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RailsConf 2014 - You are Not an Impostor by Nickolas Means

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    NICKOLAS MEANS: How's everybody doing?
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    AUDIENCE: Good! Yeah! Yeah!
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    N.M.: Nobody's saying tired? I would have
    said tired
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    if somebody asked me that question. I'm so
    exhausted.
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    It's been a great conference, but it's been
    long
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    and I am privileged to have the last speaking
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    slot. Which is a really funny joke to play
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    on a guy with impostor syndrome. So whoever
    set
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    the schedule, nice job.
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    My name is Nickolas Means, but we are about
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    to be really good friends, so please call
    me
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    Nick. You can find me-
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    AUDIENCE: Hi Nick!
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    N.M.: Hi. You can find me as @nmeans on
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    Twitter if you're playing along on your laptop
    or
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    your phone. I'm an engineer at WellMatch health.
    I'm
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    lucky enough to get to remote pair nearly
    100%
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    of the time from beautiful Austin, Texas with
    a
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    lot of really smart people, fixing some of
    the
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    hard problems that vex our health care system.
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    I want to start by asking you to think
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    a little bit. What is your biggest fear at
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    work? What's the worst thing that could possibly
    happen
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    to you at your job?
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    AUDIENCE: Get fired!
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    N.M.: I can tell you mine. I've been a
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    software developer for over a decade now.
    I did
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    some PHP spaghetti for awhile. Moved into
    Ruby. Been
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    doing Ruby for, gosh, eight years now. I've
    worked
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    as a solo developer. I've worked as a cylo
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    developer where I was the only guy working
    on
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    a product and I brought our team. I've worked
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    in a really good team environment which is
    what
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    I'm in now.
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    But I've had this persistent fear, the whole
    time
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    I've been a software developer, that I was
    about
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    to be fired. Now, how many times do you
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    think I've been fired in my ten plus years
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    of software development?
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    Brandon right. Three.
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    No, zero.
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    I've never been fired. But it might happen
    any
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    day now, or at least, that's what my brain
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    persists in telling me all the time. It's
    just
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    a matter of time until my boss figures out
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    that I really have no idea what I'm talking
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    about and I'm a terrible software developer
    and all
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    my commits are crap. And then I'm gonna get
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    the pink slip.
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    Which is not true, right? Because I've convinced
    a
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    bunch of people to give me a job, and
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    I've shipped good code, and I've been through
    pull
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    requests processes. My code's been reviewed.
    I pair now.
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    So, I'm, I'm an OK developer?
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    This is the, the gist of impostor syndrome.
    It's
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    a set of beliefs and behaviors that was first
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    identified back in 1978 by Doctors Pauline
    Rose Clance
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    and Suzanne Imes at Georgia State University.
    Dr. Clance
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    was on the psychological staff at Georgia
    State and
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    Dr. Imes was a research, a predoctoral researcher
    under
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    her. And they did a lot of interviews with
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    graduate students. Female graduate students
    specifically. Now, these women
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    had all gotten into very competitive graduate
    programs. They
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    had all been published in very prestigious
    psychological journals.
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    But they still didn't think very much of themselves.
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    There's actually a really great definition
    of impostor syndrome
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    in this abstract. Despite outstanding academic
    and professional accomplishments,
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    women who experience the impostor phenomenon
    persist in believing
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    that they are really not bright and have fooled
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    anyone who thinks otherwise.
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    So these women were all very prestigious,
    all very
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    successful, but still thought that they had
    everybody around
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    them fooled. And all the stuff that people
    told
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    them about themselves was not true. So if
    you've
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    experienced these kind of feelings, where
    you think that
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    people around you say nice things about you
    that
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    aren't really true, let me tell you a little
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    bit about yourself.
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    A pretty good chance that you're an introvert.
    Pretty
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    good chance you're a perfectionist. At times
    you're a
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    workaholic. At other times you are a procrastinator.
    You
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    probably have a deep-seated and abiding fear
    of failure.
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    You probably get really uncomfortable when
    people pay you
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    a compliment. You probably feel less competent
    than your
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    peers. If that resonates any, there's good
    news. You're
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    not alone.
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    As it turns out, impostor feelings are really
    pretty
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    common. Dr. Clance's research indicates that
    about 70% of
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    people experience impostor syndrome at some
    point in their
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    careers. Now, that's not to say that everybody
    experiences
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    impostor syndrome the same way.
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    There's people like me, who have experienced
    it throughout
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    their entire career as a persistent feeling,
    afraid that
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    they were gonna be fired at any moment, and
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    there's other people that maybe it only happens
    when
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    they start a new job or they, they emerge
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    from college into the workforce.
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    But no matter where you are on the scale,
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    there's things that you can do to lessen this
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    reaction that you feel. So there's two things
    I
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    want to do in this talk. The first thing
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    is I want to tell you how your brain
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    trolls you. Cause there's a lot of stuff that
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    goes on in your head that reinforces this
    impostorism,
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    and this inability to accept your success.
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    And I want to tell you how to patch
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    your brain. As it turns out, impostor syndrome
    in
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    your head is sort of this infinite loop that
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    goes around and around and around. And what
    we
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    have to do is find places where we can
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    hook into that loop and get out of that
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    cycle. And if we can do that, then we
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    can start functioning a little bit better.
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    But, before I do that, I want to tell
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    you a story. It's about the first conference
    talk
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    I ever gave. And you folks didn't know this
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    when you walked into the room, but you're
    lucky
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    enough to be part of this grand experiment.
    Somebody
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    decided it was a good idea to give me
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    a speaking slot at RailsConf.
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    I decided, on a whim, about an hour before
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    the CFP closed that I was gonna put in
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    this talk proposal. And it's one that had
    already
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    been rejected by a couple of conferences.
    So I
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    tweaked it a little bit. I cleaned it up.
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    I made it a little bit better. And submitted
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    it.
