WEBVTT 00:00:17.301 --> 00:00:21.176 What if I told you there was a new technology 00:00:21.200 --> 00:00:25.768 that, when placed in the hands of doctors and nurses, 00:00:25.792 --> 00:00:30.935 improved outcomes for children and adults, patients of all ages; 00:00:31.991 --> 00:00:34.534 reduced pain and suffering, 00:00:34.558 --> 00:00:37.747 reduced time in the operating rooms, 00:00:37.771 --> 00:00:40.624 reduced anesthetic times, 00:00:40.648 --> 00:00:42.546 had the ultimate dose-response curve 00:00:42.570 --> 00:00:44.316 that the more you did it, 00:00:44.340 --> 00:00:46.662 the better it benefitted patients? 00:00:47.840 --> 00:00:50.242 Here's a kicker: it has no side effects, 00:00:51.666 --> 00:00:54.683 and it's available no matter where care is delivered. 00:00:55.835 --> 00:00:59.277 I can tell you as an ICU doctor at Boston Children's Hospital, 00:00:59.301 --> 00:01:01.608 this would be a game changer for me. 00:01:02.865 --> 00:01:06.467 And the good news is that I'm here to tell you about this technology 00:01:06.491 --> 00:01:10.855 and that we're finding, as we apply this technology in health care, 00:01:10.879 --> 00:01:13.974 we are having these exact outcomes I've just described to you. 00:01:15.132 --> 00:01:19.765 That technology is lifelike rehearsal. 00:01:20.632 --> 00:01:23.171 Just in the times that matter most, 00:01:23.195 --> 00:01:26.566 and in the places that matter most, and for the teams that matter most, 00:01:26.590 --> 00:01:29.757 and ultimately, for the patients that matter most. 00:01:29.781 --> 00:01:31.279 And this technology, 00:01:31.303 --> 00:01:32.661 this lifelike rehearsal, 00:01:32.685 --> 00:01:35.873 is being delivered through medical simulation. NOTE Paragraph 00:01:37.421 --> 00:01:41.422 I thought I would start with a case, 00:01:41.446 --> 00:01:44.156 just to really describe the challenge ahead, 00:01:44.180 --> 00:01:47.551 and why this technology is not just going to improve health care 00:01:47.575 --> 00:01:50.265 but why it's critical to health care. 00:01:51.098 --> 00:01:53.971 This is a child that's born, young girl. 00:01:53.995 --> 00:01:55.755 "Day of life zero," we call it, 00:01:55.779 --> 00:01:58.078 the first day of life, just born into the world. 00:01:58.102 --> 00:01:59.493 And just as she's being born, 00:01:59.517 --> 00:02:01.949 we notice very quickly that she is deteriorating. 00:02:02.469 --> 00:02:05.382 Her heart rate is going up, her blood pressure is going down, 00:02:05.406 --> 00:02:07.048 she's breathing very, very fast. 00:02:07.807 --> 00:02:12.275 And the reason for this is displayed in this chest X-ray. 00:02:15.942 --> 00:02:19.037 You can see here, it's a quick study in radiology. 00:02:19.061 --> 00:02:21.609 As you see here, the upper portion of this child's -- NOTE Paragraph 00:02:21.633 --> 00:02:22.944 That's called a babygram, 00:02:22.968 --> 00:02:26.242 a full X-ray of a child's body, a little infant's body. 00:02:26.266 --> 00:02:28.172 As you look on the top side of this, 00:02:28.196 --> 00:02:30.679 that's where the heart and lungs are supposed to be. 00:02:30.703 --> 00:02:33.480 As you look at the bottom end, that's where the abdomen is, 00:02:33.504 --> 00:02:35.926 and that's where the intestines are supposed to be. 00:02:35.950 --> 00:02:38.679 And you can see how there's sort of that translucent area 00:02:38.703 --> 00:02:41.874 that made its way up into the right side of this child's chest. 00:02:41.898 --> 00:02:45.906 And those are the intestines -- in the wrong place. 