[Script Info]
Title: 
[Events]
Format: Layer, Start, End, Style, Name, MarginL, MarginR, MarginV, Effect, Text
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Y'all when I started researching for this
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,video I honestly thought it was going to
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,be faster
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,huh
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I thought I knew everything I genuinely
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,did I was a Backer for the Lisa Frank
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Glamour Dolls campaign back in 2017
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I really thought I knew the story
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I saw other peoples videos on it
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and I was in it, I did
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,all of the things, I was part of it.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,My friend, oh-my gosh, I did not know.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,There was so much that I did not know
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,It is so fucked up, like I am just-
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I am absolutely blown away.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Because the thing is, the more I started
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,looking into it, the more things that I found
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And the more connections I was making
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And I was like oh my gosh.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,This is a story, my friend.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,There is so much that happened
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,in the Lisa Frank x Glamour Dolls Collab
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,That we did not know, because everything
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,wasn't laid out through hindsight
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,we know hindsight is 20/20.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Now we're seeing 20/20 my friend.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And the rainbows are not rainbowing,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and the unicorns and the peguseseses, and
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,they're not, it's not good, it's very bad.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So if you are ready, to go on this
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,wild journey with me
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,This is Behind the Controversy.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And its starting right now.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,[Music]
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I would dare to say, pretty much
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,everybody watching this video
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,has been online and seen something
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that you never intended to purchase,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,but you had that impulse feeling.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,You had that feeling because,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,for some reason, you didn't know
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that you needed this,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and you needed to buy it.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Maybe it solves some kind of problem
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,in your life, maybe it was some kind of
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,advancement on something you already knew
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,or maybe it was due to nostalgia.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Something that reminded you of your childhood
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,or just when you were younger,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,something that made you feel happy,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,during that time.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And maybe its even something that made
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,an entire generation feel happy.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,That's the feeling that the Backers had
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,when we saw that Lisa Frank was
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,coming out with makeup with a company
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,named Glamour Dolls.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Now we did not, a lot of us had never
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,heard of Glamour Dolls.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Imma be 100%, I'd never heard of
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Glamour Dolls before.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,But I had heard of Lisa Frank.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And I was freaking out because
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I was a sticker collector.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I-I will tell you though,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the scratch-and-sniff stickers
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,were my favorite, but Lisa Frank
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,stickers were super cool too.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They were very very popular,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and that's the way it was
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,for a lot of people that were GenX
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,or older millennials.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Mostly, probably mid-millennials as well.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,If it wasn't the stickers,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,maybe it was the school supplies.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Because Trapper Keepers were a thing.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,It was not just a regular notebook.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,It was a cool notebook.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And they were kind of pricey,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,so if you had a Lisa Frank Trapper Keeper,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,you were cool.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Or if you were like me, you had a knock-off
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,version from K-mart, which made you
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,moderately cool. Not really.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,But we pretended we were.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,"I'll never forget the day
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I got stuck on Lisa Frank.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,The stickers were so cool, the colors
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,were awesome.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I gotta find more. So go to the store,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And WOW, there's tons of awesome
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Lisa Frank stuff. I gotta have it!
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,What more can I say?
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Pretty soon my friends, Ashley and Lindsay
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,are going Lisa Frank Crazy too."
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And like I mentioned earlier, the company
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that started all of this wasn't super
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,well known. They're called Glamour Dolls,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,so they had to get their name out there
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,somehow, so they used an uber popular
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,youtuber, at the time,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,named Candy Johnson.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And Candy Johnson was the perfect influencer
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,for this campaign.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I don't even know if we were calling
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,people influencers at that point.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,But anyway, my point is that Candy Johnson
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,was top of her game. Everybody freaking
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,loved Candy, she was like the sweetest,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,sweetest, kindest person.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And she has this really light voice.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And everybody freakin' loved Candy.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,"Hi guys, 2016 is behind us, but
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I am gonna share with you
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,my Best in Beauty of 2016.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Make sure if you have not subscribed,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,subscribe, join the family,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,become a Candy Corn. Candy Corn,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,like a Unicorn, but like candy corn,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I don't know, I'll have to think
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,about that one.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And follow me on Snapchat, Twitter,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Instagram, Facebook for all kinds of
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,different and awesome things."
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So when Candy announced the collaboration
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,between Glamour Dolls and Lisa Frank,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,people lost their minds, they opened
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,their wallets to the tune of over $300,000
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Almost 6,000 people backed this project.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Now, if you don't know what
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I'm talking about as far as Kickstarter
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and "backing" a project,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,basically, it's kind of like a GoFundMe-ish
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,kind of thing, but for a business.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So the business wants to make a product,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,but they don't have the money,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,so they go and they tell people
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,"Hey, we wanna make this product,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,if you back us, if you give us money
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,at different tiers, you'll get X products
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,for helping us to create the product."
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,This story has been told many times before.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,But I don't think it has been told
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,in this way, because what I'm gonna
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,focus on in this video is the point of view
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,of the Backers. What was it like to be
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,a backer from the beginning, and what
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,kind of tactics did Glamour Dolls use
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,to keep us hanging on for well over a year.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Where many, many people, including me,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,did not ask for refunds even after
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,they were over a year late in sending out
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,products.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Some of you are probably sitting there
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,thinking, like, "why didn't you know?"
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,like, "why didn't you see the red flags?"
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Like, "what happened?"
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I'm going to tell you.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I'm going to share with you what they
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,did to us.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I'm pointing down because of a 22 page
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,script here with all the fucked-up shit
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that they did.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Because, if you haven't figured it out yet
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Yea, we didn't get anything.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,[wheeze] Well some people got a little bit,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,but I didn't get anything
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And the vast majority of people got
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,absolutely nothing, the people that did
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,get things, got very very little.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,It's layered. It's multi-layered.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So lets just jump in to the very beginning
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,which was the start of the Kickstarter
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,in February of 2017.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,[Music]
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Something you might want to remember
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,about 2017 was that we didn't have
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the inundation of weird collabs,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,like we do now, I mean,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the Glamlite Pizza palette was still about
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,a year away, and that one broke
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the internet.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,It was like the first really weird collab
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that people were like "that's odd, but
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,also kind of cool".
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,The kind of collabs we were getting
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,at the time were things like
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Wonder Woman and Luxie
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and PUR and the Trolls Movie.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,A makeup collaboration with Lisa Frank
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,had literally never been done before,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,so people, naturally, were very excited
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,due to that strong feeling of nostalgia.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,The Kickstarter launches with a maximum
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,bid of 40 dollars to get a few products
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and a goal of 30,000 dollars.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And the lowest buy-in to get something was
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,pretty cheap, at 5 dollars for what they
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,called, a digital background.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,It was an image that you could use as your
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,background on your phone,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,or on your computer, or whatever.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,The kickstarter ran for 45 days
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,from February 16, 2017, to April 2, 2017.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,It's also important to talk about the fact
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that Glamour Dolls said that Backers
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,would have a say in the products
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,being created.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,That there would be polling and voting
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and people would get sneak peaks,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,people would also get the products
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,at a discount, because the products
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,would eventually end up at retailers
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,but the Backers, because you bought
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,in a bundle, would get things cheaper
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,than you would get if you bought
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the products individually.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Just 3 days into the campaign,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Glamour Dolls posted their update.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They were so so excited.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They said that Lisa was "opening
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,her vault and would be sending
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,1000 vintage goodies to be included,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,for the first 1000 Backers".
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They promised a second treat,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,if they hit 2000 Backers, and Lisa
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,had something really special planned
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,if they made it to 10,000.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They're just hyping the heck out of the
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Backers, because they also promised
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,something called "stretch rewards".
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And they way they described it is not
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,how it turned out.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Basically, what they said is that
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,if the Backers, as a community, complete
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,a set of challenges, that something will
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,be unlocked, and this something was going
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,to be very very exciting.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Challenges included tasks like creating
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,a Lisa Frank-inspired makeup look
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and taking a picture of it, writing a rap
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,about Glitter and tweeting it, and they
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,even had a challenge where a person
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,had to create a foil unicorn horn and put
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,it on their head and take a picture
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,of themselves in public, wearing
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the unicorn horn.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,40 people had to take a picture of their
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,vintage Lisa Frank products and submit
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,those pictures.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,See, the community's participating,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,they're excited, they're talking about all
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the things that they're doing because
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,in every comment section under each post
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,there's a place for people of the
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,community to communicate, to talk about
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,what's happening. Its almost like a
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,little, not a message board, but just
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,kind of a place to dump things that people
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,were thinking after the update.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So people are hyped about this, they're
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,so excited about their stretch reward.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And this is the first big disappointment
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,for the Backers.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Because it was not an extra item added to
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the bag, it wasn't even a reward, because
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,when you think of a reward, you think
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that you're getting something.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,What it actually was, was a mock-up photo
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,of an image of three-piece nail polish set
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and this is the kicker about it,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,no pun intended, that the nail polish set
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,wasn't included in any of the levels,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,so nobody that had put in any money
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,at this point was going to get the
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,nail polishes that were featured
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,in the picture, in order to get the
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,nail polishes, you had to now increase
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,your bid by at least 15 dollars
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,because Glamour Dolls had just created
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,new tiers that required more investment
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and the Backers were like "what?"
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,"That's it?"
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,What we just worked so hard for, we just
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,did all the challenges, 40 of us sent
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,pictures of our Lisa Frank stuff that we
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,dug out of our basement or out of
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,our attics, and we found the stuff and
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,we took the picture and we did
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,all the work, and we got a drawing of
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,something we're not getting unless we
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,spend more money?
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,That's what happened.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I'm gonna put the whole post on the screen
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,for you to read, but I'll read one of the
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,key points.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,"We started this collection with a handful
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,of products, but a big part of this
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Kickstarter is expanding the collection
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,with the community and developing new
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,products to add to it.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,What maybe separates this Kickstarter from
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,others is that we don't know how big the
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,collection will ultimately be.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,It all depends on community engagement".
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,But the thing was is that they told people
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,how big it was going to be.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Because that's what they put their money
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,in for because it said if you put the
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,money in for this amount, then you'll get
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,this stuff, and now she's saying that it
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,may get even bigger than that.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Because what was about to happen is they
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,were about to add even more tiers with
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,even more products.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,The explanation continued with this,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,which was the kicker, "we would have told
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,you from the beginning" that basically it
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,was only a drawing of a mock-up of
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,something that no one was getting yet, but
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,"we only developed it last week.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,In response to fan engagement after we
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,researched cost formulations. For many
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,people, the challenges were a fun way to
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,unlock it and we'll be clear going
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,forward so you can choose whether
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,to participate".