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    And the RailsConf submission process is, like,
    custom-tailored for
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    someone with impostor syndrome. Because the
    first round is
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    blind. So I don't have to worry about it
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    that I don't have this great reputation in
    the
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    community and nobody knows my name. And during
    this
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    process, there's the chance for people reviewing
    your proposal
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    to give you feedback.
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    So, Sarah Mae, bless her heart, read my early
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    rough draft and gave me some great feedback.
    I
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    tightened up my abstract quite a lot, and
    apparently
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    it was enough to get me through the final
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    selected, and I got a talk accepted.
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    So I was hanging out with my wife and
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    my three-year-old son when I got the email
    that
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    my talk was accepted at RailsConf. And I gasped,
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    and I was speechless, and my wife thought
    somebody
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    important had died.
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    Finally, I got the words out to tell her
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    what was happening. And I was very excited.
    So
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    when I put the proposal in, the whole time
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    I'm waiting to see whether I got in or
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    not, I'm envisioning. Our team has a Friday
    happy
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    hour, and I'm envisioning getting to tell
    my team
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    mates that I got a talk accepted at RailsConf.
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    And I got to do that, and it was
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    glorious.
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    But, then reality sets in. I don't know if
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    any of you have ever spoken at a user
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    group or something, but as it turns out, you
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    don't actually have to write the talk before
    it
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    gets accepted. So once your talk is accepted,
    you
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    have to start writing it. And it plunged me,
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    immediately, into this worry, fear, panic
    and dread.
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    I sat down, I tried to make an initial
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    outline. Total creative block. I couldn't
    come up with
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    anything. I couldn't organize my thoughts
    to save my
  • 7:14 - 7:17
    life. The funniest thing was my brain played
    this
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    great trick on me. It told me I didn't
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    even have impostor syndrome bad enough to
    give a
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    talk on impostor syndrome.
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    So I, I pushed through it. And I, I,
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    I took an impostor syndrome test, on which
    I
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    scored very highly. And I'll share that test
    with
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    you guys later. So after that, I jumped into
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    full-on overwork. Now, normally I am a huge
    procrastinator.
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    Normally, I sit and wait until the very last
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    minute to do something. But I guess my brain
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    thought this was important, because it jumped
    into overwork
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    from day one. Like, three days after I found
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    out my talk was accepted, my family was heading
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    on vacation, and, you know, as you do, I
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    loaded my Kindle up with psychological journal
    articles and
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    brought books, and I spent most of my vacation
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    reading about impostor syndrome. Which is
    not what I'd
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    planned to do.
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    And then hopefully the next step in the cycle
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    is success. Now, clearly the jury is still
    out
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    on this. But hopefully when you're done you
    won't
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    feel like your time has been wasted in this
  • 8:21 - 8:23
    room. And after that, I'm gonna feel some
    initial
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    relief.
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    A coworker asked me - I had this long
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    list of things that I hope would happen after
  • 8:27 - 8:30
    the talk. And a coworker asked me, OK, so
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    what do you really want to happen after this
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    talk? Really, all I want out of this talk
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    is to help somebody. If I accomplish that,
    that's
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    all I want out of this.
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    So, if that happens, I'll feel some initial
    relief.
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    But then, as we do, I will move into
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    this step where I am focusing on all the
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    little failures in this talk. I'm gonna focus
    on
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    the jokes that I didn't get just right. I'm
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    gonna focus on the times I said uh, and
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    um and stumbled over my points and the content
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    areas that I wish I had covered better or
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    phrased differently.
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    And then I'm gonna move into sort of the
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    meat of impostor syndrome. I'm gonna start
    denying my
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    success. I'm gonna start feeling like people
    saying nice
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    things to me in the hallway are just doing
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    it because they know I have impostor syndrome
    and
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    need compliments.
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    And that's, you know, that's what we do. We
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    write off our success, and it robs you of
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    your ability to enjoy your success. So then,
    when
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    the next opportunity comes up, you cycle right
    back
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    into this thing, because you've never been
    successful in
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    your life. At least in your own mind.
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    This is the impostor cycle. Again, this was,
    this
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    was identified in Dr. Clance's research, and
    it's, it's
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    driven by the superstition that we have to
    go
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    through this fear and doubt and overwork and
    panic
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    to get anything done. So you go through it,
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    you look back on it. You did OK. The
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    reason you did OK is because you went through
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    this big process of being all panicky and
    fearful
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    and procrastinating and overworking.
  • 9:54 - 9:57
    So you develop this superstition that if you
    don't
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    do that, if you don't go through that hell,
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    you're not gonna be able to pull of whatever
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    it is you're trying to pull off. And so
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    it denies you the ability to ever absorb your
  • 10:05 - 10:07
    success and feel like you actually are a capable,
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    competent person.
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    There's a lot of stuff going on in your
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    brain that causes this to happen. I alluded
    this
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    to some of these earlier. A, one of the
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    first ones is introversion. There's probably
    a lot of
  • 10:18 - 10:22
    introverts in this room. And the thing about
    introverts
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    is we all spend a lot of time inside
  • 10:23 - 10:25
    our own heads, right. We spend a lot of
  • 10:25 - 10:30
    time replaying social interactions, wishing
    we hadn't been awkward,
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    wishing we were better at small talk. We meet
  • 10:32 - 10:34
    this hero of ours at a conference. We go
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    talk to him and we say something really stupid
  • 10:36 - 10:37
    and put our foot in our mouth and we
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    spend the next six hours thinking about that.
    So
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    we spend a lot of time in self-criticism.
  • 10:44 - 10:47
    The next thing is perfectionism. And the,
    the two
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    most highly-correlated personality attributes
    to impostor syndrome are introversion
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    and perfectionism. So the thing about perfectionism
    is we
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    have very high standards for ourselves, right.
    We want
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    to get the gold standard. So what happens
    when
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    we hit silver plus, plus, plus? We have failed.
