WEBVTT 00:00:00.928 --> 00:00:03.915 So, a few years ago I heard an interesting rumor. 00:00:04.389 --> 00:00:06.801 Apparently, the head of a large pet food company 00:00:06.801 --> 00:00:10.789 would into the annual shareholder's meeting with can of dog food, 00:00:10.789 --> 00:00:12.829 and he would eat the can of dog food, 00:00:12.829 --> 00:00:16.346 and this was his way of convincing them that if it was good enough for him, 00:00:16.346 --> 00:00:17.965 it was good enough for their pets. 00:00:17.965 --> 00:00:20.639 This strategy is now known as dogfooding, 00:00:20.639 --> 00:00:22.933 and it's a common strategy in the business world. 00:00:22.933 --> 00:00:25.456 It doesn't mean everyone goes in and eats dog food, 00:00:25.456 --> 00:00:27.644 but business people will use their own products 00:00:27.644 --> 00:00:29.204 to demonstrate that they feel -- 00:00:29.204 --> 00:00:30.686 that they're confident in them. 00:00:31.129 --> 00:00:32.875 This is a widespread practice, 00:00:32.875 --> 00:00:36.595 but I think what's really interesting is when you find exceptions to this rule. 00:00:36.595 --> 00:00:38.165 When you find cases of businesses 00:00:38.165 --> 00:00:40.854 or people in businesses who don't use their own products. 00:00:40.854 --> 00:00:44.082 Turns out there's one industry where this happens in a common way -- 00:00:44.082 --> 00:00:45.345 in a pretty regular way -- 00:00:45.345 --> 00:00:47.540 and that is the screen-based tech industry. NOTE Paragraph 00:00:48.377 --> 00:00:50.289 So, in 2010, 00:00:50.289 --> 00:00:51.351 Steve Jobs, 00:00:51.359 --> 00:00:52.892 when he was releasing the iPad, 00:00:52.892 --> 00:00:56.647 described the iPad as a device that was "extraordinary." 00:00:56.647 --> 00:00:59.061 "The best browsing experience you've ever had; 00:00:59.061 --> 00:01:00.278 way better than a laptop, 00:01:00.278 --> 00:01:01.820 way better than a smartphone ... 00:01:01.820 --> 00:01:03.299 It's an incredible experience." 00:01:03.299 --> 00:01:04.523 A couple of months later, 00:01:04.523 --> 00:01:07.238 he was approached by a journalist from The New York Times, 00:01:07.238 --> 00:01:08.761 and they had a long phone call. 00:01:08.761 --> 00:01:09.866 At the end of the call, 00:01:09.866 --> 00:01:13.209 the journalist threw in a question that seemed like a sort of softball. 00:01:13.209 --> 00:01:16.523 He said to him, "Your kids must love the iPad." 00:01:16.803 --> 00:01:18.456 There's an obvious answer to this, 00:01:18.456 --> 00:01:21.099 but what Jobs said really staggered the journalist. 00:01:21.099 --> 00:01:22.503 He was very surpsrised, 00:01:22.503 --> 00:01:25.101 because he said, "They haven't used it. 00:01:25.101 --> 00:01:27.767 We limit how much technology our kids use at home." NOTE Paragraph 00:01:28.046 --> 00:01:31.678 This is a very common thing in the tech world. 00:01:32.081 --> 00:01:34.421 In fact there's a school quite near Silicon Valley 00:01:34.421 --> 00:01:36.693 called the Waldorf School of the Peninsula, 00:01:36.693 --> 00:01:39.683 and they don't introduce screens until the eighth grade. 00:01:39.880 --> 00:01:41.872 What's really interesting about the school 00:01:41.872 --> 00:01:43.895 is that 75 percent of the kids who go there 00:01:43.895 --> 00:01:47.028 have parents who are high-level Silicon Valley tech execs. 