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Unlock what? They unlocked a picture of
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,something they had to pay more for.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Thing is is that kind of the way that
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,these stretch rewards work, but they
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,didn't explain it to people that way.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,When people see a stretch reward, they're
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,going to think that they're getting
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,something as a reward.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,What it is traditionally called is
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,a "stretch goal" and that is not something
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that is officially part of kickstarter,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,but something that Kickstarter campaigns
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,do often. They usually call them goals,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,not rewards, and from what I was reading,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,a lot of the stretch goals typically happen
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,after the Backers already have their first
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,set of products because they have gotten
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,their products, they're excited about it,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,they're loving it, and now they want
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,something more.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So in order to stretch their amount that
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,they've collected and create more products
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,they have a stretch goal. So let's say, If
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I get 100 people to donate 20 more dollars
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,we can create X products, so lets see if
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,we can get to our stretch goal, rather
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,than, it's a mystery, it's a game, it's a
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,reward, it wasn't.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They just completely misrepresented
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that to Backers. But I'm telling you,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that snafu is mild, compared to what is
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,coming next, like that-that's just
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,extremely minor. It gets so so much worse.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So trying to backtrack, Glamour Dolls
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,tells their Backers "hey, if we get to
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,3,500 Backers, then we're going to include
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,in everybody's bag, the first 3500 people,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,a Lisa Frank designed crease brush.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Sometimes they call this a crease brush,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,sometimes they call it a blending brush,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,its the same brush.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,The promise of the free crease brush,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I am not kidding you, according to the
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Kickstarter brought them past that
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,3500 backer mark in 24 hours.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So at this point in time, highest level
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,includes everything that they've said
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,so far, plus the nail polishes at a $60
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,price point. But people were still mad,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,people were like, this is not what you
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,said it was going to be, sir, ma'am, sir.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So in response, Glamour Dolls was like
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,"ok, well, we will add something else,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,we'll add something from our own line",
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,It was what they called their
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,"Gypsy Eyeliners" to the first
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,2000 Backers who complete a survey
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,to pick their preferred color of this
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,liner. They were going to add that into
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the boxes, and that I think kind of
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,calmed people down a little bit,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,they were like "ok, that feels more like
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,a reward." And people started getting
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,really excited about everything all over
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,again. A backer named Marsha said
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,"Wow, thanks yet again, the entire vibe
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,of this campaign totally reminds me of
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,what it felt like to open my noisy
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Lisa Frank Trapperkeeper, write with
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,my pencils, play with my erasers, that I
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,never used, to keep pristine, like dolls
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,LOL, etc. in school. It made me smile
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and dream. I feel like we're all reliving
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,our childhoods through this campaign and
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,your team is making this fun. I'm hoping
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,this will begin a new generation
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,of Lisa Frank fans, when kids see us using
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,our stuff".
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Little did Marsha and the rest of us know,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,we'd never use the stuff, we're not
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,getting the stuff. In March of 2017,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the Kickstarter is still going on, and
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,one of the founders and CEOs
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,of Glamour Dolls came on to clarify a
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,couple things. You're gonna see his name
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,coming up a lot. His name is Peter,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,he looks like that. Just so you can get
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,a visual of who we're talking to.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Peter, CEO, founder, Glamour Dolls,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,along with a chick named Jessica,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that's Jessica. Back in 2017, unless you
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,were in the makeup industry, there wasn't
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,as much information readily available
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,about how makeup manufacturing worked,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,so Peter felt like it was important
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,to explain to the Backers, kind of, what
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,we were in for with this. He explained
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,something called minimum order quantities
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and he said "as we get more pledges we
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,have to order more units and if the order
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,gets big enough, we are able to consider
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,adding new products, knowing that we will
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,be able to meet the factory minimums for
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,packaging and filling".
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And then he says "as we add new products,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,there will need to be some higher pledge
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,tiers, there no way around it. I wish I
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,could tell you exactly how much the
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,highest tier will be or how many products
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,we'll end up with, but we came here to
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,figure that out with you. But, you may see
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the problem with this, in that they
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,haven't even created or started to create
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the products they've already promised,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and now we're talking about adding on
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,another layer, more tiers, more products,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that also they don't have any plan for how
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,they're going to make them. There's no
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,artwork from Lisa frank, there's no colors
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,picked out, there's just a concept
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,in their minds, that's all that exists.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And as we go through this, you'll realize
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,they didn't even calculate the financials
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,on how much all this was going to cost,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,or if they did calculate the financials,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,they didn't care, they were like, we'll
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,figure it out some how.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And then Peter said something that stuck
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,in the minds of Backers for the rest
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,of the campaign. This is what he said,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,"Ultimately, whatever we do and don't
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,figure out, these products will be
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,available for individual purchase before
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the end of the year". The end of 2017.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Kickstarter Backers will just be getting
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,them first. They didn't.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So you remember how I said they were
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,adding all of these new products, and
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,either they didn't calculate the
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,financials to figure out how much they
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,were gonna cost or they did know, but they
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,"oh we'll get the money from somewhere"
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,they kinda figured out how they might get
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the money. They tapped into a creator
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,named Wengie, now back then, there was
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,a big boom around creators who did DIY
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,challenge kinds of videos. I'm gonna show
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,you some of Wengie's thumbnails. She got
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,tens of millions of views on these videos
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Wengie was huge in this space, especially
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,with kids. At the time, Wengie only had
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,6 million official subscribers
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,on her channel, but she had way more
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,watching her.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Wengie: Hey guys, it's Wengie Welcome back
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,but today I'm here to make a special
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,awesome announcement, I'm so excited
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,to announce this, like I can't even right
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,now. I'm going to be collaborating with
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Lisa Frank and Glamour Dolls on an
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,eyeshadow palette, like What?! for those
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,of you who haven't heard about Lisa Frank
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,she is so amazing. She is, like, literally my childhood.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And her art is all about rainbows,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,unicorns, colorful, like
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,everything I'm about.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Like, her art is my aesthetic, but
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the most amazing thing is
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,you guys get to be involved as well
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,because you guys are my Wingy-con fam
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and if I'm going to work on my first
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,huge collaboration, \Nit's got to be with you guys.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So, I really want you guys to help\Ncontribute to our creative.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Choose the colors with us, \Nchoose the designs of the pallet.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And we've partnered with\NGlamour Dolls Make-up
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,to make this come alive.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Because they are a high quality, \Nvegan, cruelty-free brand.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Not only that,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,they make super affordable makeup,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,because I want this collaboration \Nto be affordable to everyone.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And the great thing\Nabout this whole process
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,is this was Internationally available\Nno matter where you are,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,you can pre-order this palette.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I'm not a hundred percent\Non this timeline, but it seems
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,like this is when they added more tiers.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They added a seventy dollar tier, \Na one hundred dollar tier,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and two hundred dollar tier,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,but what they added that\Nwas the most important thing
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that I think really turned everything,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,was the additional of the\NTrapper Keeper palettes.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,These were going to be six pan\Neye-shadow palettes that
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,looked legit like a trapper keeper.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,No one had ever seen anything\Nlike this before and the
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,nostalgia overload. Oh my gosh. \NPeople lost their minds when
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,they were thinking, \N"Oh my gosh, a trapper keeper
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,eye-shadow palette, I need to have this \Nin my life!"
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So, along with Wengie\Ntrapper keeper palette
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,there would be a naturally glam\Npalette and a bold a bright palette.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,All adorned with Lisa Frank artwork.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Just an hour before the kickstarted ended,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Glamour Dolls made another promise.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They said that everybody, thanks \Nto their participation,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,anybody that participated in the \NKickstarter was going to get a goody bag.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,What was in the goody bag?\NNo idea - no one ever got it.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,But they promised, they said \N"There's gonna be a goody bag added,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,thank you so much for backing \Nthis project.":
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,According to the community,\Nat the time, it looked like before
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Wengie launched her video, \Nthey were at about
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,two hundred fifty thousand dollars \Nin pledges.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,After Wendgie launched her video, \Nthey reached their peak
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,at three hundred seventy thousand dollars\Nand almost six thousand people.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,That was an average of about sixty two\Ndollars spent per backer.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,The one hundred dollar tier got everything\Nfrom the collection.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And the two hundred dollar tier got two\Nsets of everything in the collection.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Now me not having a ton of money, \Nat the time, and being a procrastinator
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I waited until the last minute to\Nback this campaign.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So I joined in at the very last moment\Nin the very last day of the campaign
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,at the seventy dollar level, so I paid \Nseventy dollars plus five dollar shipping.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And I will tell you, I was most excited\Nabout those dang trapper keeper palettes.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So excited about those things!
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And I was excited, after I saw the drawing\NI was excited about the nail polishes.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They looked really cool. I'd never seen\Nanything quite like that.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And I wanted to review it for the channel,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I was excited to talk to you all about it.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Was it good quality along with\Nbeing really cute?
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I wanted to let you know.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,[music]
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Then something really weird happened.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Because, at the time, I was really in to \Nsubscription boxes, I got a ton of them.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I got my Ipsy bag, and I got this in it.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Yes, I still have it.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,This is the Lisa Frank blush brush.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,What?
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Why-why am I getting this in an Ipsy bag?
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Let me go ahead and show you,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,it is super super freaking cute.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,there is a little line here,\Nwhere the image connects,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,but overall it's just a very cute design.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I will show you though that the, ya know,\Nit is a little wiggly,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,it's not great quality, but \Nat the time,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I was more just confused. \NWe are all super confused
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,on what is happening and why\Nthe Lisa Frank blush brushes are in Ipsy.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,You guys! I'm so excited!
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I saw that this might be a possibility,\Nsomething you could get in your bag,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and I got it! I'm so excited!
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,The fourth grader in my is, like, \Njumping up and down, she has
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,her Lisa Frank trapper keeper like \Nin the air.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,This is a Lisa Frank inspired brush!
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Look at this thing! \NLook [laughs] at this thing!
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,There's magical, like, unicorns\Non the handle.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And it is pink, and vibrant, \Nand blue, and green,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and all sorts of magical colors.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,If I would've had this in fourth grade\NI would've been the coolest kid around
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I would've been like, "yes, I'm putting\Non my fake blush with my [laughs]
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Lisa Frank blush brush. \NThank you very much."
