[Script Info] Title: [Events] Format: Layer, Start, End, Style, Name, MarginL, MarginR, MarginV, Effect, Text Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Y'all when I started researching for this Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,video I honestly thought it was going to Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,be faster Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,huh Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I thought I knew everything I genuinely Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,did I was a backer for the Lisa Frank Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Glamour Dolls campaign back in 2017 Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I really thought I knew the story Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I saw other peoples videos on it Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and I was in it, I did Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,all of the things, I was part of it. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,My friend, oh-my gosh, I did not know. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,There was so much that I did not know Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,It is so fucked up, like I am just- Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I am absolutely blown away. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Because the thing is, the more I started Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,looking into it, the more things that I found Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And the more connections I was making Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And I was like oh my gosh. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,This is a story, my friend. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,There is so much that happened Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,in the Lisa Frank Glamour Dolls Collab Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,That we did not know, because everything Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,wasn't laid out through hindsight Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,we know hindsight is 20/20. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Now we're seeing 20/20 my friend. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And the rainbows are not rainbowing, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and the unicorns and the peguseseses, and Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,they're not, it's not good, it's very bad. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So if you are ready, to go on this Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,wild journey with me Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,This is Behind the Controversy. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And its starting right now. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,[Music] Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I would dare to say, pretty much Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,everybody watching this video Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,has been online and seen something Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that you never intended to purchase, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,but you had that impulse feeling. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,You had that feeling because, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,for some reason, you didn't know Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that you needed this, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and you needed to buy it. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Maybe it solves some kind of problem Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,in your life, maybe it was some kind of Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,advancement on something you already knew Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,or maybe it was due to nostalgia. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Something that reminded you of your childhood Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,or just when you were younger, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,something that made you feel happy, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,during that time. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And maybe its even something that made Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,an entire generation feel happy. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,That's the feeling that the backers had Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,when we saw that Lisa Frank was Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,coming out with makeup with a company Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,named Glamour Dolls. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Now we did not, a lot of us had never Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,heard of Glamour Dolls. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Imma be 100%, I'd never heard of Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Glamour Dolls before. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,But I had heard of Lisa Frank. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And I was freaking out because Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I was a sticker collector. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I-I will tell you though, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the scratch-and-sniff stickers Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,were my favorite, but Lisa Frank Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,stickers were super cool too. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They were very very popular, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and that's the way it was Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,for a lot of people that were GenX Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,or older millennials. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Mostly, probably mid-millennials as well. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,If it wasn't the stickers, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,maybe it was the school supplies. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Because Trapper Keepers were a thing. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,It was not just a regular notebook. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,It was a cool notebook. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And they were kind of pricey, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,so if you had a Lisa Frank Trapper Keeper, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,you were cool. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Or if you were like me, you had a knock-off Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,version from K-mart, which made you Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,moderately cool. Not really. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,But we pretended we were. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,"I'll never forget the day Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I got stuck on Lisa Frank. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,The stickers were so cool, the colors Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,were awesome. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I gotta find more. So go to the store, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And WOW, there's tons of awesome Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Lisa Frank stuff. I gotta have it! Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,What more can I say? Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Pretty soon my friends, Ashley and Lindsay Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,are going Lisa Frank Crazy too." Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And like I mentioned earlier, the company Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that started all of this wasn't super Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,well known. They're called Glamour Dolls, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,so they had to get their name out there Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,somehow, so they used an uber popular Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,youtuber, at the time, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,named Candy Johnson. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And Candy Johnson was the perfect influencer Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,for this campaign. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I don't even know if we were calling Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,people influencers at that point. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,But anyway, my point is that Candy Johnson Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,was top of her game. Everybody freaking Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,loved Candy, she was like the sweetest, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,sweetest, kindest person. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And she has this really light voice. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And everybody freakin' loved Candy. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,"Hi guys, 2016 is behind us, but Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I am gonna share with you Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,my Best in Beauty of 2016. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Make sure if you have not subscribed, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,subscribe, join the family, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,become a Candy Corn. Candy Corn, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,like a Unicorn, but like candy corn, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I don't know, I'll have to think Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,about that one. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And follow me on Snapchat, Twitter, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Instagram, Facebook for all kinds of Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,different and awesome things." Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So when Candy announced the collaboration Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,between Glamour Dolls and Lisa Frank, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,people lost their minds, they opened Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,their wallets to the tune of over $300,000 Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Almost 6,000 people backed this project. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Now, if you don't know what Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I'm talking about as far as Kickstarter Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and "backing" a project, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,basically, it's kind of like a GoFundMe-ish Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,kind of thing, but for a business. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So the business wants to make a product, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,but they don't have the money, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,so they go and they tell people Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,"Hey, we wanna make this product, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,if you back us, if you give us money Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,at different tiers, you'll get X products Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,for helping us to create the product." Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,This story has been told many times before. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,But I don't think it has been told Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,in this way, because what I'm gonna Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,focus on in this video is the point of view Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,of the backers. What was it like to be Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,a backer from the beginning, and what Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,kind of tactics did Glamour Dolls use Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,to keep us hanging on for well over a year. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Where many, many people, including me, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,did not ask for refunds even after Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,they were over a year late in sending out Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,products. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Some of you are probably sitting there Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,thinking, like, "why didn't you know?" Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,like, "why didn't you see the red flags?" Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Like, "what happened?" Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I'm going to tell you. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I'm going to share with you what they Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,did to us. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I'm pointing down because of a 22 page Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,script here with all the fucked-up shit Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that they did. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Because, if you haven't figured it out yet Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Yea, we didn't get anything. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,[wheeze] Well some people got a little bit, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,but I didn't get anything Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And the vast majority of people got Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,absolutely nothing, the people that did Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,get things, got very very little. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,It's layered. It's multi-layered. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So lets just jump in to the very beginning Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,which was the start of the Kickstarter Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,in February of 2017. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,[Music] Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Something you might want to remember Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,about 2017 was that we didn't have Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the inundation of weird collabs, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,like we do now, I mean, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the Glamlite Pizza palette was still about Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,a year away, and that one broke Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the internet. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,It was like the first really weird collab Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that people were like "that's odd, but Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,also kind of cool". Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,The kind of collabs we were getting Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,at the time were things like Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Wonder Woman and Luxie Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and PUR and the Trolls Movie. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,A makeup collaboration with Lisa Frank Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,had literally never been done before, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,so people, naturally, were very excited Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,due to that strong feeling of nostalgia. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,The Kickstarter launches with a maximum Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,bid of 40 dollars to get a few products Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and a goal of 30,000 dollars. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And the lowest buy-in to get something was Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,pretty cheap, at 5 dollars for what they Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,called, a digital background. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,It was an image that you could use as your Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,background on your phone, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,or on your computer, or whatever. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,The kickstarter ran for 45 days Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,from February 16, 2017, to April 2, 2017. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,It's also important to talk about the fact Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that Glamour Dolls said that backers Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,would have a say in the products Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,being created. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,That there would be polling and voting Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and people would get sneak peaks, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,people would also get the products Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,at a discount, because the products Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,would eventually end up at retailers Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,but the backers, because you bought Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,in a bundle, would get things cheaper Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,than you would get if you bought Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the products individually. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Just 3 days into the campaign, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Glamour Dolls posted their update. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They were so so excited. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They said that Lisa was "opening Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,her vault and would be sending Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,1000 vintage goodies to be included, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,for the first 1000 backers". Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They promised a second treat, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,if they hit 2000 backers, and Lisa Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,had something really special planned Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,if they made it to 10,000. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They're just hyping the heck out of the Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,backers, because they also promised Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,something called "stretch rewards". Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And they way they described it is not Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,how it turned out. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Basically, what they said is that Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,if the backers, as a community, complete Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,a set of challenges, that something will Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,be unlocked, and this something was going Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,to be very very exciting. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Challenges included tasks like creating Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,a Lisa Frank-inspired makeup look Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and taking a picture of it, writing a rap Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,about Glitter and tweeting it, and they Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,even had a challenge where a person Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,had to create a foil unicorn horn and put Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,it on their head and take a picture Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,of themselves in public, wearing Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the unicorn horn. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,40 people had to take a picture of their Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,vintage Lisa Frank products and submit Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,those pictures. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,See, the community's participating, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,they're excited, they're talking about all Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the things that they're doing because Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,in every comment section under each post Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,there's a place for people of the Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,community to communicate, to talk about Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,what's happening. Its almost like a Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,little, not a message board, but just Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,kind of a place to dump things that people Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,were thinking after the update. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So people are hyped about this, they're Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,so excited about their stretch reward. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And this is the first big disappointment Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,for the backers. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Because it was not an extra item added to Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the bag, it wasn't even a reward, because Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,when you think of a reward, you think Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that you're getting something. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,What it actually was, was a mock-up photo Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,of an image of three-piece nail polish set Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and this is the kicker about it, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,no pun intended, that the nail polish set Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,wasn't included in any of the levels, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,so nobody that had put in any money Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,at this point was going to get the Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,nail polishes that were featured Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,in the picture, in order to get the Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,nail polishes, you had to now increase Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,your bid by at least 15 dollars Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,because Glamour Dolls had just created Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,new tiers that required more investment Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and the backers were like "what?" Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,"That's it?" Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,What we just worked so hard for, we just Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,did all the challenges, 40 of us sent Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,pictures of our Lisa Frank stuff that we Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,dug out of our basement or out of Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,our attics, and we found the stuff and Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,we took the picture and we did Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,all the work, and we got a drawing of Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,something we're not getting unless we Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,spend more money? Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,That's what happened. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I'm gonna put the whole post on the screen Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,for you to read, but I'll read one of the Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,key points. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,"We started this collection with a handful Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,of products, but a big part of this Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Kickstarter is expanding the collection Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,with the community and developing new Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,products to add to it. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,What maybe separates this Kickstarter from Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,others is that we don't know how big the Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,collection will ultimately be. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,It all depends on community engagement". Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,But the thing was is that they told people Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,how big it was going to be. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Because that's what they put their money Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,in for because it said if you put the Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,money in for this amount, then you'll get Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,this stuff, and now she's saying that it Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,may get even bigger than that. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Because what was about to happen is they Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,were about to add even more tiers with Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,even more products. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,The explanation continued with this, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,which was the kicker, "we would have told Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,you from the beginning" that basically it Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,was only a drawing of a mock-up of Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,something that no one was getting yet, but Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,"we only developed it last week. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,In response to fan engagement after we Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,researched cost formulations. For many Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,people, the challenges were a fun way to Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,unlock it and we'll be clear going Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,forward so you can choose whether Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,to participate". Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Unlock what? They unlocked a picture of Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,something they had to pay more for. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Thing is is that kind of the way that Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,these stretch rewards work, but they Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,didn't explain it to people that way. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,When people see a stretch reward, they're Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,going to think that they're getting Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,something as a reward. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,What it is traditionally called is Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,a "stretch goal" and that is not something Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that is officially part of kickstarter, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,but something that Kickstarter campaigns Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,do often. They usually call them goals, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,not rewards, and from what I was reading, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,a lot of the stretch goals typically happen Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,after the backers already have their first Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,set of products because they have gotten Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,their products, they're excited about it, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,they're loving it, and now they want Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,something more. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So in order to stretch their amount that Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,they've collected and create more products Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,they have a stretch goal. So let's say, If Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I get 100 people to donate 20 more dollars Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,we can create X products, so lets see if Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,we can get to our stretch goal, rather Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,than, it's a mystery, it's a game, it's a Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,reward, it wasn't. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They just completely missed represented Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that to backers. But I'm telling you, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that snafu is mild, compared to what is Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,coming next, like that-that's just Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,extremely minor. It gets so so much worse. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So trying to backtrack, Glamour Dolls Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,tells their backers "hey, if we get to Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,3,500 backers, then we're going to include Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,in everybody's bag, the first 3500 people, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,a Lisa Frank designed crease brush. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Sometimes they call this a crease brush, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,sometimes they call it a blending brush, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,its the same brush. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,The promise of the free crease brush, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I am not kidding you, according to the Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Kickstarter brought them past that Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,3500 backer mark in 24 hours. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So at this point in time, highest level Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,includes everything that they've said Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,so far, plus the nail polishes at a $60 Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,price point. But people were still mad, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,people were like, this is not what you Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,said it was going to be, sir, ma'am, sir. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So in response, Glamour Dolls was like Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,"ok, well, we will add something else, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,we'll add something from our own line", Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,It was what they called their Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,"Gypsy Eyeliners" to the first Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,2000 backers who complete a survey Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,to pick their preferred color of this Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,liner. They were going to add that into Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the boxes, and that I think kind of Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,calmed people down a little bit, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,they were like "ok, that feels more like Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,a reward." And people started getting Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,really excited about everything all over Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,again. A backer named Marsha said Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,"Wow, thanks yet again, the entire vibe Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,of this campaign totally reminds me of Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,what it felt like to open my noisy Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Lisa Frank Trapperkeeper, write with Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,my pencils, play with my erasers, that I Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,never used, to keep pristine, like dolls Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,LOL, etc. in school. It made me smile Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and dream. I feel like we're all reliving Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,our childhoods through this campaign and Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,your team is making this fun. I'm hoping Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,this will begin a new generation Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,of Lisa Frank fans, when kids see us using Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,our stuff". Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Little did Marsha and the rest of us know, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,we'd never use the stuff, we're not Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,getting the stuff. In March of 2017, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the Kickstarter is still going on, and Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,one of the founders and CEOs Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,of Glamour Dolls came on to clarify a Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,couple things. You're gonna see his name Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,coming up a lot. His name is Peter, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,he looks like that. Just so you can get Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,a visual of who we're talking to. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Peter, CEO, founder, Glamour Dolls, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,along with a chick named Jessica, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that's Jessica. Back in 2017, unless you Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,were in the makeup industry, there wasn't Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,as much information readily available Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,about how makeup manufacturing worked, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,so Peter felt like it was important Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,to explain to the backers, kind of, what Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,we were in for with this. He explained Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,something called minimum order quantities Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and he said "as we get more pledges we Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,have to order more units and if the order Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,gets big enough, we are able to consider Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,adding new products, knowing that we will Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,be able to meet the factory minimums for Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,packaging and filling". Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And then he says "as we add new products, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,there will need to be some higher pledge Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,tiers, there no way around it. I wish I Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,could tell you exactly how much the Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,highest tier will be or how many products Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,we'll end up with, but we came here to Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,figure that out with you. But, you may see Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the problem with this, in that they Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,haven't even created or started to create Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the products they've already promised, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and now we're talking about adding on Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,another layer, more tiers, more products, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that also they don't have any plan for how Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,they're going to make them. There's no Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,artwork from Lisa frank, there's no colors Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,picked out, there's just a concept Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,in their minds, that's all that exists. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And as we go through this, you'll realize Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,they didn't even calculate the financials Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,on how much all this was going to cost, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,or if they did calculate the financials, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,they didn't care, they were like, we'll Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,figure it out some how. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And then Peter said something that stuck Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,in the minds of backers for the rest Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,of the campaign. This is what he said, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,"Ultimately, whatever we do and don't Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,figure out, these products will be Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,available for individual purchase before Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the end of the year". The end of 2017. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Kickstarter backers will just be getting Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,them first. They didn't. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So you remember how I said they were Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,adding all of these new products, and Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,either they didn't calculate the Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,financials to figure out how much they Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,were gonna cost or they did know, but they Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,"oh we'll get the money from somewhere" Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,they kinda figured out how they might get Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the money. They tapped into a creator Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,named Wengie, now back then, there was Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,a big boom around creators who did DIY Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,challenge kinds of videos. I'm gonna show Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,you some of Wengie's thumbnails. She got Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,tens of millions of views on these videos Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Wengie was huge in this space, especially Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,with kids. At the time, Wengie only had Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,6 million official subscribers Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,on her channel, but she had way more Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,watching her. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Wengie: Hey guys, it's Wengie Welcome back Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,but today I'm here to make a special Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,awesome announcement, I'm so excited Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,to announce this, like I can't even right Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,now. I'm going to be collaborating with Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Lisa Frank and Glamour Dolls on an Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,eyeshadow palette, like What?! for those Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,of you who haven't heard about Lisa Frank Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,she is so amazing. She is, like, literally my childhood. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And her art is all about rainbows, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,unicorns, colorful, like Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,everything I'm about. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Like, her art is my aesthetic, but Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the most amazing thing is Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,you guys get to be involved as well Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,because you guys are my Wingy-con fam Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and if I'm going to work on my first Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,huge collaboration, \Nit's got to be with you guys. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So, I really want you guys to help\Ncontribute to our creative. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Choose the colors with us, \Nchoose the designs of the pallet. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And we've partnered with\NGlamour Dolls Make-up Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,to make this come alive. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Because they are a high quality, \Nvegan, cruelty-free brand. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Not only that, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,they make super affordable makeup, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,because I want this collaboration \Nto be affordable to everyone. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And the great thing\Nabout this whole process Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,is this was Internationally available\Nno matter where you are, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,you can pre-order this palette. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I'm not a hundred percent\Non this timeline, but it seems Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,like this is when they added more tiers. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They added a seventy dollar tier, \Na one hundred dollar tier, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and two hundred dollar tier, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,but what they added that\Nwas the most important thing Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that I think really turned everything, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,was the additional of the\NTrapper Keeper palettes. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,These were going to be six pan\Neye-shadow palettes that Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,looked legit like a trapper keeper. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,No one had ever seen anything\Nlike this before and the Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,nostalgia overload. Oh my gosh. \NPeople lost their minds when Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,they were thinking, \N"Oh my gosh, a trapper keeper Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,eye-shadow palette, I need to have this \Nin my life!" Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So, along with Wengie\Ntrapper keeper palette Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,there would be a naturally glam\Npalette and a bold a bright palette. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,All adorned with Lisa Frank artwork. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Just an hour before the kickstarted ended, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Glamour Dolls made another promise. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They said that everybody, thanks \Nto their participation, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,anybody that participated in the \NKickstarter was going to get a goody bag. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,What was in the goody bag?\NNo idea - no one ever got it. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,But they promised, they said \N"There's gonna be a goody bag added, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,thank you so much for backing \Nthis project.": Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,According to the community,\Nat the time, it looked like before Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Wengie launched her video, \Nthey were at about Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,two hundred fifty thousand dollars \Nin pledges. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,After Wendgie launched her video, \Nthey reached their peak Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,at three hundred seventy thousand dollars\Nand almost six thousand people. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,That was an average of about sixty two\Ndollars spent per backer. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,The one hundred dollar tier got everything\Nfrom the collection. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And the two hundred dollar tier got two\Nsets of everything in the collection. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Now me not having a ton of money, \Nat the time, and being a procrastinator Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I waited until the last minute to\Nback this campaign. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So I joined in at the very last moment\Nin the very last day of the campaign Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,at the seventy dollar level, so I paid \Nseventy dollars plus five dollar shipping. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And I will tell you, I was most excited\Nabout those dang trapper keeper palettes. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So excited about those things! Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And I was excited, after I saw the drawing\NI was excited about the nail polishes. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They looked really cool. I'd never seen\Nanything quite like that. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And I wanted to review it for the channel, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I was excited to talk to you all about it. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Was it good quality along with\Nbeing really cute? Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I wanted to let you know. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,[music] Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Then something really weird happened. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Because, at the time, I was really in to \Nsubscription boxes, I got a ton of them. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I got my Ipsy bag, and I got this in it. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Yes, I still have it. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,This is the Lisa Frank blush brush. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,What? Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Why-why am I getting this in an Ipsy bag? Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Let me go ahead and show you, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,it is super super freaking cute. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,there is a little line here,\Nwhere the image connects, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,but overall it's just a very cute design. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I will show you though that the, ya know,\Nit is a little wiggly, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,it's not great quality, but \Nat the time, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I was more just confused. \NWe are all super confused Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,on what is happening and why\Nthe Lisa Frank blush brushes are in Ipsy. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,You guys! I'm so excited! Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I saw that this might be a possibility,\Nsomething you could get in your bag, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and I got it! I'm so excited! Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,The fourth grader in my is, like, \Njumping up and down, she has Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,her Lisa Frank trapper keeper like \Nin the air. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,This is a Lisa Frank inspired brush! Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Look at this thing! \NLook [laughs] at this thing! Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,There's magical, like, unicorns\Non the handle. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And it is pink, and vibrant, \Nand blue, and green, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and all sorts of magical colors. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,If I would've had this in fourth grade\NI would've been the coolest kid around Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I would've been like, "yes, I'm putting\Non my fake blush with my [laughs] Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Lisa Frank blush brush. \NThank you very much." Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Guys, I'm completely serious, I had\Nthe trapper keeper, I had the folders, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I had the pencils, I had the little, like\Npencil holder. I had everything - Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,everything Lisa Frank. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,When I was in fourth grade, that was like,\Nthe only way to be cool was to have Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,multicolored rainbow cheetahs\Non your trapper keeper. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And now I am twentyfour yearold woman with\Na rainbow unicorn brush and I love it. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,But it does make sense, \Nit will make sense Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I'm gonna get there. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,About a month after the kickstarter ended, \Nthere was a red flag. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Besides the red flag of the \Nblush brush being in Ipsy bags and Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,them not telling us that this could happen, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,this was another major red flag that we\Nprobably should've seen. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,What they posted to the kickstarter \Nwas basically about lessons that they Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,had learned so far. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,This is what they said: Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,"Lisa knows how much we've got in the \Nworks, but her advice was to Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,stop and focus on a few things with\Nhigh production quality rather than Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,trying to do everything at once. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Our friends at Kickstarter gave us\Nsome very similar advice- Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,this is a marathon, not a sprint. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,We've taken it to heart, and stopped, gone\Nback to the lab and made sure that the Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,next few weeks are going to run smoothly\Nand be everything that we promised. " Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So ever body, Lisa Frank, Kickstarter, \Nevery body's telling Glamour Dolls Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,you're doing too much. Stop. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,You have made too many promises\Nand you are going to just lose everything Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,slow down, figure out how you're going to Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,just get a couple of high quality products\Nout and then worry about the rest, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,but the thing is; is on the Kickstarter\Npage, it had said 'estimated deliver of Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,September of 2017, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So we are now the beginning of May. \NJune, July, August, Semptember, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that's four months until the estimated\Ndeliver date of the products. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Now, I didn't know at the time a lot\Nabout production, I had no idea, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,so I didn't know that was \Nfreaking impossible. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,[scoff[ Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I don't think a lot of us knew that \Nthat was freaking impossible, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,but it was freaking impossible. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,But Glamour Dolls didn't tell us \Nit was freaking impossible, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,oh no, they made us think it was\Nwe were getting our stuff in September Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,because, remember, at this point, \Nthey've got thirteen products Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that they've promised us, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,including counting each nail polish\Nas one product. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And then, on top of that, \Nthey had promised us Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that they would add in a Lisa Frank \Ndesigned nail file, so that made it Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,fourteen products that they needed\Nto give us, in four months. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,[eh-eh] Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Because we didn't realize as backers, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that Lisa was designing all of this stuff\Nfrom scratch. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Why in the world, she was not using \Nexisting artwork, I have no freaking clue. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I still don't know why she didn't \Nuse existing artwork. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And in hindsight, this is why hindsight \Nis twenty - twenty. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Glamour Dolls had to have know there was \Nno way in hell Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,we were getting this stuff by September\Nbut they didn't tell us that. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They even went so far as people saying\Nit was their birthday in September Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and they were so excited to get \NGlamour Doll's products for their birthday Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and Glamour Doll's like "yaaayy, \Nwe're so excited for you to get them too!" Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They knew darn well those people were \Nnot getting those products Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,for their birthday. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,In May of 2017, the surveys continued Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They started really asking us our opinions\Non how we wanted things to be done. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And we started seeing actual product\Ncoming together Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and they sent a picture of this unicorn \Nlippy- it was a lip balm Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and it was a unicorn, and it was so \Nfreaking cute in this little Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,empty white box. Of course it was a white\Nbox, because Lisa hadn't designed the Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,artwork yet, but they were like, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,"yes look at this draft of this unicorn,\Nit's so cute!" Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And then they sent over the picture\Nof the vegan leather make-up bag Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,also so cute! Really cute little zipper, \Nthat was like a rainbow, and it was white, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,of course, because again, Lisa hadn't \Ndesigned the artwork yet. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,We also got a final look at the upcoming\Ncrease brush, now keep in mind, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that the blush brush that was already \Nsent out to Ipsy people, and this Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,crease brush, were only going to be \Nshipped to the highest tear backers. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,The 100 dollar level, and the 200 dollar\Nlevel. This is going to be important Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,in just a moment. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,In June, we get another in hindsight\Nred-flag, because Glamour Dolls Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,opened up another way to buy items from \Nthe collection from a site called 'backer kit' Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and on Backer Kit, you could order product\Nindividually to be added to your box Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,when all of your stuff shipped. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,It was also a way for people who hadn't\Nbeen part of the kickstarter Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,to get on the action and\Norder the products. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,If you did happen to order the angled\Nblush brush from Backer Kit Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,those blush brushes did go out Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,but the 100 dollar and 200 dollar people, \Nstill didn't have a blush brush. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Unless they got it in their Ipsy bag, \Nthen they had a blush brush. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And if they were 200 dollar tear, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,they were gonna end up with 3 \Nblush brushes by the end of it, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,if they also got it in Ipsy. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And in June, Backers got a sneak peak\Nof a single eye shadow Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and a bronzer - we are almost there Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,of the big debacle with the bronzer \Nand the eye shadow. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,That's a whole 'nother thing -\Nwe're almost there. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Throughout June we also got sneaks of the\NTrapper Keeper palate - Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,who are so excited! The draft of the\Nactual product packaging. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,We also got sneaks of the \Nmatte mousse swatches, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,we also got information about what the\Nnail polish colors were gonna look like, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I mean they are giving us pieces and \Npieces, and pieces, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,of 'this is coming, this is coming, \Nthis is what we're working on.' Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They really did show us a lot! Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,But one thing you'll notice, \Nif you listen carefully to this video Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,of this nail polish swatches, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,is somebody in the background\Nsays something about Hot Topic. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,[inaudible] Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,That's gonna be another piece. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,[laughs] Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Hang tight. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They also said that everything was\Nstill on track for shipping in September Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,in three months! Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,How are they telling us this? Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They lied to us! They outright lied to us!\NThey had to have known, darn well, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,we weren't getting shit in September. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Because at this point nobody had even\Ngotten on this digital background yet, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that should've been the easiest\Nthing to do. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,You have a piece of art, you send it out as\Na background,-you just digitally send it Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,you don't even have to mail anything! Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,you don't even have to create a\Nphysical product! Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,It's literally just a piece of\Nart e-mailed, that's it! Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They didn't even make that yet. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Here comes another red flag.\NAre you ready? Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,In July, they started selling that crease\Nbrush that was supposed to go to the Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,top tear backers, they started \Nselling it on their website for 4.99 Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and according to Popsugar, it \Nsold out immediately Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,at the beginning of July, and\Nthen restocked in the middle of July Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So this is what I think happened, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,because, of course, you can't sell out\Nand then restock two weeks later Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,from a true sell out. You have to \Norder more! They didn't sell out! Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,What they did, I think, is they \Nhad a number of extra brushes Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,beyond what people had, what they \Nhad, you know, allocated to send out. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So they sold those brushes, and then\Nthey realized they were selling out so fast Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,they sold the backer's brushes. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I guess, figuring they \Nwould just make more. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And they would just send more out later,\NI don't know. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So while all of this has happened, \NGlamour Dolls is continually and Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,constantly involving the backers in \Nthe development process Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,of everything. We're watching everything\Ngo down, and I will honestly tell you... Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I kinda tuned out, I was like, "I don't \Neven freakin' care" like, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I don't care what thin- I just want the \Nproducts! Like, I participated Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,in a couple of surveys, but after that, \NI just stopped reading e-mails. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I was like, I don't care! I don't care \Nabout all of this, it's too much! Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,It's just- send me the products! Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I don't care what ya'll decide. It's j- \Nit's fine - it's whatever. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So I kinda tuned out at this point. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,But a lot of people were very invested\Nin all of these choices. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,The backers even started arguing\Namongst each other, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,where some people were being a little\Nharsh about the designs, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,like with the trapper keeper palate, \Nsaying that the mirror was too small Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and can you make the mirror bigger, \Npeople were complaining that there Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,were too many unicorns. Like, and then\Nsome people, just being like, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,jus-just-what did you expect, \Nit's Lisa Frank. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Just let them do the thing.\NIt's fine. It's fine. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,People were just getting frustrated\Nand just started arguing back and forth Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,a little bit. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Jessica, the co-founder with Peter\Neven came in and was like, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,"hey ya'll, you need to speak nicely to \Neach other, like, we're a community Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,we're working on this together, cause it's\Nstarting to get a little heated." Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Now we're in August of 2017, one month\Nbefore we're supposed to be getting Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,our products shipped. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,We get another shot of the bronzer, \Nthis time with swatches. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,this is what they said, "We specifically \Ndeveloped this formula so it's universally Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,flattering, making it the perfect shade \Nfor all of our dolls." Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Unless the dolls are deeper than that \Ncolor, I-I don't know. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,The thing is, you really can't make a \Nuniversal shade of bronzer Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,because what works for someone \Nvery deep skinned, is not gonna work Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,for someone with very pale skin. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,You just can't do that. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,All you can do is shoot for the middle. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So just saying that they made it for \Nall of their dolls, just really was kind of Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,insulting to some of the backers. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,The most interested update, \Ni['m gonna go ahead, put it on the screen Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,for you, but I'll read the most \Ninteresting part, they said, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,"we know we've been little quiet\Nover the last few weeks, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,but trust us, we have so many fun \Nand exciting updates to share Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,with you guys. The Trapper Keeper\Npalate artwork should be finalized Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,any day now. " Any day now. "And we \Nliterally cannot wait to show you Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,what it looks like! This collaboration\Nhas been long time in the works, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and we know that in the end, \Nit'll be worth all the blood, sweat Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and glitter tears that we put into it." Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,There's no mention of any shipping delays, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,There's just - we're getting our products.\NAll of them - in September apparently. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,[laughs] And the reason why we know this\Nis because they keep showing us things, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,they keep showing us that things\Nare almost done! Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,We got a sneak peak of the shades that\Nwere gonna be in the bold and bright palat Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,we also got an explanation about the\Ndigital artwork that was supposed Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,to be going out, and what they basically\Nsaid was that they wanted to start Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,with the hardest products first, \Nlike the trapper keeper palates, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and then work they way to the easiest stuff\Nwhich would be the digital background. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,In mid-August they put out a statement\Nthat the Wengie palate was almost finished Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and that they would update when they \Nhad an exact delivery schedule. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So it's getting towards the end of August Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and the people with the September\Nbirthdays are starting to realize Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I'm not getting this for my birthday, \Nam I? Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So there was a backer that said \N"It's obvious that all the Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,September birthday backers are \Nnot receiving their make-up next month Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,it's almost September, and not many\Nproducts and designs are finalized Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,as much of a bummer this may be, \Ngetting Lisa Frank make-up Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,for Christmas, will still be really cool.\NI hope it's ready by then." Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,It's not gonna be ready. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,[music[ Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So September finally arrives\Nand everybody is like okay Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,we're gonna get our announcement \Nthat everything is gonna be shipped Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,but we did not get that! Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,What we got was a sneak of the shade\Nof the lip mousse, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and no mention of the fact that things\Nare supposed to be shipping right now Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,like, they just didn't even say anything. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Comment after comment, people are like\N"what the hell? You're showing Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,me a shade of the lip mousse, how \Nare you still making this?! Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,We're supposed to be getting them shipped\Nthis month!?" Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So, after that post, everybody was pissed.\NEverybody was sounding off in the comments Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,how mad they were, so the CEO had\Nto re-group and he ended up putting out Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,a very lengthy statement. \NI will put it all on the screen for you. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,He sincerely apologizes for\Ngaps in communication Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and disappointment, and he says that\Nif for any reason backers are not happy Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that they can send an email and they \Nwill issue a refund immediately. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,followed with quote, "we need to stress\Nto all of you that you will be receiving Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the products that you paid for \Nno matter what." Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And I really genuinely don't think that \Npeople asked for refunds because of this Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,because they saw things that they really\Nwanted and they knew if they asked Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,for a refund, they weren't going\Nto get any of it. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And they still had faith that at some\Npoint, this was going to happen. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Maybe it wasn't going to happen right now, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,but, if I take my money out I'm not \Ngetting all this stuff. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And if I do want it, I'm gonna have to \Nwait for it to go to retailers Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and I'm gonna have to pay retail \Nprice for it- i'm gon-I Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I'm gonna have to pay a lot more money Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,for it, when if I had just been patient, \NI would've gotten everything that I wanted. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,The post continued with statements \Nabout threats that they were getting Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,across social media- and they said\Nthat the threats are unnecessary Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and if they want a refund, \Njust let them know. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And they also said, about the shipping\Ndelay, they said it was just an estimated Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,shipping delivery for September. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Quote, "We started all these products\Nfrom scratch with you at the concept phase Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and this is our first time working with\Na license so there are new steps Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and things to learn. Hiccups have ranged\Nfrom trying to find the right Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,fulfillment agents, to some of the \Npackaging samples we received Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,not being up to our standards. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,We were clear from the beginning \Nand in previous updates Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that things might get delayed\Nas the process played out. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,We realize that September will be over\Nwithin a few short weeks, which means Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,we will unfortunately not be -be on target\Nwith our hopeful September estimation." Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,This is a bold face lie!\NIt is a straight up lie! Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They never once in any of the updates\Ntold any body that there could possibly Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,be a delay. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,In fact, they reassured customers\Nthat everything was on track for September Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They lied! Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Regarding communication, they said \Nit hasn't been the best, but they're Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,going to do better in the future. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And about people getting the brushes\Nfrom Ipsy, 'member, I said 'hold on'? Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,we're gonna get to it - \NI'm getting to it right now. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They said, "The only products from this \Ncollection that are on the market Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,are the Lisa Frank blush brush\Nand the Lisa Frank blending brush. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Those were developed six months before\Nthe kickstarted, along with the eye shadow Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and the travel bronzer for a specific \Ncustomer." Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,That specific customer was Ipsy, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,"And were offered during this campaign as \Nan addition perk, or add on, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,so that you can truly have everything \Nin the collection. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Beyond that, we can assure you that\Nanything being developed Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,through kickstarter will be in your \Nhands first." Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,What they don't mention in this, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,was the update where they said \Nthat 3500 backers, the first 3500 Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,were also going to get the crease \Nslash blending brush. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They've conveniently forgotten about that. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,That actually never gets mentioned again. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,When backers pointed out that Glam Dolls\Nraised ten times more than their Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,original goal of 30 thousand dollars, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,they said that it didn't make things\Neasier, it actually made things more Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,complicated, because that's when \Nthey started adding extra products. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Well who's dang fault was that!? Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,This is also the first mention of \Nhand painted items. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Why are there hand painted items\Nin this collection? Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I have no idea. I don't know why\Nthey thought this was a good idea. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,We'll talk about that. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They also mention, that of course, \Nbecause the backers went in Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and helped them fund the products\Nthat they will get everything Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,at a cheaper price than what they \Nwould be sold at retail. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Then they breakdown everything\Nthat they say is happening right now Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,including, they say, specifically Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that all the products have been finalized Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and physical production samples\Nhave been approved, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,but they do say that they're\Nkeeping 3 products blank Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,so that community can vote on\Nwhat kind of artwork is going to Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,go on to those 3 products. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They also promise that on October \N1st, they're going to ship out Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,those 4 products that were\Nmade before the kickstarter started; Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the 2 brushes, the eyeshadow, \Nand the bronzer. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They'll go out to the 100 and 200 \Ndollar backers. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,As well as anybody that added them on. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They also say this: "In addition to the\Npress, we were reached out to by Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,a few major retailors, all of whom\Nrequire time and energy to onboard Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,with. There have been many sleepless\Nnights and it has been a journey Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,as we try to build our team, and turn\Nthis opportunity in to a solid foundation" Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I don't think we knew what this meant \Nat the time, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,but this meant that they had two \Nretailors they were talking to Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,to sell these products. \NHot Topic and Dolls Kill. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,The letter then goes on to pull \Nat the heartstrings Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,of the backers, to get everybody\Nto calm down, and be patient, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and be nice to them. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They -s- give shoutouts to the staff\Nmembers and the interns Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and statements like, "Jessica and I \Nare both people too" Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And they mention Jessica neglecting\Nher own wedding because she's Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,working so hard on this project. \N] Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They also talk about Peter missing friends\Nand family members' major life events Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,due to trying to make this product happen. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,What we like to think that if you were \Nable to see our day to day, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,those of you who feel the need to \Nbe critical, would be a little less so. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And this is when there's a complete\Ntone-shift in the comment section Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,underneath the project. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,The comments are so kind, and so \Npatient, there's even people saying Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that they expected the products to ship\Nafter September, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,because a lot of kickstarters ship late Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,which I found isn't necessarily true, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,but people were really nice to Peter Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,after his post. Just like, yeah you are\Nhuman, let's give you some time Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I can see that you're trying, \Nlike, you're doing your best Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and things are coming. \NIt'll be soon. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Everybody is just being super super\Nnice to them. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,But one backer, Ariel, she really \Nsummed things up, but in a very Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,very polite way. \NShe asked questions like, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,i-she wanted to know the dates of the \Nextra promises, like the Glamour Doll's Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Gypsy eyeliner pencil, the vintage Lisa \NFrank item that they were promised. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,The nail file, and the digital background,\Nand of course, her questions went Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,completely unanswered. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,On September 21st, they said, \NThank you so much, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the eyeshadow and the bronzer production\Nhave been completed. We have them. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They say, as a huge thank you for \Nsupporting us throughout this journey, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,we've decided to ship out the orders early\Nfor those of you who backed a tier Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that includes them, or added them to their\Npledge afterward in backerkit. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,But you and I both know, that this is \Nnot on time. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,October 1st is technically late, because\Nthe estimated ship time was September Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and there shipping them in October, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,but they're using this language on purpose\Nto manipulate the backers Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and make them feel good that they're \Ngetting things early. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Because what I think they meant, is that \Nthey had intended to send out the packages Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,when they were all completed, but they're\Nsending these particular items because Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,they're ready out before the rest of the \Nproducts are ready. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Glamour Dolls makes it sound like this is \N- like- a big reward, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,this is something we're doing for you\Nbecause we care about you - Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,No, this is something that you\Nowe to people. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,This is not - this is not a -\Na luxury. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,This is not a super kind thing to do. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,This is just what you should be doing. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Then things switched with the \Ndigital background. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Basically what they were saying, \Nwas that they wanted to give an update Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,on the digital background and they \Nsaid that Lisa had some concerns Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,about her artwork getting stolen. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I don't know, I think if anyone wanted\Nto steal Lisa Frank's artwork Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,it'd be pretty easy to do, \Nbut I digress. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So anyway, they were worried about\Nthis digital background Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,being stolen and then put on\Nthings illegally, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,so they didn't want to do a digital \Nbackground, instead Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Lisa was going to go in to her vault\Nand she found these vintage postcards. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And these vintage postcards were going\Nto be shipped out instead of the digital Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,background to anybody that pledged\N5 dollars or more. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So every single person that pledged \Nwas going to get one of these. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And 25 people would have one that was \Nhandsigned personal signed by Lisa herself Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,This postcard was supposed to go out\Nonce all of the orders, all the products, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,had been made and the final orders\Nwere being shipped. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Then they dropped drawing designs\Nof the caps of the nail polishes Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and I was thinking as I was looking at\Nthis, I was like didn't they just say Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,like a week ago, that everything \Nwas already designed, that they Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,already had all the mockups? Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Apparently that was a lie. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And would you be shocked to learn Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that the shipping of the bronzers\Ndoesn't happen on October 1st? Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,'Cause it doesn't happen. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,In October, the community is sent a poll\Nfor the design for the vegan make-up bag Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,they had a choice of zoomer and zorbit, \Nwho are aliens, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,dancing dolphins, or Sky the Pegasus. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,We also saw the first physical samples\Nof the Naturally Glam Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and the bold and bright palates,\Nso freaking cute. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,The community loses their minds over \Nthese palettes, comments are lighting up Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,about people so excited to get these \Npalettes in their hands. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And like I said, the eyeshadow and \Nbronzers, that stuff did not Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,end up shipping on October 1st, \Nbecause Glamour Dolls says that Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,they were stuck in customs.. \Nfor two weeks. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They said in an update, being as today is \N10 26, we expect the product to arrive Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,to the shipping facility and ship to you\Non October 31st. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And therefor, you should expect the makeup\Nthere on your doorstep during the first Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,week of November. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Are you surprised that this did\Nactually happen? Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Me too. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,[laughs] Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,In November we get more information Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,about the two brushes, the eyeshadow, \Nand the bronzer. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They talk about how the products\Nhad already been in production Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,when the kickstarter started, \Nbut where Peter shot himself in the foot Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,was because in May he said that the \Nbackers would be getting the products Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,first. And he should've known not to say\Nthat because he knew that they were Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,gonna end up in Ipsy bags before the Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,backers got them, but he didn't tell\Nanybody that. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,He just lied to everybody instead and then\Nwhen we found out they were in Ipsy bags Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,we naturally freaked out. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Because not only were the blush brushes\Nin the April Ipsy bags, but the bronzers Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,were in the November Ipsy bags! Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,"Oh my gosh, is this a Lisa Frank?\N[gasp] Glamour Dolls bitten and bronze Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,matte bronzer!? Awhile ago we got a Lisa \NFrank brush in our Ipsy bag, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I wonder if this is from the same line. \NI'm not really expecting much from this Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,bronzer, because I feel like it's just\Nmore on the gimmicky side, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,But I hope that it works amazingly well. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Color is really promising! Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,It's not too warm and it's not\Ntoo cool. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I'm gonna swatch it out. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,This feels a little bit powdery. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Ooh, it actually feels really nice and\Nsmooth on the skin. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Granted, I did just put that hand cream on\Nso I don't really know what that says Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,but it feels really buttery-ish \Non the skin. Feels nice! Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,The color is pretty good too. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,If you're fair though, I don't think\Nthis is going to work for you Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,because it's showing up on my really \Ntan hand, so if you're fair, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I don't think this bronzer is for you. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,But it's really F'in cute. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I wish the actual packaging \Nlooked as cute as the box, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,but I mean, it's still pretty cute" Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,As a backer, what we were thinking\Nwas that Glamour Dolls took our money Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,from the Kickstarter and made these \Nbronzers and made the brushes and made the Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,eyeshadows with our money and then sold \Nthem to Ipsy. Which is actually not what Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,happened. I put all of the timelines\Ntogether and it turns out they did not use Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Kickstarter money in order to fund \Nthese products. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They had used a different website.\NIt was called: "Kickfurther". Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Kickfurther - it still exists. \NIt's kind of like Kickstarter, but instead Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,of backing a project and getting product,\Nyou back a project and you get interest Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,on your investment.