[Script Info]
Title: 
[Events]
Format: Layer, Start, End, Style, Name, MarginL, MarginR, MarginV, Effect, Text
Dialogue: 0,0:00:02.32,0:00:03.04,Default,,0000,0000,0000,,Hi
Dialogue: 0,0:00:04.73,0:00:07.29,Default,,0000,0000,0000,,thanks to be here and
Dialogue: 0,0:00:07.29,0:00:10.46,Default,,0000,0000,0000,,I hope some of you will find it interesting but
Dialogue: 0,0:00:10.46,0:00:13.05,Default,,0000,0000,0000,,most of you already
Dialogue: 0,0:00:13.05,0:00:14.40,Default,,0000,0000,0000,,know it, probably
Dialogue: 0,0:00:14.40,0:00:16.35,Default,,0000,0000,0000,,So, that's a talk about
Dialogue: 0,0:00:16.35,0:00:19.37,Default,,0000,0000,0000,,bug triaging and closing.
Dialogue: 0,0:00:19.53,0:00:23.12,Default,,0000,0000,0000,,I'm Solveig, here are my contact info.
Dialogue: 0,0:00:27.24,0:00:29.54,Default,,0000,0000,0000,,I use free software since
Dialogue: 0,0:00:29.60,0:00:32.25,Default,,0000,0000,0000,,ten years and
Dialogue: 0,0:00:33.30,0:00:35.58,Default,,0000,0000,0000,,I focus especially on
Dialogue: 0,0:00:35.58,0:00:37.58,Default,,0000,0000,0000,,privacy issues
Dialogue: 0,0:00:39.98,0:00:42.08,Default,,0000,0000,0000,,I contribute to Tails
Dialogue: 0,0:00:42.27,0:00:44.58,Default,,0000,0000,0000,,which is a Debian derivative
Dialogue: 0,0:00:45.77,0:00:47.37,Default,,0000,0000,0000,,and
Dialogue: 0,0:00:48.58,0:00:52.54,Default,,0000,0000,0000,,I went to last DebConf and enjoyed it very much
Dialogue: 0,0:00:52.54,0:00:54.54,Default,,0000,0000,0000,,and started triaging bugs
Dialogue: 0,0:00:54.54,0:00:56.20,Default,,0000,0000,0000,,because I'm no
Dialogue: 0,0:00:56.57,0:00:58.20,Default,,0000,0000,0000,,coder, but
Dialogue: 0,0:00:58.20,0:01:00.89,Default,,0000,0000,0000,,there are many ways to contribute to Debian
Dialogue: 0,0:01:02.48,0:01:05.11,Default,,0000,0000,0000,,So, bug triaging
Dialogue: 0,0:01:05.15,0:01:06.59,Default,,0000,0000,0000,,It's
Dialogue: 0,0:01:07.14,0:01:11.21,Default,,0000,0000,0000,,a very small task but it helps Debian as a whole
Dialogue: 0,0:01:12.08,0:01:13.91,Default,,0000,0000,0000,,So, on the
Dialogue: 0,0:01:16.16,0:01:19.03,Default,,0000,0000,0000,,So, that's where you can see
Dialogue: 0,0:01:20.11,0:01:24.09,Default,,0000,0000,0000,,the Debian bug tracking system, where, here
Dialogue: 0,0:01:25.11,0:01:29.74,Default,,0000,0000,0000,,you can enter a bug number and search for it by number
Dialogue: 0,0:01:32.83,0:01:37.44,Default,,0000,0000,0000,,Lots of maintainers have lots of work and don't
Dialogue: 0,0:01:37.75,0:01:40.04,Default,,0000,0000,0000,,deal with all their bug reports
Dialogue: 0,0:01:41.74,0:01:45.27,Default,,0000,0000,0000,,Some high popularity
Dialogue: 0,0:01:46.14,0:01:47.43,Default,,0000,0000,0000,,packages
Dialogue: 0,0:01:47.43,0:01:49.74,Default,,0000,0000,0000,,get a lot of bug reports
