[Script Info]
Title: 
[Events]
Format: Layer, Start, End, Style, Name, MarginL, MarginR, MarginV, Effect, Text
Dialogue: 0,0:00:14.19,0:00:16.84,Default,,0000,0000,0000,,(Singing) How many roads ...
Dialogue: 0,0:00:16.84,0:00:19.84,Default,,0000,0000,0000,,must a man walk down ...
Dialogue: 0,0:00:20.31,0:00:23.95,Default,,0000,0000,0000,,before you call him a man?
Dialogue: 0,0:00:26.41,0:00:29.22,Default,,0000,0000,0000,,How many seas ...
Dialogue: 0,0:00:29.22,0:00:32.53,Default,,0000,0000,0000,,must a white dove sail ...
Dialogue: 0,0:00:32.53,0:00:35.75,Default,,0000,0000,0000,,before she sleeps in the sand?
Dialogue: 0,0:00:38.51,0:00:41.12,Default,,0000,0000,0000,,How many times ...
Dialogue: 0,0:00:41.12,0:00:44.55,Default,,0000,0000,0000,,must the cannonballs fly ...
Dialogue: 0,0:00:44.55,0:00:48.39,Default,,0000,0000,0000,,before they're forever banned?
Dialogue: 0,0:00:49.75,0:00:52.56,Default,,0000,0000,0000,,The answer, my friend ...
Dialogue: 0,0:00:52.56,0:00:55.62,Default,,0000,0000,0000,,is blowin' in the wind.
Dialogue: 0,0:00:55.62,0:00:59.74,Default,,0000,0000,0000,,The answer is blowin' in the wind.
Dialogue: 0,0:01:05.67,0:01:08.15,Default,,0000,0000,0000,,How many times ...
Dialogue: 0,0:01:08.15,0:01:11.15,Default,,0000,0000,0000,,must a man look up ...
Dialogue: 0,0:01:11.50,0:01:15.20,Default,,0000,0000,0000,,before he can see the sky?
Dialogue: 0,0:01:17.41,0:01:20.23,Default,,0000,0000,0000,,How many ears ...
Dialogue: 0,0:01:20.23,0:01:23.37,Default,,0000,0000,0000,,must one man have ...
Dialogue: 0,0:01:23.62,0:01:27.44,Default,,0000,0000,0000,,before he can hear people cry?
Dialogue: 0,0:01:31.02,0:01:33.88,Default,,0000,0000,0000,,(Singing stops)"How many ears ...
Dialogue: 0,0:01:33.88,0:01:35.71,Default,,0000,0000,0000,,must one man have?"
Dialogue: 0,0:01:35.71,0:01:38.83,Default,,0000,0000,0000,,"How many ears must one man have...
Dialogue: 0,0:01:38.83,0:01:42.19,Default,,0000,0000,0000,,before he can hear other people cry?"
Dialogue: 0,0:01:42.19,0:01:46.16,Default,,0000,0000,0000,,I always focused on this line\Nwhile singing "Blowin' in the wind."
Dialogue: 0,0:01:46.20,0:01:48.78,Default,,0000,0000,0000,,I think the author focused on it too
Dialogue: 0,0:01:48.78,0:01:51.15,Default,,0000,0000,0000,,when he sang this song.
Dialogue: 0,0:01:52.03,0:01:55.14,Default,,0000,0000,0000,,How many ears do we have? \NHow many ears must we have?
Dialogue: 0,0:01:55.17,0:01:58.78,Default,,0000,0000,0000,,"If gods gave us two ears ..."
Dialogue: 0,0:01:58.80,0:01:59.94,Default,,0000,0000,0000,,a philosopher said,
Dialogue: 0,0:01:59.94,0:02:03.56,Default,,0000,0000,0000,,"and just one mouth, \Nmaybe there was a reason."
Dialogue: 0,0:02:04.35,0:02:10.62,Default,,0000,0000,0000,,Instead, we think that we have to train \Nin order to speak and write.
Dialogue: 0,0:02:10.76,0:02:15.87,Default,,0000,0000,0000,,All the speakers you will hear today\Ndid their best, I'll grant you.
Dialogue: 0,0:02:16.94,0:02:20.15,Default,,0000,0000,0000,,But we think we can just\Nstay there in order to listen.
Dialogue: 0,0:02:20.89,0:02:23.78,Default,,0000,0000,0000,,"Ascolto" (listening")\Nis a difficult skill.
Dialogue: 0,0:02:23.78,0:02:28.71,Default,,0000,0000,0000,,In order to listen, you need to focus, \Nto commit yourself. It's like flying.
Dialogue: 0,0:02:28.71,0:02:31.12,Default,,0000,0000,0000,,You need to lift and move.
Dialogue: 0,0:02:31.12,0:02:34.21,Default,,0000,0000,0000,,You need to go somewhere else.\NYou need to be willing to change.
Dialogue: 0,0:02:34.63,0:02:39.93,Default,,0000,0000,0000,,Since "Ascolto" has seven letters,\Nas you can see from the dots ...
Dialogue: 0,0:02:40.02,0:02:44.83,Default,,0000,0000,0000,,maybe you can guess \Nthat I'm going to create a pun.