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Guys, I'm completely serious, I had\Nthe trapper keeper, I had the folders,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I had the pencils, I had the little, like\Npencil holder. I had everything -
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,everything Lisa Frank.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,When I was in fourth grade, that was like,\Nthe only way to be cool was to have
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,multicolored rainbow cheetahs\Non your trapper keeper.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And now I am twentyfour yearold woman with\Na rainbow unicorn brush and I love it.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,But it does make sense, \Nit will make sense
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I'm gonna get there.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,About a month after the kickstarter ended, \Nthere was a red flag.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Besides the red flag of the \Nblush brush being in Ipsy bags and
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,them not telling us that this could happen,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,this was another major red flag that we\Nprobably should've seen.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,What they posted to the kickstarter \Nwas basically about lessons that they
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,had learned so far.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,This is what they said:
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,"Lisa knows how much we've got in the \Nworks, but her advice was to
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,stop and focus on a few things with\Nhigh production quality rather than
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,trying to do everything at once.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Our friends at Kickstarter gave us\Nsome very similar advice-
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,this is a marathon, not a sprint.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,We've taken it to heart, and stopped, gone\Nback to the lab and made sure that the
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,next few weeks are going to run smoothly\Nand be everything that we promised. "
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So ever body, Lisa Frank, Kickstarter, \Nevery body's telling Glamour Dolls
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,you're doing too much. Stop.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,You have made too many promises\Nand you are going to just lose everything
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,slow down, figure out how you're going to
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,just get a couple of high quality products\Nout and then worry about the rest,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,but the thing is; is on the Kickstarter\Npage, it had said 'estimated deliver of
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,September of 2017,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So we are now the beginning of May. \NJune, July, August, Semptember,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that's four months until the estimated\Ndeliver date of the products.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Now, I didn't know at the time a lot\Nabout production, I had no idea,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,so I didn't know that was \Nfreaking impossible.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,[scoff[
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I don't think a lot of us knew that \Nthat was freaking impossible,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,but it was freaking impossible.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,But Glamour Dolls didn't tell us \Nit was freaking impossible,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,oh no, they made us think it was\Nwe were getting our stuff in September
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,because, remember, at this point, \Nthey've got thirteen products
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that they've promised us,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,including counting each nail polish\Nas one product.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And then, on top of that, \Nthey had promised us
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that they would add in a Lisa Frank \Ndesigned nail file, so that made it
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,fourteen products that they needed\Nto give us, in four months.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,[eh-eh]
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Because we didn't realize as Backers,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that Lisa was designing all of this stuff\Nfrom scratch.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Why in the world, she was not using \Nexisting artwork, I have no freaking clue.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I still don't know why she didn't \Nuse existing artwork.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And in hindsight, this is why hindsight \Nis twenty - twenty.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Glamour Dolls had to have know there was \Nno way in hell
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,we were getting this stuff by September\Nbut they didn't tell us that.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They even went so far as people saying\Nit was their birthday in September
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and they were so excited to get \NGlamour Doll's products for their birthday
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and Glamour Doll's like "yaaayy, \Nwe're so excited for you to get them too!"
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They knew darn well those people were \Nnot getting those products
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,for their birthday.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,In May of 2017, the surveys continued
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They started really asking us our opinions\Non how we wanted things to be done.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And we started seeing actual product\Ncoming together
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and they sent a picture of this unicorn \Nlippy- it was a lip balm
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and it was a unicorn, and it was so \Nfreaking cute in this little
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,empty white box. Of course it was a white\Nbox, because Lisa hadn't designed the
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,artwork yet, but they were like,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,"yes look at this draft of this unicorn,\Nit's so cute!"
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And then they sent over the picture\Nof the vegan leather make-up bag
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,also so cute! Really cute little zipper, \Nthat was like a rainbow, and it was white,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,of course, because again, Lisa hadn't \Ndesigned the artwork yet.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,We also got a final look at the upcoming\Ncrease brush, now keep in mind,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that the blush brush that was already \Nsent out to Ipsy people, and this
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,crease brush, were only going to be \Nshipped to the highest tier Backers.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,The 100 dollar level, and the 200 dollar\Nlevel. This is going to be important
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,in just a moment.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,In June, we get another in hindsight\Nred-flag, because Glamour Dolls
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,opened up another way to buy items from \Nthe collection from a site called 'backer kit'
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and on Backer Kit, you could order product\Nindividually to be added to your box
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,when all of your stuff shipped.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,It was also a way for people who hadn't\Nbeen part of the kickstarter
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,to get on the action and\Norder the products.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,If you did happen to order the angled\Nblush brush from Backer Kit
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,those blush brushes did go out
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,but the 100 dollar and 200 dollar people, \Nstill didn't have a blush brush.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Unless they got it in their Ipsy bag, \Nthen they had a blush brush.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And if they were 200 dollar tear,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,they were gonna end up with 3 \Nblush brushes by the end of it,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,if they also got it in Ipsy.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And in June, Backers got a sneak peak\Nof a single eye shadow
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and a bronzer - we are almost there
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,of the big debacle with the bronzer \Nand the eye shadow.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,That's a whole 'nother thing -\Nwe're almost there.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Throughout June we also got sneaks of the\NTrapper Keeper palate -
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,who are so excited! The draft of the\Nactual product packaging.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,We also got sneaks of the \Nmatte mousse swatches,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,we also got information about what the\Nnail polish colors were gonna look like,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I mean they are giving us pieces and \Npieces, and pieces,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,of 'this is coming, this is coming, \Nthis is what we're working on.'
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They really did show us a lot!
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,But one thing you'll notice, \Nif you listen carefully to this video
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,of this nail polish swatches,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,is somebody in the background\Nsays something about Hot Topic.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,[inaudible]
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,That's gonna be another piece.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,[laughs]
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Hang tight.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They also said that everything was\Nstill on track for shipping in September
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,in three months!
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,How are they telling us this?
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They lied to us! They outright lied to us!\NThey had to have known, darn well,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,we weren't getting shit in September.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Because at this point nobody had even\Ngotten on this digital background yet,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that should've been the easiest\Nthing to do.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,You have a piece of art, you send it out as\Na background,-you just digitally send it
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,you don't even have to mail anything!
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,you don't even have to create a\Nphysical product!
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,It's literally just a piece of\Nart e-mailed, that's it!
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They didn't even make that yet.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Here comes another red flag.\NAre you ready?
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,In July, they started selling that crease\Nbrush that was supposed to go to the
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,top tier Backers, they started \Nselling it on their website for 4.99
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and according to Popsugar, it \Nsold out immediately
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,at the beginning of July, and\Nthen restocked in the middle of July
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So this is what I think happened,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,because, of course, you can't sell out\Nand then restock two weeks later
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,from a true sell out. You have to \Norder more! They didn't sell out!
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,What they did, I think, is they \Nhad a number of extra brushes
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,beyond what people had, what they \Nhad, you know, allocated to send out.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So they sold those brushes, and then\Nthey realized they were selling out so fast
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,they sold the backer's brushes.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I guess, figuring they \Nwould just make more.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And they would just send more out later,\NI don't know.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So while all of this has happened, \NGlamour Dolls is continually and
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,constantly involving the Backers in \Nthe development process
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,of everything. We're watching everything\Ngo down, and I will honestly tell you...
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I kinda tuned out, I was like, "I don't \Neven freakin' care" like,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I don't care what thin- I just want the \Nproducts! Like, I participated
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,in a couple of surveys, but after that, \NI just stopped reading e-mails.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I was like, I don't care! I don't care \Nabout all of this, it's too much!
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,It's just- send me the products!
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I don't care what ya'll decide. It's j- \Nit's fine - it's whatever.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So I kinda tuned out at this point.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,But a lot of people were very invested\Nin all of these choices.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,The Backers even started arguing\Namongst each other,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,where some people were being a little\Nharsh about the designs,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,like with the trapper keeper palate, \Nsaying that the mirror was too small
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and can you make the mirror bigger, \Npeople were complaining that there
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,were too many unicorns. Like, and then\Nsome people, just being like,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,jus-just-what did you expect, \Nit's Lisa Frank.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Just let them do the thing.\NIt's fine. It's fine.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,People were just getting frustrated\Nand just started arguing back and forth
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,a little bit.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Jessica, the co-founder with Peter\Neven came in and was like,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,"hey ya'll, you need to speak nicely to \Neach other, like, we're a community
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,we're working on this together, cause it's\Nstarting to get a little heated."
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Now we're in August of 2017, one month\Nbefore we're supposed to be getting
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,our products shipped.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,We get another shot of the bronzer, \Nthis time with swatches.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,this is what they said, "We specifically \Ndeveloped this formula so it's universally
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,flattering, making it the perfect shade \Nfor all of our dolls."
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Unless the dolls are deeper than that \Ncolor, I-I don't know.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,The thing is, you really can't make a \Nuniversal shade of bronzer
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,because what works for someone \Nvery deep skinned, is not gonna work
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,for someone with very pale skin.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,You just can't do that.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,All you can do is shoot for the middle.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So just saying that they made it for \Nall of their dolls, just really was kind of
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,insulting to some of the Backers.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,The most interested update, \Ni['m gonna go ahead, put it on the screen
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,for you, but I'll read the most \Ninteresting part, they said,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,"we know we've been little quiet\Nover the last few weeks,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,but trust us, we have so many fun \Nand exciting updates to share
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,with you guys. The Trapper Keeper\Npalate artwork should be finalized
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,any day now. " Any day now. "And we \Nliterally cannot wait to show you
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,what it looks like! This collaboration\Nhas been long time in the works,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and we know that in the end, \Nit'll be worth all the blood, sweat
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and glitter tears that we put into it."
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,There's no mention of any shipping delays,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,There's just - we're getting our products.\NAll of them - in September apparently.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,[laughs] And the reason why we know this\Nis because they keep showing us things,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,they keep showing us that things\Nare almost done!
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,We got a sneak peak of the shades that\Nwere gonna be in the bold and bright palat
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,we also got an explanation about the\Ndigital artwork that was supposed
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,to be going out, and what they basically\Nsaid was that they wanted to start
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,with the hardest products first, \Nlike the trapper keeper palates,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and then work they way to the easiest stuff\Nwhich would be the digital background.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,In mid-August they put out a statement\Nthat the Wengie palate was almost finished
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and that they would update when they \Nhad an exact delivery schedule.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So it's getting towards the end of August
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and the people with the September\Nbirthdays are starting to realize
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I'm not getting this for my birthday, \Nam I?
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So there was a backer that said \N"It's obvious that all the
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,September birthday Backers are \Nnot receiving their make-up next month
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,it's almost September, and not many\Nproducts and designs are finalized
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,as much of a bummer this may be, \Ngetting Lisa Frank make-up
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,for Christmas, will still be really cool.\NI hope it's ready by then."
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,It's not gonna be ready.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,[music[
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So September finally arrives\Nand everybody is like okay
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,we're gonna get our announcement \Nthat everything is gonna be shipped
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,but we did not get that!
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,What we got was a sneak of the shade\Nof the lip mousse,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and no mention of the fact that things\Nare supposed to be shipping right now
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,like, they just didn't even say anything.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Comment after comment, people are like\N"what the hell? You're showing
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,me a shade of the lip mousse, how \Nare you still making this?!
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,We're supposed to be getting them shipped\Nthis month!?"
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So, after that post, everybody was pissed.\NEverybody was sounding off in the comments
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,how mad they were, so the CEO had\Nto re-group and he ended up putting out
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,a very lengthy statement. \NI will put it all on the screen for you.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,He sincerely apologizes for\Ngaps in communication
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and disappointment, and he says that\Nif for any reason Backers are not happy
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that they can send an email and they \Nwill issue a refund immediately.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,followed with quote, "we need to stress\Nto all of you that you will be receiving
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the products that you paid for \Nno matter what."
