[Script Info] Title: [Events] Format: Layer, Start, End, Style, Name, MarginL, MarginR, MarginV, Effect, Text Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Worldwide, over 1.5 billion people\Nexperience armed conflict. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,In response, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,people are force\Nto the leave their country, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,leaving over 15 million refugees. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Children, without a doubt, are the most\Ninnocent and vulnerable victims. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,But not just from the obvious\Nphysical dangers, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,but from the often unspoken effects\Nthat wars have on their families. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,The experiences of war leave children\Nat a real high risk Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,for the development of emotional\Nand behavioral problems. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Children, as we can only imagine, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,will feel worried, threatened and at risk, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,but there is good news. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,The quality of care that children\Nreceive in their families Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,can have a more significant affect\Non the their wellbeing Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,than from the actual experiences of war\Nthat they have been exposed to. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So actually, children can be protected\Nby warm, secure parenting Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,during and after conflict. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,In 2011, I was a first-year PhD student Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,in the University of Manchester's\NSchool of Psychological Sciences. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Like many of you here, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I watched the crisis in Syria unfold\Nin front of me on the TV. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,My family is originally from Syria, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and very early on, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I lost several family members\Nin really horrifying ways. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I'd sit and I'd gather with my family\Nand watch the TV. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So we've all seen those scenes -- Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,bombs destroying buildings, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,chaos, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,destruction, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and people screaming and running. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,It was always the people screaming\Nand running that really got me the most, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,especially those\Nterrified-looking children. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I was a mother to two young,\Ntypically inquisitive children. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They were five and six then, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,at an age where they typically asked\Nlots and lots of questions, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and expected real, convincing answers. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So I began to wonder what it might be like Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,to parent my children in a war zone\Nand a refugee camp. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Would my children change? Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Would my daughter's bright\Nhappy eyes lose their shine? Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Would my son's really relaxed and carefree\Nnature become fearful and withdrawn? Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,How would I cope? Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Would I change? Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,As psychologists and parent trainers, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,we know that arming parents with skills\Nin caring for their children Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,can have a huge effect on their wellbeing. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,We call this parent training. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So the question I had was, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,could parent training programs\Nbe useful for families Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,while they were still in war zones\Nor refugee camps? Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Could we reach them\Nwith advice or training Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that would help them\Nthrough these struggles? Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So, I approached my PhD supervisor, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Professor [Rachel Kalem], Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,with the idea of using my academic skills\Nto make some change in the real world. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I wasn't quite sure what\Nexactly I wanted to do. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,She listened carefully and patiently, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and then to my joy she said, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,"If that's what you want to do, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and it means so much to you, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,then let's do it. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Let's find ways to see if parent programs Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,can be useful for families\Nin these contexts." Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So for the past five years, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,myself and my colleagues -- Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Professor [Kalem] and Dr. Kim [Cartwright] Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,have been working on ways\Nto support families Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that have experienced\Nwar and displacement. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Now, to know how to help families\Nthat have been through conflict Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,support their children, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the first step must obviously be\Nto ask them what they're struggling with, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,right? Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I mean, it seems obvious. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,But it's often those\Nthat are the most vulnerable Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that we're trying to support Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that we actually don't ask. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,How many times have we just assumed\Nwe know exactly the right thing Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that's going to help someone or something\Nwithout actually asking them first? Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So I travelled to refugee camps\Nin Syria and in Turkey, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and I sat with families, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and I listened. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I listened to their parenting challenges, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I listened to their parenting struggles, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and I listened to their call for help. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And sometimes that was just [paused], Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,as all I could do was\Nhold hands with them, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and just join them in silent\Ncrying and prayer. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They told me about their struggles, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,they told me about the rough,\Nharsh refugee camp conditions Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that made it hard to focus on anything\Nbut practical chores Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,like collecting clean water. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They told me how they watched\Ntheir children withdraw; Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the sadness, depression, anger, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,bed-wetting, thumb-sucking,\Nfear of loud noises, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,fear of nightmares -- Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,terrifying, terrifying nightmares. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,These families had been through\Nwhat we had been watching on the TV. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,The mothers, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,almost half of them were now\Nwidows of war, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,or didn't even know if their husbands\Nwere dead or alive, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,described how they thought they\Nwere coping so badly. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They watched their children change, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and they had no idea how to help them. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They didn't know how to answer\Ntheir children's questions. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,What I found incredibly astonishing, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and so motivational, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,was that these families were so motivated\Nto support their children Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,despite all these challenges they faced, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,they were trying to help their children. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,They were making attempts at seeking\Nsupport from NGO workers, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,from refugee camp teachers, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,professional medics, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,other parents. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,One mother I met had only been\Nin a camp for four days, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and had already made two attempts Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,at seeking support for\Nher eight-year-old daughter Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,who was having terrible nightmares. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,But sadly, these attempts\Nare almost always useless. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Refugee camp doctors, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,when available, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,are almost always too busy, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,or don't have the knowledge or the time\Nfor basic parenting supports. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Refugee camp teachers and other parents\Nare just like them -- Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,part of new refugee community\Nwho's struggling with new needs. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So then we began to think. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,How could we help these families? Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,The families were struggling with things\Nmuch bigger than they could cope with. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,The Syrian crisis made it clear how\Nincredibly impossible it would be Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,to reach families on an individual level. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,How else could we help them? Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,How would reach families\Nat a population level, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and at low costs Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,in these terrifying, terrifying times. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,After hours of speaking to NGO workers, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,one suggested a fantastic, innovative idea Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,of distributing parenting\Ninformation leaflets via breadwrappers. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Bread wrappers that were being delivered\Nto famlies in a conflict zone in Syria Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,by humanitarian workers. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So that's what we did. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,The bread wrappers haven't changed\Nat all in their appearance, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,except for the addition\Nof two pieces of paper. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,One was a parenting information leaflet\Nthat had basic advice Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and information\Nthat normalized to the parent Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,what they might be experiencing Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and what their child\Nmight be experiencing. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And information on how they could\Nsupport themselves and their children, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,such as information like spending\Ntime talking to your child, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,showing them more affection, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,being more patient with your child, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,talking to your children. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,The other piece of paper\Nwas a feedback questionnaire, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and of course, there was a pen. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So is this simply leaflet distribution, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,or is this actually a possible means\Nof delievering psychological first-aid Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,that provides warm, secure,\Nloving parenting? Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,We managed to distribute 3,000\Nof these in just one week. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,What was incredible was we had\Na 60 percent response rate. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,60 percent of the 3,0000\Nfamilies responded. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I don't know how many researchers\Nwe have here today, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,but that kind of response rate\Nis fantastic. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,To have that in Manchester would be\Na huge achievement, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,let alone in a conflict zone in Syria -- Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,really highlighting how important\Nthese kinds of messages were to families. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I remember how excited and eager we were\Nfor the return of the questionnaires. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,The families had left\Nhundreds of messages -- Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,most incredibly positive and encouraging. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,But my favorite has got to be, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,"Thank you for not forgetting\Nabout us and our children." Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,This really illustrates\Nthe potential means Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,of the delievery of psychological\Nfirst-aid to families, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and the return of feedback, too. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Just imagine replicating this\Nusing other means, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,such as baby milk distribution, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,or female hygeine kits, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,or even food baskets. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,But let's bring this closer to home, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,because the refugee crisis Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,is one that is having an effect\Non every singly one of us. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,We're bombarded with images daily\Nof statistics and of photos, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and that's not surprising, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,because by last month, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,over one million refugees\Nhad reached Europe. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,One million. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Refugees are joining our communities, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,they're becoming our neighbors, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,their children are attending\Nour children's schools. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,So we've adapted the leaflet to meet\Nthe needs of European refugees, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and we have them online,\Nopen-access, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,in areas with a really high\Nrefugee influx. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,For example, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the Swedish Healthcare uploaded it\Nonto their website, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and within the first 45 minutes, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,it was downloaded 343 times -- Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,really highlighting how important it is\Nfor volunteers, practitioners, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and other parents Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,to have open-access, psychological\Nfirst-aid messages. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,In 2013, I was sitting on the cold\Nhard floor of a refugee camp tent Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,with mothers sitting around me Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,as I was conducting a focus group. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Across from me stood an elederly lady Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,with what seemed to be\Na 13-year-old girl lying beside her, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,with her head on her elderly lady's knees. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,The girl stayed quiet\Nthroughout the focus group, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,not talking at all, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,with her knees curled up\Nagainst her chest. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Towards the end of the focus group, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and as I was thanking\Nthe mothers for their time, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,the elderly lady looked at me\Nwhile point at the young girl, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and said to me, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,"Can you help us with...?" Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Not quite sure what she expected me to do, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,I looked at the young girl and smiled, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and in Arabic I said, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,"Salaam Alaikum, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,mā ismak?" Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,"What's your name?" Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,She looked at me really\Nconfused and unengaged, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,but then said, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,"Halul." Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Halul is the pet's name for the Arabic\Nfemale name, Hala, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and is only really used to refer\Nto really young girls. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,At that point I realized that actually\NHala was probably much older than 13. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,It turns out Hala was a 25-year-old mother\Nto three young children. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Hala had been a confident, bright,\Nbubbly, loving, caring mother Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,to her children, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,but the war had changed all of that. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,She had lived through bombs\Nbeing dropped in her town; Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,she had lived through explosions. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,When fighter jets were flying\Naround their building, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,dropping bombs, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,her children would be screaming, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,terrified from the noise. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Hala would frantically grab pillows\Nand cover her children's ears Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,to block out the noise, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,all the while screaming herself. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,When they reached the refugee camp, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,and she knew they were finally\Nin some kind of safety, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,she completely withdrew to acting\Nlike her old childhood self. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,She compeltely rejected her family... Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,her children, her husband. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Hala simply could no longer cope. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,This is a parenting struggle\Nwith a really tough ending, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,but sadly, it's not uncommon. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Those who experience armed\Nconflict and displacement Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,will face serious emotional stuggles. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,And that's something we can all relate to. Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,If you have been through\Na devastating time in your life, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,if you have lost someone or something\Nyou really care about, Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,how would you continue to cope? Dialogue: 0,9:59:59.99,9:59:59.99,Default,,0000,0000,0000,,Could you still be able to care\Nfor yourself and for your family?