The Attention Economy - How They Addict Us
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0:08 - 0:11Hmmm. That's not a bad photo. Laura posted
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0:11 - 0:13a new video from John Oliver.
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0:13 - 0:15Look at all these other videos. A new follower
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0:15 - 0:17on Twitter. A few hot takes from the
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0:17 - 0:19debate last night. This guy has a Wikipedia page.
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0:19 - 0:20Oh!
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0:20 - 0:22He grew up near New York! I grew up near New York.
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0:22 - 0:24Let's catch up on Instagram. A text from mom.
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0:24 - 0:27A text from dad. Hey dad, watch this kid shoot a
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0:27 - 0:34firework at his dad. Send! ... Holy shit it's
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0:34 - 0:37been 40 minutes! Every time I look up
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0:37 - 0:39after being stuck in my phone like this
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0:39 - 0:41I know it's going to happen again, and
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0:41 - 0:43most of the time I don't feel great about it.
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0:43 - 0:45This is what it's like being a part of
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0:45 - 0:55the attention economy. [Music]
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0:55 - 0:59In his famous 1997 Wired article,
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0:59 - 1:02"Attention Shoppers," theoretical physicist
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1:02 - 1:03Michael Goldhaber states that the
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1:03 - 1:05economics of industrialized nations,
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1:05 - 1:07especially that of the United States,
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1:07 - 1:09have dramatically shifted. An increasing
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1:09 - 1:11number of workers are no longer involved
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1:11 - 1:12directly in the production
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1:12 - 1:14transportation and distribution of
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1:14 - 1:16material goods, and instead earn their
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1:16 - 1:17living managing or dealing with
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1:17 - 1:20information in some form. Most call this
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1:20 - 1:22an information economy, but he rejects
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1:22 - 1:25that label by definition economics is
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1:25 - 1:27the study of how a society uses its
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1:27 - 1:29scarce resources, and with the internet
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1:29 - 1:31our scarcity is definitely not
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1:31 - 1:33information any piece of information you
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1:33 - 1:35want; what products should you buy, what
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1:35 - 1:36restaurants should you go to, who's this guy,
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1:36 - 1:38guy, all that is literally seconds away.
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1:38 - 1:41So what does Goldhaber think flows
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1:41 - 1:43through cyberspace and is scarce and
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1:43 - 1:45desirable? As he explains, no one would
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1:45 - 1:47put anything on the internet without the
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1:47 - 1:49hope of obtaining some. It's called
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1:49 - 1:52attention, and the economy of attention,
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1:52 - 1:55not information, is the natural economy
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1:55 - 1:57of cyberspace. And he's right! Information
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1:57 - 2:00consumes our attention, making it a
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2:00 - 2:02scarce resource. We only have so many
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2:02 - 2:04hours that we can glue ourselves to
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2:04 - 2:06technology, and the infinity of
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2:06 - 2:09information it presents. We live in this
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2:09 - 2:11attention economy, where you succeed by
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2:11 - 2:14getting people to spend the most time.
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2:14 - 2:16To allocate their attention to you or your
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2:16 - 2:19product, and you dominate the economy if
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2:19 - 2:21you can make people develop a habit
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2:21 - 2:23where they spend time. To get their attention
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2:23 - 2:26and hold it. It's why YouTube videos have titles like this,
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2:26 - 2:28{Blank}
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2:28 - 2:30why traditional news sources are struggling,
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2:30 - 2:32and why BuzzFeed is successful. It's why
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2:32 - 2:34politics is no longer so much about
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2:34 - 2:36policy, as it is about who can bring the
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2:36 - 2:39most attention to themselves or someone
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2:39 - 2:41else. It's why netflix has autoplay, why
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2:41 - 2:43most social networks have an endless
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2:43 - 2:45scroll. Look at advertisements from Old
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2:45 - 2:48Spice or Mountain Dew. Their commercials
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2:48 - 2:49are just trying to get you to look at
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2:49 - 2:50them.
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2:50 - 2:52Forget information. It's all about
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2:52 - 2:55relevance. ACTRESS: Don't thank me! Thank the
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2:55 - 2:58savings. ANNOUNCER: You can't skip this Geico ad,
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2:58 - 3:00because it's already over. But what about my
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3:00 - 3:02my problem at the beginning of the video?
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3:02 - 3:04Lost in the sea of clicking and
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3:04 - 3:06scrolling around, distracting mostly
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3:06 - 3:07unfulfilling
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3:07 - 3:09content? Surely that's a
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3:09 - 3:11self-inflicted issue. I should be able to
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3:11 - 3:13close all of these tabs and apps that
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3:13 - 3:15distract me. Well, it's not that simple.