  • 11:05 - 11:08
    So, you have this inability to ever do as
  • 11:08 - 11:10
    well as you think you ought to do. You
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    have this inability to ever pull anything
    off to
  • 11:12 - 11:15
    your own perfect standard. And then it goes
    into
  • 11:15 - 11:18
    something even more sinister than that. There's
    this need
  • 11:18 - 11:22
    in perfectionism that emerges to always be
    the best.
  • 11:22 - 11:24
    It's not enough to be good. You have to
  • 11:24 - 11:27
    be the shining star. And so you get into
  • 11:27 - 11:30
    this, it, it can create some really weird
    things
  • 11:30 - 11:31
    in your job.
  • 11:31 - 11:35
    So, when a coworker, say, gets a lot of
  • 11:35 - 11:38
    praise for pulling something off, I feel threatened
    by
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    that. Which is stupid, right? I know, intellectually,
    that
  • 11:41 - 11:43
    I shouldn't. I know that there's more than
    enough
  • 11:43 - 11:45
    credit to go around. It's not a zero-sum game.
  • 11:45 - 11:48
    But I still feel like, somehow, my coworker
    getting
  • 11:48 - 11:52
    praise is taking something away from my shiny
    gold
  • 11:52 - 11:55
    star. And so it sets you up to always
  • 11:55 - 11:56
    have to be perfect.
  • 11:56 - 11:58
    It's terrible.
  • 11:58 - 12:01
    And it feeds into workaholism, because it
    takes a
  • 12:01 - 12:03
    lot of work to live up to that standard
  • 12:03 - 12:05
    that we all think we need to live up
  • 12:05 - 12:08
    to. A whole lot of work. Or, when we
  • 12:08 - 12:10
    get into a situation where we know we can't,
  • 12:10 - 12:15
    we procrastinate. Now, I've been a world-champion
    procrastinator for
  • 12:15 - 12:19
    the bulk of my career.
  • 12:19 - 12:21
    And it wasn't until maybe a year ago that
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    I realized how intertwined it was with impostor
    syndrome.
  • 12:25 - 12:27
    Because what procrastination does for you,
    when you're a
  • 12:27 - 12:30
    perfectionist, is it gives you a forcing function.
    It
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    lets you get something out the door that might
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    not be as perfect as you want it to
  • 12:33 - 12:35
    be. It gives you a time box. And what
  • 12:35 - 12:37
    you can produce in that time box has to
  • 12:37 - 12:38
    be good enough.
  • 12:38 - 12:43
    And it also gives you a way out of
  • 12:43 - 12:46
    failure. Because, like I mentioned earlier,
    impostors often have
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    a strong fear of failure. So if you procrastinate,
  • 12:49 - 12:51
    if you wait until the very last minute to
  • 12:51 - 12:54
    do something, and then you fail, well. It's
    just
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    cause you didn't spend enough time on it.
    It's
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    not a reflection of you as a person.
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    Which is the perfect segue into the next thing
  • 13:01 - 13:03
    going on in your head, which is fear of
  • 13:03 - 13:09
    failure. As impostors, we are terrified for
    others to
  • 13:09 - 13:13
    see us struggle. We are scared to death to,
  • 13:13 - 13:15
    for anybody else to see that we might not
  • 13:15 - 13:17
    be able to pull it off the first time
  • 13:17 - 13:19
    we try. Because we feel like we're walking
    on
  • 13:19 - 13:22
    eggshells. We have this very thin facade,
    that if
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    anybody can get through, anybody can see around,
    they're
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    gonna realize what a complete and total failure
    we
  • 13:26 - 13:28
    are.
  • 13:28 - 13:31
    So anytime there's a crack in that armor,
    we're
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    afraid that it's all gonna come tumbling down.
    So
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    we develop this deep-seated fear of failure
    that makes
  • 13:36 - 13:38
    it very hard to go and try to do
  • 13:38 - 13:40
    new things. It makes it hard to do anything
  • 13:40 - 13:43
    you think you might look foolish doing. A
    perfect
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    example of that is the dance floor. And one
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    thing you will not see on the dance floor
  • 13:47 - 13:49
    is this guy.
  • 13:49 - 13:50
    Much to the chagrin of my wife, by the
  • 13:50 - 13:52
    way. She would really prefer me to get out
  • 13:52 - 13:55
    on the dance floor with her. But, I'm so
  • 13:55 - 13:56
    afraid that I'm gonna get out there and make
  • 13:56 - 13:59
    a fool of myself that I just won't do
  • 13:59 - 14:01
    it. I won't risk that part of my personality
  • 14:01 - 14:04
    because somehow it's gonna make people think
    less of
  • 14:04 - 14:06
    me. I know it's kind of a contrived, trivial
  • 14:06 - 14:07
    example, but it plays out on the rest of
  • 14:07 - 14:08
    your professional life.
  • 14:08 - 14:10
    It plays out when you're trying to learn something
  • 14:10 - 14:13
    new, or you're trying to fight through a hard
  • 14:13 - 14:18
    problem. You're kind of afraid to admit that
    you
  • 14:18 - 14:21
    don't know.
  • 14:21 - 14:24
    This one is really the meat of impostor syndrome.
  • 14:24 - 14:27
    This idea of denial of success. One thing
    we're
  • 14:27 - 14:30
    all really good at, as impostors, is deflecting
    objective
  • 14:30 - 14:34
    evidence that we're actually competent and
    successful. We're very
  • 14:34 - 14:38
    good at pushing those things away. We deflect
    compliments,
  • 14:38 - 14:41
    we write off promotions. We got new jobs because
  • 14:41 - 14:44
    we're good interviewers, not because we're
    good developers.
  • 14:44 - 14:47
    In fact, when I found out my talk was
  • 14:47 - 14:51
    accepted, the first thought that came into
    my mind
  • 14:51 - 14:54
    is, man, that's gonna be such a let-down tomorrow
  • 14:54 - 14:55
    when I get the email that their CFP system
  • 14:55 - 15:00
    screwed up and emailed everybody a letter
    of acceptance.
