WEBVTT 00:00:33.800 --> 00:00:36.473 OK, how do you like this shipped? 00:00:36.600 --> 00:00:38.886 Standard ground takes 7 to 10 business days... 00:00:38.895 --> 00:00:41.156 or if you need it tomorrow, we can overnight it for an extra 20 bucks. 00:00:41.391 --> 00:00:43.550 Well, I don't need it tomorrow. 00:00:43.680 --> 00:00:47.036 Well I'm a Supervisor here I can knock it down to 15 for you. 00:00:47.160 --> 00:00:50.357 Well thanks. I'm tempted. I'm so impatient. 00:00:50.480 --> 00:00:55.110 Hey for me, it's instant gratification. 00:00:55.240 --> 00:00:57.879 - Alright... what the hell, ship it overnight. - No problem. 00:00:58.000 --> 00:01:01.356 If you have any other questions call anytime. My name is Todd Anderson. 00:01:01.480 --> 00:01:03.471 - Thanks Todd. - Your very welcome 00:01:14.440 --> 00:01:16.112 I need you in my office. 00:01:21.800 --> 00:01:25.156 Is this gonna take a while? I just ordered from Thai Garden and I'm pretty fast. 00:01:25.280 --> 00:01:30.877 So you like spicy food? Thats interesting. Close the door please. 00:01:31.000 --> 00:01:34.072 Why is that interesting? 00:01:34.200 --> 00:01:37.954 Todd, we decided to restructure order performance. 00:01:38.080 --> 00:01:41.356 - Restructure how? - Offshore the whole department 00:01:43.400 --> 00:01:44.879 - Good one. - I'm not kidding. 00:01:45.000 --> 00:01:49.994 Check out this spreadsheet, any American job thats done on the phone or online is going overseas. 00:01:50.120 --> 00:01:54.875 - The savings are incredible. - Is this some kind of weird physiological test, you're pulling on me? 00:01:55.000 --> 00:01:57.639 Like a ritual hazing for the annual review. 00:01:57.760 --> 00:02:02.276 Its not quite time for your review Todd. You been working coming up on 4.5 years, not 5. 00:02:02.400 --> 00:02:07.599 You can't outsource Order Fulfillment. Our catalog is patriotic knick-knacks... 00:02:07.720 --> 00:02:11.076 If a factory worker from Wisconsin calls the 800 number to buy this... 00:02:11.200 --> 00:02:14.749 and get's a person from another country, he's gonna flip out. 00:02:14.880 --> 00:02:18.316 Thats where the accent training comes in. 00:02:18.440 --> 00:02:23.468 You expect me to walk in there and tell everyone I'm sorry your job has been outsourced? 00:02:23.600 --> 00:02:25.477 I'll do it. 00:02:29.040 --> 00:02:31.952 - So I'm fired too? - No, no, not at all. 00:02:32.080 --> 00:02:36.596 - But I manage fulfillment, now you don't need me here. - You're right, we don't need you here. 00:02:39.200 --> 00:02:43.113 We need you in India... someone's gotta train the new guy. 00:02:43.240 --> 00:02:45.993 - And after that? - We'll find something for you, company's growing. 00:02:46.120 --> 00:02:50.159 - 'We'll find something for you'? - 'Course you're free to quit. 00:02:50.280 --> 00:02:54.511 But you haven't vested your stock options yet. Quit now and you'll give it up, plus your pension... 00:02:54.512 --> 00:02:59.033 and medical and you'll be out there, in a bad job market with no unemployment benefits. 00:02:59.060 --> 00:03:02.748 As these guys, in about 20 minutes. 00:03:02.750 --> 00:03:06.356 No, no way, I'm not going to India to train my own replacements. 00:03:06.480 --> 00:03:10.359 All you need to do, is visit the call center, improve the minutes per incidents... 00:03:10.480 --> 00:03:14.189 and make sure the new guy's up to speed. 00:03:14.320 --> 00:03:18.359 - What's this new guy get paid? - Half a mill... 00:03:18.480 --> 00:03:20.057 Rupees. 00:03:20.880 --> 00:03:24.075 That's 11.000 dollars a year, to do your job. 00:03:24.200 --> 00:03:29.558 Same as 8... as for the price of one. What're you gonna do? 00:03:29.680 --> 00:03:33.434 - Come on, lets get MPI go down to 6. - No, I'm not going. 00:03:33.560 --> 00:03:39.795 - It's just a short trip, you like spicy food?. - Dave, I'm not going to India. 00:04:37.920 --> 00:04:40.354 I gotta get to a train station? 00:04:59.440 --> 00:05:02.910 Hi, can you get me to the train station? 00:05:07.920 --> 00:05:12.596 - Oh crap... no, Sir, Sir! I wanted a taxi, a taxi. - No problem. 00:05:12.620 --> 00:05:16.998 Alright, sorry, thanks... let me grab my bag, thanks. 00:05:17.120 --> 00:05:22.577 Woo, wo, wo... no, no, no, stop, stop, stop. 00:05:22.578 --> 00:05:25.036 No, no, no, go, go, go... 00:07:13.520 --> 00:07:14.919 Hi... 00:07:14.920 --> 00:07:18.595 - You like it in India? - Well, it's interesting. 00:07:18.720 --> 00:07:23.396 It is the best country, ... no problem. 00:07:23.520 --> 00:07:26.515 - Hey... no problem, you've got to jump... jump. - What? 00:07:26.516 --> 00:07:30.994 - You jump... you must jump the train... - There's no room. 00:07:33.360 --> 00:07:35.990 You must jump... jump. 00:07:36.760 --> 00:07:39.990 Jump... good. 00:08:38.000 --> 00:08:40.991 I'll... I'll take one of those. 00:08:46.040 --> 00:08:49.430 No change, no change... impossible, no change. 00:08:49.560 --> 00:08:53.235 Oh, thats okay, I'm dying of thirst. Keep the change. 00:08:53.360 --> 00:08:55.039 - You're sure? - Yea, its fine. 00:09:19.240 --> 00:09:20.935 - You like? - Mm... 00:09:21.240 --> 00:09:23.135 Are you Mr. Doad? 00:09:23.136 --> 00:09:27.075 Mm, yes... no, I'm Todd, Todd Anderson. Western Novelty. 00:09:27.100 --> 00:09:32.294 - I sent a car, but you were not there. - I didn't see it, I had to take one of those taxi go-kart thingy. 00:09:32.320 --> 00:09:35.835 So sorry for the inconvenience. I'm sorry, please to meet you, Mr. Doad. 00:09:35.960 --> 00:09:40.670 I'm Purohit Narsimacharaya Virajnarianan, but you can call me Puro. 00:09:40.800 --> 00:09:44.759 - Puro? - Puro, I'll take you to your hotel, please come. 00:09:44.880 --> 00:09:49.112 Sir... Sir, please come back, I'm here. 00:09:49.240 --> 00:09:53.313 I'm waiting for you, good day, good night, good morning... please come. 00:10:08.200 --> 00:10:10.111 You like India? 00:10:10.240 --> 00:10:15.394 Bombay is a little crazy, but Gharapuri looks different... a little cleaner. 00:10:15.520 --> 00:10:19.991 Bombay is terrible... terrible, Gharapuri is very clean. 00:10:21.880 --> 00:10:26.715 - You have a business card, Mr. Doad? - It's Todd, please call me Todd. 00:10:30.800 --> 00:10:35.874 Executive Vice-president of Marketing and Order fulfillment. Very impressive. 00:10:36.000 --> 00:10:41.393 Not as impressive as it sound. What I really do, is sell kitsch to rednecks. 00:10:41.520 --> 00:10:44.796 Now I train some other schmuck to do it. 00:10:47.120 --> 00:10:50.396 - May I ask a question? - Yea, go ahead. 00:10:50.520 --> 00:10:57.471 Would you kindly be telling me, what is kitsch, and what is redneck, and what is schmuck? 00:10:57.600 --> 00:11:03.835 Kitsch is garbage that people buy. 00:11:03.960 --> 00:11:08.511 - And Redneck basically means farmer. - Farmer? 00:11:08.640 --> 00:11:11.074 and a schmuck? 00:11:13.200 --> 00:11:18.638 That means like a nice guy... you're the person I'm gonna train? I'm sorry, I didn't realize that. 00:11:18.760 --> 00:11:23.231 I'm so fortunate to be learning the way of American business from you, Mr. Doad. 00:11:23.360 --> 00:11:27.194 Todd please... call me Todd. 00:11:27.320 --> 00:11:30.357 - Your first trip to India? - Yes 00:11:30.480 --> 00:11:33.597 Some foreigners who come here, do not experience it well. 00:11:33.720 --> 00:11:37.952 But I can tell, you are of a different breed. A very good traveler. 00:11:38.080 --> 00:11:41.197 Strong, and ready for anything, and everything. 00:11:41.320 --> 00:11:44.198 Thats very kind of you, why do you say that? 00:11:44.320 --> 00:11:47.949 Most foreigners cannot eat cola without becoming very ill. 00:11:51.960 --> 00:11:53.518 How far is the hotel? 00:11:53.640 --> 00:11:57.997 Your reservation is for the Gharapuri Palace Hotel, but that place is very lonely. 00:11:58.120 --> 00:12:03.513 I'll take you to Aunt Ji's guesthouse, she will take care of you better, then your own real mother. 00:12:03.640 --> 00:12:07.076 No, actually, I just like to go to my hotel, I'm tired, and I... 00:12:07.200 --> 00:12:09.634 Please, I insist, we go to Aunt Ji. 00:12:09.760 --> 00:12:14.072 She has a very good garden, most excellent Indian cook... very hygienic. 00:12:14.200 --> 00:12:16.509 You won't be lonely there, I'm telling you. 00:12:16.640 --> 00:12:20.758 OK, fine... I'll check it out, just make it quick. 00:12:20.880 --> 00:12:23.713 Yes, schmuck. 00:12:53.920 --> 00:12:57.993 There, please come, please come. 00:13:05.440 --> 00:13:08.318 Welcome, welcome, welcome. 