Dialogue: 0,0:01:50.34,0:01:52.33,Default,,0000,0000,0000,,like the kernel, or
Dialogue: 0,0:01:52.33,0:01:53.74,Default,,0000,0000,0000,,firefox (iceweasel)
Dialogue: 0,0:01:54.45,0:01:55.67,Default,,0000,0000,0000,,and
Dialogue: 0,0:01:56.27,0:01:57.84,Default,,0000,0000,0000,,sometimes
Dialogue: 0,0:01:57.84,0:02:02.56,Default,,0000,0000,0000,,maintainers, for any reason, don't have time to deal with all their bug reports
Dialogue: 0,0:02:02.89,0:02:05.87,Default,,0000,0000,0000,,So, some of them just
Dialogue: 0,0:02:05.87,0:02:09.43,Default,,0000,0000,0000,,hang out in the bug tracking system without
Dialogue: 0,0:02:11.31,0:02:13.72,Default,,0000,0000,0000,,being dealt with
Dialogue: 0,0:02:15.15,0:02:16.13,Default,,0000,0000,0000,,So,
Dialogue: 0,0:02:16.13,0:02:18.13,Default,,0000,0000,0000,,when you
Dialogue: 0,0:02:18.13,0:02:20.13,Default,,0000,0000,0000,,triage them,
Dialogue: 0,0:02:20.13,0:02:23.80,Default,,0000,0000,0000,,you make sure that they are in a state where
Dialogue: 0,0:02:24.34,0:02:26.50,Default,,0000,0000,0000,,something can be done with them
Dialogue: 0,0:02:27.41,0:02:29.13,Default,,0000,0000,0000,,It's
Dialogue: 0,0:02:30.99,0:02:34.50,Default,,0000,0000,0000,,The maintainers are sure they have up to date
Dialogue: 0,0:02:34.76,0:02:37.07,Default,,0000,0000,0000,,bug reports, so that they
Dialogue: 0,0:02:37.99,0:02:39.74,Default,,0000,0000,0000,,see better what they can do
Dialogue: 0,0:02:39.93,0:02:41.16,Default,,0000,0000,0000,,and
Dialogue: 0,0:02:41.68,0:02:44.50,Default,,0000,0000,0000,,the users searching for
Dialogue: 0,0:02:44.50,0:02:46.50,Default,,0000,0000,0000,,bugs similar to theirs
Dialogue: 0,0:02:46.50,0:02:48.19,Default,,0000,0000,0000,,can find them
Dialogue: 0,0:02:48.97,0:02:52.13,Default,,0000,0000,0000,,and so the maintainers have more time to
Dialogue: 0,0:02:53.48,0:02:56.32,Default,,0000,0000,0000,,fix actually those that they can fix
Dialogue: 0,0:02:58.50,0:02:59.33,Default,,0000,0000,0000,,and
Dialogue: 0,0:02:59.62,0:03:02.37,Default,,0000,0000,0000,,you want to triage bugs
Dialogue: 0,0:03:02.37,0:03:03.89,Default,,0000,0000,0000,,because it's easy
Dialogue: 0,0:03:03.89,0:03:04.99,Default,,0000,0000,0000,,you don't need to code
Dialogue: 0,0:03:04.99,0:03:08.34,Default,,0000,0000,0000,,you don't need to do system administration
Dialogue: 0,0:03:08.80,0:03:10.99,Default,,0000,0000,0000,,you just need to know how to read
Dialogue: 0,0:03:10.99,0:03:12.46,Default,,0000,0000,0000,,and write e-mails
Dialogue: 0,0:03:12.80,0:03:14.46,Default,,0000,0000,0000,,[laughter]
Dialogue: 0,0:03:16.08,0:03:18.04,Default,,0000,0000,0000,,It's rewarding, because
Dialogue: 0,0:03:18.04,0:03:19.77,Default,,0000,0000,0000,,maintainers, most of them,