00:01:47.342 --> 00:01:48.740 So when I heard about this, 00:01:48.740 --> 00:01:50.963 I thought it was interesting and surprising, 00:01:50.963 --> 00:01:53.937 and it pushed me to consider what screens were doing to me 00:01:53.937 --> 00:01:55.864 and to my family and the people I loved, 00:01:55.864 --> 00:01:57.331 and to people at large. NOTE Paragraph 00:01:57.331 --> 00:01:59.276 So, for the last five years, 00:01:59.276 --> 00:02:01.332 as a professor of business and psychology, 00:02:01.332 --> 00:02:04.129 I've been studying the effect of screens on our lives. 00:02:05.517 --> 00:02:09.258 I want to start by just focusing on how much time they take from us, 00:02:09.258 --> 00:02:11.737 and then we can talk about what that time looks like. 00:02:11.737 --> 00:02:14.368 What I'm showing you here is the average 24-hour workday 00:02:14.368 --> 00:02:16.764 at three different points in history: 00:02:16.764 --> 00:02:17.759 2007 -- 00:02:17.759 --> 00:02:18.759 10 years ago -- 00:02:18.759 --> 00:02:20.342 2015, 00:02:20.342 --> 00:02:23.265 and then data that I collected actually only last week. 00:02:23.265 --> 00:02:26.099 And a lot of things haven't changed all that much. 00:02:26.863 --> 00:02:30.119 We sleep roughly seven and a half to eight hours a day, 00:02:30.119 --> 00:02:32.069 some people say that's declined slightly, 00:02:32.069 --> 00:02:33.573 but it hasn't changed much. 00:02:33.573 --> 00:02:36.922 We work eight and a half to nine hours a day. 00:02:36.922 --> 00:02:38.638 We engage in survival activities -- 00:02:38.638 --> 00:02:41.788 these are things like eating and bathing and looking after kids -- 00:02:41.788 --> 00:02:42.942 about three hours a day. 00:02:42.942 --> 00:02:44.620 That leaves this white space. 00:02:44.620 --> 00:02:46.186 That's our personal time. 00:02:46.186 --> 00:02:48.913 That space is incredibly important to us. 00:02:49.294 --> 00:02:52.192 That's the space where we do things that make us individuals. 00:02:52.192 --> 00:02:53.560 That's where hobbies happen, 00:02:53.560 --> 00:02:55.317 where we have close relationships, 00:02:55.317 --> 00:02:57.201 where we really think about our lives, 00:02:57.201 --> 00:02:58.290 where we get creative, 00:02:58.290 --> 00:02:59.290 where we zoom back 00:02:59.290 --> 00:03:02.051 and try to work out whether our lives have been meaningful. 00:03:02.051 --> 00:03:03.859 We get some of that from work as well, 00:03:03.859 --> 00:03:05.776 but when people look back on their lives 00:03:05.776 --> 00:03:07.976 and they wonder what their lives have been like 00:03:07.976 --> 00:03:09.216 at the end of their lives, 00:03:09.216 --> 00:03:11.073 you look at the last things they say -- 00:03:11.073 --> 00:03:14.732 they are talking about those moments that happen in that white personal space. 00:03:14.732 --> 00:03:15.729 So it's sacred; 00:03:15.729 --> 00:03:16.911 it's important to us. NOTE Paragraph 00:03:16.911 --> 00:03:18.666 Now what I'm going to do is show you 00:03:18.666 --> 00:03:22.060 how much of that space is taken up by screens across time. 00:03:22.060 --> 00:03:23.380 In 2007, 00:03:23.380 --> 00:03:24.395 this much. 00:03:24.395 --> 00:03:27.594 That was the year that Apple introduced the first iPhone. 00:03:27.594 --> 00:03:29.523 Eight years later, 00:03:29.523 --> 00:03:30.972 this much. 00:03:31.318 --> 00:03:33.346 Now, this much. 00:03:33.346 --> 00:03:36.787 That's how much time we spend of that free time in front of our screens. 00:03:36.787 --> 00:03:37.796 This yellow area, 00:03:37.796 --> 00:03:38.796 this thin sliver, 00:03:38.796 --> 00:03:40.095 is where the magic happens. 00:03:40.095 --> 00:03:41.711 That's where your humanity lives. 