  • 15:00 - 15:02
    So stupid, right?
  • 15:02 - 15:03
    But that's, the, these are the things that
    your
  • 15:03 - 15:06
    brain does that traps you in this cycle. It
  • 15:06 - 15:10
    gets into attribution theory in psychology.
    And that's the
  • 15:10 - 15:14
    idea of where you attribute success and failure.
    As
  • 15:14 - 15:17
    impostors, we tend to contribute success to
    external factors.
  • 15:17 - 15:20
    So, it's luck. And timing. And knowing the
    right
  • 15:20 - 15:22
    people.
  • 15:22 - 15:24
    Whereas we take failure and we internalize
    it. It
  • 15:24 - 15:27
    speaks to who we are as a person. If
  • 15:27 - 15:29
    we fail, it's completely a reflection on us.
    But
  • 15:29 - 15:31
    if we succeed, it's not a reflection on us
  • 15:31 - 15:33
    at all, it's a reflection of the situations
    we
  • 15:33 - 15:36
    found ourselves in.
  • 15:36 - 15:37
    We also have a little bit of fear of
  • 15:37 - 15:40
    success going on. There's this fear that being
    successful
  • 15:40 - 15:43
    might ostracize you from your peers. I know
    I
  • 15:43 - 15:45
    felt this in school a lot. I was the
  • 15:45 - 15:47
    kid that knew the answer every time, and by
  • 15:47 - 15:50
    about third grade I had developed a defense
    mechanism
  • 15:50 - 15:53
    where I hardly ever raised my hand. Cause
    I
  • 15:53 - 15:54
    didn't want to be the kid that knew all
  • 15:54 - 15:58
    the answers, cause that kid didn't have any
    friends.
  • 15:58 - 16:01
    This is part of why people from marginalized
    groups
  • 16:01 - 16:04
    suffer disproportionately more from impostor
    syndrome than the rest
  • 16:04 - 16:07
    of us. The only marginalized group I'm a part
  • 16:07 - 16:10
    of is guys without hair. So, but I still
  • 16:10 - 16:13
    have a very strong case of impostor syndrome.
    When
  • 16:13 - 16:15
    you get into a marginalized group and you
    might
  • 16:15 - 16:18
    be more successful than some of your peers,
    you're
  • 16:18 - 16:20
    afraid it might cause you to be outcast from
  • 16:20 - 16:22
    that peer group that's one of the only safe
  • 16:22 - 16:24
    places you have. One of the only places you
  • 16:24 - 16:25
    belong.
  • 16:25 - 16:27
    It's a scary thing.
  • 16:27 - 16:30
    There's a couple things that make impostor
    syndrome more
  • 16:30 - 16:34
    prevalent in technology than it is in other
    industries.
  • 16:34 - 16:36
    One of those things is the vastness of the
  • 16:36 - 16:41
    knowledge involved in being a technology worker.
    Most of
  • 16:41 - 16:43
    us have heard of the Dunning-Kruger effect.
    It's this
  • 16:43 - 16:47
    idea that unskilled people may not really
    be able
  • 16:47 - 16:48
    to gage their level of competence. They may
    feel
  • 16:48 - 16:51
    like they're more competent than they are
    because they
  • 16:51 - 16:52
    don't know their gaps.
  • 16:52 - 16:55
    We have the diametric opposite problem of
    that. We
  • 16:55 - 16:58
    know every last one of our gaps. We know
  • 16:58 - 17:00
    all the things that we don't know. We know
  • 17:00 - 17:02
    all the things that we need to improve about
  • 17:02 - 17:07
    ourselves. And we know how much we don't know.
  • 17:07 - 17:10
    And, DHH alluded to this in his keynote, actually,
  • 17:10 - 17:13
    when he talked about the impostor plexus.
  • 17:13 - 17:14
    We spend a lot of time wondering if we're
  • 17:14 - 17:18
    doing it right in software. But the definition
    of
  • 17:18 - 17:21
    right is always moving around. It's very hard
    to
  • 17:21 - 17:23
    track. And so it sets us up for this
  • 17:23 - 17:25
    feeling where we're never doing it right.
    We're always
  • 17:25 - 17:27
    two steps behind. There's always something
    else we need
  • 17:27 - 17:29
    to know to be able to be accepted in
  • 17:29 - 17:30
    our field.
  • 17:30 - 17:36
    The other thing is peer scrutiny. Actors,
    scientists, college
  • 17:36 - 17:40
    professors, musicians, artists, all have a
    hard time with
  • 17:40 - 17:43
    impostor syndrome. And the thing all those
    professions have
  • 17:43 - 17:45
    in common with us is this idea of peer
  • 17:45 - 17:48
    scrutiny. We are always one code review away
    from
  • 17:48 - 17:50
    somebody telling us that our work is crap
    and
  • 17:50 - 17:51
    we are crap.
  • 17:51 - 17:54
    And it's, it's a scary place to be. So,
  • 17:54 - 17:57
    to cope with that fear, your brain starts
    dutifully
  • 17:57 - 17:58
    preparing you for someone telling you that
    your work
  • 17:58 - 18:00
    is crap by telling you that you're crap ahead
  • 18:00 - 18:04
    of time. It's really helpful.
  • 18:04 - 18:05
    The other thing we do is we compare the
  • 18:05 - 18:08
    finished work of other people to our messy
    thought
  • 18:08 - 18:11
    process. So you, you look at this library
    that
  • 18:11 - 18:12
    you admire. You look at the code. You look
  • 18:12 - 18:14
    at the structure. You look at the way it's
  • 18:14 - 18:16
    organized. It's fantastic code.
  • 18:16 - 18:18
    Then you look at your own code. But when
  • 18:18 - 18:20
    you look at your own code, you have the
  • 18:20 - 18:22
    back story of that code. You know how it
  • 18:22 - 18:25
    came to be. You know what a struggle it
  • 18:25 - 18:27
    was. So you assume this guy wrote this entire
  • 18:27 - 18:31
    text file, beautiful library in one pass.