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And I really genuinely don't think that \Npeople asked for refunds because of this
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,because they saw things that they really\Nwanted and they knew if they asked
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,for a refund, they weren't going\Nto get any of it.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And they still had faith that at some\Npoint, this was going to happen.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Maybe it wasn't going to happen right now,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,but, if I take my money out I'm not \Ngetting all this stuff.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And if I do want it, I'm gonna have to \Nwait for it to go to retailers
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and I'm gonna have to pay retail \Nprice for it- i'm gon-I
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I'm gonna have to pay a lot more money
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,for it, when if I had just been patient, \NI would've gotten everything that I wanted.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,The post continued with statements \Nabout threats that they were getting
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,across social media- and they said\Nthat the threats are unnecessary
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and if they want a refund, \Njust let them know.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And they also said, about the shipping\Ndelay, they said it was just an estimated
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,shipping delivery for September.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Quote, "We started all these products\Nfrom scratch with you at the concept phase
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and this is our first time working with\Na license so there are new steps
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and things to learn. Hiccups have ranged\Nfrom trying to find the right
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,fulfillment agents, to some of the \Npackaging samples we received
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,not being up to our standards.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,We were clear from the beginning \Nand in previous updates
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that things might get delayed\Nas the process played out.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,We realize that September will be over\Nwithin a few short weeks, which means
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,we will unfortunately not be -be on target\Nwith our hopeful September estimation."
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,This is a bold face lie!\NIt is a straight up lie!
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They never once in any of the updates\Ntold any body that there could possibly
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,be a delay.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,In fact, they reassured customers\Nthat everything was on track for September
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They lied!
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Regarding communication, they said \Nit hasn't been the best, but they're
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,going to do better in the future.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And about people getting the brushes\Nfrom Ipsy, 'member, I said 'hold on'?
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,we're gonna get to it - \NI'm getting to it right now.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They said, "The only products from this \Ncollection that are on the market
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,are the Lisa Frank blush brush\Nand the Lisa Frank blending brush.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Those were developed six months before\Nthe kickstarted, along with the eye shadow
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and the travel bronzer for a specific \Ncustomer."
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,That specific customer was Ipsy,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,"And were offered during this campaign as \Nan addition perk, or add on,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,so that you can truly have everything \Nin the collection.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Beyond that, we can assure you that\Nanything being developed
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,through kickstarter will be in your \Nhands first."
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,What they don't mention in this,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,was the update where they said \Nthat 3500 Backers, the first 3500
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,were also going to get the crease \Nslash blending brush.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They've conveniently forgotten about that.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,That actually never gets mentioned again.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,When Backers pointed out that Glam Dolls\Nraised ten times more than their
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,original goal of 30 thousand dollars,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,they said that it didn't make things\Neasier, it actually made things more
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,complicated, because that's when \Nthey started adding extra products.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Well who's dang fault was that!?
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,This is also the first mention of \Nhand painted items.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Why are there hand painted items\Nin this collection?
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I have no idea. I don't know why\Nthey thought this was a good idea.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,We'll talk about that.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They also mention, that of course, \Nbecause the Backers went in
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and helped them fund the products\Nthat they will get everything
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,at a cheaper price than what they \Nwould be sold at retail.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Then they breakdown everything\Nthat they say is happening right now
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,including, they say, specifically
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that all the products have been finalized
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and physical production samples\Nhave been approved,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,but they do say that they're\Nkeeping 3 products blank
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,so that community can vote on\Nwhat kind of artwork is going to
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,go on to those 3 products.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They also promise that on October \N1st, they're going to ship out
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,those 4 products that were\Nmade before the kickstarter started;
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the 2 brushes, the eyeshadow, \Nand the bronzer.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They'll go out to the 100 and 200 \Ndollar Backers.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,As well as anybody that added them on.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They also say this: "In addition to the\Npress, we were reached out to by
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,a few major retailors, all of whom\Nrequire time and energy to onboard
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,with. There have been many sleepless\Nnights and it has been a journey
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,as we try to build our team, and turn\Nthis opportunity in to a solid foundation"
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I don't think we knew what this meant \Nat the time,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,but this meant that they had two \Nretailors they were talking to
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,to sell these products. \NHot Topic and Dolls Kill.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,The letter then goes on to pull \Nat the heartstrings
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,of the Backers, to get everybody\Nto calm down, and be patient,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and be nice to them.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They -s- give shoutouts to the staff\Nmembers and the interns
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and statements like, "Jessica and I \Nare both people too"
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And they mention Jessica neglecting\Nher own wedding because she's
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,working so hard on this project. \N]
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They also talk about Peter missing friends\Nand family members' major life events
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,due to trying to make this product happen.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,What we like to think that if you were \Nable to see our day to day,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,those of you who feel the need to \Nbe critical, would be a little less so.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And this is when there's a complete\Ntone-shift in the comment section
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,underneath the project.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,The comments are so kind, and so \Npatient, there's even people saying
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that they expected the products to ship\Nafter September,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,because a lot of kickstarters ship late
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,which I found isn't necessarily true,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,but people were really nice to Peter
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,after his post. Just like, yeah you are\Nhuman, let's give you some time
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I can see that you're trying, \Nlike, you're doing your best
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and things are coming. \NIt'll be soon.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Everybody is just being super super\Nnice to them.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,But one backer, Ariel, she really \Nsummed things up, but in a very
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,very polite way. \NShe asked questions like,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,i-she wanted to know the dates of the \Nextra promises, like the Glamour Doll's
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Gypsy eyeliner pencil, the vintage Lisa \NFrank item that they were promised.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,The nail file, and the digital background,\Nand of course, her questions went
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,completely unanswered.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,On September 21st, they said, \NThank you so much,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the eyeshadow and the bronzer production\Nhave been completed. We have them.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They say, as a huge thank you for \Nsupporting us throughout this journey,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,we've decided to ship out the orders early\Nfor those of you who backed a tier
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that includes them, or added them to their\Npledge afterward in backerkit.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,But you and I both know, that this is \Nnot on time.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,October 1st is technically late, because\Nthe estimated ship time was September
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and there shipping them in October,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,but they're using this language on purpose\Nto manipulate the Backers
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and make them feel good that they're \Ngetting things early.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Because what I think they meant, is that \Nthey had intended to send out the packages
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,when they were all completed, but they're\Nsending these particular items because
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,they're ready out before the rest of the \Nproducts are ready.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Glamour Dolls makes it sound like this is \N- like- a big reward,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,this is something we're doing for you\Nbecause we care about you -
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,No, this is something that you\Nowe to people.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,This is not - this is not a -\Na luxury.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,This is not a super kind thing to do.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,This is just what you should be doing.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Then things switched with the \Ndigital background.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Basically what they were saying, \Nwas that they wanted to give an update
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,on the digital background and they \Nsaid that Lisa had some concerns
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,about her artwork getting stolen.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I don't know, I think if anyone wanted\Nto steal Lisa Frank's artwork
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,it'd be pretty easy to do, \Nbut I digress.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So anyway, they were worried about\Nthis digital background
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,being stolen and then put on\Nthings illegally,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,so they didn't want to do a digital \Nbackground, instead
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Lisa was going to go in to her vault\Nand she found these vintage postcards.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And these vintage postcards were going\Nto be shipped out instead of the digital
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,background to anybody that pledged\N5 dollars or more.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So every single person that pledged \Nwas going to get one of these.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And 25 people would have one that was \Nhandsigned personal signed by Lisa herself
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,This postcard was supposed to go out\Nonce all of the orders, all the products,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,had been made and the final orders\Nwere being shipped.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Then they dropped drawing designs\Nof the caps of the nail polishes
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and I was thinking as I was looking at\Nthis, I was like didn't they just say
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,like a week ago, that everything \Nwas already designed, that they
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,already had all the mockups?
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Apparently that was a lie.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And would you be shocked to learn
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that the shipping of the bronzers\Ndoesn't happen on October 1st?
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,'Cause it doesn't happen.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,In October, the community is sent a poll\Nfor the design for the vegan make-up bag
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,they had a choice of zoomer and zorbit, \Nwho are aliens,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,dancing dolphins, or Sky the Pegasus.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,We also saw the first physical samples\Nof the Naturally Glam
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and the bold and bright palates,\Nso freaking cute.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,The community loses their minds over \Nthese palettes, comments are lighting up
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,about people so excited to get these \Npalettes in their hands.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And like I said, the eyeshadow and \Nbronzers, that stuff did not
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,end up shipping on October 1st, \Nbecause Glamour Dolls says that
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,they were stuck in customs.. \Nfor two weeks.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They said in an update, being as today is \N10 26, we expect the product to arrive
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,to the shipping facility and ship to you\Non October 31st.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And therefor, you should expect the makeup\Nthere on your doorstep during the first
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,week of November.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Are you surprised that this did\Nactually happen?
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Me too.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,[laughs]
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,In November we get more information
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,about the two brushes, the eyeshadow, \Nand the bronzer.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They talk about how the products\Nhad already been in production
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,when the kickstarter started, \Nbut where Peter shot himself in the foot
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,was because in May he said that the \NBackers would be getting the products
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,first. And he should've known not to say\Nthat because he knew that they were
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,gonna end up in Ipsy bags before the
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Backers got them, but he didn't tell\Nanybody that.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,He just lied to everybody instead and then\Nwhen we found out they were in Ipsy bags
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,we naturally freaked out.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Because not only were the blush brushes\Nin the April Ipsy bags, but the bronzers
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,were in the November Ipsy bags!
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,"Oh my gosh, is this a Lisa Frank?\N[gasp] Glamour Dolls bitten and bronze
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,matte bronzer!? Awhile ago we got a Lisa \NFrank brush in our Ipsy bag,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I wonder if this is from the same line. \NI'm not really expecting much from this
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,bronzer, because I feel like it's just\Nmore on the gimmicky side,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,But I hope that it works amazingly well.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Color is really promising!
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,It's not too warm and it's not\Ntoo cool.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I'm gonna swatch it out.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,This feels a little bit powdery.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Ooh, it actually feels really nice and\Nsmooth on the skin.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Granted, I did just put that hand cream on\Nso I don't really know what that says
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,but it feels really buttery-ish \Non the skin. Feels nice!
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,The color is pretty good too.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,If you're fair though, I don't think\Nthis is going to work for you
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,because it's showing up on my really \Ntan hand, so if you're fair,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I don't think this bronzer is for you.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,But it's really F'in cute.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I wish the actual packaging \Nlooked as cute as the box,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,but I mean, it's still pretty cute"
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,As a backer, what we were thinking\Nwas that Glamour Dolls took our money
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,from the Kickstarter and made these \Nbronzers and made the brushes and made the
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,eyeshadows with our money and then sold \Nthem to Ipsy. Which is actually not what
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,happened. I put all of the timelines\Ntogether and it turns out they did not use
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Kickstarter money in order to fund \Nthese products.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They had used a different website.\NIt was called: "Kickfurther".
