 - 28:16You can tell when somebody is coached
when their gestures don't seem natural. -
28:22 - 28:22When the beat is off slightly.
-
28:22 - 28:30When you can tell
"I'm thinking and then I'm showing. " -
28:30 - 28:31Hillary always looks like she thinks
before she shows anything. -
28:31 - 28:38I am not going out there on my own.
-
28:38 - 28:38Mark Jeffries also detects signs
of coaching in the new improved Hillary. -
28:38 - 28:49...who believe as I do
that this country is worth fighting for. -
28:49 - 28:52When you coach your politician,
-
28:52 - 28:55you have to create the illusion
that they're loved by many. -
28:55 - 28:58Even when you step onto a stage
and the audience is applauding you, -
28:58 - 29:01you still have to create this image
that there are people out there -
29:01 - 29:04who you know personally,
people you're thrilled to see. -
29:04 - 29:07What you do
is you point to the audience. -
29:07 - 29:09As many times as
you can use your finger. -
29:09 - 29:12"Thanks for coming. " Of course,
there's no one there that they know. -
29:12 - 29:16And if you are in the audience,
-
29:16 - 29:18you're looking at her going
"She's pointing at me. " -
29:18 - 29:20"Is there somebody else?"
-
29:20 - 29:21The whole thing is a game,
and a brilliant one. -
29:21 - 29:26Because when you watch it on TV,
you go: "She knows so many people!" -
29:26 - 29:30Politicians now know they must
pay attention to the 93% of communication -
29:30 - 29:34that's non-verbal.
-
29:34 - 29:38But what role does body language
have in everyday life? -
29:38 - 29:41Does good body language
help close a deal? -
29:41 -To find out, we hired two women
to pose as new car customers. -
Not SyncedOur pretend customers Jackie and Kacy,
are rigged with hidden cameras -
Not Syncedso our experts can watch
the car salesman in action. -
Not SyncedFirst stop is a BMW showroom,
-
Not Syncedwhere they're greeted by Cory,
one of the salesman. -
Not SyncedLook at the fixing the tie,
doing some cleaning. -
Not SyncedMust have saw
that there are two cute girls waiting. -
Not SyncedHe's fixing things up.
-
Not Synced-Hi, I'm Jackie, nice to meet you.
-Nice to meet you too. -
Not Synced-Hi, I'm Kacy.
-Hi, Kacy. -
Not SyncedI wanted to come and take a look
at something in the 3 series -
Not Syncedif you have some available.
-Certainly. -
Not SyncedKind of quick on the handshake
but he was smiling, genuine. -
Not SyncedLook at how he approaches.
-
Not SyncedThe salesman approaches the two women,
he's got a giant smile, -
Not Syncedwhich is what he needs to have.
-
Not SyncedHe's also got his head
slightly forward, -
Not Syncedwhich is very important
for displaying submissiveness. -
Not SyncedVery useful for a salesman.
-
Not SyncedSalesman Cory has started off well.
-
Not SyncedLooks like he put a winter coat on,
and an umbrella. -
Not SyncedHe's gonna take the girls outside.
He wants to make a sale. -
Not SyncedAnd it looks like he's going
to give Jackie and Kacy a test drive. -
Not SyncedI'm looking more at the sedan,
I think. -
Not SyncedI'm not looking for anything
particularly fast necessarily.? -
Not SyncedThis is the big moment. Thank you.
-Here's the key. -
Not SyncedLook at him messing around.
This guy's on his A-game. -
Not SyncedGreat posture, he had a little jump
to step in going to the car. -
Not SyncedAnd off they go.
-
Not SyncedI believe this salesman's body language
is near perfect throughout. -
Not SyncedCory gets high marks
from our experts. -
Not SyncedBut were our customers impressed
by his performance? -
Not SyncedWhat did you think
of Cory's first impression? -
Not SyncedI thought he was very friendly,
easy to talk to, down to earth. -
Not SyncedHis body language would've helped
or hurt an actual sale with you guys? -
Not SyncedPersonally, I think it'd have helped.
-It'd have helped. -
Not SyncedHis body language in
with his personality. -
Not SyncedThe following morning,
they go to a Toyota dealership. -
Not SyncedThis time,
there'll be an extra hidden camera -
Not Syncedrigged inside the frame
of Jackie's sunglasses. -
Not Synced-This is Jackie.
-Hi, Jackie. -
Not Synced-It's Jerry.
-Nice to meet you. -
Not SyncedHow will salesman Jerry
compare with Cory? -
Not SyncedIn this position where we see Jerry,
see what he's doing with his thumbs? -
Not SyncedHe's rubbing his hands,
that's called the self-touch gesture. -
Not SyncedJerry's self-touch gesture is similar
to Richard Nixon's hand rubbing -
Not Syncedduring the Watergate investigations.
-
Not SyncedThis is a comfort gesture,
-
Not Syncedit means that he's feeling
in some way uncomfortable. -
Not SyncedBody language
can't be considered in isolation. -
Not SyncedIt's usually an amplifier
to what you're already saying. -
Not SyncedHe's moving calmly, he's assuring
but he's not assuring to them. -
Not SyncedHe's essentially assuring himself.
-
Not SyncedBoth cars come with a built-in remote.
-
Not SyncedHere's the problem.
He's looking down. -
Not SyncedHe did not connect with eye contact
with the women. -
Not SyncedHere, there's a disconnect.
-
Not SyncedBy standing up, you're saying:
"I"m more important than you. " -
Not SyncedHe should be down,
crouched on his knees a little bit. -
Not SyncedInside the car, Jerry's showing off
the various features. -
Not SyncedBut is his body language helping
to persuade a potential customer? -
Not Synced-Oh, my God.
-That is very nice. -
Not SyncedPeople buy not based on the product.
-
Not SyncedThey don't even buy based
on the data about the product. -
Not SyncedUltimately, they buy based on how
the feel about the salesman. -
Not SyncedSo how do Kacy and Jackie
feel about Jerry? -
Not SyncedHe seemed a little distant to me.
In general. -
Not SyncedIt got better as it went on in time
-
Not Syncedbut there was some distance
throughout the sale. -
Not SyncedComparing their experiences,
-
Not Syncedwe asked them which salesman
would be more likely to sell them a car. -
Not SyncedCory, definitely!
-Definitely, why? -
Not SyncedLook at your genuine smiles pop up.
-Because he has a genuine smile! -
Not SyncedHe had confidence, sure,
but it wasn't overconfidence. -
Not SyncedIt was natural. He just had it.
-
Not SyncedOne of the acknowledged? masters
of body language -
Not Syncedis former president Bill Clinton.
-
Not SyncedBill Clinton is great
at establishing rapport?. -
Not SyncedHe's one of the all-time best.
-
Not SyncedIn this televised Town Meeting
in San Diego back in 1993, -
Not SyncedClinton shows off his skills.
-
Not SyncedMy own belief is
that we do need more jobs. -
Not SyncedAnd that we do need jobs tied?
to continuing education and training. -
Not SyncedBill Clinton has
all the classic charismatic factors: -
Not Syncedlikability, power, attractiveness.
-
Not SyncedIf you look at Germany, Great Britain,
France, all the world- -
Not SyncedHe's a powerhouse because he's open.
He's giving us his full front dorsing?. -
Not Synced"I've nothing to hide.
We're together. We're alike. " -
Not SyncedThat's what rapport is.
-
Not SyncedEvery good speaker,
who speaks formally, -
Not Syncedexpresses from the heart.
-
Not SyncedClinton expresses from the heart.
