1 00:00:01,895 --> 00:00:05,970 Fifteen years ago, I thought that the diversity stuff 2 00:00:05,970 --> 00:00:08,718 was not something I had to worry about. 3 00:00:08,718 --> 00:00:13,190 It was something an older generation had to fight for. 4 00:00:13,190 --> 00:00:16,916 In my university, we were 50-50, male-female, 5 00:00:16,916 --> 00:00:19,996 and we women had often better grades. 6 00:00:19,996 --> 00:00:23,210 So while not everything was perfect, 7 00:00:23,210 --> 00:00:25,764 diversity and leadership decisions 8 00:00:25,764 --> 00:00:27,920 was something that would happen naturally 9 00:00:27,920 --> 00:00:30,935 over time, right? 10 00:00:30,935 --> 00:00:33,420 Well, not quite. 11 00:00:33,420 --> 00:00:36,253 While moving up the ladder working as a management consultant 12 00:00:36,253 --> 00:00:38,348 across Europe and the US, 13 00:00:38,348 --> 00:00:40,553 I started to realize how often 14 00:00:40,553 --> 00:00:43,147 I was the only woman in the room 15 00:00:43,147 --> 00:00:47,694 and how homogenous leadership still is. 16 00:00:47,694 --> 00:00:49,706 Many leaders I met 17 00:00:49,706 --> 00:00:54,802 saw diversity as something to comply with out of political correctness, 18 00:00:54,802 --> 00:00:57,980 or, best case, the right thing to do, 19 00:00:57,980 --> 00:01:00,551 but not as a business priority. 20 00:01:00,551 --> 00:01:02,886 They just did not have a reason to believe 21 00:01:02,886 --> 00:01:07,998 that diversity would help them achieve their most immediate, pressing goals: 22 00:01:07,998 --> 00:01:10,991 hitting the numbers, delivering the new product, 23 00:01:10,991 --> 00:01:14,741 the real goals they are measured by. 24 00:01:14,741 --> 00:01:18,147 My personal experience working with diverse teams 25 00:01:18,147 --> 00:01:22,054 had been that while they require a little bit more effort at the beginning, 26 00:01:22,054 --> 00:01:26,313 they did bring fresher, more creative ideas. 27 00:01:26,313 --> 00:01:28,275 So I wanted to know: 28 00:01:28,275 --> 00:01:31,850 are diverse organizations really more innovative, 29 00:01:31,850 --> 00:01:36,573 and can diversity be more than something to comply with? 30 00:01:36,573 --> 00:01:39,296 Can it be a real competitive advantage? 31 00:01:40,607 --> 00:01:45,669 So to find out, we set up a study with the Technical University of Munich. 32 00:01:45,669 --> 00:01:48,619 We surveyed 171 companies 33 00:01:48,619 --> 00:01:50,828 in Germany, Austria, and Switzerland, 34 00:01:50,828 --> 00:01:53,869 and as we speak, we're expanding the study 35 00:01:53,869 --> 00:01:56,663 to 1,600 companies 36 00:01:56,663 --> 00:02:00,035 in five additional countries around the world. 37 00:02:00,035 --> 00:02:03,082 We asked those companies basically two things: 38 00:02:03,082 --> 00:02:07,095 how innovative they are, and how diverse they are. 39 00:02:07,095 --> 00:02:08,560 To measure the first one, 40 00:02:08,560 --> 00:02:12,202 we asked them about innovation revenue. 41 00:02:12,202 --> 00:02:14,419 Innovation revenue is the share of revenues they've made 42 00:02:14,419 --> 00:02:17,943 from new products and services in the last three years, 43 00:02:17,943 --> 00:02:21,278 meaning we did not ask them how many creative ideas they have, 44 00:02:21,278 --> 00:02:24,998 but rather if these ideas translate into products and services 45 00:02:24,998 --> 00:02:29,226 that really make the company more successful today and tomorrow. 46 00:02:29,226 --> 00:02:34,559 To measure diversity, we looked at six different factors: 47 00:02:34,559 --> 00:02:39,615 country of origin, age and gender, amongst others. 48 00:02:39,615 --> 00:02:42,751 While preparing to go in the field with those questions, 49 00:02:42,751 --> 00:02:44,808 I sat down with my team 50 00:02:44,808 --> 00:02:49,274 and we discussed what we would expect as a result. 