00:02:45.930 --> 00:02:48.100 As a result, they're pushing on the lungs 00:02:48.124 --> 00:02:51.095 and making it very difficult for this poor baby to breathe. NOTE Paragraph 00:02:51.648 --> 00:02:53.141 The fix for this problem 00:02:53.165 --> 00:02:55.819 is to take this child immediately to the operating room, 00:02:55.843 --> 00:02:57.974 bring those intestines back into the abdomen, 00:02:57.998 --> 00:02:59.413 let the lungs expand 00:02:59.437 --> 00:03:01.318 and allow this child to breathe again. 00:03:01.917 --> 00:03:03.976 But before she can go to the operating room, 00:03:04.000 --> 00:03:07.292 she must get whisked away to the ICU, where I work. 00:03:07.316 --> 00:03:09.184 I work with surgical teams. 00:03:09.208 --> 00:03:10.510 We gather around her, 00:03:10.534 --> 00:03:14.635 and we place this child on heart-lung bypass. 00:03:16.026 --> 00:03:17.647 We put her to sleep, 00:03:17.671 --> 00:03:20.267 we make a tiny little incision in the neck, 00:03:20.291 --> 00:03:23.429 we place catheters into the major vessels of the neck -- 00:03:23.453 --> 00:03:27.147 and I can tell you that these vessels are about the size of a pen, 00:03:27.171 --> 00:03:29.076 the tip of a pen -- 00:03:29.100 --> 00:03:31.184 and then we have blood drawn from the body, 00:03:31.208 --> 00:03:33.616 we bring it through a machine, it gets oxygenated, 00:03:33.640 --> 00:03:35.492 and it goes back into the body. 00:03:35.516 --> 00:03:37.092 We save her life, 00:03:37.116 --> 00:03:39.640 and get her safely to the operating room. NOTE Paragraph 00:03:41.480 --> 00:03:42.758 Here's the problem: 00:03:44.302 --> 00:03:45.875 these disorders -- 00:03:45.899 --> 00:03:49.188 what is known is congenital diaphragmatic hernia -- 00:03:49.212 --> 00:03:52.808 this hole in the diaphragm that has allowed these intestines to sneak up -- 00:03:52.832 --> 00:03:54.798 these disorders are rare. 00:03:55.723 --> 00:03:59.548 Even in the best hands in the world, 00:03:59.572 --> 00:04:03.082 there is still a challenge to get the volume -- 00:04:03.106 --> 00:04:05.004 the natural volume of these patients -- 00:04:05.028 --> 00:04:07.550 in order to get our expertise curve at 100 percent. 00:04:07.574 --> 00:04:09.674 They just don't present that often. 00:04:11.059 --> 00:04:13.965 So how do you make the rare common? NOTE Paragraph 00:04:16.431 --> 00:04:17.728 Here's the other problem: 00:04:18.689 --> 00:04:23.290 in the health care system that I trained for over 20 years, 00:04:23.314 --> 00:04:24.499 what currently exists, 00:04:24.523 --> 00:04:27.467 the model of training is called the apprenticeship model. 00:04:27.491 --> 00:04:29.406 It's been around for centuries. 00:04:29.430 --> 00:04:33.378 It's based on this idea that you see a surgery maybe once, 00:04:33.402 --> 00:04:34.930 maybe several times, 00:04:34.954 --> 00:04:37.744 you then go do that surgery, 00:04:37.768 --> 00:04:41.326 and then ultimately you teach that surgery to the next generation. 00:04:42.772 --> 00:04:45.522 And implicit in this model -- 00:04:45.546 --> 00:04:47.720 I don't need to tell you this -- 00:04:47.744 --> 00:04:52.701 is that we practice on the very patients that we are delivering care to. 00:04:54.633 --> 00:04:56.312 That's a problem. 00:04:59.606 --> 00:05:01.803 I think there's a better approach. 00:05:01.827 --> 00:05:06.192 Medicine may very well be the last high-stakes industry 00:05:06.216 --> 00:05:08.938 that does not practice prior to game time. 00:05:10.638 --> 00:05:14.820 I want to describe to you a better approach through medical simulation. NOTE Paragraph 00:05:16.649 --> 00:05:20.026 Well, the first thing we did is we went to other high-stakes industries 00:05:20.050 --> 00:05:22.920 that had been using this type of methodology for decades. 