[Script Info]
Title: 
[Events]
Format: Layer, Start, End, Style, Name, MarginL, MarginR, MarginV, Effect, Text
Dialogue: 0,0:00:17.38,0:00:19.78,Default,,0000,0000,0000,,CHUCK LAUER VOSE: So, I want to welcome you\Nto,
Dialogue: 0,0:00:19.78,0:00:24.16,Default,,0000,0000,0000,,to my talk. It's, yes, you can,
Dialogue: 0,0:00:24.16,0:00:25.52,Default,,0000,0000,0000,,you can raise your hand now.
Dialogue: 0,0:00:25.52,0:00:27.46,Default,,0000,0000,0000,,I gave him the job of raising his hand
Dialogue: 0,0:00:27.46,0:00:34.46,Default,,0000,0000,0000,,any time I say so or um at the beginning of\Nthe sentence. So.
Dialogue: 0,0:00:34.53,0:00:39.14,Default,,0000,0000,0000,,We're gonna talk about building kick-ass internal\Neducation programs.
Dialogue: 0,0:00:39.14,0:00:41.81,Default,,0000,0000,0000,,Sometimes when you don't necessarily have\Na mandate from
Dialogue: 0,0:00:41.81,0:00:46.83,Default,,0000,0000,0000,,your boss or from the organization. But it's\Nimportant,
Dialogue: 0,0:00:46.83,0:00:49.74,Default,,0000,0000,0000,,right. We need to be able to build these
Dialogue: 0,0:00:49.74,0:00:51.79,Default,,0000,0000,0000,,programs and we need to be able to educate
Dialogue: 0,0:00:51.79,0:00:55.27,Default,,0000,0000,0000,,ourselves, and so we sometimes have to just\Ndo
Dialogue: 0,0:00:55.27,0:00:56.59,Default,,0000,0000,0000,,it.
Dialogue: 0,0:00:56.59,0:01:01.28,Default,,0000,0000,0000,,I have one thing, though, before we start.\NI
Dialogue: 0,0:01:01.28,0:01:02.92,Default,,0000,0000,0000,,want you to know that if I raise my
Dialogue: 0,0:01:02.92,0:01:06.03,Default,,0000,0000,0000,,hand, like this, or if this fellow down here
Dialogue: 0,0:01:06.03,0:01:09.47,Default,,0000,0000,0000,,raises his hand, that's, I want you to raise
Dialogue: 0,0:01:09.47,0:01:11.86,Default,,0000,0000,0000,,your hand as well. So let's practice this\Nreally
Dialogue: 0,0:01:11.86,0:01:15.77,Default,,0000,0000,0000,,quick. Yes. Very good. OK. Good. This is how
Dialogue: 0,0:01:15.77,0:01:19.07,Default,,0000,0000,0000,,I'm gonna get your attention. Usually it means\Nit's
Dialogue: 0,0:01:19.07,0:01:22.17,Default,,0000,0000,0000,,time to shut up. But not always. But we're
Dialogue: 0,0:01:22.17,0:01:25.80,Default,,0000,0000,0000,,gonna do some activities, and I have to get
Dialogue: 0,0:01:25.80,0:01:29.33,Default,,0000,0000,0000,,your attention somehow, so, that's effective.
Dialogue: 0,0:01:29.33,0:01:31.32,Default,,0000,0000,0000,,For now, I would like you to. We've been
Dialogue: 0,0:01:31.32,0:01:33.92,Default,,0000,0000,0000,,sitting all day, right? And how can you keep
Dialogue: 0,0:01:33.92,0:01:36.10,Default,,0000,0000,0000,,your brain going if you're sitting? So I want
Dialogue: 0,0:01:36.10,0:01:38.17,Default,,0000,0000,0000,,you to, to stand up and take a three
Dialogue: 0,0:01:38.17,0:01:41.67,Default,,0000,0000,0000,,minute stretch break, if you're able to stand.\NAnd
Dialogue: 0,0:01:41.67,0:01:44.29,Default,,0000,0000,0000,,introduce yourself to your neighbors. So you\Nhave three
Dialogue: 0,0:01:44.29,0:01:51.29,Default,,0000,0000,0000,,minutes.
Dialogue: 0,0:01:53.33,0:02:00.33,Default,,0000,0000,0000,,Wow. You guys are so good at that. This
Dialogue: 0,0:02:03.90,0:02:07.85,Default,,0000,0000,0000,,is really great. One of my favorite things\Nabout
Dialogue: 0,0:02:07.85,0:02:12.08,Default,,0000,0000,0000,,that activity is that everyone, every time\NI do
Dialogue: 0,0:02:12.08,0:02:16.19,Default,,0000,0000,0000,,something like that, people tell me, nerds\Nwon't do
Dialogue: 0,0:02:16.19,0:02:18.19,Default,,0000,0000,0000,,activities. They won't stand up. They won't\Ntalk to
Dialogue: 0,0:02:18.19,0:02:21.43,Default,,0000,0000,0000,,each other. That's crazy. And every time it\Ngoes
Dialogue: 0,0:02:21.43,0:02:23.84,Default,,0000,0000,0000,,over gang busters. In fact, I think we gained
Dialogue: 0,0:02:23.84,0:02:26.50,Default,,0000,0000,0000,,fifty people just cause we were making tons\Nof
Dialogue: 0,0:02:26.50,0:02:29.63,Default,,0000,0000,0000,,noise. That's good.
Dialogue: 0,0:02:29.63,0:02:33.96,Default,,0000,0000,0000,,We're gonna talk about inspiration, partly.\NEvery, every RailsConf,
Dialogue: 0,0:02:33.96,0:02:36.47,Default,,0000,0000,0000,,I go for the inspiration track. They don't\Nactually
Dialogue: 0,0:02:36.47,0:02:39.43,Default,,0000,0000,0000,,have that listed. But there's always clearly\Nthose talks.
Dialogue: 0,0:02:39.43,0:02:41.21,Default,,0000,0000,0000,,I'm going to try and inspire you to take
Dialogue: 0,0:02:41.21,0:02:48.06,Default,,0000,0000,0000,,action on education at home.
Dialogue: 0,0:02:48.06,0:02:50.74,Default,,0000,0000,0000,,I have a one point takeaway, because you've\Nbeen,
Dialogue: 0,0:02:50.74,0:02:53.05,Default,,0000,0000,0000,,like, how much, how much knowledge can you\Nreally
Dialogue: 0,0:02:53.05,0:02:56.70,Default,,0000,0000,0000,,retain in a day of conferencing? So, I want
Dialogue: 0,0:02:56.70,0:02:59.34,Default,,0000,0000,0000,,you to remember one thing, and, and that's\Nthat
Dialogue: 0,0:02:59.34,0:03:03.32,Default,,0000,0000,0000,,internal education is easy. I'm gonna start\Naround Monday.
Dialogue: 0,0:03:03.32,0:03:05.06,Default,,0000,0000,0000,,Hopefully you'll be able to say that by the
Dialogue: 0,0:03:05.06,0:03:07.15,Default,,0000,0000,0000,,end of the talk.
Dialogue: 0,0:03:07.15,0:03:11.07,Default,,0000,0000,0000,,But, two point takeaway, cause there's slightly\Nmore content,
Dialogue: 0,0:03:11.07,0:03:14.46,Default,,0000,0000,0000,,is that you don't need to know everything\Nto
Dialogue: 0,0:03:14.46,0:03:18.93,Default,,0000,0000,0000,,teach. And also that education isn't particularly\Nexpensive or
Dialogue: 0,0:03:18.93,0:03:24.29,Default,,0000,0000,0000,,hard to do. I make it look difficult because
Dialogue: 0,0:03:24.29,0:03:28.86,Default,,0000,0000,0000,,that's how I get paid. But you don't have
Dialogue: 0,0:03:28.86,0:03:30.77,Default,,0000,0000,0000,,to do it that way.
Dialogue: 0,0:03:30.77,0:03:33.17,Default,,0000,0000,0000,,So, I had a number of. I had a
Dialogue: 0,0:03:33.17,0:03:37.93,Default,,0000,0000,0000,,number of titles that my wife vetoed. One\Nof
Dialogue: 0,0:03:37.93,0:03:41.21,Default,,0000,0000,0000,,them is Covert Education: Sneaking in Education\NWithout Them
Dialogue: 0,0:03:41.21,0:03:46.22,Default,,0000,0000,0000,,Knowing. I also had, How to Education When\NYou
Dialogue: 0,0:03:46.22,0:03:48.87,Default,,0000,0000,0000,,Don't Know What the Hell You're Doing, which\Nis
Dialogue: 0,0:03:48.87,0:03:50.06,Default,,0000,0000,0000,,very true.
Dialogue: 0,0:03:50.06,0:03:53.76,Default,,0000,0000,0000,,But, like I said, they got vetoed. So, like,
Dialogue: 0,0:03:53.76,0:03:56.17,Default,,0000,0000,0000,,like I said, my name is Chuck Lauer Vose.
Dialogue: 0,0:03:56.17,0:03:57.68,Default,,0000,0000,0000,,I have bright hair. You can find me around
Dialogue: 0,0:03:57.68,0:04:00.26,Default,,0000,0000,0000,,the conference if you have questions about\Neducation. I
Dialogue: 0,0:04:00.26,0:04:05.35,Default,,0000,0000,0000,,like ferrets, food, photography. I wish photography\Nhad an
Dialogue: 0,0:04:05.35,0:04:07.76,Default,,0000,0000,0000,,f cause I'm kind of like that. I was
Dialogue: 0,0:04:07.76,0:04:10.24,Default,,0000,0000,0000,,a founder of the Portland Code School and\NI
Dialogue: 0,0:04:10.24,0:04:15.67,Default,,0000,0000,0000,,am an education engineer at New Relic.