00:03:41.711 --> 00:03:44.105 And right now it's in a very small box. NOTE Paragraph 00:03:44.362 --> 00:03:46.105 So what do we do about this? 00:03:46.105 --> 00:03:47.478 Well, the first question is, 00:03:47.478 --> 00:03:49.477 what does that red space look like? 00:03:49.477 --> 00:03:52.817 Of course screens are miraculous in a lot of ways. 00:03:52.817 --> 00:03:53.820 I live in New York, 00:03:53.820 --> 00:03:56.159 a lot of my family lives in Australia, 00:03:56.159 --> 00:03:57.594 and I have a one-year-old son. 00:03:57.594 --> 00:04:01.533 The way I've been able to introduce them to him is with screens. 00:04:01.533 --> 00:04:04.714 I couldn't have done that 15 or 20 years ago in quite the same way. 00:04:04.714 --> 00:04:06.910 So there's a lot of good that comes from them. NOTE Paragraph 00:04:06.910 --> 00:04:09.057 One thing you can do is you can ask yourself 00:04:09.057 --> 00:04:11.005 what goes on during that time. 00:04:11.005 --> 00:04:13.355 How enriching are the apps that we're using? 00:04:13.355 --> 00:04:14.630 And some are enriching. 00:04:14.630 --> 00:04:17.096 If you stop people while they're using them and say, 00:04:17.096 --> 00:04:18.836 "Tell us how do you feel right now," 00:04:18.836 --> 00:04:21.129 they say they feel pretty good about these apps. 00:04:21.129 --> 00:04:24.638 Those that focus on relaxation, exercise, weather, reading, 00:04:24.638 --> 00:04:26.204 education and health. 00:04:26.204 --> 00:04:29.076 They spend an average of nine minutes a day on each of these. 00:04:29.387 --> 00:04:32.251 These apps make them much less happy. 00:04:32.251 --> 00:04:33.614 About half the people, 00:04:33.614 --> 00:04:36.020 when you interrupt them and say, "How do you feel?" 00:04:36.020 --> 00:04:38.064 say they don't feel good about using them. 00:04:38.064 --> 00:04:39.661 What's interesting about these -- 00:04:39.661 --> 00:04:42.666 dating, social networking, gaming, entertainment, news, 00:04:42.666 --> 00:04:44.257 web browsing -- 00:04:44.257 --> 00:04:46.886 people spend 27 minutes a day on each of these. 00:04:46.886 --> 00:04:50.374 We're spending three times longer on the apps that don't make us happy. 00:04:50.374 --> 00:04:52.360 That doesn't seem very wise. NOTE Paragraph 00:04:52.966 --> 00:04:56.491 One of the reasons we spend so much time on these apps that make us unhappy 00:04:56.491 --> 00:04:58.385 is that they rob us of stopping cues. 00:04:58.385 --> 00:05:00.740 Stopping cues were everywhere in the 20th century. 00:05:00.740 --> 00:05:02.630 They were baked into everything we did. 00:05:02.630 --> 00:05:06.069 A stopping cue is basically a signal that it's time to move on, 00:05:06.069 --> 00:05:07.072 to do something new, 00:05:07.072 --> 00:05:08.607 to do something different. 00:05:09.600 --> 00:05:10.696 Think about newspapers, 00:05:10.696 --> 00:05:12.151 eventually you get to the end, 00:05:12.151 --> 00:05:13.482 you fold the newspaper away, 00:05:13.482 --> 00:05:14.481 you put it aside. 00:05:14.481 --> 00:05:15.641 The same with magazines, 00:05:15.641 --> 00:05:17.497 books, you get to the end of a chapter, 00:05:17.497 --> 00:05:20.040 prompts you to consider whether you want to continue. 00:05:20.560 --> 00:05:22.132 You watched a show on TV, 00:05:22.132 --> 00:05:23.532 eventually the show would end 00:05:23.532 --> 00:05:25.965 and then you'd have a week until the next one came. 00:05:25.965 --> 00:05:27.709 There were stopping cues everywhere. 