How to Use Team Collaboration with Hootsuite Mobile

Learn how Hootsuite Mobile can help you collaborate with your team on the go and protect your brand with in-app Hootsuite Assignments functionality.

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Hootsuite is the world's leading social media management platform with over 12 million users including 800+ of the world's Fortune 1000 companies.

Social media professionals
often need to collaborate

with their team while on the go

to address issues quickly and accurately,

and stay on top of important opportunities

to engage with their audience.

With Hootsuite, you can share
engagement streams with teams,

which allows everyone to monitor
the same social feed

and see which messages
have been responded to,

and by whom.

In Hootsuite Mobile,

these shared streams
are indicated by a "people" icon.

To assign an incoming social message

to the team, or team member,
best suited to address it,

simply tap the "More" button
on the message,

followed by "Assign To."

Here, you can select the team
and the person you'd like to respond.

If you need to provide
instruction or context,

use the space to include a note

and then hit "Assign."

For example, say you're
running a booth at a conference,

when a question from
a potential customer comes through;

you can easily assign it to a team member

so they can provide a timely response
while you're busy.

As in the dashboard,

colored frames indicate

if the message
has been assigned or resolved.

Assignments made from your dashboard

will be visible on mobile, and vice-versa.

So you can always have a clear picture

of which messages have been taken care of.

Hootsuite Mobile also lets you

take the security
of message approval functionality

with you on the go.

Messages composed by your team

that are awaiting approval
will appear in the publisher.

If you have approval privileges,

you can approve, edit,
or delete a drafted message

right from the app.

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Hootsuite is the most widely used platform

for managing social media,

loved by over 10 million people
around the globe,

and trusted by more than 80%

of the world's Fortune 1,000 companies.

Find the Hootsuite plan
that's right for your business.