Dialogue: 0,0:04:15.67,0:04:20.74,Default,,0000,0000,0000,,Also I like magnets and ponies and pets wearing
Dialogue: 0,0:04:20.74,0:04:23.47,Default,,0000,0000,0000,,clothes. And my coworkers are jerks.
Dialogue: 0,0:04:23.47,0:04:26.81,Default,,0000,0000,0000,,But I love them.
Dialogue: 0,0:04:26.81,0:04:31.93,Default,,0000,0000,0000,,So, first I want to start and talk about
Dialogue: 0,0:04:31.93,0:04:35.69,Default,,0000,0000,0000,,some inspiration from myself. Akira Matsuda,\Nwho, I don't
Dialogue: 0,0:04:35.69,0:04:38.28,Default,,0000,0000,0000,,know if he's in the, in the room at
Dialogue: 0,0:04:38.28,0:04:40.91,Default,,0000,0000,0000,,the moment, but was just doing a talk over
Dialogue: 0,0:04:40.91,0:04:42.74,Default,,0000,0000,0000,,there. Two years ago I saw him at Ruby
Dialogue: 0,0:04:42.74,0:04:45.87,Default,,0000,0000,0000,,on Ales. And the thing that was so cool
Dialogue: 0,0:04:45.87,0:04:49.14,Default,,0000,0000,0000,,was that at the time, this was, I guess
Dialogue: 0,0:04:49.14,0:04:52.34,Default,,0000,0000,0000,,this was 2012, he, he didn't speak a lot
Dialogue: 0,0:04:52.34,0:04:55.87,Default,,0000,0000,0000,,of English. And he decided he wanted to talk
Dialogue: 0,0:04:55.87,0:04:58.27,Default,,0000,0000,0000,,through code, cause we all, it was our common
Dialogue: 0,0:04:58.27,0:05:03.46,Default,,0000,0000,0000,,language, right. And he was very nervous.\NHe was
Dialogue: 0,0:05:03.46,0:05:07.22,Default,,0000,0000,0000,,incredibly nervous. But the thing he did,\Nby accident,
Dialogue: 0,0:05:07.22,0:05:10.97,Default,,0000,0000,0000,,was by, he very clearly demonstrated what\Nhe expected
Dialogue: 0,0:05:10.97,0:05:13.75,Default,,0000,0000,0000,,of the audience. What he said at the beginning
Dialogue: 0,0:05:13.75,0:05:16.00,Default,,0000,0000,0000,,was, at the beginning of his talk was, he
Dialogue: 0,0:05:16.00,0:05:19.50,Default,,0000,0000,0000,,said, every time I pause, I want you to
Dialogue: 0,0:05:19.50,0:05:23.20,Default,,0000,0000,0000,,reassure me by clapping.
Dialogue: 0,0:05:23.20,0:05:24.68,Default,,0000,0000,0000,,And so I want to ask you to do
Dialogue: 0,0:05:24.68,0:05:26.52,Default,,0000,0000,0000,,the same thing. This is my first talk and
Dialogue: 0,0:05:26.52,0:05:28.78,Default,,0000,0000,0000,,I'm, I'm a little nervous. I'll be honest.\NSo
Dialogue: 0,0:05:28.78,0:05:31.02,Default,,0000,0000,0000,,every time I have like a, a, you see,
Dialogue: 0,0:05:31.02,0:05:33.06,Default,,0000,0000,0000,,like a big title slide or something, or every
Dialogue: 0,0:05:33.06,0:05:36.58,Default,,0000,0000,0000,,time I, I pause and, and look nervous, I
Dialogue: 0,0:05:36.58,0:05:40.59,Default,,0000,0000,0000,,want you to just, like, applause the shit\Nout
Dialogue: 0,0:05:40.59,0:05:43.52,Default,,0000,0000,0000,,of me. That would be really helpful for me.
Dialogue: 0,0:05:43.52,0:05:50.52,Default,,0000,0000,0000,,Thank you so much. That was so much better
Dialogue: 0,0:05:52.70,0:05:55.55,Default,,0000,0000,0000,,than I had planned.
Dialogue: 0,0:05:55.55,0:05:58.30,Default,,0000,0000,0000,,OK. So, I want to talk about how I
Dialogue: 0,0:05:58.30,0:06:01.48,Default,,0000,0000,0000,,got started in education. And unfortunately,\Nit's an incredibly
Dialogue: 0,0:06:01.48,0:06:04.31,Default,,0000,0000,0000,,embarrassing story for me. How many of you\Nknow
Dialogue: 0,0:06:04.31,0:06:08.84,Default,,0000,0000,0000,,Eve online? All right. So, you all know that
Dialogue: 0,0:06:08.84,0:06:14.16,Default,,0000,0000,0000,,this is the, like, the nerdiest, nerdiest\NMMO game,
Dialogue: 0,0:06:14.16,0:06:18.61,Default,,0000,0000,0000,,commonly referred to as spreadsheets in space.\NSo, that's
Dialogue: 0,0:06:18.61,0:06:20.90,Default,,0000,0000,0000,,how I got started teaching.
Dialogue: 0,0:06:20.90,0:06:24.18,Default,,0000,0000,0000,,And the reason is that, you know, this is
Dialogue: 0,0:06:24.18,0:06:27.68,Default,,0000,0000,0000,,the, sort of, common learning curve thing.\NEve is,
Dialogue: 0,0:06:27.68,0:06:30.84,Default,,0000,0000,0000,,Eve is the black line with the dead bodies
Dialogue: 0,0:06:30.84,0:06:34.92,Default,,0000,0000,0000,,everywhere, and it's so true. In fact, it's\Nso
Dialogue: 0,0:06:34.92,0:06:38.05,Default,,0000,0000,0000,,difficult to learn, there's an entire alliance\Nof, I
Dialogue: 0,0:06:38.05,0:06:42.36,Default,,0000,0000,0000,,think, last count, 2,000 people all educating\Neach other,
Dialogue: 0,0:06:42.36,0:06:44.68,Default,,0000,0000,0000,,because it's just that damn hard.
Dialogue: 0,0:06:44.68,0:06:49.89,Default,,0000,0000,0000,,Well, not satisfied to, to just join Eve,\Nor
Dialogue: 0,0:06:49.89,0:06:52.80,Default,,0000,0000,0000,,the Eve University, I wanted to do my own
Dialogue: 0,0:06:52.80,0:06:55.19,Default,,0000,0000,0000,,thing. They were doing, they weren't doing\Nwhat I
Dialogue: 0,0:06:55.19,0:06:56.99,Default,,0000,0000,0000,,wanted to do at the time. So I started
Dialogue: 0,0:06:56.99,0:07:00.15,Default,,0000,0000,0000,,my own guild and we got eighty people, which
Dialogue: 0,0:07:00.15,0:07:03.23,Default,,0000,0000,0000,,I think was a huge success. We had weekly
Dialogue: 0,0:07:03.23,0:07:06.61,Default,,0000,0000,0000,,speaking events by prominent PVP players.\NBut it was
Dialogue: 0,0:07:06.61,0:07:09.71,Default,,0000,0000,0000,,the first time I'd done public speaking, ever,\Nand
Dialogue: 0,0:07:09.71,0:07:12.68,Default,,0000,0000,0000,,I have to say that, that was way more
Dialogue: 0,0:07:12.68,0:07:16.75,Default,,0000,0000,0000,,intense and way more indicting than space\Npiracy or
Dialogue: 0,0:07:16.75,0:07:21.63,Default,,0000,0000,0000,,PVP. Just so, so scary.
Dialogue: 0,0:07:21.63,0:07:27.14,Default,,0000,0000,0000,,After that, I, apparently added in a lot of
Dialogue: 0,0:07:27.14,0:07:33.42,Default,,0000,0000,0000,,animation slides. Burnside Digital was a forty\Nperson company.
Dialogue: 0,0:07:33.42,0:07:37.00,Default,,0000,0000,0000,,This was actually at work, now. But, education\Nwas
Dialogue: 0,0:07:37.00,0:07:39.70,Default,,0000,0000,0000,,not a thing. It was something that I had
Dialogue: 0,0:07:39.70,0:07:43.64,Default,,0000,0000,0000,,to sort of hack in around the edges. I
Dialogue: 0,0:07:43.64,0:07:46.22,Default,,0000,0000,0000,,still, at this point, didn't realize I was\Neducating,
Dialogue: 0,0:07:46.22,0:07:48.69,Default,,0000,0000,0000,,but I was doing things like lightning talks\Nand
Dialogue: 0,0:07:48.69,0:07:51.60,Default,,0000,0000,0000,,little jazzy rolls.
Dialogue: 0,0:07:51.60,0:07:53.48,Default,,0000,0000,0000,,So I started small and I, I tried to
Dialogue: 0,0:07:53.48,0:07:55.73,Default,,0000,0000,0000,,share success with other people, and it, it\Nactually
Dialogue: 0,0:07:55.73,0:07:58.49,Default,,0000,0000,0000,,went really well. By the end we had lightning
Dialogue: 0,0:07:58.49,0:08:01.46,Default,,0000,0000,0000,,talks that the entire company came to and\Nwere
Dialogue: 0,0:08:01.46,0:08:05.69,Default,,0000,0000,0000,,wildly heralded, and we started seeing other\Nthings popping
Dialogue: 0,0:08:05.69,0:08:09.51,Default,,0000,0000,0000,,up, like pair programming workshops and other\Ncool things.
