0:00:13.920,0:00:17.660 The internet gives everyone in society a voice[br]in the public sphere. 0:00:17.660,0:00:24.360 But when anyone can post anything online,[br]the result is a lot of information. 0:00:24.360,0:00:28.330 Some of this is trustworthy, but a lot of[br]it isn’t. 0:00:28.330,0:00:33.030 On social media and search platforms, all[br]information is made to look the same. 0:00:33.030,0:00:39.330 It can be hard to tell what is from a credible[br]source, such as a professional news organization, 0:00:39.330,0:00:43.820 and what is less reliable. 0:00:43.820,0:00:48.460 Social media networks make it easy for wrong[br]information to spread, which means we hear 0:00:48.460,0:00:50.989 a lot about the ‘fake news’ problem. 0:00:50.989,0:00:54.780 But what is fake news, exactly? 0:00:54.780,0:00:59.269 The phrase gets used to describe all kinds[br]of wrong information — from articles intended 0:00:59.269,0:01:06.350 to deceive people, to misleading memes and[br]clickbait headlines, to conspiracy theories. 0:01:06.350,0:01:11.340 Some people call news reports they don’t[br]like ‘fake news’ as a way to discredit 0:01:11.340,0:01:14.830 reliable sources, which only adds to the confusion. 0:01:14.830,0:01:20.649 To understand the problem of wrong information[br]online, it helps to define and categorize 0:01:20.649,0:01:22.250 it. 0:01:22.250,0:01:30.390 False information can be sorted into two categories:[br]misinformation and disinformation. 0:01:30.390,0:01:34.730 Misinformation is wrong, but the person sharing[br]it believes it to be true. 0:01:34.730,0:01:39.630 While misinformation can be damaging, its[br]intent is not to cause harm. 0:01:39.630,0:01:49.140 Examples could include a factual error caused[br]by misunderstanding, a manipulated image, 0:01:49.140,0:01:52.210 or a real photo that appears with a made up[br]story. 0:01:52.210,0:01:58.219 Disinformation, on the other hand, is deliberately[br]false information created and shared to cause 0:01:58.219,0:01:59.219 harm. 0:01:59.219,0:02:04.240 It has the goal of confusing people about[br]what is true, and influencing how they think 0:02:04.240,0:02:05.899 and act. 0:02:05.899,0:02:13.319 For example, a false rumour circulated about[br]a political candidate that causes others to 0:02:13.319,0:02:14.319 doubt their trustworthiness. 0:02:14.319,0:02:19.290 Together, all this mis- and disinformation[br]can be thought of as “information pollution.” 0:02:19.290,0:02:24.420 Unreliable stories or posts can be interesting[br]or funny or spark an emotion that makes us 0:02:24.420,0:02:28.040 want to believe and share them with friends. 0:02:28.040,0:02:33.620 People contribute to information pollution[br]by sharing false and misleading content. 0:02:33.620,0:02:39.090 Before believing or sharing something, stop[br]and ask “who made this, and why?” 0:02:39.090,0:02:46.750 This is the first step in combating information[br]pollution to become a more informed citizen.