0:00:01.040,0:00:04.791 I'm here to offer you[br]a new way to think about my field, 0:00:04.815,0:00:06.583 artificial intelligence. 0:00:06.607,0:00:08.621 I think the purpose of AI 0:00:08.645,0:00:12.079 is to empower humans[br]with machine intelligence. 0:00:13.286,0:00:15.736 And as machines get smarter, 0:00:15.760,0:00:17.013 we get smarter. 0:00:17.907,0:00:20.419 I call this "humanistic AI" -- 0:00:20.443,0:00:24.114 artificial intelligence[br]designed to meet human needs 0:00:24.138,0:00:27.069 by collaborating and augmenting people. 0:00:28.149,0:00:30.059 Now, today I'm happy to see 0:00:30.083,0:00:32.260 that the idea of an intelligent assistant 0:00:32.284,0:00:33.753 is mainstream. 0:00:33.777,0:00:38.837 It's the well-accepted metaphor[br]for the interface between humans and AI. 0:00:39.556,0:00:42.253 And the one I helped create[br]is called Siri. 0:00:42.957,0:00:44.109 You know Siri. 0:00:44.133,0:00:46.778 Siri is the thing that knows your intent 0:00:46.802,0:00:48.844 and helps you do it for you, 0:00:48.868,0:00:50.369 helps you get things done. 0:00:50.393,0:00:52.867 But what you might not know[br]is that we designed Siri 0:00:53.645,0:00:55.611 as humanistic AI, 0:00:55.635,0:00:58.806 to augment people[br]with a conversational interface 0:00:58.830,0:01:02.283 that made it possible for them[br]to use mobile computing, 0:01:02.307,0:01:05.591 regardless of who they were[br]and their abilities. 0:01:06.814,0:01:08.391 Now for most of us, 0:01:08.415,0:01:11.196 the impact of this technology 0:01:11.220,0:01:13.503 is to make things[br]a little bit easier to use. 0:01:13.916,0:01:16.095 But for my friend Daniel, 0:01:17.352,0:01:20.523 the impact of the AI[br]in these systems is a life changer. 0:01:21.217,0:01:26.050 You see, Daniel is a really social guy, 0:01:26.074,0:01:27.833 and he's blind and quadriplegic, 0:01:28.614,0:01:32.473 which makes it hard to use those devices[br]that we all take for granted. 0:01:32.497,0:01:34.939 The last time I was at his house,[br]his brother said, 0:01:34.963,0:01:36.821 "Hang on a second, Daniel's not ready. 0:01:36.845,0:01:39.187 He's on the phone with a woman[br]he met online." 0:01:40.250,0:01:42.260 I'm like, "That's cool, how'd he do it?" 0:01:42.284,0:01:45.778 Well, Daniel uses Siri[br]to manage his own social life -- 0:01:46.731,0:01:48.671 his email, text and phone -- 0:01:48.695,0:01:51.171 without depending on his caregivers. 0:01:52.501,0:01:54.239 This is kind of interesting, right? 0:01:54.263,0:01:55.580 The irony here is great. 0:01:55.604,0:01:58.500 Here's the man whose relationship with AI 0:01:58.524,0:02:01.701 helps him have relationships[br]with genuine human beings. 0:02:02.805,0:02:05.935 And this is humanistic AI. 0:02:07.404,0:02:09.802 Another example with[br]life-changing consequences 0:02:09.826,0:02:11.083 is diagnosing cancer. 0:02:12.795,0:02:14.950 When a doctor suspects cancer, 0:02:14.974,0:02:17.677 they take a sample[br]and send it to a pathologist, 0:02:17.701,0:02:19.653 who looks at it under a microscope. 0:02:20.145,0:02:22.670 Now, pathologists look at[br]hundreds of slides 0:02:22.694,0:02:25.018 and millions of cells every day. 0:02:25.630,0:02:27.017 So to support this task, 0:02:27.041,0:02:30.483 some researchers made an AI classifier. 0:02:31.548,0:02:36.101 Now, the classifier says,[br]"Is this cancer or is this not cancer?" 0:02:36.125,0:02:37.430 looking at the pictures. 0:02:38.355,0:02:39.919 The classifier was pretty good, 0:02:40.967,0:02:42.652 but not as good as the person, 0:02:43.945,0:02:45.713 who got it right most of the time. 0:02:46.427,0:02:52.607 But when they combine the ability[br]of the machine and the human together, 0:02:52.631,0:02:55.626 accuracy went to 99.5 percent. 0:02:57.150,0:03:02.151 Adding that AI to a partnership[br]eliminated 85 percent of the errors 0:03:02.175,0:03:05.861 that the human pathologist[br]would have made working alone. 