1 00:00:19,740 --> 00:00:21,909 How many of you woke up this morning 2 00:00:21,909 --> 00:00:25,369 and consciously thought of your personal brand 3 00:00:25,369 --> 00:00:28,680 or coming here and making a great first impression? 4 00:00:29,590 --> 00:00:30,940 Anyone? 5 00:00:30,940 --> 00:00:32,570 I didn't think so. 6 00:00:32,570 --> 00:00:34,330 (Laughter) 7 00:00:34,330 --> 00:00:37,240 OK, you know that time when you're lying in your bed, 8 00:00:37,240 --> 00:00:40,140 it's early morning, it's still dark outside. 9 00:00:40,140 --> 00:00:42,710 In fact you shouldn't even be awake. 10 00:00:42,710 --> 00:00:44,330 But guess what? You are. 11 00:00:44,600 --> 00:00:49,340 You probably have a job interview or a big exam, and it's making you nervous 12 00:00:49,340 --> 00:00:52,600 and your heart's racing just that little bit faster, 13 00:00:52,600 --> 00:00:57,310 and you know that any minute now that alarm clock to going off violently 14 00:00:57,310 --> 00:00:59,519 next to your bed, right? 15 00:00:59,979 --> 00:01:04,530 And guess what; reality sets in, and you can't escape the day. 16 00:01:06,280 --> 00:01:08,360 Many years ago in the beginning of my career 17 00:01:08,360 --> 00:01:11,770 I found myself lying in my bed comfortable, warm, and safe 18 00:01:11,770 --> 00:01:15,240 but knowing that I had a big day ahead of me. 19 00:01:16,120 --> 00:01:19,110 I had my first marketing strategy review. 20 00:01:20,060 --> 00:01:22,070 And what made it worse? 21 00:01:22,070 --> 00:01:27,310 I was presenting to an international team of very senior executives. 22 00:01:28,340 --> 00:01:29,880 And guess what? 23 00:01:29,880 --> 00:01:35,249 They're smart, they're hard to please, and fast to decide. 24 00:01:36,429 --> 00:01:38,060 So as I'm getting ready, 25 00:01:38,060 --> 00:01:42,449 I realize, not only do I have to tell this compelling story today, 26 00:01:42,449 --> 00:01:46,129 but I have to look the part, professional. 27 00:01:47,479 --> 00:01:51,320 So I grab one of, what I call, my power suit, 28 00:01:51,320 --> 00:01:56,170 and no, it doesn't have a cape, or spurt out pixie dust, 29 00:01:56,170 --> 00:01:58,850 it just looks good. 30 00:01:58,850 --> 00:02:03,859 So, I'm in my power suit, and I get in the driver's seat of my car, 31 00:02:03,859 --> 00:02:08,759 and I drive to the office silently rehearsing my opening comments. 32 00:02:10,219 --> 00:02:15,490 Now here's the deal; I decide to get to that conference room 30 minutes early. 33 00:02:16,050 --> 00:02:18,120 Do you want to know why? 34 00:02:18,120 --> 00:02:20,880 Not because I just want to be on time and prompt, 35 00:02:20,880 --> 00:02:22,620 it's a little bit smarter than that; 36 00:02:22,620 --> 00:02:24,310 I want to gauge the room. 37 00:02:24,310 --> 00:02:27,510 I want to observe the body language, 38 00:02:27,510 --> 00:02:30,570 and I want to get a sense of the mood in the room, 39 00:02:31,530 --> 00:02:35,350 so if necessary I can adjust my delivery 40 00:02:35,880 --> 00:02:39,130 because I'm not the only one that's been presenting that day. 41 00:02:41,440 --> 00:02:44,420 The agenda moves on, it's my turn. 42 00:02:44,420 --> 00:02:49,230 I walk into this room holding my head up high, up to the presenters table. 43 00:02:49,970 --> 00:02:52,600 Even though my nerves are killing me, 44 00:02:52,600 --> 00:02:55,730 the palms of my hands are even getting a little bit clammy, 45 00:02:55,730 --> 00:02:57,810 but you don't show anyone, right? 46 00:02:57,810 --> 00:03:00,450 You just keep it together, those shoulders are straight, 47 00:03:00,450 --> 00:03:04,080 and I walk in, and I present everyone with this warm welcoming smile. 