- 
So, 
- 
My name is Michelle Nario - Redmond 
- 
I am a social psychologist and 
- 
teach at Hiram College 
- 
in psychology and biomedical
 humanities program
 
- 
and I just wrote a book on Ableism
 the causes and consequences
 
- 
of disability prejudice.
 My first memory
 
- 
and I'll just back up and say in 1990, 
- 
when the ADA passed 
 I was in graduate school,
 
- 
in Kansas, and disability prejudice,
 the ADA or anything
 
- 
related to disability issues 
 were completely off my radar,
 
- 
and I worked at a place 
 where one of the pioneers
 
- 
of disability studies worked, 
 Beatrice Wright,
 
- 
and I hadn't yet to have a class with her. 
- 
It really wasn't until 1995,
 which was five years later,
 
- 
when my daughter was born,
 Sierra, with spina bifida,
 
- 
that I became aware 
 of disability and found the work
 
- 
of Carol Gill and Simi Litton
 and began to educate myself
 
- 
on disability studies and its scope,
 and the first memory I have of
 
- 
confronting inaccessible spaces
 was a few years later, when we enrolled
 
- 
my daughter Sierra in a preschool,
 at a catholic preschool,
 
- 
right down the road; and it just didn't
 even dawn on me that we would have to
 
- 
work so hard for her to be accommodated
 as a preschooler,
 
- 
and it was really a function of
 the fact that the building was older,
 
- 
there were steps, and they really didn't
 know, nor did they need to legally know,
 
- 
about reasonable accommodations 
 and civil rights of their students,
 
- 
because they were a private facility and
 weren't subject to the ADA's rules.
 
- 
So... it became clear to me that 
 we needed to find a new preschool,
 
- 
and luckily we found a private,
 another private place. It wasn't
 
- 
a public school, but it 
 was a music school settlement
 
- 
and they had resources
 and they were already operating
 
- 
under a sort of set of presumptions
 about the value of diversity
 
- 
and diverse perspectives,
 and we didn't really have to ask for much,
 
- 
because they bent over backwards
 to include my daughter
 
- 
in a typical classroom, with her peers,
 her preschool peers, music classes,
 
- 
there were so many eclectic
 movement classes,
 
- 
and they even purchased
 equipment for their exercise room
 
- 
and movement room
 that would be useful to her among others,
 
- 
and she has since grown up to become
 this teacher and has applied
 
- 
to work there as a preschool teacher.
 So, I think it would be really
 
- 
amazing, if she came full circle. 
 But, I guess, to stance the broader
 
- 
question about being frustrated and aware 
 of inaccessibility and lack of inclusion,
 
- 
we were in a district that, when she then,
 was about to move to preschool, I
 
- 
knew that she wouldn't probably be able to
 go to a private school, not only because
 
- 
of the financial cost, but because 
 they would not have to think about
 
- 
best practices and the law when
 it came to accommodating
 
- 
their students with disabilities,
 and so I knew we would be
 
- 
looking at the public school,and the 
 public school in our neighborhood
 
- 
was not accessible. We went to visit it,
 the playground had a little house
 
- 
that she wouldn't have been 
 able to get into,
 
- 
and it was really disheartening
 and so it came at a time
 
- 
when we were already looking
 for other opportunities,
 
- 
and my husband got an opportunity
 to move us as a family
 
- 
to the West Coast
 of Portland of Oregon,
 
- 
so the way I...we had to
 navigate her early educational experiences
 
- 
was to only look at spaces and schools
 that were in districts that were new,
 
- 
so that had buildings 
 and had training in terms of
 
- 
accommodating their diverse students
 and their disabled students,
 
- 
because just having the brief experiences
 that I did with the preschool
 
- 
and IEP meetings that were going to
 require me to fight at every juncture
 
- 
for her basic rights 
 to show what she knows
 
- 
and participate and recognize herself
 as a valuable contributor
 
- 
to the school community.
 We're not going to be forthcoming
 
- 
without a fight, 
 and so we narrowed our search
 
- 
to a district,
 and thank God we had the opportunity
 
- 
and the resources to do this,
 that was pretty known for their
 
- 
inclusivity. 
- 
We did that also when we came back 
 to the Cleveland, Ohio area.
 