Dialogue: 0,0:08:09.51,0:08:12.27,Default,,0000,0000,0000,,So, it was really neat to, to not have
Dialogue: 0,0:08:12.27,0:08:15.52,Default,,0000,0000,0000,,any mandate to do this and still find ways
Dialogue: 0,0:08:15.52,0:08:17.74,Default,,0000,0000,0000,,to, to take a little bit of time each
Dialogue: 0,0:08:17.74,0:08:20.90,Default,,0000,0000,0000,,week, and as it was successful, it grew and
Dialogue: 0,0:08:20.90,0:08:23.48,Default,,0000,0000,0000,,grew and we got more financing and, and we
Dialogue: 0,0:08:23.48,0:08:25.74,Default,,0000,0000,0000,,were able to buy lunch for everyone. It was
Dialogue: 0,0:08:25.74,0:08:30.02,Default,,0000,0000,0000,,just cool to demonstrate that success.
Dialogue: 0,0:08:30.02,0:08:32.70,Default,,0000,0000,0000,,Sort of still at that, that school, or at
Dialogue: 0,0:08:32.70,0:08:35.70,Default,,0000,0000,0000,,that company, Burnside Digital, I started\Nan intern program
Dialogue: 0,0:08:35.70,0:08:40.49,Default,,0000,0000,0000,,gone terribly wrong. And I say it went terribly
Dialogue: 0,0:08:40.49,0:08:42.58,Default,,0000,0000,0000,,wrong because it was supposed to be three\Npeople
Dialogue: 0,0:08:42.58,0:08:46.39,Default,,0000,0000,0000,,every three months and ended up being seventeen\Npeople
Dialogue: 0,0:08:46.39,0:08:48.63,Default,,0000,0000,0000,,shortly afterwards.
Dialogue: 0,0:08:48.63,0:08:50.32,Default,,0000,0000,0000,,But I still didn't know how to teach. I
Dialogue: 0,0:08:50.32,0:08:52.74,Default,,0000,0000,0000,,still had no idea. In fact I, I think
Dialogue: 0,0:08:52.74,0:08:55.31,Default,,0000,0000,0000,,I'd only barely accepted the fact that I might
Dialogue: 0,0:08:55.31,0:08:57.91,Default,,0000,0000,0000,,educating at that point. But I had a really
Dialogue: 0,0:08:57.91,0:08:59.93,Default,,0000,0000,0000,,smart guy talk to me in the beginning, and
Dialogue: 0,0:08:59.93,0:09:03.07,Default,,0000,0000,0000,,he said that an educator, at least in the
Dialogue: 0,0:09:03.07,0:09:07.03,Default,,0000,0000,0000,,maths and technologies, is not someone who\Nknows everything.
Dialogue: 0,0:09:07.03,0:09:09.71,Default,,0000,0000,0000,,It's someone who creates a space where people\Ncan
Dialogue: 0,0:09:09.71,0:09:13.02,Default,,0000,0000,0000,,learn. I think that's such a crazy difference\Nof
Dialogue: 0,0:09:13.02,0:09:17.04,Default,,0000,0000,0000,,thought to say, to realize that they weren't\Nexpecting
Dialogue: 0,0:09:17.04,0:09:20.19,Default,,0000,0000,0000,,me to know all the things. Just to set
Dialogue: 0,0:09:20.19,0:09:22.74,Default,,0000,0000,0000,,up a place where people could go and read
Dialogue: 0,0:09:22.74,0:09:26.48,Default,,0000,0000,0000,,their book and, and get it done right.
Dialogue: 0,0:09:26.48,0:09:28.85,Default,,0000,0000,0000,,And I can definitely say that PCS was the
Dialogue: 0,0:09:28.85,0:09:32.71,Default,,0000,0000,0000,,most inspiring experience of my life. Definitely\Nthe most
Dialogue: 0,0:09:32.71,0:09:36.20,Default,,0000,0000,0000,,proud. I am still connected to all the students.
Dialogue: 0,0:09:36.20,0:09:39.20,Default,,0000,0000,0000,,And it still kind of, I don't know if
Dialogue: 0,0:09:39.20,0:09:41.65,Default,,0000,0000,0000,,it's the highlight of my life. It kind of
Dialogue: 0,0:09:41.65,0:09:42.86,Default,,0000,0000,0000,,makes me sad to think that that might be
Dialogue: 0,0:09:42.86,0:09:45.84,Default,,0000,0000,0000,,in the past. But I wonder what I go
Dialogue: 0,0:09:45.84,0:09:47.00,Default,,0000,0000,0000,,towards next.
Dialogue: 0,0:09:47.00,0:09:49.77,Default,,0000,0000,0000,,Now, now is different, though. I work for\NNew
Dialogue: 0,0:09:49.77,0:09:55.37,Default,,0000,0000,0000,,Relic, and New Relic really cares about education.\NAnd
Dialogue: 0,0:09:55.37,0:09:57.94,Default,,0000,0000,0000,,I didn't, I didn't quite know how much they
Dialogue: 0,0:09:57.94,0:10:04.08,Default,,0000,0000,0000,,cared about it until month six. But, and so
Dialogue: 0,0:10:04.08,0:10:07.39,Default,,0000,0000,0000,,I, I work on building internal education for\Nengineers.
Dialogue: 0,0:10:07.39,0:10:12.46,Default,,0000,0000,0000,,They're way smarter than me. Like, terrifyingly,\Nfrighteningly smarter
Dialogue: 0,0:10:12.46,0:10:16.11,Default,,0000,0000,0000,,than me, and I, I can't teach them anything.
Dialogue: 0,0:10:16.11,0:10:19.74,Default,,0000,0000,0000,,I literally don't know anything more than\Nthem.
Dialogue: 0,0:10:19.74,0:10:22.64,Default,,0000,0000,0000,,But I can create a space for learning. And
Dialogue: 0,0:10:22.64,0:10:25.71,Default,,0000,0000,0000,,I, I can, I can help do some things
Dialogue: 0,0:10:25.71,0:10:29.48,Default,,0000,0000,0000,,that allow engineers the, the extra time to\Nget
Dialogue: 0,0:10:29.48,0:10:31.46,Default,,0000,0000,0000,,back to their day life. Like, they can communicate
Dialogue: 0,0:10:31.46,0:10:33.53,Default,,0000,0000,0000,,to me and then I can build curriculum for
Dialogue: 0,0:10:33.53,0:10:36.27,Default,,0000,0000,0000,,them. So, like, I can do things there. And
Dialogue: 0,0:10:36.27,0:10:38.71,Default,,0000,0000,0000,,I can help organize events, too, which is\Na
Dialogue: 0,0:10:38.71,0:10:41.65,Default,,0000,0000,0000,,huge time sink for most engineers. Believe\Nit or
Dialogue: 0,0:10:41.65,0:10:44.27,Default,,0000,0000,0000,,not, engineers are not good at organizing\Nevents for
Dialogue: 0,0:10:44.27,0:10:46.33,Default,,0000,0000,0000,,the most part.
Dialogue: 0,0:10:46.33,0:10:49.54,Default,,0000,0000,0000,,So that's something I can do. So this was,
Dialogue: 0,0:10:49.54,0:10:51.41,Default,,0000,0000,0000,,this was our mandate when I first talked to
Dialogue: 0,0:10:51.41,0:10:54.73,Default,,0000,0000,0000,,them at New Relic. Make the already awesome\Nengineers
Dialogue: 0,0:10:54.73,0:10:59.33,Default,,0000,0000,0000,,at New Relic awesomer. It's like, ah, that's\Ncool.
Dialogue: 0,0:10:59.33,0:10:59.99,Default,,0000,0000,0000,,Holy shit.
Dialogue: 0,0:10:59.99,0:11:03.80,Default,,0000,0000,0000,,I don't know how to do that. Like, I've
Dialogue: 0,0:11:03.80,0:11:05.81,Default,,0000,0000,0000,,been trying, I've been applying here for ten\Nyears.
Dialogue: 0,0:11:05.81,0:11:07.76,Default,,0000,0000,0000,,I, I can't, like, I want to come here
Dialogue: 0,0:11:07.76,0:11:14.76,Default,,0000,0000,0000,,so I can level up. Wow. That's super intense.
Dialogue: 0,0:11:23.68,0:11:26.03,Default,,0000,0000,0000,,I totally have to recommend that. It's like\Nthe
Dialogue: 0,0:11:26.03,0:11:27.13,Default,,0000,0000,0000,,best tactic ever.
Dialogue: 0,0:11:27.13,0:11:29.42,Default,,0000,0000,0000,,OK. So, you don't need to know everything.\NThat's
Dialogue: 0,0:11:29.42,0:11:30.81,Default,,0000,0000,0000,,the one thing I want you to take away
Dialogue: 0,0:11:30.81,0:11:34.01,Default,,0000,0000,0000,,from this. Well, OK. That's one of the three.
Dialogue: 0,0:11:34.01,0:11:36.01,Default,,0000,0000,0000,,I kind of lied. You don't have to know
Dialogue: 0,0:11:36.01,0:11:39.87,Default,,0000,0000,0000,,everything. You need to be passionate and\Ninspiring and
Dialogue: 0,0:11:39.87,0:11:42.10,Default,,0000,0000,0000,,you need to give of yourself in this activity.
Dialogue: 0,0:11:42.10,0:11:45.61,Default,,0000,0000,0000,,I still have no idea what I am doing.