48 00:03:05,070 --> 00:03:06,770 I'm still keeping my shoulders back 49 00:03:06,770 --> 00:03:09,050 because you want to have that power pose. 50 00:03:09,050 --> 00:03:13,650 And I deliberately make eye contact with the executive panel in front of me 51 00:03:13,650 --> 00:03:16,000 that I'm about to present to. 52 00:03:17,380 --> 00:03:21,710 And I begin my opening comments, looking at them straight in the eye 53 00:03:21,710 --> 00:03:24,480 with confidence because I'm going to own this. 54 00:03:25,270 --> 00:03:26,620 Well guess what, it works. 55 00:03:26,620 --> 00:03:29,450 I capture their attention, and I keep it 56 00:03:29,450 --> 00:03:34,070 while I tell them about this business problem and a very creative solution. 57 00:03:34,070 --> 00:03:39,550 Basically all I'm doing is I am telling a story that is painting a picture 58 00:03:39,550 --> 00:03:42,600 on the opportunity that I just created. 59 00:03:44,210 --> 00:03:45,270 Well, guess what? 60 00:03:45,270 --> 00:03:50,190 The next thing I know, I'm being promoted and moved to another continent. 61 00:03:52,630 --> 00:03:54,910 So I wanted to share that brief example with you 62 00:03:54,910 --> 00:03:58,380 because that is how impactful and how powerful 63 00:03:58,380 --> 00:04:01,930 making that first great impression can be. 64 00:04:02,760 --> 00:04:05,250 If I mess that up who knows. 65 00:04:05,250 --> 00:04:07,200 You don't get a second chance. 66 00:04:09,110 --> 00:04:13,319 And under a few seconds, people will make observations 67 00:04:13,319 --> 00:04:17,080 about other people, situations, or environments, 68 00:04:17,660 --> 00:04:21,320 and turn those observations into opinions. 69 00:04:22,020 --> 00:04:23,680 And we do it so quickly. 70 00:04:24,840 --> 00:04:28,150 Then you add to it the pace at which technology is evolving. 71 00:04:28,150 --> 00:04:29,920 It's absolutely incredible. 72 00:04:29,920 --> 00:04:31,920 I just mention the words "social media," 73 00:04:31,920 --> 00:04:34,090 and I'm sure I'll get a smile from all of you. 74 00:04:34,090 --> 00:04:37,350 Social media has given you a new platform to promote yourself 75 00:04:37,350 --> 00:04:39,220 and represent yourself. 76 00:04:39,220 --> 00:04:40,860 And you'll agree with me 77 00:04:40,860 --> 00:04:43,920 that there's pretty much an app for anything out there, right? 78 00:04:45,200 --> 00:04:50,560 Here's what you won't be able to order online or download via an app today: 79 00:04:51,230 --> 00:04:52,280 your image, 80 00:04:53,650 --> 00:04:55,140 your personal brand, 81 00:04:56,090 --> 00:05:00,090 and your ability to correctly apply professional etiquette 82 00:05:00,090 --> 00:05:01,660 in the work environment. 83 00:05:02,760 --> 00:05:04,449 So guess what? 84 00:05:04,449 --> 00:05:08,849 For the next few minutes I'm as close as you're going to get to that app. 85 00:05:09,449 --> 00:05:12,709 So put your phones down, start to download now. 86 00:05:13,599 --> 00:05:15,659 And here's the reason: For the last 25 years 87 00:05:15,659 --> 00:05:18,219 I've built relationships across the globe. 88 00:05:18,219 --> 00:05:22,660 And to do that well, I had to really consciously develop my social smarts, 89 00:05:22,660 --> 00:05:26,720 I had to develop the ability to create these great first impressions, 90 00:05:26,720 --> 00:05:30,390 and most importantly, to build my personal brand. 91 00:05:31,750 --> 00:05:35,030 Today I run seminars, and I think I've got the best job 92 00:05:35,030 --> 00:05:38,750 because I work with people and help them identify what their brand is, 93 00:05:38,750 --> 00:05:40,730 by, not only by what they do 94 00:05:41,650 --> 00:05:43,990 but why they do it, and why it matters to them. 95 00:05:43,990 --> 00:05:45,150 When you need to show up 96 00:05:45,150 --> 00:05:48,110 I'll help you bring the best version of you that you can. 97 00:05:48,820 --> 00:05:53,119 You know this, building trust based-relationships today doesn't happen 98 00:05:53,119 --> 00:05:55,009 by the click of a button. 