51 00:02:49,274 --> 00:02:52,892 To put it mildly, we were not optimistic. 52 00:02:52,892 --> 00:02:55,262 The most skeptic on the team thought, 53 00:02:55,262 --> 00:02:56,780 or saw a real possibility, 54 00:02:56,780 --> 00:02:59,352 that we would find nothing at all. 55 00:03:00,665 --> 00:03:02,970 Most of the team was rather on the cautious side, 56 00:03:02,970 --> 00:03:06,892 so we landed all together at only if, 57 00:03:06,892 --> 00:03:08,893 meaning that we might find some kind of link 58 00:03:08,893 --> 00:03:11,470 between innovation and diversity, 59 00:03:11,470 --> 00:03:13,209 but not across the board, 60 00:03:13,209 --> 00:03:16,417 rather only if certain criteria are met, 61 00:03:16,417 --> 00:03:18,930 for example leadership style, 62 00:03:18,930 --> 00:03:21,751 very open leadership style that allowed people 63 00:03:21,751 --> 00:03:25,693 to speak up freely and safely and contribute. 64 00:03:26,541 --> 00:03:29,021 A couple of months later, the data came in, 65 00:03:29,021 --> 00:03:34,900 and the results, the results convinced the most skeptical amongst us. 66 00:03:34,900 --> 00:03:37,316 The answer was a clear yes, 67 00:03:37,316 --> 00:03:39,122 no ifs, no buts. 68 00:03:39,122 --> 00:03:41,300 The data in our sample showed 69 00:03:41,300 --> 00:03:47,403 that more diverse companies are simply more innovative, period. 70 00:03:47,403 --> 00:03:52,409 Now, a fair question to ask is the chicken or the egg question, 71 00:03:52,409 --> 00:03:55,849 meaning, are companies really more innovative 72 00:03:55,849 --> 00:03:58,553 because they have a more diverse leadership, 73 00:03:58,553 --> 00:04:01,590 or the other way around? Which way is it? 74 00:04:01,590 --> 00:04:06,128 Now, we do not know how much is correlation versus causation, 75 00:04:06,128 --> 00:04:09,138 but what we do know is that clearly, 76 00:04:09,138 --> 00:04:12,346 in our sample, companies that are more diverse 77 00:04:12,346 --> 00:04:14,028 are more innovative, 78 00:04:14,028 --> 00:04:16,775 and that companies that are more innovative 79 00:04:16,775 --> 00:04:18,503 have a more diverse leadership too. 80 00:04:18,503 --> 00:04:21,126 So it's fair to assume that it works both ways, 81 00:04:21,126 --> 00:04:23,319 diversity driving innovation 82 00:04:23,319 --> 00:04:27,667 and innovation driving diversity. 83 00:04:27,667 --> 00:04:30,652 Now, once we published the results, 84 00:04:30,652 --> 00:04:32,754 we were surprised 85 00:04:32,754 --> 00:04:34,918 about the reactions in the media. 86 00:04:34,918 --> 00:04:37,955 we got quite some attention, 87 00:04:37,955 --> 00:04:40,550 and it went from quite factual, 88 00:04:40,550 --> 00:04:44,553 like "Higher Female Share Boost Innovation" 89 00:04:44,553 --> 00:04:47,877 to a little bit more sensationalist. 90 00:04:47,877 --> 00:04:50,173 (Laughter) 91 00:04:50,173 --> 00:04:51,790 As you can see, 92 00:04:51,790 --> 00:04:54,599 "Stay-at-home Women Cost Trillions," 93 00:04:54,599 --> 00:04:56,598 and, my personal favorite, 94 00:04:56,598 --> 00:04:58,991 "Housewives Kill Innovation." 95 00:04:58,991 --> 00:05:02,117 Well, there's no such thing as bad publicity, right? 96 00:05:02,117 --> 00:05:04,392 (Laughter) 97 00:05:04,392 --> 00:05:06,457 On the back of that coverage, 98 00:05:06,457 --> 00:05:09,818 we started to get calls from senior executives 99 00:05:09,818 --> 00:05:11,635 wanting to understand more, 100 00:05:11,635 --> 00:05:15,960 especially, surprise surprise, about gender diversity. 101 00:05:15,960 --> 00:05:20,035 I tend to open up those discussions by asking, 102 00:05:20,035 --> 00:05:24,251 "Well, what do you think of the situation in your organization today?" 