[Script Info]
Title: 
[Events]
Format: Layer, Start, End, Style, Name, MarginL, MarginR, MarginV, Effect, Text
Dialogue: 0,0:00:01.75,0:00:05.27,Default,,0000,0000,0000,,Colfax Avenue here in Denver, Colorado
Dialogue: 0,0:00:05.29,0:00:09.16,Default,,0000,0000,0000,,was once called the longest,\Nwickedest street in America.
Dialogue: 0,0:00:10.25,0:00:13.45,Default,,0000,0000,0000,,My office is there in the same place,\Nit's a medical desert.
Dialogue: 0,0:00:14.01,0:00:16.37,Default,,0000,0000,0000,,There are government clinics\Nand hospitals nearby,
Dialogue: 0,0:00:16.39,0:00:19.36,Default,,0000,0000,0000,,but they're not enough to handle\Nthe poor who live in the area.
Dialogue: 0,0:00:19.39,0:00:21.100,Default,,0000,0000,0000,,By poor, I mean those who are on Medicaid.
Dialogue: 0,0:00:22.02,0:00:25.48,Default,,0000,0000,0000,,Not just for the homeless;\N20 percent of this country is on Medicaid.
Dialogue: 0,0:00:26.34,0:00:30.56,Default,,0000,0000,0000,,If your neighbors have a family of four\Nand make less than 33,000 a year,
Dialogue: 0,0:00:30.58,0:00:32.38,Default,,0000,0000,0000,,then they can get Medicaid.
Dialogue: 0,0:00:32.85,0:00:34.94,Default,,0000,0000,0000,,But they can't find a doctor to see them.
Dialogue: 0,0:00:35.50,0:00:36.85,Default,,0000,0000,0000,,A study by Merritt Hawkins
Dialogue: 0,0:00:36.87,0:00:39.63,Default,,0000,0000,0000,,found that only 20 percent\Nof the family doctors in Denver
Dialogue: 0,0:00:39.66,0:00:41.46,Default,,0000,0000,0000,,take any Medicaid patients.
Dialogue: 0,0:00:41.95,0:00:46.08,Default,,0000,0000,0000,,And of those 20 percent, some have caps,\Nlike five Medicaid patients a month.
Dialogue: 0,0:00:47.13,0:00:50.71,Default,,0000,0000,0000,,Others make Medicaid patients\Nwait months to be seen,
Dialogue: 0,0:00:50.73,0:00:53.71,Default,,0000,0000,0000,,but will see you today,\Nif you have Blue Cross.
Dialogue: 0,0:00:54.30,0:00:59.44,Default,,0000,0000,0000,,This form of class discrimination is legal\Nand is not just a problem in Denver.
Dialogue: 0,0:01:00.18,0:01:02.32,Default,,0000,0000,0000,,Almost half the family\Ndoctors in the country
Dialogue: 0,0:01:02.34,0:01:04.47,Default,,0000,0000,0000,,refuse to see Medicaid patients.
Dialogue: 0,0:01:05.16,0:01:06.51,Default,,0000,0000,0000,,Why?
Dialogue: 0,0:01:06.53,0:01:09.22,Default,,0000,0000,0000,,Well, because Medicaid pays less\Nthan private insurance
Dialogue: 0,0:01:09.25,0:01:13.25,Default,,0000,0000,0000,,and because Medicaid patients\Nare seen as more challenging.
Dialogue: 0,0:01:14.05,0:01:16.88,Default,,0000,0000,0000,,Some show up late for appointments,\Nsome don't speak English
Dialogue: 0,0:01:16.90,0:01:19.87,Default,,0000,0000,0000,,and some have trouble\Nfollowing instructions.
Dialogue: 0,0:01:20.78,0:01:23.85,Default,,0000,0000,0000,,I thought about this\Nwhile in medical school.
Dialogue: 0,0:01:24.47,0:01:28.74,Default,,0000,0000,0000,,If I could design a practice\Nthat caters to low-income folks
Dialogue: 0,0:01:28.76,0:01:30.76,Default,,0000,0000,0000,,instead of avoiding them,
Dialogue: 0,0:01:30.78,0:01:35.58,Default,,0000,0000,0000,,then I would have guaranteed customers\Nand very little competition.
Dialogue: 0,0:01:35.60,0:01:36.93,Default,,0000,0000,0000,,(Laughter)
Dialogue: 0,0:01:36.96,0:01:41.72,Default,,0000,0000,0000,,So after residency, I opened up shop\Ndoing underserved medicine.
