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Recover your email messages

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    Recover your email messages
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    Are messages missing that you believe should be in your Yahoo Mail?
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    Is it possible that they are in a different folder?
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    If you know the sender’s name or when the email arrived...
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    ...try sorting the folder to make the message easier to find
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    Try searching for anything you can remember about the message
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    Make sure a filter isn’t sending messages to the wrong folder by mistake
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    If messages are still missing, we can try to restore them
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    but with no guarantee that we can recover specific emails
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    We will reset your mailbox back to the last time you saw the missing messages
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    We can try to restore emails lost within the last 7 days
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    We can’t restore email older than 7 days
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    Let’s say you last saw the messages 3 days ago
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    Messages from 3 to 7 days ago might be restored
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    Messages more recent than 3 days will be permanently deleted
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    Back up any of these messages you want to keep before you ask us to restore your email!
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    Back up emails by forwarding them to another email address
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    Save Yahoo Messenger conversations by copying them to text files
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    Are your important recent messages backed up?
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    Then you’re ready to submit your mail restore request
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    Click the gear icon
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    Select Help
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    Enter SLN2552 in the search box, exactly as shown
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    Click Search Help
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    First read this help page completely
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    Then click the Restore Request link or button
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    Select the option that best describes your situation
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    Select the number of hours or days that have passed since you last saw the missing messages
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    Remember—any messages you’ve received since this point in time will be deleted!
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    Enter the security code
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    Submit your request
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    We have your request!
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    You should see your mailbox restored in about 24 hours
Title:
Recover your email messages
Description:

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Video Language:
English, British
Team:
Yahoo Help Videos
Duration:
02:09

English subtitles

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