Dialogue: 0,0:11:45.61,0:11:50.80,Default,,0000,0000,0000,,I'm learning it, too. And you can do it.
Dialogue: 0,0:11:50.80,0:11:57.80,Default,,0000,0000,0000,,OK. Activities. So, I want you to spend thirty
Dialogue: 0,0:12:02.61,0:12:06.46,Default,,0000,0000,0000,,seconds thinking about an effective educative\Nexperience from your
Dialogue: 0,0:12:06.46,0:12:08.04,Default,,0000,0000,0000,,past. I want you to share this with your
Dialogue: 0,0:12:08.04,0:12:15.04,Default,,0000,0000,0000,,neighbor. Two minutes. I'll raise my hand.
Dialogue: 0,0:12:19.84,0:12:26.84,Default,,0000,0000,0000,,Wow. That is like half the time. You are
Dialogue: 0,0:12:27.78,0:12:31.48,Default,,0000,0000,0000,,continually impressive to me.
Dialogue: 0,0:12:31.48,0:12:38.48,Default,,0000,0000,0000,,So. OK. So, a good educator pushes people\Nout
Dialogue: 0,0:12:43.04,0:12:46.01,Default,,0000,0000,0000,,of their comfort zone. I know that most everyone
Dialogue: 0,0:12:46.01,0:12:50.04,Default,,0000,0000,0000,,else. I haven't seen another presentation\Nwhere people have
Dialogue: 0,0:12:50.04,0:12:53.25,Default,,0000,0000,0000,,forced you to talk to people. And I think
Dialogue: 0,0:12:53.25,0:12:57.29,Default,,0000,0000,0000,,it's important. So, I really like, I really\Nlike
Dialogue: 0,0:12:57.29,0:12:59.58,Default,,0000,0000,0000,,that quote. And I like this image in general.
Dialogue: 0,0:12:59.58,0:13:01.49,Default,,0000,0000,0000,,If we're growing, we're always going to be\Nout
Dialogue: 0,0:13:01.49,0:13:05.46,Default,,0000,0000,0000,,of our comfort zone. So, in some ways, you
Dialogue: 0,0:13:05.46,0:13:08.64,Default,,0000,0000,0000,,know, we, we talked about, an educator is\Njust
Dialogue: 0,0:13:08.64,0:13:11.33,Default,,0000,0000,0000,,someone who creates an effective space for\Nlearning. And
Dialogue: 0,0:13:11.33,0:13:13.70,Default,,0000,0000,0000,,part of that is pushing people. You saw me
Dialogue: 0,0:13:13.70,0:13:17.28,Default,,0000,0000,0000,,walking around, and if anyone wasn't talking,\NI'd force
Dialogue: 0,0:13:17.28,0:13:21.79,Default,,0000,0000,0000,,them to talk to me. Which is way scarier.
Dialogue: 0,0:13:21.79,0:13:24.49,Default,,0000,0000,0000,,So I think that's a, that's a huge part.
Dialogue: 0,0:13:24.49,0:13:27.24,Default,,0000,0000,0000,,Who knows these guys?
Dialogue: 0,0:13:27.24,0:13:32.05,Default,,0000,0000,0000,,Yeah. Everyone. This is Bill Nye and Neal\NDegrasse
Dialogue: 0,0:13:32.05,0:13:34.52,Default,,0000,0000,0000,,Tyson. I didn't know Neal Degrasse Tyson when\NI
Dialogue: 0,0:13:34.52,0:13:36.39,Default,,0000,0000,0000,,was a kid, but Bill Nye I sure as
Dialogue: 0,0:13:36.39,0:13:40.18,Default,,0000,0000,0000,,hell knew. And I really love how much they,
Dialogue: 0,0:13:40.18,0:13:43.86,Default,,0000,0000,0000,,they inspire people. That seems to be their,\Ntheir
Dialogue: 0,0:13:43.86,0:13:46.39,Default,,0000,0000,0000,,main thing, now, right? I know that, I know
Dialogue: 0,0:13:46.39,0:13:48.36,Default,,0000,0000,0000,,Neal Degrasse Tyson, at least, still has a\Nclass
Dialogue: 0,0:13:48.36,0:13:50.76,Default,,0000,0000,0000,,room somewhere. But I don't know where it\Nis.
Dialogue: 0,0:13:50.76,0:13:53.53,Default,,0000,0000,0000,,His, his primary thing for me is just the
Dialogue: 0,0:13:53.53,0:13:57.40,Default,,0000,0000,0000,,inspiration to continue, to continue learning.\NHe keeps exposing
Dialogue: 0,0:13:57.40,0:14:00.24,Default,,0000,0000,0000,,me to new, to new things about space that
Dialogue: 0,0:14:00.24,0:14:03.84,Default,,0000,0000,0000,,I never thought about before. And for me,\Nwhen
Dialogue: 0,0:14:03.84,0:14:07.23,Default,,0000,0000,0000,,I educate you, I'm exp- I'm gonna expose you
Dialogue: 0,0:14:07.23,0:14:10.35,Default,,0000,0000,0000,,to the idea that you could, in fact, do
Dialogue: 0,0:14:10.35,0:14:13.38,Default,,0000,0000,0000,,these things. You could be the teacher.
Dialogue: 0,0:14:13.38,0:14:15.32,Default,,0000,0000,0000,,And I hope that when you go home and
Dialogue: 0,0:14:15.32,0:14:18.18,Default,,0000,0000,0000,,talk to people, you'll inspire them to learn\Nthe
Dialogue: 0,0:14:18.18,0:14:21.36,Default,,0000,0000,0000,,code that you're thinking about.
Dialogue: 0,0:14:21.36,0:14:23.35,Default,,0000,0000,0000,,The last thing I think a good educator does
Dialogue: 0,0:14:23.35,0:14:26.83,Default,,0000,0000,0000,,is, gives of themselves out of love. And I
Dialogue: 0,0:14:26.83,0:14:30.16,Default,,0000,0000,0000,,think this really applies to the open source\Ncommunity
Dialogue: 0,0:14:30.16,0:14:33.12,Default,,0000,0000,0000,,as well and the open source ethic. And, I,
Dialogue: 0,0:14:33.12,0:14:36.64,Default,,0000,0000,0000,,this is, this is partly a preparation for\Nyou,
Dialogue: 0,0:14:36.64,0:14:41.47,Default,,0000,0000,0000,,that education may take some time outside\Nof work.
Dialogue: 0,0:14:41.47,0:14:44.39,Default,,0000,0000,0000,,Sometimes. But so does open source. And I\Ncan
Dialogue: 0,0:14:44.39,0:14:46.61,Default,,0000,0000,0000,,tell you that it's worth it.
Dialogue: 0,0:14:46.61,0:14:49.91,Default,,0000,0000,0000,,So turn to your neighbor and give them a
Dialogue: 0,0:14:49.91,0:14:50.12,Default,,0000,0000,0000,,high five.
Dialogue: 0,0:14:50.12,0:14:57.12,Default,,0000,0000,0000,,I don't, I don't think this would work in
Dialogue: 0,0:15:13.76,0:15:18.28,Default,,0000,0000,0000,,many other communities than the Ruby community.\NSo, I,
Dialogue: 0,0:15:18.28,0:15:22.05,Default,,0000,0000,0000,,I actually thought about making that activity,\Napplaud for
Dialogue: 0,0:15:22.05,0:15:24.55,Default,,0000,0000,0000,,the next thing only by using your neighbor's\Nhand.
Dialogue: 0,0:15:24.55,0:15:28.68,Default,,0000,0000,0000,,But I think that'd be very difficult.
Dialogue: 0,0:15:28.68,0:15:32.40,Default,,0000,0000,0000,,How many of you have seen this XKCD strip
Dialogue: 0,0:15:32.40,0:15:37.07,Default,,0000,0000,0000,,about nerd sniping? If you haven't. So, I\Ntaught
Dialogue: 0,0:15:37.07,0:15:39.61,Default,,0000,0000,0000,,my wife this a little while ago, that one
Dialogue: 0,0:15:39.61,0:15:41.55,Default,,0000,0000,0000,,of the. So nerd sniping is where you just
Dialogue: 0,0:15:41.55,0:15:46.10,Default,,0000,0000,0000,,sort of, you say one little thing that forces
Dialogue: 0,0:15:46.10,0:15:49.03,Default,,0000,0000,0000,,someone to just spawn off, like, a number\Nof
Dialogue: 0,0:15:49.03,0:15:53.81,Default,,0000,0000,0000,,different thought processes. It's basically\Na mental fork bomb,
Dialogue: 0,0:15:53.81,0:15:55.51,Default,,0000,0000,0000,,if you know that term.
Dialogue: 0,0:15:55.51,0:15:58.28,Default,,0000,0000,0000,,And, one of the best ways, and this is
Dialogue: 0,0:15:58.28,0:16:00.71,Default,,0000,0000,0000,,a very dangerous tool. I'm giving you very\Npowerful
Dialogue: 0,0:16:00.71,0:16:03.07,Default,,0000,0000,0000,,tools here. One of the best ways to do
Dialogue: 0,0:16:03.07,0:16:06.32,Default,,0000,0000,0000,,this is to say, hey Joe, what's the most
Dialogue: 0,0:16:06.32,0:16:09.15,Default,,0000,0000,0000,,efficient way to do whatever? Doesn't even\Nmatter. What's
Dialogue: 0,0:16:09.15,0:16:14.21,Default,,0000,0000,0000,,the most efficient way to sweep the floor?\NThey're
Dialogue: 0,0:16:14.21,0:16:15.34,Default,,0000,0000,0000,,done.