00:13:08.440 --> 00:13:13.992 - You must be tired from your trip from Bombay. - No, no, no, we're just here to look. 00:13:14.120 --> 00:13:19.035 Look, look... I have some tea freshly made, especially for you only. 00:13:19.160 --> 00:13:22.994 - And what is your good name? - My good name? 00:13:23.120 --> 00:13:27.910 - This is Mr. Doad to you, fresh from America. - Oh... Mr. Doad, how sweet. 00:13:28.040 --> 00:13:31.350 Please come in, please... come in... come in. 00:13:35.380 --> 00:13:36.998 Thank you. 00:13:39.880 --> 00:13:43.998 So... Mr. Doad. What does your father do? 00:13:44.120 --> 00:13:47.669 What is it you're selling? Are you married? 00:13:47.800 --> 00:13:50.019 No, I'm not married. 00:13:50.040 --> 00:13:53.712 Ah... you have a girlfriend, hmm? 00:13:53.840 --> 00:13:56.877 No, I did, but we broke up a couple of month ago. 00:13:57.000 --> 00:14:00.754 Why break up? You should be married. 00:14:02.360 --> 00:14:06.148 Well a... she wanted to start a family and I wasnt quite ready yet. 00:14:06.280 --> 00:14:08.316 Not yet? My god. 00:14:08.440 --> 00:14:14.037 You're old enough to be a grandfather. What're you waiting for, ha? 00:14:14.160 --> 00:14:18.233 Just eat. Very nice. Fresh. 00:14:22.280 --> 00:14:23.872 That's good. 00:14:35.160 --> 00:14:36.933 What? 00:14:37.160 --> 00:14:43.633 Sir, you should not place the hand that has been in your mouth, back in the food. 00:14:43.760 --> 00:14:47.036 And a... you should not eat with your left hand. 00:14:47.160 --> 00:14:49.833 In India, we eat with the right hand. 00:14:49.960 --> 00:14:54.636 - Left hand is considered to be... - Dirt... 00:14:54.760 --> 00:14:57.957 - Unclean. - Unclean, unclean yes. 00:14:58.080 --> 00:14:59.163 Why? 00:15:00.289 --> 00:15:01.561 Why... 00:15:15.116 --> 00:15:16.014 OK... 00:16:16.520 --> 00:16:19.637 That's great. OK. 00:16:19.760 --> 00:16:24.356 That's good, thank you... thank you. 00:17:31.680 --> 00:17:36.276 We work from 6 in the evening to 6 in the morning. Daytime in America. 00:17:36.400 --> 00:17:41.679 - Thats unscrupulous, aren't you tired? - No, no, no, we are accustom to the problem by now. 00:17:41.800 --> 00:17:44.758 Is it true that... when I'm manager... 00:17:44.880 --> 00:17:50.159 - I'm going to earn 500.000 rupee a year? - Thats what they told you. 00:17:51.560 --> 00:17:56.554 Because of my future salary, I'm now engaged to Bageshy Sasubude. 00:17:56.680 --> 00:17:59.274 Bagy who? 00:17:59.400 --> 00:18:01.516 Watch the... 00:18:01.640 --> 00:18:04.837 She's cute. 00:18:04.960 --> 00:18:09.590 She's more beautiful than Ashwe Naray. I've loved her all my life. 00:18:09.720 --> 00:18:15.955 I could never think of marrying her until, Western Novelty hired me for 500.000 rupees. 00:18:25.320 --> 00:18:28.357 Are you kidding me, this is it? 00:18:28.480 --> 00:18:31.870 There's no office, to rent in Gharapuri, so we had to build one. 00:18:32.000 --> 00:18:36.516 This is outsourcing all the real estate, in Bombay, Madras, Bangalore... 00:18:36.640 --> 00:18:40.872 even Gharapuri, so we had to build one. Please come. 00:18:50.200 --> 00:18:53.112 This here is the supervisor. 00:18:53.240 --> 00:18:58.633 And here we have the agent division. They work very hard. 00:19:00.240 --> 00:19:01.798 Its OK. 00:19:01.920 --> 00:19:06.277 And because of America, we have different time zones. 00:19:06.400 --> 00:19:11.110 Seattle, New York, Chicago and India. 00:19:11.240 --> 00:19:13.993 Puro, what is that? 00:19:14.120 --> 00:19:18.352 Oh, this? 00:19:18.480 --> 00:19:21.756 This is our MPI monitor, Minute Per Incident. 00:19:21.880 --> 00:19:23.757 This is going to go up on the wall. 00:19:23.880 --> 00:19:29.000 This is the average time our agents solve the calls in. 00:19:29.120 --> 00:19:33.910 What? Oh, that just a cow, must have wandered in. One minute. 00:19:37.800 --> 00:19:41.315 Don't worry Mr. Doad, we are fully operational. We have state of the art computers... 00:19:41.440 --> 00:19:44.074 digital phone lines, optical modems, everything. 00:19:51.720 --> 00:19:55.429 - Mr. Doad, are you OK? - I have a cramp. 00:19:55.560 --> 00:19:57.915 The cola. 00:19:58.817 --> 00:19:59.832 Oh god. 00:20:06.960 --> 00:20:09.410 - One rupee. - Not a good time. 00:20:09.445 --> 00:20:10.790 - One rupee. - Tomorrow. 00:20:10.993 --> 00:20:12.538 - Only one rupee. - I don't have a rupee 00:20:12.640 --> 00:20:14.756 - Please. - Is that all you can say? 00:20:14.880 --> 00:20:17.637 Hungry, only 1 rupee. 00:20:18.667 --> 00:20:19.948 All right. 00:20:19.983 --> 00:20:22.354 Now leave me alone, alright. 00:20:22.480 --> 00:20:25.790 No, no, no, don't touch. 00:20:26.779 --> 00:20:27.878 - Hey... - Yea... 00:20:35.979 --> 00:20:39.878 - What're you doing? - Downstairs... bathroom... no problem. 00:21:02.040 --> 00:21:04.235 Oh... no toilet paper. 00:21:18.760 --> 00:21:23.231 Hello everyone... I'm Todd Anderson from Western Novelty... 00:21:23.360 --> 00:21:26.750 and I'm here to help integrate you into our business. 00:21:26.880 --> 00:21:30.998 Now, I gotta tell you, this centre numbers are nowhere near what they should be. 00:21:31.120 --> 00:21:35.511 and based on the stompers complaints, we've been having, it's a cultural thing. 00:21:35.640 --> 00:21:41.510 Basically, you people need to learn about Americans, its all about bringing down the MPI. 00:21:41.640 --> 00:21:45.269 Things go faster if the customer feel they're talking to a native English speaker. 00:21:45.400 --> 00:21:49.678 But we are native English speakers. English is the official language of our government. 00:21:49.800 --> 00:21:55.557 You got it from the British, and so did we. We just speak it differently. 00:21:55.680 --> 00:21:59.434 We say 'internet', and you say 'innernet'. 00:21:59.560 --> 00:22:04.156 Fair enough, thats exactly my point, I'm asking you to say 'innernet'. 00:22:04.280 --> 00:22:08.159 Next time you're on a call, try to listen carefully to the customer's pronunciation... 00:22:08.280 --> 00:22:11.211 the slang, small talk, try to learn from them. 00:22:11.584 --> 00:22:13.046 Learn about America. 00:22:13.200 --> 00:22:15.395 - Sir? - Yes? You are? 00:22:15.520 --> 00:22:18.353 - Marmite. - Manmeet. 00:22:18.480 --> 00:22:22.951 No, Manite, what I want to know is, what is 'small talk'. 00:22:23.080 --> 00:22:26.834 Oh, you know, thats like, 'How you doing today'. 00:22:26.960 --> 00:22:29.110 How's the weather in Arizona? 00:22:29.240 --> 00:22:31.515 - You can talk about sports. - Like cricket? 00:22:31.640 --> 00:22:34.473 Never mind, forget sports, you wanna sound American. 00:22:34.600 --> 00:22:38.593 If anyone ask where you're located, just say 'Chicago', hm. 00:22:38.720 --> 00:22:41.757 - Try that. - Chicago. 00:22:41.880 --> 00:22:44.678 OK, when you make the 'a' sound, 00:22:44.800 --> 00:22:49.654 Hold your nose, to flatten the vowel like 'Chicago'. 00:22:50.300 --> 00:22:51.954 'Chicago'. 00:22:53.680 --> 00:22:58.117 Thats great, and if anyone ask how the weather is, say 'windy'. 00:22:58.240 --> 00:23:01.516 - Yes, you are? - Asha, sir. 00:23:01.640 --> 00:23:05.269 Isn't that a little dishonest? I mean I'm not gonna lie. 00:23:05.400 --> 00:23:08.949 I'm not in Chicago, I'm in Gharapuri. 00:23:09.080 --> 00:23:12.634 If I have to do this job, I was told that I would be selling products to a customer... 00:23:12.635 --> 00:23:15.997 on the telephone, I did not know we had to be deceptive. 00:23:16.120 --> 00:23:21.752 - A lot of Americans are upset about outsourcing. - But sir, most of the products they're buying are made in China. 00:23:23.920 --> 00:23:29.199 OK, we're almost back, we'll continue this tomorrow, thank you. 00:23:32.280 --> 00:23:36.512 It says 'made in China'. 00:23:40.120 --> 00:23:45.558 Ouch... don't touch me, don't touch me! 00:23:47.360 --> 00:23:49.590 Go away... I'm serious. 00:24:00.440 --> 00:24:03.238 Good morning, Mr. Doad. 00:24:03.360 --> 00:24:06.272 You had a long night, huh? 00:24:06.400 --> 00:24:10.951 What? You look like you have no energy. 00:24:11.080 --> 00:24:14.436 - You must go to sleep. - No, I will. 00:24:14.560 --> 00:24:18.872 First you eat. You're looking sick. 00:24:20.520 --> 00:24:23.034 No, thank you, I can't. 00:24:23.160 --> 00:24:29.508 Mr. Doad, you want to meet a nice Indian girl? 00:24:29.640 --> 00:24:34.077 No, no, thank you, I'm just... I'm really not interested. 00:24:34.200 --> 00:24:37.988 Are you... homosexual? 00:24:38.120 --> 00:24:40.350 Excuse me? 00:24:40.480 --> 00:24:44.678 - You like Indian boy, not Indian girl? - No. 00:24:46.446 --> 00:24:47.608 No! 00:24:50.000 --> 00:24:52.833 Oh, god no, thank you, I can't eat a thing. 