00:05:27.709 --> 00:05:31.326 But the way we consume media today is such that there are no stopping cues. 00:05:31.923 --> 00:05:33.547 The newsfeed just rolls on, 00:05:33.547 --> 00:05:34.953 and everything's bottomless: 00:05:34.953 --> 00:05:37.438 Twitter, Facebook, Instagram, 00:05:37.438 --> 00:05:40.603 email, text messaging, the news. 00:05:40.603 --> 00:05:43.533 And when you do check all sorts of other sources, 00:05:43.533 --> 00:05:45.873 you can just keep going on and on and on. NOTE Paragraph 00:05:46.573 --> 00:05:50.297 We can get a cue about what to do from Western Europe, 00:05:50.297 --> 00:05:53.627 where they seem to have a number of pretty good ideas in the workplace. 00:05:53.627 --> 00:05:54.634 Here's one example. 00:05:54.634 --> 00:05:56.239 This is a Dutch design firm. 00:05:56.239 --> 00:05:59.351 And what they've done is they've rigged the desks to the ceiling. 00:05:59.520 --> 00:06:00.714 At 6pm every day, 00:06:00.714 --> 00:06:03.474 it doesn't matter who you're emailing or what you're doing, 00:06:03.474 --> 00:06:04.917 the desks rise to the ceiling. NOTE Paragraph 00:06:04.917 --> 00:06:06.085 (Laughter) NOTE Paragraph 00:06:06.085 --> 00:06:07.334 (Applause) NOTE Paragraph 00:06:07.656 --> 00:06:11.424 Four days a week the space turns into a yoga studio. 00:06:11.626 --> 00:06:12.630 One day a week, 00:06:12.630 --> 00:06:13.630 into a dance club. 00:06:13.630 --> 00:06:16.182 It's really up to you which ones you stick around for. 00:06:16.182 --> 00:06:17.812 But this is a great stopping rule, 00:06:17.812 --> 00:06:19.676 because it means at the end of the day, 00:06:19.676 --> 00:06:20.680 everything stops. 00:06:20.680 --> 00:06:21.790 There's no way to work. 00:06:21.790 --> 00:06:22.785 At Daimler, 00:06:22.785 --> 00:06:23.901 the German car company, 00:06:23.901 --> 00:06:25.566 they've got another great strategy. 00:06:25.566 --> 00:06:26.718 When you go on vacation, 00:06:26.718 --> 00:06:28.857 instead of saying, "This person's on vacation, 00:06:28.857 --> 00:06:30.631 they'll get back to you eventually," 00:06:30.631 --> 00:06:33.876 they say, "This person's on vacation, so we've deleted your email." 00:06:33.876 --> 00:06:36.795 "This person will never see the email you just sent." NOTE Paragraph 00:06:36.795 --> 00:06:37.804 (Laughter) NOTE Paragraph 00:06:37.804 --> 00:06:40.309 "You can email back in a couple of weeks, 00:06:40.309 --> 00:06:42.049 or you can email someone else." NOTE Paragraph 00:06:42.049 --> 00:06:43.100 (Laughter) NOTE Paragraph 00:06:43.100 --> 00:06:45.099 (Applause) NOTE Paragraph 00:06:48.946 --> 00:06:50.544 You can imagine what that's like. 00:06:50.544 --> 00:06:52.955 You go on vacation and you're actually on vacation. 00:06:52.955 --> 00:06:54.883 The people who work at this company feel 00:06:54.883 --> 00:06:57.109 that they actually get a break from work. NOTE Paragraph 00:06:57.545 --> 00:06:59.440 But of course that doesn't tell us much 00:06:59.440 --> 00:07:01.738 about what we should do at home in our own lives, 00:07:01.738 --> 00:07:03.622 and so I want to make some suggestions. 00:07:03.622 --> 00:07:06.831 It's easy to say between say 5 and 6pm, 00:07:06.831 --> 00:07:08.286 I'm going to not use my phone. 00:07:08.286 --> 00:07:11.554 The problem is 5 and 6pm looks different on different days. 00:07:11.554 --> 00:07:13.653 I think a far better strategy is to say 00:07:13.653 --> 00:07:15.105 I do certain things every day, 00:07:15.105 --> 00:07:17.450 there are certain occasions that happen every day, 00:07:17.450 --> 00:07:18.791 like eating dinner. 00:07:18.791 --> 00:07:20.186 Sometimes I'll be alone, 00:07:20.186 --> 00:07:21.662 sometimes with other people, 00:07:21.662 --> 00:07:22.964 sometimes in a restaurant, 00:07:22.964 --> 00:07:24.174 sometimes at home, 00:07:24.175 --> 00:07:27.736 but the rule that I've adopted is I will never use my phone at the table. 