-
Not SyncedClinton's gestures deliver his message
to an knee-size? audience. -
Not SyncedWe do not need
to build a bridge to the past, -
Not Syncedwe need to build a bridge to the future.
And that is what I commit to you to do. -
Not SyncedHe gestures on the beat.
Very significant. -
Not SyncedTelling whether somebody's
being authentic, honest, -
Not Syncedyou want to make sure they're gesturing
just a second before they say it. -
Not SyncedYou feel it, you show it
and then you say it. -
Not SyncedHe's gesturing just before he says it.
-
Not SyncedThe real mark
of a body language master though -
Not Syncedis how they deal
with a difficult situation. -
Not SyncedMy question is:
-
Not Syncedcan you name one country that has taxed
and spent itself back into prosperity? -
Not Synced-President?
-The answer to your question- -
Not SyncedYou can see staight away that he is
not happy with that question at all. -
Not SyncedHe betrays very quickly
and for a very short period of time -
Not Syncedthe fact that
he does not have an answer. -
Not SyncedHe does the mouth pulling.
-
Not SyncedThe answer to your question
is I can't. -
Not SyncedBut you can't fairly
characterize my program. -
Not SyncedI have cut more spending
than my predecessors did. -
Not SyncedHe's very quick.
He instantly regains his composure. -
Not SyncedThat's one of the things with him,
he has this power to regain composure. -
Not SyncedLike Bill Clinton,
Tony Blair has a reputation -
Not Syncedfor composure in public.
-
Not SyncedBut it didn't always come naturally.
-
Not SyncedBlair, his wife Cherie? and children
are posing for the cameras -
Not Syncedon the day he first became
British Prime Minister. -
Not SyncedThen came the moment
everyone was waiting for. -
Not SyncedYou're told as a political couple
you must show a bit of love -
Not Syncedfrom time to time, show the voters
you're real and normal people. -
Not SyncedThe crowd is applauding,
he puts his arm around Cherie, -
Not Syncedas if he's gonna hug her.
-
Not SyncedCherie, remembering her lesson,
decides to go for the kiss. -
Not SyncedHe then grabs her,
puts his hand right in front of her, -
Not Syncedso that she can't kiss him.
-
Not SyncedHe almost blocks her with his hand,
like "No, not now dear. " -
Not SyncedShe goes and does a little cat thing
on his chest. -
Not SyncedIt's at that moment when she does that
that he realizes he's missed the boat. -
Not SyncedThat actually,
he was supposed to kiss her. -
Not SyncedBut then, it's too late
'cause everyone's seen the effort -
Not Syncedand you can hear a little bit
of booing from the crowd -
Not Syncedthen he realizes he's made a mistake
so he kind of kissed her hair. -
Not SyncedThe whole thing was rather embarrassing.
-
Not SyncedRookie politicians aren't the only ones
to give themselves away. -
Not SyncedEven the masters can get exposed.
-
Not SyncedTake this promotional appearance in 2005
-
Not Syncedby actors Angelina Jolie
and the recently-separated Brad Pitt. -
Not SyncedThank you, guys.
-
Not SyncedWhen it came to the premiere
of "Mr. and Mrs. Smith", -
Not SyncedAngelina Jolie and Brad Pitt,
their body language was screaming to me. -
Not SyncedThere's more of a story here.
-
Not SyncedThe press
had been full of speculation -
Not Syncedabout whether Pitt and Jolie
were having a secret romance. -
Not SyncedJust before they run the film,
Brad Pitt says cute little things, -
Not Syncedand Angelina Jolie
becames like Princess Diana, -
Not Syncedwith the whole looking down,
she looks up at Brad Pitt and back down. -
Not Synced"Take care of me".
-
Not SyncedIt is a massive flirting technique.
-
Not SyncedFor me, it was the crucial point
-
Not Syncedthat said there's something more
to the story here. -
Not SyncedWe're really excited by it,
we know you're gonna like it. -
Not SyncedIt's great fun.
-
Not SyncedInstead of being a chum and a pal,
-
Not Syncedwhy does she have
this little girl flirting thing going on? -
Not SyncedJust a few months later,
Pitt and Jolie became an official item. -
Not SyncedPresident Clinton
had a more serious problem -
Not Syncedwhen rumours of his relationship
with Monica Lewinsky -
Not Syncedbegan to circulate.
-
Not SyncedHe decided to make
a very public televised denial. -
Not SyncedHis words very crystal clear.
-
Not SyncedI worked till pretty late last night
-
Not Syncedbut I wanna say one thing
to the Americans. -
Not SyncedClinton was addressing
both the TV audience -
Not Syncedand the reporters of the White House.
-
Not SyncedI did not have sexual relationship
with Miss Lewinsky. -
Not SyncedBut his normally assured body language
was not conveying a reassuring message. -
Not SyncedThese allegations are false.
-
Not SyncedAnd I need to go back to work
for the American people. Thank you. -
Not SyncedTo show your integrity,
your face, head, gestures and body -
Not Syncedneed to be in alignment. In this case,
he's gesturing in one direction, -
Not Syncedand looking in another direction.
-
Not SyncedSo he's pointing here
but looking here. -
Not SyncedThat's a disconnect.
It doesn't make sense. -
Not SyncedWhy is there an incongruence?
-
Not SyncedIt should be:
"America, I wanna tell you something". -
Not SyncedNow, look again at the way
the president's head moves. -
Not SyncedI never told anybody to lie.
Not a single time. Never. -
Not SyncedNever, never, not a single time.
-
Not SyncedWe see the head shaking no
-
Not Syncedbut we didn't see the head shaking no
-
Not Syncedwhen he said he didn't have
sexual relationship with that woman. -
Not SyncedThough he's trying
to control his body language, -
Not Syncedthe truth was leaking out.
-
Not SyncedOut on the streets,
-
Not Syncedreading body language accurately can be
the difference between life and death. -
Not SyncedOn a typical patrol,
-
Not Syncedthese police officers
are constantly evalutating people -
Not Syncedbased on their gestures
and facial expressions. -
Not SyncedAs of right now,
I see one person in the car. -
Not SyncedThroughout my time, my career,
-
Not Syncedthe first thing I look at
is people's eyes. -
Not SyncedBecause eyes don't lie.
-
Not SyncedYou could put your hands
in your pocket, -
Not Syncedyou can take a seat on a chair,
but your eyes don't lie. -
Not SyncedHow to read body language accurately
-
Not Syncedis an important lesson
in police training. -
Not SyncedHow you sit, dress, walk
tells me who you are. -
Not SyncedWhether you're a wolf, or a sheep.
-
Not SyncedFormer Marine Corps Intelligence Officer
Frank Marsh -
Not Syncedhas an audience
of law-enforcement officials -
Not Syncedfrom all over the state of New Jersey.
-
Not SyncedIn the Western world,
-
Not Syncedwhat happens when a man
gets in your face like this? -
Not SyncedWe're about to fight!
-
Not SyncedIn the Middle East,
this is how they talk. -
Not SyncedThey'll even argue like this.
-
Not SyncedMarines are getting in trouble
-
Not Syncedbecause these Arabs
would get in front of their face -
Not Syncedand the Marines would hit them
and down they drop. -
Not SyncedAnd the Arabs
would stand up and go: -
Not Synced"Why'd you hit me?"
-Because you got in my face. -
Not SyncedWith Americans,
if you get in a male's face, -
Not Syncedit's a challenge to fight.
-
Not SyncedSo pay attention
to somebody's body language. -
Not SyncedOfficers Jones and Ruchy
are on a patrol in Mount Vernon, -
Not Syncednorth of New York City.