    But you
  • 18:31 - 18:33
    know how the sausage was made on your code.
  • 18:33 - 18:35
    And you know it wasn't a pretty process. So
  • 18:35 - 18:38
    you're setting yourself up for failure in
    that comparison.
  • 18:38 - 18:41
    You're never gonna come out ahead when you
    compare
  • 18:41 - 18:43
    your thought process to somebody else's finished
    code.
  • 18:43 - 18:48
    So how does this work out in practice? There
  • 18:48 - 18:52
    are a lot of things that impostors don't do,
  • 18:52 - 18:59
    because of impostor syndrome. We don't participate
    in conversations.
  • 18:59 - 19:01
    We go to user groups. We tend to hide
  • 19:01 - 19:05
    in the wings, right. Because if we hide, then
  • 19:05 - 19:06
    we don't have to put ourselves out there.
    We
  • 19:06 - 19:09
    don't have to let anybody see us and figure
  • 19:09 - 19:11
    out that we don't know what we're talking
    about
  • 19:11 - 19:13
    and shouldn't be where we are.
  • 19:13 - 19:16
    We don't ask questions. It's hard for us to
  • 19:16 - 19:19
    admit that we don't know something. We pretend
    like
  • 19:19 - 19:21
    we know it. Fake it till you make it.
  • 19:21 - 19:23
    And then we come back later and frantically
    scramble
  • 19:23 - 19:25
    to try to learn the things that we don't
  • 19:25 - 19:28
    know. So we write crappy code. We blindly
    adhere
  • 19:28 - 19:30
    to best practices. We don't ask questions
    that would
  • 19:30 - 19:32
    allow us to become somebody with a trained
    eye
  • 19:32 - 19:35
    for code that actually knows how to apply
    those
  • 19:35 - 19:38
    best practices well.
  • 19:38 - 19:40
    And we all know that if you just blindly
  • 19:40 - 19:42
    apply best practices, you're gonna end up
    with some
  • 19:42 - 19:44
    code that's really pretty rough. But if you
    don't
  • 19:44 - 19:46
    ask those questions, if you don't put yourself
    out
  • 19:46 - 19:49
    there to admit that, yeah, you know what,
    I
  • 19:49 - 19:51
    could learn to do this a little better, you
  • 19:51 - 19:54
    don't grow.
  • 19:54 - 19:56
    Impostors don't teach others. We don't give
    user group
  • 19:56 - 19:58
    talks. We don't give convention talks. We
    don't help
  • 19:58 - 20:02
    out at workshops. And the community is worse
    off
  • 20:02 - 20:05
    for this. Brandon Hayes, in his talk this
    morning,
  • 20:05 - 20:07
    alluded to the fact that everybody sitting
    in the
  • 20:07 - 20:09
    audience has a talk that they could give.
    There
  • 20:09 - 20:12
    is something out there that you know an awful
  • 20:12 - 20:15
    lot about. Maybe more about than anybody else.
    But
  • 20:15 - 20:16
    if you're afraid to get up in front of
  • 20:16 - 20:18
    people and share that knowledge, the community
    is lacking
  • 20:18 - 20:22
    that knowledge. The community is lacking your
    unique viewpoint.
  • 20:22 - 20:25
    So impostor syndrome robs our community of
    some voices
  • 20:25 - 20:28
    that would otherwise be very helpful and very
    insightful.
  • 20:28 - 20:30
    Another thing impostors don't do is contribute
    to open
  • 20:30 - 20:35
    source. I remember when I was a PHP developer
  • 20:35 - 20:38
    in the first year of my software development
    career.
  • 20:38 - 20:40
    I said something really stupid on the WordPress
    mailing
  • 20:40 - 20:42
    list. It was something along the lines of
    WordPress
  • 20:42 - 20:47
    isn't supported on Microsoft stack. Or something,
    I don't
  • 20:47 - 20:49
    know, something dumb. And I got my rear end
  • 20:49 - 20:51
    handed to me for it.
  • 20:51 - 20:55
    And ever since that happened, I have been
    very
  • 20:55 - 20:58
    hesitant to do anything of any significance
    in the
  • 20:58 - 21:00
    open source world. And I have a feeling that
  • 21:00 - 21:01
    there's a lot of people in the audience that
  • 21:01 - 21:02
    that's true for, as well. Maybe you got bit
  • 21:02 - 21:05
    one time. Maybe you're just afraid of getting
    bit
  • 21:05 - 21:08
    by trying to contribute to open source. But
    it's,
  • 21:08 - 21:11
    it's something that impostors don't do, because
    we're afraid
  • 21:11 - 21:14
    of that rejection. We're afraid of that failure.
  • 21:14 - 21:15
    The other thing impostors don't do is they
    don't
  • 21:15 - 21:18
    change jobs. I mentioned I was a solo developer
  • 21:18 - 21:21
    for the first chunk of my career. I was
  • 21:21 - 21:24
    in that job for five years. And it was,
  • 21:24 - 21:25
    it was a bit of a cushy position. I'll
  • 21:25 - 21:29
    admit that. But by being a solo developer,
    I
  • 21:29 - 21:32
    deprived myself of the chance of learning
    from other
  • 21:32 - 21:34
    developers. And by the time I left that job,
  • 21:34 - 21:36
    I was not making anything close to a market
  • 21:36 - 21:37
    salary.
  • 21:37 - 21:40
    But, as impostors, we kind of feel lucky to
  • 21:40 - 21:41
    have the job we have and to have the
  • 21:41 - 21:44
    people that are around us fooled. It seems
    like
  • 21:44 - 21:45
    an awful lot of work to go take a
  • 21:45 - 21:46
    new job and have to fool a new group
  • 21:46 - 21:49
    of people, right? So we just sit where we
  • 21:49 - 21:50
    are.