00:24:52.960 --> 00:24:57.511 You must eat, you showing up much to skinny, enjoy it will be hot. 00:24:57.640 --> 00:25:01.553 Maybe tomorrow, I just need to get some air. 00:25:01.680 --> 00:25:03.477 Tomorrow? 00:25:48.120 --> 00:25:52.159 - When is this glass coming? - It is coming presently, sir. 00:25:52.280 --> 00:25:55.238 Is the volume always this low? 00:25:55.360 --> 00:25:58.352 - This is low? - Well yes, you're obviously not riding on all the callers yet. 00:25:58.480 --> 00:26:03.838 Why is the MPI so bad? At 12 minutes per incidents, we're losing money on every call. 00:26:03.960 --> 00:26:09.088 Bad?... When I started it was 15, I brought it down to 12. 00:26:09.120 --> 00:26:14.717 This place is a disaster, if we don't get it down to 6, I'll be stuck in India for the rest of my life. 00:26:14.840 --> 00:26:19.252 - We'll get the MPI down, no problem. - Don't say no problem, when it is a problem. 00:26:19.280 --> 00:26:24.329 If we don't get it down to 6, you'll never get a promotion and you'll never get to marry whats her face. 00:26:24.360 --> 00:26:28.797 - Who's face sir? - Your girlfriend, Bagy Swami, whatever her name is. 00:26:30.960 --> 00:26:35.875 Everyone, please work harder, faster. OK? 00:26:40.640 --> 00:26:44.189 Ok, what else? Yes, Manmeet. 00:26:44.320 --> 00:26:48.359 I do not understand item H403. 00:26:48.480 --> 00:26:54.669 H403, ah... yea, a lot of Americans wear this to sporting events. 00:26:54.800 --> 00:26:56.472 But why, sir? 00:26:56.600 --> 00:27:00.718 It's hard to explain, they just do... 00:27:00.840 --> 00:27:05.834 - I do not understand the purpose of A221. - A221. 00:27:05.960 --> 00:27:09.925 Thats a burger brand. Americans eat a lot of beef... 00:27:09.960 --> 00:27:14.959 and some people like to burn their initials into their food, with a red hot iron before they eat it. 00:27:15.080 --> 00:27:17.913 - Why? - That's a cow brand. 00:27:18.040 --> 00:27:21.555 You know, the thing you use, to burn a symbol into a cow. 00:27:21.680 --> 00:27:25.355 In America, that's how you keep track of your cows, is branding. 00:27:25.480 --> 00:27:28.677 - With a red hot iron? - Yeah. 00:27:28.800 --> 00:27:31.553 But, a... wouldn't the cow run away? 00:27:31.680 --> 00:27:38.199 Oh, no, we only do it to baby cows, when they're small enough, to... hold them down. 00:27:41.440 --> 00:27:45.672 - Yes, Asha? - A suggestion, Mr. Todd? 00:27:45.800 --> 00:27:49.509 - Go ahead. - You need to learn about India. 00:27:59.680 --> 00:28:04.470 Hey, its Todd... I'll be out of the country for a few days, so leave a message... 00:28:04.600 --> 00:28:06.750 You have no messages. 00:28:11.000 --> 00:28:13.753 Are you still there? You have no messages. 00:29:10.240 --> 00:29:13.277 I told you, its my grandson's first day at school... 00:29:13.400 --> 00:29:17.598 I want to get him some supplies, but I'm not sure what kids need these days. 00:29:17.720 --> 00:29:20.871 - Perhaps some rubbers, ma'am. - What did you say? 00:29:21.000 --> 00:29:25.755 I mean... if you have a pencil, you need some rubbers. 00:29:25.880 --> 00:29:29.839 OK... who can tell me, what was wrong with this call? 00:29:32.760 --> 00:29:35.354 It's not a 'rubber'... it's an 'eraser'. 00:29:35.480 --> 00:29:39.268 - No, sir, this is a rubber. - No, its an eraser. 00:29:39.400 --> 00:29:41.789 'Rubber' means condom. 00:29:41.920 --> 00:29:44.957 - You mean like a 'flat'? - They call it an 'apartment'. 00:29:45.080 --> 00:29:49.790 No, a condom... birth control. 00:29:49.920 --> 00:29:52.150 Does it work? 00:30:34.120 --> 00:30:36.349 - This is Dave. - Hi Dave 00:30:36.915 --> 00:30:39.410 I just saw your numbers, you do realize you're not on vacation over there? 00:30:39.745 --> 00:30:40.958 Yeah, I gotta come here for vacation. 00:30:41.080 --> 00:30:44.139 Unless you're planning on taking up residence, you better get the ball rolling. 00:30:44.312 --> 00:30:46.516 Yeah, thats why I'm calling actually... 00:30:46.551 --> 00:30:51.474 - An MPI in the 6's is not realistic. - I didn't say in the 6's Todd, I said get it down to 6. 00:30:51.600 --> 00:30:56.230 6,59 is not 6, its 7, you need to get it down to 6.0 00:30:56.360 --> 00:30:58.112 You're kidding me? We had a deal. 00:30:58.240 --> 00:31:01.516 Seattle agents calls, getting offline on Sunday. Expect a bump in calls on. 00:31:01.640 --> 00:31:04.996 You know what a 6 is in the industry. Anything below 7. Thats the definition 00:31:05.120 --> 00:31:09.875 Don't you read you contract? We said get it down to 6, I'm holding it at 6. 00:31:10.000 --> 00:31:12.389 Dave, you're a corporate slime ball. 00:31:12.520 --> 00:31:17.071 Watch it Todd, you lose your stock options, and you'll be living in a cardboard box. 00:31:17.200 --> 00:31:19.509 - Dave... - I gotta go 00:32:00.440 --> 00:32:04.672 Julie?... Hey, its me. 00:32:04.800 --> 00:32:09.078 Yeah... how you doing? 00:32:09.200 --> 00:32:11.509 Just wanted to check in and say hi. 00:32:13.960 --> 00:32:18.158 Oh nothing... just wanted to hear your voice. 00:32:18.280 --> 00:32:20.271 I miss you. 00:32:22.080 --> 00:32:24.640 Oh, I know, I'm sorry, did I wake you? 00:32:29.000 --> 00:32:32.959 Yeah, I know... I know. 00:32:36.880 --> 00:32:39.155 Is somebody there? 00:32:52.180 --> 00:32:53.955 Money... 00:33:07.920 --> 00:33:10.150 Cheeseburger. 00:33:15.680 --> 00:33:20.179 How much to take me to Bombay? To Bhagat Singh Road, right now? 00:33:20.180 --> 00:33:26.349 Oh no sir, Bombay is too far, it will use too much petrol, it will damage my car, its impossible. 00:33:26.480 --> 00:33:29.711 - OK, 6000 rupees. - Don't sweat it, I'm gonna expense it. 00:33:29.840 --> 00:33:33.389 - OK sir, 5000 rupees and not a rupee less. - Whatever. 00:33:33.520 --> 00:33:38.514 OK, my deal is that, sir! I'll take you to Bombay for 4000 rupees. 00:33:54.360 --> 00:33:56.316 Hello sir... how may I help you? 00:33:56.440 --> 00:34:01.833 - I like two cheeseburgers, a large fries... - Sorry, but we don't have cheeseburgers here, sir. 00:34:01.960 --> 00:34:04.428 What?... I thought this is McDonald's? 00:34:04.560 --> 00:34:08.438 Sorry, sir... this is MacDonnells. 00:34:08.560 --> 00:34:13.588 Get the Maharaja veggie burger. Its as close as you gonna get. 00:34:13.719 --> 00:34:16.871 I came all the way from Gharapuri for a cheeseburger. 00:34:17.000 --> 00:34:22.074 You know they have a real McDonald's in Gharapuri, you still can't get a cheeseburger. 00:34:24.480 --> 00:34:27.552 You know what INDIA stands for, don't you? 00:34:27.679 --> 00:34:31.434 'I'll Never Do It Again' 00:34:33.960 --> 00:34:37.077 Did you hear about the guy who outsource his old job? 00:34:37.199 --> 00:34:39.873 He writes code in San Francisco... makes 70 grand a year... 00:34:40.000 --> 00:34:43.036 so he hires a guy in Bangalore to do his job for 12 grand. 00:34:43.159 --> 00:34:45.210 His boss thinks he's telecommunicating. 00:34:45.313 --> 00:34:48.733 He's got so much free time, he's thinking about getting another job just like it. 00:34:50.280 --> 00:34:54.068 We've got Indian doctors, reading American X-rays. 00:34:54.199 --> 00:34:58.113 Lawyers, writing briefs, I'm in customer service. 00:34:58.240 --> 00:35:00.754 - Me too. - So, how long you're here for? 00:35:00.880 --> 00:35:05.158 - I have to get my MPI under a flat 6. - Not in India. 00:35:05.280 --> 00:35:11.150 Not unless you hire the accent neutral, that work for me, all you can hope for here is an 8. 00:35:11.280 --> 00:35:15.478 - I can't go home till I get a 6. - Well, you better find yourself a wife then. 00:35:15.794 --> 00:35:16.821 She'll call me 'Doad'. 00:35:17.094 --> 00:35:20.682 - What? - My name is Todd, everyone says' Doad 00:35:22.760 --> 00:35:25.877 Listen here, Todd. Just a word of advice. 00:35:26.000 --> 00:35:29.709 I remember feeling, like you do. I was resisting India. 00:35:29.840 --> 00:35:33.071 Once I gave in, I did much better. 00:35:51.880 --> 00:35:57.113 I don't understand? What's so difficult about this order? 00:35:57.240 --> 00:36:00.357 Pink over the blue, and I wanna stay away from the horizontal stripes. 00:36:00.480 --> 00:36:03.790 - And may I ask you, are you married, ma'am? - Married? No. 00:36:03.920 --> 00:36:05.512 Oh really? 00:36:05.640 --> 00:36:11.317 - Look buddy, I assure you, I'm in Chicago. - Yeah, right. 00:36:12.720 --> 00:36:14.438 Oh god. 00:36:14.560 --> 00:36:18.030 Puro, where have you been? Things are going crazy here. 00:36:18.160 --> 00:36:21.232 How can you be even... wandering off, You're suppose to be coaching these people. 00:36:21.360 --> 00:36:25.672 Maduri is having a nervous breakdown, and Manmeet hits, on every women who calls. 