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3:15 - 3:18Social networks run the attention
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3:18 - 3:20economy. They need you on their site
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3:20 - 3:22constantly, to succeed as a business, to
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3:22 - 3:24click and see ads. They need your
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3:24 - 3:27attention to keep this revenue loop open.
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3:27 - 3:28Facebook designs its algorithm to show
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3:28 - 3:31you everything it thinks will grab your
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3:31 - 3:33attention: your past history scrolling,
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3:33 - 3:34where you've clicked, something extremely
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3:34 - 3:37depressing, or uplifting in other words...
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3:37 - 3:39they've psychologically engineered a lot
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3:39 - 3:41of their websites to literally fight
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3:41 - 3:43against your brain. They want to keep you
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3:43 - 3:45from closing anything. And they're really
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3:45 - 3:47fucking good at it! These social networks
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3:47 - 3:49have hundreds of years of psychological
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3:49 - 3:52studies in linguistics, sound, design, and
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3:52 - 3:54social behavior at their disposal. The
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3:54 - 3:56perfect ding sound, the red notification,
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3:56 - 3:59the like, the love. It's an endless flow
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3:59 - 4:01of rewarding stimuli that keep you
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4:01 - 4:03coming back. So what is the effect this
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4:03 - 4:06has on us over the course of a day? Well,
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4:06 - 4:07that depends on what you want to do with
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4:07 - 4:09your day. And you may be thinking, "who are
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4:09 - 4:11you to tell us what's good for humans?"
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4:11 - 4:13Well, I don't mean to be an arbiter of
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4:13 - 4:16truth or claim to know what's good for
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4:16 - 4:18humans, but this constant distraction has
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4:18 - 4:20a pretty drastic effect on day to day
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4:20 - 4:23life. Take for example a text message it
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4:23 - 4:25seems like a simple distraction, but it
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4:25 - 4:27undoubtedly breaks our focus on whatever
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4:27 - 4:30we're doing. Well, a study by Gloria Mark
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4:30 - 4:32at UC Irvine, found that it takes us on
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4:32 - 4:35average, 23 minutes to resume focus after
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4:35 - 4:38any interruption! Even worse we do two
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4:38 - 4:41different tasks before coming back to
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4:41 - 4:43our original project. And every time
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4:43 - 4:46you're interrupted, you self interrupt
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4:46 - 4:48over the next hour more often than if
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4:48 - 4:50you hadn't been interrupted. Now add the
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4:50 - 4:52fact that we check our phones on average
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4:52 - 4:56221 times a day, or every 4.3 minutes.
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4:56 - 4:58It's scary in many ways, not because
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4:58 - 5:00you're not getting more quote, "important
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5:00 - 5:02stuff" done, but because you're not
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5:02 - 5:04necessarily living your life how you
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5:04 - 5:06want to live your life. You're losing the
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5:06 - 5:09ability to make choices that matter to you.
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5:09 - 5:10We're just living for that quick
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5:10 - 5:12burst of dopamine that comes from liking,
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5:12 - 5:15swiping and refreshing. Any feeling of
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5:15 - 5:17banality or loneliness is quickly replaced
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5:17 - 5:19by picking up a device, or as
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5:19 - 5:20Louis CK
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5:20 - 5:23says: "You never feel completely sad
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5:23 - 5:24or completely happy.
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5:24 - 5:27You just feel kind of satisfied with
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5:27 - 5:31your product, and then you die."
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5:31 - 5:32So it's the combination of these two
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5:32 - 5:35powerful forces: the attention-getters
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5:35 - 5:37and the attention engineers, that can be
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5:37 - 5:38extremely dangerous.
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5:38 - 5:40The dystopian visions of two of the
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5:40 - 5:42world's greatest thinkers: George Orwell
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5:42 - 5:43and Aldous Huxley
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5:43 - 5:45I think, described this point fairly well.
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5:45 - 5:47What Orwell feared were those who would
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5:47 - 5:48ban books.
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5:48 - 5:50What Huxley feared was that there would
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5:50 - 5:52be no reason to ban a book,
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5:52 - 5:54for there would be no one who would want to read one.
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5:54 - 5:55Orwell feared those who would
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5:55 - 5:58deprive us of information. Huxley feared
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5:58 - 6:00those who would give us so much that we
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6:00 - 6:02would be reduced to passivity and
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6:02 - 6:05egotism. Orwell feared the truth would be
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6:05 - 6:07concealed from us. Huxley feared the
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6:07 - 6:09truth would be drowned in a sea of
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6:09 - 6:11irrelevance. As Huxley remarked in, Brave New World Revisited:
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6:11 - 6:13"The civil libertarians and rationalists
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6:13 - 6:14who are ever on alert
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6:14 - 6:17to oppose tyranny failed
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6:17 - 6:19to take into account man's almost
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6:19 - 6:21infinite appetite for distractions."