Dialogue: 0,0:02:44.97,0:02:47.65,Default,,0000,0000,0000,,I'm a linguist, so it was predictable.
Dialogue: 0,0:02:48.08,0:02:51.22,Default,,0000,0000,0000,,I'm going to give you seven tips.
Dialogue: 0,0:02:51.65,0:02:54.35,Default,,0000,0000,0000,,They will be marked up \Nby the seven letters of the word.
Dialogue: 0,0:02:54.40,0:02:57.33,Default,,0000,0000,0000,,They will help you to listen\Nin an efficient way.
Dialogue: 0,0:02:58.18,0:02:59.06,Default,,0000,0000,0000,,First tip.
Dialogue: 0,0:03:00.36,0:03:01.09,Default,,0000,0000,0000,,"A."
Dialogue: 0,0:03:01.35,0:03:05.80,Default,,0000,0000,0000,,Listen in order to listen\Nand not to reply nor to judge.
Dialogue: 0,0:03:06.60,0:03:09.33,Default,,0000,0000,0000,,Well, think about Bob Dylan event. \N
Dialogue: 0,0:03:09.33,0:03:13.88,Default,,0000,0000,0000,,I know that starting from Dylan isn't\Nthe most popular choice these days.
Dialogue: 0,0:03:13.88,0:03:17.68,Default,,0000,0000,0000,,But, did anyone ask him\Nwhat was his opinion?
Dialogue: 0,0:03:17.81,0:03:21.23,Default,,0000,0000,0000,,Did anyone ask him\Nwhy did he behave like that?
Dialogue: 0,0:03:21.26,0:03:23.21,Default,,0000,0000,0000,,No, nobody did. \N
Dialogue: 0,0:03:23.45,0:03:26.73,Default,,0000,0000,0000,,After an initial silent phase,\Nwe were all ready to label him.
Dialogue: 0,0:03:26.80,0:03:31.08,Default,,0000,0000,0000,,He is overbearing, arrogant.\NWho does he think he is?
Dialogue: 0,0:03:31.30,0:03:34.33,Default,,0000,0000,0000,,Then he stated: "Thank you,\Nsorry, you're very polite ...
Dialogue: 0,0:03:34.33,0:03:36.00,Default,,0000,0000,0000,,but I can't, I have things to do."
Dialogue: 0,0:03:36.00,0:03:37.100,Default,,0000,0000,0000,,So other arguments broke out.\N
Dialogue: 0,0:03:38.11,0:03:41.94,Default,,0000,0000,0000,,You answer that way when they invite you\Nto a school classmates reunion.
Dialogue: 0,0:03:42.07,0:03:43.62,Default,,0000,0000,0000,,You say "I have things to do."
Dialogue: 0,0:03:43.62,0:03:44.49,Default,,0000,0000,0000,,It's not fair.
Dialogue: 0,0:03:44.49,0:03:46.63,Default,,0000,0000,0000,,Who knows, maybe he doesn't feel up to it.
Dialogue: 0,0:03:46.63,0:03:48.49,Default,,0000,0000,0000,,I don't know. We didn't ask him.
Dialogue: 0,0:03:48.49,0:03:50.42,Default,,0000,0000,0000,,This is what we usually do.
Dialogue: 0,0:03:50.66,0:03:53.68,Default,,0000,0000,0000,,We listen very little.
Dialogue: 0,0:03:53.78,0:03:56.30,Default,,0000,0000,0000,,We listen as much as we need \Nto put a label.
Dialogue: 0,0:03:56.30,0:03:58.39,Default,,0000,0000,0000,,I think you are doing this, \Nwe all do this.
Dialogue: 0,0:03:58.39,0:03:59.81,Default,,0000,0000,0000,,"Ah, look how he is dressed."
Dialogue: 0,0:03:59.81,0:04:01.19,Default,,0000,0000,0000,,"Ah, what about the guitar?"
Dialogue: 0,0:04:01.19,0:04:03.02,Default,,0000,0000,0000,,"Ah, that Milanese accent."
Dialogue: 0,0:04:03.08,0:04:05.14,Default,,0000,0000,0000,,"It's not all that difficult."
Dialogue: 0,0:04:05.14,0:04:08.88,Default,,0000,0000,0000,,So, whatever happens here ...
Dialogue: 0,0:04:08.88,0:04:11.18,Default,,0000,0000,0000,,we label very quickly.
Dialogue: 0,0:04:11.18,0:04:12.46,Default,,0000,0000,0000,,Alternatively ...
Dialogue: 0,0:04:12.46,0:04:15.21,Default,,0000,0000,0000,,we listen as much as we need to reply.
Dialogue: 0,0:04:15.21,0:04:16.98,Default,,0000,0000,0000,,Think about a business meeting.
Dialogue: 0,0:04:16.99,0:04:19.25,Default,,0000,0000,0000,,One speaks, then the second \Nand then the third.
Dialogue: 0,0:04:19.25,0:04:20.100,Default,,0000,0000,0000,,At a certain point I flip out.
Dialogue: 0,0:04:20.100,0:04:22.50,Default,,0000,0000,0000,,I start preparing my answer.