  • 21:50 - 21:55
    So, clearly, these are not things that we
    want
  • 21:55 - 21:58
    to happen in our community. So how do we
  • 21:58 - 22:00
    patch our brains to get out of this cycle?
  • 22:00 - 22:02
    Like I mentioned earlier, impostor syndrome,
    that cycle, it's
  • 22:02 - 22:04
    kind of an infinite loop in your head. And
  • 22:04 - 22:06
    you just have to find the places that you
  • 22:06 - 22:08
    can hook into it so that you can get
  • 22:08 - 22:09
    out of it.
  • 22:09 - 22:12
    The good news is, is that for starters, knowing
  • 22:12 - 22:15
    is half the battle. If you just understand
    that
  • 22:15 - 22:19
    this thing that you feel, this pervasive sense
    of
  • 22:19 - 22:23
    incompetence that you feel actually has a
    name. It's
  • 22:23 - 22:26
    called impostor syndrome. You know how it's
    affecting your
  • 22:26 - 22:30
    thoughts. You know how it's affecting your
    head. That's
  • 22:30 - 22:32
    the first start of the road to recovery. I
  • 22:32 - 22:34
    mentioned earlier, I've got an impostor survey,
    I'll give
  • 22:34 - 22:35
    you the link at the end of the talk.
  • 22:35 - 22:38
    It's derived from research from Dr. Clance.
    And it'll
  • 22:38 - 22:41
    give you a numeric score. It'll help you sort
  • 22:41 - 22:42
    of sort through some of the thoughts in your
  • 22:42 - 22:45
    head and figure out if it's something that
    you're
  • 22:45 - 22:47
    dealing with.
  • 22:47 - 22:49
    So once you know what impostor syndrome is,
    the
  • 22:49 - 22:50
    next thing is mindfulness. You have to start
    paying
  • 22:50 - 22:56
    attention. And, I apologize, cause I know
    this is
  • 22:56 - 23:00
    super cheesy, but I'm gonna do it anyway.
    I
  • 23:00 - 23:01
    want you to turn to somebody next to you
  • 23:01 - 23:04
    in the audience and pay them a compliment.
    If
  • 23:04 - 23:07
    it's somebody you know well, make it as specific
  • 23:07 - 23:12
    a compliment as you can. I'll wait.
  • 23:12 - 23:15
    AUDIENCE: [chatter]
  • 23:15 - 23:22
    N.M.: All right. All right, come on. Reeling
    it
  • 23:27 - 23:32
    back in here. I wondered if this would happen
  • 23:32 - 23:34
    on the last day of the conference, and it
  • 23:34 - 23:39
    did.
  • 23:39 - 23:46
    So, think back to when the person sitting
    next
  • 23:47 - 23:49
    to you paid you that compliment. How did you
  • 23:49 - 23:53
    react? Was your initial instinct to accept
    that compliment
  • 23:53 - 23:57
    and take it at face value as true? Or
  • 23:57 - 23:59
    was it to try to write it off. To
  • 23:59 - 24:02
    try to find some way deflect it. Cause that's
  • 24:02 - 24:03
    what we do as impostors, right? If somebody
    comes
  • 24:03 - 24:05
    up and says hey, nice job.
  • 24:05 - 24:08
    Oh, man, I was really lucky. It was an
  • 24:08 - 24:10
    easy topic to talk about. That sort of thing.
  • 24:10 - 24:13
    We tend to write it off. So you have
  • 24:13 - 24:14
    to pay attention to how you accept compliments.
    You
  • 24:14 - 24:16
    have to work to accept them gracefully. If
    you
  • 24:16 - 24:17
    don't know how to do that, just say thank
  • 24:17 - 24:21
    you. All you have to say. It's very hard
  • 24:21 - 24:24
    work, and I am still terrible at it.
  • 24:24 - 24:26
    The other thing you have to do, that you
  • 24:26 - 24:29
    can do to help you find how this is
  • 24:29 - 24:31
    happening in your head is to listen to yourself
  • 24:31 - 24:37
    talk. See if you do a lot of self-deprecation.
  • 24:37 - 24:38
    When you make a mistake in the code, you
  • 24:38 - 24:40
    say, oh man, I'm an idiot. Or do you
  • 24:40 - 24:43
    do, oh, I forgot a semi-colon. Not that we
  • 24:43 - 24:44
    ever do that because we're Rubyists and we
    don't
  • 24:44 - 24:49
    write JavaScript or anything.
  • 24:49 - 24:50
    The next thing you have to do is accept
  • 24:50 - 24:55
    your success. Accept your success. Trust reality,
    not your
  • 24:55 - 24:57
    feelings. Brandon Hayes is a friend of mine
    from
  • 24:57 - 25:00
    Austin, said this probably as eloquently as
    I've heard
  • 25:00 - 25:03
    it said. He was talking about leaving a previous
  • 25:03 - 25:05
    job and coworkers paying him compliments and
    saying nice
  • 25:05 - 25:06
    things about him.
  • 25:06 - 25:08
    And he said, you know, at some point, I
  • 25:08 - 25:11
    had to stop the thought process in my head.
  • 25:11 - 25:13
    And I had to try to find these things
  • 25:13 - 25:15
    that people were saying about me inside myself.
    I
  • 25:15 - 25:18
    had to find them as true. And it's hard.
  • 25:18 - 25:20
    It's hard. You have to try to accept that
  • 25:20 - 25:23
    compliments are true. You have to accept that
    nice
  • 25:23 - 25:25
    things that people say about you are true,
    rather
  • 25:25 - 25:28
    than immediately writing them off. Another
    way to practice
  • 25:28 - 25:30
    that is to give more compliments.
  • 25:30 - 25:32
    I mentioned sort of this idea of a zero-sum
  • 25:32 - 25:35
    game, where it's, you have to be the shining
  • 25:35 - 25:38
    star and you're worried about what happens
    when people
  • 25:38 - 25:41
    on your team get compliments. Well, give more
    compliments.