Dialogue: 0,0:03:19.77,0:03:21.77,Default,,0000,0000,0000,,are really happy when you help them
Dialogue: 0,0:03:24.57,0:03:27.28,Default,,0000,0000,0000,,Submitters also
Dialogue: 0,0:03:28.02,0:03:31.19,Default,,0000,0000,0000,,are glad to be pinged about their bugs, so
Dialogue: 0,0:03:32.00,0:03:35.19,Default,,0000,0000,0000,,you got lots of nice feedback
Dialogue: 0,0:03:36.05,0:03:37.42,Default,,0000,0000,0000,,and it's fun
Dialogue: 0,0:03:37.42,0:03:39.42,Default,,0000,0000,0000,,you read about
Dialogue: 0,0:03:39.42,0:03:42.94,Default,,0000,0000,0000,,software you have no idea it did exist
Dialogue: 0,0:03:43.36,0:03:45.61,Default,,0000,0000,0000,,you don't get,
Dialogue: 0,0:03:45.61,0:03:48.30,Default,,0000,0000,0000,,even after reading, what they're supposed to do
Dialogue: 0,0:03:48.30,0:03:51.03,Default,,0000,0000,0000,,and you really don't undersand while somebody
Dialogue: 0,0:03:51.23,0:03:52.03,Default,,0000,0000,0000,,coded them
Dialogue: 0,0:03:52.28,0:03:53.11,Default,,0000,0000,0000,,That's
Dialogue: 0,0:03:54.89,0:03:56.27,Default,,0000,0000,0000,,crazy, that's
Dialogue: 0,0:03:56.27,0:03:58.27,Default,,0000,0000,0000,,[laughter]
Dialogue: 0,0:03:58.61,0:04:01.49,Default,,0000,0000,0000,,and, of course, it saves kittens
Dialogue: 0,0:04:03.58,0:04:09.24,Default,,0000,0000,0000,,[applause]
Dialogue: 0,0:04:10.13,0:04:12.54,Default,,0000,0000,0000,,There are many different
Dialogue: 0,0:04:12.54,0:04:14.54,Default,,0000,0000,0000,,operations you can perform
Dialogue: 0,0:04:14.54,0:04:16.54,Default,,0000,0000,0000,,on the bug reports
Dialogue: 0,0:04:19.67,0:04:22.39,Default,,0000,0000,0000,,Those are two of the
Dialogue: 0,0:04:22.39,0:04:24.39,Default,,0000,0000,0000,,most useful
Dialogue: 0,0:04:24.39,0:04:26.39,Default,,0000,0000,0000,,documentation pages
Dialogue: 0,0:04:27.32,0:04:29.83,Default,,0000,0000,0000,,the wiki page about bug triage
Dialogue: 0,0:04:29.83,0:04:32.57,Default,,0000,0000,0000,,and the server control commands
Dialogue: 0,0:04:33.18,0:04:35.03,Default,,0000,0000,0000,,which are quite
Dialogue: 0,0:04:35.03,0:04:37.54,Default,,0000,0000,0000,,exotic, I mean, that's a huge page
Dialogue: 0,0:04:37.81,0:04:40.21,Default,,0000,0000,0000,,with many commands to send to the
Dialogue: 0,0:04:40.92,0:04:43.24,Default,,0000,0000,0000,,server control and
Dialogue: 0,0:04:44.65,0:04:47.19,Default,,0000,0000,0000,,really lots of things to do, to tell them
Dialogue: 0,0:04:48.07,0:04:52.40,Default,,0000,0000,0000,,the most useful for the
Dialogue: 0,0:04:52.40,0:04:54.40,Default,,0000,0000,0000,,Well, those are highly used
Dialogue: 0,0:04:55.95,0:04:56.98,Default,,0000,0000,0000,,You can
Dialogue: 0,0:04:56.98,0:04:59.34,Default,,0000,0000,0000,,try to reproduce bug reports
Dialogue: 0,0:05:00.61,0:05:02.53,Default,,0000,0000,0000,,I'm going to detail afterwards