Dialogue: 0,0:01:41.74,0:01:44.40,Default,,0000,0000,0000,,Not as a non-profit,\Nbut as a private practice.
Dialogue: 0,0:01:44.82,0:01:48.83,Default,,0000,0000,0000,,A small business,\Nseeing only resettled refugees.
Dialogue: 0,0:01:50.08,0:01:51.24,Default,,0000,0000,0000,,That was six years ago,
Dialogue: 0,0:01:51.27,0:01:54.72,Default,,0000,0000,0000,,and since then we've served\N50,000 refugee medical visits.
Dialogue: 0,0:01:54.74,0:02:01.72,Default,,0000,0000,0000,,(Applause)
Dialogue: 0,0:02:02.29,0:02:05.14,Default,,0000,0000,0000,,Ninety percent of our\Npatients have Medicaid,
Dialogue: 0,0:02:05.17,0:02:07.43,Default,,0000,0000,0000,,and most of the rest we see for free.
Dialogue: 0,0:02:07.94,0:02:10.29,Default,,0000,0000,0000,,Most doctors say you can't\Nmake money on Medicaid,
Dialogue: 0,0:02:10.32,0:02:12.15,Default,,0000,0000,0000,,but we're doing it just fine.
Dialogue: 0,0:02:12.17,0:02:13.32,Default,,0000,0000,0000,,How?
Dialogue: 0,0:02:13.81,0:02:16.67,Default,,0000,0000,0000,,Well, if this were real capitalism,\Nthen I wouldn't tell you,
Dialogue: 0,0:02:16.70,0:02:18.42,Default,,0000,0000,0000,,because you'd become my competition.
Dialogue: 0,0:02:18.44,0:02:19.94,Default,,0000,0000,0000,,(Laughter)
Dialogue: 0,0:02:19.96,0:02:22.53,Default,,0000,0000,0000,,But I call this\N"bleeding heart" capitalism.
Dialogue: 0,0:02:23.78,0:02:27.18,Default,,0000,0000,0000,,And we need more people doing this,\Nnot less, so here's how.
Dialogue: 0,0:02:28.24,0:02:31.20,Default,,0000,0000,0000,,We break down the walls\Nof our medical maze
Dialogue: 0,0:02:31.22,0:02:33.60,Default,,0000,0000,0000,,by taking the challenges\Nof Medicaid patients,
Dialogue: 0,0:02:33.63,0:02:36.94,Default,,0000,0000,0000,,turning them into opportunities,\Nand pocketing the difference.
Dialogue: 0,0:02:38.39,0:02:41.24,Default,,0000,0000,0000,,The nuts and bolts may seem\Nsimple, but they add up.
Dialogue: 0,0:02:41.27,0:02:43.65,Default,,0000,0000,0000,,For example, we have no appointments.
Dialogue: 0,0:02:44.05,0:02:45.63,Default,,0000,0000,0000,,We're walk-in only.
Dialogue: 0,0:02:46.49,0:02:49.01,Default,,0000,0000,0000,,Of course, that's how it works\Nat the emergency room,
Dialogue: 0,0:02:49.03,0:02:52.04,Default,,0000,0000,0000,,at urgent cares and at Taco Bell.
Dialogue: 0,0:02:52.53,0:02:53.53,Default,,0000,0000,0000,,(Laughter)
Dialogue: 0,0:02:53.55,0:02:56.15,Default,,0000,0000,0000,,But not usually\Nat family doctor's offices.
Dialogue: 0,0:02:56.86,0:02:58.01,Default,,0000,0000,0000,,Why do we do it?
Dialogue: 0,0:02:58.63,0:03:01.90,Default,,0000,0000,0000,,Because Nasra can't call\Nfor an appointment.
Dialogue: 0,0:03:01.93,0:03:05.24,Default,,0000,0000,0000,,She has a phone, but she\Ndoesn't have phone minutes.
Dialogue: 0,0:03:05.26,0:03:08.39,Default,,0000,0000,0000,,She can't speak English\Nand she can't navigate a phone tree.
Dialogue: 0,0:03:09.52,0:03:11.82,Default,,0000,0000,0000,,And she can't show up on time\Nfor an appointment,
Dialogue: 0,0:03:11.84,0:03:14.18,Default,,0000,0000,0000,,because she doesn't have a car,\Nshe takes the bus,
Dialogue: 0,0:03:14.20,0:03:17.53,Default,,0000,0000,0000,,and she takes care of three kids\Nplus her disabled father.