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Kickfurther - it still exists. \NIt's kind of like Kickstarter, but instead
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,of backing a project and getting product,\Nyou back a project and you get interest
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,on your investment.\NIt's basically a way that small businesses
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,can fund the production of something\Nand then pay the investors back.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So I went over to the Glamour Dolls'\NKickfurther page and what I found out was
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that they had done a Kickfurther campaign \Nto produce the blush brushes.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They raised $166,000 and they paid \Nthose Backers back about two weeks after
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the Kickstarter ended in April of 2017.\NThey ran a second Kickfurther campaign
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that was running about the same time as\Nthe Kickstarter campaign was running.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,It was from Feb 13th of 2017 to \NMarch 6th of 2017. This was to fund the
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,production of the eyeshadow \Nand the bronzer. Because with the money
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,they got from the blush brush they were\Nalso able to make the crease brush.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,There's a lot of business-y language\Nover there and I'll be honest,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I don't understand a lot of what\Nthey're talking about.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,But I will tell you what I did understand.\NSo, he's basically saying people are
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,concerned that they're not going to get \Ntheir money back. And he's reassuring them
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and basically saying they've got these\Ntwo purchase orders - they're very very
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,blurry, there's stuff that's knocked out \Nof it, but we know now in hindsight that
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the brand that ordered the highlight \Nand the bronzer was Ipsy.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,You can kind of make out in the very\Nblurry paperwork that Ipsy paid $378,750
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,for the bronzer. Same for the eyeshadows.\NAnd that was for 757,500 units of each
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,product. But! They were not \Ngoing to pay that money
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,until the product was delivered.\NThat's why they needed the Kickfurther
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,people- was to actually make the products.\NOnce they actually delivered them, then
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,they would get the money from Ipsy and\Nthey could pay the Kickfurther Backers
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,back. \NSo here's the math broken down:
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Glamour Dolls raises $313,000 from the \NKickfurther. They spend that money to
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,make the bronzer and the eyeshadow.\NIpsy pays them two payments of $378,750.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Which is $757,500 total\Nfor those two products.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Then they have to pay interest to the\NKickfurther Backers.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They pay out $354,000 about to those \NBackers. That's $41,000 in profit for the
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Kickfurther people, but that gives\NGlamour Dolls about $400,000 from
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,those two products from the Ipsy deal.\NPlus they still have that $350,000 from
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the Kickstarter in order to make products.\NSo what happened to all of that money -
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,where did they spend it?!\NI have it- I know exactly where
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,they spent it!\NI have to... but we have to get there.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So remember: the Backers over on the\NKickstarter have no idea any of this
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Kickfurther stuff was happening.\NAnd Glamour Dolls had no obligation
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,to share it - \Nit wasn't our business.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,But this was happening behind the scenes.\NIn mid November, the Backers at the
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,$100 and $200 level, as well as\Npeople who added on the bronzer or
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the eyeshadow are starting to get their \Nproducts in the mail. Remember they
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,had ordered these back between February\Nand April - it's now November and they've
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,finally got some products.\NAnd they also have their vintage
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Lisa Frank postcard.\NGlamour Dolls seemed a little bit "Oooo"
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,about that because the postcards \Ntechnically weren't supposed to go out yet.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,The postcards were supposed to\Nbe in the final package.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So what they told the Backers was:\Nif you got a postcard in this order,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,you'll get a second one\Nin your next order.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,That's the order where we're going to ship\Nyou out everything.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And this is when Glamour Dolls is forced\Nto admit that they are selling the
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Lisa Frank branded stuff - the stuff\Nthat's supposed to be in the hands of the
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Backers first- over at Hot Topic\Nand Dolls Kill.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Because people found the products \Navailable over on Hot Topic!
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,But they spin it - they're SUCH \Nmanipulative liars, I swear. This is
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,so awful. \NThis is what they said:
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,"The eyeshadow that leaked on Hot Topic\Nthat some of you eagle eyes caught (we are
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,so impressed!) was supposed to be a \Nteaser promo for what's to come.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And we were 100% not aware that they would\Nbe breaking the news so soon.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,We're of course THRILLED to have such an \Namazing partnership, but we truly had
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,had no idea they were launching this \Npromo so early.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Now that the cat's out of the bag, so to\Nspeak, we'd love to formally introduce you
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,to the new single eyeshadow shades in \Nthe Lisa Frank x Glamour Dolls line."
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,followed by swatches of two shadows, \Nnot one.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,This second single shadow was never \Na part of the original list of products.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Why are they making more products?\NIt's because they could make money off
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,of Hot Topic customers.\NThat's why they made more.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Because apparently they need more money.\NBut then it gets so, so much worse.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,This was when I went on my Twitter and I \Nwas like, "This is f*cking ridiculous!"
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,If you were following me on Twitter\Nand you saw me freaking out on Twitter
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,about what I was finding,\Nthis is what I had found.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Because the postcards. The postcards.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Ok, I know it's just a postcard, \Nbut it's wild.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So the postcards were coming \Ndamaged.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Some of them were ripped, \Nsome of them were creased,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,people were saying they got a signed one\Nand it was ripped and they wanted
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,another one, but then they were worried\Nthey wouldn't get another signed one and
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,how could the signed one be ripped? \NIt's a vintage postcard - these can't be reproduced.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,But was it? Because people noticed that \Nthere was a QR code on the postcard.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,These are supposed to be vintage\Nand there was a QR code...
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,...on the postcard.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And I sh*t you not\Nthis is what Glamour Dolls said:
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,"QR codes actually came out in the 90's,\Nif ya can believe it. These postcards
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,are right from the vault."
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So, I had to look that up\Nbecause I was like,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,"Are you being for serious right now?"\N(laughs)
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,He's right - the QR codes did come\Nout in the 90's.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,But nobody had any ability to use them \Nuntil smartphones had cameras.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,According to the article on Microsoft,\N"In 2002, Sharp introduced the first
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,cellphone with a QR scanner and competing\Ncell phone companies followed suit.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Eventually everyone who owned a smartphone\Npossessed a QR scanner in their pocket."
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So at the very earliest, the postcards\Nwere 15 years old.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,But I will tell you there is a 0% chance-\Na 0% chance- that these postcards
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,were 15 years old.\NAnd the reason why was because the QR code
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,conveniently took you to a Lisa Frank app.\NWhich definitely did not exist in 2002.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I found the two apps that she\Nhad available.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,The apps at the time were the\N"Lisa Frank Pick 'n Share", developed
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,in 2012 per this Buzzfeed article. \NApparently it sucked according to them.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,The other app was called "Zoom 'n Color"\Nwhich launched in February of 2013.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So unless somebody calls something vintage\Nthat is five years old,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,these sh*t are not vintage. At all.\NNot even close.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,But it gets worse. It gets worse!\NNot only weren't they vintage,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,they weren't signed!
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Some people were looking at their\Ntheir signature because a lot of people
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,in the group seemed to have \Ngotten signatures.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,There were 1700 people who should have \Ngotten these postcards because they
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,pledged that $100 tier or more.\NAt least 1700 people.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,But it seemed like almost everybody,\Nif not everybody, commenting was
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,getting one of these 25 rare \Nsigned postcards.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Something was going on.\NThere was a woman named, Calli,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,who didn't get her postcard yet and \Nwas seeing all these people commenting
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that they'd gotten a signed one and she\Nwas like,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,"Oh I guess I'm not going to get a signed\None with my order."
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And Glamour Dolls was like, "Yeah, you \Ndo have a chance because maybe not
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,all the 25 have been sent out. We're\Nnot sure because Lisa sent them directly
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,to the warehouse and we don't know which\Nones went into the boxes."
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And Calli says, "Yes!! Definitely \Nstill a chance. Realistically we won't
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,know who received the 25 postcards until\Nthey're all sent out once all the
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,products are through production and \Nshipped out. Talk about suspense!!"
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,But we know how many of them were signed.\NThey were all signed.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Every single one of them were signed.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Because thanks to tips from people that \Nwere commenting, they said well, there's
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,pictures of the cards on Instagram that\Npeople are posting. The signatures are
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,absolutely 100% identical down to the \Nsize of the commas and the sizes of the
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,loops and the extra little dot \Nin the smiley face.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,These were photocopied. Every single one\Nhad a Lisa Frank signature on it.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I even found an unboxing of one of these.\NThis was from a channel called,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,"Beauty Pop". And here was\Nher reaction to getting the postcard:
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,"So first off there is this little card-\Nit's really, really cute. It has a
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Lisa Frank, like, illustration on it. \NI really like it.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And it says, "Lots of love! XO....\NI don't...the team...or something maybe...
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I don't know what that says.\NThat signature is kind of hard to read.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So it's this little postcard. \NIt's really really cute. I think I'm
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,going to save this because I \Nreally like the art that's on it."
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,(Laughing) She didn't even realize that it\Nwas Lisa Frank's signature because it
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,doesn't look like Lisa's Fran- Lisa\NFrank's signature. We see the Lisa Frank
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,name on everything and it looks like a \Nsignature.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,That's not her real signature apparently,\N(laughing) so she didn't even realize
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that's what it was supposed to be. (Laugh)\NWhich I get! I totally get!
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,But it just goes to show how the signature\Nwas of zero value. Absolutely zero value.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,One person said her eyeshadow\Ncame shattered.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And then a backer named, Denisha, was\Nsuper disappointed and she said she lost
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,all complete hope that anything would\Nwork out for her. She said, "I was
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,happy to get one of the signed cards\N[because at this point everybody thinks
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that they're hand signed], but I'm \Nalready not enthused about this makeup
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,working for me. The eyeshadow is beautiful\Nand I might use it as a highlighter,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,but the "bronzer" is a complete\Nwaste of time.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I really don't think based on the poll\Nwinners, etc. that this line will work
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,out for melanated Backers." \NEven Beauty Pop, who is closer to my
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,skin tone, swatches the bronzer\Nand pretty much says the same thing.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So the postcard was a complete scam. And\Nit doesn't seem like Glamour Dolls knew
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that, but Lisa had to have known that.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Where did Glamour Dolls get the\Ninformation that 1. these were vintage
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and 2. that they would be hand signed\Nbecause neither of those things were true.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Did Lisa lie to them? Did Glamour Dolls\Nknow it and lie to the Backers?
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I would dare to say Lisa probably\Nmisled Glamour Dolls.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,But it's Glamour Dolls fault for not even\Nseeing the postcards and verifying what
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,they were before giving false\Npromises to the Backers.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So at this point there starts to be\Nkind of a split between the backers.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Some people are really excited and some\Npeople are starting to get
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,really disappointed. There's\Na backer named Lizzie and she says,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,"Honestly if I'd known about the other \Nshades not being available through the
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Kickstarter when this whole thing \Nstarted, it wouldn't have bothered me.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,What really irritates me is that we keep\Nfinding out about these things being sent
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,out in Ipsy bags, Hot Topic suddenly\Nselling items from this collection, etc.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,on our own and THEN we hear from you about\Nit once someone call you out and questions
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,It's important to be up front and open\Nwith your Backers, so they feel like
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,they can trust you."