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6:21 - 6:23I think both of these can happen at the
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6:23 - 6:25same time. I think the attention economy
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6:25 - 6:27relates very closely to Huxley's vision.
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6:27 - 6:30Now there are two main actions you can
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6:30 - 6:31take on this idea that we're descending
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6:31 - 6:33into Huxley's nightmare. You either
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6:33 - 6:35completely opt out of the system in
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6:35 - 6:37which case you might be completely
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6:37 - 6:38overridden with fear from the
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6:38 - 6:41consequences of unplugging: not being in
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6:41 - 6:43on a joke, not being the first one to know something,
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6:43 - 6:45and not feeling caught up
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6:45 - 6:47with friends, or you figure out how to
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6:47 - 6:49keep the current system from becoming
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6:49 - 6:52Huxley's nightmare. But before we go
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6:52 - 6:54further on that idea, I think we should
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6:54 - 6:56take a step back. I've emphasized the bad
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6:56 - 6:58stuff about all of this. It's not like
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6:58 - 7:00the attention-getters and engineers
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7:00 - 7:02haven't done a lot of good. Think of the
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7:02 - 7:04information that you can get from any
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7:04 - 7:06number of devices in seconds. You can
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7:06 - 7:07figure out the reputation of a
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7:07 - 7:09restaurant. You no longer need a map in
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7:09 - 7:11most places. You can track a storm
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7:11 - 7:14immediately and make plans to evacuate.
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7:14 - 7:16Your ability to discover new opinions in
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7:16 - 7:18great art, music, TV and movies is
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7:18 - 7:20infinitely higher now than it was before the internet.
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7:20 - 7:22You can tell your friends that
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7:22 - 7:24you're in an emergency with the click of a button.
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7:24 - 7:26You can invite all of them to a party
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7:26 - 7:28in minutes. One of the
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7:28 - 7:30most important things social media has
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7:30 - 7:32done, is bring important issues to the
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7:32 - 7:33forefront. A lot that have been looked
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7:33 - 7:35over for a long time.
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7:35 - 7:38WOMAN: "We have institutional racism in this country."
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7:38 - 7:40MAN: "climate change!"
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7:40 - 7:41MAN: "And the problem seems to be getting worse,"
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7:41 - 7:44and worse and more." JOHN OLIVER: "discriminating against
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7:44 - 7:46gay people is surprisingly legal in much
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7:46 - 7:49of the country." ANNOUNCER: "his sentence is insanely short."
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7:49 - 7:51The internet, in short has given everyone a voice.
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7:51 - 7:53And that's great. We see
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7:53 - 7:55all of these issues constantly now, and
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7:55 - 7:57our awareness helps us push for policy
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7:57 - 8:00changes we want to see. Now, a lot of
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8:00 - 8:02people don't think anyone is close
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8:02 - 8:04anymore, because of the internet. I'm on
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8:04 - 8:06the fence about this one. Certainly these
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8:06 - 8:08networks increase our overall number of
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8:08 - 8:10acquaintances, which means a lot more
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8:10 - 8:12peripheral relationships and small talk.
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8:12 - 8:14And for many there is also a reduction
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8:14 - 8:16in the quantity of intimate interaction.
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8:16 - 8:19The internet makes it so easy not to go
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8:19 - 8:20out and do things with friends.
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8:20 - 8:22Oftentimes we settle for the online
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8:22 - 8:24versions of them, as writer Andrew
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8:24 - 8:26Sullivan says, "we reduce our friends to
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8:26 - 8:28some outlines, a Facebook friend, an
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8:28 - 8:31Instagram photo, a text message in a
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8:31 - 8:32controlled and sequestered world that
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8:32 - 8:34exists largely free of sudden eruptions,
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8:34 - 8:37or encumbrances of actual human interaction.
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8:37 - 8:38We become each other's
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8:38 - 8:41contacts, efficient shadows of ourselves."
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8:41 - 8:44But the flip side is that the Internet
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8:44 - 8:45allows us to be in contact with everyone
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8:45 - 8:47that's ever been a part of our life, and
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8:47 - 8:49for some of us that's great. We can
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8:49 - 8:51exchange things we like with our friends
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8:51 - 8:52faster than ever. We can share parts of
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8:52 - 8:54ourselves that may have never come out
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8:54 - 8:56in person. We can talk to friends or
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8:56 - 8:58family from across the world. Should any
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8:58 - 9:00of this technology ever replace
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9:00 - 9:03in-person face-to-face conversation?