Dialogue: 0,0:03:18.33,0:03:19.66,Default,,0000,0000,0000,,So we have no appointments;
Dialogue: 0,0:03:19.69,0:03:21.45,Default,,0000,0000,0000,,she shows up when she wants.
Dialogue: 0,0:03:21.47,0:03:24.29,Default,,0000,0000,0000,,But usually waits less\Nthan 15 minutes to be seen.
Dialogue: 0,0:03:25.16,0:03:28.56,Default,,0000,0000,0000,,She then spends as much\Ntime with us as she needs.
Dialogue: 0,0:03:29.39,0:03:32.39,Default,,0000,0000,0000,,Sometimes that's 40 minutes,\Nusually it's less than five.
Dialogue: 0,0:03:33.17,0:03:35.17,Default,,0000,0000,0000,,She loves this flexibility.
Dialogue: 0,0:03:35.20,0:03:37.60,Default,,0000,0000,0000,,It's how she saw doctors in Somalia.
Dialogue: 0,0:03:38.24,0:03:41.32,Default,,0000,0000,0000,,And I love it, because I don't pay\Nstaff to do scheduling,
Dialogue: 0,0:03:41.35,0:03:44.64,Default,,0000,0000,0000,,and we have a zero no-show rate\Nand a zero late-show rate.
Dialogue: 0,0:03:44.67,0:03:47.71,Default,,0000,0000,0000,,(Laughter)
Dialogue: 0,0:03:47.74,0:03:52.30,Default,,0000,0000,0000,,(Applause)
Dialogue: 0,0:03:52.33,0:03:54.01,Default,,0000,0000,0000,,It makes business sense.
Dialogue: 0,0:03:54.97,0:03:57.32,Default,,0000,0000,0000,,Another difference is our office layout.
Dialogue: 0,0:03:57.34,0:03:59.90,Default,,0000,0000,0000,,Our exam rooms open\Nright to the waiting room,
Dialogue: 0,0:03:59.92,0:04:02.39,Default,,0000,0000,0000,,our medical providers\Nroom their own patients,
Dialogue: 0,0:04:02.42,0:04:06.25,Default,,0000,0000,0000,,and our providers stay in one room\Ninstead of alternating between rooms.
Dialogue: 0,0:04:07.38,0:04:10.88,Default,,0000,0000,0000,,Cutting steps cuts costs\Nand increases customer satisfaction.
Dialogue: 0,0:04:12.71,0:04:16.26,Default,,0000,0000,0000,,We also hand out free medicines,\Nright from our exam room,
Dialogue: 0,0:04:16.28,0:04:19.09,Default,,0000,0000,0000,,over-the-counter ones\Nand some prescription ones, too.
Dialogue: 0,0:04:19.12,0:04:21.16,Default,,0000,0000,0000,,If Nasra's baby is sick,
Dialogue: 0,0:04:21.19,0:04:25.47,Default,,0000,0000,0000,,we put a bottle of children's Tylenol\Nor amoxicillin right in her hand,
Dialogue: 0,0:04:25.49,0:04:29.44,Default,,0000,0000,0000,,she can take that baby straight back home\Ninstead of stopping at the pharmacy.
Dialogue: 0,0:04:31.21,0:04:34.66,Default,,0000,0000,0000,,I don't know about you, but I get sick\Njust looking at all those choices.
Dialogue: 0,0:04:35.05,0:04:37.59,Default,,0000,0000,0000,,Nasra doesn't stand a chance in there.
Dialogue: 0,0:04:39.49,0:04:41.16,Default,,0000,0000,0000,,We also text patients.
Dialogue: 0,0:04:41.52,0:04:43.39,Default,,0000,0000,0000,,We're open evenings and weekends.
Dialogue: 0,0:04:43.41,0:04:44.59,Default,,0000,0000,0000,,We do home visits.
Dialogue: 0,0:04:44.62,0:04:46.84,Default,,0000,0000,0000,,We've jumped dead car batteries.
Dialogue: 0,0:04:46.86,0:04:48.08,Default,,0000,0000,0000,,(Laughter)
Dialogue: 0,0:04:48.11,0:04:52.01,Default,,0000,0000,0000,,With customer satisfaction so high,\Nwe've never had to advertise.
Dialogue: 0,0:04:52.45,0:04:54.92,Default,,0000,0000,0000,,Yet are growing at 25 percent a year.
Dialogue: 0,0:04:56.29,0:04:59.15,Default,,0000,0000,0000,,And we've become real good\Nat working with Medicaid,
Dialogue: 0,0:04:59.17,0:05:02.28,Default,,0000,0000,0000,,since it's pretty much the only\Ninsurance company we deal with.
