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Don't fail fast -- fail mindfully

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    [This talk contains mature language
    Viewer discretion is advised]
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    If we traveled back to the year 800 BC,
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    in Greece, we would see
    that merchants whose businesses failed
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    were forced to sit in the marketplace
    with a basket over their heads.
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    In premodern Italy,
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    failed business owners,
    who had outstanding debts,
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    were taken totally naked
    to the public square
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    where they had to bang their butts
    against a special stone
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    while a crowd jeered at them.
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    In the 17th century in France,
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    failed business owners
    were taken to the center of the market,
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    where the beginning of their bankruptcy
    was publicly announced.
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    And in order to avoid
    immediate imprisonment,
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    they had to wear a green bonnet
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    so that everyone knew they were a failure.
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    Of course, these are extreme examples.
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    But it is important to remember
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    that when we excessively
    punish those who fail,
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    we stifle innovation
    and business creation,
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    the engines of economic growth
    in any country.
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    Time has passed, and today we don't
    publicly humiliate failed entrepreneurs.
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    And they don't broadcast
    their failures on social media.
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    In fact, I think that all of us
    can relate with the pain of failure.
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    But we don't share the details
    of those experiences.
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    And I totally get it, my friends,
    I have also been there.
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    I had a business that failed
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    and sharing that story
    was incredibly hard.
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    In fact, it required seven years,
    a good dose of vulnerability
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    and the company of my friends.
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    This is my failure story.
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    When I was in college, studying business,
    I met a group of indigenous women.
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    They lived in a poor rural community
    in the state of Puebla, in central Mexico.
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    They made beautiful handmade products.
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    And when I met them and I saw their work,
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    I decided I wanted to help.
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    With some friends,
    I cofounded a social enterprise
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    with the mission to help the women
    create an income stream
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    and improve their quality of life.
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    We did everything by the book,
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    as we had learned in business school.
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    We got investors,
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    we spent a lot of time building
    the business and training the women.
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    But soon we realized we were novices.
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    The handmade products were not selling,
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    and the financial plan we had made
    was totally unrealistic.
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    In fact, we worked
    for years without a salary,
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    hoping that a miracle would happen,
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    that magically a great buyer would arrive
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    and she would make
    the business profitable.
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    But that miracle never happened.
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    In the end, we had to close the business,
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    and that broke my heart.
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    I started everything
    to create a positive impact
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    on the life of the artisans.
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    And I felt that I have done the opposite.
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    I felt so guilty
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    that I decided to hide this failure
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    from my conversations
    and my resume for years.
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    I didn't know other failed entrepreneurs,
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    and I thought I was
    the only loser in the world.
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    One night, seven years later,
    I was out with some friends
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    and we were talking
    about the life of the entrepreneur.
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    And of course,
    the issue of failure came out.
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    I decided to confess to my friends
    the story of my failed business.
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    And they shared similar stories.
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    In that moment, a thought
    became really clear in my mind:
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    all of my friends were failures.
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    (Laughter)
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    Being more serious, that night I realized
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    that A: I wasn't
    the only loser in the world,
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    and B: we all have hidden failures.
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    Please tell me if that is not true.
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    That night was like an exorcism for me.
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    I realized that sharing your failures
    makes you stronger, not weaker.
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    And being open to my vulnerability
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    helped me connect with others
    in a deeper and more meaningful way
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    and embrace life lessons
    I wouldn't have learned previously.
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    As a consequence of this experience
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    of sharing stories
    of businesses that didn't work,
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    we decided to create a platform of events
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    to help others
    share their failure stories.
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    And we called it Fuckup Nights.
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    Years later, we also created
    a research center
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    devoted to the story of failure
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    and its implications
    on business, people and society
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    and as we love cool names,
    we called it the Failure Institute.
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    It has been surprising to see
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    that when an entrepreneur
    stands on a stage
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    and shares a story of failure,
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    she can actually enjoy that experience.
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    It doesn't have to be a moment
    of shame and embarrassment,
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    as it used to be in the past.
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    It is an opportunity
    to share lessons learned
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    and build empathy.
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    We have also discovered
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    that when the members of a team
    share their failures, magic happens.
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    Bonds grow stronger
    and collaboration becomes easier.
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    Through our events and research projects,
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    we have found some interesting facts.
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    For instance, that men and women
    react in a different way
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    after the failure of a business.
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    The most common reaction among men
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    is to start a new business
    within one year of failure,
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    but in a different sector,
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    while women decide to look for a job
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    and postpone the creation
    of a new business.
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    Our hypothesis is that this happens
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    because women tend to suffer more
    from the impostor syndrome.
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    We feel that we need something else
    to be a good entrepreneur.
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    But I have seen that in many, many cases