Dialogue: 0,0:04:22.50,0:04:24.48,Default,,0000,0000,0000,,I don't listen to the others anymore.
Dialogue: 0,0:04:24.48,0:04:26.36,Default,,0000,0000,0000,,Or at a conference, when they say:
Dialogue: 0,0:04:26.36,0:04:28.81,Default,,0000,0000,0000,,"Later there will be time \Nfor the questions."
Dialogue: 0,0:04:28.81,0:04:31.96,Default,,0000,0000,0000,,I prepare my question, \NI don't listen to what they say anymore.
Dialogue: 0,0:04:31.96,0:04:35.20,Default,,0000,0000,0000,,Just listen in order to listen
Dialogue: 0,0:04:35.30,0:04:39.83,Default,,0000,0000,0000,,This is the first exercise\Nthat I recommend to you.
Dialogue: 0,0:04:39.83,0:04:42.30,Default,,0000,0000,0000,,Then there is the "S" \Nin the word 'ascolto'.
Dialogue: 0,0:04:42.30,0:04:45.56,Default,,0000,0000,0000,,Do we listen exclusively to words?
Dialogue: 0,0:04:45.65,0:04:49.65,Default,,0000,0000,0000,,There are many elements\Nthat help us to listen.
Dialogue: 0,0:04:49.84,0:04:54.02,Default,,0000,0000,0000,,There are three channels through which \Nwe express what we have inside.
Dialogue: 0,0:04:54.02,0:04:54.87,Default,,0000,0000,0000,,Words.
Dialogue: 0,0:04:54.87,0:04:58.44,Default,,0000,0000,0000,,Verbs, nouns, adjectives, and so on.
Dialogue: 0,0:04:58.44,0:05:00.93,Default,,0000,0000,0000,,Then there is the phonetic channel.
Dialogue: 0,0:05:00.93,0:05:03.04,Default,,0000,0000,0000,,Well-read people call it prosody.
Dialogue: 0,0:05:03.04,0:05:03.79,Default,,0000,0000,0000,,The sounds.
Dialogue: 0,0:05:03.79,0:05:06.11,Default,,0000,0000,0000,,The timbre of the voice and its loudness.
Dialogue: 0,0:05:06.11,0:05:11.18,Default,,0000,0000,0000,,If your timbre is like that of Gassmann, \NProietti or Gruber you're lucky.
Dialogue: 0,0:05:11.21,0:05:14.67,Default,,0000,0000,0000,,If your voice sounds\Nlike that of a political leader ...
Dialogue: 0,0:05:14.81,0:05:16.46,Default,,0000,0000,0000,,you may flounder.
Dialogue: 0,0:05:16.46,0:05:17.92,Default,,0000,0000,0000,,Or like Mario Giordano.
Dialogue: 0,0:05:17.92,0:05:20.70,Default,,0000,0000,0000,,With that voice you need \Nto make a lot of efforts.
Dialogue: 0,0:05:20.70,0:05:24.19,Default,,0000,0000,0000,,But if I have a Gassmann-voice,\NI start speaking with this tone ...
Dialogue: 0,0:05:24.25,0:05:25.60,Default,,0000,0000,0000,,I go on for ten minutes ...
Dialogue: 0,0:05:25.60,0:05:26.100,Default,,0000,0000,0000,,everyone would fall asleep.
Dialogue: 0,0:05:26.100,0:05:30.67,Default,,0000,0000,0000,,Sometimes you need to speak louder.\NOther times you must keep your voice down.
Dialogue: 0,0:05:30.67,0:05:33.87,Default,,0000,0000,0000,,Sometimes you need to speak faster \Nin order to draw attention.
Dialogue: 0,0:05:33.87,0:05:36.57,Default,,0000,0000,0000,,Other times people speak more slowly.
Dialogue: 0,0:05:36.57,0:05:38.100,Default,,0000,0000,0000,,Sometimes we make ...
Dialogue: 0,0:05:43.28,0:05:44.24,Default,,0000,0000,0000,,some pauses.
Dialogue: 0,0:05:44.24,0:05:46.13,Default,,0000,0000,0000,,Think about that hole\Nin the stomach ...
Dialogue: 0,0:05:46.13,0:05:48.49,Default,,0000,0000,0000,,when your doctor \Nchecks your blood test results.
Dialogue: 0,0:05:48.49,0:05:49.98,Default,,0000,0000,0000,,And at a certain point ...
Dialogue: 0,0:05:51.16,0:05:52.61,Default,,0000,0000,0000,,You start to feel ...
Dialogue: 0,0:05:52.61,0:05:54.10,Default,,0000,0000,0000,,very anxious.
Dialogue: 0,0:05:54.10,0:05:56.95,Default,,0000,0000,0000,,You could employ your lover \Nor your friends ...
Dialogue: 0,0:05:57.01,0:05:59.100,Default,,0000,0000,0000,,to try this experiment\Nabout the effects of a pause.\N
Dialogue: 0,0:06:00.06,0:06:02.71,Default,,0000,0000,0000,,You should take this person\Nout of the blue,
Dialogue: 0,0:06:02.76,0:06:04.22,Default,,0000,0000,0000,,shake her and ask her:
Dialogue: 0,0:06:04.27,0:06:05.65,Default,,0000,0000,0000,,"Tell me the truth!"