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,The problem is that they\Nweren't trustworthy. That's the problem.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And that's what a lot of the\NBackers were learning.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And beyond that, people were really \Ndisappointed about the design of the
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,eyeshadow and the bronzer themselves\Nbecause the Lisa Frank artwork was on the
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,outer cardboard box and not on the actual\Npackaging because a lot of people - I know
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I do- I tend to throw away the outer box\Nand I USE the product itself, so the
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,artwork, I thought, was going to be on the\Nactual product and not on the outer carton
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,so people were really disappointed\Nabout that, too.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,On November 22nd, they send out a mock-up \Nof the lip balm tin. This is the first
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,time we see the lip balm tin. \NAnd it looks kind of cute.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,But like I said at this point, we kind of\Nare starting to get that split between
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the Backers, but most people seem to\Nstill be really excited.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,In December of 2017, they send out a\Nbig update with progress on
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,all of the products.\NThey stress again the process of
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,creating all of this product.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They get the sample, they get the artwork\Nfrom Lisa, they get the artwork put onto
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the sample, they send that sample over\Nto Lisa for approval and then she has the
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,opportunity to revise the sample\Nand change things, then they have to send
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that back to the lab with the revisions\Nand it doesn't seem like Lisa has a limit
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,on how many revisions she can make\Non a product.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So, that's why things seem to be taking\Nso long - is because it's just such a
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,multi-step process and where I keep \Ndigging back
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,is that - didn't they know this-\Nwhen they started the Kickstarter-
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that this was the format they\Nwere working with?
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Why would you tell Backers that there was \Nan estimated ship date that wa- you knew
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,100% was going to be impossible, based on\Nwhat they're saying here that I'm sure
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that they knew before they started, \NI don't understand why they would just
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,outright lie like that.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Glamour Dolls has created this problem\Nfor themselves.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Lisa isn't helping- which we'll find \Nout more in a minute.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,But Glamour Dolls has created this situation.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So right now, as of December 17th, \Nthe things that are available for purchase
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,were the crease/blending brush, \Nthe blush brush,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the bronzer,\Nand the two eyeshadows
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,in "Heartthrob" and "Picnic".
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,"Heartthrob" was created specifically \Nfor Hot Topic. "Picnic" was created for
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the Backers, but they were selling\Nboth at Hot Topic.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,For the Unicorn Lippy, they said that the \Ndesign was finalized, but that they were
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,waiting for the manufacturer to hand paint\Nthe product in order for them to see
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,what a final product was going\Nto look like.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,This was the hand painted product \N-is this lippy.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Each one of these is going to need to be\Npainted - by a person. 5,000 some of them.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,By a person.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They said the vegan leather cosmetic bag,\Nthe eyeliner, the lipbalm tin,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and the shimmer powder highlighter\Nwere waiting for Lisa's approval.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,The lip mousse was waiting for packaging\Nto come back because the color of the
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,mousse didn't match the cap.\NAnd it was supposed to match the cap
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and the logo and it didn't. \NSo they were waiting for that.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,The palates were being remade because\Nthey didn't like the way that they folded
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,together - they felt like the image didn't\Nline up properly, so once they got it to
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,line up properly, they were going to\Nsend it to Lisa for approval.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And finally, the nail polish trio-\Nthey were waiting for manufacturing of
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the sample to send to Lisa.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,(Laughing) You remember that the\Nnail polish set was a reward back
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,in February when the Kickstarter started?
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Uh yeah, the sample bottles were still\Nbeing manufactured- in December.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,People were also asking, Ok, so can we \Nget an actual ship date? Like what's the
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,actual timeline for this? When will\Nwe have products in our hands?
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,On December 15th, Glamour Dolls breaks\Nthe sad news that if you had bought two
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,of these or if you had bought\Nany piece of this as a holiday gift
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,for a friend or a family member, \Nthat wasn't going to happen.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,BUT they had a solution.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And it was a printable card to get your \Nfriend or family member excited
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,about the products that they\Nwould never receive. (Laughs)
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Horrible! Horrible!\NI don't know what the world
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,they were thinking.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Because it was literally like a card\Nthat they made that had all of the items
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and you were supposed to check off\Nthe items you were giving to your friend
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,or your family member and you were \Nsupposed to give them this printed thing
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,instead of their gift they were supposed\Nto get in December.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Like, "It's coming, it's coming!"\N(Heavy sigh)
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I do think, though, that at this point\NGlamour Dolls really did think that
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,things would eventually come together.\NWhen it would come together - I don't know
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,but I think that they did think that it\Nwas still gonna come together eventually.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Now there is a CLEAR split between\Nthe Backers.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,People who are like, "This is messed up, \Nwe're not getting our stuff, this is terrible."
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And then people who are like,\N"Trust the process. It's gonna be ok,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,just trust the process."
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Glamour Dolls even shared a picture of the\N"messed up packaging".
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And I- I swear, I watched this video\Nlike three...four times and I can't see
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,anything messed up with it.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Can you see what's messed up with it?
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I don't see anything. It looks fine to me.\NAnd the Backers - their response
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,to this video?
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They didn't see anything wrong either.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,But nevertheless, this product was not\Ncoming anytime soon.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Not a lot happened in January of 2018.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Mostly it was discussion over the \Nhighlighter and what shade they should
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,for the highlighter. Uh, there was an \Nopal shade that everybody had picked
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and when they did the swatches of it,\Npeople realized that it wasn't going to
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,be as universal as they thought it would\Nbe, so people were complaining that it
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,didn't look like anything that they\Nthought opal would look like.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So they decided they were also going to\Nmake a second shade - a rose gold-
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,so that it would work for most people\Nand that in order to decide which one you
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,would get, you would fill out a survey. \NThey had a Google Form survey you would
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,fill out and if you chose one or the other\Nthat's the one that you would get.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,If you didn't choose through that survey,\Nthen Glamour Dolls would just throw one
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,or the other in your box for you. \NAnd that's it.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,That's all that happened in January.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,It is now February of 2018. It is now one\Nyear after the Kickstarter began.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Here is what's happening. \NFebruary 8th, Peter posts a post into the
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Kickstarter community. He admits that he's\Nbeen slow to communicate and he says that
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,sometimes there just isn't \Nanything new to update.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Regardless he says that he wants to\Ncommunicate more frequently-
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,which he DOES do.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Regarding the delivery schedules\Nhe says that there's just things
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that are stopping it from going along\Nand they're just stuck.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,For example, they said that the original\Nhighlighter powder that they had worked
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,out was not good, that it was leaking.\NSo then they had to start over and get
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,new packaging for it.\NAnd then he mentions about the
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,hand painting of the damn unicorns - \Nwhich you know...
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,hand painting 5,549...\N(because I counted them)
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,...unicorns is a lot!\NI don't know what kind of logic made you
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,think that that was going to \Nbe a good thing to do.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,But I guess the problem was that they had\Nalready sneaked this unicorn that was
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,going to be hand painted to the lower tier\NBackers before they added
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the upper tier Backers and they're just\Ngoing to leave it out of the higher tiers?
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They could have because that would have\Nbeen realistic, but they didn't.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They added it into all the tiers.\NAnd it's 5,549 Backers
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,because remember those $200 Backers\Nare getting TWO unicorns.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And everybody at $20 or more was supposed\Nto get one of these things.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,But according to Peter there was good news\Nbecause he said that even though
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,it was going to cost Glamour Dolls more\Nhe promised that as soon as an item
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,was ready, that they were going to\Nship it out.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Even if it did cost them more money.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Then they do something that they\Ndidn't have to do.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Which I think was really good of them.\NThey did a voice call
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,with their Backers on February 14th\Nand that call does still exist
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and I listened to the whole thing.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And they really did open it up and\Nallow anybody with questions
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,to join in that call\Nto ask those questions.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,in that call, they went through each individual product
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and it seemed like a lot of them were either
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,waiting for Lisa Frank's artwork
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,or waiting for the Lisa Frank approval
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and they couldn't constractionally
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,move forward with anything
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,until Lisa did those pieces
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,of her contract.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Peter also says that once Lisa approves\Nsomething, it's still going to take 45 days
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,in order for that product to go through \Nthe manufacturing process,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And I'm sitting here thinking, "What about\Nall those times that you promised backers
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that you were on schedule, that things \Nwere coming."
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,You knew it was going to take 45 days, a\Nmonth and a half once Lisa approved it.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,You knew you didn't have Lisa's approval, \Nand in some cases you didn't even have the
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,final mockup of a product, but you're \Nstill telling people you're on track and
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,you're on time? Why would you do that? Why\Nwould you just lie like that?
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And I personally believe it was so that \Nbackers wouldn't ask for refunds
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,because they couldn't afford to give out\Nall of those refunds and still have a
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,chance of making this happen so they just\Nlied to keep it all going.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,In the call, they addressed some of the\Nmost common questions that were happening
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,in the community and one of them was about\N"Why didn't you tell us that this was
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,going to be an Ipsy?"
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I'm going to go ahead and play the clip of\NPeter talking now.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Because, yeah, you didn't have to say it\Nwas with Ipsy, but you could have said
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,"Hey, there are a couple of products, \Nyou're going to see them come out
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,somewhere, just so you know, they were\Nordered before we started. We actually had
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,these products paid for before the\NKickstarter started, so these are ones
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that were already pre-ordered, these are\Nnot the products that you're paying for."
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They didn't have to say that it was Ipsy.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They didn't have to say when they were\Ncoming out, but just to make a general
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,statement that should not have violated\Nthe non-disclosure, just to say that
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,somebody had purchased them.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Peter makes it very clear that refunds are\Navailable. He mentions that
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Lisa has her own proprietary color
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and that every single lab has to be taught\Nhow to make this color because it is very
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,specific, copyrighted color by Lisa Frank.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And then he was asked about the postcard\Nand his answer is super weird.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And you notice he doesn't mention anything\Nabout the signature not being handsigned.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Nothing about that. Just straight up \Ntrying to gloss it over, like dude, just,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,it's not vintage, it's not vintage.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,This is a very interesting part of the \Nquestion and answer session
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that Peter outright lies, again, because\Nwe have the information to prove that he lied.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So when asked how big he thought that the\NKickstarter would get, he says this:
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,But we know for a fact that this is\Nprobably not true, at least this is not
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,what he told the Kickfurther people,\Nbecause this is the post that he put in
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the Kickfurther community. He said that he\Nthought it was likely that they would hit
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,2 million dollars on the Kickstarter,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,which would, "lead to an immediate general\Nhouse cleaning and pay off whatever little
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,debt we have, which is mostly here."
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,He says that the 2 million dollars he\Nexpected to get from the Kickstarter,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,he would use that money to pay back the\NKickfurther people.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Then he would use the Kickstarter money \Nin order to pay for the products.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I will, though, give credit where credit\Nis due in that they did not have to have
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,this call, they didn't have to do all of\Nthese updates, they're not required to do
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that, but they were, because I genuinely\Nbelieve that Glamour Dolls thought this
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,was going to happen, but it's just they're\Nnot setting realistic goals, that's the
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,big problem.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,In March of 2018, Glamour Dolls and the\Nteam, like this is enough, we are flying
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,out to hang out with Lisa and find out\Nwhat the hell is happening, so they fly
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the team out to "work out much of the\Nremaining artwork." Then they start
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,posting this matrix system where it talks\Nabout where each product is in the
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,production process. It looks like the most\Ndelay is happening on the Wengie palette,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the highlighters, and the nail polish set,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and that's the only update they give in\NMarch, is that, "Hey, we're meeting with
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Lisa, we're working out the artwork," and \Nthen nothing, and the backers are
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,absolutely losing it at this point. Like,\Nalmost everybody is turing on them, 'cause
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,they're like, "What the hell is happening,\Nwhat is this matrix, why is this stuff not
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,done yet? Because almost a year ago you\Ntold us this stuff was already done and
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,now you're telling me it's not done?"
