1 00:00:19,878 --> 00:00:21,290 How much do you get paid? 2 00:00:21,855 --> 00:00:23,743 Don't answer that out loud. 3 00:00:24,366 --> 00:00:26,147 But put a number in your head. 4 00:00:26,717 --> 00:00:31,360 Now: How much do you think the person sitting next to you gets paid? 5 00:00:31,876 --> 00:00:34,035 Again, don't answer out loud. 6 00:00:34,059 --> 00:00:35,161 (Laughter) 7 00:00:35,844 --> 00:00:38,202 At work, how much do you think 8 00:00:38,226 --> 00:00:42,164 the person sitting in the cubicle or the desk next to you gets paid? 9 00:00:42,188 --> 00:00:43,343 Do you know? 10 00:00:43,677 --> 00:00:45,042 Should you know? 11 00:00:45,661 --> 00:00:49,638 Notice, it's a little uncomfortable for me to even ask you those questions. 12 00:00:49,662 --> 00:00:52,812 But admit it -- you kind of want to know. 13 00:00:53,693 --> 00:00:57,218 Most of us are uncomfortable with the idea of broadcasting our salary. 14 00:00:57,242 --> 00:00:59,391 We're not supposed to tell our neighbors, 15 00:00:59,415 --> 00:01:02,607 and we're definitely not supposed to tell our office neighbors. 16 00:01:02,631 --> 00:01:06,145 The assumed reason is that if everybody knew what everybody got paid, 17 00:01:06,169 --> 00:01:07,959 then all hell would break loose. 18 00:01:07,983 --> 00:01:10,084 There'd be arguments, there'd be fights, 19 00:01:10,108 --> 00:01:12,297 there might even be a few people who quit. 20 00:01:12,321 --> 00:01:16,100 But what if secrecy is actually the reason for all that strife? 21 00:01:16,124 --> 00:01:18,742 And what would happen if we removed that secrecy? 22 00:01:19,299 --> 00:01:23,290 What if openness actually increased the sense of fairness and collaboration 23 00:01:23,314 --> 00:01:24,536 inside a company? 24 00:01:24,560 --> 00:01:28,146 What would happen if we had total pay transparency? 25 00:01:28,954 --> 00:01:30,271 For the past several years, 26 00:01:30,295 --> 00:01:33,208 I've been studying the corporate and entrepreneurial leaders 27 00:01:33,232 --> 00:01:36,781 who question the conventional wisdom about how to run a company. 28 00:01:36,805 --> 00:01:39,257 And the question of pay keeps coming up. 29 00:01:39,805 --> 00:01:42,255 And the answers keep surprising. 30 00:01:43,158 --> 00:01:44,965 It turns out that pay transparency -- 31 00:01:44,989 --> 00:01:47,099 sharing salaries openly across a company -- 32 00:01:47,123 --> 00:01:49,772 makes for a better workplace for both the employee 33 00:01:49,796 --> 00:01:51,383 and for the organization. 34 00:01:52,062 --> 00:01:55,161 When people don't know how their pay compares to their peers', 35 00:01:55,185 --> 00:01:57,001 they're more likely to feel underpaid 36 00:01:57,025 --> 00:01:58,960 and maybe even discriminated against. 37 00:01:59,346 --> 00:02:01,921 Do you want to work at a place that tolerates the idea 38 00:02:01,945 --> 00:02:04,749 that you feel underpaid or discriminated against? 39 00:02:05,397 --> 00:02:07,907 But keeping salaries secret does exactly that, 40 00:02:07,931 --> 00:02:10,814 and it's a practice as old as it is common, 41 00:02:11,374 --> 00:02:13,466 despite the fact that in the United States, 42 00:02:13,490 --> 00:02:16,940 the law protects an employee's right to discuss their pay. 43 00:02:18,117 --> 00:02:20,675 In one famous example from decades ago, 44 00:02:20,699 --> 00:02:22,805 the management of Vanity Fair magazine 45 00:02:22,829 --> 00:02:24,949 actually circulated a memo entitled: 46 00:02:24,973 --> 00:02:28,178 "Forbidding Discussion Among Employees of Salary Received." 47 00:02:28,202 --> 00:02:31,524 "Forbidding" discussion among employees of salary received. 48 00:02:32,182 --> 00:02:34,329 Now that memo didn't sit well with everybody. 