- 
We were able to avoid all districts
 that weren't at the cutting edge
 
- 
of full inclusion and proof of excellence
 and had newer buildings
 
- 
that could accommodate those 
 with disabilities,
 
- 
but I guess that that was my earliest
 memory of how, 'Oh, we have a road
 
- 
ahead of us and we have to take it upon
 ourselves to either continue to fight
 
- 
battles that had already been won, 
 legislatively or find spaces, places
 
- 
and organizations that were ahead
 of the curve
 
- 
in terms of implementing, monitoring and 
 just execute the basic civil rights
 
- 
of their various constituents 
- 
The impact that all of that has had on me 
 is to just be able to communicate
 
- 
with other parents and students 
 with disabilities
 
- 
about not only knowing their rights but
 knowing how to get those rights
 
- 
how to advocate for ensuring that those 
 rights are addressed, are met.
 
- 
I think the ADA has made 
 a huge difference
 
- 
and the aha moment was even when I was
 collating information for this book
 
- 
on disability prejudice. I realised that 
 when I was a kid,
 
- 
when I was growing up in the 60s and 70s, 
 people with disabilities weren't able to
 
- 
do any of the things that we took for 
 granted as kids: go to the movies
 
- 
go to restaurants, go to visit a friend,
 at a friend's house, or invite
 
- 
others to your birthday parties. 
- 
And, since the ADA passed in 1990, 
 it wasn't an immediate set of changes,
 
- 
as, you know, there has been significant
 progress made, particularly in public
 
- 
spaces and in employment settings, 
 where there are even employers
 
- 
who are part of an organization 
 of inclusive excellence, who
 
- 
recognize that disabled employees are 
 actually more reliable and
 
- 
have less turnover and are worth
 investing in and promoting.
 
- 
But, there are still so many places, 
 small businesses, educational institutions
 
- 
that are not carrying out the basic, 
 sort of gains and practices that the ADA
 
- 
has made possible .There's just way too 
 much variation, and I think part of that
 
- 
is just a lack of education in 
 terms of what
 
- 
is reasonable and what is necessary 
- 
in terms of accommodating your citizenry 
- 
and lack of resources in some cases but 
- 
also a lot of misinformation about whether 
- 
or not it's worth it. The ADA is going to 
- 
be 30 here in July. We're celebrating all 
- 
over the country and we are still fighting 
- 
for businesses to do what they should have 
- 
done 30 years ago, those that have been 
- 
around this long. They have not, they have 
- 
have waited for complaints or they have 
- 
failed to do but the bare minimum in 
- 
terms of recruiting the largest minority 
- 
I work in the education sphere and to me, 
- 
we could be doing so much more with 
- 
advertising and recruiting for those kinds 
- 
of students that we tend to really, at 
- 
least my institution, do well to retain 
- 
because we're a small, intimate college, 
- 
Hiram College. And, and for 
 years I've tried to
 
- 
encourage us to consider more universally 
- 
designed approaches, but also approaches 
- 
that do more than the bare minimum
 when it comes to housing and
 
- 
extracurricular accommodations for 
- 
students to who use mobility devices. For 
- 
example, my daughter ended up having to be 
- 
carried in her chair, to various club 
- 
meetings while she was on the Hiram 
- 
College campus. She was told that, 
 during the
 
- 
winter, when the ice storms came, that 
- 
they couldn't transport her up the long 
- 
hill, while they were
 telling everyone
 
- 
else to walk like a penguin, and we had 
- 
vans to do this. We had to file with the 
- 
Ohio Disability Rights Commission and 
- 
request that the school thinks about other 
- 
ways of accommodating her, should there 
- 
be a storm, an ice storm, and she can't 
- 
get up to campus.
 And the solution
 
- 
was to have her move to a
 new dorm.
 