Dialogue: 0,0:05:02.94,0:05:05.33,Default,,0000,0000,0000,,Other doctor's offices chase\N10 insurance companies
Dialogue: 0,0:05:05.36,0:05:07.03,Default,,0000,0000,0000,,just to make ends meet.
Dialogue: 0,0:05:07.05,0:05:08.45,Default,,0000,0000,0000,,That's just draining.
Dialogue: 0,0:05:09.16,0:05:13.37,Default,,0000,0000,0000,,A single payer system is like monogamy:\Nit just works better.
Dialogue: 0,0:05:13.39,0:05:15.94,Default,,0000,0000,0000,,(Laughter)
Dialogue: 0,0:05:15.96,0:05:19.47,Default,,0000,0000,0000,,(Applause)
Dialogue: 0,0:05:19.50,0:05:23.07,Default,,0000,0000,0000,,Of course, Medicaid is funded\Nby tax payers like you,
Dialogue: 0,0:05:23.09,0:05:25.99,Default,,0000,0000,0000,,so you might be wondering\Nhow much does this cost the system.
Dialogue: 0,0:05:26.51,0:05:28.74,Default,,0000,0000,0000,,Well, we're cheaper than the alternatives.
Dialogue: 0,0:05:29.09,0:05:31.55,Default,,0000,0000,0000,,Some of our patients\Nmight go to the emergency room,
Dialogue: 0,0:05:31.57,0:05:33.97,Default,,0000,0000,0000,,which can cost thousands,\Njust for a simple cold.
Dialogue: 0,0:05:34.80,0:05:38.25,Default,,0000,0000,0000,,Some may stay home\Nand let their problems get worse,
Dialogue: 0,0:05:38.27,0:05:44.12,Default,,0000,0000,0000,,but most would try to make an appointment\Nat a clinic that's part of the system
Dialogue: 0,0:05:44.14,0:05:47.27,Default,,0000,0000,0000,,called the Federally\NQualified Health Centers.
Dialogue: 0,0:05:48.79,0:05:52.35,Default,,0000,0000,0000,,This is a nation-wide network\Nof safety-net clinics
Dialogue: 0,0:05:52.37,0:05:56.51,Default,,0000,0000,0000,,that receive twice as much\Ngovernment funding per visit,
Dialogue: 0,0:05:56.54,0:05:58.47,Default,,0000,0000,0000,,than private doctors like me.
Dialogue: 0,0:05:59.69,0:06:01.08,Default,,0000,0000,0000,,Not only they get more money,
Dialogue: 0,0:06:01.11,0:06:03.48,Default,,0000,0000,0000,,but by law, there can\Nonly be one in each area.
Dialogue: 0,0:06:04.57,0:06:07.76,Default,,0000,0000,0000,,That means they have a monopoly\Non special funding for the poor.
Dialogue: 0,0:06:09.00,0:06:10.32,Default,,0000,0000,0000,,And like any monopoly,
Dialogue: 0,0:06:10.34,0:06:14.25,Default,,0000,0000,0000,,there's a tendency for cost to go up,\Nand quality to go down.
Dialogue: 0,0:06:15.64,0:06:18.76,Default,,0000,0000,0000,,I'm not a government entity,\NI'm not a non-profit.
Dialogue: 0,0:06:19.40,0:06:20.86,Default,,0000,0000,0000,,I'm a private practice.
Dialogue: 0,0:06:20.88,0:06:23.42,Default,,0000,0000,0000,,I have a capitalist drive to innovate.
Dialogue: 0,0:06:23.94,0:06:26.54,Default,,0000,0000,0000,,I have to be fast and friendly.
Dialogue: 0,0:06:27.12,0:06:31.22,Default,,0000,0000,0000,,I have to be cost-effective\Nand culturally sensitive.
Dialogue: 0,0:06:31.69,0:06:34.13,Default,,0000,0000,0000,,I have to be tall, dark and handsome.
Dialogue: 0,0:06:34.15,0:06:37.26,Default,,0000,0000,0000,,(Laughter)
Dialogue: 0,0:06:37.29,0:06:40.36,Default,,0000,0000,0000,,And if I'm not, I'm going out of business.
Dialogue: 0,0:06:40.39,0:06:42.41,Default,,0000,0000,0000,,I can innovate faster than a non-profit,
Dialogue: 0,0:06:42.43,0:06:44.89,Default,,0000,0000,0000,,because I don't need a meeting\Nto move a stapler.