99 00:05:55,619 --> 00:05:58,979 It is a process that requires human interaction, 100 00:06:00,059 --> 00:06:02,369 authentic human interaction. 101 00:06:02,919 --> 00:06:04,439 And you'll agree with me, 102 00:06:04,439 --> 00:06:09,570 relationships both in your personal and professional life take a lot of work. 103 00:06:11,380 --> 00:06:16,610 So here's the thing; the way you show up, the image you project, 104 00:06:18,370 --> 00:06:22,809 the first impression you create will ultimately inform people 105 00:06:22,809 --> 00:06:24,669 how you want to be treated. 106 00:06:25,409 --> 00:06:27,690 Because they're going to look at the non-verbals: 107 00:06:27,690 --> 00:06:30,789 What's your body language, your attire? 108 00:06:30,789 --> 00:06:32,969 Do you have eye-contact, or the lack thereof? 109 00:06:32,969 --> 00:06:34,430 Are you really listening? 110 00:06:34,430 --> 00:06:36,209 The tone of your voice. 111 00:06:37,309 --> 00:06:40,149 So you're probably sitting there in your seats going, 112 00:06:40,149 --> 00:06:44,029 "That's not completely fair. So, people think about all of these?" 113 00:06:44,050 --> 00:06:45,620 Well yeah, they do. 114 00:06:45,620 --> 00:06:48,939 You know how the old adage goes, right? "Judging a book by its cover"? 115 00:06:49,070 --> 00:06:52,680 Well, guess what; we all do it, it's human nature, and the reason being 116 00:06:52,680 --> 00:06:57,340 is our brains, our imaginations, first of all, are so powerful. 117 00:06:57,770 --> 00:07:02,570 Our brains are filled with data points that become these preferences 118 00:07:02,570 --> 00:07:06,989 for how we perceive others in that first encounter. 119 00:07:08,139 --> 00:07:10,850 Think about the minute you first fell in love. 120 00:07:11,600 --> 00:07:13,559 That was your preference. 121 00:07:14,219 --> 00:07:16,680 It's incredible, as humans we will take 122 00:07:16,680 --> 00:07:17,720 an image, 123 00:07:18,270 --> 00:07:19,170 an object, 124 00:07:19,700 --> 00:07:20,520 a situation, 125 00:07:21,420 --> 00:07:23,999 and we will start to fill in the blanks 126 00:07:24,579 --> 00:07:28,209 based on what we see, what we don't see, 127 00:07:28,969 --> 00:07:32,189 or guess what, what you want to see. 128 00:07:33,479 --> 00:07:35,430 It's human nature; we all do it. 129 00:07:35,940 --> 00:07:37,240 So okay, you get it right? 130 00:07:37,240 --> 00:07:38,440 First impressions matter. 131 00:07:38,440 --> 00:07:41,879 But so does your personal brand, and that matters even more. 132 00:07:42,269 --> 00:07:44,069 So what do I mean by personal brand? 133 00:07:44,069 --> 00:07:46,030 Well, I'm a brand. 134 00:07:46,490 --> 00:07:48,309 You're a brand. 135 00:07:48,309 --> 00:07:51,430 Collectively in this room we are a brand 136 00:07:52,010 --> 00:07:54,700 whether you are consciously building it or not. 137 00:07:55,550 --> 00:08:00,910 In this case, your personal brand - think about it - it's the intellectual, 138 00:08:00,910 --> 00:08:05,839 visual, and emotional impression people have when they think of you. 139 00:08:06,689 --> 00:08:10,779 That would be their summary of you in their mind, 140 00:08:11,489 --> 00:08:14,159 in an unspoken instance. 141 00:08:17,199 --> 00:08:21,509 Now, your personal brand can be so powerful and impactful; 142 00:08:22,119 --> 00:08:26,849 it can sell you, differentiate you, and set you apart from others. 