1 00:00:00,000 --> 00:00:03,090 (KR Information Design Lab The Tablet Newspaper: A vision for the Future) 2 00:00:03,090 --> 00:00:06,446 (Copyright 1994 Knight-Ridder, Inc) [Printing noise] 3 00:00:06,446 --> 00:00:11,510 [Off voice, female] For more than 500 years, ink printed on paper has been the best medium 4 00:00:11,510 --> 00:00:15,490 for delivering written information. 5 00:00:15,490 --> 00:00:20,199 But as the world becomes increasingly digital, all that is changing. 6 00:00:20,199 --> 00:00:25,199 Here, at the Knight-Ridder information design lab in Boulder, Colorado, 7 00:00:25,199 --> 00:00:31,169 a team of journalists, designers, technologists and researchers 8 00:00:31,169 --> 00:00:35,850 is putting together the tools that will take today's newspaper into the electronic age. 9 00:00:35,850 --> 00:00:38,630 [Roger Fidler] We will have the interactive graphic now. 10 00:00:38,630 --> 00:00:43,360 So, when you click on the graphical animate on the front page, or you click on the story 11 00:00:43,360 --> 00:00:43,610 (?) 12 00:00:43,360 --> 00:00:48,620 [off voice] Roger Fidler established the lab for Knight-Ridder in the Fall of 1992. 13 00:00:48,620 --> 00:00:51,350 Today, he serves as its director. 14 00:00:51,350 --> 00:00:55,930 [Fidler] All human communication systems are undergoing a transformation -- 15 00:00:55,930 --> 00:00:57,700 from one form to another. 16 00:00:57,700 --> 00:01:03,080 And that's all being brought about by emergent technologies and by cultural changes. 17 00:01:03,080 --> 00:01:09,680 Now, several years ago, I coined the word "mediamorphosis" to describe this transformation. 18 00:01:09,680 --> 00:01:12,100 Newspapers are certainly going through that now, 19 00:01:12,100 --> 00:01:17,760 but all forms of media that we know today will be transformed over the next 10, 15 years. 20 00:01:17,760 --> 00:01:23,870 [off voice, male] The transforming inventions are of course the computer and digital telecommunications, 21 00:01:23,870 --> 00:01:30,870 We're finding that our capacity to be able to process and deliver information 22 00:01:31,430 --> 00:01:34,970 through information superhighways and computer systems, 23 00:01:34,970 --> 00:01:40,409 are increasing in efficiency and they're resulting in reduced costs for publishing. 24 00:01:40,409 --> 00:01:45,710 I do believe that for the first time, we're going to begin seeing an alternative to ink 25 00:01:45,710 --> 00:01:46,570 on paper. 26 00:01:46,570 --> 00:01:50,280 It may be difficult to conceptualize, the idea of digital paper, 27 00:01:50,280 --> 00:01:53,080 but in fact, we believe that that's what's going to happen. 28 00:01:53,080 --> 00:01:55,860 [Fidler] Ideal is (? 1:54) is a media think-tank: 29 00:01:55,860 --> 00:02:01,850 we bring people to the lab to give us more insights into the developments of technologies 30 00:02:01,850 --> 00:02:05,530 and particularly, digital technologies and digital communication. 31 00:02:05,530 --> 00:02:09,789 Our role is to investigate the opportunities that may be there for newspaper companies 32 00:02:09,789 --> 00:02:11,290 over the next few years 33 00:02:11,290 --> 00:02:16,080 and to also try to develop a long-range vision of where the newspaper industry is headed 34 00:02:16,080 --> 00:02:18,270 over the next 5, 10, 20 years. 35 00:02:18,270 --> 00:02:23,310 [Off voice, female] An important part of this evolution is the emergence of the electronic 36 00:02:23,310 --> 00:02:24,810 tablet. 37 00:02:24,810 --> 00:02:30,620 This device is under development at consumer electronic companies around the world. 38 00:02:30,620 --> 00:02:33,450 Tablets will be a whole new class of computers. 39 00:02:33,450 --> 00:02:35,530 They'll weigh under two pounds. 