00:07:28.187 --> 00:07:29.395 It's far away. 00:07:29.724 --> 00:07:31.284 As a far a way as possible. 00:07:31.284 --> 00:07:33.574 Because we're really bad at resisting temptation, 00:07:33.574 --> 00:07:35.107 but when you have a stopping cue 00:07:35.107 --> 00:07:36.567 that every time dinner begins, 00:07:36.567 --> 00:07:37.662 my phone goes far away, 00:07:37.662 --> 00:07:39.511 you avoid temptation all together. NOTE Paragraph 00:07:39.511 --> 00:07:41.155 At first it hurts. 00:07:41.155 --> 00:07:43.045 I had massive FOMO. NOTE Paragraph 00:07:43.045 --> 00:07:44.051 (Laughter) NOTE Paragraph 00:07:44.051 --> 00:07:45.190 I struggled. 00:07:45.422 --> 00:07:47.323 But what happens is you get used to it. 00:07:47.323 --> 00:07:50.445 You overcome the withdrawl the same way you would from a drug, 00:07:50.445 --> 00:07:52.657 and what happens is life becomes more colorful, 00:07:52.657 --> 00:07:53.664 richer, 00:07:53.664 --> 00:07:54.662 more interesting -- 00:07:54.662 --> 00:07:56.207 you have better conversations. 00:07:56.207 --> 00:07:58.998 You really connect with the people who are there with you. 00:07:59.174 --> 00:08:00.815 I think it's a fantastic strategy, 00:08:00.815 --> 00:08:01.816 and we know it works, 00:08:01.816 --> 00:08:03.151 because when people do this, 00:08:03.151 --> 00:08:05.926 and I've tracked a whole lot of people who have tried this, 00:08:05.926 --> 00:08:06.928 it expands. 00:08:06.928 --> 00:08:08.192 They feel so good about it 00:08:08.192 --> 00:08:11.496 that they start doing it for the first hour of the day in the morning. 00:08:11.496 --> 00:08:14.496 They start putting their phones on airplane mode on the weekend. 00:08:14.799 --> 00:08:16.847 That way your phone remains a camera, 00:08:16.847 --> 00:08:18.430 but it's no longer a phone. 00:08:18.566 --> 00:08:19.898 It's a really powerful idea, 00:08:19.898 --> 00:08:23.310 and we know people feel much better about their lives when they do this. NOTE Paragraph 00:08:23.973 --> 00:08:25.539 So what's the take-home here? 00:08:25.539 --> 00:08:26.854 Screens are miraculous. 00:08:26.854 --> 00:08:27.952 I've already said that, 00:08:27.952 --> 00:08:29.327 and I feel that it's true. 00:08:29.327 --> 00:08:34.071 But the way we use them is a lot like driving down a really fast, long road, 00:08:34.071 --> 00:08:37.170 and you're in a car where the accelerator is mashed to the floor, 00:08:37.170 --> 00:08:39.198 it's kind of hard to reach the brake pedal. 00:08:39.198 --> 00:08:40.973 You've got a choice. 00:08:41.574 --> 00:08:44.105 You can either glide by, 00:08:44.105 --> 00:08:47.426 past the beautiful ocean scenes and take snaps out the window -- 00:08:47.426 --> 00:08:49.071 and that's the easy thing to do -- 00:08:49.071 --> 00:08:52.600 or you can go out of your way to move the car to the side of the road, 00:08:52.600 --> 00:08:54.167 to push that brake pedal, 00:08:54.167 --> 00:08:55.284 to get out, 00:08:55.284 --> 00:08:57.259 take off your shoes and socks, 00:08:57.259 --> 00:08:59.453 take a couple of steps onto the sand, 00:08:59.453 --> 00:09:01.716 feel what the sand feels like under your feet, 00:09:01.716 --> 00:09:02.734 walk to the ocean, 00:09:02.734 --> 00:09:04.991 and let the ocean lap at your ankles. 00:09:05.279 --> 00:09:08.046 Your life will be richer and more meaningful 00:09:08.046 --> 00:09:10.505 because you breathe in that experience, 00:09:10.505 --> 00:09:12.861 and because you've left your phone in the car. NOTE Paragraph 00:09:12.861 --> 00:09:13.967 Thank you. NOTE Paragraph 00:09:13.967 --> 00:09:15.510 (Applause)