00:05:22.944 --> 00:05:24.609 This is nuclear power. 00:05:24.633 --> 00:05:28.674 Nuclear power runs scenarios on a regular basis 00:05:28.698 --> 00:05:31.915 in order to practice what they hope will never occur. 00:05:32.442 --> 00:05:36.290 And as we're all very familiar, the airline industry -- 00:05:36.314 --> 00:05:39.611 we all get on planes now, comforted by the idea 00:05:39.635 --> 00:05:45.431 that pilots and crews have trained on simulators much like these, 00:05:45.455 --> 00:05:48.016 training on scenarios that we hope will never occur, 00:05:48.040 --> 00:05:50.120 but we know if they did, 00:05:50.144 --> 00:05:52.657 they would be prepared for the worst. 00:05:53.160 --> 00:05:57.565 In fact, the airline industry has gone as far as to create fuselages 00:05:57.589 --> 00:05:59.132 of simulation environments, 00:05:59.156 --> 00:06:02.397 because of the importance of the team coming together. 00:06:03.043 --> 00:06:05.307 This is an evacuation drill simulator. 00:06:05.936 --> 00:06:09.803 So again, if that ever were to happen, these rare, rare events, 00:06:09.827 --> 00:06:13.117 they're ready to act on the drop of a dime. NOTE Paragraph 00:06:15.116 --> 00:06:20.434 I guess the most compelling for me in some ways is the sports industry -- 00:06:20.458 --> 00:06:22.090 arguably high stakes. 00:06:22.703 --> 00:06:25.964 You think about a baseball team: baseball players practice. 00:06:25.988 --> 00:06:28.659 I think it's a beautiful example of progressive training. 00:06:28.683 --> 00:06:31.443 The first thing they do is go out to spring training. 00:06:31.467 --> 00:06:33.731 They go to a spring training camp, 00:06:33.755 --> 00:06:36.274 perhaps a simulator in baseball. 00:06:36.802 --> 00:06:39.844 They're not on the real field, but they're on a simulated field, 00:06:39.868 --> 00:06:41.901 and they're playing in the pregame season. 00:06:41.925 --> 00:06:45.422 Then they make their way to the field during the season games, 00:06:45.446 --> 00:06:48.544 and what's the first thing they do before they start the game? 00:06:48.568 --> 00:06:52.999 They go into the batting cage and do batting practice for hours, 00:06:53.023 --> 00:06:56.354 having different types of pitches being thrown at them, 00:06:56.378 --> 00:07:00.710 hitting ball after ball as they limber their muscles, 00:07:00.734 --> 00:07:02.707 getting ready for the game itself. 00:07:02.731 --> 00:07:05.581 And here's the most phenomenal part of this, 00:07:06.755 --> 00:07:09.255 and for all of you who watch any sport event, 00:07:09.279 --> 00:07:11.194 you will see this phenomenon happen. 00:07:12.071 --> 00:07:14.759 The batter gets into the batter's box, 00:07:14.783 --> 00:07:16.904 the pitcher gets ready to pitch. 00:07:16.928 --> 00:07:20.034 Right before the pitch is thrown, 00:07:20.058 --> 00:07:21.267 what does that batter do? 00:07:21.291 --> 00:07:23.195 The batter steps out of the box 00:07:24.507 --> 00:07:25.975 and takes a practice swing. 00:07:28.644 --> 00:07:30.469 He wouldn't do it any other way. NOTE Paragraph 00:07:33.112 --> 00:07:36.527 I want to talk to you about how we're building practice swings like this 00:07:36.551 --> 00:07:37.706 in medicine. 00:07:37.730 --> 00:07:41.912 We are building batting cages for the patients that we care about 00:07:41.936 --> 00:07:43.164 at Boston Children's. 00:07:43.188 --> 00:07:45.681 I want to use this case that we recently built. 