  • 25:41 - 25:44
    Notice the genuineness with which you deliver
    a compliment.
  • 25:44 - 25:47
    If you notice how genuine you're being, start
    assuming
  • 25:47 - 25:50
    other people are being that genuine as well.
    And
  • 25:50 - 25:55
    they're not just deluded into thinking you're
    something you're
  • 25:55 - 25:56
    not.
  • 25:56 - 25:59
    You have to own your success. And even if
  • 25:59 - 26:02
    your success involved a lot of luck and timing,
  • 26:02 - 26:03
    you still had to be smart enough to use
  • 26:03 - 26:05
    that luck and timing to your benefit. So even
  • 26:05 - 26:06
    if you try to write it off as luck
  • 26:06 - 26:09
    and timing, you still had something to do
    with
  • 26:09 - 26:09
    it.
  • 26:09 - 26:12
    You also need to be kind to yourself. Forgive
  • 26:12 - 26:17
    your mistakes. If you notice yourself being
    very self-critical,
  • 26:17 - 26:21
    interrupt yourself. Notice what you did well,
    in addition
  • 26:21 - 26:23
    to what you feel like you need to improve
  • 26:23 - 26:23
    on.
  • 26:23 - 26:26
    My wife's a middle-school English teacher.
    And in her
  • 26:26 - 26:28
    classroom, she practices something that she
    calls the compliment
  • 26:28 - 26:32
    sandwich. When she has to deliver some bad
    news
  • 26:32 - 26:33
    to a student or tell them how they need
  • 26:33 - 26:35
    to improve their writing or, or something
    like that,
  • 26:35 - 26:38
    she tells them first something they did really
    well.
  • 26:38 - 26:41
    Then she delivers the improvement, and then
    she tells
  • 26:41 - 26:42
    them something else they did really well.
  • 26:42 - 26:44
    Well, if you start doing this inside your
    own
  • 26:44 - 26:46
    head, what'll happen is you'll have to find
    something
  • 26:46 - 26:49
    you did well. Then you can indulge in that
  • 26:49 - 26:53
    self-criticism that feels so good to us. And
    then
  • 26:53 - 26:54
    you tell yourself something else you did well.
    And
  • 26:54 - 26:57
    over time, you'll notice that you start to
    notice
  • 26:57 - 27:00
    your success more than the things that you
    wish
  • 27:00 - 27:02
    you'd done better.
  • 27:02 - 27:05
    Another technique you can use is to ratchet
    your
  • 27:05 - 27:09
    freak-out. And I use this one a lot this,
  • 27:09 - 27:12
    giving this talk. I mentioned that I moved
    into
  • 27:12 - 27:16
    that fear and doubt and, cycle, pretty early
    on.
  • 27:16 - 27:18
    Well, I made an agreement with myself that
    I
  • 27:18 - 27:20
    was not gonna freak out until a week before
  • 27:20 - 27:24
    the conference.
  • 27:24 - 27:27
    And it actually worked pretty well. So, normally
    when
  • 27:27 - 27:29
    I do something like this, I would freak out
  • 27:29 - 27:30
    a long time in advance. I would start worrying
  • 27:30 - 27:32
    about it and feeling like I wasn't gonna pull
  • 27:32 - 27:34
    it off. But I made an agreement with myself
  • 27:34 - 27:36
    that I wasn't gonna do that. And I sat
  • 27:36 - 27:38
    on it for awhile. And a week before the
  • 27:38 - 27:40
    conference. It actually worked. When it would
    come up,
  • 27:40 - 27:41
    I would push it back down and say, you
  • 27:41 - 27:43
    get to freak out a week before the conference.
  • 27:43 - 27:45
    You don't get to freak out now. And then
  • 27:45 - 27:46
    the week before the conference got here and,
    boy
  • 27:46 - 27:49
    did I freak out.
  • 27:49 - 27:51
    I stayed up till two in the morning most
  • 27:51 - 27:54
    nights not doing much of anything, but feeling
    better
  • 27:54 - 27:56
    because I was doing something. Like I was
    making
  • 27:56 - 27:58
    progress on my talk. It was very much a
  • 27:58 - 28:02
    coping mechanism. I wasn't accomplishing anything.
    But instead of
  • 28:02 - 28:04
    doing that for a whole month, I only did
  • 28:04 - 28:05
    it for a week.
  • 28:05 - 28:08
    And the magic of this, is it lets you
  • 28:08 - 28:12
    be successful without freaking out for a month.
    And
  • 28:12 - 28:15
    so you start to break down that superstition
    that
  • 28:15 - 28:16
    you have to do a lot of freaking out
  • 28:16 - 28:19
    before you can be successful. You start to
    chink
  • 28:19 - 28:22
    away at that bit by bit, until finally you
  • 28:22 - 28:25
    become convinced that it's not as necessary,
    maybe, as
  • 28:25 - 28:26
    you believe it is.
  • 28:26 - 28:31
    Another thing is embrace vulnerability. Allow
    yourself to admit
  • 28:31 - 28:34
    you don't know things and ask questions. If
    you
  • 28:34 - 28:36
    don't know who that is in the background of
  • 28:36 - 28:38
    that slide, it's Renee Brown. If you haven't
    seen
  • 28:38 - 28:42
    her TED talk, The Power of Vulnerability,
    put that
  • 28:42 - 28:44
    very high on your to-do list.
  • 28:44 - 28:47
    I saw it probably two years ago, and it
  • 28:47 - 28:50
    was the start of my journey out of impostor
  • 28:50 - 28:53
    syndrome. Because it was the first time I'd
    really
  • 28:53 - 28:55
    ever embraced the message that it was OK if
  • 28:55 - 28:57
    I wasn't perfect. It was OK if I didn't
  • 28:57 - 29:01
    know everything all the time.
  • 29:01 - 29:03
    When you start embracing vulnerability, it
    frees you up
  • 29:03 - 29:05
    to be yourself, and to be OK with that.
