Don't fail fast -- fail mindfully
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0:00 - 0:04[This talk contains mature language
Viewer discretion is advised] -
0:04 - 0:09If we traveled back to the year 800 BC,
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0:09 - 0:12in Greece, we would see
that merchants whose businesses failed -
0:12 - 0:17were forced to sit in the marketplace
with a basket over their heads. -
0:18 - 0:20In premodern Italy,
-
0:20 - 0:23failed business owners,
who had outstanding debts, -
0:23 - 0:27were taken totally naked
to the public square -
0:27 - 0:30where they had to bang their butts
against a special stone -
0:30 - 0:33while a crowd jeered at them.
-
0:34 - 0:37In the 17th century in France,
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0:37 - 0:41failed business owners
were taken to the center of the market, -
0:41 - 0:44where the beginning of their bankruptcy
was publicly announced. -
0:44 - 0:48And in order to avoid
immediate imprisonment, -
0:48 - 0:50they had to wear a green bonnet
-
0:50 - 0:53so that everyone knew they were a failure.
-
0:54 - 0:57Of course, these are extreme examples.
-
0:57 - 0:59But it is important to remember
-
0:59 - 1:03that when we excessively
punish those who fail, -
1:03 - 1:06we stifle innovation
and business creation, -
1:06 - 1:09the engines of economic growth
in any country. -
1:10 - 1:16Time has passed, and today we don't
publicly humiliate failed entrepreneurs. -
1:16 - 1:19And they don't broadcast
their failures on social media. -
1:20 - 1:26In fact, I think that all of us
can relate with the pain of failure. -
1:26 - 1:29But we don't share the details
of those experiences. -
1:29 - 1:33And I totally get it, my friends,
I have also been there. -
1:33 - 1:35I had a business that failed
-
1:35 - 1:39and sharing that story
was incredibly hard. -
1:39 - 1:44In fact, it required seven years,
a good dose of vulnerability -
1:44 - 1:46and the company of my friends.
-
1:47 - 1:49This is my failure story.
-
1:49 - 1:54When I was in college, studying business,
I met a group of indigenous women. -
1:54 - 2:00They lived in a poor rural community
in the state of Puebla, in central Mexico. -
2:00 - 2:03They made beautiful handmade products.
-
2:03 - 2:06And when I met them and I saw their work,
-
2:06 - 2:08I decided I wanted to help.
-
2:09 - 2:12With some friends,
I cofounded a social enterprise -
2:12 - 2:16with the mission to help the women
create an income stream -
2:16 - 2:18and improve their quality of life.
-
2:19 - 2:22We did everything by the book,
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2:22 - 2:24as we had learned in business school.
-
2:25 - 2:26We got investors,
-
2:26 - 2:32we spent a lot of time building
the business and training the women. -
2:32 - 2:35But soon we realized we were novices.
-
2:35 - 2:39The handmade products were not selling,
-
2:39 - 2:43and the financial plan we had made
was totally unrealistic. -
2:43 - 2:48In fact, we worked
for years without a salary, -
2:48 - 2:50hoping that a miracle would happen,
-
2:50 - 2:53that magically a great buyer would arrive
-
2:53 - 2:55and she would make
the business profitable. -
2:56 - 2:58But that miracle never happened.
-
2:59 - 3:02In the end, we had to close the business,
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3:02 - 3:04and that broke my heart.
-
3:05 - 3:08I started everything
to create a positive impact -
3:08 - 3:10on the life of the artisans.
-
3:10 - 3:13And I felt that I have done the opposite.
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3:14 - 3:16I felt so guilty
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3:16 - 3:18that I decided to hide this failure
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3:18 - 3:23from my conversations
and my resume for years. -
3:23 - 3:25I didn't know other failed entrepreneurs,
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3:25 - 3:29and I thought I was
the only loser in the world. -
3:30 - 3:35One night, seven years later,
I was out with some friends -
3:35 - 3:38and we were talking
about the life of the entrepreneur. -
3:38 - 3:42And of course,
the issue of failure came out. -
3:42 - 3:47I decided to confess to my friends
the story of my failed business. -
3:47 - 3:50And they shared similar stories.
-
3:50 - 3:55In that moment, a thought
became really clear in my mind: -
3:55 - 3:57all of my friends were failures.
-
3:57 - 3:59(Laughter)
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3:59 - 4:02Being more serious, that night I realized
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4:02 - 4:06that A: I wasn't
the only loser in the world, -
4:06 - 4:10and B: we all have hidden failures.
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4:11 - 4:12Please tell me if that is not true.
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4:14 - 4:18That night was like an exorcism for me.