40 00:02:35,530 --> 00:02:37,260 They'll be totally portable. 41 00:02:37,260 --> 00:02:42,090 They'll have a clarity of screen display comparable to ink on paper. 42 00:02:42,090 --> 00:02:47,340 They'll be able to blend text, video, audio and graphics together. 43 00:02:47,340 --> 00:02:51,520 And they'll be part of our daily lives around the turn of this century. 44 00:02:51,520 --> 00:02:54,860 We may still use computers to create information, 45 00:02:54,860 --> 00:03:00,349 but we'll use the tablet to interact with information: reading, watching, listening. 46 00:03:00,349 --> 00:03:04,069 [Fidler] Our goal here, at the Information Design Lab, 47 00:03:04,069 --> 00:03:08,250 is to develop the appropriate interfaces and appropriate technologies, 48 00:03:08,250 --> 00:03:15,250 so that when we actually do produce electronic editions of newspapers for these tablets, 49 00:03:16,180 --> 00:03:20,680 that we could hand it to you and you would immediately know how to use the ..... 50 00:03:20,680 --> 00:03:22,450 because it looks familiar to you. 51 00:03:22,450 --> 00:03:26,140 In fact, what we are doing is building a bridge of familiarity. 52 00:03:26,140 --> 00:03:31,860 When we talk about human communication systems, what we discover throughout history 53 00:03:31,860 --> 00:03:38,000 is that they have evolved and new forms tend to take on many of the characteristics of 54 00:03:38,000 --> 00:03:38,709 older forms 55 00:03:38,709 --> 00:03:40,900 for some period of time. 56 00:03:40,900 --> 00:03:44,069 Over time, of course, they do evolve and take on their own characteristics. 57 00:03:44,069 --> 00:03:48,220 I believe the same thing will happen in our transition 58 00:03:48,220 --> 00:03:53,620 from ink on paper to digital forms of newspapers and magazines and books. 59 00:03:53,620 --> 00:03:59,470 But in the beginning, they will retain many of the familiar characteristics of print products 60 00:03:59,470 --> 00:04:00,000 today. 61 00:04:00,000 --> 00:04:03,190 And I think that's absolutely essential. 62 00:04:03,190 --> 00:04:06,879 We don't want to have to issue people manuals to read their newspaper. 63 00:04:06,879 --> 00:04:10,940 You already know how to read a newspaper, you know how to turn pages, pull out a section, 64 00:04:10,940 --> 00:04:13,450 find things that are interesting to you. 65 00:04:13,450 --> 00:04:18,370 We can enhance that with electronic technology and make it much more useful 66 00:04:18,370 --> 00:04:20,419 and add value to it. 67 00:04:20,419 --> 00:04:25,190 But we believe we have to build a bridge of familiarity first, 68 00:04:25,190 --> 00:04:29,570 to get us from the ink on paper product into the digital world. (4:28) 69 00:04:29,570 --> 00:04:34,070 [off voice, female] Let's take a closer look at the Information Design Lab's vision 70 00:04:34,070 --> 00:04:37,330 of the electronic newspaper of the future. 71 00:04:37,330 --> 00:04:41,130 On first glance, it looks just like a printed newspaper. 72 00:04:41,130 --> 00:04:47,190 In fact, you can browse stories and turn pages just as you would on paper. 73 00:04:47,190 --> 00:04:51,040 But if a story interests you, you can read it more deeply. 74 00:04:51,040 --> 00:04:54,970 Suppose this story about Bosnia catches your attention. 75 00:04:54,970 --> 00:04:57,970 Just touch the text, and the full story appears. 76 00:04:57,970 --> 00:05:02,229 What you read is no longer limited to the physical constraints 77 00:05:02,229 --> 00:05:05,340 of the printing press and production process. 78 00:05:05,340 --> 00:05:10,740 A story is edited for content and completeness, not for news ..... (? 5:10) 79 00:05:10,740 --> 00:05:16,190 And the tablet newspaper extends communication beyond the written word. 80 00:05:16,190 --> 00:05:18,870 Touch the map, and it comes alive, 81 00:05:18,870 --> 00:05:22,340 using the tools of sound and animation to tell the story. 