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How to Find Your Target Market Customer

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    When I ask someone who their targeted customer is,
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    I almost always get the same answer. Well, our customer could be
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    anybody.
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    We sell insurance, so anybody that needs insurance.
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    We're a financial planner, so anybody who eventually thinks they need to retire.
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    I want you to think about it in this way.
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    Have you ever been to McDonald's?
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    If you think about McDonald's 25 billion dollar company,
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    they have a targeted customer base. Who do you think it is?
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    It's kids.
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    That's why they have the Happy Meal, PlayPlace,
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    and that creepy clown. You'll float too!
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    You don't see their advertising during the 24
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    hour news cycler in the Wall Street Journal.
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    You'll see it most of the time on kids' shows. So,
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    when you're trying to figure out who your targeted customer is
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    and you try to cast the widest net possible, you'll usually catch the fewest fish.
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    Look at who
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    your best potential customer is. Look at your top 10 clients.
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    Are they more male or female? Are they more white collar or blue collar?
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    Where are they located? What do they do for a living?
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    What is their decision criteria based on? And
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    start to really focus in on who that customer is, serve them well,
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    because it's better to have a narrow niche with a lot
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    of clients that have a wide niche and no clients.
Title:
How to Find Your Target Market Customer
Description:

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Video Language:
English
Team:
BYU Continuing Education
Project:
BMRKT-041 (BYUO)
Duration:
01:28

English subtitles

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