-
So, a few years ago I heard
an interesting rumor.
-
Apparently, the head
of a large pet food company
-
would into the annual shareholder's
meeting with can of dog food,
-
and he would eat the can of dog food,
-
and this was his way of convincing them
that if it was good enough for him,
-
it was good enough for their pets.
-
This strategy is now known as dogfooding,
-
and it's a common strategy
in the business world.
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It doesn't mean everyone
goes in and eats dog food,
-
but business people
will use their own products
-
to demonstrate that they feel --
-
that they're confident in them.
-
This is a widespread practice,
-
but I think what's really interesting
is when you find exceptions to this rule.
-
When you find cases of businesses
-
or people in businesses
who don't use their own products.
-
Turns out there's one industry where
this happens in a common way --
-
in a pretty regular way --
-
and that is the screen-based
tech industry.
-
So, in 2010,
-
Steve Jobs,
-
when he was releasing the iPad,
-
described the iPad as a device
that was "extraordinary."
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"The best browsing experience
you've ever had;
-
way better than a laptop,
-
way better than a smartphone ...
-
It's an incredible experience."
-
A couple of months later,
-
he was approached by a journalist
from The New York Times,
-
and they had a long phone call.
-
At the end of the call,
-
the journalist threw in a question
that seemed like a sort of softball.
-
He said to him, "Your kids
must love the iPad."
-
There's an obvious answer to this,
-
but what Jobs said really
staggered the journalist.
-
He was very surpsrised,
-
because he said, "They haven't used it.
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We limit how much technology
our kids use at home."
-
This is a very common thing
in the tech world.
-
In fact there's a school
quite near Silicon Valley
-
called the Waldorf School
of the Peninsula,
-
and they don't introduce screens
until the eighth grade.
-
What's really interesting
about the school
-
is that 75 percent
of the kids who go there
-
have parents who are high-level
Silicon Valley tech execs.
-
So when I heard about this,
-
I thought it was interesting
and surprising,
-
and it pushed me to consider
what screens were doing to me
-
and to my family and the people I loved,
-
and to people at large.
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So, for the last five years,
-
as a professor of business and psychology,
-
I've been studying the effect
of screens on our lives.
-
I want to start by just focusing
on how much time they take from us,
-
and then we can talk about
what that time looks like.
-
What I'm showing you here
is the average 24-hour workday
-
at three different points in history:
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2007 --
-
10 years ago --
-
2015,
-
and then data that I collected
actually only last week.
-
And a lot of things haven't
changed all that much.
-
We sleep roughly seven and a half
to eight hours a day,
-
some people say that's declined slightly,
-
but it hasn't changed much.
-
We work eight and a half
to nine hours a day.
-
We engage in survival activities --
-
these are things like eating
and bathing and looking after kids --
-
about three hours a day.
-
That leaves this white space.
-
That's our personal time.
-
That space is incredibly important to us.
-
That's the space where we do things
that make us individuals.
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That's where hobbies happen,
-
where we have close relationships,
-
where we really think about our lives,
-
where we get creative,
-
where we zoom back
-
and try to work out whether
our lives have been meaningful.
-
We get some of that from work as well,
-
but when people look back on their lives
-
and they wonder what
their lives have been like
-
at the end of their lives,
-
you look at the last things they say --
-
they are talking about those moments
that happen in that white personal space.
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So it's sacred;
-
it's important to us.
-
Now what I'm going to do is show you
-
how much of that space
is taken up by screens across time.
-
In 2007,
-
this much.
-
That was the year that Apple
introduced the first iPhone.
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Eight years later,
-
this much.
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Now, this much.
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That's how much time we spend
of that free time in front of our screens.
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This yellow area,
-
this thin sliver,
-
is where the magic happens.
-
That's where your humanity lives.
-
And right now it's in a very small box.
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So what do we do about this?
-
Well, the first question is,
-
what does that red space look like?
-
Of course screens are miraculous
in a lot of ways.
-
I live in New York,
-
a lot of my family lives in Australia,
-
and I have a one-year-old son.
-
The way I've been able to introduce
them to him is with screens.
-
I couldn't have done that 15
or 20 years ago in quite the same way.
-
So there's a lot of good
that comes from them.
-
One thing you can do is
you can ask yourself
-
what goes on during that time.
-
How enriching are the apps
that we're using?
-
And some are enriching.
-
If you stop people while
they're using them and say,
-
"Tell us how do you feel right now,"
-
they say they feel pretty good
about these apps.
-
Those that focus on relaxation,
exercise, weather, reading,
-
education and health.
-
They spend an average of nine
minutes a day on each of these.
-
These apps make them much less happy.
-
About half the people,
-
when you interrupt them
and say, "How do you feel?"
-
say they don't feel good about using them.
-
What's interesting about these --
-
dating, social networking, gaming,
entertainment, news,
-
web browsing --
-
people spend 27 minutes a day
on each of these.
