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I've spent nearly two decades
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observing what makes people
luckier than others
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and trying to help people
increase their luck.
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You see, I teach entrepreneurship,
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and we all know
that most new ventures fail,
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and innovators and entrepreneurs
need all the luck they can get.
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So what is luck?
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Luck is defined as success or failure
apparently caused by chance.
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Apparently.
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That's the operative word.
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It looks like it's chance
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because we rarely see all the levers
that come into play to make people lucky.
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But I've realized, by watching so long,
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that luck is rarely a lightning strike,
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isolated and dramatic.
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It's much more like the wind,
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blowing constantly.
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Sometimes it's calm,
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and sometimes it blows in gusts,
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and sometimes it comes from directions
that you didn't even imagine.
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So how do you catch the winds of luck?
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It's easy, but it's not obvious.
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So I'm going to share
three things with you
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that you can do to build a sail
to capture the winds of luck.
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The first thing you want to do
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is to change your relationship
with yourself.
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Be willing to take small risks
that get you out of your comfort zone.
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Now, when we're children,
we do this all the time.
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We have to do this if we're going
to learn how to walk or talk
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or ride a bike
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or even quantum mechanics. Right?
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We need to go from someone one week
who doesn't ride a bike
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to, next week, someone who does.
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And this requires us to get
out of our comfort zone
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and take some risks.
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The problem is, as we get older,
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we rarely do this.
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We sort of lock down
the sense of who we are
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and don't stretch anymore.
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Now, with my students,
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I spend a lot of time
giving them encouragement
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to get out of their comfort zone
and take some risks.
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How do I do this?
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Well, I start out by having them
fill out a risk-o-meter.
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Now, it's basically a fun thing
we developed in our class
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where they map out what risks
they're willing to take.
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And it becomes clear very quickly to them
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that risk-taking is not binary.
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There are intellectual risks
and physical risks and financial risks
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and emotional risks and social risks
and ethical risks and political risks.
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And once they do this, they compare
their risk profiles with others
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and they quickly realize
that they're all really different.
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I then encourage them to stretch,
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to take some risks that get them
out of their comfort zone.
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For example, I might ask them
to do an intellectual risk
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and try to tackle a problem
they haven't tried before;
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or a social risk, talking to someone
sitting next to them on the train;
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or an emotional risk,
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maybe telling someone
they really care about how they feel.
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I do this myself all the time.
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About a dozen years ago,
I was on an airplane,
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early, early morning flight
on my way to Ecuador,
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and normally, I would just
put on my headphones
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and go to sleep, wake up, do some work,
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but I decided to take a little risk,
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and I started a conversation
with the man sitting next to me.
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I introduced myself,
and I learned that he was a publisher.
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Interesting.
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We ended up having
a fascinating conversation.
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I learned all about the future
of the publishing industry.
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So about three quarters
of the way through the flight,
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I decided to take another risk,
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and I opened up my laptop
and I shared with him a book proposal
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I put together for something
I was doing in my class.
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And he was very polite, he read it,
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and he said, "You know what, Tina,
this isn't right for us,
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but thank you so much for sharing."
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It's OK. That risk didn't work out.
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I shut my laptop.
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At the end of the flight,
we exchanged contact information.
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A couple of months later,
I reached out to him,
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and I said, "Mark, would you
like to come to my class?
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I'm doing a project
on reinventing the book,
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the future of publishing."
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And he said, "Great. I'd love to come."
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So he came to my class.
We had a great experience.
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A few months later, I wrote to him again.
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This time, I sent him
a bunch of video clips
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from another project my students had done.
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He was so intrigued
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by one of the projects
the students had done,
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he thought there might be a book in it,
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and he wanted to meet those students.
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I have to tell you,
I was a little bit hurt.
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(Laughter)
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I mean, he wanted to do a book
with my students and not with me,
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but OK, it's all right.
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So I invited him to come down,
and he and his colleagues came to Stanford
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and met with the students,
and afterwards, we had lunch together.
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And one of his editors said to me,
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"Hey, have you ever
considered writing a book?"
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I said, "Funny you should ask."
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And I pulled out the exact same proposal
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that I had showed his boss a year earlier.
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Within two weeks, I had a contract,
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and within two years, the book had sold
over a million copies around the world.
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(Applause)
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Now, you might say,
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"Oh, you're so lucky."
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But of course I was lucky,
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but that luck resulted
from a series of small risks I took,
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starting with saying hello,
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and anyone can do this,
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no matter where you are in your life,
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no matter where you are in the world --
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even if you think
you're the most unlucky person,
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you can do this by taking little risks
that get you out of your comfort zone.
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You start building a sail to capture luck.
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The second thing you want to do
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is to change your relationship
with other people.