- 
You can't just do that over night. 
- 
You can't just move all your bedding 
- 
and all your bathroom supplies 
- 
and your whole... you know at the moment's 
- 
notice, when the weather changes 
- 
and so it has been my experience that 
- 
still a lot of places have done
 the bare minimum approach
 
- 
and think that that's all they need to do 
- 
when instead, they could be following more 
- 
of the latest practices and 
 implementation's science
 
- 
and making it easier for people to 
- 
register concerns or complaints. And 
- 
they often don't even need to file a 
- 
formal complaint issue, if you 
 approach a business or
 
- 
your educational institution 
 with an issue.
 
- 
Often times, progressive thinkers that 
 recognize the value of
 
- 
customers with disabilities frequenting
 their businesses or
 
- 
diversifying their faculty or their
 student body
 
- 
will simply not be aware that they have
 failed to accommodate or
 
- 
make accessible various programs
 and spaces.
 
- 
And that can be as simple as asking.
 But a lot of times a lot more
 
- 
has to be done, you have to document
 you have
 
- 
to make sure your emails go to
 multiple people
 
- 
and make the business case of why 
 surveying your policies
 
- 
to see whether they are biases or whether 
- 
there is discrimination in filing of 
- 
Not Synced complaints or even you have a title 
- 
Not Synced of, you know, a (...) officer on campus
 or (...) cooridnator
 