Dialogue: 0,0:06:05.65,0:06:06.60,Default,,0000,0000,0000,,"Do you love me?"
Dialogue: 0,0:06:07.47,0:06:09.59,Default,,0000,0000,0000,,And he or she could reply:
Dialogue: 0,0:06:11.46,0:06:12.17,Default,,0000,0000,0000,,"Yes!"
Dialogue: 0,0:06:12.30,0:06:16.34,Default,,0000,0000,0000,,But what did you feel before hearing \Nthe answer you expected?
Dialogue: 0,0:06:16.49,0:06:18.62,Default,,0000,0000,0000,,And then there is the physical side.
Dialogue: 0,0:06:18.62,0:06:20.75,Default,,0000,0000,0000,,Dressing, smile, posture.
Dialogue: 0,0:06:20.75,0:06:21.100,Default,,0000,0000,0000,,Think about the gestures.
Dialogue: 0,0:06:21.100,0:06:24.80,Default,,0000,0000,0000,,If I say, "We have a great opportunity."
Dialogue: 0,0:06:24.80,0:06:28.64,Default,,0000,0000,0000,,I say "great" but with my hands,\NI make a little gesture.
Dialogue: 0,0:06:28.64,0:06:30.06,Default,,0000,0000,0000,,How much does it excite you?
Dialogue: 0,0:06:30.06,0:06:32.18,Default,,0000,0000,0000,,"I am very happy to be here at TED today."
Dialogue: 0,0:06:32.18,0:06:33.44,Default,,0000,0000,0000,,You wouldn't believe me.
Dialogue: 0,0:06:33.44,0:06:35.42,Default,,0000,0000,0000,,If I say: "I'm very happy!"
Dialogue: 0,0:06:35.42,0:06:36.68,Default,,0000,0000,0000,,You could believe me.
Dialogue: 0,0:06:36.68,0:06:39.25,Default,,0000,0000,0000,,So, this is the second exercise.\N
Dialogue: 0,0:06:39.34,0:06:43.35,Default,,0000,0000,0000,,We listen not only to words but also \Nto many other elements around them.
Dialogue: 0,0:06:43.99,0:06:46.62,Default,,0000,0000,0000,,"C." This stands for "certain words."
Dialogue: 0,0:06:46.62,0:06:49.97,Default,,0000,0000,0000,,It is appropriate to listen\Nto certain words. Which ones?
Dialogue: 0,0:06:50.95,0:06:53.77,Default,,0000,0000,0000,,We have a huge amount of words \Nin our languages.
Dialogue: 0,0:06:53.77,0:06:58.06,Default,,0000,0000,0000,,185,000 words are contained \Nin that big dictionaries.
Dialogue: 0,0:06:58.22,0:07:00.15,Default,,0000,0000,0000,,The richest dictionary\Nhas 465,000 words.
Dialogue: 0,0:07:00.15,0:07:03.15,Default,,0000,0000,0000,,It's made up by six or seven volumes.\NI don't remember.
Dialogue: 0,0:07:03.15,0:07:06.43,Default,,0000,0000,0000,,It contains both common words \Nand words deriving from "DIS."
Dialogue: 0,0:07:06.51,0:07:08.91,Default,,0000,0000,0000,,DIS means Special Italian Dictionaries.\N
Dialogue: 0,0:07:09.03,0:07:13.13,Default,,0000,0000,0000,,DIS are related to specific fields: \Nmedicine, law, insurance, banking, sport.
Dialogue: 0,0:07:13.21,0:07:15.84,Default,,0000,0000,0000,,Think about the language \Nof computer technicians:
Dialogue: 0,0:07:15.84,0:07:18.48,Default,,0000,0000,0000,,Zip, drop, backup, upload it.
Dialogue: 0,0:07:18.48,0:07:23.36,Default,,0000,0000,0000,,Download, print, flag, re-upload it.
Dialogue: 0,0:07:23.36,0:07:26.54,Default,,0000,0000,0000,,Among them they are fluent, \Nthey understand each other.
Dialogue: 0,0:07:26.54,0:07:32.28,Default,,0000,0000,0000,,What would happen if I said a word \Nin my DIS and you read it in yours?
Dialogue: 0,0:07:32.51,0:07:33.86,Default,,0000,0000,0000,,Let's take the word "prize".
Dialogue: 0,0:07:33.86,0:07:36.21,Default,,0000,0000,0000,,I meant the cup \Nbecause I am a sportsman.
Dialogue: 0,0:07:36.21,0:07:39.13,Default,,0000,0000,0000,,You meant the payment \Nof the insurance policy.
Dialogue: 0,0:07:39.13,0:07:42.97,Default,,0000,0000,0000,,In this context 'positive' and 'negative' \Nmean what they say.
Dialogue: 0,0:07:42.97,0:07:46.67,Default,,0000,0000,0000,,"How was TED?" "Very positive."\NYou must be happy about that.
Dialogue: 0,0:07:46.67,0:07:50.17,Default,,0000,0000,0000,,In the context of a medical analysis \N'positive' has the opposite meaning.