00:36:25.800 --> 00:36:29.076 And... where is the glass to this god damn office? 00:36:29.200 --> 00:36:31.589 I'm sorry sir... very sorry. 00:36:31.720 --> 00:36:34.109 The glass is coming presently. 00:36:34.240 --> 00:36:37.038 What's all this? 00:36:37.160 --> 00:36:40.152 For you sir, you don't look well. 00:36:40.280 --> 00:36:45.434 This food helps with your stomach, Aunt Ji made it for you, okay for you to eat, no problem. 00:36:46.060 --> 00:36:50.396 - Well... - What sir? 00:36:51.120 --> 00:36:54.556 I'm sorry. Thank you. 00:38:20.360 --> 00:38:24.638 - Mr. Doad... stop!. - Puro? 00:38:24.760 --> 00:38:30.153 I'm very sorry, I should have told you this earlier, you should not wear good clothes on this day. 00:38:30.280 --> 00:38:32.316 Watch out! 00:38:36.080 --> 00:38:42.269 I'm very sorry, Mr. Doad, you should not have worn good clothes on this day of holy. 00:38:42.760 --> 00:38:43.913 Come on now. 00:38:46.160 --> 00:38:48.913 - Holy what? - Just Holy. 00:38:49.040 --> 00:38:53.352 Celebration of color, changing of season. I didn't think you dressed already. 00:38:53.480 --> 00:38:58.600 Don't worry, I have this, I'll protect you. Come with me, come... come. 00:39:07.200 --> 00:39:09.475 Come, Mr. Doad, come. 00:39:27.880 --> 00:39:31.395 Oh... no... Mr. Doad... are you OK? 00:39:33.120 --> 00:39:36.657 - Give me one of those. - Ok... here. 00:39:39.920 --> 00:39:45.119 - Oh... thats a good shot. - I used to play baseball in college. 00:39:45.240 --> 00:39:49.199 - You like cricket, huh... a very boring game, huh? - Give me another. 00:39:55.640 --> 00:39:59.428 Happy Holy... come, Mr. Doad. 00:40:22.540 --> 00:40:23.951 Happy Holy... 00:41:38.440 --> 00:41:40.351 Any calls? 00:41:53.960 --> 00:41:56.076 Need a pen? 00:42:00.120 --> 00:42:03.874 Pick any one you want. No, no, not all... 00:42:08.720 --> 00:42:11.917 It's pretty good. 00:42:12.040 --> 00:42:15.953 - Oh, my god, we must go, we're late. - We can't go like this. 00:42:16.080 --> 00:42:19.868 No problem, I'll take care of it on the way. Come, come, quickly. 00:42:33.320 --> 00:42:36.153 - Sorry, somebody had to... - No, thank you. 00:42:36.280 --> 00:42:39.477 Sorry we're late... Holy. 00:42:41.360 --> 00:42:45.558 - Sorry... thank you, Asha. - Thank you sir. 00:42:57.400 --> 00:43:02.030 Thank you very much. Thank you for shopping with Western Novelty. 00:43:13.760 --> 00:43:18.595 Before everyone takes off, I just... I like to call a little meeting. 00:43:18.720 --> 00:43:24.033 I wanna apology to all of you, especially Asha. She was right. 00:43:24.160 --> 00:43:26.116 I'd need to learn about India. 00:43:26.240 --> 00:43:29.676 - Sir, there's no need to... - No, wait. Let me finish please. 00:43:29.800 --> 00:43:33.952 Our first mistake, is trying to run this, like an American office. So I wanna ask you... 00:43:34.080 --> 00:43:37.868 How can do we do things differently, what would make your work day a more positive experience. 00:43:38.000 --> 00:43:39.399 Yes, Sanjay? 00:43:39.520 --> 00:43:43.832 Sir... may I bring in my family pictures, for my desk? 00:43:43.960 --> 00:43:47.111 Yes, bring pictures of them all, I wanna see the whole family. 00:43:47.240 --> 00:43:50.710 What else? Krishna? 00:43:50.840 --> 00:43:56.153 - Sir, may I bring murti's for my desk? - Murti's? Absolutely, whatever those are, I want... 00:43:56.154 --> 00:44:00.717 anyone can bring whatever they want to make this space their own, as long as it doesnt get in the way of work. 00:44:00.840 --> 00:44:03.438 - Maduri? - Sir... 00:44:03.660 --> 00:44:07.753 Puro said that, we must wear only western clothes to do western business. 00:44:07.880 --> 00:44:09.677 Wear, whatever you want. 00:44:11.280 --> 00:44:15.068 - What is your good name? - I'm Rani, sir. 00:44:15.200 --> 00:44:19.239 Sir, would it be possible, to get a discount on Western Novelty products? 00:44:19.360 --> 00:44:21.828 Is there something unparticular, you were interested in? 00:44:21.960 --> 00:44:28.035 - Sir, number D100... astrology placemats. - You want those cheesy things? 00:44:28.160 --> 00:44:31.152 I'm sure... I could get you a set for free. 00:44:34.020 --> 00:44:37.949 - Ah... yes? - What about the ceramic basket? 00:44:38.080 --> 00:44:42.154 You guys want this stuff? You like the Western you're selling? 00:44:42.155 --> 00:44:46.431 - Yea... yea. - Alright... alright, here is what we'll do. 00:44:46.560 --> 00:44:50.473 I'll call the Company, and I'll ask them to ship us a collection of the most popular items in the catalogue. 00:44:50.600 --> 00:44:55.958 Whoever improves their MPI the most, on a given day, can get their pick in merchandise. 00:44:56.080 --> 00:45:00.471 Alright, great job everyone. Thank you. 00:45:12.520 --> 00:45:13.919 What is that? 00:45:14.040 --> 00:45:18.318 Massala, rock salt, cumin, chili pepper, makes it better. 00:45:24.080 --> 00:45:27.038 - Nice? - Oh wow! 00:45:30.548 --> 00:45:31.599 OK. 00:45:32.200 --> 00:45:35.715 You know when I was young, Holy was the favorite day of the year. 00:45:35.840 --> 00:45:37.409 I used to await it eagerly. 00:45:37.868 --> 00:45:39.697 For me, it was Halloween. You know Halloween? 00:45:39.732 --> 00:45:44.873 The costumes? My mom used to make these great homemade costumes... 00:45:45.080 --> 00:45:48.470 Its funny, I should think about my parents. 00:45:50.320 --> 00:45:54.074 - You miss them?. Of course. - When I'm home, I don't miss them at all. 00:45:54.200 --> 00:45:57.670 - Do you see them? - Not much, hardly ever. 00:45:57.800 --> 00:46:00.633 - You don't live with your parents? - No... 00:46:00.660 --> 00:46:04.992 No, they live in Yakima... Which is about 2 hours away. 00:46:05.120 --> 00:46:07.111 But you see them every week? 00:46:07.240 --> 00:46:09.435 No, a few times a year. 00:46:09.560 --> 00:46:13.269 But why? They're so close. 00:46:13.400 --> 00:46:15.072 I don't know. 00:46:15.200 --> 00:46:18.476 Some things I don't understand about American life. 00:46:18.600 --> 00:46:21.353 You don't live with your parents... Strange. 00:46:21.480 --> 00:46:26.429 Another thing... you hate your boss, and you don't like this country, hmm? 00:46:26.560 --> 00:46:30.269 Why not choose something else... hmm? 00:46:30.400 --> 00:46:32.960 I don't know how to explain it. 00:46:33.080 --> 00:46:37.232 I my world, it just make sense to work your ass off... 00:46:37.360 --> 00:46:42.673 and go into credit card debt, so you can have that 50 inch plasma... 00:46:42.840 --> 00:46:46.435 You like the HDSI or the Digiblack? Which one? 00:46:49.040 --> 00:46:52.715 They're both good. 00:47:57.880 --> 00:48:01.793 Todd sir, thats my family. 00:48:01.920 --> 00:48:03.911 That's impressive. 00:48:09.720 --> 00:48:12.598 Asha... could you come here please? 00:48:22.160 --> 00:48:27.359 Ok, here's the deal... youre the best we have, and I've seen you giving advice to the others. 00:48:27.480 --> 00:48:31.234 After I leave, Puro going to need an assistant-manager. 00:48:31.360 --> 00:48:37.071 Now. We have to get the MPI to 6,0. Can you help us? 00:48:37.200 --> 00:48:39.953 Of course. 00:48:43.320 --> 00:48:46.915 You think... she can do it? 00:48:47.040 --> 00:48:49.634 I think Asha can do anything. 00:48:49.760 --> 00:48:53.958 Congratulation on your promotion, you only have to step in on calls, when someone is really in trouble. 00:48:54.080 --> 00:48:56.514 Puro, you wanna, get her started? 00:48:58.320 --> 00:49:00.675 - You know about this? - Yes, sir. 00:49:16.240 --> 00:49:21.314 - Western Novelty, Gharapuri. - What the hell is wrong with you, Todd? You trying to bankrupt us? 00:49:21.440 --> 00:49:26.309 - What are you talking about? You've seen the MPI? - I'm talking about this request to ship hundred of our products to India. 00:49:26.440 --> 00:49:29.238 The agents can see the products online, They don't need to fondle them. 00:49:29.360 --> 00:49:32.477 Actually they do, its an incentive. They need to understand what they're selling. 00:49:32.600 --> 00:49:35.050 So promise them this time. Alright. 00:49:35.255 --> 00:49:37.160 The freight got held up by a shipping delay at customs. 00:49:37.195 --> 00:49:39.355 - You've got to think bottom line. - I am... 00:49:39.480 --> 00:49:45.157 thats why I wanna introduce our products to a potentially new market of over a billion people. 00:49:45.280 --> 00:49:48.909 - Are you there? - I'll overnight it to you. 00:49:57.080 --> 00:49:58.798 Its working. 00:50:00.360 --> 00:50:04.797 Your intended program is a very good idea, sir. I'm learning so much from you. 00:50:04.920 --> 00:50:07.593 I can't believe you're so excited about these tacky stuff. 