  • 29:05 - 29:09
    To be OK with not knowing everything. And
    once
  • 29:09 - 29:11
    you're comfortable with who you are, it gives
    you
  • 29:11 - 29:14
    a much more solid foundation to build upon
    and
  • 29:14 - 29:16
    to improve. Like, instead of trying to build
    on
  • 29:16 - 29:19
    top of this shaky facade, you're building
    on who
  • 29:19 - 29:23
    you actually are and what you actually know.
  • 29:23 - 29:26
    In the process of embracing vulnerability,
    something you absolutely
  • 29:26 - 29:31
    need to try is pair programming. I don't have
  • 29:31 - 29:32
    a lot of time, but I will be more
  • 29:32 - 29:34
    than happy to pair with any of you if
  • 29:34 - 29:35
    I can find the time. Just ping me on
  • 29:35 - 29:36
    Twitter.
  • 29:36 - 29:37
    I'm lucky enough to be on a team that
  • 29:37 - 29:40
    does pair programming 100% of the time. And
    what
  • 29:40 - 29:44
    you find, a coworker said this to me right
  • 29:44 - 29:45
    as I was walking in to give this talk.
  • 29:45 - 29:49
    What you find, is that knowledge becomes collective.
    Not
  • 29:49 - 29:51
    something that you have to bring to the table
  • 29:51 - 29:55
    individually. So it's OK if you don't know
    everything.
  • 29:55 - 29:57
    Your pair probably does. And there's no penalty
    for
  • 29:57 - 30:00
    them knowing things and you not.
  • 30:00 - 30:02
    But it also makes you be vulnerable enough
    to
  • 30:02 - 30:04
    work with somebody. Because if you're pair
    programming with
  • 30:04 - 30:08
    somebody, there is no hiding. And it's really
    the
  • 30:08 - 30:12
    first dose of having an accurate basis of
    comparison
  • 30:12 - 30:15
    for my work that I ever had. Working with
  • 30:15 - 30:18
    somebody, seeing how they worked, seeing how
    I worked.
  • 30:18 - 30:19
    Seeing how we did a lot of the same
  • 30:19 - 30:23
    things and approached problems the same ways,
    convinced me
  • 30:23 - 30:25
    that maybe I wasn't that bad a developer after
  • 30:25 - 30:27
    all.
  • 30:27 - 30:30
    But most importantly, you gotta keep going.
    You have
  • 30:30 - 30:34
    to keep going. The hell of impostor syndrome
    is
  • 30:34 - 30:38
    that you are never fully recovered from it.
    This
  • 30:38 - 30:41
    pattern of thought is so deeply ingrained
    in your
  • 30:41 - 30:45
    head that is very hard to escape from. So
  • 30:45 - 30:47
    what you're working towards is becoming what
    I like
  • 30:47 - 30:51
    to call a high-functioning impostor.
  • 30:51 - 30:53
    I've alluded to the fact that I have been
  • 30:53 - 30:54
    my own walking case study in the development
    of
  • 30:54 - 30:57
    this talk. So, clearly I am not out of
  • 30:57 - 30:59
    the woods. Clearly, I still experience most
    of these
  • 30:59 - 31:03
    things on a very regular basis. The difference
    is,
  • 31:03 - 31:06
    I can work through it enough to be able
  • 31:06 - 31:09
    to get up and give a talk, or to,
  • 31:09 - 31:12
    to ship code and know it's actually decent
    code.
  • 31:12 - 31:15
    And everybody can do this. It's not that hard.
  • 31:15 - 31:17
    You just have to start working through it
    and
  • 31:17 - 31:19
    continue working through it and not giving
    up when
  • 31:19 - 31:22
    it's hard and continue pushing against it.
  • 31:22 - 31:23
    The last thing I want to leave you with
  • 31:23 - 31:27
    is this. I talked about Dunning-Kruger effect
    earlier. The
  • 31:27 - 31:31
    thing that you need to remember about impostor
    syndrome
  • 31:31 - 31:32
    is you have a lot of very smart people
  • 31:32 - 31:36
    around you saying very nice things about you.
    If
  • 31:36 - 31:40
    you believe that these people are full of
    crap,
  • 31:40 - 31:43
    then you're saying that they're not smart
    enough to
  • 31:43 - 31:45
    see through you. They're not good enough at
    reading
  • 31:45 - 31:49
    code to tell that your code is terrible. And
  • 31:49 - 31:50
    these are also the people that serve as your
  • 31:50 - 31:52
    basis of comparison. So you're looking around
    at all
  • 31:52 - 31:54
    these people that are very smart, and these
    are
  • 31:54 - 31:56
    the people that you feel like you might be
  • 31:56 - 31:57
    inferior to.
  • 31:57 - 32:00
    Well, you're saying these people that you,
    that you
  • 32:00 - 32:02
    consider to be smarter than you are not smart
  • 32:02 - 32:06
    enough to see through this facade. They are.
    And
  • 32:06 - 32:08
    they're not, because there's no facade there.
    So the
  • 32:08 - 32:13
    fact that you experience impostor syndrome
    pretty much means
  • 32:13 - 32:15
    that you have no reason to experience impostor
    syndrome.
  • 32:15 - 32:17
    It means you know enough about your skill
    and
  • 32:17 - 32:21
    your craft to see your shortcomings and you
    just
  • 32:21 - 32:22
    need to focus more on the things that you
  • 32:22 - 32:23
    know and the value that you bring to the
  • 32:23 - 32:25
    table.
  • 32:25 - 32:28
    Give yourself credit for that and focus less
    on
  • 32:28 - 32:29
    the things that you still have to learn. Because
  • 32:29 - 32:30
    you have a long career ahead of you. You
  • 32:30 - 32:33
    don't have to know it all now.
  • 32:33 - 32:34
    Thanks.
Title:
RailsConf 2014 - You are Not an Impostor by Nickolas Means
Description:

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Video Language:
English
Duration:
33:03

English subtitles

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