-
Not SyncedThey pull over a woman
for going through a red light. -
Not SyncedAs Ruchy approaches the car,
-
Not Syncedhe has to be sensitive
to the body language of the driver. -
Not SyncedIf she's fidgety,
-
Not Syncedand can't give a direct answer
to a question, -
Not Syncedif her hands are moving,
-
Not Syncedif she's constantly looking
at her rear-view mirror... -
Not SyncedOfficer Ruchy is very comfortable
with this car stop. -
Not SyncedPolice officers have learned
through bitter experience -
Not Syncedthat if they don't keep
their body language antenna tuned, -
Not Syncedthings can go terribly wrong.
-
Not SyncedFormer Sergeant in the NYPD
Lou Savelli -
Not Syncedtrains police officers to recognize
key body language indicators. -
Not SyncedHe uses this video of a 1998 incident
recorded by a dashbord camera -
Not Syncedto point out the danger in
not being sensitive to body signals. -
Not SyncedWhat you have here
is a sheriffs deputy in Georgia -
Not Syncedpulls over a vehicle
for a traffic infraction. -
Not SyncedAs he pulls the vehicle over,
-
Not Syncedseveral indicators tell us
that this was gonna be a bad stop. -
Not SyncedThe sheriffs deputy was alone.
-
Not SyncedThe car is stopped,
and right away he opens his door, -
Not Syncedwhich tells he's either
gonna attack the officer -
Not Syncedor hes hiding something
in the vehicle. -
Not SyncedHe's trying to distance himself
from that vehicle. -
Not SyncedEverybody knows
once a police pull you over, -
Not Syncedyou're supposed to stay in the car.
-
Not SyncedCome on back here for me.
Come on back. -
Not SyncedThe driver gets out of the vehicle,
which is alarm bell number one. -
Not SyncedHere, the officer says:
Now, step towards me.. -
Not SyncedHe hesitates.
Hes not ready to do his thing, -
Not Syncedbecause he doesnt wanna do
based on what the officer says. -
Not SyncedHes got a plan in his mind.
-
Not SyncedMore indicators that hes about
to do something to this officer. -
Not SyncedComes out, closes his coat,
which tells hes nervous. -
Not SyncedHe goes right,
puts his hands into his pockets. -
Not SyncedThat tells you that he is either
nervous about what's about to happen, -
Not Syncedhes gonna get aggressive,
or may have something in his pockets. -
Not SyncedKeep your hands out of your pockets.
-
Not SyncedAlarm bell number two:
-
Not Syncedthe driver is out of his car,
he's put his hands in his pockets, -
Not Syncedboth potentially threatening
body language indicators. -
Not SyncedNow the sheriffs deputy
gets out of his patrol car -
Not Syncedto talk to the driver.
-
Not SyncedHe's dancing around
trying to intimidate the officer, -
Not Syncedshow that: Im not listening to you,
you have no authority of me. " -
Not SyncedAnd right before
he finishes up his dancing routine, -
Not Syncedhe claps his hands.
-
Not SyncedClapping the hands is one
of the last indicator you see -
Not Syncedwhen someone is about to fight.
-
Not SyncedThey clap the hands
to get the blood flowing, -
Not Syncedthen they got to attack,
and thats exactly what he does. -
Not SyncedCome here! Sir, get back!
-
Not SyncedA scuffle ensues off camera.
-
Not SyncedAnd before the deputy can stop him,
-
Not Syncedthe pick-up driver
goes back to his vehicle. -
Not SyncedHe appears
to be searching for something. -
Not SyncedI repeat my line. Get back here now!
-
Not SyncedThe driver now has a gun.
-
Not SyncedPut the gun down!
What I got now the gun. I need help. -
Not SyncedThe situation gets out of control.
-
Not SyncedShots are fired.
-
Not SyncedAnd the deputy is killed.
-
Not SyncedThis horrific incident
is one of many examples -
Not SyncedSavelli uses
for body language training. -
Not SyncedIts important to read body language
for a police officer -
Not Syncedbecause if you can recognize a threat
that you are in danger, -
Not Syncedyou can counteract that threat.
-
Not SyncedIts the most important thing
to teach police officers. -
Not SyncedI believe more important
than self-defense, firearms tactics -
Not Syncedis that they need to understand
when they are being threatened. -
Not SyncedOut on the street, a police officer
can use often subtle body language -
Not Syncedor tells to pick up on possible
guilty or criminal behavior. -
Not SyncedThere's various ways
that people try to hide a gun. -
Not SyncedOne of the most common is blading.
-
Not SyncedThey notice an officer on one side,
-
Not Syncedthey'll blade their body
real quick this way. -
Not SyncedKeep the bolter on this side
away from the view of the officers. -
Not SyncedAnother way of concealing a weapon
-
Not Syncedis by billowing your shirt or coat
by pulling down like this. -
Not SyncedThe weapons arent visible.
-
Not SyncedIf Im gonna try to grip my gun,
-
Not Syncedmy thumbs gonna twitch like this
and clears the top of the shirt. -
Not SyncedMy hands are gonna go up.
-
Not SyncedThe first thing Im gonna got
is my thumb and a pull-up. -
Not SyncedIll try to rid my weapon.
-
Not SyncedI know that my thumbs gonna clear
this weapon before I pull it out. -
Not SyncedBlading, billowing
and the thumb twitch, -
Not Syncedall potentially threatening signals
for those that can see them. -
Not SyncedFor police officers,
there are situations when body language -
Not Syncedhas to be evaluated
in just a fraction of a second. -
Not SyncedWhen Savelli was a New York cop,
-
Not Syncedhe worked in Narcotics
with Officer Paul Rossi. -
Not SyncedOur team
was making undercover of vice. -
Not SyncedWe are hitting drug locations,
end up coming to this drug location. -
Not SyncedI'd do a buy-and-buster
on the undercover, make a buy. -
Not SyncedThen us and part of the field team
would go in and bust the drug dealer. -
Not SyncedThe drug dealer, on this occasion,
ran for it towards this street corner. -
Not SyncedWe were up there.
We cant fire around the corner. -
Not SyncedThen we cant fire him here.
We saw him run into there. -
Not SyncedSaw the back of him from a distance.
And then we just throw in. -
Not SyncedWe jumped out of the car,
arrived right over here. -
Not SyncedYep, I remember. The drug dealer
was familiar with the neighborhood. -
Not SyncedWe come out. We fly out the car.
We see him coming around. -
Not SyncedHe goes in and what he sees Lou is
-
Not SyncedThe back of his body
goes right through the door. -
Not SyncedWe come in.
We're face to face with him. -
Not SyncedAnd of course when we come in,
the gun was already at him all this time. -
Not SyncedA man was standing behind the counter
with a gun, pointed straight at them. -
Not SyncedIm doing this trying
to hide behind something. -
Not SyncedLous coming up that side.
-
Not SyncedBoth Lou and Paul were about to shoot.
-
Not SyncedDrop the gun.
-
Not SyncedBy that time, Lou is up.
-
Not SyncedSomething about the guy
told us he wasnt a danger to us. -
Not SyncedThe way he was acting, holding the gun,
-
Not Syncedthe way his body was point,
the way of his eyes. -
Not SyncedAlthough his face was fixed on Paul,
his eyes kept going that way -
Not Syncedwhich meant
he wasnt intent on hurting us. -
Not SyncedThe man behind the shop counter
was a frightened shop clerk. -
Not SyncedWe hear the gun go hit the floor.