00:07:46.204 --> 00:07:50.475 It's the case of a four-year-old who had a progressively enlarging head, 00:07:50.499 --> 00:07:51.776 and as a result, 00:07:51.800 --> 00:07:54.932 had loss of developmental milestones, neurologic milestones, 00:07:54.956 --> 00:07:57.973 and the reason for this problem is here -- 00:07:58.297 --> 00:08:00.321 it's called hydrocephalus. NOTE Paragraph 00:08:01.172 --> 00:08:04.043 So, a quick study in neurosurgery. 00:08:04.067 --> 00:08:05.232 There's the brain, 00:08:05.256 --> 00:08:07.804 and you can see the cranium surrounding the brain. 00:08:08.269 --> 00:08:11.613 What surrounds the brain, between the brain and cranium, 00:08:11.637 --> 00:08:14.855 is something called cerebrospinal fluid or fluid, 00:08:14.879 --> 00:08:16.613 which acts as a shock absorber. 00:08:17.206 --> 00:08:18.528 In your heads right now, 00:08:18.552 --> 00:08:21.809 there is cerebrospinal fluid just bathing your brains 00:08:21.833 --> 00:08:23.659 and making its way around. 00:08:23.683 --> 00:08:26.309 It's produced in one area and flows through, 00:08:26.333 --> 00:08:27.624 and then is re-exchanged. 00:08:27.648 --> 00:08:30.545 And this beautiful flow pattern occurs for all of us. 00:08:31.125 --> 00:08:33.170 But unfortunately in some children, 00:08:33.194 --> 00:08:35.697 there's a blockage of this flow pattern, 00:08:35.721 --> 00:08:37.273 much like a traffic jam. 00:08:37.745 --> 00:08:40.568 As a result, the fluid accumulates, 00:08:40.592 --> 00:08:43.108 and the brain is pushed aside. 00:08:43.807 --> 00:08:45.644 It has difficulty growing. 00:08:46.281 --> 00:08:49.623 As a result, the child loses neurologic milestones. 00:08:49.647 --> 00:08:52.058 This is a devastating disease in children. NOTE Paragraph 00:08:52.373 --> 00:08:55.447 The cure for this is surgery. 00:08:55.571 --> 00:08:58.481 The traditional surgery is to take a bit of the cranium off, 00:08:58.505 --> 00:08:59.663 a bit of the skull, 00:08:59.687 --> 00:09:02.630 drain this fluid out, stick a drain in place, 00:09:02.654 --> 00:09:05.382 and then eventually bring this drain internal to the body. 00:09:05.406 --> 00:09:06.622 Big operation. 00:09:07.596 --> 00:09:11.913 But some great news is that advances in neurosurgical care 00:09:11.937 --> 00:09:15.646 have allowed us to develop minimally invasive approaches 00:09:15.670 --> 00:09:16.830 to this surgery. 00:09:16.854 --> 00:09:21.179 Through a small pinhole, a camera can be inserted, 00:09:22.432 --> 00:09:25.160 led into the deep brain structure, 00:09:25.184 --> 00:09:29.137 and cause a little hole in a membrane that allows all that fluid to drain, 00:09:29.161 --> 00:09:31.209 much like it would in a sink. 00:09:31.233 --> 00:09:34.348 All of a sudden, the brain is no longer under pressure, 00:09:34.372 --> 00:09:35.829 can re-expand 00:09:35.853 --> 00:09:38.732 and we cure the child through a single-hole incision. NOTE Paragraph 00:09:40.158 --> 00:09:41.573 But here's the problem: 00:09:41.597 --> 00:09:43.741 hydrocephalus is relatively rare. 00:09:44.410 --> 00:09:46.820 And there are no good training methods 00:09:46.844 --> 00:09:50.468 to get really good at getting this scope to the right place. 00:09:50.492 --> 00:09:54.806 But surgeons have been quite creative about this, even our own. 00:09:54.830 --> 00:09:56.838 And they've come up with training models. 00:09:56.862 --> 00:09:58.587 Here's the current training model. NOTE Paragraph 00:09:58.611 --> 00:10:00.569 (Laughter) NOTE Paragraph 00:10:00.593 --> 00:10:02.250 I kid you not. 00:10:02.274 --> 00:10:03.497 This is a red pepper, 00:10:05.022 --> 00:10:06.213 not made in Hollywood; 00:10:06.237 --> 00:10:07.565 it's a real red pepper. 