WEBVTT 00:00:06.080 --> 00:00:09.750 Have you heard of the term Fasian? 00:00:09.750 --> 00:00:13.210 It's short for fake Asian. 00:00:13.940 --> 00:00:16.080 I'm not sure if it's something that 00:00:16.080 --> 00:00:17.430 my friends and I came up with, 00:00:17.430 --> 00:00:19.155 but that's basically what I am. 00:00:19.155 --> 00:00:23.355 A Fasian. My name is Hayley Yeates. 00:00:23.355 --> 00:00:27.105 I was born in South Korea and adopted at five months old. 00:00:27.105 --> 00:00:30.630 I've grown up here and lived in Sydney my whole life. 00:00:30.630 --> 00:00:32.855 My parents and my extended family 00:00:32.855 --> 00:00:34.640 are all white Australians. 00:00:34.640 --> 00:00:39.150 For me, I've only ever identified as a proud Australian. 00:00:39.820 --> 00:00:42.640 I don't feel like I'm different. 00:00:42.640 --> 00:00:44.870 I don't wake up in the morning and consider 00:00:44.870 --> 00:00:47.840 how I can leave my best minority life. 00:00:47.840 --> 00:00:51.725 I've gotten used to the double-take. 00:00:51.725 --> 00:00:54.140 When someone meets me for the first time and 00:00:54.140 --> 00:00:55.580 my face and my accent 00:00:55.580 --> 00:00:58.070 doesn't quite match the picture in their head. 00:00:58.070 --> 00:01:00.830 I laugh about it when people say, 00:01:00.830 --> 00:01:03.215 but where are you really from? 00:01:03.215 --> 00:01:06.665 I might be a spy with a secret identity. 00:01:06.665 --> 00:01:08.660 Most of the time, it's easy 00:01:08.660 --> 00:01:09.920 to forget that people can make 00:01:09.920 --> 00:01:13.680 assumptions about me just based on how I look. 00:01:14.090 --> 00:01:17.135 Not long ago when I was at university, 00:01:17.135 --> 00:01:20.630 group assignments, met up a large portion of your marks. 00:01:20.630 --> 00:01:23.555 Groups were often formed in the first few weeks, 00:01:23.555 --> 00:01:25.990 usually based on who you sit with. 00:01:25.990 --> 00:01:27.860 In that time, I noticed 00:01:27.860 --> 00:01:30.305 people scanning the room as they walked in. 00:01:30.305 --> 00:01:32.225 Evaluating their options. 00:01:32.225 --> 00:01:34.325 They look in my direction, 00:01:34.325 --> 00:01:38.500 think it over, and then they sit at another table. 00:01:38.500 --> 00:01:41.030 For a while, I just assumed it's 00:01:41.030 --> 00:01:43.475 probably because I'm just not that smiley. 00:01:43.475 --> 00:01:45.770 But several subjects passed, 00:01:45.770 --> 00:01:48.110 it was still bothering me until one of my friends said, 00:01:48.110 --> 00:01:51.900 Hayley, It's probably because they think you're Asian. 00:01:52.760 --> 00:01:56.959 I decided each time I studied a new subject, 00:01:56.959 --> 00:02:00.380 I would be that person that had done all of the readings. 00:02:00.380 --> 00:02:02.180 I'd put up my hand and I would 00:02:02.180 --> 00:02:04.180 answer all of the questions. 00:02:04.180 --> 00:02:07.475 I felt like if I put in the extra effort and I spoke up, 00:02:07.475 --> 00:02:08.870 my classmates would think I was 00:02:08.870 --> 00:02:11.005 somebody worth working with. 00:02:11.005 --> 00:02:15.709 After going above and beyond in too many subjects, 00:02:15.709 --> 00:02:18.050 I realized I was making myself 00:02:18.050 --> 00:02:21.240 work harder than everybody else, just to be saying. 00:02:21.410 --> 00:02:25.025 I found myself consciously and subconsciously 00:02:25.025 --> 00:02:27.920 modifying my behavior to manage these assumptions. 00:02:27.920 --> 00:02:30.800 I found myself not wanting to buy certain items of 00:02:30.800 --> 00:02:32.600 clothing or wear my glasses to 00:02:32.600 --> 00:02:35.360 work in case I looked too Asian. 00:02:35.360 --> 00:02:38.000 For years, I didn't have a picture on 00:02:38.000 --> 00:02:40.460 my LinkedIn profile because I didn't want 00:02:40.460 --> 00:02:41.780 anyone to think that I wouldn't make 00:02:41.780 --> 00:02:43.130 a good communications manager 00:02:43.130 --> 00:02:46.740 because English look like it might be my second language. 