-
Not SyncedTurns out his eyes
were giving up the guy in the back. -
Not SyncedHis body language told us
that guy's back there. -
Not SyncedWe went to the back room,
caught the guy in the back room hiding. -
Not SyncedWe got our drug dealer
in the back room. -
Not SyncedIt all only lasted for a few seconds.
-
Not SyncedSavelli knows it was his split
second reading of body language -
Not Syncedthat stopped him
from shooting the shop clerk. -
Not SyncedMore than half of what we communicate
is through the gestures we make -
Not Syncedand the looks on our face.
-
Not SyncedScientists have dissected
the thousands of different expressions -
Not Syncedthat appear on the human face.
-
Not SyncedThe secret to understanding
the face correctly -
Not Syncedis learning how to decode
the expressions that all of us use. -
Not SyncedIn the late 1960s,
a pioneering American psychologist, -
Not SyncedDr. Paul Ekman, tried to discover if
there were universal facial expressions -
Not Syncedthat crossed all cultural boundaries.
-
Not SyncedDr. Paul Ekman
is like the Buddha of body language. -
Not SyncedEkman is so important
because of a study he conducted -
Not Syncedthat compare the emotions
in facial expressions of people -
Not Syncedin Papua New Guinea, and Japan
-
Not Syncedwith those of people
in Western countries. -
Not SyncedHis team
asked volunteers to make faces -
Not Syncedcorresponding to a particular emotion
and filmed the result. -
Not SyncedEkman found
that there were 7 universal expressions -
Not Syncedof emotions on the face:
-
Not Syncedhappiness,
-
Not Syncedsadness,
-
Not Syncedanger,
-
Not Syncedfear,
-
Not Syncedsurprise,
-
Not Syncedcontempt,
-
Not Syncedand disgust.
-
Not SyncedWe all have them, doesnt matter
if you are 6, 66 or 106. -
Not SyncedDoesnt matter if you are born
in Iran, Japan or the United States. -
Not SyncedThey appear pretty much
the same way in our face. -
Not SyncedBut Ekmans facial research
didnt stop there. -
Not SyncedHe developed an entire system
of looking at the muscles of the face. -
Not SyncedSuch as movements that would happen
between this muscle and this muscle -
Not Syncedso you can get a smile.
-
Not SyncedHe then characterized those
giving us a centering alphabet -
Not Syncedwhereby scientists
could talk to one another -
Not Syncedand characterize exactly what
facial movements people were making. -
Not SyncedThe influence
of Ekmans facial expression research -
Not Syncedcan be seen today.
-
Not SyncedCan we turn off the lights please?
-
Not SyncedLook happy, sad
-
Not SyncedThis is a demonstration
of the face reader. -
Not SyncedThe very latest and automated
facial recognition technology. -
Not SyncedSurprised.
-
Not SyncedFace reader uses the 7 basic emotions
as established by Paul Ekman, -
Not Syncedand 55 points on human face
to classify those 7 basic emotions. -
Not SyncedThe face reader
instantly maps the complex interactions -
Not Syncedof the muscles of the human face.
-
Not SyncedThese colored graph bars
-
Not Syncedrepresent the type of emotion
appearing on the face. -
Not SyncedEvery expression is given a value
-
Not Syncedin terms of the degree of happiness,
sadness, anger and so on. -
Not SyncedTechnology like this
is being used in all sorts of fields. -
Not SyncedConsumer research
how do people react to different foods, -
Not Syncedmarketing research
how do people react to ads. -
Not SyncedToday, facial recognition systems
-
Not Syncedare being installed in airports
to refine security checks. -
Not SyncedThe face communicates so much more
than just the 7 universal emotions. -
Not SyncedEkman identified more
than 3,000 different facial expressions -
Not Syncedthat convey a meaning
that most of us will react to, -
Not Syncedboth consciously and unconsciously.
-
Not SyncedTodays politicians
-
Not Syncedare acutely aware of the importance
of non-verbal communication. -
Not SyncedThey employ coaches
to hone their gestures. -
Not SyncedBut new research
suggests they would do well -
Not Syncedto pay more attention
to the expressions on their face. -
Not SyncedI will be our partys nominee
for President in the United States. -
Not SyncedThank you.
-
Not SyncedEvery presidential candidate
has to try to win our trust. -
Not SyncedThey need us to believe
they're competent for the job -
Not Syncedbefore we're willing to vote for them.
-
Not SyncedYou and I together,
we will change this country -
Not SyncedBut how do we decide
whether they're competent or not? -
Not SyncedWe asked Georgetown University
-
Not Syncedto rerun a revealing experiment
conducted at Princeton in 2005. -
Not SyncedStudent volunteers
make instant decisions -
Not Syncedbetween pairs of faces
appearing on the screen. -
Not SyncedThe students task is to decide
in sometimes less than half a second -
Not Syncedwhich of the two people
is the more competent. -
Not SyncedIt seems that we are
so sensitive to facial expressions -
Not Syncedthat we are comfortable
making snap judgments like this. -
Not SyncedEven when the students
have several seconds to choose, -
Not Syncedthey dont alter
their initial decision. -
Not SyncedWhat they dont know
is that the photographs -
Not Syncedare of candidates
who were running for the Senate, -
Not Syncedthe House and Governor
in 2002 and 2004. -
Not SyncedWhat kinds of expressions
communicate competence? -
Not SyncedI'd say a genuine smile.
-
Not SyncedAnytime there is a nice smile.
-
Not SyncedIf there was no smile,
-
Not Syncedmaybe I didnt think
they were as competent. -
Not SyncedWhat other expressions
influence the students? -
Not SyncedI wanted someone
that had a genuine look. -
Not SyncedEye contact.
-
Not SyncedLooks you in the eye.
-
Not SyncedI think I tend to pick
the ones had more stoic face. -
Not SyncedAn interesting pattern
emerged in the students' choices. -
Not SyncedAs in the original Princeton experiment,
-
Not Syncedmore than 70% of the faces
they chose as more competent -
Not Syncedturned out to be the people
who were actually elected for office. -
Not SyncedThis suggets that come election day,
-
Not Syncedthe expression on a politician's face
is an important factor in our choice. -
Not SyncedWe're hardwired to understand
3,000 different facial expressions. -
Not SyncedBut there's even more information
to be gleaned from the human face. -
Not SyncedIf you've got the skill.
-
Not SyncedIt takes a keen eye to spot
what's known as "a microexpression". -
Not SyncedMicroexpressions are the expressions
that come out quickly -
Not Syncedfrom your emotional state before
you have time to think about them. -
Not SyncedYou might be in the middle
of saying something happy -
Not Syncedand then your face would suddenly
form itself into a very sad face. -
Not SyncedBut just for half a second.
-
Not SyncedAnd then your face
would resume its happiness. -
Not SyncedThese are quite rare
but when you see them, -
Not Syncedit shows that the person
is actually trying to hide something. -
Not SyncedDuring his campaing for governor,
-
Not SyncedArnold Schwarzenegger
gave this speech at a rally. -
Not SyncedWhat I want to say to you is
yes, I have behaved badly sometimes. -
Not SyncedHe was responding to allegations
of sexual misconduct. -
Not SyncedBut are his regretful words
backed up by his facial expressions? -
Not SyncedI like to watch
something like this frame by frame -
Not Syncedso I can see those microexpressions.
-
Not SyncedAnd I have done things
I thought then were playful. -
Not SyncedBut now, I recognize...
-
Not SyncedHere, we have this look of rage.