Dialogue: 0,0:07:50.28,0:07:51.98,Default,,0000,0000,0000,,It's not a shade of meaning.
Dialogue: 0,0:07:51.98,0:07:56.30,Default,,0000,0000,0000,,Next week, if we vote, we will vote\N'yes' to say yes and 'no' to say no.
Dialogue: 0,0:07:56.30,0:07:57.18,Default,,0000,0000,0000,,\NIt's an exception.
Dialogue: 0,0:07:57.33,0:07:59.67,Default,,0000,0000,0000,,Referendum usually works the opposite way.
Dialogue: 0,0:07:59.67,0:08:03.04,Default,,0000,0000,0000,,Among this huge amount\Nof ambiguous words,
Dialogue: 0,0:08:03.04,0:08:05.58,Default,,0000,0000,0000,,we have around 250 special words.
Dialogue: 0,0:08:05.60,0:08:09.67,Default,,0000,0000,0000,,They are called "hot words";\Nwords that warm our heart.
Dialogue: 0,0:08:10.64,0:08:13.73,Default,,0000,0000,0000,,And among these, around 50\Nare named "key words."
Dialogue: 0,0:08:13.73,0:08:17.63,Default,,0000,0000,0000,,Key words can open our heart\Nor they can lock it.
Dialogue: 0,0:08:17.80,0:08:20.81,Default,,0000,0000,0000,,It must be happened to someone \Nnamed Alessandro, like me.
Dialogue: 0,0:08:20.81,0:08:25.45,Default,,0000,0000,0000,,When we introduce ourselves:\N"Alessandro." "Me too! Great!"
Dialogue: 0,0:08:25.58,0:08:28.88,Default,,0000,0000,0000,,But the first thing that comes \Nto your mind is you, your children,
Dialogue: 0,0:08:28.88,0:08:31.28,Default,,0000,0000,0000,,the people you love.
Dialogue: 0,0:08:31.87,0:08:35.21,Default,,0000,0000,0000,,If I could see some\Nwhite-haired heads among you,
Dialogue: 0,0:08:35.29,0:08:40.90,Default,,0000,0000,0000,,I'd know that the word "Fornero" maybe\Ncan change your temperature.
Dialogue: 0,0:08:41.17,0:08:47.83,Default,,0000,0000,0000,,So, it's useful, while listening,\Nto recognize the words that give energy;
Dialogue: 0,0:08:47.91,0:08:52.33,Default,,0000,0000,0000,,strength, love, health, honour, freedom.
Dialogue: 0,0:08:52.41,0:08:54.95,Default,,0000,0000,0000,,The words on which people put emphasis.
Dialogue: 0,0:08:54.96,0:08:58.04,Default,,0000,0000,0000,,Let's recognize them and treat them \Nwith the utmost care.
Dialogue: 0,0:08:58.98,0:08:59.88,Default,,0000,0000,0000,,"O."
Dialogue: 0,0:08:59.88,0:09:02.54,Default,,0000,0000,0000,,"O" (or) is a word\Nthat creates a crossroads.
Dialogue: 0,0:09:02.54,0:09:04.45,Default,,0000,0000,0000,,Do you eat this or that?
Dialogue: 0,0:09:04.45,0:09:06.17,Default,,0000,0000,0000,,Do you prefer staying here or there?
Dialogue: 0,0:09:06.22,0:09:07.49,Default,,0000,0000,0000,,Disjunctive conjunction.
Dialogue: 0,0:09:07.56,0:09:15.06,Default,,0000,0000,0000,,When we hear a story told by someone,\Nare we listening only to the story?
Dialogue: 0,0:09:15.21,0:09:20.64,Default,,0000,0000,0000,,Or is our listening influenced by our\Nperception, prejudices and representation?
Dialogue: 0,0:09:20.79,0:09:23.83,Default,,0000,0000,0000,,Put here three things.
Dialogue: 0,0:09:23.94,0:09:26.24,Default,,0000,0000,0000,,Here there are the facts of life.
Dialogue: 0,0:09:26.24,0:09:30.07,Default,,0000,0000,0000,,A football match, a war, an act of love.
Dialogue: 0,0:09:30.07,0:09:31.44,Default,,0000,0000,0000,,Here is my perception.
Dialogue: 0,0:09:31.44,0:09:34.14,Default,,0000,0000,0000,,Here there is what I say\Nto people about that topic.
Dialogue: 0,0:09:34.14,0:09:37.77,Default,,0000,0000,0000,,There are people confusing \Nthese three levels.
Dialogue: 0,0:09:38.57,0:09:42.96,Default,,0000,0000,0000,,There are people who believe \Nthey always think the truth.
Dialogue: 0,0:09:42.96,0:09:46.26,Default,,0000,0000,0000,,There are people who think \Nthey always tell the truth.
Dialogue: 0,0:09:46.26,0:09:50.30,Default,,0000,0000,0000,,There are people who think \Nthey always say what they think.
Dialogue: 0,0:09:50.35,0:09:51.56,Default,,0000,0000,0000,,Many people say:
Dialogue: 0,0:09:51.56,0:09:54.37,Default,,0000,0000,0000,,"I don't mince my words. \NI say everything I think."
