0:00:00.582,0:00:04.824 New opportunity process at Drees & Sommer 0:00:07.296,0:00:12.833 What does this new tool have to do with Dreso's needs? We are quite different from all the other companies, aren't we? 0:00:13.530,0:00:17.912 I wouldn't say that the system is completely off the shelf, logically. 0:00:18.143,0:00:24.894 We involved all CRM user groups in the CRM selection process back then. 0:00:25.451,0:00:31.590 Decided on Adito all together because they were quite honestly convincing. 0:00:31.964,0:00:37.075 At the 2020 launch, we had only ordered the basic functionality. 0:00:37.445,0:00:44.845 Since then, all requirements for the opportunity process have been compiled and coordinated with all user groups. 0:00:45.171,0:00:55.109 We checked the priorities together and decided whether a requirement should be implemented now in this release or at a later date. 0:00:55.433,0:00:58.656 Thus, no off-the-shelf system. 0:01:01.589,0:01:06.656 Off-the-shelf solutions are yesterday's news. We shape the CRM the way we like it!