-
Not SyncedA snarl that comes across his face
instantaneously, fraction of a second. -
Not SyncedMicroexpressions
can be a 20 fifth of a second. -
Not SyncedThat shows he is angry
about having to make this apology, -
Not Syncedat being attacked in this way.
-
Not SyncedView it again in slow motion.
-
Not SyncedThe microexpression can be isolated.
-
Not SyncedAs Schwarzenegger opens his mouth,
-
Not Syncedhis nose muscles flare upwards
into a momentary snarl. -
Not SyncedBut it seems the voters
didn't spot this body language giveaway. -
Not SyncedThree days later,
he was elected Governor of California. -
Not SyncedPeople who are media savvy
sometimes think they can -
Not Syncedfool the world over our eyes.
-
Not SyncedBut their faces
can still give them away. -
Not SyncedIn 2004,
track-and-field star Marion Jones -
Not Syncedheld a press conference
following allegations -
Not Syncedthat she had been taking
performance-enhancing drugs. -
Not SyncedFirst of all,
I'd like to thank everybody -
Not Syncedfor coming out today
on such short notice. -
Not SyncedShe was being investigated
-
Not Syncedby the United States'
Anti-Doping Agency, USADA. -
Not SyncedTo begin, I wanted the world
to have an opportunity to hear from me. -
Not SyncedJJ Newberry runs the Institute
of Analytic Interviewing in California. -
Not SyncedHe trains people
to identify the telltale signs -
Not Syncedin a persons face
that indicate they could be lying. -
Not Synced...So that you can get
a good idea of how I am feeling -
Not SyncedShe's saying she wants us
to know how shes feeling, -
Not Syncedso Im gonna look to see if
shes gonna express how shes feeling. -
Not SyncedThat in the end the truth'll prevail
and my name will be cleared. -
Not SyncedHowever,
the events of the last several weeks -
Not Syncedhave led me more in sadness
than in anger. -
Not SyncedHave led me more in sadness
than in anger... -
Not Syncedbut she doesnt show sadness
and she doesnt show anger. -
Not SyncedIll ask you what is missing
from this whole tape? -
Not SyncedIf somebody accuses you
of something you didnt do, -
Not Syncedwould you be mad,
or would you be sad? -
Not SyncedId be mad at them!
-
Not SyncedAnd I have done all I can do
to provide USADA -
Not Syncedwith information
that I have knowledge of, -
Not Syncedbecause I believe
in the drug-free sport. -
Not SyncedAs Newberry
watches Joness performance, -
Not Syncedhe looks for microexpressions that
may conflict with what she was saying -
Not Syncedand reveal her true emotions.
-
Not SyncedHer eyebrows go up
almost into the corner. -
Not SyncedEyebrows are up
and coming together in the corner, -
Not Syncedalmost like a fear.
-
Not SyncedSurprise and fear almost together.
-
Not SyncedIdeally, if she's telling the truth,
we'd like to see the brows come down. -
Not SyncedBecause she should be angry.
-
Not SyncedYou're being falsely accused
of something you didn't do, -
Not Syncedthe brows should come down.
-
Not SyncedI have truthfully answered
every question asked of me under oath. -
Not SyncedThere shouldn't be fear and surprise.
-
Not SyncedIt might leak out maybe a little bit.
But it's non-stop here. -
Not SyncedThe fear and surprise is the dominant
emotion leaking out subconsciously. -
Not SyncedFear and surprise
weren't the only emotions -
Not Syncedleaking from Jones' face.
-
Not SyncedIf the truth is told,
-
Not Syncedthen my name will be cleared
and I can move on with my life. -
Not Synced"The truth can be told,
then I can move on with my life. " -
Not SyncedThen immediately, she creates
this unbelievably sad expression. -
Not SyncedShe looks down,
she's got a long face. -
Not SyncedMarion Jones' brief flash of sadness
is a classic example -
Not Syncedof what experts call "a hotspot".
-
Not SyncedThese are facial expressions
-
Not Syncedthat seem to be at odds
with what someone is saying. -
Not SyncedOr inconsistent
with how they would be expected -
Not Syncedto behave in a given situation.
-
Not SyncedThat's a point where you have
to look for more information. -
Not SyncedIt could mean a lie
but also many different things. -
Not SyncedDo we know that it's guilty
and not something else? -
Not SyncedAt the time,
it would've been very hard to tell. -
Not SyncedFor Newberry,
the biggest hotspot of all -
Not Syncedis the absence of
one specific emotion on Jones' face. -
Not SyncedIt's not what you're seeing,
it's what you're not seeing. -
Not SyncedYou're not seeing an angered response.
-
Not SyncedI'm not going to engage
in USADA's secret kangaroo court. -
Not SyncedJones' words were defiant.
Her face certainly wasn't. -
Not SyncedHer body language just didn't go
with what she was saying. -
Not SyncedThree years later,
all that had changed. -
Not SyncedHere she emerges from court
to face the media again. -
Not SyncedHaving been found guilty
of lying under oath to federal agents. -
Not SyncedIt is with a great amound of shame
-
Not Syncedthat I stand before you,
-
Not Syncedand tell you
that I have betrayed your trust. -
Not SyncedIt moves me now to even talk about it.
-
Not SyncedThat's what happens
when people are being authentic. -
Not SyncedYou are taken to thei level
of pain, anger, fear. -
Not SyncedWhen she's finally coming clean,
-
Not Syncedyou see a more relaxed Marion Jones.
-
Not SyncedAnd I am responsible fully
for my actions. -
Not SyncedThis kind of facial analysis
-
Not Syncedcan be applied to anonymous people
catapulted into the media spotlight. -
Not SyncedI just can't stress it enough
that we just got to get them home. -
Not SyncedThat's just where they belong,
with their mamma and daddy. -
Not SyncedSusan Smith's face was all over
national television in late 1994 -
Not Syncedafter she claimed her two young sons
had been abducted. -
Not SyncedJJ Newberry saw Smith's
televised appeal for their safe return. -
Not SyncedShortly afterwards,
-
Not Syncedshe admitted
she had murdered her children. -
Not SyncedThat was very obvious to us.
-
Not SyncedBefore she even confessed.
-
Not SyncedAnybody can look at this after the fact
and come up with all this. -
Not SyncedWe actually did it before.
-
Not SyncedWhy was Newberry so confident
of Smith's guilt? -
Not SyncedFirst thing we all notice
is that there was no real tears. -
Not SyncedIt was a fake cry.
-
Not SyncedI want to say to my babies
-
Not Syncedthat your mamma loves you so much.
-
Not SyncedThis is all connected:
eyes, ears, nose and throat. -
Not SyncedSo when you start crying,
the physiology takes over: -
Not Syncedyour sinuses swell up,
your nose starts running -
Not Syncedyou start swallowing
and the tears come out. -
Not SyncedYou don't see any of that.
-
Not SyncedSmith's performance
is peppered with hotspots. -
Not SyncedWe don't see any stress
in the forehead. -
Not SyncedAnd when she's?,
she's closing her eyes. -
Not SyncedShe's thinking
about what she's gonna say. -
Not SyncedAbout what she did, who knows?
-
Not SyncedAll I know is there are hotspots.
-
Not SyncedA hotspot does not indicate a lie.
-
Not SyncedIt's simply a hotspot,
-
Not Syncedan emotional response
that should tell the interviewer: -
Not Synced"I have to delve further into
this aspect of what she's saying". -
Not SyncedThere is not one minute
that passes by -
Not Syncedthat I'm not thinking
about these boys. -
Not SyncedNow take a look at the face
of Smith's husband, David, -
Not Syncedduring the same press conference.
