FISH! Philosophy Summary ( Rapid Refresher Series)

www.rapid-results.com - 1 minute video on the basics of the FiSH! Philosophy as used in many corporates today. Based on the Pike Place fish market in Seattle and John Christensen's work, the FiSH! Philosophy is a great way to improve staff morale and customer satisfaction. Here we discuss the 4 basic components.

Welcome to another rapid results rapid refresher: This topic Fish! Philosophy.

Thanks to Seattle's Pike Place fish market and a man names John Christensen we can adopt a positive

work place culture called the Fish! Philosophy.

The basics of this philophsy is that each member of staff are privy to an exceptional work place

by doing four things: Choosing your attitude, each person including you can choose

your attitude for the day regardless of the conditions around you.

Chose to be positive. Be present both mentally and physically.

Don't just turn up for work but mentally focus on the task and those around you.

Have fun: (Laughing) What ever your work entails find ways to make it fun.

You send a lot of time there so it helps to enjoy it.

Don't just do shared lunches but actually fun things doing your job.

Make their day: Look for ways to help your team members, staff and customers

be given a wonderful experience.

Do what you can to really make their day.

So remember these four points to create a more positive and fun culture in your work place.

and you will see your customer's satisfaction and your own satisfaction levels take off!