0:00:10.101,0:00:16.140 (Breathes in, breathes out) 0:00:17.435,0:00:21.480 So I didn't always make my living from music. 0:00:21.480,0:00:23.649 For about the five years after graduating 0:00:23.649,0:00:27.016 from an upstanding liberal arts university, 0:00:27.016,0:00:31.103 this was my day job. 0:00:31.103,0:00:35.671 I was a self-employed living statue called the 8-Foot Bride, 0:00:35.671,0:00:39.239 and I love telling people l did this for a job, 0:00:39.239,0:00:41.266 because everybody always wants to know, 0:00:41.266,0:00:44.400 who are these freaks in real life? 0:00:44.400,0:00:46.210 Hello. 0:00:46.210,0:00:49.071 I painted myself white one day, stood on a box, 0:00:49.071,0:00:51.479 put a hat or a can at my feet, 0:00:51.479,0:00:53.675 and when someone came by and dropped in money, 0:00:53.675,0:01:01.736 I handed them a flower and some intense eye contact. 0:01:01.736,0:01:03.207 And if they didn't take the flower, 0:01:03.207,0:01:07.673 I threw in a gesture of sadness and longing 0:01:07.673,0:01:11.738 as they walked away. 0:01:11.738,0:01:15.060 (Laughter) 0:01:15.060,0:01:19.384 So I had the most profound encounters with people, 0:01:19.384,0:01:21.249 especially lonely people who looked 0:01:21.249,0:01:24.345 like they hadn't talked to anyone in weeks, 0:01:24.345,0:01:28.118 and we would get this beautiful moment 0:01:28.118,0:01:32.629 of prolonged eye contact being allowed in a city street, 0:01:32.629,0:01:36.004 and we would sort of fall in love a little bit. 0:01:36.004,0:01:41.766 And my eyes would say, "Thank you. I see you." 0:01:41.766,0:01:44.294 And their eyes would say, 0:01:44.294,0:01:50.481 "Nobody ever sees me. Thank you." 0:01:50.481,0:01:52.357 And I would get harassed sometimes. 0:01:52.357,0:01:54.321 People would yell at me from their passing cars. 0:01:54.321,0:01:56.602 "Get a job!" 0:01:56.602,0:02:00.041 And I'd be, like, "This is my job." 0:02:00.041,0:02:03.774 But it hurt, because it made me fear 0:02:03.774,0:02:07.431 that I was somehow doing something un-joblike 0:02:07.431,0:02:10.887 and unfair, shameful. 0:02:10.887,0:02:16.019 I had no idea how perfect a real education I was getting 0:02:16.019,0:02:18.755 for the music business on this box. 0:02:18.755,0:02:20.254 And for the economists out there, 0:02:20.254,0:02:23.859 you may be interested to know I actually made a pretty predictable income, 0:02:23.859,0:02:25.562 which was shocking to me 0:02:25.562,0:02:28.171 given I had no regular customers, 0:02:28.171,0:02:31.459 but pretty much 60 bucks on a Tuesday, 90 bucks on a Friday. 0:02:31.459,0:02:32.996 It was consistent. 0:02:32.996,0:02:35.490 And meanwhile, I was touring locally 0:02:35.490,0:02:37.592 and playing in nightclubs with my band, the Dresden Dolls. 0:02:37.592,0:02:40.068 This was me on piano, a genius drummer. 0:02:40.068,0:02:42.101 I wrote the songs, and eventually 0:02:42.101,0:02:46.091 we started making enough money that I could quit being a statue, 0:02:46.091,0:02:48.443 and as we started touring, 0:02:48.443,0:02:50.560 I really didn't want to lose this sense 0:02:50.560,0:02:53.822 of direct connection with people, because I loved it. 0:02:53.822,0:02:57.007 So after all of our shows, we would sign autographs 0:02:57.007,0:03:00.248 and hug fans and hang out and talk to people, 0:03:00.248,0:03:05.310 and we made an art out of asking people to help us 0:03:05.310,0:03:07.966 and join us, and I would track down local musicians 0:03:07.966,0:03:12.292 and artists and they would set up outside of our shows, 0:03:12.292,0:03:13.951 and they would pass the hat, 0:03:13.951,0:03:15.501 and then they would come in and join us onstage, 0:03:15.501,0:03:20.331 so we had this rotating smorgasbord of weird, random circus guests. 0:03:20.331,0:03:23.220 And then Twitter came along, 0:03:23.220,0:03:25.568 and made things even more magic, because I could ask 0:03:25.568,0:03:28.035 instantly for anything anywhere. 0:03:28.035,0:03:30.100 So I would need a piano to practice on, 0:03:30.100,0:03:33.308 and an hour later I would be at a fan's house. This is in London. 