Caroline's story is quite a shock. Her experience is deep and traumatic from time working inside the closed community of the Australian prison system. She talks of the systematic failures to understand the issues, the people that pit one person against another, and the denial, denial, denial. How can such behaviour on this level be ignored? In fact, this type of 'victim' versus 'perpetrator' model is the fundamental problem. Caroline finds clarity and systemises a way to build a culture and systems around this with alarming results.

Caroline is a knowledgeable, skilled consultant and facilitator with a background in criminal justice sociology. She specialises in assisting organisations to develop multifaceted competencies and systems around preventing workplace conflict. She offers organisations an insightful approach into conflict and is committed to building respectful collaboration workplace cultures. She has always been interested by power, how it is constructed, used and misused.

This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at http://ted.com/tedx