00:50:07.720 --> 00:50:11.030 Tacky? What is tacky? 00:50:11.160 --> 00:50:14.436 Oh... uh... tacky is like... 00:50:17.560 --> 00:50:19.596 Oh... never mind. 00:50:27.240 --> 00:50:29.739 Hey... 00:50:29.740 --> 00:50:33.115 I've noticed that everyone signed up for the incentive program except you. 00:50:33.116 --> 00:50:34.792 Don't you want anything? 00:50:34.920 --> 00:50:37.912 What would I do with this? I'm a vegetarian. 00:50:40.440 --> 00:50:43.989 I'm voting for carrots. 00:50:44.120 --> 00:50:49.399 You American have more choices than anyone in the world, why would you choose this? 00:50:49.520 --> 00:50:52.592 Actually... I got mine in red. 00:51:00.800 --> 00:51:02.233 Uphold the town.. 00:51:02.836 --> 00:51:03.887 Hello. 00:51:06.440 --> 00:51:07.839 You... Sorry. 00:51:07.960 --> 00:51:13.239 With all the gin joints, in all the towns, in all the world, she had to walk into mine. 00:51:14.840 --> 00:51:19.436 You know how to whistle don't you? Just put your lips together, and blow. 00:51:19.560 --> 00:51:22.233 Shut up, just shut up. You had me in the (?). 00:51:22.360 --> 00:51:26.592 My mama always said. Life is like a box of chocolates. 00:51:26.720 --> 00:51:30.395 I have one word for you. Plastics. 00:51:33.600 --> 00:51:35.318 Are you talking to me? 00:51:35.440 --> 00:51:40.116 No, see now, its not 'are you talking to me?' Its 'you talkin' to me?'. 00:51:40.240 --> 00:51:43.118 This are called reductions. American use them all the time. 00:51:43.240 --> 00:51:48.575 'Got to go' becomes 'gotta go', 'would you' becomes 'woud'y', they jam those words together. 00:51:48.576 --> 00:51:51.558 OK, try it again. Maybe with more voracity, this time. 00:51:53.500 --> 00:51:55.915 Your talking to me? 00:51:56.715 --> 00:51:58.915 You talkin' to me? 00:51:59.200 --> 00:52:02.715 Wow... thats very nice. I believe it. 00:52:04.240 --> 00:52:07.277 OK, who else is ready to go? 00:52:07.400 --> 00:52:09.579 - Now we have something for you. - What? 00:52:09.580 --> 00:52:13.678 You will do a dance from an India movie You will be Salman Khan. 00:52:13.800 --> 00:52:17.429 - No. Wait - Come on, dance... dance. 00:52:19.080 --> 00:52:21.796 - Oh... no, no, no... - Its very simple... 00:52:23.280 --> 00:52:25.271 I can't do that. 00:52:31.280 --> 00:52:34.511 Come on, Toad... dance. Don't let me down. 00:53:15.480 --> 00:53:17.596 You ironed my underwear? 00:53:17.720 --> 00:53:21.474 Of course... doesn't your mother? 00:53:25.720 --> 00:53:29.998 Yeah. I'm not sure, what she's referring to, but that part doesn't actually require batteries. 00:53:30.120 --> 00:53:34.671 Mr. Todd, Mr. Puro, we have a problem. 00:53:34.800 --> 00:53:38.349 The shipment from Western Novelty has gone to the wrong city. 00:53:38.480 --> 00:53:39.879 What?... Where did it go? 00:53:40.000 --> 00:53:41.999 They didn't write down the pin number, so... 00:53:42.034 --> 00:53:44.241 now they send the entire shipment to the other Gharapuri. 00:53:44.400 --> 00:53:47.358 Oh great. There's another Gharapuri? 00:53:47.480 --> 00:53:50.438 3 hours drive... maybe 6? Depending on traffic. 00:53:50.560 --> 00:53:53.393 And they will have to take a ferry from there. 00:53:53.520 --> 00:53:55.636 Its an island? 00:53:55.760 --> 00:53:59.614 And there happens to be a 114 MG Road in the other Gharapuri? 00:53:59.940 --> 00:54:01.965 Every town in India has an MG Road. 00:54:02.406 --> 00:54:04.762 Its stands for Mahatma Gandhi. He was the father of our nation. 00:54:04.897 --> 00:54:07.319 - Right... okay, can you take care of this? - No problem. 00:54:07.440 --> 00:54:12.195 But first I must sleep for 2 hours, so I can come back for the interviews of the new agents. 00:54:12.320 --> 00:54:15.884 - Then I must make sure, my mother gets to the hospital. - Never mind... I'll go. 00:54:16.401 --> 00:54:17.905 If we lose the incentive, everything falls apart. 00:54:18.297 --> 00:54:20.180 But someone should go with you. 00:54:20.416 --> 00:54:22.447 If we leave now, we can get back before night. 00:54:22.520 --> 00:54:26.479 - You want to go with him? - Well, I'm the future assistant-manager. 00:54:26.600 --> 00:54:28.591 Right? 00:54:36.400 --> 00:54:42.316 I'm pretty sure there is a painting of her in my room. I feels like she following me around. 00:54:42.440 --> 00:54:46.115 That's Kali, the goddess of destruction. 00:54:48.600 --> 00:54:51.990 Why would you want the goddess of destruction in your car? 00:54:52.120 --> 00:54:54.400 Well, sometime destruction is a good thing. 00:54:54.942 --> 00:54:57.221 She ends one cycle, so a new one can begin. 00:54:58.200 --> 00:55:02.034 - Why don't you ask her for something? - Alright. 00:55:03.880 --> 00:55:06.917 Destroy something for me, so I'll understand. 00:55:36.640 --> 00:55:41.111 We have to a... get a ferry, and he'll wait here for us. 00:55:54.280 --> 00:55:57.795 Oh my god, look... her hat. 00:55:57.920 --> 00:56:01.959 Thats our product... Western item D334. 00:56:02.080 --> 00:56:06.119 Wow, I never actually seen one on of our customer in the flesh before. 00:56:06.240 --> 00:56:09.869 - Whats with all the tourist? - Oh, some famous cave. 00:56:10.000 --> 00:56:12.798 It doesn't feel like India any more. 00:56:16.520 --> 00:56:19.034 I could do it, you know. 00:56:19.160 --> 00:56:23.392 - Do what? - Your accent... if I had to, I could do it. 00:56:25.320 --> 00:56:28.312 'I'll take one of them cheese head hats. ' 00:56:29.920 --> 00:56:33.033 Yeah Madam, no problem... we do have them cheese heads. 00:56:33.361 --> 00:56:34.737 What size do you want to purchase? 00:56:34.760 --> 00:56:38.514 Youre not one of them outsourcer, are you? Whats your name? 00:56:38.640 --> 00:56:42.235 My name is Larry. May I kindly have your credit number? 00:56:42.360 --> 00:56:45.272 If you're American? What's our national bird. 00:56:45.400 --> 00:56:48.437 Oh yeah. Its a big vulture with a big white head. 00:56:48.560 --> 00:56:50.676 Let me speak to your supervisor? 00:56:50.800 --> 00:56:54.110 Certainly sir... hello, I'm the supervisor, how may I be helping you? 00:56:54.240 --> 00:56:56.465 You sound just like the other guy. 00:56:56.742 --> 00:57:00.268 No sir. Some of us do sounds alike. There are over 1 billion of us, you know. 00:57:03.400 --> 00:57:06.358 Thats... terrible. 00:57:51.960 --> 00:57:55.859 Nice... I guess we can let him keep his table. 00:57:56.172 --> 00:57:57.954 How we gonna get it back to the ferry? 00:58:16.600 --> 00:58:19.239 - Whats that? - It's a temple. 00:58:22.120 --> 00:58:26.113 - A temple for what? - Shiva Lingam. 00:58:30.320 --> 00:58:32.880 Whats a Lingam? 00:58:33.000 --> 00:58:35.719 Well... you know... 00:58:37.760 --> 00:58:40.513 the male... part. 00:58:43.840 --> 00:58:47.230 Hey, Todd, Todd, if you're going in, take off your shoes. 00:58:57.360 --> 00:59:00.397 Is this... the male part? 00:59:00.520 --> 00:59:03.512 It's a symbol of creation. 00:59:03.640 --> 00:59:07.838 - And the... female part? - Yea, they go together. 00:59:09.840 --> 00:59:15.437 You see, Shiva was a very powerful god, and he grew tired of the cycle of life, death and reincarnation. 00:59:15.560 --> 00:59:20.846 So, he decided to give up the pleasures of life, and he smeared his body in ash. 00:59:21.418 --> 00:59:22.837 - Ash? - Yes 00:59:22.872 --> 00:59:26.630 And he didn't eat, or drink, or indulge, in any physical pleasure. 00:59:26.760 --> 00:59:30.639 And this created a terrible fire within him. 00:59:30.760 --> 00:59:32.671 Well... sure. 00:59:32.800 --> 00:59:38.636 And that transformed him, in to a blazing lingam, which threaten to destroy all creation. 00:59:40.760 --> 00:59:45.197 The other gods didn't know what to do, so a Yoni appeared, as a goddess. 00:59:45.320 --> 00:59:48.517 And she absorbed the terrible heat. 00:59:48.640 --> 00:59:53.436 Restoring balance to the world, and saving the universe from destruction. 00:59:56.511 --> 00:59:57.338 Wow. 00:59:58.243 --> 00:59:59.188 Close call. 01:00:02.640 --> 01:00:05.759 - Do you want a mango? - Sure. 01:00:14.680 --> 01:00:17.353 Have you ever eaten a mango before? 01:00:17.480 --> 01:00:19.550 First time, it's great. 01:00:21.960 --> 01:00:23.791 Eat it like this. 01:00:28.680 --> 01:00:30.511 Hello, sir. 01:00:32.520 --> 01:00:35.353 You needing nice room? 01:00:35.480 --> 01:00:37.914 Need a room, no... we're taking the ferry. 01:00:38.040 --> 01:00:43.273 The ferry's not happening, I'll get you last room, very good price. 