[Script Info] Title: [Events] Format: Layer, Start, End, Style, Name, MarginL, MarginR, MarginV, Effect, Text Dialogue: 0,0:00:04.47,0:00:06.54,Default,,0000,0000,0000,,[PHONE RINGS] Dialogue: 0,0:00:06.54,0:00:08.88,Default,,0000,0000,0000,,All Pro vacuums. This is Tanya. Dialogue: 0,0:00:08.88,0:00:13.22,Default,,0000,0000,0000,,>>Hey Tanya, I'm having a problem \Nwith my vacuum cleaner. Dialogue: 0,0:00:13.22,0:00:15.22,Default,,0000,0000,0000,,Uh, it just stopped working on me. Dialogue: 0,0:00:15.22,0:00:18.10,Default,,0000,0000,0000,,I don't know why it's not working. \NUh, it's not old... Dialogue: 0,0:00:18.10,0:00:21.02,Default,,0000,0000,0000,,>>Did you check underneath \Nto see if anything was blocking it? Dialogue: 0,0:00:21.02,0:00:23.70,Default,,0000,0000,0000,,>>Uh, well yeah, of course I did. Dialogue: 0,0:00:23.70,0:00:26.23,Default,,0000,0000,0000,,That was one of the \Nfirst things that I did. Dialogue: 0,0:00:26.23,0:00:29.32,Default,,0000,0000,0000,,Okay, alright. \NThis is what happened. Dialogue: 0,0:00:29.32,0:00:32.35,Default,,0000,0000,0000,,This morning, I started vacuuming \Nin my son's room. Dialogue: 0,0:00:32.35,0:00:36.00,Default,,0000,0000,0000,,It's a pretty good sized room. \NIt's about a 12 by 12. Dialogue: 0,0:00:36.00,0:00:38.61,Default,,0000,0000,0000,,And it was working just fine. Dialogue: 0,0:00:38.61,0:00:42.22,Default,,0000,0000,0000,,And then I moved into the living room \Nwhich is even a larger room... Dialogue: 0,0:00:42.22,0:00:45.79,Default,,0000,0000,0000,,>>How about the belt. \NDid you check to see if it was broken? Dialogue: 0,0:00:45.79,0:00:47.18,Default,,0000,0000,0000,,>>No. Dialogue: 0,0:00:47.18,0:00:51.99,Default,,0000,0000,0000,,It wasn't the belt. \NI checked that, too. Dialogue: 0,0:00:51.99,0:00:55.78,Default,,0000,0000,0000,,I'm trying to explain that \Nwhat I was doing... Dialogue: 0,0:00:55.78,0:00:59.18,Default,,0000,0000,0000,,Okay, hold on, \NI'm trying to explain to you Dialogue: 0,0:00:59.18,0:01:02.32,Default,,0000,0000,0000,,what happened when the vacuum \Nbroke - what I was doing. Dialogue: 0,0:01:02.32,0:01:04.24,Default,,0000,0000,0000,,When I was vacuuming the living room, Dialogue: 0,0:01:04.24,0:01:07.65,Default,,0000,0000,0000,,I started noticing that it wasn't \Npicking up stuff so good. Dialogue: 0,0:01:07.65,0:01:11.95,Default,,0000,0000,0000,,So I turned it off and I got down \Nand started looking at it. Dialogue: 0,0:01:11.95,0:01:14.63,Default,,0000,0000,0000,,And the carpet was kind of high, \Nbut you know, Dialogue: 0,0:01:14.63,0:01:16.76,Default,,0000,0000,0000,,nothing was clogged underneath. Dialogue: 0,0:01:16.76,0:01:19.57,Default,,0000,0000,0000,,And also, I did look at the belt \Nand it seemed okay. Dialogue: 0,0:01:19.57,0:01:23.51,Default,,0000,0000,0000,,>>Did the vacuum cleaner work \Nwhen you first started using it today? Dialogue: 0,0:01:23.51,0:01:28.79,Default,,0000,0000,0000,,>>Yes, that - I just said that. \NI remember I told you that, Dialogue: 0,0:01:28.79,0:01:33.18,Default,,0000,0000,0000,,I started off vacuuming my son's room, \Nand it worked just fine. Dialogue: 0,0:01:33.18,0:01:37.12,Default,,0000,0000,0000,,And uh, you know, when I was \Nvacuuming the living room, Dialogue: 0,0:01:37.12,0:01:38.70,Default,,0000,0000,0000,,that's when it stopped working. Dialogue: 0,0:01:38.70,0:01:40.02,Default,,0000,0000,0000,,>>Have you ever checked the bag? Dialogue: 0,0:01:40.02,0:01:42.14,Default,,0000,0000,0000,,They get full and \Nyou have to replace them. Dialogue: 0,0:01:42.14,0:01:52.23,Default,,0000,0000,0000,,>>Um, huh. You know what, uh, \Ngosh, let me - let me check the bag. Dialogue: 0,0:01:52.23,0:01:56.13,Default,,0000,0000,0000,,That might be it. \NHold on for just a moment. Dialogue: 0,0:01:56.13,0:01:57.80,Default,,0000,0000,0000,,I'm still gonna be on the phone, alright? Dialogue: 0,0:01:57.80,0:01:59.10,Default,,0000,0000,0000,,>>Okay. Dialogue: 0,0:01:59.10,0:02:00.25,Default,,0000,0000,0000,,[Man on phone sighs] Dialogue: 0,0:02:02.18,0:02:03.83,Default,,0000,0000,0000,,Let's see here. Dialogue: 0,0:02:12.90,0:02:16.36,Default,,0000,0000,0000,,Alright, okay, it's completely full. Dialogue: 0,0:02:16.36,0:02:19.64,Default,,0000,0000,0000,,I can't believe my girlfriend \Ndidn't change the bag. It... Dialogue: 0,0:02:19.64,0:02:22.63,Default,,0000,0000,0000,,>>Well, it sounds like that \Nfixed your problem. Dialogue: 0,0:02:22.63,0:02:26.20,Default,,0000,0000,0000,,>>Yeah, uh, thank you. Dialogue: 0,0:02:26.20,0:02:28.64,Default,,0000,0000,0000,,>>Okay, no problem.