- 
Not Synced so that you can let students
 with disabilities know
 
- 
Not Synced who may have not proper documentation 
- 
Not Synced how they can go about making sure that 
- 
Not Synced they get what they need to show 
- 
Not Synced what they know, before they fail classes 
- 
Not Synced because they haven't knocked at the door 
- 
Not Synced of disability services and provided proof 
- 
Not Synced that they have a particular condition 
- 
Not Synced So I know, I am sort of rambling a bit, 
- 
Not Synced but I just, just wasn't aware of how much 
- 
Not Synced further we need to go when it comes to 
- 
Not Synced surveying and making sure that the ADA 
- 
Not Synced is being implemented and just because 
- 
Not Synced a law passes doesn't mean again 
- 
Not Synced that it is just going to happen 
- 
Not Synced you have to have allies and acitivists 
- 
Not Synced and insiders working very hard 
- 
Not Synced to make sure that people are recognizing 
- 
Not Synced the value of legislation 
- 
Not Synced which I think, still people are under 
- 
Not Synced the assumption that it applies to 
- 
Not Synced people who identify with disabilities but 
- 
Not Synced I don't think that was even neccesserely 
- 
Not Synced even the intent of the ADA 
- 
Not Synced I think it recognizes that people flow 
- 
Not Synced in and out of abilities and the extent to 
- 
Not Synced which they are excluded or discriminated 
- 
Not Synced against, because of their abilities is 
- 
Not Synced really what this legislation was about 
- 
Not Synced even having a record of having a 
- 
Not Synced condition that maybe you no longer have 
- 
Not Synced or you had it temporarily can mean that 
- 
Not Synced you might be excluded. If you applied for 
- 
Not Synced jobs recently, you know, many places 
- 
Not Synced require a statement. You have to indicate 
- 
Not Synced based of strict definitions whether you 
- 
Not Synced have limitations in these major life 
- 
Not Synced activities that will qualify you as a 
- 
Not Synced disabled person and I want to believe that 
- 
Not Synced they are asking these questions, so that 
- 
Not Synced they can mindfully recruit people with 
- 
Not Synced disabilities joining their ranks, their 
- 
Not Synced staffing, but sometimes I think what 
- 
Not Synced prevents people from using that 
- 
Not Synced information to disqualify candidates 
- 
Not Synced so there has to be checks and balances 
- 
Not Synced and accountabilities when it comes to 
- 
Not Synced making sure your civil rights legislation 
- 
Not Synced doesn't put all of the owners on the 
- 
Not Synced group itself to file and follow through 
- 
Not Synced and figure out which parts of the ADA are 
- 
Not Synced being violated. You know that can be 
- 
Not Synced really discouraging when all you want to 
- 
Not Synced do is go out and you know, go to the beach 
- 
Not Synced and find out which beaches are accessible 
- 
Not Synced or whether there is, you know, a mobility 
- 
Not Synced devices that are availible via the sand or 
- 
Not Synced you just want to go camping or you just 
- 
Not Synced want to go frequent people who are 
- 
Not Synced minorities on businesses or disabilities 
- 
Not Synced on businesses and some of this is out 
- 
Not Synced there and I tried to promote it through 
- 
Not Synced books and activists pages, but there is so 
- 
Not Synced much that we can do to leverage more of 
- 
Not Synced these ways of monitoring and implementing 
- 
Not Synced taking access to the next level whether 
- 
Not Synced for the disabled community pro forma or 
- 
Not Synced proper or for anyone who uses strollers 
- 
Not Synced who might carry a lot of materials in 
- 
Not Synced their hands could benefit from a push 
- 
Not Synced button. I think we need all to make a 
- 
Not Synced better job at making the business and the 
- 
Not Synced other benefit cases for improving our ADA 
- 
Not Synced access. Where my passions lie of late is 
- 
Not Synced in getting out the votes because we know 
- 
Not Synced that disabled people have been 
- 
Not Synced disenfranchised from the vote and from 
- 
Not Synced parenting and from all kind sorts of other 
- 
Not Synced basic human rights but this being an election 
- 
Not Synced year there is all kinds of folks working 
- 
Not Synced to crip the vote, #cripthevote Alice Wong 
- 
Not Synced and others who have been trying to make 
- 
Not Synced sure that candidates for president and for 
- 
Not Synced congressional offices and even local 
- 
Not Synced campaigns are expressing what their stance 
- 
Not Synced is on the ADA and on disability rights and 
- 
Not Synced human rights and hold, for the first 
- 
Not Synced time we've seen some traction on that. 
- 
Not Synced But what people don't realize is how many 
- 
Not Synced places are not accessible to voters with 
- 
Not Synced disabilities either because they use 
- 
Not Synced assisted technologies that don't 
- 
Not Synced interphase with the electronic equipement 
- 
Not Synced or they can't get accessible transportation 
- 
Not Synced or the place itself is simply inaccessible 
- 
Not Synced or they are institutionalized and barred 
- 
Not Synced from voting because of that and so the 
- 
Not Synced center fro American progress has been 
- 
Not Synced publishing some of the numbers, like over 
- 
Not Synced 60% of polling places are considered 
- 
Not Synced inaccessible. That's a problem. So voting 
- 
Not Synced by mail may benefit a lot of groups if 
- 
Not Synced you think of some of that in the future. 
- 
Not Synced And then the second big issue we should 
- 
Not Synced follow up on that not many people know 
- 
Not Synced about and that I am not even so clear of 
- 
Not Synced how is the ADA serves the population of 
- 
Not Synced people who are incarcerated in jails and 
- 
Not Synced in prisons and in institutions. I know the 
- 
Not Synced ADA amendments have been 2009 done a 
- 
Not Synced better job of successfully helping folks 
- 
Not Synced litigate when they are isolated and there 
- 
Not Synced for not included because of their 
- 
Not Synced institutionalized placements, but also 
- 
Not Synced I am aware that not many people know about 
- 
Not Synced the number, the sheer number of people 
- 
Not Synced with disabilities visible and a lot of 
- 
Not Synced invisible who are incarcerated and who are 
- 
Not Synced caught up in that system of jailing and 
- 
Not Synced aren't getting what they need inside or 
- 
Not Synced should have never been incarcerated to 
- 
Not Synced begin with bacause mayve they experience 
- 
Not Synced a condition that was misunderstood from 
- 
Not Synced the outset and so instead of deescalating 
- 
Not Synced a situation. Police need more training, we 
- 
Not Synced need to make the public more aware of how 
- 
Not Synced many people are languishing in the 
- 
Not Synced institutions where they are not only not 
- 
Not Synced productive, but you know what a waste of 
- 
Not Synced human capital. So, as we think about 
- 
Not Synced the black lives matter movement and the 
- 
Not Synced opportunities for intersectionality, I 
- 
Not Synced think the opportunities for allies of all 
- 
Not Synced kinds of civil rights groups need to come 
- 
Not Synced together and really leverage their powers 
- 
Not Synced to begin to think about not necessarily 
- 
Not Synced about defunding police or the incarcerating 
- 
Not Synced institutions but recognizing how many 
- 
Not Synced people of color have disabilities, how many 
- 
Not Synced women are how many are incarcerated with 
- 
Not Synced disabilities that may not even belong there 
- 
Not Synced so there is so much to be done on those 
- 
Not Synced two funds alone. And, clearly employment 
- 
Not Synced people are still way under employed but I 
- 
Not Synced know there are folks working to improve 
- 
Not Synced that and I am trying to work with those 
- 
Not Synced organizations to araise awareness about 
- 
Not Synced how they can do better in terms of 
- 
Not Synced their work force and retaining and 
- 
Not Synced retaining and recruiting actively 
- 
Not Synced professionals who, you know, they may not 
- 
Not Synced consider as a valuable resource but gosh 
- 
Not Synced people with disabilities are so of the 
- 
Not Synced most creative folks because they have to 
- 
Not Synced figure out how navigate and they do have 
- 
Not Synced persepctives that are normally based on 
- 
Not Synced maybe their particular
 impairment experinces
 