01:00:43.400 --> 01:00:47.029 - The ferry is not happening? - Yeah... ferry is blowing up. 01:00:47.160 --> 01:00:51.438 You staying here, I get you really nice room, sir. 01:00:51.560 --> 01:00:55.030 Thats right. 'Ferry's blowing up. ' 01:01:03.760 --> 01:01:09.630 Sir, I gave you last hotel room on island. For very special price. 01:01:15.600 --> 01:01:17.397 Go on, sir. 01:01:25.440 --> 01:01:28.179 Welcome, sir... welcome. 01:01:28.200 --> 01:01:34.548 Good afternoon. I guess we'll take... two standard rooms. 01:01:34.680 --> 01:01:38.070 No sir, no standard rooms. I'm very sorry sir. 01:01:38.200 --> 01:01:41.988 - Two deluxe rooms. - Unfortunately sir, deluxe rooms are already taken. 01:01:42.120 --> 01:01:44.680 We have only one room available, sir. 01:01:46.480 --> 01:01:50.996 - The luxury suite? - No sir, the luxury suite is not available. 01:01:51.120 --> 01:01:55.193 But we only have one room available, and the foreigners are very happy, sir. 01:02:19.520 --> 01:02:22.671 OK, thats good. 01:02:22.800 --> 01:02:24.518 Yea, thats great. 01:02:24.640 --> 01:02:27.632 - Yea... thank you sir, thats fine. - Give him money. 01:02:28.880 --> 01:02:33.476 Ah... sir, thats enough. Thats good. 01:02:36.400 --> 01:02:38.994 OK, thank you, thanks for everything. 01:02:46.560 --> 01:02:50.348 Well, this is... incredibly awkward. 01:02:50.480 --> 01:02:52.948 Why you're surprised? 01:02:53.080 --> 01:02:54.458 Oh, this is my fault? 01:02:55.379 --> 01:02:57.555 Of course, it's your fault, You asked Kali to destroy something. 01:02:57.590 --> 01:03:00.404 Its not a joke. She blew up the ferry and now we're stuck here. 01:03:00.653 --> 01:03:02.808 You told me too, you said sometimes destruction can be good. 01:03:02.849 --> 01:03:04.091 How can this be a good thing? 01:03:04.418 --> 01:03:07.568 How can I tell my parents, that I spent the night with you at the Kama sutra Hotel. 01:03:07.603 --> 01:03:09.470 Well, I'm not gonna tell them. 01:03:09.600 --> 01:03:15.011 Your standing downstairs at reception desk, and that sleazy guy's saying this room's not available... 01:03:15.040 --> 01:03:17.158 and that room's not available, and you just say... Oh. 01:03:17.280 --> 01:03:18.838 Why didn't you say anything? 01:03:19.134 --> 01:03:20.972 Why didn't you say anything? I don't know how this country works. 01:03:21.000 --> 01:03:23.761 You know, I can't even talk to you with that stupid mango all over your face. 01:03:24.116 --> 01:03:26.089 I don't have mango all over my face. 01:03:26.124 --> 01:03:29.012 - Its all over your face. - Is it? 01:03:29.013 --> 01:03:30.512 Yeah. 01:03:34.560 --> 01:03:36.437 I can't see anything. 01:03:38.320 --> 01:03:40.231 Help me out, I can't... 01:04:12.320 --> 01:04:15.232 'The deer and the hare. ' 01:04:16.880 --> 01:04:19.952 'It's the coupling of the swans. ' 01:04:26.440 --> 01:04:30.797 Oh my god... 'The monkey pulls the turnip. ' 01:04:30.920 --> 01:04:35.153 - No, that's... that is impossible. - Come on, let's try it. 01:04:35.213 --> 01:04:36.764 - No!. - Yeah, let's try it! 01:04:36.765 --> 01:04:38.903 - You said I should learn about India. - No! 01:04:45.240 --> 01:04:48.277 Todd, no one must know about this. 01:04:48.400 --> 01:04:50.212 It must be our secret. 01:04:50.346 --> 01:04:53.101 We stayed in different rooms, in different hotels, and nothing happened. 01:04:53.336 --> 01:04:55.956 Of course, I understand. 01:05:13.760 --> 01:05:15.955 Here, listen to this. 01:05:16.080 --> 01:05:17.957 Press that. 01:05:20.880 --> 01:05:25.112 So now when I call you, you'll have your own official Bollywood ringtone. 01:05:25.240 --> 01:05:27.998 Its part of your continuing education in India. 01:05:28.178 --> 01:05:29.010 Thanks 01:05:34.680 --> 01:05:38.229 Well, have a good afternoon, Miss Asha. 01:05:38.360 --> 01:05:40.954 I'll see you at work, Mr. Doad. 01:05:51.440 --> 01:05:54.034 Hey... Kid! 01:06:00.520 --> 01:06:04.195 That's for you to draw... paint. 01:06:10.820 --> 01:06:13.995 - Hello... - Hey! 01:06:15.800 --> 01:06:19.031 You see that? Unbelievable. 01:06:22.760 --> 01:06:26.435 Mr. Todd, please go to line 15, we have a problem. 01:06:30.060 --> 01:06:33.935 - Hi. - Hi. 01:06:34.200 --> 01:06:37.656 - Is this an empty line? - Yes. 01:06:37.680 --> 01:06:41.116 - Hello. - Very nice to chat with you. 01:06:41.240 --> 01:06:43.595 You said there was a problem?. 01:06:43.720 --> 01:06:46.774 Yes sir... the problem is I have to sit 3 feet away from you... 01:06:46.948 --> 01:06:48.427 and I can't come any closer. 01:06:50.123 --> 01:06:51.888 Yes, that is a problem... 01:06:52.190 --> 01:06:53.998 perhaps we can solve that after work? 01:06:54.720 --> 01:06:56.711 I'm afraid, that might not be possible. 01:06:56.840 --> 01:07:00.628 But, perhaps if we leave separately and go to the market, we could meet there. 01:07:00.961 --> 01:07:02.207 Well ma'am... 01:07:02.371 --> 01:07:06.422 I have to say, your perfume is driving me crazy, is there any way we can expedite this order? 01:07:06.920 --> 01:07:09.832 May I correct you, sir... It is not perfume, it is cardamom... 01:07:09.960 --> 01:07:13.551 We live next to a spice merchant, and he grinds cardamom all day... 01:07:13.566 --> 01:07:15.048 it gets in to all our clothes. 01:07:15.840 --> 01:07:18.912 I... like it. 01:07:19.040 --> 01:07:22.915 I... 'm glad you like it, sir. 01:07:24.240 --> 01:07:27.994 You're lucky he doesn't sell garlic. 01:07:31.600 --> 01:07:34.068 Yes I am, sir. 01:07:58.280 --> 01:08:03.593 My neighbor is buying cabbages over there. Come with me. 01:08:11.640 --> 01:08:14.791 I think we're Ok now. 01:08:14.920 --> 01:08:17.593 Don't touch me, not in public. 01:08:17.720 --> 01:08:22.002 - But... I can help you down the stairs. - Thanks. 01:08:26.040 --> 01:08:30.397 The MPI is almost down to 6... I have to leave soon. 01:08:30.520 --> 01:08:32.988 I know... Puro told me. 01:08:34.720 --> 01:08:36.870 What'd you think about... 01:08:37.000 --> 01:08:39.798 living in the US? 01:08:39.920 --> 01:08:43.125 I would miss my parents, it would be too hard. 01:08:43.308 --> 01:08:44.631 Have you ever thought, about living here? 01:08:44.840 --> 01:08:47.408 Here?... a, yea... 01:08:47.439 --> 01:08:51.558 I would, but I think, I'd miss my hot dog toaster too much. 01:08:53.399 --> 01:08:57.496 - We're close. - You think so?... How close? 01:08:57.819 --> 01:09:01.078 - Oh... I can't really get into it. - Thats not a good thing. 01:09:01.200 --> 01:09:05.273 - Lets go, get some tea. - No, I can't, not here, please. 01:09:05.399 --> 01:09:09.188 - People might talk. - So what if they talk? 01:09:09.319 --> 01:09:13.438 I should be more careful, like I shouldn't be seen with you, speaking like this. 01:09:13.560 --> 01:09:16.676 - Like how? - Intensely. 01:09:16.800 --> 01:09:17.850 Ah... why not...? 01:09:18.112 --> 01:09:21.308 Youre a free woman, why shouldn't you speak intensely if you want... 01:09:21.309 --> 01:09:23.679 Why do you always worry, about what people think? 01:09:28.600 --> 01:09:30.988 Because... 01:09:31.120 --> 01:09:33.429 I'm engaged to be married. 01:09:35.960 --> 01:09:38.520 - Engaged? - Yes. 01:09:43.000 --> 01:09:45.149 How long have you been engaged? 01:09:45.279 --> 01:09:50.115 Since I was four years old, our families have known each other for generations. 01:09:50.240 --> 01:09:54.836 His name Ashok, he has a very good job, and very polite. 01:09:54.960 --> 01:09:57.997 We will be married in July. 01:10:01.360 --> 01:10:03.590 Do you love him? 01:10:03.720 --> 01:10:05.995 Not yet. 01:10:07.840 --> 01:10:10.035 I can't believe this. 01:10:12.120 --> 01:10:16.955 I just can't believe that... someone as strong, and smart and as opinionated... 01:10:17.080 --> 01:10:20.072 as you, would settle for an arranged marriage. 01:10:20.200 --> 01:10:24.955 - I will learn to love him. - What about your right to choose for yourself? 01:10:25.080 --> 01:10:28.709 My parents met each other on their wedding day, and they loved each other. 01:10:28.840 --> 01:10:30.637 To me thats crazy. 01:10:30.760 --> 01:10:35.675 Some people would say, Americans 50 percent divorce rate is crazy. 01:10:35.800 --> 01:10:38.598 Will you tell... Ashok about us? 01:10:38.720 --> 01:10:42.235 No... of course not, no one must know. 01:10:44.400 --> 01:10:46.755 What'd you call this, what you and I are doing? 01:10:48.920 --> 01:10:52.799 - Holiday in Goa. - What? 01:10:52.920 --> 01:10:55.559 It's something my friends and I say. 01:10:55.680 --> 01:11:00.356 A friend of mine, she fell in love with a boy, one month before she had to get married. 01:11:00.480 --> 01:11:02.630 He was a boy from her school. 