0:03:33.308,0:03:35.804 People would bring home-cooked food to us 0:03:35.804,0:03:39.628 all over the world backstage and feed us and eat with us. This is in Seattle. 0:03:39.628,0:03:43.334 Fans who worked in museums and stores 0:03:43.334,0:03:46.614 and any kind of public space would wave their hands 0:03:46.614,0:03:50.181 if I would decide to do a last-minute, spontaneous, free gig. 0:03:50.181,0:03:53.301 This is a library in Auckland. 0:03:53.301,0:03:58.161 On Saturday I tweeted for this crate and hat, 0:03:58.161,0:03:59.999 because I did not want to schlep them from the East Coast, 0:03:59.999,0:04:01.753 and they showed up care of this dude, Chris 0:04:01.753,0:04:05.366 from Newport Beach, who says hello. 0:04:05.366,0:04:09.089 I once tweeted, where in Melbourne can I buy a neti pot? 0:04:09.089,0:04:11.880 And a nurse from a hospital drove one 0:04:11.880,0:04:13.848 right at that moment to the cafe I was in, 0:04:13.848,0:04:15.249 and I bought her a smoothie 0:04:15.249,0:04:18.183 and we sat there talking about nursing and death. 0:04:18.183,0:04:20.976 And I love this kind of random closeness, 0:04:20.976,0:04:24.890 which is lucky, because I do a lot of couchsurfing. 0:04:24.890,0:04:28.880 In mansions where everyone in my crew gets their own room 0:04:28.880,0:04:31.658 but there's no wireless, and in punk squats, 0:04:31.658,0:04:34.837 everyone on the floor in one room with no toilets 0:04:34.837,0:04:38.654 but with wireless, clearly making it the better option. 0:04:38.654,0:04:40.579 (Laughter) 0:04:40.579,0:04:42.982 My crew once pulled our van 0:04:42.982,0:04:46.933 up to a really poor Miami neighborhood 0:04:46.933,0:04:49.358 and we found out that our couchsurfing host for the night 0:04:49.358,0:04:52.382 was an 18-year-old girl, still living at home, 0:04:52.382,0:04:57.006 and her family were all undocumented immigrants from Honduras. 0:04:57.006,0:04:59.503 And that night, her whole family 0:04:59.503,0:05:02.782 took the couches and she slept together with her mom 0:05:02.782,0:05:05.542 so that we could take their beds. 0:05:05.542,0:05:08.046 And I lay there thinking, 0:05:08.046,0:05:11.087 these people have so little. 0:05:11.087,0:05:13.806 Is this fair? 0:05:13.806,0:05:16.362 And in the morning, her mom taught us how 0:05:16.362,0:05:18.914 to try to make tortillas and wanted to give me a Bible, 0:05:18.914,0:05:24.827 and she took me aside and she said to me in her broken English, 0:05:24.827,0:05:29.802 "Your music has helped my daughter so much. 0:05:29.802,0:05:33.846 Thank you for staying here. We're all so grateful." 0:05:33.846,0:05:37.702 And I thought, this is fair. 0:05:37.702,0:05:41.383 This is this. 0:05:41.383,0:05:43.997 A couple months later, I was in Manhattan, 0:05:43.997,0:05:46.537 and I tweeted for a crash pad, and at midnight, 0:05:46.537,0:05:48.441 I'm ringing a doorbell on the Lower East Side, 0:05:48.441,0:05:50.907 and it occurs to me I've never actually done this alone. 0:05:50.907,0:05:52.453 I've always been with my band or my crew. 0:05:52.453,0:05:56.945 Is this what stupid people do? (Laughter) 0:05:56.945,0:05:59.432 Is this how stupid people die? 0:05:59.432,0:06:01.498 And before I can change my mind, the door busts open. 0:06:01.498,0:06:05.016 She's an artist. He's a financial blogger for Reuters, 0:06:05.016,0:06:07.330 and they're pouring me a glass of red wine 0:06:07.330,0:06:08.501 and offering me a bath, 0:06:08.501,0:06:13.456 and I have had thousands of nights like that and like that. 0:06:13.456,0:06:17.481 So I couchsurf a lot. I also crowdsurf a lot. 0:06:17.481,0:06:20.809 I maintain couchsurfing and crowdsurfing 0:06:20.809,0:06:23.097 are basically the same thing. 0:06:23.097,0:06:25.601 You're falling into the audience 0:06:25.601,0:06:27.097 and you're trusting each other. 