Dialogue: 0,0:06:45.31,0:06:51.31,Default,,0000,0000,0000,,(Applause)
Dialogue: 0,0:06:51.34,0:06:54.48,Default,,0000,0000,0000,,Really, none of our innovations\Nare new or unique,
Dialogue: 0,0:06:54.51,0:06:56.48,Default,,0000,0000,0000,,we just put them together in a unique way
Dialogue: 0,0:06:56.50,0:06:59.26,Default,,0000,0000,0000,,to help low-income folks\Nwhile making money.
Dialogue: 0,0:06:59.29,0:07:01.31,Default,,0000,0000,0000,,And then instead of taking\Nthat money home,
Dialogue: 0,0:07:01.33,0:07:04.73,Default,,0000,0000,0000,,I put it back into the refugee community\Nas a business expense.
Dialogue: 0,0:07:05.79,0:07:07.32,Default,,0000,0000,0000,,This is Mango House.
Dialogue: 0,0:07:07.34,0:07:09.28,Default,,0000,0000,0000,,My version of a medical home.
Dialogue: 0,0:07:09.100,0:07:12.79,Default,,0000,0000,0000,,In it, we have programs\Nto feed and clothe the poor.
Dialogue: 0,0:07:12.82,0:07:15.89,Default,,0000,0000,0000,,An after-school program, English classes,
Dialogue: 0,0:07:15.92,0:07:20.75,Default,,0000,0000,0000,,churches, dentist, legal help,\Nmental health, and the scout groups.
Dialogue: 0,0:07:21.82,0:07:24.27,Default,,0000,0000,0000,,These programs are run\Nby tenant organizations
Dialogue: 0,0:07:24.30,0:07:26.17,Default,,0000,0000,0000,,and amazing staff,
Dialogue: 0,0:07:26.20,0:07:31.20,Default,,0000,0000,0000,,but all receive some amount of funding\Nform profits from my clinic.
Dialogue: 0,0:07:33.22,0:07:36.36,Default,,0000,0000,0000,,Some call this social entrepreneurship.
Dialogue: 0,0:07:37.25,0:07:39.82,Default,,0000,0000,0000,,I call it social service arbitrage.
Dialogue: 0,0:07:40.91,0:07:44.74,Default,,0000,0000,0000,,Exploiting inefficiencies in our\Nhealth care system to serve the poor.
Dialogue: 0,0:07:45.97,0:07:48.28,Default,,0000,0000,0000,,We're serving 15,000 refugees a year
Dialogue: 0,0:07:48.30,0:07:51.12,Default,,0000,0000,0000,,at less cost than where else\Nthey would be going.
Dialogue: 0,0:07:53.09,0:07:56.15,Default,,0000,0000,0000,,Of course, there's downsides\Nto doing this as a private business,
Dialogue: 0,0:07:56.17,0:07:58.58,Default,,0000,0000,0000,,rather than as a non-profit\Nor a government entity.
Dialogue: 0,0:07:58.61,0:08:02.01,Default,,0000,0000,0000,,There's taxes and legal exposures.
Dialogue: 0,0:08:02.54,0:08:06.71,Default,,0000,0000,0000,,There's changing Medicaid rates\Nand specialists who don't take Medicaid.
Dialogue: 0,0:08:07.63,0:08:09.23,Default,,0000,0000,0000,,And there's bomb threats.
Dialogue: 0,0:08:10.69,0:08:13.38,Default,,0000,0000,0000,,Notice there's no apostrophes, it's like,
Dialogue: 0,0:08:13.41,0:08:15.60,Default,,0000,0000,0000,,"We were going to blow up\Nall you refugees!"
Dialogue: 0,0:08:15.62,0:08:21.27,Default,,0000,0000,0000,,(Laughter)
Dialogue: 0,0:08:21.29,0:08:23.34,Default,,0000,0000,0000,,"We were going to blow up\Nall you refugees,
Dialogue: 0,0:08:23.36,0:08:25.67,Default,,0000,0000,0000,,but then we went\Nto your English class, instead."
Dialogue: 0,0:08:25.70,0:08:29.30,Default,,0000,0000,0000,,(Laughter)
Dialogue: 0,0:08:29.33,0:08:35.40,Default,,0000,0000,0000,,(Applause)
Dialogue: 0,0:08:35.43,0:08:38.06,Default,,0000,0000,0000,,Now, you might be thinking\N"This guy's a bit different."