82 00:05:22,340 --> 00:05:25,830 [Off voice, male] To understand the land divisions proposed today, 83 00:05:25,830 --> 00:05:30,669 one must look at how the diverse cultures of the Balkans, recently, were part of Yugoslavia, 84 00:05:30,669 --> 00:05:33,580 which formerly held a prominent position in Central Europe. 85 00:05:33,580 --> 00:05:38,030 [Off voice, female] Access to information concerns everyone. 86 00:05:38,030 --> 00:05:43,810 This vision of an electronic newspaper lets its readers move beyond physical barriers. 87 00:05:43,810 --> 00:05:50,810 If you can't read small type, enlarge it until the type size feels comfortable for you. 88 00:05:51,400 --> 00:05:58,400 Tablet newspapers can also combine video and audio clips with written stories. 89 00:05:58,710 --> 00:06:03,539 For example, in this sports story, sound bites and instant replays mean 90 00:06:03,539 --> 00:06:06,169 you don't have to worry about missing that exciting play. 91 00:06:06,169 --> 00:06:06,940 [off voice, male] The whole play is gone. 92 00:06:06,940 --> 00:06:09,250 It's close (?) in the air (6:10) 93 00:06:09,250 --> 00:06:11,169 it might be .... the score 94 00:06:11,169 --> 00:06:18,009 ... a great arm 95 00:06:18,009 --> 00:06:25,009 Here comes the .... here comes the.... (6:20) 96 00:06:25,610 --> 00:06:26,560 .... he never got to the ..... 97 00:06:26,560 --> 00:06:27,509 [Woman] Hey, look at this! 98 00:06:27,509 --> 00:06:29,800 [Male voice 6:25]... swing the bat here, the double play is gone(?) 99 00:06:29,800 --> 00:06:32,840 [off voice other male (6:28)] It goes in the air, it might ... the score .... that underneath 100 00:06:32,840 --> 00:06:33,090 (6:32) 101 00:06:33,030 --> 00:06:36,449 [Off voice, female] And unlike television, you can watch it as many time as you want, 102 00:06:36,449 --> 00:06:41,130 or slow the video down to look at just one frame. 103 00:06:41,130 --> 00:06:47,130 [off voice, some male (6:40)] ... strikes the baseball, and ... is gone down and that 104 00:06:47,130 --> 00:06:47,380 is how... (6:45) 105 00:06:47,130 --> 00:06:51,710 [Off voice, female] The tablet paper even flags items of special interest to you. 106 00:06:51,710 --> 00:06:55,460 We've included a personal profile page where you can tell the newspaper 107 00:06:55,460 --> 00:06:59,580 to find ads or stories that march your interests. 108 00:06:59,580 --> 00:07:05,699 You can see an index of the entire newspaper with items that match your special interests 109 00:07:05,699 --> 00:07:06,720 highlighted, 110 00:07:06,720 --> 00:07:12,800 turn to a set of abstracts that match your personal profile, 111 00:07:12,800 --> 00:07:17,889 and jump from the index or the abstract to the full story. 112 00:07:17,889 --> 00:07:22,460 But moving to a new form doesn't mean you should give up anything, 113 00:07:22,460 --> 00:07:26,910 including the ability to save and share pieces of the newspaper. 114 00:07:26,910 --> 00:07:32,050 Just like the printed form, with the tablet newspaper, you can clip and save articles, 115 00:07:32,050 --> 00:07:35,380 or send them electronically to a friend. 116 00:07:35,380 --> 00:07:38,160 You can do all this without using a manual, 117 00:07:38,160 --> 00:07:43,400 because everyone already understands how a newspaper works. 118 00:07:43,400 --> 00:07:47,440 One of the things that helps readers navigate through the newspaper is its familiar look 119 00:07:47,440 --> 00:07:48,740 and feel. 120 00:07:48,740 --> 00:07:53,979 We know how to find everything in our newspaper, it's the one we read everyday. 