- 
Not Synced but having to navigate the world that 
- 
Not Synced isn't accessible, how to find the backdoor 
- 
Not Synced how to find the policies and so there is a 
- 
Not Synced lot of resilience to be found there, too. 
- 
Not Synced We need to be asking community members to 
- 
Not Synced confront ableism when they see it and part 
- 
Not Synced of that is educating people on the various 
- 
Not Synced forms that disability prejudice
 and discrimination can take.
 
- 
Not Synced There is an interesting moment right now 
- 
Not Synced with regard to anti-racism frameworks 
- 
Not Synced that are getting a lot of traction and 
- 
Not Synced people are beginning to, at least
 educational institutions,
 
- 
Not Synced start teaching circles where many of us 
- 
Not Synced are reading Ibram Kenids book how to be an 
- 
Not Synced anit-racist, how to first recognize when 
- 
Not Synced prejudice and discrimination exist on the 
- 
Not Synced bases of race, that we could also be doing 
- 
Not Synced with books related to disability prejudice 
- 
Not Synced and abilism but I really think the moment 
- 
Not Synced is now to consider some of the things at 
- 
Not Synced the same time because I think we may loose 
- 
Not Synced nuances of people who are confronting 
- 
Not Synced multiple oppressions. Though, I am just 
- 
Not Synced bringing that up because I know there is a 
- 
Not Synced lot of folks at my school now thinking 
- 
Not Synced about that we review policies to find out 
- 
Not Synced (...) discriminatory 
- 
Not Synced our policies for recruitment may have 
- 
Not Synced things embedded or cooked into the 
- 
Not Synced algorithms that are unintentionally 
- 
Not Synced excluding or failing to retain or promote 
- 
Not Synced those with disabilities at our institutions 
- 
Not Synced and so, when I think about the next steps 
- 
Not Synced what people can do I come back to, you know 
- 
Not Synced when people say something and they may 
- 
Not Synced just not know, they are not familiar 
- 
Not Synced perhaps with folks with 
 various disabilities
 
- 
Not Synced and we know that contact with people who 
- 
Not Synced experienced disabilities and differences 
- 
Not Synced is what makes people less prejudice 
- 
Not Synced because they come much more aware of the 
- 
Not Synced whole person and our stereotypes are not 
- 
Not Synced generalize-able and how if they listened 
- 
Not Synced to the voices of disabled people they can 
- 
Not Synced hear first hand what is problematic and 
- 
Not Synced we need to be doing by allowing folks with 
- 
Not Synced disabilities to speak, to be heard and 
- 
Not Synced then to support their agendas and not 
- 
Not Synced necessarily just take over. 
 So, the confrontation
 