00:10:08.000 --> 00:10:10.947 And what surgeons do is they stick a scope into the pepper, 00:10:10.971 --> 00:10:14.069 and they do what is called a "seedectomy." NOTE Paragraph 00:10:14.093 --> 00:10:15.860 (Laughter) NOTE Paragraph 00:10:15.884 --> 00:10:21.984 They use this scope to remove seeds using a little tweezer. 00:10:22.652 --> 00:10:25.280 And that is a way to get under their belts 00:10:25.304 --> 00:10:28.300 the rudimentary components of doing this surgery. 00:10:28.956 --> 00:10:31.392 Then they head right into the apprenticeship model, 00:10:31.416 --> 00:10:34.288 seeing many of them as they present themselves, 00:10:34.312 --> 00:10:36.305 then doing it, and then teaching it -- 00:10:36.329 --> 00:10:38.346 waiting for these patients to arrive. 00:10:39.437 --> 00:10:40.976 We can do a lot better. 00:10:41.429 --> 00:10:45.873 And I want to take you now into what is veritably the Willy Wonka shop 00:10:45.897 --> 00:10:48.176 at Boston Children's Hospital, NOTE Paragraph 00:10:48.200 --> 00:10:52.927 where we are manufacturing reproductions of children 00:10:53.191 --> 00:10:57.097 in order for surgeons and surgical teams to rehearse 00:10:57.121 --> 00:10:59.501 in the most relevant possible ways. 00:10:59.525 --> 00:11:00.900 Let me show you this. 00:11:03.296 --> 00:11:05.204 Here's my team 00:11:05.228 --> 00:11:09.133 in what's called the SIM Engineering Division of the Simulator Program. 00:11:09.940 --> 00:11:12.783 This is an amazing team of individuals. 00:11:12.807 --> 00:11:15.082 They are mechanical engineers; 00:11:15.106 --> 00:11:17.531 you're seeing here, illustrators. 00:11:17.555 --> 00:11:22.127 They take primary data from CT scans and MRIs, 00:11:22.151 --> 00:11:25.481 translate it into digital information, 00:11:25.505 --> 00:11:26.811 animate it, 00:11:26.835 --> 00:11:31.626 put it together into the components of the child itself, 00:11:31.650 --> 00:11:35.444 surface-scan elements of the child that have been casted as needed, 00:11:35.468 --> 00:11:38.053 depending on the surgery itself, 00:11:38.077 --> 00:11:41.968 and then take this digital data and be able to output it 00:11:41.992 --> 00:11:45.740 on state-of-the-art, three-dimensional printing devices 00:11:45.764 --> 00:11:48.034 that allow us to print the components 00:11:48.058 --> 00:11:53.726 exactly to the micron detail of what the child's anatomy will look like. 00:11:53.750 --> 00:11:55.054 You can see here, 00:11:55.078 --> 00:11:57.512 the skull of this child being printed 00:11:57.536 --> 00:12:00.022 in the hours before we performed this surgery. NOTE Paragraph 00:12:01.238 --> 00:12:03.814 But we could not do this work 00:12:03.838 --> 00:12:08.225 without our dear friends on the West Coast in Hollywood, California. 00:12:09.400 --> 00:12:12.630 These are individuals that are incredibly talented 00:12:12.654 --> 00:12:15.078 at being able to recreate reality. 00:12:15.102 --> 00:12:19.526 It was not a long leap for us. 00:12:19.550 --> 00:12:21.126 The more we got into this field, 00:12:21.150 --> 00:12:24.910 the more it became clear to us that we are doing cinematography. 00:12:25.610 --> 00:12:27.487 We're doing filmmaking, 00:12:27.511 --> 00:12:29.735 it's just that the actors are not actors. 00:12:30.529 --> 00:12:33.025 They're real doctors and nurses. 