    women have everything that's needed.
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    We just need to take the step.
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    And in the case of men,
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    it is more common to see that they feel
    they have enough knowledge
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    and just need to put it in practice
    in another place with better luck.
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    Another interesting finding has been
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    that there are regional differences
    on how entrepreneurs cope with failure.
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    For instance, the most common reaction
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    after the failure of a business
    in the American continent
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    is to go back to school.
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    While in Europe, the most common reaction
    is to look for a therapist.
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    (Laughter)
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    We're not sure which is a better reaction
    after the failure of a business,
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    but this is something
    we will study in the future.
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    Another interesting finding has been
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    the profound impact that public policy
    has on failed entrepreneurs.
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    For instance, in my country, in Mexico,
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    the regulatory environment is so hard,
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    that closing a business can take you
    a lot of time and a lot of money.
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    Let's begin with the money.
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    In the best possible scenario,
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    meaning you don't have
    problems with partners,
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    providers, clients, employees,
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    in the best possible scenario,
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    officially closing a business
    will cost you 2,000 dollars.
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    Which is a lot of money in Mexico.
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    Someone who earns the minimum wage
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    would have to work for 15 months
    to save this amount.
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    Now, let's talk about the time.
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    As you may know,
    in most of the developing world,
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    the average life expectancy
    of a business is two years.
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    In Mexico, the process of officially
    closing a business takes two years.
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    What happens when the average
    life expectancy of a business
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    is so similar to the time it will take you
    to close it if it doesn't work?
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    Of course, this discourages
    business creation
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    and promotes informal economy.
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    In fact, econometric research has proved
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    that if the process of declaring
    bankruptcy takes less time and less money,
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    more new firms will enter the market.
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    For this reason, in 2017,
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    we proposed a series
    of public policy recommendations
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    for the procedure of officially
    closing businesses in Mexico.
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    For a whole year,
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    we worked with entrepreneurs
    from all over the country
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    and with Congress.
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    And the good news is that we managed
    to help change the law.
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    Yay!
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    (Applause)
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    The idea is that when
    the new regulation comes into force,
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    entrepreneurs will be able to close
    their businesses in an online procedure
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    that is faster and inexpensive.
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    (Sighs)
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    On the night we invented Fuckup Nights,
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    we never imagined that the movement
    would grow this big.
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    We are in 80 countries now.
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    In that moment, our only intention
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    was to put the topic
    of failure on the table.
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    To help our friends see that failure
    is something we must talk about.
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    It is not a cause of humiliation,
    as it used to be in the past,
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    or a cause of celebration,
    as some people say.
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    In fact, I want to confess something.
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    Every time I listen
    to Silicon Valley types or students
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    bragging about failing fast and often
    like it's no big deal, I cringe.
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    Because I think that there is a dark side
    on the mantra "fail fast."
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    Of course, failing fast
    is a great way to accelerate learning
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    and avoid wasting time.
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    But I fear that when
    we present rapid failure
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    to entrepreneurs
    as their one and only option,
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    we might be promoting laziness.
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    We might be promoting
    that entrepreneurs give up too easily.
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    I also fear that the culture
    of rapid failure
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    could be minimizing
    the devastating consequences
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    of the failure of a business.
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    For instance, when
    my social enterprise died,
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    the worst part was that I had to go back
    to the indigenous community
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    and tell the women
    that the business had failed
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    and it was my fault.
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    For some people this could be seen
    like a great learning opportunity for me,
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    but the truth is that
    the closure of this business
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    represented much more than that.
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    It meant that the women
    would stop receiving an income
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    that they really needed.
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    For this reason,
    I want to propose something.
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    I want to propose
    that just as we put aside the idea
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    of publicly humiliating
    failed entrepreneurs,
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    we must put aside the idea
    that failing fast is always the best.
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    And I want to propose a new mantra:
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    fail mindfully.
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    We must remember that businesses
    are made of people,
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    businesses are not entities
    that appear and disappear
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    magically without consequences.
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    When a firm dies,
    some people will lose their jobs.
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    And others will lose their money.
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    And in the case
    of social and green enterprises,
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    the death of this business
    can have a negative impact
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    on the ecosystems or communities
    they were trying to serve.
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    But what does it mean to fail mindfully?
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    It means being aware of the impact,
    of the consequences
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    of the failure of that business.
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    Being aware of the lessons learned.
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    And being aware of the responsibility
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    to share those learnings with the world.
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    Thank you.
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    (Applause)
Title:
Don't fail fast -- fail mindfully
Speaker:
Leticia Gasca
Description:

We celebrate bold entrepreneurs whose ingenuity led them to success, but what happens to those who fail? Far too often, they bury their stories out of shame or humiliation -- and miss out on a valuable opportunity for growth, says author and entrepreneur Leticia Gasca. In this thoughtful talk, Gasca calls for business owners to open up about their failures and makes the case for replacing the idea of "failing fast" with a new mantra: fail mindfully.

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Video Language:
English
Team:
closed TED
Project:
TEDTalks
Duration:
12:34

English subtitles

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