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4:18 - 4:23I realized that sharing your failures
makes you stronger, not weaker. -
4:23 - 4:26And being open to my vulnerability
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4:26 - 4:30helped me connect with others
in a deeper and more meaningful way -
4:30 - 4:34and embrace life lessons
I wouldn't have learned previously. -
4:35 - 4:37As a consequence of this experience
-
4:37 - 4:41of sharing stories
of businesses that didn't work, -
4:41 - 4:43we decided to create a platform of events
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4:43 - 4:46to help others
share their failure stories. -
4:46 - 4:49And we called it Fuckup Nights.
-
4:50 - 4:53Years later, we also created
a research center -
4:53 - 4:55devoted to the story of failure
-
4:55 - 4:59and its implications
on business, people and society -
4:59 - 5:04and as we love cool names,
we called it the Failure Institute. -
5:05 - 5:07It has been surprising to see
-
5:08 - 5:10that when an entrepreneur
stands on a stage -
5:10 - 5:12and shares a story of failure,
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5:12 - 5:15she can actually enjoy that experience.
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5:16 - 5:20It doesn't have to be a moment
of shame and embarrassment, -
5:20 - 5:22as it used to be in the past.
-
5:22 - 5:24It is an opportunity
to share lessons learned -
5:24 - 5:26and build empathy.
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5:26 - 5:28We have also discovered
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5:28 - 5:33that when the members of a team
share their failures, magic happens. -
5:33 - 5:37Bonds grow stronger
and collaboration becomes easier. -
5:38 - 5:40Through our events and research projects,
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5:40 - 5:43we have found some interesting facts.
-
5:43 - 5:47For instance, that men and women
react in a different way -
5:47 - 5:49after the failure of a business.
-
5:49 - 5:52The most common reaction among men
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5:52 - 5:56is to start a new business
within one year of failure, -
5:56 - 5:58but in a different sector,
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5:58 - 6:01while women decide to look for a job
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6:01 - 6:04and postpone the creation
of a new business. -
6:04 - 6:06Our hypothesis is that this happens
-
6:07 - 6:11because women tend to suffer more
from the impostor syndrome. -
6:11 - 6:16We feel that we need something else
to be a good entrepreneur. -
6:16 - 6:22But I have seen that in many, many cases
women have everything that's needed. -
6:22 - 6:24We just need to take the step.
-
6:25 - 6:26And in the case of men,
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6:26 - 6:30it is more common to see that they feel
they have enough knowledge -
6:31 - 6:35and just need to put it in practice
in another place with better luck. -
6:36 - 6:38Another interesting finding has been
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6:38 - 6:43that there are regional differences
on how entrepreneurs cope with failure. -
6:44 - 6:46For instance, the most common reaction
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6:46 - 6:49after the failure of a business
in the American continent -
6:49 - 6:52is to go back to school.
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6:52 - 6:56While in Europe, the most common reaction
is to look for a therapist. -
6:56 - 6:59(Laughter)
-
6:59 - 7:03We're not sure which is a better reaction
after the failure of a business, -
7:03 - 7:07but this is something
we will study in the future. -
7:08 - 7:11Another interesting finding has been
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7:11 - 7:17the profound impact that public policy
has on failed entrepreneurs. -
7:17 - 7:19For instance, in my country, in Mexico,
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7:19 - 7:23the regulatory environment is so hard,
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7:23 - 7:28that closing a business can take you
a lot of time and a lot of money. -
7:28 - 7:30Let's begin with the money.
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7:30 - 7:32In the best possible scenario,
-
7:32 - 7:35meaning you don't have
problems with partners, -
7:35 - 7:38providers, clients, employees,
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7:38 - 7:40in the best possible scenario,
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7:40 - 7:44officially closing a business
will cost you 2,000 dollars. -
7:44 - 7:46Which is a lot of money in Mexico.
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7:46 - 7:48Someone who earns the minimum wage
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7:48 - 7:52would have to work for 15 months
to save this amount. -
7:53 - 7:55Now, let's talk about the time.
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7:55 - 7:58As you may know,
in most of the developing world, -
7:58 - 8:02the average life expectancy
of a business is two years. -
8:03 - 8:09In Mexico, the process of officially
closing a business takes two years. -
8:10 - 8:13What happens when the average
life expectancy of a business -
8:13 - 8:18is so similar to the time it will take you
to close it if it doesn't work? -
8:19 - 8:22Of course, this discourages
business creation -
8:22 - 8:24and promotes informal economy.
-
8:25 - 8:27In fact, econometric research has proved
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8:27 - 8:33that if the process of declaring
bankruptcy takes less time and less money, -
8:33 - 8:36more new firms will enter the market.
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8:36 - 8:39For this reason, in 2017,
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8:39 - 8:43we proposed a series
of public policy recommendations -
8:43 - 8:47for the procedure of officially
closing businesses in Mexico. -
8:47 - 8:49For a whole year,
-
8:49 - 8:52we worked with entrepreneurs
from all over the country -
8:52 - 8:54and with Congress.
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8:54 - 8:57And the good news is that we managed
to help change the law. -
8:58 - 8:59Yay!