103 00:05:24,251 --> 00:05:27,185 And a frequent reaction to that is, 104 00:05:27,185 --> 00:05:31,533 "Well, we're not yet there, but we're not that bad." 105 00:05:31,533 --> 00:05:33,695 One executive told me, for example, 106 00:05:33,695 --> 00:05:35,156 "Oh, we're not that bad. 107 00:05:35,156 --> 00:05:38,406 We have one member in our board who is a woman." 108 00:05:38,406 --> 00:05:39,416 (Laughter) 109 00:05:39,416 --> 00:05:40,787 And you laugh -- 110 00:05:40,787 --> 00:05:43,320 (Applause) 111 00:05:46,872 --> 00:05:50,435 Now, you laugh, but he had a point in being proud about it, 112 00:05:50,435 --> 00:05:52,010 because in Germany, 113 00:05:52,010 --> 00:05:56,317 if you have a company and it has one member on the board 114 00:05:56,317 --> 00:05:57,723 who is a woman, 115 00:05:57,723 --> 00:05:59,715 you are part of a select group of 30 116 00:05:59,715 --> 00:06:03,398 out of the 100 largest publicly listed companies. 117 00:06:03,398 --> 00:06:09,032 The other 70 companies have an all-male board, 118 00:06:09,032 --> 00:06:12,430 and not even one of these hundred largest publicly listed companies 119 00:06:12,430 --> 00:06:17,099 have, as of today, a female CEO. 120 00:06:17,099 --> 00:06:20,501 But here's the critically important insight. 121 00:06:20,501 --> 00:06:24,370 Those few female board members alone, 122 00:06:24,370 --> 00:06:26,535 they won't make a difference. 123 00:06:26,535 --> 00:06:31,465 Our data shows that for gender diversity to have an impact on innovation, 124 00:06:31,465 --> 00:06:35,733 you need to have more than 20 percent women in leadership. 125 00:06:35,733 --> 00:06:38,650 Let's have a look at the numbers. 126 00:06:38,650 --> 00:06:42,589 As you can see, we divided the sample into three groups, 127 00:06:42,589 --> 00:06:45,566 and the results are quite dramatic. 128 00:06:45,566 --> 00:06:50,291 Only in the group where you have more than 20 percent women in leadership, 129 00:06:50,291 --> 00:06:55,066 only then you see a clear jump in innovation revenue 130 00:06:55,066 --> 00:06:57,763 to above-average levels. 131 00:06:57,763 --> 00:07:01,723 So experience and data shows that you do need critical mass 132 00:07:01,723 --> 00:07:03,385 to move the needle, 133 00:07:03,385 --> 00:07:06,661 and companies like Alibaba, JP Morgan, or Apple 134 00:07:06,661 --> 00:07:12,234 has of today already achieved that threshold. 135 00:07:12,234 --> 00:07:15,896 Another reaction I got quite a lot was, 136 00:07:15,896 --> 00:07:19,949 "Well, it will get solved over time." 137 00:07:20,446 --> 00:07:23,752 And I have all the sympathy in the world for that point of view, 138 00:07:23,752 --> 00:07:26,920 because I used to think like that too. 139 00:07:26,920 --> 00:07:30,267 Now, let's have a look here again, 140 00:07:30,267 --> 00:07:31,513 and look at the numbers, 141 00:07:31,513 --> 00:07:32,423 taking Germany as an example. 142 00:07:32,423 --> 00:07:34,636 Let me first give you the good news. 143 00:07:34,636 --> 00:07:37,478 So the share of women who are college graduates 144 00:07:37,478 --> 00:07:40,648 and have at least 10 years of professional experience 145 00:07:40,648 --> 00:07:44,289 has grown nicely over the last 20 years, 146 00:07:44,289 --> 00:07:47,951 which means the pool in which to fish for female leaders 147 00:07:47,951 --> 00:07:50,280 has increased over time, 148 00:07:50,280 --> 00:07:51,879 and that's great. 149 00:07:51,879 --> 00:07:55,126 Now, according to my old theory, 150 00:07:55,126 --> 00:07:57,577 the share of women in leadership would have grown 151 00:07:57,577 --> 00:08:00,219 more or less in parallel, right? 152 00:08:00,219 --> 00:08:03,701 Now, let's have a look at what happened in reality. 