1 00:00:00,501 --> 00:00:04,428 Okay, let's have a look at risk management in practice 2 00:00:04,457 --> 00:00:08,474 And what I want to do is to start with some basic concepts 3 00:00:08,485 --> 00:00:14,015 then focus on two difficult areas in the risk process 4 00:00:14,242 --> 00:00:19,164 So, I guess if I asked you to define the word 'risk' 5 00:00:19,174 --> 00:00:22,954 you would have some ideas of what it meant 6 00:00:22,967 --> 00:00:26,476 We might not have a formal definition that we could quote, 7 00:00:26,476 --> 00:00:30,253 but we all have something in our minds when we hear the word 'risk' 8 00:00:30,274 --> 00:00:33,972 This is what we think, and maybe you think of things like this 9 00:00:34,234 --> 00:00:38,534 Maybe you feel like this little guy, facing some big ugly challenge 10 00:00:38,534 --> 00:00:41,791 that you know is just going to squash you flat. 11 00:00:42,066 --> 00:00:43,766 Maybe you feel like this guy. 12 00:00:44,024 --> 00:00:46,489 This is a real job in North Korea, 13 00:00:47,768 --> 00:00:51,367 and his job is to hold the target for other people to shoot at 14 00:00:51,500 --> 00:00:53,979 Sometimes project managers have the target here 15 00:00:54,292 --> 00:00:56,911 We feel like everybody is shooting at us in our job 16 00:00:57,757 --> 00:01:01,987 Or maybe you just know there's something nasty out there, waiting to get you 17 00:01:02,470 --> 00:01:05,700 And maybe that's what you think of when you think of the word 'risk' 18 00:01:06,361 --> 00:01:09,574 Well that's partly true but it's not the whole truth. 19 00:01:10,193 --> 00:01:13,625 Risk is not the same as uncertainty. 20 00:01:14,220 --> 00:01:16,963 Risk is related to uncertainty but they're different. 21 00:01:17,670 --> 00:01:23,826 So all risks are uncertain but not all uncertainties are risks. 22 00:01:24,653 --> 00:01:27,589 If you have a risk register or a risk list, 23 00:01:27,942 --> 00:01:31,435 you don't have a million items in it, or you shouldn't. 24 00:01:31,962 --> 00:01:34,512 You don't even probably have a thousand items in it, 25 00:01:34,512 --> 00:01:35,788 you have a smaller number. 26 00:01:36,714 --> 00:01:40,007 Although there are millions of uncertainties in the world. 27 00:01:40,400 --> 00:01:44,313 So how do we decide which uncertainties we're going to call 'risk'? 28 00:01:44,677 --> 00:01:47,280 And write them down and put them in our risk register 29 00:01:47,548 --> 00:01:50,057 and decide to do something about them. 30 00:01:50,483 --> 00:01:56,362 Clearly 'risk' is a subset of uncertainties, but which subset? 31 00:01:56,942 --> 00:01:58,133 How do you know? 32 00:01:58,798 --> 00:02:02,948 I think it's very simple to separate risk and uncertainty. 33 00:02:03,199 --> 00:02:05,274 And I used 3 English words, 34 00:02:05,425 --> 00:02:10,019 these words here, 'risk is uncertainty that matters." 35 00:02:11,503 --> 00:02:14,783 Because most of the uncertainties in the world don't matter. 36 00:02:15,564 --> 00:02:19,014 We don't care if it's going to rain in London tomorrow afternoon. 37 00:02:19,400 --> 00:02:23,780 It might, it might not, it's irrelevant, it doesn't matter. 38 00:02:24,498 --> 00:02:26,948 We don't care what the exchange rate will be 39 00:02:26,948 --> 00:02:30,703 if it's between the Russian Ruble and the Chinese Yen in 2020. 40 00:02:30,703 --> 00:02:32,387 It doesn't matter to us. 41 00:02:32,888 --> 00:02:35,118 But there are things on our projects, 42 00:02:35,427 --> 00:02:37,117 and things in our families, 43 00:02:37,271 --> 00:02:38,871 and things in our country, 44 00:02:38,979 --> 00:02:41,446 which are uncertain which do matter to us. 45 00:02:42,195 --> 00:02:45,338 If it's an uncertainty that matters, it's a risk. 46 00:02:46,188 --> 00:02:49,991 So here's another question, how do you know what matters? 47 00:02:50,751 --> 00:02:53,396 In your projects, what are the things that matter? 48 00:02:54,077 --> 00:02:57,875 The things that matter in our projects are our objectives.