143 00:08:29,809 --> 00:08:31,359 But you need to ask yourself: 144 00:08:31,359 --> 00:08:33,749 is the personal brand that I have right now today 145 00:08:33,749 --> 00:08:36,799 the most accurate and impactful one for me? 146 00:08:38,269 --> 00:08:42,750 See, here's the thing; we can all - you can do it, I can do it - 147 00:08:42,750 --> 00:08:48,130 we can all fake those first few seconds of that first impression, right? 148 00:08:48,130 --> 00:08:50,560 We all know how to show up well when we want to. 149 00:08:50,560 --> 00:08:53,579 We know how to do that, so you can fake that. 150 00:08:53,579 --> 00:08:59,180 Don't ever fake your personal brand; that has to be authentic to be accurate. 151 00:09:01,420 --> 00:09:04,180 It's got to be authentic to be accurate. 152 00:09:04,180 --> 00:09:06,850 And in this case you want your personal brand 153 00:09:06,850 --> 00:09:09,280 to be the result of a sustained effort 154 00:09:09,280 --> 00:09:12,280 to be the very best version of you that you can be. 155 00:09:13,570 --> 00:09:18,250 So, if you're at version 1.0, how do you get to 1.5 and 2.0 and 2.5 156 00:09:18,250 --> 00:09:21,470 as you grow your career and your personal life? 157 00:09:21,470 --> 00:09:24,329 All experiences that you will gain throughout your life 158 00:09:24,329 --> 00:09:26,509 is only going to add to your brand. 159 00:09:27,149 --> 00:09:29,229 So where do you start? 160 00:09:29,229 --> 00:09:32,830 Well, I'm sure you've all researched a project this week, 161 00:09:32,860 --> 00:09:37,090 maybe some of you have researched a recipe or a book. 162 00:09:38,380 --> 00:09:42,400 But how about you start doing research on yourself? 163 00:09:42,770 --> 00:09:45,080 I'm going to share with you a couple of questions 164 00:09:45,080 --> 00:09:48,440 that you can actually ask yourself and start writing these answers down 165 00:09:48,440 --> 00:09:50,010 because they will be very leading 166 00:09:50,010 --> 00:09:53,410 into helping you identify your personal brand. 167 00:09:53,410 --> 00:09:56,350 And it's only a subset of what we can really dive into, 168 00:09:56,350 --> 00:09:58,550 but I think you'll get my point. 169 00:09:58,550 --> 00:10:01,010 So start with you first. 170 00:10:01,010 --> 00:10:03,670 And it's easy to say, "What are you passionate about?" 171 00:10:03,670 --> 00:10:06,100 "I love red cars," well, no. That's not it. 172 00:10:06,100 --> 00:10:10,860 What are you really passionate about? What do you love doing the most? 173 00:10:10,860 --> 00:10:14,290 Think about that, because sometimes it's not that easy to answer 174 00:10:14,290 --> 00:10:18,430 when you really think about what you want to be passionate about in life. 175 00:10:18,430 --> 00:10:22,640 And then start thinking about what are your strongest attributes. 176 00:10:23,540 --> 00:10:25,279 What sets you apart? 177 00:10:25,929 --> 00:10:27,329 What do you rock at? 178 00:10:28,229 --> 00:10:32,670 If I were to ask you to summarize you in a little two minute story for me, 179 00:10:32,670 --> 00:10:34,190 what would you say? 180 00:10:37,380 --> 00:10:38,650 Think about that. 181 00:10:40,160 --> 00:10:43,600 Now I want you to take a step outside of yourself for a second, 182 00:10:43,600 --> 00:10:46,090 and think about how others will perceive you. 183 00:10:48,410 --> 00:10:51,880 Do they think you're as good as what you think you're good at? 184 00:10:51,880 --> 00:10:54,199 Do they know what your passions are? 185 00:10:55,069 --> 00:10:58,710 How would they describe you when you're not in the room? 186 00:10:59,910 --> 00:11:03,680 How would somebody summarize you if they are referring you 187 00:11:03,680 --> 00:11:06,200 for a job or an opportunity? 