00:12:33.810 --> 00:12:37.189 So these are some photos of our dear friends at Fractured FX 00:12:37.213 --> 00:12:38.682 in Hollywood California, 00:12:38.706 --> 00:12:42.280 an Emmy-Award-winning special effects firm. 00:12:42.304 --> 00:12:45.474 This is Justin Raleigh and his group -- 00:12:45.498 --> 00:12:47.146 this is not one of our patients -- NOTE Paragraph 00:12:47.170 --> 00:12:48.528 (Laughter) NOTE Paragraph 00:12:48.552 --> 00:12:51.620 but kind of the exquisite work that these individuals do. 00:12:51.644 --> 00:12:55.248 We have now collaborated and fused our experience, 00:12:55.272 --> 00:12:57.678 bringing their group to Boston Children's Hospital, 00:12:57.702 --> 00:13:00.358 sending our group out to Hollywood, California 00:13:00.382 --> 00:13:01.751 and exchanging around this 00:13:01.775 --> 00:13:04.778 to be able to develop these type of simulators. NOTE Paragraph 00:13:04.802 --> 00:13:08.984 What I'm about to show you is a reproduction of this child. 00:13:09.008 --> 00:13:11.016 This is not a real child. 00:13:19.792 --> 00:13:24.920 You'll notice here that every hair on the child's head is reproduced. 00:13:24.944 --> 00:13:28.647 And in fact, this is also that reproduced child -- 00:13:28.671 --> 00:13:31.864 and I apologize for any queasy stomachs, 00:13:31.888 --> 00:13:34.748 but that is a reproduction and simulation 00:13:34.772 --> 00:13:36.866 of the child they're about to operate on. 00:13:39.113 --> 00:13:41.551 Here's that membrane we had talked about, 00:13:41.575 --> 00:13:43.734 the inside of this child's brain. 00:13:44.158 --> 00:13:49.126 What you're going to be seeing here is, on one side, the actual patient, 00:13:49.150 --> 00:13:51.429 and on the other side, the simulator. 00:13:51.453 --> 00:13:55.803 As I mentioned, a scope, a little camera, needs to make its way down, 00:13:55.827 --> 00:13:57.228 and you're seeing that here. 00:13:57.252 --> 00:13:59.576 It needs to make a small hole in this membrane 00:13:59.600 --> 00:14:02.309 and allow this fluid to seep out. 00:14:03.775 --> 00:14:08.416 I won't do a quiz show to see who thinks which side is which, 00:14:09.582 --> 00:14:11.886 but on the right is the simulator. NOTE Paragraph 00:14:13.303 --> 00:14:17.101 So surgeons can now produce training opportunities, 00:14:17.125 --> 00:14:20.678 do these surgeries as many times as they want, 00:14:20.702 --> 00:14:23.544 to their heart's content, until they feel comfortable. 00:14:23.668 --> 00:14:27.263 And then, and only then, bring the child into the operating room. 00:14:27.287 --> 00:14:28.456 But we don't stop here. 00:14:28.480 --> 00:14:32.790 We know that a key step to this is not just the skill itself, 00:14:32.814 --> 00:14:37.345 but combining that skill with a team who's going to deliver that care. NOTE Paragraph 00:14:37.369 --> 00:14:39.711 Now we turn to Formula One. 00:14:40.275 --> 00:14:43.525 And here is an example of a technician putting on a tire 00:14:43.549 --> 00:14:46.758 and doing that time and time again on this car. 00:14:46.782 --> 00:14:49.767 But that is very quickly going to be incorporated 00:14:49.791 --> 00:14:51.722 within team-training experiences, 00:14:51.746 --> 00:14:55.955 now as a full team orchestrating the exchange of tires 00:14:55.979 --> 00:14:59.476 and getting this car back on the speedway. 00:15:00.424 --> 00:15:03.701 We've done that step in health care, 00:15:03.725 --> 00:15:09.756 so now what you're about to see is a simulated operation. 00:15:11.010 --> 00:15:13.397 We've taken the simulator I just described to you, 00:15:13.421 --> 00:15:16.822 we've brought it into the operating room at Boston Children's Hospital, 00:15:16.846 --> 00:15:20.501 and these individuals -- these native teams, operative teams -- 00:15:20.525 --> 00:15:24.048 are doing the surgery before the surgery. 