Dialogue: 0,0:08:38.09,0:08:39.09,Default,,0000,0000,0000,,(Laughter)
Dialogue: 0,0:08:39.11,0:08:40.39,Default,,0000,0000,0000,,Uncommon.
Dialogue: 0,0:08:40.41,0:08:41.43,Default,,0000,0000,0000,,(Laughter)
Dialogue: 0,0:08:41.46,0:08:43.28,Default,,0000,0000,0000,,A communal narcissist.
Dialogue: 0,0:08:43.30,0:08:44.33,Default,,0000,0000,0000,,(Laughter)
Dialogue: 0,0:08:44.36,0:08:45.51,Default,,0000,0000,0000,,A unicorn maybe,
Dialogue: 0,0:08:45.53,0:08:48.92,Default,,0000,0000,0000,,because if this was so easy,\Nthen other doctors would be doing it.
Dialogue: 0,0:08:49.63,0:08:52.95,Default,,0000,0000,0000,,Well, based on Medicaid rates,\Nyou can do this in most of the country.
Dialogue: 0,0:08:52.97,0:08:54.57,Default,,0000,0000,0000,,You can be your own boss,
Dialogue: 0,0:08:54.60,0:08:57.36,Default,,0000,0000,0000,,help the poor and make\Ngood money doing it.
Dialogue: 0,0:08:57.38,0:08:58.60,Default,,0000,0000,0000,,Medical folks,
Dialogue: 0,0:08:58.62,0:09:00.64,Default,,0000,0000,0000,,you wrote on your school\Napplication essays
Dialogue: 0,0:09:00.66,0:09:03.32,Default,,0000,0000,0000,,that you wanted to help\Nthose less fortunate.
Dialogue: 0,0:09:03.34,0:09:06.61,Default,,0000,0000,0000,,But then you had your idealism\Nbeaten out of you in training.
Dialogue: 0,0:09:06.92,0:09:09.06,Default,,0000,0000,0000,,Your creativity bred out of you.
Dialogue: 0,0:09:09.92,0:09:11.80,Default,,0000,0000,0000,,It doesn't have to be that way.
Dialogue: 0,0:09:12.38,0:09:16.25,Default,,0000,0000,0000,,You can choose underserved medicine\Nas a life style specialty.
Dialogue: 0,0:09:17.02,0:09:18.58,Default,,0000,0000,0000,,Or you can be a specialist
Dialogue: 0,0:09:18.60,0:09:21.47,Default,,0000,0000,0000,,who cuts cost in order to see\Nlow-income folks.
Dialogue: 0,0:09:22.53,0:09:25.17,Default,,0000,0000,0000,,And for the rest of you,\Nwho don't work in health care,
Dialogue: 0,0:09:25.20,0:09:27.22,Default,,0000,0000,0000,,what did you write on your applications?
Dialogue: 0,0:09:27.24,0:09:30.73,Default,,0000,0000,0000,,Most of us wanted to save the world,\Nto make a difference.
Dialogue: 0,0:09:31.88,0:09:33.96,Default,,0000,0000,0000,,Maybe you've been\Nsuccessful in your career,
Dialogue: 0,0:09:33.98,0:09:36.20,Default,,0000,0000,0000,,but are now looking for that meaning?
Dialogue: 0,0:09:36.75,0:09:38.22,Default,,0000,0000,0000,,How can you get there?
Dialogue: 0,0:09:39.53,0:09:42.07,Default,,0000,0000,0000,,I don't just mean giving\Na few dollars or a few hours,
Dialogue: 0,0:09:42.09,0:09:47.67,Default,,0000,0000,0000,,I mean how can you use your expertise\Nto innovate new ways of serving others.
Dialogue: 0,0:09:48.42,0:09:50.68,Default,,0000,0000,0000,,It might be easier than you think.
Dialogue: 0,0:09:51.62,0:09:54.62,Default,,0000,0000,0000,,The only way we're going to bridge\Nthe underserved medicine gap
Dialogue: 0,0:09:54.64,0:09:56.66,Default,,0000,0000,0000,,is by seeing it as a business opportunity.
Dialogue: 0,0:09:56.69,0:09:59.17,Default,,0000,0000,0000,,The only way we're going to bridge\Nthe inequality gap
Dialogue: 0,0:09:59.20,0:10:03.40,Default,,0000,0000,0000,,is by recognizing our privileges\Nand using them to help others.
Dialogue: 0,0:10:04.24,0:10:08.34,Default,,0000,0000,0000,,(Applause)