Dialogue: 0,0:16:15.34,0:16:19.46,Default,,0000,0000,0000,,So, efficient is this funny word. I'm talking\Nabout
Dialogue: 0,0:16:19.46,0:16:25.80,Default,,0000,0000,0000,,being an efficient educator, and so I apologize\Nin
Dialogue: 0,0:16:25.80,0:16:30.82,Default,,0000,0000,0000,,advance, cause I, I hope this destroys you.\NMostly
Dialogue: 0,0:16:30.82,0:16:33.58,Default,,0000,0000,0000,,I'm gonna talk about some, one of the things
Dialogue: 0,0:16:33.58,0:16:35.56,Default,,0000,0000,0000,,you mentioned was, how do you create a space
Dialogue: 0,0:16:35.56,0:16:37.89,Default,,0000,0000,0000,,conducive to learning? Is it a physical space?\NIs
Dialogue: 0,0:16:37.89,0:16:40.16,Default,,0000,0000,0000,,it an actual thing? Like, do you have to
Dialogue: 0,0:16:40.16,0:16:43.07,Default,,0000,0000,0000,,have a classroom? And the answer is, no, it
Dialogue: 0,0:16:43.07,0:16:45.97,Default,,0000,0000,0000,,is not generally a physical space. However,\Nit does
Dialogue: 0,0:16:45.97,0:16:48.74,Default,,0000,0000,0000,,tend to involve some real estate somewhere.\NBut it
Dialogue: 0,0:16:48.74,0:16:50.60,Default,,0000,0000,0000,,could be a mixed use space. It could be
Dialogue: 0,0:16:50.60,0:16:52.49,Default,,0000,0000,0000,,the couches. Whatever.
Dialogue: 0,0:16:52.49,0:16:55.21,Default,,0000,0000,0000,,So, the first one. My most favorite. The place
Dialogue: 0,0:16:55.21,0:16:58.97,Default,,0000,0000,0000,,I started was lightning talks. And the thing\NI've
Dialogue: 0,0:16:58.97,0:17:02.52,Default,,0000,0000,0000,,seen work the most was thirty to sixty minutes
Dialogue: 0,0:17:02.52,0:17:05.85,Default,,0000,0000,0000,,before lunch on Friday. And the reason I think
Dialogue: 0,0:17:05.85,0:17:10.11,Default,,0000,0000,0000,,that works is that, as you, as you finish
Dialogue: 0,0:17:10.11,0:17:13.15,Default,,0000,0000,0000,,the talks, people can continue their discussion\Nthrough lunch.
Dialogue: 0,0:17:13.15,0:17:14.41,Default,,0000,0000,0000,,Very effective.
Dialogue: 0,0:17:14.41,0:17:17.13,Default,,0000,0000,0000,,The other thing is that if it goes well,
Dialogue: 0,0:17:17.13,0:17:18.84,Default,,0000,0000,0000,,you can move it back by thirty minutes and
Dialogue: 0,0:17:18.84,0:17:22.43,Default,,0000,0000,0000,,get your company to buy lunch, thus increasing\Nyour
Dialogue: 0,0:17:22.43,0:17:26.69,Default,,0000,0000,0000,,happiness and your number of people coming.\NWhich is
Dialogue: 0,0:17:26.69,0:17:27.35,Default,,0000,0000,0000,,great.
Dialogue: 0,0:17:27.35,0:17:30.01,Default,,0000,0000,0000,,Lightning talks are super easy to do. You\Njust
Dialogue: 0,0:17:30.01,0:17:31.55,Default,,0000,0000,0000,,need to find a couple people who can do
Dialogue: 0,0:17:31.55,0:17:34.75,Default,,0000,0000,0000,,five to ten minute talks on whatever. I've\Nseen
Dialogue: 0,0:17:34.75,0:17:38.08,Default,,0000,0000,0000,,effective lightning talks done with no technical\Ncontent. I
Dialogue: 0,0:17:38.08,0:17:41.21,Default,,0000,0000,0000,,would recommend some technical content. Just,\Nyou know, for
Dialogue: 0,0:17:41.21,0:17:41.74,Default,,0000,0000,0000,,reasons.
Dialogue: 0,0:17:41.74,0:17:44.36,Default,,0000,0000,0000,,But I've seen, I've seen lightning talks that\Nwere
Dialogue: 0,0:17:44.36,0:17:47.63,Default,,0000,0000,0000,,very well-received on homebrewing. In fact,\NI've seen entire
Dialogue: 0,0:17:47.63,0:17:51.72,Default,,0000,0000,0000,,presentations on homebrewing. I've also seen\Nreally effective ones
Dialogue: 0,0:17:51.72,0:17:54.05,Default,,0000,0000,0000,,where you demo a product. Especially if you\Nhave
Dialogue: 0,0:17:54.05,0:17:56.39,Default,,0000,0000,0000,,a big thing, like New Relic. It would be
Dialogue: 0,0:17:56.39,0:17:58.53,Default,,0000,0000,0000,,really useful to me if I could just see
Dialogue: 0,0:17:58.53,0:18:01.77,Default,,0000,0000,0000,,one person's take on one feature every week.\NI
Dialogue: 0,0:18:01.77,0:18:03.94,Default,,0000,0000,0000,,might actually make it through my product\Nby the
Dialogue: 0,0:18:03.94,0:18:08.45,Default,,0000,0000,0000,,end of three years. It's so big.
Dialogue: 0,0:18:08.45,0:18:10.70,Default,,0000,0000,0000,,But also showing off a new gem or just
Dialogue: 0,0:18:10.70,0:18:13.71,Default,,0000,0000,0000,,generally inspiring the people around you.\NThis, education is
Dialogue: 0,0:18:13.71,0:18:16.14,Default,,0000,0000,0000,,so much about inspiring people. You can't\Nforce people
Dialogue: 0,0:18:16.14,0:18:19.35,Default,,0000,0000,0000,,to learn, right. You can't, well, you can\Nsit
Dialogue: 0,0:18:19.35,0:18:20.88,Default,,0000,0000,0000,,them down if you have the mandate, but they
Dialogue: 0,0:18:20.88,0:18:22.70,Default,,0000,0000,0000,,don't have to learn unless they really want\Nto.
Dialogue: 0,0:18:22.70,0:18:24.12,Default,,0000,0000,0000,,So, it's all about inspiration.
Dialogue: 0,0:18:24.12,0:18:26.32,Default,,0000,0000,0000,,And the last pro tip I have for you
Dialogue: 0,0:18:26.32,0:18:30.36,Default,,0000,0000,0000,,about lightning talks is that, if you bring\Nfood,
Dialogue: 0,0:18:30.36,0:18:33.17,Default,,0000,0000,0000,,they will come. That's great. So that's how\Nwe
Dialogue: 0,0:18:33.17,0:18:35.91,Default,,0000,0000,0000,,ended up with a whole company basically showing\Nup
Dialogue: 0,0:18:35.91,0:18:39.22,Default,,0000,0000,0000,,every single Friday to an event that involved\Nsitting
Dialogue: 0,0:18:39.22,0:18:41.84,Default,,0000,0000,0000,,on the couches. Which I realize is probably\Nnot
Dialogue: 0,0:18:41.84,0:18:45.57,Default,,0000,0000,0000,,that hard of a proposition, but.
Dialogue: 0,0:18:45.57,0:18:48.01,Default,,0000,0000,0000,,So the other, the other one, some of my
Dialogue: 0,0:18:48.01,0:18:50.87,Default,,0000,0000,0000,,coworkers have been working on this recently.\NMob refactors.
Dialogue: 0,0:18:50.87,0:18:53.83,Default,,0000,0000,0000,,In fact, Kayla?? (00:18:53) was the person\Nwho introduced
Dialogue: 0,0:18:53.83,0:18:56.15,Default,,0000,0000,0000,,me to this idea that you get everyone in
Dialogue: 0,0:18:56.15,0:18:59.26,Default,,0000,0000,0000,,a room, pick some bit of code you really
Dialogue: 0,0:18:59.26,0:19:02.71,Default,,0000,0000,0000,,want to hack on, and everyone hacks on it
Dialogue: 0,0:19:02.71,0:19:04.24,Default,,0000,0000,0000,,together.
Dialogue: 0,0:19:04.24,0:19:07.58,Default,,0000,0000,0000,,It's important to review the code, not the\Nauthor.
Dialogue: 0,0:19:07.58,0:19:09.42,Default,,0000,0000,0000,,Because that can be really offensive to the\Nauthor.
Dialogue: 0,0:19:09.42,0:19:11.27,Default,,0000,0000,0000,,Especially if they're in the room. And if\Nthey're
Dialogue: 0,0:19:11.27,0:19:13.23,Default,,0000,0000,0000,,not in the room, that could just be bad
Dialogue: 0,0:19:13.23,0:19:16.52,Default,,0000,0000,0000,,in general. But you rewrite the code together,\Nand
Dialogue: 0,0:19:16.52,0:19:18.39,Default,,0000,0000,0000,,then, and this is the part that kind of
Dialogue: 0,0:19:18.39,0:19:21.07,Default,,0000,0000,0000,,blows my mind, you throw it out afterwards.
Dialogue: 0,0:19:21.07,0:19:24.49,Default,,0000,0000,0000,,It's like mind maps. They're not really that\Nhelpful
Dialogue: 0,0:19:24.49,0:19:26.90,Default,,0000,0000,0000,,after the fact. And the code you write during
Dialogue: 0,0:19:26.90,0:19:30.02,Default,,0000,0000,0000,,the mob refactor is probably bad. But the\Nconversation
Dialogue: 0,0:19:30.02,0:19:32.30,Default,,0000,0000,0000,,you have during a mob refactor is very good.