00:15:24.072 --> 00:15:25.809 Operate twice; 00:15:25.833 --> 00:15:27.039 cut once. 00:15:27.369 --> 00:15:28.765 Let me show that to you. NOTE Paragraph 00:15:31.837 --> 00:15:34.950 (Video) Surgical team member 1: You want the head down or head up? NOTE Paragraph 00:15:34.974 --> 00:15:36.678 STM 2: Can you lower it down to 10? NOTE Paragraph 00:15:36.702 --> 00:15:39.351 STM 3: And then lower the whole table down a little bit? NOTE Paragraph 00:15:39.375 --> 00:15:40.629 STM 4: Table coming down. NOTE Paragraph 00:15:43.276 --> 00:15:45.981 STM 3: All right, this is behaving like a vessel. 00:15:46.005 --> 00:15:48.092 Could we have the scissors back, please? NOTE Paragraph 00:15:48.116 --> 00:15:51.417 STM 5: I'm taking my gloves, 8 to 8 1/2, all right? I'll be right in. NOTE Paragraph 00:15:51.441 --> 00:15:53.842 STM 6: Great! Thank you. NOTE Paragraph 00:15:54.856 --> 00:15:56.689 Peter Weinstock: It's really amazing. 00:15:57.113 --> 00:15:59.205 The second step to this, which is critical, 00:15:59.229 --> 00:16:02.328 is we take these teams out immediately and debrief them. 00:16:02.802 --> 00:16:04.266 We use the same technologies 00:16:04.290 --> 00:16:08.978 that are used in Lean and Six Sigma in the military, 00:16:09.002 --> 00:16:12.087 and we bring them out and talk about what went right, 00:16:12.111 --> 00:16:13.563 but more importantly, 00:16:13.587 --> 00:16:16.247 we talk about what didn't go well, 00:16:16.271 --> 00:16:18.206 and how we're going to fix it. 00:16:18.230 --> 00:16:20.984 Then we bring them right back in and do it again. 00:16:21.008 --> 00:16:26.199 Deliberative batting practice in the moments when it matters most. NOTE Paragraph 00:16:27.808 --> 00:16:29.830 Let's go back to this case now. 00:16:30.453 --> 00:16:31.830 Same child, 00:16:31.854 --> 00:16:34.244 but now let me describe how we care for this child 00:16:34.268 --> 00:16:35.731 at Boston Children's Hospital. 00:16:35.755 --> 00:16:38.241 This child was born at three o'clock in the morning. 00:16:38.265 --> 00:16:40.272 At two o'clock in the morning, 00:16:40.296 --> 00:16:42.422 we assembled the team, 00:16:42.446 --> 00:16:44.247 and took the reproduced anatomy 00:16:44.271 --> 00:16:48.057 that we would gain out of scans and images, 00:16:48.600 --> 00:16:51.366 and brought that team to the virtual bedside, 00:16:51.390 --> 00:16:52.977 to a simulated bedside -- 00:16:53.001 --> 00:16:56.542 the same team that's going to operate on this child in the hours ahead -- 00:16:56.566 --> 00:16:58.949 and we have them do the procedure. 00:16:59.616 --> 00:17:01.296 Let me show you a moment of this. 00:17:06.151 --> 00:17:08.311 This is not a real incision. 00:17:09.621 --> 00:17:11.821 And the baby has not yet been born. 00:17:13.283 --> 00:17:14.651 Imagine this. NOTE Paragraph 00:17:21.203 --> 00:17:25.091 So now the conversations that I have with families 00:17:25.115 --> 00:17:27.815 in the intensive care unit at Boston Children's Hospital 00:17:27.839 --> 00:17:29.227 are totally different. 00:17:29.832 --> 00:17:31.568 Imagine this conversation: 00:17:32.719 --> 00:17:37.570 "Not only do we take care of this disorder frequently in our ICU, 00:17:37.594 --> 00:17:39.772 and not only have we done surgeries 00:17:39.796 --> 00:17:42.231 like the surgery we're going to do on your child, 00:17:42.255 --> 00:17:45.969 but we have done your child's surgery. 00:17:47.026 --> 00:17:49.556 And we did it two hours ago. 00:17:49.580 --> 00:17:52.312 And we did it 10 times. 00:17:52.336 --> 00:17:56.157 And now we're prepared to take them back to the operating room." NOTE Paragraph 00:17:57.801 --> 00:18:00.131 So a new technology in health care: 00:18:01.237 --> 00:18:04.105 lifelike rehearsal. 00:18:04.129 --> 00:18:07.683 Practicing prior to game time. NOTE Paragraph 00:18:08.702 --> 00:18:09.882 Thank you. NOTE Paragraph 00:18:09.906 --> 00:18:16.906 (Applause)