0:06:27.097,0:06:29.717 I once asked an opening band of mine 0:06:29.717,0:06:32.240 if they wanted to go out into the crowd and pass the hat 0:06:32.240,0:06:34.368 to get themselves some extra money, something that I did a lot. 0:06:34.368,0:06:36.513 And as usual, the band was psyched, 0:06:36.513,0:06:38.625 but there was this one guy in the band 0:06:38.625,0:06:42.740 who told me he just couldn't bring himself to go out there. 0:06:42.740,0:06:46.728 It felt too much like begging to stand there with the hat. 0:06:46.728,0:06:55.410 And I recognized his fear of "Is this fair?" and "Get a job." 0:06:55.410,0:06:58.856 And meanwhile, my band is becoming bigger and bigger. 0:06:58.856,0:07:01.130 We signed with a major label. 0:07:01.130,0:07:03.891 And our music is a cross between punk and cabaret. 0:07:03.891,0:07:06.096 It's not for everybody. 0:07:06.096,0:07:09.464 Well, maybe it's for you. 0:07:09.464,0:07:13.408 We sign, and there's all this hype leading up to our next record. 0:07:13.408,0:07:18.740 And it comes out and it sells about 25,000 copies in the first few weeks, 0:07:18.740,0:07:22.116 and the label considers this a failure. 0:07:22.116,0:07:24.667 And I was like, "25,000, isn't that a lot?" 0:07:24.667,0:07:27.300 They were like, "No, the sales are going down. It's a failure." 0:07:27.300,0:07:29.578 And they walk off. 0:07:29.578,0:07:32.609 Right at this same time, I'm signing and hugging after a gig, 0:07:32.609,0:07:34.753 and a guy comes up to me 0:07:34.753,0:07:37.025 and hands me a $10 bill, 0:07:37.025,0:07:38.379 and he says, 0:07:38.379,0:07:42.137 "I'm sorry, I burned your CD from a friend." 0:07:42.137,0:07:45.386 (Laughter) 0:07:45.386,0:07:48.851 "But I read your blog, I know you hate your label. 0:07:48.851,0:07:51.385 I just want you to have this money." 0:07:51.385,0:07:55.225 And this starts happening all the time. 0:07:55.225,0:07:58.690 I become the hat after my own gigs, 0:07:58.690,0:08:01.976 but I have to physically stand there and take the help from people, 0:08:01.976,0:08:04.185 and unlike the guy in the opening band, 0:08:04.185,0:08:08.215 I've actually had a lot of practice standing there. 0:08:08.215,0:08:10.331 Thank you. 0:08:10.331,0:08:12.482 And this is the moment I decide 0:08:12.482,0:08:15.274 I'm just going to give away my music for free 0:08:15.274,0:08:17.106 online whenever possible, 0:08:17.106,0:08:20.342 so it's like Metallica over here, Napster, bad; 0:08:20.342,0:08:23.130 Amanda Palmer over here, and I'm going to encourage 0:08:23.130,0:08:27.479 torrenting, downloading, sharing, but I'm going to ask for help, 0:08:27.479,0:08:30.999 because I saw it work on the street. 0:08:30.999,0:08:33.927 So I fought my way off my label and for my next project 0:08:33.927,0:08:36.631 with my new band, the Grand Theft Orchestra, 0:08:36.631,0:08:39.359 I turned to crowdfunding, 0:08:39.359,0:08:43.527 and I fell into those thousands of connections that I'd made, 0:08:43.527,0:08:46.295 and I asked my crowd to catch me. 0:08:46.295,0:08:49.343 And the goal was 100,000 dollars. 0:08:49.343,0:08:52.848 My fans backed me at nearly 1.2 million, 0:08:52.848,0:08:56.103 which was the biggest music crowdfunding project to date. 0:08:56.103,0:09:00.191 (Applause) 0:09:00.191,0:09:04.208 And you can see how many people it is. 0:09:04.208,0:09:08.239 It's about 25,000 people. 0:09:08.239,0:09:10.567 And the media asked, "Amanda, 0:09:10.567,0:09:12.941 the music business is tanking and you encourage piracy. 0:09:12.941,0:09:14.986 How did you make all these people pay for music?" 0:09:14.986,0:09:20.258 And the real answer is, I didn't make them. I asked them. 0:09:20.258,0:09:23.387 And through the very act of asking people, 0:09:23.387,0:09:25.836 I'd connected with them, 0:09:25.836,0:09:30.771 and when you connect with them, people want to help you. 0:09:30.771,0:09:34.545 It's kind of counterintuitive for a lot of artists. 0:09:34.545,0:09:36.200 They don't want to ask for things. 0:09:36.200,0:09:42.116 But it's not easy. It's not easy to ask. 0:09:42.116,0:09:44.331 And a lot of artists have a problem with this. 0:09:44.331,0:09:46.572 Asking makes you vulnerable. 