121 00:07:53,979 --> 00:07:58,940 Retaining that look and feel is very important, because people don't buy generic news. 122 00:07:58,940 --> 00:08:02,639 They buy a specific newspaper with a branded identity. 123 00:08:02,639 --> 00:08:05,800 [Fidler] For most people, a newspaper is like a friend. 124 00:08:05,800 --> 00:08:08,979 It's somebody you know, you have come to trust. 125 00:08:08,979 --> 00:08:13,300 Over the last 15 years, there have been many attempts to develop electronic newspapers 126 00:08:13,300 --> 00:08:17,319 and many of the technologists who have been pursuing these objectives 127 00:08:17,319 --> 00:08:20,319 assume that information is simply a commodity 128 00:08:20,319 --> 00:08:23,259 and people really don't care where that information comes from 129 00:08:23,259 --> 00:08:27,039 as long as it matches their set of personal interests. 130 00:08:27,039 --> 00:08:29,380 I disagree with that view. 131 00:08:29,380 --> 00:08:31,849 People recognize the newspapers they subscribe to. 132 00:08:31,849 --> 00:08:34,959 They don't even have to see the name on the name plate. 133 00:08:34,959 --> 00:08:40,129 If it is on a news stand, they immediately recognize the New York Times or the Wall Street 134 00:08:40,129 --> 00:08:40,449 Journal 135 00:08:40,449 --> 00:08:41,809 or Philadelphia Inquirer. 136 00:08:41,809 --> 00:08:47,110 And it's also true for the local newspapers in small towns. 137 00:08:47,110 --> 00:08:51,220 And there is a loyalty attached to those - those names. 138 00:08:51,220 --> 00:08:54,910 When you buy that newspaper and you go to the newspaper, you know how it's organized. 139 00:08:54,910 --> 00:08:56,350 It feels comfortable to you. 140 00:08:56,350 --> 00:09:01,149 [Off voice, female] Advertising is an important of the Knight Ridder model. 141 00:09:01,149 --> 00:09:03,999 It helps underwrite the cost of the newspaper, 142 00:09:03,999 --> 00:09:09,769 making the news accessible to everyone -- plus, people like advertising. 143 00:09:09,769 --> 00:09:14,329 It's a part of the local information package and at times, it can be as important as the 144 00:09:14,329 --> 00:09:16,110 news itself. 145 00:09:16,110 --> 00:09:19,910 Most people want to know what's on sale this week at the department store, 146 00:09:19,910 --> 00:09:23,110 and they want to clip the Sunday coupons. 147 00:09:23,110 --> 00:09:26,889 The tablet newspaper takes advertising to new dimensions, 148 00:09:26,889 --> 00:09:30,279 making the ad more useful to readers who are interested in it, 149 00:09:30,279 --> 00:09:34,239 without annoying readers who aren't at all interested in it. 150 00:09:34,239 --> 00:09:39,009 Just as you can go deeper into a story, you can go deeper into an ad. 151 00:09:39,009 --> 00:09:43,550 Plus, the tablet has two-way communication's capability. 152 00:09:43,550 --> 00:09:46,290 So you can buy and sell electronically, 153 00:09:46,290 --> 00:09:47,379 make reservations, 154 00:09:47,379 --> 00:09:50,040 or request more information. 155 00:09:50,040 --> 00:09:55,879 [Ridler] Well, you have to think of ads somewhat differently in electronic publishing. 156 00:09:55,879 --> 00:10:00,649 In a sense, the are very much like a shopping center. 157 00:10:00,649 --> 00:10:05,689 In the print model, we find that, you know, you have a surface 158 00:10:05,689 --> 00:10:09,259 and it's a two-dimensional world, so what you see is what you get. 159 00:10:09,259 --> 00:10:11,959 The advertiser presents their image or their sale 160 00:10:11,959 --> 00:10:18,119 but requires you then, after you've seen the ad, to go do something later with it. 161 00:10:18,119 --> 00:10:22,549 [Fidler, off] In the electronic world, we're really dealing with a tri-dimensional world. 