Dialogue: 0,0:19:32.30,0:19:35.04,Default,,0000,0000,0000,,So, this has been working really well for\Nus,
Dialogue: 0,0:19:35.04,0:19:38.00,Default,,0000,0000,0000,,and, in fact, looking back on it, I saw
Dialogue: 0,0:19:38.00,0:19:40.16,Default,,0000,0000,0000,,groups doing it. But it wasn't called mob\Nrefactoring.
Dialogue: 0,0:19:40.16,0:19:41.87,Default,,0000,0000,0000,,I didn't know what it was called then. I
Dialogue: 0,0:19:41.87,0:19:43.57,Default,,0000,0000,0000,,just saw them doing it, and it being really
Dialogue: 0,0:19:43.57,0:19:46.55,Default,,0000,0000,0000,,effective.
Dialogue: 0,0:19:46.55,0:19:50.39,Default,,0000,0000,0000,,Pair programming is something that everyone\Nknows they're supposed
Dialogue: 0,0:19:50.39,0:19:52.53,Default,,0000,0000,0000,,to be doing, right. But no, none of us
Dialogue: 0,0:19:52.53,0:19:56.98,Default,,0000,0000,0000,,do. Because it's hard. And, and the thing\Npeople
Dialogue: 0,0:19:56.98,0:20:00.19,Default,,0000,0000,0000,,don't talk about is that, pair programming,\Nto me,
Dialogue: 0,0:20:00.19,0:20:04.58,Default,,0000,0000,0000,,is a trade off of speed for quality. And,
Dialogue: 0,0:20:04.58,0:20:07.18,Default,,0000,0000,0000,,and I think that's really important. So if\Nyou
Dialogue: 0,0:20:07.18,0:20:10.13,Default,,0000,0000,0000,,find yourself, or your product in a place\Nwhere
Dialogue: 0,0:20:10.13,0:20:12.00,Default,,0000,0000,0000,,things are not going as smoothly as you would
Dialogue: 0,0:20:12.00,0:20:16.10,Default,,0000,0000,0000,,like. I don't know if anyone's had that problem.
Dialogue: 0,0:20:16.10,0:20:18.00,Default,,0000,0000,0000,,Pairing may very well be one of the, the
Dialogue: 0,0:20:18.00,0:20:20.40,Default,,0000,0000,0000,,big power tools to look at.
Dialogue: 0,0:20:20.40,0:20:22.50,Default,,0000,0000,0000,,So I have two, two sneaky little methods to
Dialogue: 0,0:20:22.50,0:20:24.63,Default,,0000,0000,0000,,get pairing happening, because I know a lot\Nof
Dialogue: 0,0:20:24.63,0:20:27.64,Default,,0000,0000,0000,,you have tried getting your company to pair.\NYou've
Dialogue: 0,0:20:27.64,0:20:30.52,Default,,0000,0000,0000,,tried, like, getting a manager mandate and,\Nand they
Dialogue: 0,0:20:30.52,0:20:33.33,Default,,0000,0000,0000,,can't make it happen. There's two methods\Nthat have
Dialogue: 0,0:20:33.33,0:20:34.22,Default,,0000,0000,0000,,worked well at New Relic.
Dialogue: 0,0:20:34.22,0:20:36.83,Default,,0000,0000,0000,,So, the first one, is my method, is called
Dialogue: 0,0:20:36.83,0:20:40.60,Default,,0000,0000,0000,,the sneaky monitor. And, what you do here,\Nis
Dialogue: 0,0:20:40.60,0:20:42.24,Default,,0000,0000,0000,,you set aside from time, like you make an
Dialogue: 0,0:20:42.24,0:20:45.31,Default,,0000,0000,0000,,appointment with your, your team mate, and\Nyou literally
Dialogue: 0,0:20:45.31,0:20:49.21,Default,,0000,0000,0000,,bring your monitor to their desk. And it's\Nannoying.
Dialogue: 0,0:20:49.21,0:20:50.91,Default,,0000,0000,0000,,Because then you're gonna sweep like half\Nof their
Dialogue: 0,0:20:50.91,0:20:54.51,Default,,0000,0000,0000,,shit off their desk. And then at the end,
Dialogue: 0,0:20:54.51,0:20:56.09,Default,,0000,0000,0000,,you try to be a nice citizen. You help
Dialogue: 0,0:20:56.09,0:20:58.88,Default,,0000,0000,0000,,them, like, put all the things back in order,
Dialogue: 0,0:20:58.88,0:21:00.15,Default,,0000,0000,0000,,and you know, maybe it's the first time their
Dialogue: 0,0:21:00.15,0:21:02.96,Default,,0000,0000,0000,,desk has ever been dusted. But that's cool.\NIt's
Dialogue: 0,0:21:02.96,0:21:03.38,Default,,0000,0000,0000,,nice.
Dialogue: 0,0:21:03.38,0:21:06.00,Default,,0000,0000,0000,,And then the next week you come back again
Dialogue: 0,0:21:06.00,0:21:08.08,Default,,0000,0000,0000,,and you sweep all the shit off their desk
Dialogue: 0,0:21:08.08,0:21:10.66,Default,,0000,0000,0000,,and put your monitor there. And by the third
Dialogue: 0,0:21:10.66,0:21:12.86,Default,,0000,0000,0000,,week, you know, maybe they just haven't put\Ntheir
Dialogue: 0,0:21:12.86,0:21:16.14,Default,,0000,0000,0000,,desk back into shape, and you just plop your
Dialogue: 0,0:21:16.14,0:21:18.86,Default,,0000,0000,0000,,monitor down and, and by the fourth week,\Nyou
Dialogue: 0,0:21:18.86,0:21:22.26,Default,,0000,0000,0000,,find a, a little monitor there. You're like,\Naw,
Dialogue: 0,0:21:22.26,0:21:25.04,Default,,0000,0000,0000,,that's nice. Thank you. And then by the fifth
Dialogue: 0,0:21:25.04,0:21:27.55,Default,,0000,0000,0000,,week, you've got actual monitor there, and\Nyou thank
Dialogue: 0,0:21:27.55,0:21:30.37,Default,,0000,0000,0000,,the IT people and, and then you go find
Dialogue: 0,0:21:30.37,0:21:33.84,Default,,0000,0000,0000,,someone else and start it again.
Dialogue: 0,0:21:33.84,0:21:37.24,Default,,0000,0000,0000,,And I've, I've, it sounds silly, right. You\Ncan
Dialogue: 0,0:21:37.24,0:21:39.72,Default,,0000,0000,0000,,only touch one person at a time. But then,
Dialogue: 0,0:21:39.72,0:21:43.17,Default,,0000,0000,0000,,then they start taking their monitor somewhere,\Nafter they've
Dialogue: 0,0:21:43.17,0:21:45.78,Default,,0000,0000,0000,,seen the fun of it. And then you've got
Dialogue: 0,0:21:45.78,0:21:47.80,Default,,0000,0000,0000,,two. Two people doing it. And I've seen this
Dialogue: 0,0:21:47.80,0:21:51.15,Default,,0000,0000,0000,,happening at New Relic to, to both great affect
Dialogue: 0,0:21:51.15,0:21:54.30,Default,,0000,0000,0000,,and great detriment. Because we're totally\Nout of space.
Dialogue: 0,0:21:54.30,0:21:56.53,Default,,0000,0000,0000,,And now I see these monitor, like, pairing\Nstations
Dialogue: 0,0:21:56.53,0:21:59.19,Default,,0000,0000,0000,,popping up everywhere, and the management\Nis pissed at
Dialogue: 0,0:21:59.19,0:22:02.24,Default,,0000,0000,0000,,me cause I've taught them pairing. And so.
Dialogue: 0,0:22:02.24,0:22:05.64,Default,,0000,0000,0000,,There was another cool method that came up\Nrecently
Dialogue: 0,0:22:05.64,0:22:09.28,Default,,0000,0000,0000,,that I really like. This is Emily's method.\NEmily
Dialogue: 0,0:22:09.28,0:22:13.09,Default,,0000,0000,0000,,Heinleind in the Insights team, and what she\Nrecommended
Dialogue: 0,0:22:13.09,0:22:16.26,Default,,0000,0000,0000,,was sending out an open invite to anyone who
Dialogue: 0,0:22:16.26,0:22:20.09,Default,,0000,0000,0000,,wants to try pairing, to bring their monitor\Nto
Dialogue: 0,0:22:20.09,0:22:22.49,Default,,0000,0000,0000,,the lunch room, and I'll, I'll find you a
Dialogue: 0,0:22:22.49,0:22:25.48,Default,,0000,0000,0000,,buddy to work on for that one hour, or
Dialogue: 0,0:22:25.48,0:22:28.43,Default,,0000,0000,0000,,whatever. We'll talk about some style. Some\Nthing you
Dialogue: 0,0:22:28.43,0:22:32.38,Default,,0000,0000,0000,,can practice. And then go to town. That's\Nit.
Dialogue: 0,0:22:32.38,0:22:33.78,Default,,0000,0000,0000,,It's a great way to get those who are
Dialogue: 0,0:22:33.78,0:22:37.29,Default,,0000,0000,0000,,already interested in it going, because they\Ndon't have
Dialogue: 0,0:22:37.29,0:22:38.80,Default,,0000,0000,0000,,friends who they can do it with on their
Dialogue: 0,0:22:38.80,0:22:41.68,Default,,0000,0000,0000,,team, maybe. So they can't practice, and there,\Ntherefore
Dialogue: 0,0:22:41.68,0:22:43.83,Default,,0000,0000,0000,,they can't well know well enough how to convert
Dialogue: 0,0:22:43.83,0:22:44.97,Default,,0000,0000,0000,,their team mate. They just don't know enough\Nyet.