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You need to understand that everyone
who helps you on your journey
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is playing a huge role
in getting you to your goals,
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and if you don't show appreciation,
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not only are you not closing the loop,
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but you're missing an opportunity.
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When someone does something for you,
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they're taking that time
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that they could be spending
on themselves or someone else,
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and you need to acknowledge
what they're doing.
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Now, I run three fellowship
programs at Stanford,
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and they are very competitive to get into,
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and when I send out the letters
to those students who don't get in,
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I always know there are going to be
people who are disappointed.
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Some of the people who are disappointed
send me notes, complaining.
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Some of them send notes
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saying what could I do to make myself
more successful next time around?
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And every once in a while,
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someone sends me a note
thanking me for the opportunity.
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This happened about seven years ago.
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A young man named Brian
sent me a beautiful note saying,
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"I know I've been rejected
from this program twice,
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but I want to thank you
for the opportunity.
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I learned so much
through the process of applying."
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I was so taken by
the graciousness of his message
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that I invited him to come and meet me,
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and we spent some time chatting
and cooked up an idea
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for an independent study project together.
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He was on the football team at Stanford,
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and he decided to do a project
on looking at leadership in that context.
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We got to know each other
incredibly well through that quarter,
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and he took the project
that he started working on
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in the independent study
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and turned it, ultimately,
into a company called Play for Tomorrow,
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where he teaches kids
from disadvantaged backgrounds
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how to, essentially,
craft the lives they dream to live.
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Now, the important thing about this story
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is that we both ended up catching
the winds of luck
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as a result of his thank-you note,
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but it was the winds
that we didn't expect in the first place.
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Over the course
of the last couple of years,
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I've come up with
some tactics for my own life
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to help me really foster appreciation.
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My favorite is that at the end
of every single day,
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I look at my calendar
and I review all the people I met with,
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and I send thank-you notes
to every single person.
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It only takes a few minutes,
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but at the end of every day,
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I feel incredibly grateful
and appreciative,
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and I promise you
it has increased my luck.
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So first, you need to take some risks
and get out of your comfort zone.
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Second, you need to show appreciation.
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And third, you want to change
your relationship with ideas.
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Most people look at new ideas
that come there way and they judge them.
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"That's a great idea"
or "That's a terrible idea."
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But it's actually much more nuanced.
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Ideas are neither good or bad,
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and in fact, the seeds of terrible ideas
are often something truly remarkable.
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One of my favorite exercises
in my classes on creativity
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is to help students foster an attitude
of looking at terrible ideas
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through the lens of possibilities.
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So I give them a challenge:
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to create an idea
for a brand new restaurant.
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They have to come up
with the best ideas for a new restaurant
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and the worst ideas for a new restaurant.
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So the best ideas are things like
a restaurant on a mountaintop
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with a beautiful sunset,
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or a restaurant on a boat
with a gorgeous view.
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And the terrible ideas are things like
a restaurant in a garbage dump,
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or a restaurant with terrible service
that's really dirty,
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or a restaurant that serves
cockroach sushi.
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(Laughter)
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So they hand all the ideas to me,
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I read the great ideas out loud,
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and then I rip them up
and throw them away.
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I then take the horrible ideas
and redistribute them.
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Each team now has an idea
that another team thought was horrible,
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and their challenge is to turn it
into something brilliant.
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Here's what happens.
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Within about 10 seconds, someone says,
"This is a fabulous idea."
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And they have about three minutes
before they pitch the idea to the class.
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So the restaurant in the garbage dump?
What does that turn into?
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Well, they collect all the extra food
from Michelin star restaurants
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that was going to get thrown out,
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and they have another restaurant
at a much lower price,
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with all the leftovers.
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Pretty cool?
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Or the restaurant that's dirty
with terrible service?
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Well, that turns into a restaurant
that's a training ground
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for future restauranteurs to figure out
how to avoid all the pitfalls.
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And the restaurant with cockroach sushi?
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It turns into a sushi bar
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with all sorts of really interesting
and exotic ingredients.
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If you look around at the companies,
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the ventures that are
really innovative around you,
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the ones that we now take for granted
that have changed our life,
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well, you know what?
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They all started out as crazy ideas.
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They started ideas
that when they pitched to other people,
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most people said, "That's crazy,
it will never work."
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So, yes, sometimes people
were born into terrible circumstances,
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and sometimes, luck is a lightning bolt
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that hits us with something wonderful
or something terrible.
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But the winds of luck are always there,
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and if you're willing to take some risks,
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if you're willing to really go out
and show appreciation
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and willing to really look at ideas,
even if they're crazy,
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through the lens of possibilities,
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you can build a bigger and bigger sail
to catch the winds of luck.
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Thank you.
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(Applause)