-
Not SyncedWe ask
-
Not Syncedthat you continue to pray
-
Not Syncedfor me and my wife
and for our family. -
Not SyncedBut most of all, that you continue
to pray for Michael and Alex. -
Not SyncedWhere she's faking it for the cameras,
his face tells a different story. -
Not SyncedYou do not have to be
a body language expert -
Not Syncedto look at someone
and as they're experiencing emotions, -
Not Syncedto feel it.
-
Not SyncedHis emotions and facial expressions
are more consistent than his wife's. -
Not SyncedSusan Smith
has no activity on her forehead. -
Not SyncedThe husband, his brow is down,
very engaged in stress. -
Not SyncedHis jaw... he's very stressed.
This is an emotional person. -
Not SyncedHe does have concerns, feelings.
-
Not SyncedHe's showing this emotion.
-
Not SyncedThe evidence was right there.
-
Not SyncedWe just had to open our eyes
and look at the body language. -
Not SyncedBody language is about the gestures
we're all familiar with. -
Not SyncedAnd the fleeting facial expressions
that often escape our notice. -
Not SyncedTogether, they make up
55% of human communication. -
Not SyncedBut a crucial 38%
comes from the voice. -
Not SyncedThere's its tone and pitch.
-
Not SyncedWe have to choose between
change and more of the same. -
Not SyncedIts speed.
-
Not SyncedWe have to choose between
looking backwards and forwards. -
Not SyncedAnd rhythm.
-
Not SyncedWe have to choose
between our future -
Not Syncedand our past.
-
Not SyncedBarack Obama's voice
seems very natural. -
Not SyncedBut most politicians work very hard
-
Not Syncedto achieve a sound
that impresses the voters. -
Not SyncedBody language and voice tone
-
Not Syncedhave a profound effect
on how well you communicate. -
Not SyncedNormally,
as people rise up the runs?, -
Not Syncedthe more noticeable they are,
the more likely they'll have coaching. -
Not SyncedBy the end,
most politicians at the very top -
Not Syncedwill have thought about body language
and especially their voice tone. -
Not SyncedHow did their voice is,
and how modulated and slow it is. -
Not SyncedI personally think they had ideas
but they were bad ideas. -
Not SyncedBad ideas for America...
-
Not SyncedFemale politicians
-
Not Syncedhave an additional hurdle
to overcome with male voters. -
Not SyncedResearch shows that a woman's voice
-
Not Syncedeffects the emotional part
of a man's brain. -
Not SyncedSo we think women are so emotional
when they speak. -
Not SyncedSo shame on you, Barack Obama!
-
Not SyncedFormer British Prime Minister
Margaret Thatcher -
Not Syncedprovides a voice-case study
for British impressionist Steve Nallon. -
Not SyncedThis is Thatcher in 1960
when she was a new member of Parliament. -
Not SyncedVery much so.
-
Not Syncedbut speaking in the House of Commons
is a unique experience. -
Not SyncedWhat's really intersting about Thatcher
is she's young, in her early 30s, -
Not Syncedand for anybody in their early 30s,
you have a younger sounding. -
Not SyncedAnd it really is
very very high up here. -
Not SyncedOver the years,
that was brought lower, -
Not Syncedbecause it doesn't sound as good;
it sounds patronizing. -
Not SyncedVery very high.
-
Not SyncedThe higher the pitch,
the more shrill of a waiss?; -
Not Syncedthe less credibility it's given.
It's perceived very negatively. -
Not SyncedOur voices often become marginally
lower in tone as we get older. -
Not SyncedBut Thatcher appears to have
given this process a helping hand. -
Not SyncedFastforward to the year 1983.
-
Not SyncedShe's just won a second term
as Prime Minister. -
Not SyncedI think we should have
to make up our minds -
Not Syncedabout the Cabinet very quickly.
-
Not SyncedOtherwise,
the press will discuss it all for me. -
Not SyncedShe's learned, as a politician,
-
Not Syncedthat that high sound
is not going to help her get elected. -
Not SyncedDid I say it?
-
Not SyncedEven husky,
sexy voice just might appeal. -
Not SyncedEvidence can be found though
-
Not Syncedthat despite
Mrs. Thatcher's suspected coaching, -
Not Syncedher natural voice
would often reassert itself. -
Not SyncedI must say I can't stand
those who carp and criticize -
Not Syncedwhen they ought to be congratulating
Britain on a magnificient achievement. -
Not SyncedAt this stage in her premiership,
although the voice was very low, -
Not Syncedit'd been sort of trained to be low.
-
Not SyncedJust wait a little more patiently.
After all, not all results are in yet. -
Not SyncedWhen she gets excited,
those old shrills keep coming back. -
Not SyncedI can't stand
those who carp and criticize. -
Not SyncedIf you want
to make it as a top politician, -
Not Syncedyou need to know how
to deliver a great line. -
Not SyncedIf you see liberalization:
come here to this gate! -
Not SyncedMr. Gorbachev, open this gate.
-
Not SyncedKnown as "The Great Communicator,"
President Ronald Reagan was reknown -
Not Syncedfor his ability to use his voice
to work a crowd. -
Not SyncedMr. Gorbachev, tear down this wall.
-
Not SyncedAmong today's politicians,
Barack Obama stands out -
Not Syncedfor his effect on an audience.
-
Not SyncedHow does he do it?
-
Not SyncedThank you, Iowa.
-
Not SyncedThey said...
-
Not SyncedThey said...
-
Not SyncedThey said this day would never come.
-
Not SyncedObama has used his voice
to match his body, -
Not Syncedto get gravatass?
and yet a massive response. -
Not SyncedThe melody within his voice
rouses people. -
Not SyncedThey start to join in with the rhythm
of the words as they flow. -
Not SyncedThey believe themselves
to be part of it. -
Not SyncedIt's a great trick of auditory.
-
Not SyncedThey said
our sights were set too high. -
Not SyncedThe canes? and the rhythm
are hypnotic. -
Not SyncedSo he actually speaks on a beat.
-
Not SyncedIt's a model of a Baptist preachure.
-
Not SyncedThey said
this country was too divided. -
Not SyncedHe's got an incredible resonance
for his voice. -
Not SyncedWhen he says: "They said... ",
-
Not Syncedit's almost as if
there's reburb on the voice. -
Not SyncedHe builds the voice up,
starts down here, builds up, -
Not Syncedbuilds up here
and has that long long pause. -
Not SyncedAnd then,
he lets the audience have it. -
Not SyncedWe are one nation, one people
and our time for change has come. -
Not SyncedIt's so powerful!
-
Not SyncedHe doesn't really matter
what he's saying -
Not Syncedbecause his voice tells you
what you should be feeling -
Not Syncedabout what he's saying;
the words become irrelevant. -
Not SyncedYou might not even remember the words
after he's finished speaking. -
Not SyncedBut you feel something
really really powerful. -
Not SyncedJohn McCain
has a very different style. -
Not SyncedI didn't need to tell you
what the polls said you wanted to hear. -
Not SyncedI didn't tell you
what I knew to be false. -
Not SyncedI didn't try to spend you.
-
Not SyncedJohn McCain uses his voice
-
Not Syncedalmost in the exact opposite way
that Barack Obama does. -
Not SyncedHere, McCain is speaking
-
Not Syncedon the night he won
the 2008 New Hampshire primary. -
Not SyncedI just talked to the people
of New Hampshire. -
Not SyncedI talked about the country we love.
-
Not SyncedNumber one: he's reading this speech,
his eyes are down for most of the time. -
Not SyncedThe words are very important to him.