Dialogue: 0,0:22:44.97,0:22:48.33,Default,,0000,0000,0000,,It's a great idea.
Dialogue: 0,0:22:48.33,0:22:52.10,Default,,0000,0000,0000,,There's only a couple more. So workshops.\NI mentioned
Dialogue: 0,0:22:52.10,0:22:55.74,Default,,0000,0000,0000,,these. Basically, you pick a theme. We did\Nthis
Dialogue: 0,0:22:55.74,0:22:57.61,Default,,0000,0000,0000,,maybe a week ago on refactoring, and it was
Dialogue: 0,0:22:57.61,0:23:02.29,Default,,0000,0000,0000,,so cool. So we, Katie Miller picked a, a
Dialogue: 0,0:23:02.29,0:23:07.57,Default,,0000,0000,0000,,topic. Some Rails Cast on the service object\Npattern.
Dialogue: 0,0:23:07.57,0:23:09.85,Default,,0000,0000,0000,,So we watched, we all watched the Rails Cast.
Dialogue: 0,0:23:09.85,0:23:11.73,Default,,0000,0000,0000,,She showed us, like, ten minutes of her code
Dialogue: 0,0:23:11.73,0:23:13.67,Default,,0000,0000,0000,,where she tried to apply that and we talked
Dialogue: 0,0:23:13.67,0:23:15.19,Default,,0000,0000,0000,,about it a little bit. And then for forty
Dialogue: 0,0:23:15.19,0:23:18.08,Default,,0000,0000,0000,,minutes we paired on trying to do that on
Dialogue: 0,0:23:18.08,0:23:21.04,Default,,0000,0000,0000,,a random snippet of code, to various effect.\NYou
Dialogue: 0,0:23:21.04,0:23:22.94,Default,,0000,0000,0000,,know, sometimes it didn't work. Sometimes\Nit did.
Dialogue: 0,0:23:22.94,0:23:25.74,Default,,0000,0000,0000,,But it was really cool. And then for the
Dialogue: 0,0:23:25.74,0:23:28.05,Default,,0000,0000,0000,,last twenty minutes we, we came back together\Nand
Dialogue: 0,0:23:28.05,0:23:31.34,Default,,0000,0000,0000,,we all demoed. And it was so, like, I
Dialogue: 0,0:23:31.34,0:23:33.70,Default,,0000,0000,0000,,feel like I got two days of education out
Dialogue: 0,0:23:33.70,0:23:35.63,Default,,0000,0000,0000,,of that hour and a half. And it was
Dialogue: 0,0:23:35.63,0:23:37.87,Default,,0000,0000,0000,,shocking to me. I mean, not only was I
Dialogue: 0,0:23:37.87,0:23:42.83,Default,,0000,0000,0000,,exhausted afterwards, which, maybe not super\Ngreat, but I
Dialogue: 0,0:23:42.83,0:23:45.31,Default,,0000,0000,0000,,really felt like I learned a lot. And it's,
Dialogue: 0,0:23:45.31,0:23:47.72,Default,,0000,0000,0000,,it's an education experience I had never had\Nbefore.
Dialogue: 0,0:23:47.72,0:23:52.60,Default,,0000,0000,0000,,I'd never tried this. So it was really cool.
Dialogue: 0,0:23:52.60,0:23:59.60,Default,,0000,0000,0000,,Thank you. I. I have to tell you, like,
Dialogue: 0,0:24:04.23,0:24:06.50,Default,,0000,0000,0000,,I've been rushing a little bit, because I\Nwas
Dialogue: 0,0:24:06.50,0:24:10.57,Default,,0000,0000,0000,,worried if I paused long enough that you,\Nthat
Dialogue: 0,0:24:10.57,0:24:12.15,Default,,0000,0000,0000,,you were gonna clap at me again. I feel
Dialogue: 0,0:24:12.15,0:24:14.55,Default,,0000,0000,0000,,like, this is, this is actually ideal though.\NLike,
Dialogue: 0,0:24:14.55,0:24:16.76,Default,,0000,0000,0000,,I would rather feel embarrassed by how often\Nsomeone
Dialogue: 0,0:24:16.76,0:24:20.22,Default,,0000,0000,0000,,is clapping than the opposite. So this is\Ngood.
Dialogue: 0,0:24:20.22,0:24:23.60,Default,,0000,0000,0000,,So, this one, this one I've only seen a
Dialogue: 0,0:24:23.60,0:24:27.70,Default,,0000,0000,0000,,couple times at New Relic, but it was amazing.
Dialogue: 0,0:24:27.70,0:24:30.62,Default,,0000,0000,0000,,This was literally one of the most amazing\Nthings
Dialogue: 0,0:24:30.62,0:24:33.76,Default,,0000,0000,0000,,I have ever seen or experienced. And it was
Dialogue: 0,0:24:33.76,0:24:35.76,Default,,0000,0000,0000,,a total accident. They had no idea they were
Dialogue: 0,0:24:35.76,0:24:37.73,Default,,0000,0000,0000,,doing it. I only later found out it has
Dialogue: 0,0:24:37.73,0:24:39.20,Default,,0000,0000,0000,,a name, later.
Dialogue: 0,0:24:39.20,0:24:41.63,Default,,0000,0000,0000,,Basically, all of our smartest engineers got\Naround the
Dialogue: 0,0:24:41.63,0:24:43.93,Default,,0000,0000,0000,,table, like they usually do. But this time,\Nthere
Dialogue: 0,0:24:43.93,0:24:46.02,Default,,0000,0000,0000,,were too many of them to have the discussion,
Dialogue: 0,0:24:46.02,0:24:48.00,Default,,0000,0000,0000,,so they did it in our lunch room. And
Dialogue: 0,0:24:48.00,0:24:50.28,Default,,0000,0000,0000,,our lunch room has two monitors that are paired
Dialogue: 0,0:24:50.28,0:24:53.63,Default,,0000,0000,0000,,together. And it's also open enough that anyone\Ncould
Dialogue: 0,0:24:53.63,0:24:56.17,Default,,0000,0000,0000,,hear. So they were sitting around the little\Ntable
Dialogue: 0,0:24:56.17,0:24:58.69,Default,,0000,0000,0000,,talking, and what I noticed was that there\Nwas
Dialogue: 0,0:24:58.69,0:25:02.56,Default,,0000,0000,0000,,a growing crowd of about forty people listening\Nand
Dialogue: 0,0:25:02.56,0:25:05.01,Default,,0000,0000,0000,,looking at the second monitor, the paired\Nmonitor.
Dialogue: 0,0:25:05.01,0:25:07.35,Default,,0000,0000,0000,,And they were discussing amongst themselves.\NThey were clarifying
Dialogue: 0,0:25:07.35,0:25:11.58,Default,,0000,0000,0000,,the concepts. Because the super nerds were\Nover here
Dialogue: 0,0:25:11.58,0:25:14.12,Default,,0000,0000,0000,,talking about this really hard concept, and\Nwe were
Dialogue: 0,0:25:14.12,0:25:15.66,Default,,0000,0000,0000,,just trying to understand what the hell they\Nwere
Dialogue: 0,0:25:15.66,0:25:18.62,Default,,0000,0000,0000,,talking about. But it was really cool to hear
Dialogue: 0,0:25:18.62,0:25:21.73,Default,,0000,0000,0000,,our elders speaking. Like, what do they, what\Ndo
Dialogue: 0,0:25:21.73,0:25:24.36,Default,,0000,0000,0000,,they worry about during the day? I don't know.
Dialogue: 0,0:25:24.36,0:25:29.34,Default,,0000,0000,0000,,And, and, and also these, these conversations\Nare normally,
Dialogue: 0,0:25:29.34,0:25:33.79,Default,,0000,0000,0000,,like, closed-door. You don't normally have\Nany impact in
Dialogue: 0,0:25:33.79,0:25:36.79,Default,,0000,0000,0000,,this. And so, being able to like, sort of
Dialogue: 0,0:25:36.79,0:25:40.90,Default,,0000,0000,0000,,listen in was definitely, like, one of the\Nmost
Dialogue: 0,0:25:40.90,0:25:43.60,Default,,0000,0000,0000,,enlightening and eye-opening things I think\NI have seen
Dialogue: 0,0:25:43.60,0:25:46.11,Default,,0000,0000,0000,,in a long time. So I would highly recommend
Dialogue: 0,0:25:46.11,0:25:47.90,Default,,0000,0000,0000,,something like this. And I think this works\Nfor
Dialogue: 0,0:25:47.90,0:25:49.96,Default,,0000,0000,0000,,anything. I think this works at the director\Nlevel.
Dialogue: 0,0:25:49.96,0:25:53.35,Default,,0000,0000,0000,,Like, as long as you're not talking about\Nemployees,
Dialogue: 0,0:25:53.35,0:25:56.87,Default,,0000,0000,0000,,I would love to hear what your VPs or
Dialogue: 0,0:25:56.87,0:26:00.67,Default,,0000,0000,0000,,your executives are talking about. Super cool.