\NIt's basically a way that small businesses Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,can fund the production of something\Nand then pay the investors back. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So I went over to the Glamour Dolls'\NKickfurther page and what I found out was Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that they had done a Kickfurther campaign \Nto produce the blush brushes. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They raised $166,000 and they paid \Nthose backers back about two weeks after Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the Kickstarter ended in April of 2017.\NThey ran a second Kickfurther campaign Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that was running about the same time as\Nthe Kickstarter campaign was running. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,It was from Feb 13th of 2017 to \NMarch 6th of 2017. This was to fund the Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,production of the eyeshadow \Nand the bronzer. Because with the money Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,they got from the blush brush they were\Nalso able to make the crease brush. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,There's a lot of business-y language\Nover there and I'll be honest, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I don't understand a lot of what\Nthey're talking about. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,But I will tell you what I did understand.\NSo, he's basically saying people are Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,concerned that they're not going to get \Ntheir money back. And he's reassuring them Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and basically saying they've got these\Ntwo purchase orders - they're very very Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,blurry, there's stuff that's knocked out \Nof it, but we know now in hindsight that Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the brand that ordered the highlight \Nand the bronzer was Ipsy. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,You can kind of make out in the very\Nblurry paperwork that Ipsy paid $378,750 Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,for the bronzer. Same for the eyeshadows.\NAnd that was for 757,500 units of each Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,product. But! They were not \Ngoing to pay that money Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,until the product was delivered.\NThat's why they needed the Kickfurther Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,people- was to actually make the products.\NOnce they actually delivered them, then Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,they would get the money from Ipsy and\Nthey could pay the Kickfurther backers Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,back. \NSo here's the math broken down: Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Glamour Dolls raises $313,000 from the \NKickfurther. They spend that money to Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,make the bronzer and the eyeshadow.\NIpsy pays them two payments of $378,750. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Which is $757,500 total\Nfor those two products. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Then they have to pay interest to the\NKickfurther backers. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They pay out $354,000 about to those \Nbackers. That's $41,000 in profit for the Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Kickfurther people, but that gives\NGlamour Dolls about $400,000 from Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,those two products from the Ipsy deal.\NPlus they still have that $350,000 from Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the Kickstarter in order to make products.\NSo what happened to all of that money - Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,where did they spend it?!\NI have it- I know exactly where Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,they spent it!\NI have to... but we have to get there. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So remember: the backers over on the\NKickstarter have no idea any of this Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Kickfurther stuff was happening.\NAnd Glamour Dolls had no obligation Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,to share it - \Nit wasn't our business. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,But this was happening behind the scenes.\NIn mid November, the backers at the Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,$100 and $200 level, as well as\Npeople who added on the bronzer or Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the eyeshadow are starting to get their \Nproducts in the mail. Remember they Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,had ordered these back between February\Nand April - it's now November and they've Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,finally got some products.\NAnd they also have their vintage Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Lisa Frank postcard.\NGlamour Dolls seemed a little bit "Oooo" Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,about that because the postcards \Ntechnically weren't supposed to go out yet. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,The postcards were supposed to\Nbe in the final package. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So what they told the backers was:\Nif you got a postcard in this order, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,you'll get a second one\Nin your next order. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,That's the order where we're going to ship\Nyou out everything. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And this is when Glamour Dolls is forced\Nto admit that they are selling the Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Lisa Frank branded stuff - the stuff\Nthat's supposed to be in the hands of the Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,backers first- over at Hot Topic\Nand Dolls Kill. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Because people found the products \Navailable over on Hot Topic! Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,But they spin it - they're SUCH \Nmanipulative liars, I swear. This is Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,so awful. \NThis is what they said: Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,"The eyeshadow that leaked on Hot Topic\Nthat some of you eagle eyes caught (we are Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,so impressed!) was supposed to be a \Nteaser promo for what's to come. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And we were 100% not aware that they would\Nbe breaking the news so soon. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,We're of course THRILLED to have such an \Namazing partnership, but we truly had Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,had no idea they were launching this \Npromo so early. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Now that the cat's out of the bag, so to\Nspeak, we'd love to formally introduce you Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,to the new single eyeshadow shades in \Nthe Lisa Frank x Glamour Dolls line." Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,followed by swatches of two shadows, \Nnot one. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,This second single shadow was never \Na part of the original list of products. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Why are they making more products?\NIt's because they could make money off Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,of Hot Topic customers.\NThat's why they made more. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Because apparently they need more money.\NBut then it gets so, so much worse. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,This was when I went on my Twitter and I \Nwas like, "This is f*cking ridiculous!" Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,If you were following me on Twitter\Nand you saw me freaking out on Twitter Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,about what I was finding,\Nthis is what I had found. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Because the postcards. The postcards. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Ok, I know it's just a postcard, \Nbut it's wild. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So the postcards were coming \Ndamaged. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Some of them were ripped, \Nsome of them were creased, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,people were saying they got a signed one\Nand it was ripped and they wanted Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,another one, but then they were worried\Nthey wouldn't get another signed one and Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,how could the signed one be ripped? \NIt's a vintage postcard - these can't be reproduced. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,But was it? Because people noticed that \Nthere was a QR code on the postcard. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,These are supposed to be vintage\Nand there was a QR code... Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,...on the postcard. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And I sh*t you not\Nthis is what Glamour Dolls said: Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,"QR codes actually came out in the 90's,\Nif ya can believe it. These postcards Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,are right from the vault." Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So, I had to look that up\Nbecause I was like, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,"Are you being for serious right now?"\N(laughs) Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,He's right - the QR codes did come\Nout in the 90's. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,But nobody had any ability to use them \Nuntil smartphones had cameras. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,According to the article on Microsoft,\N"In 2002, Sharp introduced the first Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,cellphone with a QR scanner and competing\Ncell phone companies followed suit. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Eventually everyone who owned a smartphone\Npossessed a QR scanner in their pocket." Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So at the very earliest, the postcards\Nwere 15 years old. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,But I will tell you there is a 0% chance-\Na 0% chance- that these postcards Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,were 15 years old.\NAnd the reason why was because the QR code Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,conveniently took you to a Lisa Frank app.\NWhich definitely did not exist in 2002. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I found the two apps that she\Nhad available. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,The apps at the time were the\N"Lisa Frank Pick 'n Share", developed Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,in 2012 per this Buzzfeed article. \NApparently it sucked according to them. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,The other app was called "Zoom 'n Color"\Nwhich launched in February of 2013. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So unless somebody calls something vintage\Nthat is five years old, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,these sh*t are not vintage. At all.\NNot even close. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,But it gets worse. It gets worse!\NNot only weren't they vintage, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,they weren't signed! Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Some people were looking at their\Ntheir signature because a lot of people Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,in the group seemed to have \Ngotten signatures. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,There were 1700 people who should have \Ngotten these postcards because they Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,pledged that $100 tier or more.\NAt least 1700 people. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,But it seemed like almost everybody,\Nif not everybody, commenting was Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,getting one of these 25 rare \Nsigned postcards. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Something was going on.\NThere was a woman named, Calli, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,who didn't get her postcard yet and \Nwas seeing all these people commenting Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that they'd gotten a signed one and she\Nwas like, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,"Oh I guess I'm not going to get a signed\None with my order." Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And Glamour Dolls was like, "Yeah, you \Ndo have a chance because maybe not Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,all the 25 have been sent out. We're\Nnot sure because Lisa sent them directly Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,to the warehouse and we don't know which\Nones went into the boxes." Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And Calli says, "Yes!! Definitely \Nstill a chance. Realistically we won't Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,know who received the 25 postcards until\Nthey're all sent out once all the Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,products are through production and \Nshipped out. Talk about suspense!!" Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,But we know how many of them were signed.\NThey were all signed.