-
Not SyncedHe has a little bit of a nasal voice.
He speaks from up in his head. -
Not SyncedAnd has sort of a little accent:
he squeezes his words together -
Not Syncedso it sounds like you're talking
to a salesman of some sort. -
Not SyncedOr someone who's a technician.
-
Not SyncedThe work that awaits us
in this hour, on our watch... -
Not SyncedHe's saying:
"I'm not Mr. Slick Presentor. -
Not SyncedI'm not someone who will wow you
with the ryhthm of my voice. -
Not SyncedI'm gonna tell you how it is. "
-
Not SyncedMcCain's unadorn sound fits needly
with the words of his speeches. -
Not SyncedHe makes a virtue
of being a straight talker. -
Not SyncedI will never surrender!
-
Not SyncedTony Blair is another
consumit? public speaker. -
Not SyncedA master at judging
how to pitch his vocal performance. -
Not SyncedI say to the people of this country
-
Not Syncedwe run for office as New Labour,
we will govern as New Labour. -
Not SyncedBut our experts
have identified at least one moment -
Not Syncedwhen his performance
was almost too perfect. -
Not SyncedIt's the morning of August 31, 1997.
-
Not SyncedTony Blair has just received the news
of the death of Princess Diana. -
Not SyncedAll eyes are on him.
-
Not SyncedI feel like everyone else
in the country today, -
Not Syncedutterly devastated.
-
Not SyncedOur thoughts and prayers
are with Princess Diana's family. -
Not SyncedTony Blair,
in this particular piece of footage, -
Not Syncedis fantastically milking the sadness.
-
Not SyncedSome of it is really sadness
in this feature. -
Not SyncedBut Diana's death didn't affect him
nearly as much as he's making out. -
Not SyncedNormally, he has a very rapid delivery
almost like a machine gunfire. -
Not SyncedWhen somebody is being real,
-
Not Syncedauthentically feeling something,
-
Not Syncedit isn't very that dramatically
from their normal rate of speech. -
Not SyncedBlair's delivery here
seems studiously slow. -
Not Syncedin particular to her sons and boys.
-
Not SyncedOur hearts go out to them.
-
Not SyncedYou can hear him off
and taking long breaths in or out. -
Not SyncedHe's giving a slightly less
powerful voice for sadness. -
Not SyncedHe's using lots of...
-
Not Syncedpauses.
-
Not SyncedAnd you can see him preparing to act.
-
Not SyncedWe are today
-
Not Synceda nation, in Britain,
in a state of shock. -
Not SyncedThen he makes the statement.
-
Not SyncedSo the voice doesn't sound natural.
-
Not SyncedShe was the people's princess.
-
Not SyncedAnd that's how she will stay,
how she will remain. -
Not SyncedYou can see that he also...
-
Not Syncedswallows, really big swallows
for the sadness as well. -
Not SyncedLike the other aspects
of body language, -
Not Syncedour voices can be hard to control.
-
Not SyncedThey can give us away.
-
Not SyncedEspecially when we're under stress.
-
Not SyncedThis is very personal for me.
-
Not SyncedOn the eve of the crucial
2008 New Hampshire primary, -
Not SyncedHillary Clinton is asked a question
-
Not Syncedthat many feel changed the tide
of the primary contests for a while. -
Not SyncedAs a woman, I know
it's hard to get out of the house -
Not Syncedand to get ready and my question is:
how do you do it? -
Not SyncedI couldn't do it
if I didn't passionately believe -
Not Syncedit was the right thing to do.
-
Not SyncedThen suddenly,
the tone of Hillary's voice changes. -
Not SyncedI have so many opportunities
from this country. -
Not SyncedI just don't wanna
see this fall backwards. -
Not SyncedMany commentators believed
-
Not Syncedthat this moment
helped swing the vote in her favor. -
Not SyncedBut was it real of fake emotion
coming out in her voice? -
Not SyncedThis is very personnal for me.
It's not just political or public. -
Not SyncedI see what's happening.
-
Not SyncedAnd we have to reverse it.
-
Not SyncedAnd some people think
-
Not Syncedelections are a gain,
it's like who's up or who's down. -
Not SyncedIt's about our country,
our kids' futures. -
Not SyncedIt's really about all of us,
together. -
Not SyncedThis is a difficult one because
at this time in the campaign, -
Not Syncedshe was often being accused
of being a little hard, cold. -
Not SyncedIt was almost like it was required
that she should prove -
Not Syncedthat she's a woman
and maybe show some emotion. -
Not SyncedSome people think
-
Not Syncedelections are a gain,
it's like who's up or who's down. -
Not SyncedHer voice gets quiet,
-
Not Syncedand it even starts
to crack on the word "elections". -
Not SyncedShe starts
to have her voice fall apart. -
Not SyncedIf you just listen to her voice,
-
Not Syncedyou can hear it crack and break up
-
Not Syncedas she's speaking.
-
Not SyncedA lot of politicians have practiced
and gotten that down pat. -
Not SyncedIn this case,
you can hear it's real. -
Not SyncedOthers are not so sure.
-
Not SyncedIt's about our country,
our kids' futures. -
Not SyncedIf I was being synical,
-
Not Syncedand had coached Hillary
to cry at some stage, -
Not Syncedthat'd be the moment to do it.
-
Not SyncedBody language works as a package.
-
Not SyncedGestures, facial expressions,
and the sound of the voice. -
Not SyncedBut what if we take away
the visual clues? -
Not SyncedHow good are we then at decoding
the secret messages of the human voice? -
Not SyncedWe devised an experiment
to find out. -
Not SyncedThese Georgetown university students
are listening to two audio clips. -
Not SyncedAll they know is that both recordings
are of distressed parents -
Not Syncedtalking about their missing children
in front of reporters. -
Not SyncedFirst, Mark Lansford talking
to reports in Florida in March 2005 -
Not Syncedabout the search
for his daughter Jessica. -
Not SyncedShe had been missing
for nearly three weeks. -
Not SyncedI have confidence
in my sheriff's department. -
Not SyncedAnd I truly believe in my heart
that my daughter is coming home. -
Not SyncedI just don't know when.
-
Not SyncedSometimes,
it's a little hard to swallow. -
Not SyncedBut you swallow it and keep searching
-
Not Syncedbecause that's what
she wants me to do. -
Not SyncedLansford's search
would sadly be in vain. -
Not SyncedA few days later,
-
Not Syncedit was discovered that his daughter
had been murdered by a local man. -
Not SyncedNext, a recording of Susan Smith
in South Carolina -
Not Syncedwhose two young sons
had allegedly been abducted. -
Not SyncedI came to express
how much they are wanted back home. -
Not SyncedThis emotional public appeal
occured in November 1994. -
Not SyncedTen days
after the disappearance of her sons. -
Not SyncedWe love 'em, we miss 'em.
-
Not SyncedLater that same day,
she would confess to their murder. -
Not SyncedAs the students listen,
-
Not Syncedtheir physiological reactions
are being monitored. -
Not SyncedHeart rate and the degree of sweating
are both measured. -
Not SyncedDeprived of any visual clues,
-
Not Syncedwhat is their impression
of the two recordings? -
Not SyncedI felt that the mother
in the second recording -
Not Syncedsounded really desperate.
-
Not SyncedYou could hear that she really
wanted her kids to come home. -
Not SyncedFor the majority of students,
Smith's voice sounds very convincing. -
Not SyncedHow does Lansford compare?
-
Not SyncedI focus on searching for Jessi
and try to block everything else. -
Not SyncedYou could tell
he was also missing his daughter -
Not Syncedbut it wasn't as... engaging.