00:02:46.740 --> 00:02:50.825 I was secretly grateful to have a westernized name. 00:02:50.825 --> 00:02:54.605 One day I realized if this is what it's like for me, 00:02:54.605 --> 00:02:57.080 a fake Asian, what's it like 00:02:57.080 --> 00:03:00.420 for someone who's genuinely from another culture? 00:03:01.390 --> 00:03:03.950 It stands to reason if you were raised in 00:03:03.950 --> 00:03:05.210 a culture different to 00:03:05.210 --> 00:03:06.605 the one that you end up working in, 00:03:06.605 --> 00:03:09.370 you're probably going to feel some pressure to adapt. 00:03:09.370 --> 00:03:12.410 An Australian study of people with Asian backgrounds, 00:03:12.410 --> 00:03:14.720 including India, Pakistan, and Sri Lanka, 00:03:14.720 --> 00:03:16.340 found that two-thirds of people 00:03:16.340 --> 00:03:18.230 surveyed felt that they needed to 00:03:18.230 --> 00:03:20.630 conform to angler size ideas 00:03:20.630 --> 00:03:24.430 of teamwork and leadership to be successful. 00:03:24.430 --> 00:03:28.115 The irony of this is that cultural diversity, 00:03:28.115 --> 00:03:30.505 it's actually great for business. 00:03:30.505 --> 00:03:34.355 McKinsey's study of over 300 multinational companies 00:03:34.355 --> 00:03:35.810 found that companies which were in 00:03:35.810 --> 00:03:38.315 the top quartile for ethnic diversity, 00:03:38.315 --> 00:03:40.850 they were 35 percent more likely to 00:03:40.850 --> 00:03:44.050 have financial returns above their competitors. 00:03:44.050 --> 00:03:46.265 When you start to look at it, 00:03:46.265 --> 00:03:47.660 there's extensive research that 00:03:47.660 --> 00:03:49.925 suggests just why this might be the case. 00:03:49.925 --> 00:03:52.535 Culturally diverse teams can produce 00:03:52.535 --> 00:03:54.620 more accurate work by 00:03:54.620 --> 00:03:57.485 tapping into a wider variety of skills and experience. 00:03:57.485 --> 00:04:01.690 They're able to focus more effects and remain objective. 00:04:01.690 --> 00:04:05.355 There are also more innovative. 00:04:05.355 --> 00:04:08.450 Studies have shown culturally diverse teams 00:04:08.450 --> 00:04:11.555 are more likely to develop new products. 00:04:11.555 --> 00:04:13.640 They're also better able to solve 00:04:13.640 --> 00:04:15.490 problems and make decisions. 00:04:15.490 --> 00:04:17.660 I don't mean the decisions like, 00:04:17.660 --> 00:04:20.030 what are we going to order at Yum Cha? 00:04:20.030 --> 00:04:23.400 I still get asked this quite a lot. 00:04:23.590 --> 00:04:26.900 The decisions which reflect the diversity of 00:04:26.900 --> 00:04:31.470 an organization's staff and their customers. 00:04:31.940 --> 00:04:35.360 If it's beneficial for businesses to help people 00:04:35.360 --> 00:04:38.665 feel that they can bring their whole selves to work, 00:04:38.665 --> 00:04:41.470 are we making it easy for them? 00:04:41.810 --> 00:04:44.660 When the topic of diversity comes up, 00:04:44.660 --> 00:04:47.905 it's often in relation to gender diversity. 00:04:47.905 --> 00:04:49.880 We've looked deep into the barriers 00:04:49.880 --> 00:04:51.830 to gender equality at work, 00:04:51.830 --> 00:04:53.480 the gender pay gap, 00:04:53.480 --> 00:04:55.670 female representation in senior management 00:04:55.670 --> 00:04:58.250 and on boards, the glass ceiling. 00:04:58.250 --> 00:05:00.365 We've become more and more educated 00:05:00.365 --> 00:05:01.910 on how to tackle the problem. 00:05:01.910 --> 00:05:05.345 Support groups, quarters versus targets. 00:05:05.345 --> 00:05:08.690 As women, we've been told to get mentored, 00:05:08.690 --> 00:05:11.935 reach higher, lean in, and speak up. 00:05:11.935 --> 00:05:14.760 But what about cultural minorities? 00:05:14.760 --> 00:05:18.570 What if you're Asian and female? 00:05:18.570 --> 00:05:22.720 Do I need to lean in twice as hard? 00:05:24.010 --> 00:05:26.960 Asian American leadership, author Jane Hyun 00:05:26.960 --> 00:05:29.420 coined the term the Bamboo Ceiling. 00:05:29.420 --> 00:05:31.895 Similar to what the glass ceiling is for women, 00:05:31.895 --> 00:05:34.520 the Bamboo Ceiling refers to barriers that people with 00:05:34.520 --> 00:05:36.200 Asian backgrounds face in 00:05:36.200 --> 00:05:38.975 workplaces with Western cultures. 