01:11:02.760 --> 01:11:05.877 So, she told her parents, she was under a lot of stress... 01:11:06.000 --> 01:11:09.117 and she had to go on a holiday in Goa alone. 01:11:09.240 --> 01:11:15.475 So, she and the boy went to the beach, they had 3 weeks together... 01:11:15.600 --> 01:11:17.909 and then she came back, and got married. 01:11:20.760 --> 01:11:23.911 So, I'm just your holiday in... Goa? 01:11:25.760 --> 01:11:27.637 No, not 'Just'... 01:11:29.000 --> 01:11:31.833 My only holiday in Goa. 01:11:45.920 --> 01:11:49.595 So, where can we go to be in Goa? 01:11:53.480 --> 01:11:57.439 Shake my hand like a business person, and go inside. 01:11:57.560 --> 01:12:01.235 - It's a pleasure talking with you, Miss a... - Badwadikar. 01:12:23.060 --> 01:12:24.928 Hey... 01:12:25.460 --> 01:12:29.928 - Sir? - Hi. 01:12:32.360 --> 01:12:35.428 I thought, sorry, I... I don't, I don't have any... 01:12:40.440 --> 01:12:44.992 - You want me to come over? - Aha... ha. 01:16:07.040 --> 01:16:09.039 - Hello. - It's Dave. 01:16:09.160 --> 01:16:11.799 - Did you see our numbers? - No, I was traveling. 01:16:11.920 --> 01:16:14.556 - You mean you didn't see any of them? - No, I need a ride. 01:16:14.818 --> 01:16:16.080 A ride? 01:16:16.115 --> 01:16:21.078 I'm at the train station, I just got here from Bombay, on the damn night train, get over here and pick me up. 01:16:24.240 --> 01:16:26.435 Wait one minute. 01:16:39.680 --> 01:16:43.017 Dave... what you're doing here? 01:16:44.231 --> 01:16:46.453 It's a surprise. 01:16:46.896 --> 01:16:49.159 Hello sir... hello... hi. 01:16:49.160 --> 01:16:52.311 You want cola? Wait, wait... I will make. 01:17:04.840 --> 01:17:09.356 - Looks like a storage unit. - You get what you pay for. 01:17:09.480 --> 01:17:12.790 - Whats with the music? - Its probably a wedding, Dave... 01:17:12.920 --> 01:17:13.907 Why you're here? 01:17:14.908 --> 01:17:17.737 What kind of manager would I be, if I didn't drop in on our field operations, every now and then. 01:17:17.738 --> 01:17:19.686 - You don't trust me? - Of course I trust you. 01:17:19.785 --> 01:17:21.598 I just wanted to see it with my own eyes. 01:17:22.313 --> 01:17:24.334 Collin's gave us a bunch of numbers, which look good. 01:17:24.929 --> 01:17:27.071 But, somebody said it's too good for 3 weeks work. 01:17:27.200 --> 01:17:29.475 - You think I'm rigging the MPI? - Relax. 01:17:29.600 --> 01:17:34.754 When I walk in and see 2 dozen people generating the MPI in the 6's, I'll be a happy man. 01:17:34.880 --> 01:17:37.235 After you. 01:17:43.720 --> 01:17:46.359 Puro, what the hell is this? 01:17:46.480 --> 01:17:50.937 - It's the water coming from the farmer next door, because of the irrigation. - Irrigation? 01:17:50.960 --> 01:17:54.748 - That is, when the water is flooded on the crops. - I know what that means. 01:17:54.880 --> 01:18:00.398 The water is coming from everywhere, and nowhere to go, a big problem, please tell me what to do. 01:18:00.520 --> 01:18:03.910 Clear down to ten working stations. 01:18:06.160 --> 01:18:08.151 Now it did... oh my god. 01:18:08.280 --> 01:18:13.559 - I want you to shred your passport. - Relax, Dave... it's no problem. 01:18:13.680 --> 01:18:16.638 No problem...? How can you say no problem? 01:18:16.760 --> 01:18:19.957 - Does no problem look like that? - It's no problem. 01:18:20.080 --> 01:18:22.992 - We're going up on the roof. - The roof? 01:18:23.120 --> 01:18:25.601 People... we're going up to the roof. 01:18:25.714 --> 01:18:27.990 We're gonna rewire this whole place in the next 20 minutes. 01:18:28.120 --> 01:18:30.350 Its a nice night, its dry up there. 01:18:30.480 --> 01:18:33.240 We'll bring up the workstations, run a new main power cable... 01:18:33.357 --> 01:18:35.123 We're going back online, upstairs. 01:18:35.680 --> 01:18:38.752 - Thats impossible. - Maybe back in the States it is. 01:18:38.880 --> 01:18:41.678 Anil, get the car. 01:18:41.800 --> 01:18:43.420 I'll be right back with the consultant. 01:18:43.914 --> 01:18:45.488 Consultant? 01:19:03.760 --> 01:19:09.790 Puro, this is my neighbor, he'll help with the rewiring. 01:19:09.920 --> 01:19:11.797 He'll show you. 01:19:14.840 --> 01:19:16.038 Consultant? 01:19:17.498 --> 01:19:18.417 Yeah. 01:19:48.080 --> 01:19:50.753 See... no problem. 01:19:52.680 --> 01:19:56.434 Yes, I am sincere, I do not care what you look like. 01:19:56.560 --> 01:19:58.676 You have such a lovely voice and personality. 01:19:58.800 --> 01:20:02.998 Manmeet, marriage proposal is not small talk. 01:20:03.120 --> 01:20:05.509 - I think she's the one. - Not tonight. 01:20:05.640 --> 01:20:08.393 But Todd, I'm in love. 01:20:08.520 --> 01:20:12.229 As long as she buys something every 5 minutes, and you clock it as a separate incident. 01:20:12.360 --> 01:20:15.193 - You can say whatever you want. - Thanks, Todd. 01:20:15.320 --> 01:20:20.758 Elizabeth, wonderful news, we can speak all night... I mean all day. 01:20:23.400 --> 01:20:28.349 Yes sir, no sir... maybe sir. 01:20:28.480 --> 01:20:31.711 Quick, quick, quick... It's a supervisor demand. 01:20:31.840 --> 01:20:34.718 Give it me, thanks. 01:20:37.306 --> 01:20:38.623 Hello? 01:20:39.031 --> 01:20:39.841 You got to be kidding me... 01:20:40.068 --> 01:20:42.822 I'm buying a freaking American eagle from a company that's suppose to be in America... 01:20:43.053 --> 01:20:44.023 and I get it in India? 01:20:44.058 --> 01:20:46.797 - I understand that you're upset, sir. - No, you don't. 01:20:46.800 --> 01:20:50.101 You don't understand, last month I lost my job at the plant, where I worked for 22 years... 01:20:50.228 --> 01:20:51.767 because the whole operation moved to Mexico. 01:20:51.800 --> 01:20:53.950 My brother had to leave town because there're no jobs. 01:20:54.080 --> 01:20:55.307 I know how you feel, sir. 01:20:55.607 --> 01:20:57.388 No, you don't, you have a job. 01:20:57.423 --> 01:20:59.796 Sir, please don't hang up, I have a solution for you. 01:20:59.816 --> 01:21:01.088 What? 01:21:01.100 --> 01:21:03.763 Please, understand that many Americans are upset about outsourcing... 01:21:03.798 --> 01:21:07.559 so we have located American made versions of all our products. 01:21:07.680 --> 01:21:10.657 If you have a pen, I will give you the website of an American company... 01:21:11.051 --> 01:21:13.281 that makes an eagle statue very similar to ours... 01:21:13.516 --> 01:21:15.009 same size, same material... 01:21:15.026 --> 01:21:17.652 Only theirs is made 100 percent in America. 01:21:17.760 --> 01:21:21.548 Well, thanks, I appreciate it... But, ah... is the price about the same? 01:21:21.680 --> 01:21:24.911 No, sir, theres is $212.00 more. 01:21:29.540 --> 01:21:30.830 Sir... 01:21:30.840 --> 01:21:35.970 - Yea, alright... ah, just sell me yours. - Thank you sir, may I have your credit card number? 01:21:41.360 --> 01:21:43.923 Alright, ma'am, let me check that with my supervisor. 01:21:44.474 --> 01:21:47.798 Ok, the shipping fee for overnight, is no extra charge. Anything else I can do? 01:21:47.833 --> 01:21:50.875 Thank you, for shopping at Western Novelty. My name Guarav. 01:21:56.440 --> 01:21:59.910 That's it for today, well done everyone. Thank you. 01:22:00.040 --> 01:22:05.558 Oh, by the way, you broke 6. Congratulations. 01:22:05.680 --> 01:22:09.593 You guys are amazing. I wanna see you all at the Lotus. 01:22:15.280 --> 01:22:17.877 Dave? 01:22:18.080 --> 01:22:21.977 - Dave... you doing OK? - I feel like I swallowed a live squirrel 01:22:22.044 --> 01:22:23.578 Don't worry, it only last's for a week. 01:22:24.400 --> 01:22:27.870 Some of us are going to the Lotus to celebrate. Why don't you come with us? 01:22:28.000 --> 01:22:28.997 Whats the Lotus? 01:22:29.637 --> 01:22:32.487 Its like an afterhours club for call center workers, who get off at 6am. 01:22:32.522 --> 01:22:33.632 It would really be fun. You wouldn't like it. 01:22:33.760 --> 01:22:36.274 - I need to talk to you. - We can talk tomorrow. 01:22:36.400 --> 01:22:39.119 Yea, yea, but there's another reason, I came here. 01:22:40.760 --> 01:22:45.231 I need to wipe out all the proprietary data, of these hard drives, before we pull out of India. 01:22:47.520 --> 01:22:48.795 What are you talking about? 01:22:49.127 --> 01:22:51.897 Don't tell me we'll ship out, and moving Fulfillment back to Seattle? 01:22:51.899 --> 01:22:54.071 No... China. 01:22:54.200 --> 01:22:56.401 We're running an existing call center there already. 01:22:57.186 --> 01:22:58.219 They go online tomorrow. 01:22:58.600 --> 01:23:03.879 China is the new India. 