Dialogue: 0,0:09:54.65,0:09:57.72,Default,,0000,0000,0000,,If you are like this, \Nyou have to go to a Pacific Island,
Dialogue: 0,0:09:57.76,0:10:00.23,Default,,0000,0000,0000,,throw away the keys \Nand don't cause trouble.
Dialogue: 0,0:10:00.32,0:10:04.31,Default,,0000,0000,0000,,When you were about six months old\Nyou could say everything you thought.
Dialogue: 0,0:10:04.46,0:10:08.72,Default,,0000,0000,0000,,Think about six-months-old children.\NAfter their meal, they are taken,
Dialogue: 0,0:10:08.79,0:10:10.48,Default,,0000,0000,0000,,put on the shoulders, and cuddled.
Dialogue: 0,0:10:10.48,0:10:12.48,Default,,0000,0000,0000,,Mum gives little pats on their back.
Dialogue: 0,0:10:12.51,0:10:16.91,Default,,0000,0000,0000,,By doing so, the child \Ncan show the world his happiness.
Dialogue: 0,0:10:17.47,0:10:21.56,Default,,0000,0000,0000,,And when he shows it, his mother\Nsays:"My sweetie, love you burped."
Dialogue: 0,0:10:21.56,0:10:24.13,Default,,0000,0000,0000,,By the time this child is 14,
Dialogue: 0,0:10:24.13,0:10:29.16,Default,,0000,0000,0000,,he should have filtered\Nwhat is said, shown, or heard.
Dialogue: 0,0:10:29.42,0:10:32.91,Default,,0000,0000,0000,,So, let's distinguish the reality \Nfrom thoughts about reality
Dialogue: 0,0:10:32.91,0:10:35.72,Default,,0000,0000,0000,,from its linguistic representation.
Dialogue: 0,0:10:35.93,0:10:38.79,Default,,0000,0000,0000,,Let's weigh up these three levels.
Dialogue: 0,0:10:39.43,0:10:42.72,Default,,0000,0000,0000,,"L" stands for \Nlogic and logical structures.
Dialogue: 0,0:10:43.46,0:10:44.99,Default,,0000,0000,0000,,What is logical analysis?
Dialogue: 0,0:10:45.03,0:10:49.37,Default,,0000,0000,0000,,It is the analysis of the sequences \Nof words in a sentence.
Dialogue: 0,0:10:49.37,0:10:53.68,Default,,0000,0000,0000,,One day, in a convent,\Na novice asked his prior:
Dialogue: 0,0:10:53.79,0:10:58.32,Default,,0000,0000,0000,,"Father, can I smoke while I pray?"
Dialogue: 0,0:10:58.34,0:11:02.00,Default,,0000,0000,0000,,He was reprimanded \Nas the worst of sinners.
Dialogue: 0,0:11:02.00,0:11:04.64,Default,,0000,0000,0000,,After a minute, another novice\Nasked the same prior:
Dialogue: 0,0:11:04.64,0:11:07.73,Default,,0000,0000,0000,,"Father, can I pray while I smoke?"
Dialogue: 0,0:11:07.73,0:11:10.64,Default,,0000,0000,0000,,He was praised for his devotion.
Dialogue: 0,0:11:10.73,0:11:13.41,Default,,0000,0000,0000,,This story may seem stupid\Nbut smoking while praying
Dialogue: 0,0:11:13.46,0:11:17.44,Default,,0000,0000,0000,,and praying while smoking\Nis totally the same thing.
Dialogue: 0,0:11:17.53,0:11:21.35,Default,,0000,0000,0000,,The difference lies in\Nthe perception of the other.
Dialogue: 0,0:11:21.45,0:11:25.72,Default,,0000,0000,0000,,There are people who, before telling you \Nsomething, have to explain their premises.
Dialogue: 0,0:11:25.87,0:11:26.88,Default,,0000,0000,0000,,Those who say:
Dialogue: 0,0:11:26.88,0:11:28.33,Default,,0000,0000,0000,,"I have something to tell you.
Dialogue: 0,0:11:28.33,0:11:30.04,Default,,0000,0000,0000,,But let me explain my premise."
Dialogue: 0,0:11:30.06,0:11:31.60,Default,,0000,0000,0000,,I don't care. Tell me the fact!
Dialogue: 0,0:11:31.63,0:11:33.62,Default,,0000,0000,0000,,Or vice versa.
Dialogue: 0,0:11:33.72,0:11:35.73,Default,,0000,0000,0000,,There are people who call a spade a spade.
Dialogue: 0,0:11:35.79,0:11:38.90,Default,,0000,0000,0000,,You may need to know\Nthe causes of that effect.
Dialogue: 0,0:11:38.90,0:11:40.61,Default,,0000,0000,0000,,If a doctor says to his patient:
Dialogue: 0,0:11:40.61,0:11:45.30,Default,,0000,0000,0000,,"Mr. Mario, Giovanni whatever\Nthe situation is pretty serious.
Dialogue: 0,0:11:45.30,0:11:47.08,Default,,0000,0000,0000,,Luckily we got in in time.