-
Not SyncedHe seemed
to be holding it together a lot more -
Not Synceduntil the very end,
and then he cracked a little bit. -
Not Synced8 out the 10 students failed
to identify anything in Smith's voice -
Not Syncedthat would suggest
she had something to hide. -
Not SyncedThis shows
that most people find it hard -
Not Syncedto tell if someone is lying
just from their voice. -
Not SyncedBut two did detect something
that didn't ring true. -
Not SyncedThe woman didn't seem
to be talking about her own children -
Not Syncedbut other people's children.
-
Not SyncedI thought her emotions
seemed a little more forced -
Not Syncedthan the man's. Comparing the two,
-
Not SyncedI thought the man
was more sincere in his reaction. -
Not SyncedThe physiological data
from these two students -
Not Syncedrevealed their bodies weren't picking up
on something in Smith's voice. -
Not SyncedNow, new technology is trying
to identify the subtle changes -
Not Syncedthat occur in our voices when we lie.
-
Not SyncedCould this be the key
to detecting deception? -
Not SyncedIt's now possible
-
Not Syncedto analyze a voice recording
with some scientific precision. -
Not SyncedThis recording
is of Lee Harvey Oswald, -
Not Syncedarrested shortly
after President Kennedy was shot. -
Not SyncedLynn Robbins,
CEO of Voice Analysis Technologies, -
Not Syncedis assessing Oswald's voice
with an investigative tool -
Not Syncedused by over 70 different
law-enforcement and federal agencies. -
Not SyncedIt's called:
"Layered Voice Analysis", LVA. -
Not SyncedThe brain communicates
with the human voice box. -
Not SyncedIt's not something you can control.
-
Not SyncedWith this technology,
it's difficult to learn how to beat it. -
Not SyncedYou would never be able to beat it.
-
Not SyncedAs we speak
and think about what we're saying, -
Not Syncedour brain is sending messages
to our voice box, -
Not Syncedwhich constantly varies
the sound our voices produce. -
Not SyncedLayered voice analysis
evaluates the several audio variations -
Not Syncedlabels them in different categories
of emotional mental activity. -
Not SyncedSuch as inaccuracy.
-
Not SyncedOr probable false.
-
Not SyncedI pratically know nothing
about this situation. -
Not SyncedAs Lee Harvey Oswald speaks,
-
Not Syncedthe categories
of mental activity identified by LVA -
Not Syncedare giving number values that appear
on the right hand-side of the screen. -
Not SyncedThe numbers mean everything:
the higher the number in some values, -
Not Syncedthe better the chances they're not
being completely honest with you. -
Not SyncedNow watch what happens to the read-out
when Oswald is asked this question: -
Not SyncedDid you kill the President?
-
Not SyncedNo, I've not been charged with that.
Nobody has said that to me yet. -
Not SyncedThe first thing I heard about it
was when the newspaper reporters -
Not Syncedin the hall...
asked me that question. -
Not SyncedThe high numbers appearing
in the category "probable false" -
Not Syncedsuggest that in this instance,
-
Not Syncedit's highly likely
that Oswald was lying. -
Not SyncedNobody's told me anything,
except that I'm accused of... -
Not Syncedof murdering a police man.
-
Not SyncedI know nothing more than that.
-
Not SyncedAnd I do request
that someone come forward. -
Not SyncedThat is a false statement.
-
Not Synced"I know nothing more than that. "
He did know what took place. -
Not SyncedIt appears that he really knew
what took place -
Not Syncedbecause in this whole statement,
there's inaccurate and false. -
Not SyncedObviously, Robbins' analyzing someone
who was in a stressful situation. -
Not SyncedWhere their voice was more likely
to show signs of lying. -
Not SyncedBut can this technology
pick up signs of deception -
Not Syncedfrom someone
who is not under any stress? -
Not SyncedI am not a fan of this area.
-
Not SyncedBody language expert Janine Driver
is going to act as a guinea pig -
Not Syncedand answer a series
of personnal questions from Robbins. -
Not SyncedI have two sisters, they have kids.
-
Not SyncedI lived with Kayleen for a year.
-
Not SyncedIt's all truthfull responses.
-
Not SyncedUntil they get on to the subject
of Janine's choice of college. -
Not SyncedThey tell me the further state college
away from Massachussetts -
Not Syncedit was North Adams.
I didn't care where it was. -
Not SyncedIt could have been in Virginia.
-You cared where it was! -
Not Synced-Did I care?
-Yes, you did care. -
Not SyncedLVA identifies
a false statement from Janine. -
Not SyncedJust as with Lee Harvey Oswald.
-
Not SyncedA revealing change in the voice
has been identified. -
Not SyncedI'd rather be in the mountains
rather than the ocean. -
Not SyncedWhy is that so stressful?
-
Not SyncedIt comes as stressful
-
Not Syncedbecause I'm terrified of sharks,
I don't go swimming in the ocean. -
Not Syncedscrewed me up forever and ever
-
Not Syncedbecause I won't go
past my ankles in the ocean. -
Not SyncedI even see my body language,
I'm rubbing my hands. -
Not SyncedNow, we're getting a stress reading.
-
Not SyncedAnd Janine's gesture,
rubbing her hands, -
Not Syncedis confirming that stress in her voice.
-
Not SyncedThis technology does seem to detect
what we're genuinely feeling. -
Not SyncedWe pay so much attention
to the words people speak -
Not Syncedbut 93% of human communication
is delivered through body language. -
Not SyncedWhen there's a conflict between
the words and the body language, -
Not Syncedalways believe the body language.
-
Not SyncedRead body language accurately
-
Not Syncedand you'll look at the world
through new eyes. -
Not SyncedA celebrity secret exposed
by an unguarded gesture. -
Not SyncedA lier unmasked by her own face.
-
Not SyncedA power stuggle played out
beneath a false geniality. -
Not SyncedAnd when a politican
tries to convince an audience -
Not Syncedwith winning words,
press that record button. -
Not SyncedRewind,
-
Not Syncedand take another look.
- Title:
- Secrets of Body Language
- Description:
-
Body language is a form of non-verbal communication, which consists of body posture, gestures, facial expressions, and eye movements. Humans send and interpret such signals almost entirely subconsciously.
John Borg attests that human communication consists of 93 percent body language and paralinguistic cues, while only 7% of communication consists of words themselves;[1] however, Albert Mehrabian, the researcher whose 1960s work is the source of these statistics, has stated that this is a misunderstanding of the findings[2] (see Misinterpretation of Mehrabian's rule). Others assert that "Research has suggested that between 60 and 70 percent of all meaning is derived from nonverbal behavior."[3]
Body language may provide clues as to the attitude or state of mind of a person. For example, it may indicate aggression, attentiveness, boredom, relaxed state, pleasure, amusement, and intoxication, among many other cues.
- Video Language:
- English
- Duration:
- 01:30:13
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ezgi.k edited English, British subtitles for Secrets of Body Language | |
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ezgi.k edited English, British subtitles for Secrets of Body Language | |
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ezgi.k edited English, British subtitles for Secrets of Body Language | |
![]() |
ezgi.k edited English, British subtitles for Secrets of Body Language | |
![]() |
ezgi.k edited English, British subtitles for Secrets of Body Language | |
![]() |
ezgi.k edited English, British subtitles for Secrets of Body Language | |
![]() |
ezgi.k edited English, British subtitles for Secrets of Body Language | |
![]() |
ezgi.k edited English, British subtitles for Secrets of Body Language |