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8:59 - 9:02(Applause)
-
9:03 - 9:06The idea is that when
the new regulation comes into force, -
9:06 - 9:11entrepreneurs will be able to close
their businesses in an online procedure -
9:11 - 9:14that is faster and inexpensive.
-
9:15 - 9:17(Sighs)
-
9:17 - 9:19On the night we invented Fuckup Nights,
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9:19 - 9:23we never imagined that the movement
would grow this big. -
9:24 - 9:27We are in 80 countries now.
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9:27 - 9:30In that moment, our only intention
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9:30 - 9:33was to put the topic
of failure on the table. -
9:33 - 9:37To help our friends see that failure
is something we must talk about. -
9:37 - 9:41It is not a cause of humiliation,
as it used to be in the past, -
9:41 - 9:44or a cause of celebration,
as some people say. -
9:45 - 9:48In fact, I want to confess something.
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9:49 - 9:53Every time I listen
to Silicon Valley types or students -
9:53 - 9:59bragging about failing fast and often
like it's no big deal, I cringe. -
9:59 - 10:04Because I think that there is a dark side
on the mantra "fail fast." -
10:05 - 10:09Of course, failing fast
is a great way to accelerate learning -
10:09 - 10:11and avoid wasting time.
-
10:11 - 10:15But I fear that when
we present rapid failure -
10:15 - 10:18to entrepreneurs
as their one and only option, -
10:18 - 10:20we might be promoting laziness.
-
10:20 - 10:24We might be promoting
that entrepreneurs give up too easily. -
10:24 - 10:27I also fear that the culture
of rapid failure -
10:27 - 10:31could be minimizing
the devastating consequences -
10:31 - 10:33of the failure of a business.
-
10:34 - 10:37For instance, when
my social enterprise died, -
10:37 - 10:43the worst part was that I had to go back
to the indigenous community -
10:43 - 10:46and tell the women
that the business had failed -
10:46 - 10:47and it was my fault.
-
10:48 - 10:53For some people this could be seen
like a great learning opportunity for me, -
10:53 - 10:56but the truth is that
the closure of this business -
10:56 - 10:59represented much more than that.
-
11:00 - 11:03It meant that the women
would stop receiving an income -
11:03 - 11:05that they really needed.
-
11:06 - 11:09For this reason,
I want to propose something. -
11:09 - 11:13I want to propose
that just as we put aside the idea -
11:13 - 11:16of publicly humiliating
failed entrepreneurs, -
11:16 - 11:22we must put aside the idea
that failing fast is always the best. -
11:22 - 11:25And I want to propose a new mantra:
-
11:25 - 11:27fail mindfully.
-
11:28 - 11:31We must remember that businesses
are made of people, -
11:31 - 11:35businesses are not entities
that appear and disappear -
11:35 - 11:38magically without consequences.
-
11:38 - 11:41When a firm dies,
some people will lose their jobs. -
11:41 - 11:43And others will lose their money.
-
11:43 - 11:47And in the case
of social and green enterprises, -
11:47 - 11:51the death of this business
can have a negative impact -
11:51 - 11:54on the ecosystems or communities
they were trying to serve. -
11:55 - 11:59But what does it mean to fail mindfully?
-
11:59 - 12:04It means being aware of the impact,
of the consequences -
12:04 - 12:06of the failure of that business.
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12:07 - 12:09Being aware of the lessons learned.
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12:10 - 12:13And being aware of the responsibility
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12:13 - 12:16to share those learnings with the world.
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12:16 - 12:18Thank you.
-
12:18 - 12:21(Applause)
- Title:
- Don't fail fast -- fail mindfully
- Speaker:
- Leticia Gasca
- Description:
-
We celebrate bold entrepreneurs whose ingenuity led them to success, but what happens to those who fail? Far too often, they bury their stories out of shame or humiliation -- and miss out on a valuable opportunity for growth, says author and entrepreneur Leticia Gasca. In this thoughtful talk, Gasca calls for business owners to open up about their failures and makes the case for replacing the idea of "failing fast" with a new mantra: fail mindfully.
- Video Language:
- English
- Team:
closed TED
- Project:
- TEDTalks
- Duration:
- 12:34
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Oliver Friedman edited English subtitles for Don't fail fast -- fail mindfully | |
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Oliver Friedman edited English subtitles for Don't fail fast -- fail mindfully | |
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Brian Greene approved English subtitles for Don't fail fast -- fail mindfully | |
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Brian Greene edited English subtitles for Don't fail fast -- fail mindfully | |
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Joanna Pietrulewicz accepted English subtitles for Don't fail fast -- fail mindfully | |
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Joanna Pietrulewicz edited English subtitles for Don't fail fast -- fail mindfully | |
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Joanna Pietrulewicz edited English subtitles for Don't fail fast -- fail mindfully | |
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Ivana Korom edited English subtitles for Don't fail fast -- fail mindfully |