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9:03 - 9:06I'm going to give that a strong NO. But I'm
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9:06 - 9:07torn about all of this. The attention
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9:07 - 9:10economy as it is now, still causes
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9:10 - 9:11infinite distractions, whether they're good or bad.
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9:11 - 9:14So where do we go from here?
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9:14 - 9:16Well, for the attention-getters and
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9:16 - 9:18attention engineers, will they decide to
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9:18 - 9:21exploit unconscious human psychology for
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9:21 - 9:23the eternal loop of revenue and power?
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9:23 - 9:25Or will they take a human first approach?
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9:25 - 9:27One rooted in substance, respect, one that cares
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9:27 - 9:29about you as a human, and not
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9:29 - 9:32as a source of money. That sees your time
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9:32 - 9:34as valuable, and helps you focus on what
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9:34 - 9:36you want to do. And then there's people
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9:36 - 9:38like me, who have to try our best to
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9:38 - 9:40fight against easy amusement. Who have to
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9:40 - 9:42read beyond headlines, read long form
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9:42 - 9:44journalism, and get a handle on different
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9:44 - 9:46areas of study. If we don't, we're easy pickings
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9:46 - 9:48for the attention economy.
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9:48 - 9:50One that capitalizes on the uninformed,
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9:50 - 9:52easily emotional individual, who gets
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9:52 - 9:54sucked into things by their basest instincts.
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9:54 - 9:56And of course, it's important to
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9:56 - 9:59unplug every once in a while. We have
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9:59 - 10:00to enjoy the most communal moments as
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10:00 - 10:03much as we can, because the rest of our
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10:03 - 10:05time is not spent doing those things.
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10:05 - 10:07Otherwise we'll keep descending into
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10:07 - 10:09Aldous Huxley's nightmare, living in a
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10:09 - 10:11world where we see everything, but do
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10:11 - 10:13nothing. Where we don't spend time how we
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10:13 - 10:16want to spend it and instead continue to
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10:16 - 10:26amuse ourselves to death.
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10:26 - 10:28Hey everyone thanks for watching. I'm
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10:28 - 10:31absolutely fascinated by that topic. I
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10:31 - 10:32would love to know what you guys think.
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10:32 - 10:34Let me know in the comments.
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10:34 - 10:36I realize how funny it is to make this
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10:36 - 10:39pitch after this video, but if you like
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10:39 - 10:41my content, I would love your support on
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10:41 - 10:45patreon. If all my subscribers pledged $1
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10:45 - 10:48I could do this full-time, which would be
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10:48 - 10:50amazing. I really care about the work
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10:50 - 10:56that I do here, and... PING (Text message sound)
- Title:
- The Attention Economy - How They Addict Us
- Description:
-
Please visit Tristan Harris' project Time Well Spent: http://www.timewellspent.io/ (He is, more than anyone I know, fighting against the unethical practices of Silicon Valley).
Please consider supporting my videos on Patreon: https://www.patreon.com/willschoder
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► PATREON: http://www.patreon.com/willschoder
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FURTHER READING
-----------------------------------------------
"Amusing Ourselves to Death" by Neil Postman: https://geni.us/aotd"Present Shock" by Douglas Rushkoff: https://geni.us/presentshock
The Shallows: What the Internet is Doing to Our Brains by Nicholas Carr: https://geni.us/shallows
The World Beyond Your Head: On Becoming an Individual in an Age of Distraction by Matthew Crawford: https://geni.us/digitalindividual
https://medium.com/swlh/how-technology-hijacks-peoples-minds-from-a-magician-and-google-s-design-ethicist-56d62ef5edf3#.ww5uol7hq
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MUSIC:"Rain (Instrumental)" by JayProd
"The Time to Run (Finale)" by Dexter Britain
"Building Thoughts" by Dexter Britain
"A Closing Statement" by Dexter Britain
"Fly" by Julian Avila (Check him out: https://soundcloud.com/julian_avila)
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ARTISTS:Jon-Michael Frank: http://www.jonmichaelfrank.com/ (I own one of his comics. Love it.)
John Holcroft: http://www.johnholcroft.com/
Jean Jullien: https://www.jeanjullien.com/
Laurie Lipton: http://www.laurielipton.com/
Pawel Kuczynski: http://www.pawelkuczynski.com/This video features a segment of Neil Postman's book "Amusing Ourselves to Death." It's a book I highly recommend, especially if you found this video interesting.
- Video Language:
- English
- Duration:
- 10:57
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LifesizeLD edited English subtitles for The Attention Economy - How They Addict Us |