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,A backer named Kristen said, "I backed\Nthis while pregnant with my now 10 month
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,old child and still nothing."
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So, obviously, they're reading this over \Nat Glamour Dolls, and they wanted to post
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,something, so basically, they posted at\Nthe end of March, "Uh, yeah, we don't have
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,anything else to tell you, so yeah, that's\Nit. That's all I got for ya, is we don't
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,have anything else to tell you," and then \Npeople lost it even more.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,It was so bad, people were so frustrated
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And I'm laughing because it's so\Nridiculous. It is so ridiculous.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,The matrix that they posted at the end was\Nbasically the same thing but in more
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,friendly language. That's it. That was the\Nonly update.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Oh wait, there was one more thing. There\Nwas a final draft of the cosmetic bag.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They did post that, and it's so cute. It's\Nso cute,my friends .Too bad nobody got it.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Now it is April of 2018, the 1 year\Nanniversary of the end of the Kickstarter
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,campaign, and the only thing that's been\Nshipped out are the eyeshadow and the
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,bronzer to a select handful of people who\Nwere at the very top tier or people that
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,added them onto their bags. They've also\Nshipped out the blush brush or the crease
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,brush to anybody that added them, but\Nthose top-tier backers have not received
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,them. But things get a little bit more \Nhopeful becuase we finally get the final
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,draft of the Bold and Bright palette, and\Nit is freaking adorable. It is so cute. I
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,mean, you can't tell me that's not cute.\NThat is so cute.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And of course, they give us a new matrix.\NAnd if you look at it, it's like
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,everything's waiting for Lisa. \NEverything's waiting for lisa.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They keep dragging it out throughout\NApril, dragging it out, giving us a little
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,sneak peek of this product here, a little\Nsneak peek of that product here, we got a
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,photo of 2 palettes, we got arm swatches\Nof the shades, we got a video of the
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Natural palette. The matrix now says that \NLisa has the samples and they're waiting
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,for her feedback. By the end of April, we\Nget to see the box that the Lippie is in,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and it's so freaking cute, and we're\Nstarting to get excited again, this is
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,finally coming to an end, we're finally\Ngoing to get our products.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,In May of 2018, Glamour Dolls, in the\Nnicest way possible, is saying Lisa's
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,being a pain in the ass. They're trying\Nreally hard to be kind and professional,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,but mostly there's a problem with these\Nmatte mousse products. The full
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,explanation is going to be on the screen\Nfor you, you can pause to read it, but,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,basically, she didn't like the way that\Nthe color looked paired with the cap, so
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,she wanted them to make 4 mockups of 4\Ndifferent empty containers, and then she
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,would decide which one matched with the\Nlip color the best. And they said that's
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,what's been holding up that particular\Nproduct. We also got a picture of the lip
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,balm tin finished. It is perfection. It is\Nso adorable.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,The matrix for mid-May is still nothing\Napproved by Lisa. Glamour Dolls is making
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,progress on their end, but no updates on\NLisa's end. At the end of May we see the
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,draft of the nail polish bottles and oh my\Ngosh, are these things freaking gorgeous
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,or what. I can't even, I can't even. They\Nsaid that the colors weren't, of course,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the colors that were going to be in the\Nbottles, but these were the draft bottles
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,we have been waiting for since February of\N2017 when we were told that they were
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,reward, they are finally here and they are\Ngorgeous, they did not disappoint.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,But then, I'm sorry to say, my friends,\Nthere was silence for 4 months.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And silence for 4 months is a very, very \Nbad sign.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,[music]
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,September 21st of 2018, I'm going to read\Nthis to you in full, because I feel like
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,you need to feel the emotion in this one.\NBecause, you know that meme, or that
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,little video where it's like, "and this is\Nwhen she knew, she f*cked up?"
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,That, this is it. This is the moment where\Nwe all knew we were getting nothing. Here
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,it goes. "Hi Everyone, Thank you for your\Npatience as we've gathered facts and
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,information to provide you with a thorough\Nupdate on this campaign. We apologize for
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the delay in delivery of the products and\Nunderstand that you might be disappointed.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Please know that we're making significant\Nefforts to deliver the products to you.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Despite those efforts, we are encountering\Nissues we never imagined when we
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,enthusiastically began this campaign. This\Nupdate is to share information with you
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,regarding our efforts to fulfill our\Nobligations and to account for the money
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that you so generously committed to this\Ncampaign. Below is how much we raised in
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,this campaign. This itemized list that\Nfollows shows you how we have
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,appropriately expended those funds\Ntowards completion of this project:
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Total Kickstarter funds raised including\NBacker Kit: $475,685.00
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,'Cause remember, they opened Backer Kit\Nafter the Kickstarter ended so people that
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,missed out on the Kickstarter could fund\Nthe project through Backer Kit, get
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,individual products or get in on those\Nbundles. Then he continues.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Cost Expended Towards Completion
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Production Sample Costs: $15,329.00, \NContractual Payments to LFI, which is Lisa Frank Incorporated: $510,754.04
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Contractual Payments to LFI, which is \NLisa Frank Incorporated: $510,754.04
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Contractual Artwork Fees to Lisa Frank\NIncorporated: $45,615.00
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Total spent: $571,698.04, which, if you do\Nthe math, is about $100,000 more than they
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,raised in the Kickstarter and the\NKickfurther. Then he continues reiterating
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,all the steps that it takes to make the\Nproduct, and you'll notice, all the fluffy
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,language he was using to describe Lisa,\Nthat she was "using her creative genius"
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and that she's "amazing," it's all gone.\NIt's now "LFI." There's no mention of Lisa
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,anymore. It's all LFI. And that's it. It's\Nbecome very, very professional. No more
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Mister Nice Glamour Dolls. The next chart
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,is not a matrix of hope, but a matrix of\Ndeath, unfortunately, the death of this
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,project because we learn what we already\Nknew in a different format. The products
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that have already been released: the 2\Nbrushes, the bronzer, and the eyeshadow
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,in September of 2018 are still the only\Nones that are ready because everything
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,else is waiting for Lisa. Either they are\Nwaiting for Lisa to create artwork or they
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,are waiting for Lisa to approve the final\Nsample. The post continues: "We hope that
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the information above demonstrates that we\Nhave been working hard to deliver these
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,products to you. As a company, Glamour\NDolls is committed to producing the
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,highest quality makeup products for you at\Nan affordable, accessible, and inclusive
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,price. And to that end, we are committed\Nto making this right for you. Please know
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that we are continuing to work towards\Nfulfilling our obligations to you and that
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Glamour Dolls will do everything it can\Nto make sure that this situation is
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,resolved. We will continue to make\Nadditional updates as we have more
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,information. We sincerely thank all of our\Nbackers for your collective patience. With
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,gratitude, Peter and the Glamour Dolls Team
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And this is when the backers collectively\Nlost their sh*t. A backer named Lauren
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,summed it up very, very well. She said,\N"Lisa Frank is still up and running in
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,terms of selling product- if you go to\Ntheir site they still have things for
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,sale. Glamour Dolls has a fully\NFunctioning website selling tons of makeup
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They even promote on Instagram to this\Nday, both of them. I am outraged. EVERYONE
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,they got almost HALF A MILLION DOLLARS\Nfrom us. When are we going to come
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,together and do something? $100 is not\Nnothing to me, I am not rich, I am a
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,single mom and this is something I treated\Nmyself to. This is so wrong. Where is our
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,money? How do you have money to make and\Nsell other products and not refund us or
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,make our products we paid for over 2 years\Nago? Because she said two years ago,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,because we don't get another update from\NGlamour Dolls until April of 2020. We are
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,now 3 years after the end of the\NKickstarter. This is the last update that
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the backers will ever receive. Well, at\Nleast up until February of 2024, that
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,we've ever received. This is what it says,\Nand keep in mind, this is right after the
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,pandemic began. Hi Backers, We hope that\Neveryone and their loved ones are healthy
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and safe during this crazy time. It has\Nbeen a long while since our last update
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,but that does not mean that we have\Nforgotten about you or have stopped
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,fighting to get you resolution on this\Nproject. We want to start by thanking all
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the amazing people who have supported us\Nthrough this very difficult last 2 years,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,especially the trade partners, friends and\Nfamily who have lived this with us. Please
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,understand that in July of 2018 the artist\Nwho we were collaborating with on this
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,campaign threatened to take a legal action\Nagainst us if we continued to update you
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,about the status of the products. To date\Nwe have paid over $750,000 to the artist
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,in artwork fees, royalty advances and\Nsales royalties, much of which was for the
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,products you purchased and did not\Nreceive. It included all the money raised
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,by this Kickstarter campaign, whatever\Nmoney we had as a business and loans that
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,we and our families personally took out\Nto continue paying into this license. We
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,were blessed that a few law firms that\Nheard our situation reached out to help
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and we are continuing to work with them\Nand follow their guidance as we take the
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,appropriate steps forward. Last year, we\Nmet with our state's attorney general's
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,office where we shared the full collection\Nof products. The included items that were
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,produced, like brushes, as well as\Nproduction-ready samples that were ready
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,to manufacture in the spring of 2018. We\Nalso provided proof of all funds received
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and all the payments made to the artist.\NOver the past few years, we have learned
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,we are not the first people to have a \Nnegative experience working with this
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,artist, and then they link a Jezebel\Narticle, which is full of all kinds of
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,stuff, I'm going to go ahead and link\NBailey Sarian's video about the Jezebel
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,article down below if you want to hear all\Nthe sordid details of that, and I'll also
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,link the Jezebel article itself. Then they\Ncontinue, nor are we the last, and this is
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,an article from LA Weekly about another\Nbusiness deal Lisa Frank did in 2019 that
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,bad. And then the letter continues. While\Nmany of you are frustrated, there are a
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,number of people in this campaign who have\Nmade it a mission to bully, defame and
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,harass us on social media. Some have gone\Nas far as posting the home addresses of
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,our team members or their families online.\NMoving forward we will not tolerate this
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,behavior and will take appropriate action\Nif necessary. Thank you for being patient
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,with us as we continue to work with our\Nlawyers and trade partners. We are
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,fighting to get you your money back and to\Nget Glamour Dolls back on its feet as a
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,business. Sincerely, Peter and the Glamour\NDolls Team
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Before I start the conclusion of this\Nvideo, I wanna be very clear that I
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,believe that Glamour Dolls played a huge\Nrole in the misleading and the lying that
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,they did to backers. That's what this\Nwhole video has been about. They set out
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,unrealistic expectations and never let\Nanybody that funded the unrealistic
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,expectations know that things were\Nunrealistic until it came out to the