0:03:06.820,0:03:09.979 That's a lot of cancer[br]that would have otherwise gone untreated. 0:03:11.097,0:03:13.027 Now, for the curious, it turns out 0:03:13.051,0:03:16.525 that the human was better[br]at rejecting false positives, 0:03:16.549,0:03:20.121 and the machine was better[br]at recognizing those hard-to-spot cases. 0:03:20.145,0:03:23.382 But the lesson here isn't about[br]which agent is better 0:03:23.406,0:03:25.484 at this image-classification task. 0:03:25.888,0:03:27.727 Those things are changing every day. 0:03:27.751,0:03:29.319 The lesson here 0:03:29.343,0:03:32.703 is that by combining the abilities[br]of the human and machine, 0:03:32.727,0:03:37.678 it created a partnership[br]that had superhuman performance. 0:03:38.543,0:03:41.483 And that is humanistic AI. 0:03:42.787,0:03:44.773 Now let's look at another example 0:03:44.797,0:03:47.084 with turbocharging performance. 0:03:47.108,0:03:48.511 This is design. 0:03:48.535,0:03:50.576 Now, let's say you're an engineer. 0:03:50.600,0:03:52.717 You want to design a new frame for a drum. 0:03:52.741,0:03:55.805 You get out your favorite[br]software tools, CAD tools, 0:03:55.829,0:04:00.044 and you enter the form and the materials[br]and then you analyze performance. 0:04:00.068,0:04:01.412 That gives you one design. 0:04:02.162,0:04:05.839 If you give those same tools to an AI, 0:04:05.863,0:04:08.987 it can generate thousands of designs. 0:04:10.193,0:04:12.127 This video by Autodesk is amazing. 0:04:12.151,0:04:13.451 This is real stuff. 0:04:14.092,0:04:17.163 So this transforms how we do design. 0:04:17.187,0:04:18.615 The human engineer now 0:04:18.639,0:04:21.954 says what the design should achieve, 0:04:21.978,0:04:23.134 and the machine says, 0:04:23.158,0:04:24.528 "Here's the possibilities." 0:04:25.758,0:04:28.698 Now in her job, the engineer's job 0:04:28.722,0:04:31.822 is to pick the one that best meets[br]the goals of the design, 0:04:31.846,0:04:35.185 which she knows as a human[br]better than anyone else, 0:04:35.209,0:04:37.003 using human judgment and expertise. 0:04:37.414,0:04:38.994 In this case, the winning form 0:04:39.018,0:04:41.729 looks kind of like something[br]nature would have designed, 0:04:41.753,0:04:43.868 minus a few million years of evolution 0:04:43.892,0:04:46.273 and all that unnecessary fur. 0:04:48.424,0:04:53.096 Now let's see where this idea[br]of humanistic AI might lead us 0:04:53.120,0:04:55.513 if we follow it into[br]the speculative beyond. 0:04:56.118,0:04:59.122 What's a kind of augmentation[br]that we would all like to have? 0:04:59.529,0:05:02.435 Well, how about cognitive enhancement? 0:05:03.904,0:05:05.383 Instead of asking, 0:05:05.407,0:05:07.468 "How smart can we make our machines?" 0:05:07.492,0:05:08.665 let's ask 0:05:08.689,0:05:11.394 "How smart can our machines make us?" 0:05:13.105,0:05:14.885 I mean, take memory for example. 0:05:15.511,0:05:18.457 Memory is the foundation[br]of human intelligence. 0:05:19.767,0:05:22.738 But human memory is famously flawed. 0:05:23.541,0:05:25.615 We're great at telling stories, 0:05:25.639,0:05:27.590 but not getting the details right. 0:05:27.614,0:05:30.820 And our memories -- they decay over time. 0:05:30.844,0:05:34.076 I mean, like, where did the '60s go,[br]and can I go there, too? 0:05:34.100,0:05:35.567 (Laughter) 0:05:36.648,0:05:40.952 But what if you could have a memory[br]that was as good as computer memory, 0:05:42.158,0:05:45.017 and was about your life? 0:05:45.714,0:05:48.503 What if you could remember[br]every person you ever met, 0:05:48.527,0:05:50.473 how to pronounce their name, 0:05:50.497,0:05:52.589 their family details,[br]their favorite sports, 0:05:52.613,0:05:54.576 the last conversation you had with them? 0:05:54.600,0:05:57.255 If you had this memory all your life, 0:05:57.279,0:06:00.577 you could have the AI look[br]at all the interactions 0:06:00.601,0:06:02.018 you had with people over time 0:06:02.042,0:06:05.835 and help you reflect on the long arc[br]of your relationships. 