49 00:02:34,353 --> 00:02:36,399 New York literary figures Dorothy Parker, 50 00:02:36,423 --> 00:02:38,185 Robert Benchley and Robert Sherwood, 51 00:02:38,209 --> 00:02:40,650 all writers in the Algonquin Round Table, 52 00:02:40,674 --> 00:02:42,455 decided to stand up for transparency 53 00:02:42,479 --> 00:02:44,211 and showed up for work the next day 54 00:02:44,235 --> 00:02:47,449 with their salary written on signs hanging from their neck. 55 00:02:47,473 --> 00:02:49,021 (Laughter) 56 00:02:49,416 --> 00:02:50,991 Imagine showing up for work 57 00:02:51,015 --> 00:02:54,505 with your salary just written across your chest for all to see. 58 00:02:56,273 --> 00:02:59,543 But why would a company even want to discourage salary discussions? 59 00:02:59,567 --> 00:03:02,899 Why do some people go along with it, while others revolt against it? 60 00:03:04,606 --> 00:03:07,650 It turns out that in addition to the assumed reasons, 61 00:03:07,674 --> 00:03:10,977 pay secrecy is actually a way to save a lot of money. 62 00:03:11,001 --> 00:03:12,912 You see, keeping salaries secret 63 00:03:12,936 --> 00:03:15,887 leads to what economists call "information asymmetry." 64 00:03:15,911 --> 00:03:18,182 This is a situation where, in a negotiation, 65 00:03:18,206 --> 00:03:21,204 one party has loads more information than the other. 66 00:03:21,587 --> 00:03:24,997 And in hiring or promotion or annual raise discussions, 67 00:03:25,021 --> 00:03:28,679 an employer can use that secrecy to save a lot of money. 68 00:03:29,218 --> 00:03:31,842 Imagine how much better you could negotiate for a raise 69 00:03:31,866 --> 00:03:33,673 if you knew everybody's salary. 70 00:03:36,312 --> 00:03:38,753 Economists warn that information asymmetry 71 00:03:38,777 --> 00:03:40,424 can cause markets to go awry. 72 00:03:40,448 --> 00:03:42,354 Someone leaves a pay stub on the copier, 73 00:03:42,378 --> 00:03:44,796 and suddenly everybody is shouting at each other. 74 00:03:45,566 --> 00:03:47,272 In fact, they even warn 75 00:03:48,596 --> 00:03:53,413 that information asymmetry can lead to a total market failure. 76 00:03:53,595 --> 00:03:55,609 And I think we're almost there. 77 00:03:55,633 --> 00:03:56,799 Here's why: 78 00:03:56,823 --> 00:04:01,751 first, most employees have no idea how their pay compares to their peers'. 79 00:04:02,334 --> 00:04:06,184 In a 2015 survey of 70,000 employees, 80 00:04:06,208 --> 00:04:09,589 two-thirds of everyone who is paid at the market rate 81 00:04:09,613 --> 00:04:11,845 said that they felt they were underpaid. 82 00:04:12,536 --> 00:04:15,415 And of everybody who felt that they were underpaid, 83 00:04:15,439 --> 00:04:18,392 60 percent said that they intended to quit, 84 00:04:18,416 --> 00:04:21,303 regardless of where they were -- underpaid, overpaid 85 00:04:21,327 --> 00:04:22,907 or right at the market rate. 86 00:04:23,700 --> 00:04:26,160 If you were part of this survey, what would you say? 87 00:04:26,184 --> 00:04:27,460 Are you underpaid? 88 00:04:27,484 --> 00:04:29,809 Well, wait -- how do you even know, 89 00:04:29,833 --> 00:04:31,966 because you're not allowed to talk about it? 90 00:04:32,411 --> 00:04:36,010 Next, information asymmetry, pay secrecy, 91 00:04:36,034 --> 00:04:38,813 makes it easier to ignore the discrimination 92 00:04:38,837 --> 00:04:41,304 that's already present in the market today. 93 00:04:41,717 --> 00:04:45,414 In a 2011 report from the Institute for Women's Policy Research, 94 00:04:45,438 --> 00:04:47,562 the gender wage gap between men and women 95 00:04:47,586 --> 00:04:49,324 was 23 percent. 96 00:04:49,951 --> 00:04:52,570 This is where that 77 cents on the dollar comes from. 97 00:04:53,141 --> 00:04:54,604 But in the Federal Government, 98 00:04:54,628 --> 00:04:56,691 where salaries are pinned to certain levels 99 00:04:56,715 --> 00:04:58,755 and everybody knows what those levels are, 100 00:04:58,779 --> 00:05:00,864 the gender wage gap shrinks to 11 percent -- 101 00:05:00,888 --> 00:05:03,464 and this is before controlling for any of the factors 102 00:05:03,488 --> 00:05:06,381 that economists argue over whether or not to control for. 103 00:05:06,764 --> 00:05:09,436 If we really want to close the gender wage gap, 104 00:05:09,460 --> 00:05:11,948 maybe we should start by opening up the payroll. 105 00:05:12,364 --> 00:05:15,586 If this is what total market failure looks like, 106 00:05:15,610 --> 00:05:18,878 then openness remains the only way to ensure fairness. 