00:05:38.975 --> 00:05:41.900 When I first read about the Bamboo Ceiling, 00:05:41.900 --> 00:05:43.865 I felt a bit guilty. 00:05:43.865 --> 00:05:46.010 Guilty how I had handled myself in 00:05:46.010 --> 00:05:48.060 those university classes and take 00:05:48.060 --> 00:05:51.770 it upon myself to manage other people's expectations. 00:05:51.770 --> 00:05:56.070 I was somehow reinforcing these multiple ceilings. 00:06:03.440 --> 00:06:07.085 Go to company numbers on hiring, retention, 00:06:07.085 --> 00:06:09.470 promotion of tech companies in 00:06:09.470 --> 00:06:12.870 Silicon Valley over a period of nine years. 00:06:13.150 --> 00:06:17.150 While Asians were the largest minority in the industry, 00:06:17.150 --> 00:06:20.389 even outnumbering what people at an entry-level, 00:06:20.389 --> 00:06:22.280 they were the least likely to 00:06:22.280 --> 00:06:24.530 be promoted into management. 00:06:24.530 --> 00:06:28.820 Black and Latino representation had actually declined, 00:06:28.820 --> 00:06:30.350 and while white women 00:06:30.350 --> 00:06:32.240 seem to be climbing the corporate ladder, 00:06:32.240 --> 00:06:35.440 minority women would just not. 00:06:35.440 --> 00:06:39.415 In fact, race had over three-and-a-half times 00:06:39.415 --> 00:06:40.910 the negative impact on 00:06:40.910 --> 00:06:44.100 career progression than gender did. 00:06:45.370 --> 00:06:48.290 Probably the most upsetting conclusion in 00:06:48.290 --> 00:06:51.260 a sense report was that the millennial generation, 00:06:51.260 --> 00:06:56.195 my generation is unlikely to crack the cultural ceiling. 00:06:56.195 --> 00:06:58.880 Are we seriously looking at 00:06:58.880 --> 00:07:01.220 another decade of people thinking twice 00:07:01.220 --> 00:07:03.140 about using a profile picture 00:07:03.140 --> 00:07:06.750 or their given names on a job application. 00:07:07.730 --> 00:07:10.860 When I think about legacy, 00:07:10.860 --> 00:07:15.145 it's not just something to be posthumously preserved. 00:07:15.145 --> 00:07:17.060 It's something that should drive us 00:07:17.060 --> 00:07:18.995 forward into the future 00:07:18.995 --> 00:07:20.630 and make us want to work towards 00:07:20.630 --> 00:07:23.725 something better than what we have now. 00:07:23.725 --> 00:07:26.640 Diversity and inclusion, 00:07:26.640 --> 00:07:28.940 there's much more than a couple of 00:07:28.940 --> 00:07:31.040 mentions in an annual report 00:07:31.040 --> 00:07:34.280 or even workshops on implicit bias. 00:07:34.280 --> 00:07:38.630 It's about shifting to a more globalized mindset and 00:07:38.630 --> 00:07:40.400 expanding our definitions of 00:07:40.400 --> 00:07:43.830 what teamwork and leadership can look like. 00:07:44.570 --> 00:07:48.215 It's time to go beyond the demographics of this issue. 00:07:48.215 --> 00:07:50.780 The who and the what. We need to 00:07:50.780 --> 00:07:54.010 be looking at the how and the why. 00:07:54.010 --> 00:07:58.270 Authentic, unrestrained conversations to look deep 00:07:58.270 --> 00:08:00.490 into the barriers the cultural minorities 00:08:00.490 --> 00:08:02.495 and their employers face. 00:08:02.495 --> 00:08:04.690 Because as far as I know, 00:08:04.690 --> 00:08:06.850 there isn't going to be a data point that's going 00:08:06.850 --> 00:08:08.800 to tell you how it feels to think 00:08:08.800 --> 00:08:10.765 your peers might be avoiding working with you 00:08:10.765 --> 00:08:13.715 just based on how you look. 00:08:13.715 --> 00:08:17.230 Or how good it can feel to look at 00:08:17.230 --> 00:08:19.570 your organization and see diversity 00:08:19.570 --> 00:08:22.895 truly represented at every level. 00:08:22.895 --> 00:08:25.745 To break the glass, Bamboo, 00:08:25.745 --> 00:08:28.510 and whatever other ceilings there may be, 00:08:28.510 --> 00:08:30.610 let's create environments where we 00:08:30.610 --> 00:08:33.200 can bring our whole selves to work. 00:08:33.200 --> 00:08:36.120 Because the next generation 00:08:36.120 --> 00:08:37.460 deserves to feel like they are in 00:08:37.460 --> 00:08:39.590 off and because there's 00:08:39.590 --> 00:08:43.510 real strength in our differences. Thank you.