0:06:06.530,0:06:11.596 What if you could have the AI read[br]everything you've ever read, 0:06:11.620,0:06:14.134 and listen to every song[br]you've ever heard? 0:06:15.344,0:06:19.083 From the tiniest clue,[br]it could help you retrieve 0:06:19.107,0:06:21.220 anything you've ever seen or heard before. 0:06:21.931,0:06:25.181 Imagine what that would do[br]for the ability to make new connections 0:06:25.205,0:06:26.785 and form new ideas. 0:06:26.809,0:06:28.797 And what about our bodies? 0:06:29.732,0:06:34.010 What if we could remember the consequences[br]of every food we eat, 0:06:34.034,0:06:35.535 every pill we take, 0:06:36.485,0:06:38.320 every all-nighter we pull? 0:06:39.048,0:06:41.758 We could do our own science[br]on our own data 0:06:41.782,0:06:45.642 about what makes us feel[br]good and stay healthy. 0:06:45.666,0:06:48.142 And imagine how this could revolutionize 0:06:48.166,0:06:50.856 the way we manage[br]allergies and chronic disease. 0:06:52.909,0:06:57.883 I believe that AI will make[br]personal memory enhancement a reality. 0:06:59.122,0:07:01.946 I can't say when or what[br]form factors are involved, 0:07:02.627,0:07:04.590 but I think it's inevitable, 0:07:05.923,0:07:10.750 because the very things[br]that make AI successful today -- 0:07:10.774,0:07:13.267 the availability of comprehensive data 0:07:13.291,0:07:16.839 and the ability for machines[br]to make sense of that data -- 0:07:16.863,0:07:19.922 can be applied to the data of our lives. 0:07:20.505,0:07:23.992 And those data are here today,[br]available for all of us, 0:07:24.016,0:07:27.884 because we lead digitally mediated lives, 0:07:28.570,0:07:30.705 in mobile and online. 0:07:31.833,0:07:35.723 In my view, a personal memory[br]is a private memory. 0:07:35.747,0:07:39.684 We get to choose what is and is not[br]recalled and retained. 0:07:40.517,0:07:44.181 It's absolutely essential[br]that this be kept very secure. 0:07:45.294,0:07:46.756 Now for most of us, 0:07:46.780,0:07:49.673 the impact of augmented personal memory 0:07:49.697,0:07:52.432 will be a more improved mental gain, 0:07:52.456,0:07:54.911 maybe, hopefully, a bit more social grace. 0:07:56.658,0:08:01.305 But for the millions who suffer[br]from Alzheimer's and dementia, 0:08:03.209,0:08:05.412 the difference that augmented[br]memory could make 0:08:05.436,0:08:07.897 is a difference[br]between a life of isolation 0:08:09.016,0:08:10.795 and a life of dignity and connection. 0:08:12.166,0:08:17.813 We are in the middle of a renaissance[br]in artificial intelligence right now. 0:08:18.652,0:08:20.623 I mean, in just the past few years, 0:08:20.647,0:08:24.278 we're beginning to see[br]solutions to AI problems 0:08:24.302,0:08:28.272 that we have struggled[br]with literally for decades: 0:08:29.226,0:08:31.893 speech understanding, text understanding, 0:08:31.917,0:08:33.237 image understanding. 0:08:34.177,0:08:38.252 We have a choice in how we use[br]this powerful technology. 0:08:39.268,0:08:44.132 We can choose to use AI[br]to automate and compete with us, 0:08:44.156,0:08:48.133 or we can use AI to augment[br]and collaborate with us, 0:08:48.157,0:08:51.228 to overcome our cognitive limitations 0:08:51.252,0:08:54.414 and to help us do what we want to do, 0:08:54.438,0:08:55.729 only better. 0:08:56.339,0:09:02.843 And as we discover new ways[br]to give machines intelligence, 0:09:02.867,0:09:05.936 we can distribute that intelligence 0:09:05.960,0:09:08.341 to all of the AI assistants in the world, 0:09:08.365,0:09:11.899 and therefore to every person,[br]regardless of circumstance. 0:09:13.189,0:09:14.718 And that is why, 0:09:14.742,0:09:17.903 every time a machine gets smarter, 0:09:18.628,0:09:20.032 we get smarter. 0:09:21.028,0:09:24.761 That is an AI worth spreading. 0:09:24.785,0:09:25.967 Thank you. 0:09:25.991,0:09:29.964 (Applause)