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You might think that working remotely
is an introvert's dream:
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you're in your own home
hidden behind a computer,
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possibly in your pajamas.
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But the truth is,
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for many introverts,
remote work is kind of a nightmare.
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[TED: The Way We Work]
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[Made possible
with the support of Dropbox]
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Now that the pandemic
has chased many of us out of our offices,
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we're chafing under the new
remote rules of work:
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too much screen time;
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a lack of boundaries
between work and home;
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endless video calls.
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The same things that make remote work
difficult for introverts
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make it difficult for everyone.
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Far and away, the worst part
of remote work is video calls.
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Being on camera is a performance.
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Thoughtless scheduling can mean
you're basically onstage performing
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for eight hours a day.
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There are none of the nuanced cues
that help you read a room.
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Staring at disembodied heads on a screen
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offers only a pale imitation
of real human connection.
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Social anxiety only makes this worse.
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When you have a camera in your face,
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that can really trigger
your social anxiety.
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It takes energy to be on.
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So the key to managing remote work
is to protect your energy.
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First, pay attention
to ritual and routine.
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As much as we hated our commutes,
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they were a ritual that created
a boundary between work and home.
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And we need that.
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For many of us, those little breaks
that we would build in to the work day --
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going to get a cup of coffee
or a chat with a coworker --
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those are gone, too.
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For me, those rituals are when
I gather my energy,
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assume my work character
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and get into the right headspace
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to dive in.
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So how can you recreate those breaks
and boundaries at home?
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The key is to be intentional.
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It could be music or lighting,
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a pep talk with a friend.
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You could take a walk around the block
at a certain time of day
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or even a breathing or stretching routine
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before you sit --
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whatever it takes for you
to delineate the transition
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between work and home.
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Second, we need to manage
our pace, place and space.
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You can think of pacing
as managing the interactions
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that tax your energy
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versus those that recharge you.
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You could schedule fewer videoconferences,
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because remember, those are performances.
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You could schedule downtime
or recharge time after performances.
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Oprah does this,
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as do many introverted
performers and CEOs.
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You could consider the time of day.
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Think about when you can
typically summon the energy to be on
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and save other times for quiet work.
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For place, use your workspace
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to help you enforce good boundaries.
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Even if your desk is in your kitchen,
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make it feel like a workplace.
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For space, build in
some alone time every day.
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And this includes
time away from your kids.
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It's really key to avoiding burnout.
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Finally, if you're a manager,
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you have a special role to play
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to help employees protect
their pace, place and space.
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Manage the room during video calls.
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Even remotely, chatty extroverts
tend to dominate.
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To create a space
where everyone can be heard,
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structure agendas,
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assign presentation rules
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and minimize brainstorming.
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Brainstorming can trigger social anxiety,
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and it can freeze up introverts.
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Instead, create a shared space
where people can write their ideas
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before a brainstorming session.
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Favor audio over video calls.
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Research shows that we actually
communicate more emotion and nuance
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via audio alone.
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Try asynchronous communication
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for more complicated
or provocative one-on-ones.
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You can steal this idea
from author Robert Glazer:
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record a voice memo or video on your phone
explaining your perspective
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and send it to a colleague.
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And that way, they can respond
and react in their own time.
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Along with a lot of challenges now,
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we have an opportunity.
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Remote work is here to stay,
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so don't just transfer old habits
and old company culture
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to remote work.
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Build something better.
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To get started,
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ask the introverts in your office
what their ideal day looks like
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and take your cue from there.