Dialogue: 0,0:26:00.67,0:26:05.64,Default,,0000,0000,0000,,And then, I think this is the second to
Dialogue: 0,0:26:05.64,0:26:09.37,Default,,0000,0000,0000,,last one. But the last real one. So, the
Dialogue: 0,0:26:09.37,0:26:11.86,Default,,0000,0000,0000,,last one, I had never heard of this concept,
Dialogue: 0,0:26:11.86,0:26:13.69,Default,,0000,0000,0000,,but now that I see it in effect, I
Dialogue: 0,0:26:13.69,0:26:17.08,Default,,0000,0000,0000,,love it. Basically, when you get a new hire,
Dialogue: 0,0:26:17.08,0:26:20.23,Default,,0000,0000,0000,,assign someone to them for a day. It's nothing
Dialogue: 0,0:26:20.23,0:26:26.25,Default,,0000,0000,0000,,big. Maybe if, maybe if you have, have the
Dialogue: 0,0:26:26.25,0:26:29.98,Default,,0000,0000,0000,,resources, you can assign someone half time\Nfor two
Dialogue: 0,0:26:29.98,0:26:32.40,Default,,0000,0000,0000,,weeks. Or maybe even four weeks.
Dialogue: 0,0:26:32.40,0:26:36.01,Default,,0000,0000,0000,,And what I can tell you is that if
Dialogue: 0,0:26:36.01,0:26:39.83,Default,,0000,0000,0000,,you do that, so when New Relic onboards we
Dialogue: 0,0:26:39.83,0:26:41.68,Default,,0000,0000,0000,,think it takes about six months for someone\Nto
Dialogue: 0,0:26:41.68,0:26:43.91,Default,,0000,0000,0000,,truly get up to speed, and I actually agree
Dialogue: 0,0:26:43.91,0:26:47.01,Default,,0000,0000,0000,,with this. What we've found is that if you
Dialogue: 0,0:26:47.01,0:26:49.46,Default,,0000,0000,0000,,have an onboarding buddy helping you through\Nthat first
Dialogue: 0,0:26:49.46,0:26:53.88,Default,,0000,0000,0000,,month, it drops to about three months. Which\Nis
Dialogue: 0,0:26:53.88,0:26:57.19,Default,,0000,0000,0000,,crazy. You get one, one engineer's half time\Nfor
Dialogue: 0,0:26:57.19,0:27:00.57,Default,,0000,0000,0000,,one month, and that's three months of extra\Nproductivity.
Dialogue: 0,0:27:00.57,0:27:04.37,Default,,0000,0000,0000,,That is money. That is a lot of money.
Dialogue: 0,0:27:04.37,0:27:06.52,Default,,0000,0000,0000,,Huge. Huge difference for us.
Dialogue: 0,0:27:06.52,0:27:09.09,Default,,0000,0000,0000,,So, we now do this a hundred percent of
Dialogue: 0,0:27:09.09,0:27:10.92,Default,,0000,0000,0000,,people, come into New Relic and they have\Na
Dialogue: 0,0:27:10.92,0:27:15.35,Default,,0000,0000,0000,,person guaranteed for four weeks, if not two\Npeople,
Dialogue: 0,0:27:15.35,0:27:17.43,Default,,0000,0000,0000,,dedicated to them, in addition to their team.\NAnd
Dialogue: 0,0:27:17.43,0:27:22.79,Default,,0000,0000,0000,,one of them is usually me. So very cool.
Dialogue: 0,0:27:22.79,0:27:26.88,Default,,0000,0000,0000,,The last one. Dedicated trainers. Hmm. I wouldn't\Nrecommend
Dialogue: 0,0:27:26.88,0:27:29.37,Default,,0000,0000,0000,,it. I mean, unless you have a lot of
Dialogue: 0,0:27:29.37,0:27:33.46,Default,,0000,0000,0000,,people, or the quality of training is, like,\Nabsolutely
Dialogue: 0,0:27:33.46,0:27:37.66,Default,,0000,0000,0000,,critical, or. But, it's just, the dedicated\Ntrainers have
Dialogue: 0,0:27:37.66,0:27:40.56,Default,,0000,0000,0000,,to be crazy efficient. And so, if you're at
Dialogue: 0,0:27:40.56,0:27:42.66,Default,,0000,0000,0000,,the size where you have two, three, four hundred
Dialogue: 0,0:27:42.66,0:27:46.73,Default,,0000,0000,0000,,people. Yeah. All right. Dedicated trainer\Ntime. But most
Dialogue: 0,0:27:46.73,0:27:48.45,Default,,0000,0000,0000,,of us aren't there. Most of us are forty
Dialogue: 0,0:27:48.45,0:27:55.04,Default,,0000,0000,0000,,person companies, right.
Dialogue: 0,0:27:55.04,0:28:02.04,Default,,0000,0000,0000,,You know, I'm just reading the slide. Sorry,\NI
Dialogue: 0,0:28:06.15,0:28:07.05,Default,,0000,0000,0000,,forget what these are. Yeah. Turn to your\Nneighbor.
Dialogue: 0,0:28:07.05,0:28:10.24,Default,,0000,0000,0000,,Talk very, very briefly. Not three minutes.\NAbout what
Dialogue: 0,0:28:10.24,0:28:12.24,Default,,0000,0000,0000,,these have tried, or what, which of these\Nyou've
Dialogue: 0,0:28:12.24,0:28:14.54,Default,,0000,0000,0000,,tried and which you think would work in your
Dialogue: 0,0:28:14.54,0:28:15.39,Default,,0000,0000,0000,,work.
Dialogue: 0,0:28:15.39,0:28:20.37,Default,,0000,0000,0000,,And I'll tell you the secrets.
Dialogue: 0,0:28:20.37,0:28:25.35,Default,,0000,0000,0000,,I'm sorry we had to cut that one short.
Dialogue: 0,0:28:25.35,0:28:30.31,Default,,0000,0000,0000,,I'm running out of time. It's all the clapping.
Dialogue: 0,0:28:30.31,0:28:34.14,Default,,0000,0000,0000,,OK. I, my plan for your organization. If you
Dialogue: 0,0:28:34.14,0:28:35.98,Default,,0000,0000,0000,,do this, you will have education and I will
Dialogue: 0,0:28:35.98,0:28:40.38,Default,,0000,0000,0000,,be happy and, and pleased with you. As if
Dialogue: 0,0:28:40.38,0:28:43.49,Default,,0000,0000,0000,,you need to work for my pleasure. So I
Dialogue: 0,0:28:43.49,0:28:47.02,Default,,0000,0000,0000,,want to, to next week, next Friday at 11:30,
Dialogue: 0,0:28:47.02,0:28:50.21,Default,,0000,0000,0000,,I want you to do lightning talks. It's the
Dialogue: 0,0:28:50.21,0:28:52.65,Default,,0000,0000,0000,,easiest thing you can do. It's super easy\Nto
Dialogue: 0,0:28:52.65,0:28:55.01,Default,,0000,0000,0000,,find three people who want to talk. They need
Dialogue: 0,0:28:55.01,0:28:58.50,Default,,0000,0000,0000,,to make three slides. How hard is that?
Dialogue: 0,0:28:58.50,0:29:01.55,Default,,0000,0000,0000,,Also, I want you to ask your team to
Dialogue: 0,0:29:01.55,0:29:03.85,Default,,0000,0000,0000,,review your code at some point. If you're\Nwilling,
Dialogue: 0,0:29:03.85,0:29:05.65,Default,,0000,0000,0000,,bring some snacks. And they will like it a
Dialogue: 0,0:29:05.65,0:29:09.97,Default,,0000,0000,0000,,lot better. Third one. Set aside some time\Nfor
Dialogue: 0,0:29:09.97,0:29:12.00,Default,,0000,0000,0000,,pairing. Bring your monitor. You know the\Nsneaky monitor
Dialogue: 0,0:29:12.00,0:29:14.73,Default,,0000,0000,0000,,trick now. And also, I think the next time
Dialogue: 0,0:29:14.73,0:29:17.01,Default,,0000,0000,0000,,you have a new hire, try it. I think
Dialogue: 0,0:29:17.01,0:29:24.01,Default,,0000,0000,0000,,you'll find that it's immensely pleasurable\Nand pride-filled endeavor.
Dialogue: 0,0:29:24.61,0:29:26.36,Default,,0000,0000,0000,,For this activity, I would like you to say
Dialogue: 0,0:29:26.36,0:29:31.70,Default,,0000,0000,0000,,these things on the screen. So. Yeah, so.\NI,
Dialogue: 0,0:29:31.70,0:29:34.53,Default,,0000,0000,0000,,I'm gonna count to three. Because, thank you.\NI'm
Dialogue: 0,0:29:34.53,0:29:35.96,Default,,0000,0000,0000,,gonna count to three and then we're all gonna
Dialogue: 0,0:29:35.96,0:29:38.30,Default,,0000,0000,0000,,say this thing. All right.
Dialogue: 0,0:29:38.30,0:29:42.17,Default,,0000,0000,0000,,One. Two. Three. Internal education is easy.\NI'm going
Dialogue: 0,0:29:42.17,0:29:48.29,Default,,0000,0000,0000,,to start on Monday. Yeah! Excellent! I am\Nfulfilled!
Dialogue: 0,0:29:48.29,0:29:50.27,Default,,0000,0000,0000,,You know the two point take away. You don't
Dialogue: 0,0:29:50.27,0:29:53.85,Default,,0000,0000,0000,,need to know everything. You can teach right\Nnow.
Dialogue: 0,0:29:53.85,0:29:57.06,Default,,0000,0000,0000,,Education isn't expensive or hard to implement.\NChuck just
Dialogue: 0,0:29:57.06,0:29:58.11,Default,,0000,0000,0000,,makes it look that way.