107 00:05:19,774 --> 00:05:22,275 Now, I realize that letting people know what you make 108 00:05:22,299 --> 00:05:23,945 might feel uncomfortable, 109 00:05:23,969 --> 00:05:25,484 but isn't it less uncomfortable 110 00:05:25,508 --> 00:05:28,388 than always wondering if you're being discriminated against, 111 00:05:28,412 --> 00:05:32,174 or if you wife or your daughter or your sister is being paid unfairly? 112 00:05:32,853 --> 00:05:36,793 Openness remains the best way to ensure fairness, 113 00:05:36,817 --> 00:05:38,730 and pay transparency does that. 114 00:05:39,491 --> 00:05:42,171 That's why entrepreneurial leaders and corporate leaders 115 00:05:42,195 --> 00:05:44,988 have been experimenting with sharing salaries for years. 116 00:05:45,012 --> 00:05:46,425 Like Dane Atkinson. 117 00:05:46,449 --> 00:05:50,328 Dane is a serial entrepreneur who started many companies 118 00:05:50,352 --> 00:05:51,934 in a pay secrecy condition 119 00:05:51,958 --> 00:05:55,311 and even used that condition to pay two equally qualified people 120 00:05:55,335 --> 00:05:57,031 dramatically different salaries, 121 00:05:57,055 --> 00:05:59,224 depending on how well they could negotiate. 122 00:05:59,591 --> 00:06:02,922 And Dane saw the strife that happened as a result of this. 123 00:06:03,388 --> 00:06:05,615 So when he started his newest company, SumAll, 124 00:06:05,639 --> 00:06:08,749 he committed to salary transparency from the beginning. 125 00:06:09,321 --> 00:06:11,059 And the results have been amazing. 126 00:06:11,924 --> 00:06:13,546 And in study after study, 127 00:06:13,570 --> 00:06:15,446 when people know how they're being paid 128 00:06:15,470 --> 00:06:17,499 and how that pay compares to their peers', 129 00:06:17,523 --> 00:06:20,456 they're more likely to work hard to improve their performance, 130 00:06:20,480 --> 00:06:23,329 more likely to be engaged, and they're less likely to quit. 131 00:06:23,353 --> 00:06:24,755 That's why Dane's not alone. 132 00:06:24,779 --> 00:06:26,950 From technology start-ups like Buffer, 133 00:06:27,415 --> 00:06:30,761 to the tens of thousands of employees at Whole Foods, 134 00:06:30,785 --> 00:06:33,952 where not only is your salary available for everyone to see, 135 00:06:33,976 --> 00:06:36,976 but the performance data for the store and for your department 136 00:06:37,000 --> 00:06:38,919 is available on the company intranet 137 00:06:38,943 --> 00:06:40,165 for all to see. 138 00:06:41,485 --> 00:06:43,947 Now, pay transparency takes a lot of forms. 139 00:06:43,971 --> 00:06:45,569 It's not one size fits all. 140 00:06:45,593 --> 00:06:48,089 Some post their salaries for all to see. 141 00:06:48,113 --> 00:06:50,414 Some only keep it inside the company. 142 00:06:50,438 --> 00:06:53,023 Some post the formula for calculating pay, 143 00:06:53,047 --> 00:06:54,821 and others post the pay levels 144 00:06:54,845 --> 00:06:56,623 and affix everybody to that level. 145 00:06:56,647 --> 00:06:58,696 So you don't have to make signs 146 00:06:58,720 --> 00:07:01,244 for all of your employees to wear around the office. 147 00:07:01,268 --> 00:07:04,182 And you don't have to be the only one wearing a sign 148 00:07:04,206 --> 00:07:05,428 that you made at home. 149 00:07:06,294 --> 00:07:09,498 But we can all take greater steps towards pay transparency. 150 00:07:10,033 --> 00:07:12,061 For those of you that have the authority 151 00:07:12,085 --> 00:07:13,879 to move forward towards transparency: 152 00:07:13,903 --> 00:07:15,378 it's time to move forward. 153 00:07:15,743 --> 00:07:18,211 And for those of you that don't have that authority: 154 00:07:18,235 --> 00:07:20,214 it's time to stand up for your right to. 155 00:07:21,063 --> 00:07:22,788 So how much do you get paid? 156 00:07:23,986 --> 00:07:26,613 And how does that compare to the people you work with? 157 00:07:26,990 --> 00:07:28,296 You should know. 158 00:07:29,112 --> 00:07:30,387 And so should they. 159 00:07:31,736 --> 00:07:32,904 Thank you. 160 00:07:32,928 --> 00:07:36,106 (Applause)