20 heads for the price of one. 01:23:04.000 --> 01:23:06.992 What're you gonna do? 01:23:40.640 --> 01:23:43.029 - Big speech. - Speech. 01:23:43.160 --> 01:23:45.549 I do have something to say. 01:23:45.680 --> 01:23:48.114 Unfortunately, it's bad news. 01:23:48.240 --> 01:23:51.755 I just found out... 01:23:51.880 --> 01:23:55.031 I don't know there's an easy way to do this. 01:23:55.160 --> 01:23:59.358 Western Novelty has decided to move Order Fulfillment to China. 01:24:01.200 --> 01:24:04.317 All of your jobs have been outsourced. 01:24:05.560 --> 01:24:08.632 Don't go to work tomorrow. Its over. 01:24:08.760 --> 01:24:12.389 Mr. Dave is wiping out the hard drives, right now. 01:24:12.520 --> 01:24:16.035 You get a month severance pay. Thats it. 01:24:22.240 --> 01:24:26.028 Guys... announcement. 01:24:26.160 --> 01:24:28.355 I am... 01:24:28.480 --> 01:24:33.270 I'm engaged to Elizabeth Watson in Orange, New Jersey. 01:24:44.880 --> 01:24:48.475 I'm sorry, I didn't know, I swear. 01:24:48.600 --> 01:24:50.989 Why are they happy about this? 01:24:51.120 --> 01:24:54.749 They will be, it doesn't matter. 01:24:54.880 --> 01:24:57.997 We trained them to a point, were they can get a job anywhere. 01:24:58.120 --> 01:25:01.749 Microsoft, Dell, Office Tiger. 01:25:01.880 --> 01:25:04.474 They'll get a job in a week. 01:25:04.600 --> 01:25:07.751 And with severance pay, they can have some... fun. 01:25:07.880 --> 01:25:10.440 So you can get another job too? 01:25:10.560 --> 01:25:12.755 Management is different. 01:25:12.880 --> 01:25:15.269 I'm not young any more. 01:25:15.400 --> 01:25:18.198 If I'm lucky, I'll get a job. 01:25:18.320 --> 01:25:20.914 But that might take a long time. 01:25:21.040 --> 01:25:25.477 If Bhagyashree's parents will hear this, she will marry someone else. 01:25:25.600 --> 01:25:28.114 - What's her hurry? - Astrology. 01:25:28.240 --> 01:25:31.437 Her moon are lined up. Auspices time. 01:25:31.560 --> 01:25:35.109 She must marry this year. And now I don't have a job. 01:25:35.240 --> 01:25:37.879 I'm so sorry. 01:25:38.000 --> 01:25:41.117 - I must leave India. - What? Why? 01:25:41.240 --> 01:25:45.677 I will die if I see Bhagyashree walking on the street, with a new husband. 01:25:47.920 --> 01:25:51.595 If it's any consolation, I'm probably fired too. 01:25:54.400 --> 01:25:56.994 I'm sorry. 01:25:57.120 --> 01:25:59.588 You're a good boss. 01:25:59.720 --> 01:26:02.109 Asha, sorry. 01:26:02.240 --> 01:26:07.997 Oh, I'm not concerned about the job, I'm more concerned about my novel. 01:26:08.120 --> 01:26:11.430 - Your what? - I'm writing a book in between calls at work. 01:26:11.560 --> 01:26:15.189 And I saved a copy on my hard drive, I don't want Dave to erase it. 01:26:15.320 --> 01:26:17.993 So, can we go back and save it? 01:26:18.120 --> 01:26:22.716 - Yes, I guess we should. - I think we should go, immediately! 01:26:24.960 --> 01:26:27.997 What's this book of yours called? 01:26:28.120 --> 01:26:30.395 'Holiday in Goa. ' 01:26:39.080 --> 01:26:42.152 - That was great, I almost believed you myself. - Stop! 01:26:42.280 --> 01:26:44.953 - No time for small talk. - Where can we go? 01:26:45.080 --> 01:26:49.756 Guarav gave us the key to his place... It's OK, he's a friend. We can trust him. 01:26:49.880 --> 01:26:53.919 We can be alone together. We have two hours. 01:27:11.160 --> 01:27:14.869 OK, I have to ask you something. 01:27:15.000 --> 01:27:17.150 What is that? 01:27:17.280 --> 01:27:20.590 It's a bindi, it's a third eye. 01:27:20.720 --> 01:27:24.474 It's the eye, with which you see, the most important things. 01:27:25.800 --> 01:27:29.031 Sometime two eyes arent enough, when you need help. 01:27:31.400 --> 01:27:33.960 You and me already have been in my third eye. 01:27:34.840 --> 01:27:38.310 Us? How? 01:27:38.440 --> 01:27:43.719 Well, my father is an assistant-manager with a foreign company, and my mother comes from a small village. 01:27:43.840 --> 01:27:47.674 A girl in my position, has her whole life mapped out in front of her. 01:27:47.800 --> 01:27:49.870 Everything I've done, I had to fight for. 01:27:50.000 --> 01:27:55.313 'Asha, you cant go to the university, Asha you can't work in a call center, what will people say?' 01:27:55.440 --> 01:27:57.874 and then what you said... 01:27:58.000 --> 01:28:01.436 It was the first time, that I ever heard anything like that. 01:28:04.640 --> 01:28:07.313 What did I say? 01:28:07.440 --> 01:28:10.238 'Asha can do anything'. 01:28:19.200 --> 01:28:23.955 I always wanted to believe that. Until you, I didn't think it was true. 01:28:25.800 --> 01:28:28.234 I hope Ashok sees that. 01:28:28.360 --> 01:28:31.477 Well he better, because if he doesn't then I'll leave him, 01:28:31.600 --> 01:28:34.876 and I'll come to the US and take away your job. 01:28:37.400 --> 01:28:39.391 God, I'm gonna miss you. 01:28:41.400 --> 01:28:46.349 - You'll meet someone. - She won't smell like cardamom. 01:28:51.120 --> 01:28:54.317 Rub some on her and pretend she's me. 01:28:54.440 --> 01:28:57.637 She won't have your eyes either. 01:28:57.760 --> 01:29:01.594 I wish I could meet someone exactly like you. 01:29:01.720 --> 01:29:03.870 Well... almost exactly. 01:29:07.200 --> 01:29:09.111 Almost? 01:29:09.240 --> 01:29:14.598 Someone as beautifully as you, as smart as you. 01:29:14.720 --> 01:29:17.075 It's funny. 01:29:17.200 --> 01:29:19.236 What? 01:29:19.360 --> 01:29:23.876 But is not afraid to try, 'Monkey pulls the turnip'. 01:29:32.120 --> 01:29:34.839 Asha can do anything. 01:29:48.480 --> 01:29:50.675 - Hi, Doad, how are you? - Good. 01:29:50.800 --> 01:29:55.351 My friend Sudah. My guest, Doad. 01:30:08.080 --> 01:30:10.878 Yes, yes. 01:30:11.441 --> 01:30:15.839 Data is uploaded, these hardware is not worth shipping to China, so I'm just gonna leave it here. 01:30:15.840 --> 01:30:20.130 If there's anything you want other than that plasma, I got that covered, you can take it. 01:30:20.160 --> 01:30:24.836 Just do it, Dave, if thats my option, just let me go, you don't need me anymore. 01:30:24.960 --> 01:30:27.235 We don't need you here. 01:30:27.360 --> 01:30:29.669 We need you in Shanghai. 01:30:29.800 --> 01:30:33.315 - You're insane. - Someone gotta train the new guy. 01:30:33.440 --> 01:30:37.718 We've been acquired by the largest direct marketing firm within the United States. 01:30:37.840 --> 01:30:40.035 Western is just gonna be a small part of this. 01:30:40.160 --> 01:30:44.756 The new company is gonna outsource 4000 call center jobs. 01:30:44.880 --> 01:30:46.845 They need a VP to manage it all. 01:30:47.770 --> 01:30:49.827 I showed them your numbers, and they want you. 01:30:51.400 --> 01:30:52.974 It's no joke, it's a great job. 01:30:53.188 --> 01:30:55.734 You get to keep all the benefits you have now, plus a fat raise. 01:30:57.520 --> 01:30:59.954 I'm not going to China. 01:31:00.080 --> 01:31:05.108 and you get to keep the stock option, as oppose to losing them, and being unemployed. 01:31:05.240 --> 01:31:08.994 No thanks. 01:31:09.120 --> 01:31:12.749 Someone's head hunting you? Alright we'll beat their offer, whatever it is. 01:31:21.360 --> 01:31:26.309 Did I mention the stock option will double in value, maybe triple. 01:31:26.440 --> 01:31:31.070 You don't have to live in China, no, all you have to do is get the call center up to speed and just visit every... 01:31:31.071 --> 01:31:36.911 couple of months, you get first class travel, and a co. apartment is yours in a high-rise overlooking the harbor 01:31:37.040 --> 01:31:39.998 What do you want, Todd, just tell me what you want. 01:31:40.120 --> 01:31:45.513 You can't quit, then you've work your ass here, for nothing. 01:31:45.640 --> 01:31:50.111 You cant quit Todd. Who I'm gonna send to Shanghai now? 01:32:01.640 --> 01:32:04.108 Better Hurry, its boarding. 01:32:05.840 --> 01:32:08.434 Mrs. Puro... 01:32:08.560 --> 01:32:13.714 Congratulations, to both of you. Enjoy the view of the harbor. 01:32:13.840 --> 01:32:18.595 - Todd, you saved my life. - You saved mine. 01:32:18.720 --> 01:32:23.953 Don't worry about running the call centre. You'll be great, 'Break a leg'. 01:32:24.080 --> 01:32:27.789 - Break my leg? - Just an expression, it means good luck. 01:32:27.920 --> 01:32:32.391 Thank you, Todd. I hope that both your legs get broken. 01:32:34.240 --> 01:32:37.789 I'll never forget you said that. 01:33:05.720 --> 01:33:09.110 Mom? Hey, its Todd. 01:33:09.240 --> 01:33:11.276 Yeah, I'm back. 01:33:11.400 --> 01:33:15.916 It was... I'll tell you about it, when I come by to visit... 01:34:56.310 --> 01:34:58.216 Hello...