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,public, until they were forced to tell the\Nbackers that they had been lying to them.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They did everything they could to string\Nbackers along to make sure that they
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,couldn't get refunds. Because a lot of us,\Nonce this hit, of course, wanted a refund.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,We knew we weren't getting our products.\NNobody was getting anything else, but by
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,now, we couldn't go to our banks. Even by\Nthe time we hit that update in September
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,of 2018, most banks will not allow you to\Nget money back more than a year after your
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,purchase. I don't know of any bank that\Nwill allow you to do that. So there was no
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,way at this point that we could get our\Nmoney back and I think that was the goal
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,of Glamour Dolls, was to hold on to all of\Nour money because they could not afford to
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,lose it, even if it meant us never getting\Nour products. I also believe that Glamour
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Dolls really did think that eventually,\Nthis would all go through. They were in
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,too deep financially to back out now. My\Ngoal of this entire video was to show you
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,what it was like to be a backer, to show\Nyou the rollercoaster that Glamour Dolls
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,knowiningly put us on, the way they\Nmanipulated us and lied to us, but what we
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,did not know was this next piece that I\Nwant to end the video with, which is what
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Lisa was doing to Glamour Dolls, according\Nto Glamour Dolls and the court documents
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that I was able to track down. I was only\Nable to access one court document from
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,this. They have a bunch of other ones that\Nare available to people that have access
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,to that system. I do not have access to it\Nso I was not able to look at them, but the
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,document I was able to look at, I found\Nout a lot. The original contract was
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,signed between the companies in June of\N2016. That was supposed to last until
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,December of 2017, where Glamour Dolls\Nwould sell cosmetic products branded with
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,LFI's artwork and/or trademark their\Nlicensed products. Until December 21st of
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,2017, when the contract ended, Lisa Frank\Nwas guaranteed, among other things, a
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,minimum royalty payment. Glamour Dolls\Nclaimed that in June of 2017, Lisa started
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,being slow to review samples, and that\Nled them to start falling behind.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Remember, the products they were making at\Nthis time were the 2 brushes, the
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,eyeshadow, and the bronzer that were paid\Nfor by the Kickfurther campaign. So,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,around when the contract was supposed to\Nend, they say it was somewhere around
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,December 17th, Lisa threatened to cease\Nproduction on all outstanding products,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,including discussions and review feedback,\Nand approval on already submitted samples
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,unless Glamour Dolls signed another\Nlicensing agreement. They called it the
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,2017 agreement and "tendered the first\Nguaranteed minimum royalty payment for
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,such in advance." Glamour Dolls says that\N"under extreme duress" they signed a new
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,contract that increased Lisa's minimum\Nroyalty payment from $100,000 to $500,000.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And this required quarterly payments\Nupfront rather than a lump sum at the end,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and this is where Glamour Dolls screwed\Nthemselves. And I think it was because
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,they were so scared that Lisa was going to\Npull out of it, because if Lisa pulled her
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,copyright, they had already promised all\Nof these products to all of these backers,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and their contract didn't cover the\Nproduction time of those products.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,The lawsuit says that around June 15th of\N2018, this was after the last update in
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,2018 where they turned everything and\Nchanged everything to LFI instead of Lisa,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Glamour Dolls paid the 3rd $125,000\Nminimum guaranteed payment, which was
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,originally due on June 24th of 2018. They\Nsaid that Lisa refused to provide artwork
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,except samples for review, or engage in\Nany communication with Glamour Dolls
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,until they paid her that $125,000. This is\Nwhy she wasn't approving anything, because
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,she said outright, "I'm not going to do\Nanything until you give me money. You need
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,to give me my sum that was part of the\Ncontract that we signed, and you're
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,supposed to give me quarterly, and if you\Ndon't do it, I'm not doing any more work
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,for you until I get my money." So, they\Nsaid they did pay her. They felt like they
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,had to pay her or else everything was\Ngoing to be for nothing. They weren't
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,going to be able to release anything, they\Nweren't going to be able to sell anything,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,they were absolutely screwed. So this is\Nthe kicker. After they paid Lisa the
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,money, Glamour Dolls says that Lisa\N"ordered the immediate halt of all product
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,development and advised Glamour Dolls that\Nan official response will be provided
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,within the next few days." According to\Ncourt documents, right after she got paid,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Lisa terminated their contract. I don't\Nknow how she did it, I don't know how she
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,terminated it, but apparently, she\Nterminates the contract. The reason why
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,she did this, my friend, is because there\Nwas another company that wanted to work
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,with her, and she couldn't work with them\Nif she was still working with Glamour
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Dolls. And she was set, most likely, to\Nmake more money from this other contract,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and that contract was with Morphe LLC. In\NNovember of 2020, Insider published an
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,article about the collaboration between\NLisa Frank and Morphe. That palette did
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,launch, and supposedly did very, very\Nwell. It's funny, because I went over to
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the Insider article, and I was like, \N"Oh, that's me, that's me complaining!"
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Because, me, as a backer, I was like, \N"I still haven't got my products from
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Glamour Dolls, why is she collaborating\Nwith Morphe?" So according to Glamour
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Dolls, in that article, they say that she\Nmade defamatory statements against Glamour
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Dolls which caused "grave damage to\NGlamour Dolls' business reputation and
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,loss of good will associated with Glamour\NDolls products." That article is gonna be
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,linked down below, I will put a screenshot\Nof the defamatory statements on the screen
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,for you to read, you can decide whether\Nthey're defamatory or not. The courts have
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,yet to decide because in May of 2021,\NGlamour Dolls filed an official lawsuit
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,against LFI. In December of 2021, Glamour\NDolls filed its first amended complaint.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,That's the one that I was able to see.\NThis was against Lisa Frank, asserting 9
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,different claims. The claims are:\N1- Breach of Contract, 2- Breach of Duty
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,of Good Faith and Fair Dealing, 3- Fraud,\N4- Unjust Enrichment, 5- Business
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Defamation, 6- False Advertising In\NViolation of The Federal Lanham Act,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,7- Trade Libel/Product Disparagement/\NInjurious Falsehood, 8- Tortious
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Interference with Business Expectations,\Nand 9- Liability for the Torts, Breaches
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and Debts of Defendant LFI/Piercing the\NCorporate Veil
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I don't know what half that stuff means,\NImma be 100% with you, I don't know what
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that means, but what I do know is what the\Ncourts decided on those things as of now.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,For Count #1- Breach of Contract, it was\Npartially dismissed. For Counts 2-9, the
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,dismissal was denied, meaning that the\Ncourts feel that Glamour Dolls has a case
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,to push forward to present their evidence\Nfor the rest of the counts. That includes
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the fraud, that includes the business\Ndefamation, that includes the unjust
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,enrichment, and all the things that I\Ndon't even know what it means. What's
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,important to know here is the most recent\Ncourt filing on this was January 26th of
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,2024. In real time, that was just a couple\Nof weeks ago. The one before that was on
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,December 19th of 2023, and again, I can't\Naccess those documents. Hello, editing Jen
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,here. So, I'm editing, and I'm searching\Nfor something random on my computer and I
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,found this. This is a screenshot that I\Ncaptured from the Morphe bankruptcy case,
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and in the bankruptcy filings, look what I\Nfound. It is Lisa Frank who says that she
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,is owed $55,000 that she never got from\NMorphe and is probably losing in their
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,bankruptcy, so take that for what you\Nwill, but I could not end the video
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,without adding that in. Back to the video.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I do have a feeling that one day there\Nwill be a part 2 to this video. Because
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,there is more of the story that's going to\Nunfold, and maybe, just maybe, one day I
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,will have my very own Trapper Keeper\Neyeshadow palette. I'm not gonna hold my
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,breath, but based on the court documents,\Nit is still possible.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,In conclusion, this is possibly the\Nbiggest hot mess, I would argue, in the
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,history of makeup launches, especially in\Nthe history of collaborations. This is so
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,much worse than I ever could have possibly\Nimagined, from all of the lies to the fake
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,vintage postcard to the fake signatures to\Nthe "everything is ready" but it's not, to
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the leading people on with the samples\Nand the choices, and the rewards that
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,weren't actually rewards, to the things\Nbeing sold to retailers before they were
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,even shipped to the backers, the lack of\Ncommunication and the too much
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,communication, the Lisa Frank screwing\Nover Glamour Dolls so incredibly royally
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that they really didn't have a lot of\Nchoice but to screw over their backers.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,In hindsight of course, but there were so\Nmany things that Glamour Dolls could have
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,done to avoid a lot of this, and the first\Nthing they could have done was to not add
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,so many products, especially adding so\Nmany products that they knew they couldn't
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,deliver on. I do believe with my entire\Nsoul that Glamour Dolls saw those dollar
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,signs, the dollar signs were in their\Neyes, when they saw how much money they
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,made off of the Ipsy deal, and they wanted\Nto multiply that, and multiply that, and
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,multiply that, and, to be honest, that's\Nwhat businesses do. They are in the
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,business of making money, but this was\Njust pure bad business. It was bad
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,choosing a business partner, it was a lot\Nof bad luck, it was a lot of just bad.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,All compounding into $350,000 of people's\Nmoney being given, essentially, to Lisa
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Frank, and her going and collaborating\Nwith Morphe and making more money, and the
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,backers never getting our money back.
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So that is the full story of everything\Nthat happened with the Glamour Dolls Lisa
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Frank Kickstarter. If you are still here\Nwith me, hi, thank you so much for being
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,here. If you are still here, leave me a\Nunicorn or a rainbow emoji to tell me you
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,made it. Thank you so much for watching\Nthis very long video. I hope that you
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,found this ride interesting. I really hope\Nthat you enjoyed this video, and, at this
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,point, my friend, it is your turn in the\Ncollective brain of makeup awesomeness
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,where we help each other not to buy crap,\Nand to buy things that are totally worth
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,it, and help us to see red flags in\NKickstarter campaigns so we know when to
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,pull our money out. I would love to know\Nyour thoughts about anything I presented
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,to you in this video. Were you a backer?\NDid you watch what happened in real time?
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Are you new to all of this information? Do\Nyou think we will ever get our products?
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Do you think there's a chance? I would\Nlike to hold on to hope because my money
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,is way gone, so, maybe, what, I don't\Nknow, I would like, I don't think so, I
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,don't think it's going to happen, but, you\Nknow, maybe a .05% chance, we'll just have
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,to wait and see. Thank you again, so, so\Nmuch for watching. If you're not done, if
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,you feel like this video wasn't long\Nenough for you and you want to hang out
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,longer, oh my gosh, I would love for you\Nto hang out longer, YouTube should be
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,recommending a couple videos for you over\Nhere including a past Behind the
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Controversy, YouTube's going to pick the\Ntop one based on your viewing history
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,but if you do gotta head out of here, I'll\Nget it. This was a long ass video. Thank
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,you for hanging out as long as you did,\Nlove to you and I will see you in a video
Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,very, very soon. Bye!