153 00:08:03,701 --> 00:08:06,337 It's not even close, 154 00:08:06,337 --> 00:08:10,863 which means I was so wrong, 155 00:08:10,863 --> 00:08:13,815 and which means that my generation, 156 00:08:13,815 --> 00:08:15,911 your generation, 157 00:08:15,911 --> 00:08:20,803 the best-educated female generation in history, 158 00:08:20,803 --> 00:08:22,393 we have just not made it. 159 00:08:22,393 --> 00:08:24,897 We have failed to achieve leadership in significant numbers. 160 00:08:24,897 --> 00:08:29,734 Education just did not translate into leadership. 161 00:08:30,775 --> 00:08:34,290 Now, that was a painful realization for me 162 00:08:34,290 --> 00:08:36,654 and made me realize, 163 00:08:36,654 --> 00:08:38,723 if we want to change this, 164 00:08:38,723 --> 00:08:42,394 we need to engage and we need to do better. 165 00:08:42,394 --> 00:08:45,689 Now, what to do? 166 00:08:45,689 --> 00:08:49,292 Achieving more than 20 percent women in leadership 167 00:08:49,292 --> 00:08:51,996 seems like a daunting task to many, 168 00:08:51,996 --> 00:08:54,937 understandably given the track record. 169 00:08:54,937 --> 00:08:56,933 But it's doable, 170 00:08:56,933 --> 00:09:00,260 and there are many companies today that are making progress there 171 00:09:00,260 --> 00:09:01,558 and doing it successfully. 172 00:09:01,558 --> 00:09:05,027 Let's take SAP, the software company, as an example. 173 00:09:05,027 --> 00:09:09,875 They had, in 2011, 19 percent women in leadership, 174 00:09:09,875 --> 00:09:11,593 yet they decided to do better, 175 00:09:11,593 --> 00:09:14,723 and they did what you do in any other area of business 176 00:09:14,723 --> 00:09:16,282 where you want to improve. 177 00:09:16,282 --> 00:09:19,921 They set themselves a measurable target. 178 00:09:19,921 --> 00:09:24,610 So they set themselves a target of 25 percent for 2017, 179 00:09:24,610 --> 00:09:27,394 which they just have achieved. 180 00:09:27,394 --> 00:09:30,731 The goals made them think more creatively about developing leaders 181 00:09:30,731 --> 00:09:33,442 and tapping new recruiting pools. 182 00:09:33,442 --> 00:09:38,819 They now even set a target of 30 percent women in leadership for 2022. 183 00:09:38,819 --> 00:09:41,265 So experience shows it's doable, 184 00:09:41,265 --> 00:09:42,921 and at the end of the day, 185 00:09:42,921 --> 00:09:47,389 it all boils down to two decisions that are taken every day 186 00:09:47,389 --> 00:09:49,322 in every organization by many of us: 187 00:09:49,322 --> 00:09:56,406 who to hire, and who to develop and promote? 188 00:09:56,406 --> 00:09:59,783 Now, nothing against women's programs, 189 00:09:59,783 --> 00:10:01,307 networks, mentoring, trainings. 190 00:10:01,307 --> 00:10:03,502 All is good. 191 00:10:03,502 --> 00:10:05,886 But it is these two decisions 192 00:10:05,886 --> 00:10:07,254 that at the end of the day 193 00:10:07,254 --> 00:10:09,590 send the most powerful chain signal 194 00:10:09,590 --> 00:10:13,330 in any organization. 195 00:10:13,330 --> 00:10:16,575 Now, I never set out to be a diversity advocate. 196 00:10:16,575 --> 00:10:18,994 I am a business advisor. 197 00:10:18,994 --> 00:10:24,057 But now, now my goal is to change the face of leadership, 198 00:10:24,057 --> 00:10:26,394 to make it more diverse, 199 00:10:26,394 --> 00:10:28,931 and not so that leaders can check a box 200 00:10:28,931 --> 00:10:31,980 and feel like they have complied with something 201 00:10:31,980 --> 00:10:34,560 or they have been politically correct, 202 00:10:34,560 --> 00:10:36,492 but because they understand, 203 00:10:36,492 --> 00:10:40,526 they understand that diversity is making their organization 204 00:10:40,526 --> 00:10:42,060 more innovative, better, 205 00:10:42,060 --> 00:10:45,763 and by embracing diversity, by embracing diverse talent, 206 00:10:45,763 --> 00:10:48,749 we are providing true opportunity for everyone. 207 00:10:48,749 --> 00:10:49,951 Thank you. 208 00:10:49,951 --> 00:10:51,249 Thank you so much. 209 00:10:51,249 --> 00:10:52,817 (Applause)