-
We're spending three times longer
on the apps that don't make us happy.
-
That doesn't seem very wise.
-
One of the reasons we spend so much
time on these apps that make us unhappy
-
is that they rob us of stopping cues.
-
Stopping cues were everywhere
in the 20th century.
-
They were baked into everything we did.
-
A stopping cue is basically a signal
that it's time to move on,
-
to do something new,
-
to do something different.
-
Think about newspapers,
-
eventually you get to the end,
-
you fold the newspaper away,
-
you put it aside.
-
The same with magazines,
-
books, you get to the end of a chapter,
-
prompts you to consider whether
you want to continue.
-
You watched a show on TV,
-
eventually the show would end
-
and then you'd have a week
until the next one came.
-
There were stopping cues everywhere.
-
But the way we consume media today
is such that there are no stopping cues.
-
The newsfeed just rolls on,
-
and everything's bottomless:
-
Twitter, Facebook, Instagram,
-
email, text messaging, the news.
-
And when you do check
all sorts of other sources,
-
you can just keep going
on and on and on.
-
We can get a cue about what to do
from Western Europe,
-
where they seem to have a number
of pretty good ideas in the workplace.
-
Here's one example.
-
This is a Dutch design firm.
-
And what they've done is they've
rigged the desks to the ceiling.
-
At 6pm every day,
-
it doesn't matter who you're
emailing or what you're doing,
-
the desks rise to the ceiling.
-
(Laughter)
-
(Applause)
-
Four days a week the space
turns into a yoga studio.
-
One day a week,
-
into a dance club.
-
It's really up to you which ones
you stick around for.
-
But this is a great stopping rule,
-
because it means at the end of the day,
-
everything stops.
-
There's no way to work.
-
At Daimler,
-
the German car company,
-
they've got another great strategy.
-
When you go on vacation,
-
instead of saying, "This
person's on vacation,
-
they'll get back to you eventually,"
-
they say, "This person's on vacation,
so we've deleted your email."
-
"This person will never see
the email you just sent."
-
(Laughter)
-
"You can email back in a couple of weeks,
-
or you can email someone else."
-
(Laughter)
-
(Applause)
-
You can imagine what that's like.
-
You go on vacation and you're
actually on vacation.
-
The people who work
at this company feel
-
that they actually get a break from work.
-
But of course that doesn't tell us much
-
about what we should do
at home in our own lives,
-
and so I want to make some suggestions.
-
It's easy to say between say 5 and 6pm,
-
I'm going to not use my phone.
-
The problem is 5 and 6pm
looks different on different days.
-
I think a far better strategy is to say
-
I do certain things every day,
-
there are certain occasions
that happen every day,
-
like eating dinner.
-
Sometimes I'll be alone,
-
sometimes with other people,
-
sometimes in a restaurant,
-
sometimes at home,
-
but the rule that I've adopted is
I will never use my phone at the table.
-
It's far away.
-
As a far a way as possible.
-
Because we're really bad
at resisting temptation,
-
but when you have a stopping cue
-
that every time dinner begins,
-
my phone goes far away,
-
you avoid temptation all together.
-
At first it hurts.
-
I had massive FOMO.
-
(Laughter)
-
I struggled.
-
But what happens is you get used to it.
-
You overcome the withdrawl the same
way you would from a drug,
-
and what happens is life
becomes more colorful,
-
richer,
-
more interesting --
-
you have better conversations.
-
You really connect with the people
who are there with you.
-
I think it's a fantastic strategy,
-
and we know it works,
-
because when people do this,
-
and I've tracked a whole lot of people
who have tried this,
-
it expands.
-
They feel so good about it
-
that they start doing it for the first
hour of the day in the morning.
-
They start putting their phones
on airplane mode on the weekend.
-
That way your phone remains a camera,
-
but it's no longer a phone.
-
It's a really powerful idea,
-
and we know people feel much better
about their lives when they do this.
-
So what's the take-home here?
-
Screens are miraculous.
-
I've already said that,
-
and I feel that it's true.
-
But the way we use them is a lot like
driving down a really fast, long road,
-
and you're in a car where the accelerator
is mashed to the floor,
-
it's kind of hard
to reach the brake pedal.
-
You've got a choice.
-
You can either glide by,
-
past the beautiful ocean scenes
and take snaps out the window --
-
and that's the easy thing to do --
-
or you can go out of your way
to move the car to the side of the road,
-
to push that brake pedal,
-
to get out,
-
take off your shoes and socks,
-
take a couple of steps onto the sand,
-
feel what the sand feels like
under your feet,
-
walk to the ocean,
-
and let the ocean lap at your ankles.
-
Your life will be richer
and more meaningful
-
because you breathe in that experience,
-
and because you've
left your phone in the car.
-
Thank you.
-
(Applause)