188 00:11:06,880 --> 00:11:08,590 What would they say about you? 189 00:11:08,590 --> 00:11:11,149 Think about that: Have you ever thought about that? 190 00:11:11,149 --> 00:11:13,440 So here's what I will implore you to do: 191 00:11:13,440 --> 00:11:14,910 Go and seek the feedback 192 00:11:14,910 --> 00:11:18,580 from family, friends, work colleagues, people around you that know you, 193 00:11:18,990 --> 00:11:22,120 and ask them to tell you how they would describe you. 194 00:11:22,120 --> 00:11:26,579 That should give you a good summation of what your current brand is. 195 00:11:28,290 --> 00:11:31,610 So you think about those questions, you write those answers down, 196 00:11:31,610 --> 00:11:34,710 and you start describing yourself as an own brand. 197 00:11:34,710 --> 00:11:38,250 You have to start doing this, you have to start living it. 198 00:11:38,250 --> 00:11:41,560 And I mean really living it because the more you practice, 199 00:11:41,560 --> 00:11:45,480 the better your ability is going to get to tell your story. 200 00:11:46,300 --> 00:11:48,889 You got to be able to tell your story. 201 00:11:49,509 --> 00:11:55,119 But here's a word of caution: I mentioned social media earlier? 202 00:11:56,279 --> 00:11:59,920 Please be consistent across all your social media profiles 203 00:11:59,920 --> 00:12:03,140 in how you articulate you and your brand. 204 00:12:03,140 --> 00:12:05,920 Do not work on a professional brand 205 00:12:05,920 --> 00:12:10,329 and have your social media accounts demonstrate something different. 206 00:12:10,329 --> 00:12:12,620 I think you know what I mean. Right? 207 00:12:12,620 --> 00:12:17,650 I say you are what you post. 208 00:12:20,290 --> 00:12:21,350 Be careful. 209 00:12:21,350 --> 00:12:22,310 Be smart. 210 00:12:22,310 --> 00:12:23,030 Think. 211 00:12:23,030 --> 00:12:25,860 And if you have any doubts, don't hit that button. 212 00:12:25,860 --> 00:12:27,190 Don't post it. 213 00:12:27,190 --> 00:12:31,560 Think about it, but make sure, please, across all these platforms - 214 00:12:31,560 --> 00:12:33,849 and we have so many social media platforms - 215 00:12:33,849 --> 00:12:35,580 that you have a consistent profile. 216 00:12:35,580 --> 00:12:41,200 Your profile should very briefly describe you and peak people's interest. 217 00:12:42,690 --> 00:12:44,440 And then the hard work starts 218 00:12:44,440 --> 00:12:47,210 because now you have to start nurturing networks around you 219 00:12:47,210 --> 00:12:50,050 that are going to be influential in your life. 220 00:12:50,050 --> 00:12:51,830 And people are going to refer to you, 221 00:12:51,830 --> 00:12:54,710 because your brand is going to become your trademark, 222 00:12:56,390 --> 00:13:00,129 and people will refer to you based on what your brand entails. 223 00:13:00,129 --> 00:13:03,900 So take some time and assess where you are with your current brand 224 00:13:03,900 --> 00:13:06,959 and start thinking of ways that you can make it better. 225 00:13:08,529 --> 00:13:10,050 So now it's your turn. 226 00:13:10,050 --> 00:13:14,640 If ever you find yourself in a situation like I did, and I'm positive you will. 227 00:13:15,360 --> 00:13:20,880 Make sure to take that deep breathe, observe the environment around you first. 228 00:13:21,860 --> 00:13:24,580 Raise that conscious awareness of yourself: 229 00:13:24,580 --> 00:13:27,260 social and situational smarts. 230 00:13:27,260 --> 00:13:31,660 And when you need to show up, make a great impression. 231 00:13:32,990 --> 00:13:37,189 Be able to articulate your brand based on experiences. 232 00:13:37,759 --> 00:13:42,850 And here's the thing; life is just a series of moments. 233 00:13:44,440 --> 00:13:46,420 Here's what I ask of you. 234 00:13:46,420 --> 00:13:50,749 Show up well, build a brand that is authentically you. 235 00:13:51,979 --> 00:13:57,189 If you do that, you can make every moment count. 236 00:13:58,619 --> 00:13:59,389 Thank you. 237 00:13:59,389 --> 00:14:01,864 (Applause)