Dialogue: 0,0:11:47.08,0:11:49.68,Default,,0000,0000,0000,,We are optimistic for the future."
Dialogue: 0,0:11:49.68,0:11:53.82,Default,,0000,0000,0000,,Or he says: "Luckily we got it\Nin time, we are optimistic,
Dialogue: 0,0:11:53.82,0:11:56.42,Default,,0000,0000,0000,,but the situation is pretty serious."
Dialogue: 0,0:11:56.42,0:11:58.70,Default,,0000,0000,0000,,It's the same reality, isn't it?
Dialogue: 0,0:11:58.70,0:12:00.81,Default,,0000,0000,0000,,What changes is the perception.\N
Dialogue: 0,0:12:00.81,0:12:05.51,Default,,0000,0000,0000,,So, the logical sequences:\Ncause and effect; effect and cause.
Dialogue: 0,0:12:05.61,0:12:08.27,Default,,0000,0000,0000,,Past, present, future; \Nfuture, past, present
Dialogue: 0,0:12:08.27,0:12:12.55,Default,,0000,0000,0000,,are the meaning that people give \Nto what they have to say.
Dialogue: 0,0:12:12.55,0:12:17.19,Default,,0000,0000,0000,,Let's listen to them, without judging.\NLet' recognize and appreciate them.
Dialogue: 0,0:12:17.57,0:12:19.54,Default,,0000,0000,0000,,Second to last exercise.
Dialogue: 0,0:12:19.54,0:12:21.81,Default,,0000,0000,0000,,Listen to what lies between the words.
Dialogue: 0,0:12:21.81,0:12:24.11,Default,,0000,0000,0000,,"T" stands for "trans".
Dialogue: 0,0:12:24.19,0:12:25.97,Default,,0000,0000,0000,,Trans means "beyond."
Dialogue: 0,0:12:25.97,0:12:28.45,Default,,0000,0000,0000,,Between and beyond the words.
Dialogue: 0,0:12:28.45,0:12:35.07,Default,,0000,0000,0000,,For example, mums are very good\Nat reading between the words.
Dialogue: 0,0:12:35.19,0:12:38.03,Default,,0000,0000,0000,,"How was school today?" "Mmm."
Dialogue: 0,0:12:38.03,0:12:41.44,Default,,0000,0000,0000,,So, from that, "Mmmh", \Nmum starts digging up.
Dialogue: 0,0:12:41.63,0:12:45.71,Default,,0000,0000,0000,,Does "Mmmh" mean that you failed,\Nthat you skipped it,
Dialogue: 0,0:12:45.71,0:12:47.65,Default,,0000,0000,0000,,or that the teacher wasn't at school?
Dialogue: 0,0:12:47.65,0:12:51.69,Default,,0000,0000,0000,,In their investigations,\Nmums are moved by love.
Dialogue: 0,0:12:51.69,0:12:58.72,Default,,0000,0000,0000,,Detectives investigate too,\Nbut with police and coercive methods.
Dialogue: 0,0:12:58.84,0:13:00.81,Default,,0000,0000,0000,,Psychoanalysts investigate too.
Dialogue: 0,0:13:00.81,0:13:04.93,Default,,0000,0000,0000,,We should go through and beneath \Nthe words in order to listen.
Dialogue: 0,0:13:05.01,0:13:08.57,Default,,0000,0000,0000,,We could help the speaker \Nby asking good questions.
Dialogue: 0,0:13:08.69,0:13:11.32,Default,,0000,0000,0000,,Let's take the sentence: "I'm scared."
Dialogue: 0,0:13:11.41,0:13:14.52,Default,,0000,0000,0000,,What scares you? \NHow long have you been scared?
Dialogue: 0,0:13:14.52,0:13:15.54,Default,,0000,0000,0000,,How are you scared?
Dialogue: 0,0:13:15.54,0:13:16.72,Default,,0000,0000,0000,,In which way?
Dialogue: 0,0:13:16.72,0:13:18.72,Default,,0000,0000,0000,,Where did you feel that you were scared?
Dialogue: 0,0:13:18.72,0:13:23.05,Default,,0000,0000,0000,,The question: "Why?"\Nis not always a good question.
Dialogue: 0,0:13:23.16,0:13:25.29,Default,,0000,0000,0000,,"I don't want to go out with you." "Why?"
Dialogue: 0,0:13:25.29,0:13:27.03,Default,,0000,0000,0000,,"Because I said no!"
Dialogue: 0,0:13:27.03,0:13:29.98,Default,,0000,0000,0000,,The question: "Why?" \Noften provokes a closure.
Dialogue: 0,0:13:29.98,0:13:34.42,Default,,0000,0000,0000,,By facing the issue less directly,\Nyou could go under, inside, around words.
Dialogue: 0,0:13:34.42,0:13:37.11,Default,,0000,0000,0000,,This way, you can bring\Nsomething important to light.
Dialogue: 0,0:13:37.11,0:13:39.45,Default,,0000,0000,0000,,And now there is the last point.
Dialogue: 0,0:13:39.45,0:13:45.05,Default,,0000,0000,0000,,The "O" of "ascolto" requires\Ndoing a weird thing.