- 
Not Synced literature is all about not necessarily 
- 
Not Synced saying: "Hey, you are a jerk. You just said 
- 
Not Synced something racist or ableist" and putting 
- 
Not Synced people on their defensive heels. That we 
- 
Not Synced can do this in ways that actually open up 
- 
Not Synced dialogues and that we should be 
- 
Not Synced encouraging difficult dialogues and brave 
- 
Not Synced conversations around what we can do 
- 
Not Synced locally in our houses, in our communities 
- 
Not Synced in our schools and organizations to make 
- 
Not Synced one change, to make one difference: to ask 
- 
Not Synced what is our policy, do we know whether all 
- 
Not Synced of our employees know what their rights 
- 
Not Synced are, should we be scheduling regular 
- 
Not Synced meetings with the ADA coordinator, do 
- 
Not Synced folks know how to find information and how 
- 
Not Synced to request a accommodation. Would it be 
- 
Not Synced great if parents went into an IEP Meeting 
- 
Not Synced at their schools, knowing what their kids 
- 
Not Synced got as accommodations. I think people are 
- 
Not Synced so non forthcoming at organizations with 
- 
Not Synced the things that they view as
 special privileges that are
 
- 
Not Synced only for those who, quote on quote, need 
- 
Not Synced it or deserve it. And when we look at 
- 
Not Synced disability rights as special privileges, 
- 
Not Synced we don't see them as civil rights that are 
- 
Not Synced required to be met and so we could be much 
- 
Not Synced more transparent about making sure our 
- 
Not Synced websites are not only 
 accessible to navigate
 
- 
Not Synced if you have a sensory or other impairments 
- 
Not Synced but to make explicit what the policy is 
- 
Not Synced for requesting a accommodations, how you 
- 
Not Synced not be fired for disclosing for example 
- 
Not Synced how we can confront things in
 non-aggressive way.
 
- 
Not Synced To ask people when they say something 
- 
Not Synced pejorative or maybe just outdated, you 
- 
Not Synced know, the word "handicap" is still out 
- 
Not Synced there i call it "handicrap", the word 
- 
Not Synced "special"' and we can just ask " what do 
- 
Not Synced you mean by that, what do you mean that 
- 
Not Synced they can't do that or that you curious 
- 
Not Synced about that they have sex, can you tell me 
- 
Not Synced more about why you think that and it can 
- 
Not Synced start a dialogue and that is something we 
- 
Not Synced can all do. I am still working hard to 
- 
Not Synced make my own home accessible to my 24 year 
- 
Not Synced old. We did construction to modify the 
- 
Not Synced house when we first bought it is a single 
- 
Not Synced level so that she feel like she was a part 
- 
Not Synced of the family and be able to get to all 
- 
Not Synced parts of the kitchen and her bathroom but 
- 
Not Synced there you know the laundry room has one 
- 
Not Synced step that we are still negotiating how to 
- 
Not Synced make sure that she can get into garage but 
- 
Not Synced things like where we put things in the 
- 
Not Synced refrigerator. You know if you have a 
- 
Not Synced wheelchair user in your family or someone 
- 
Not Synced who is a little person who may have a 
- 
Not Synced congenital or an otherwise amputated limb 
- 
Not Synced and we put things on shelves without even 
- 
Not Synced thinking about who can access the shelf 
- 
Not Synced and my other child who happens to be abled 
- 
Not Synced bodied would before dinner, you know, try 
- 
Not Synced to get a snack and before we could even 
- 
Not Synced say "no" he was out the door with the 
- 
Not Synced snack. My daughter would have to come in 
- 
Not Synced and say can I , can you get something of 
- 
Not Synced the top shelf from me and then we would 
- 
Not Synced say, you know, why don't you wait until 
- 
Not Synced dinner time and we have to be mindful 
- 
Not Synced about which draws we want to put her 
- 
Not Synced things into 
- 
Not Synced 
- 
Not Synced 
- 
Not Synced 
- 
Not Synced