162 00:10:22,549 --> 00:10:26,559 The advertising on the surface pages that you browse, just like a newspaper today, 163 00:10:26,559 --> 00:10:31,069 are in a sort of sense, the store front window. 164 00:10:31,069 --> 00:10:34,639 If I'm interested in that ad and want to know more, 165 00:10:34,639 --> 00:10:37,339 it's simply a matter of touching that ad, 166 00:10:37,339 --> 00:10:43,360 and at that point, I go through an electronic doorway into the advertiser's space. 167 00:10:43,360 --> 00:10:49,660 And in that space might be a video clip for 15 or 20 seconds, sort of a TV commercial, 168 00:10:49,660 --> 00:10:50,519 but I'm in control. 169 00:10:50,519 --> 00:10:55,699 [Off voice, female] The tablet makes information 100% accessible. 170 00:10:55,699 --> 00:10:57,910 It goes where you go. 171 00:10:57,910 --> 00:11:02,299 If you don't want to read the paper, the tablet can read the stories to you. 172 00:11:02,299 --> 00:11:04,230 [woman driver] Read story. 173 00:11:04,230 --> 00:11:08,369 [Speech-to-text] Geneva. Adopting the language and locale (? 11:07) of a bygone diplomatic 174 00:11:08,369 --> 00:11:08,739 era... 175 00:11:08,739 --> 00:11:12,619 [Off voice, female] And you can get your news anywhere. 176 00:11:12,619 --> 00:11:17,369 We envision kiosks that would download your publications onto electronic cards 177 00:11:17,369 --> 00:11:21,399 that go inside the tablet. 178 00:11:21,399 --> 00:11:25,299 So if you're doing business in Miami but your home town is Denver, 179 00:11:25,299 --> 00:11:28,429 you can still get your local paper delivered every morning. 180 00:11:28,429 --> 00:11:33,449 [Fidler] This is one of the most exciting places to be in the newspaper industry today. 181 00:11:33,449 --> 00:11:38,100 This is where, I think, we're going to play a role in changing - changing history. 182 00:11:38,100 --> 00:11:44,799 And the people that we have here, in our laboratory are creative, energetic, 183 00:11:44,799 --> 00:11:49,529 and very concerned about the newspaper industry itself 184 00:11:49,529 --> 00:11:54,649 and how to build on the strength of the industry rather simply restarting all over again. 185 00:11:54,649 --> 00:11:59,309 There are many people who believe that newspapers are dinosaurs 186 00:11:59,309 --> 00:12:04,459 and that they are going to become the road kill on the information super-highway in a 187 00:12:04,459 --> 00:12:07,040 not too distant future. 188 00:12:07,040 --> 00:12:09,299 We believe exactly the opposite. 189 00:12:09,299 --> 00:12:15,369 We believe that newspapers, in fact, can evolve into a new form of media 190 00:12:15,369 --> 00:12:22,369 that blends the old familiar aspects of a newspaper with the new technologies that are 191 00:12:22,829 --> 00:12:23,480 emerging, 192 00:12:23,480 --> 00:12:29,689 so that you have the ability to read and browse and scan, as we do today, 193 00:12:29,689 --> 00:12:35,319 but at the same time, being able to interact with the newspaper, 194 00:12:35,319 --> 00:12:38,529 to interact with advertisers through your newspaper 195 00:12:38,529 --> 00:12:41,380 in ways that are not possible in print media today. 196 00:12:43,681 --> 00:12:47,361 (Presented by Knight-Ridder, Inc.) 197 00:12:48,178 --> 00:12:50,488 (Producer Brian Doubleday) 198 00:12:51,070 --> 00:12:54,039 (Script Teresa A. Martin) 199 00:12:54,890 --> 00:12:57,486 (Camera Brad Wallace) 200 00:12:58,663 --> 00:13:01,612 (Editor Izzie Jimenez) 201 00:13:02,626 --> 00:13:05,276 (Off-line Editor Lily Gabriel) 202 00:13:06,271 --> 00:13:08,643 (Associate Producers Deborah Fellner Bill Skeet) 203 00:13:09,756 --> 00:13:13,515 (Thanks to KRT News In Motion - National Hunior College Athletic Association) 204 00:13:13,515 --> 00:13:15,023 (Clarion Harvest House, Boulder, Colorado) 205 00:13:15,511 --> 00:13:20,029 (Executive Producer Teresa A. Martin)