Dialogue: 0,0:13:45.09,0:13:48.43,Default,,0000,0000,0000,,I ask you to read \Nthis sentence backwards.
Dialogue: 0,0:13:48.48,0:13:52.00,Default,,0000,0000,0000,,It is like when, landing after a flight,
Dialogue: 0,0:13:52.00,0:13:54.83,Default,,0000,0000,0000,,you think about the journey\Nand about its starting point.
Dialogue: 0,0:13:54.96,0:13:56.02,Default,,0000,0000,0000,,Read it backwards.
Dialogue: 0,0:13:56.02,0:13:58.32,Default,,0000,0000,0000,,"Once upon a time."
Dialogue: 0,0:13:58.32,0:14:00.40,Default,,0000,0000,0000,,"C'era una volta."
Dialogue: 0,0:14:00.40,0:14:02.05,Default,,0000,0000,0000,,"il était une fois."
Dialogue: 0,0:14:02.05,0:14:03.06,Default,,0000,0000,0000,,"Había una vez."
Dialogue: 0,0:14:03.06,0:14:06.30,Default,,0000,0000,0000,,Almost all tales start in this way,\Nwith this formula.
Dialogue: 0,0:14:06.30,0:14:11.60,Default,,0000,0000,0000,,It is the narration of the narrations.\NTales are stories par excellence.
Dialogue: 0,0:14:11.60,0:14:14.19,Default,,0000,0000,0000,,And people tell stories.
Dialogue: 0,0:14:14.19,0:14:18.40,Default,,0000,0000,0000,,We listen to the stories of people.\NThey are not just the facts.
Dialogue: 0,0:14:18.40,0:14:21.83,Default,,0000,0000,0000,,They represent the value\Nthat people give to that fact.
Dialogue: 0,0:14:21.83,0:14:25.07,Default,,0000,0000,0000,,If I had to tell you something \Nabout this pen,
Dialogue: 0,0:14:25.16,0:14:28.06,Default,,0000,0000,0000,,I would tell you that\Nit's plastic with some metal.
Dialogue: 0,0:14:28.06,0:14:30.34,Default,,0000,0000,0000,,I would tell you the fact.
Dialogue: 0,0:14:30.34,0:14:33.07,Default,,0000,0000,0000,,If I told you what this pen \Nrepresents for me,
Dialogue: 0,0:14:33.07,0:14:36.14,Default,,0000,0000,0000,,you could get an idea \Nfrom the fact that I keep it here,
Dialogue: 0,0:14:36.14,0:14:37.87,Default,,0000,0000,0000,,in my pocket not in my pencil case.
Dialogue: 0,0:14:37.87,0:14:40.74,Default,,0000,0000,0000,,It's its value, it's the person\Nwho gave it to me.
Dialogue: 0,0:14:40.91,0:14:42.35,Default,,0000,0000,0000,,It's the value I give to it.
Dialogue: 0,0:14:42.35,0:14:46.13,Default,,0000,0000,0000,,People don't make love or war for facts,
Dialogue: 0,0:14:46.21,0:14:50.40,Default,,0000,0000,0000,,but for the meaning \Nthey give to these facts.
Dialogue: 0,0:14:50.40,0:14:51.36,Default,,0000,0000,0000,,So ...
Dialogue: 0,0:14:51.36,0:14:55.13,Default,,0000,0000,0000,,there are people who tell you about\Ntheir medical exam,
Dialogue: 0,0:14:55.13,0:14:57.65,Default,,0000,0000,0000,,or about the film or TED they watched.
Dialogue: 0,0:14:57.65,0:15:01.56,Default,,0000,0000,0000,,Other people tell you stories \Nthat they would like to live someday.
Dialogue: 0,0:15:01.61,0:15:03.80,Default,,0000,0000,0000,,"I have a dream."
Dialogue: 0,0:15:03.80,0:15:06.73,Default,,0000,0000,0000,,Martin Luther King described his goal\Nin the form of a dream.
Dialogue: 0,0:15:06.73,0:15:09.05,Default,,0000,0000,0000,,A dream is a story in the past.
Dialogue: 0,0:15:09.10,0:15:13.60,Default,,0000,0000,0000,,The power to move between past and present\Nis a typical feature of all stories.
Dialogue: 0,0:15:13.78,0:15:17.77,Default,,0000,0000,0000,,Let's listen to\Npeople's stories with love.
Dialogue: 0,0:15:17.77,0:15:21.98,Default,,0000,0000,0000,,This is the biggest act of love\Nwe can perform to someone.
Dialogue: 0,0:15:22.16,0:15:25.45,Default,,0000,0000,0000,,Just listen to their stories.
Dialogue: 0,0:15:25.45,0:15:29.34,Default,,0000,0000,0000,,And given that I have the sensation \Nthat you've listened to me.
Dialogue: 0,0:15:29.35,0:15:30.92,Default,,0000,0000,0000,,Just let me say:
Dialogue: 0,0:15:32.15,0:15:33.16,Default,,0000,0000,0000,,Thank you.
Dialogue: 0,0:15:33.16,0:15:34.95,Default,,0000,0000,0000,,(Applause)