0:09:46.572,0:09:50.935 And I got a lot of criticism online 0:09:50.935,0:09:52.782 after my Kickstarter went big 0:09:52.782,0:09:55.564 for continuing my crazy crowdsourcing practices, 0:09:55.564,0:09:57.983 specifically for asking musicians 0:09:57.983,0:10:00.829 who are fans if they wanted to join us on stage 0:10:00.829,0:10:04.331 for a few songs in exchange for love and tickets 0:10:04.331,0:10:07.428 and beer, and this was a doctored image 0:10:07.428,0:10:10.756 that went up of me on a website. 0:10:10.756,0:10:13.997 And this hurt in a really familiar way. 0:10:13.997,0:10:16.971 And people saying, "You're not allowed anymore 0:10:16.971,0:10:18.735 to ask for that kind of help," 0:10:18.735,0:10:23.303 really reminded me of the people in their cars yelling, "Get a job." 0:10:23.303,0:10:27.687 Because they weren't with us on the sidewalk, 0:10:27.687,0:10:31.233 and they couldn't see the exchange 0:10:31.233,0:10:33.270 that was happening between me and my crowd, 0:10:33.270,0:10:38.760 an exchange that was very fair to us but alien to them. 0:10:38.760,0:10:40.684 So this is slightly not safe for work. 0:10:40.684,0:10:43.356 This is my Kickstarter backer party in Berlin. 0:10:43.356,0:10:46.837 At the end of the night, I stripped and let everyone draw on me. 0:10:46.837,0:10:49.656 Now let me tell you, if you want to experience 0:10:49.656,0:10:52.735 the visceral feeling of trusting strangers, 0:10:52.735,0:10:54.837 I recommend this, 0:10:54.837,0:10:58.953 especially if those strangers are drunk German people. 0:10:58.953,0:11:03.595 This was a ninja master-level fan connection, 0:11:03.595,0:11:06.503 because what I was really saying here was, 0:11:06.503,0:11:09.103 I trust you this much. 0:11:09.103,0:11:13.223 Should I? Show me. 0:11:13.223,0:11:15.069 For most of human history, 0:11:15.069,0:11:20.411 musicians, artists, they've been part of the community, 0:11:20.411,0:11:24.834 connectors and openers, not untouchable stars. 0:11:24.834,0:11:29.176 Celebrity is about a lot of people loving you from a distance, 0:11:29.176,0:11:31.199 but the Internet and the content 0:11:31.199,0:11:33.807 that we're freely able to share on it 0:11:33.807,0:11:36.744 are taking us back. 0:11:36.744,0:11:40.452 It's about a few people loving you up close 0:11:40.452,0:11:44.939 and about those people being enough. 0:11:44.939,0:11:47.154 So a lot of people are confused by the idea 0:11:47.154,0:11:48.308 of no hard sticker price. 0:11:48.308,0:11:51.690 They see it as an unpredictable risk, but the things I've done, 0:11:51.690,0:11:53.874 the Kickstarter, the street, the doorbell, 0:11:53.874,0:11:56.002 I don't see these things as risk. 0:11:56.002,0:11:57.807 I see them as trust. 0:11:57.807,0:12:01.315 Now, the online tools to make the exchange 0:12:01.315,0:12:04.681 as easy and as instinctive as the street, 0:12:04.681,0:12:06.603 they're getting there. 0:12:06.603,0:12:10.202 But the perfect tools aren't going to help us 0:12:10.202,0:12:12.670 if we can't face each other 0:12:12.670,0:12:15.478 and give and receive fearlessly, 0:12:15.478,0:12:18.299 but, more important, 0:12:18.299,0:12:21.818 to ask without shame. 0:12:21.818,0:12:24.492 My music career has been spent 0:12:24.492,0:12:27.506 trying to encounter people on the Internet 0:12:27.506,0:12:30.003 the way I could on the box, 0:12:30.003,0:12:33.515 so blogging and tweeting not just about my tour dates 0:12:33.515,0:12:37.106 and my new video but about our work and our art 0:12:37.106,0:12:41.689 and our fears and our hangovers, our mistakes, 0:12:41.689,0:12:43.707 and we see each other. 0:12:43.707,0:12:47.558 And I think when we really see each other, 0:12:47.558,0:12:50.410 we want to help each other. 0:12:50.410,0:12:54.926 I think people have been obsessed with the wrong question, 0:12:54.926,0:12:58.540 which is, "How do we make people pay for music?" 0:12:58.540,0:13:00.988 What if we started asking, 0:13:00.988,0:13:05.632 "How do we let people pay for music?" 0:13:05.632,0:13:08.483 Thank you. 0:13:08.483,0:13:12.483 (Applause)