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When I ask someone who their targeted customer is,
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I almost always get the same answer. Well, our customer could be
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anybody.
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We sell insurance, so anybody that needs insurance.
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We're a financial planner, so anybody who eventually thinks they need to retire.
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I want you to think about it in this way.
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Have you ever been to McDonald's?
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If you think about McDonald's 25 billion dollar company,
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they have a targeted customer base. Who do you think it is?
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It's kids.
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That's why they have the Happy Meal, PlayPlace,
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and that creepy clown. You'll float too!
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You don't see their advertising during the 24
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hour news cycler in the Wall Street Journal.
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You'll see it most of the time on kids' shows. So,
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when you're trying to figure out who your targeted customer is
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and you try to cast the widest net possible, you'll usually catch the fewest fish.
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Look at who
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your best potential customer is. Look at your top 10 clients.
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Are they more male or female? Are they more white collar or blue collar?
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Where are they located? What do they do for a living?
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What is their decision criteria based on? And
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start to really focus in on who that customer is, serve them well,
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because it's better to have a narrow niche with a lot
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of clients that have a wide niche and no clients.