Dialogue: 0,0:05:02.85,0:05:07.75,Default,,0000,0000,0000,,You can tag bug reports when they are unreproducible
Dialogue: 0,0:05:08.05,0:05:09.75,Default,,0000,0000,0000,,you can merge bugs
Dialogue: 0,0:05:10.28,0:05:11.87,Default,,0000,0000,0000,,forward them upstream
Dialogue: 0,0:05:12.52,0:05:14.80,Default,,0000,0000,0000,,and deal with upstream
Dialogue: 0,0:05:15.76,0:05:17.75,Default,,0000,0000,0000,,and deal with submitters
Dialogue: 0,0:05:19.66,0:05:21.36,Default,,0000,0000,0000,,and, I nearly forgot, you can
Dialogue: 0,0:05:21.36,0:05:24.31,Default,,0000,0000,0000,,close bugs, which is really the best part
Dialogue: 0,0:05:25.69,0:05:27.93,Default,,0000,0000,0000,,So, reproducing them
Dialogue: 0,0:05:29.04,0:05:33.04,Default,,0000,0000,0000,,Sometimes, you get bug reports that have not been touched in years
Dialogue: 0,0:05:33.54,0:05:34.19,Default,,0000,0000,0000,,and
Dialogue: 0,0:05:36.46,0:05:39.45,Default,,0000,0000,0000,,probably they are fixed, or maybe not, but
Dialogue: 0,0:05:39.67,0:05:41.14,Default,,0000,0000,0000,,in doubt
Dialogue: 0,0:05:41.49,0:05:44.31,Default,,0000,0000,0000,,it will probably just wait there and nobody will
Dialogue: 0,0:05:44.83,0:05:46.95,Default,,0000,0000,0000,,touch the bug report because
Dialogue: 0,0:05:47.56,0:05:50.43,Default,,0000,0000,0000,,there's a high probability it doesn't apply anymore
Dialogue: 0,0:05:50.43,0:05:52.75,Default,,0000,0000,0000,,so you can test if it still applies
Dialogue: 0,0:05:56.13,0:05:58.12,Default,,0000,0000,0000,,There are also new bug reports
Dialogue: 0,0:05:58.12,0:06:01.05,Default,,0000,0000,0000,,that are only one person reported
Dialogue: 0,0:06:01.05,0:06:03.05,Default,,0000,0000,0000,,so, if they're not tagged
Dialogue: 0,0:06:03.81,0:06:05.42,Default,,0000,0000,0000,,"confirmed"
Dialogue: 0,0:06:05.97,0:06:07.91,Default,,0000,0000,0000,,or "pending"
Dialogue: 0,0:06:07.91,0:06:09.91,Default,,0000,0000,0000,,and if you can
Dialogue: 0,0:06:09.91,0:06:11.91,Default,,0000,0000,0000,,[mic out of battery]
Dialogue: 0,0:06:34.14,0:06:37.44,Default,,0000,0000,0000,,If new bug reports have been confirmed yet,
Dialogue: 0,0:06:37.44,0:06:38.66,Default,,0000,0000,0000,,you can
Dialogue: 0,0:06:39.03,0:06:41.60,Default,,0000,0000,0000,,try and see if you can reproduce them
Dialogue: 0,0:06:42.58,0:06:44.73,Default,,0000,0000,0000,,and if yes, confirm them
Dialogue: 0,0:06:46.30,0:06:48.05,Default,,0000,0000,0000,,If you can reproduce
Dialogue: 0,0:06:48.05,0:06:49.81,Default,,0000,0000,0000,,old bugs or new bugs
Dialogue: 0,0:06:49.81,0:06:51.81,Default,,0000,0000,0000,,not confirmed yet
Dialogue: 0,0:06:51.81,0:06:53.81,Default,,0000,0000,0000,,then you write to "nnn"
Dialogue: 0,0:06:53.81,0:06:56.54,Default,,0000,0000,0000,,so, that's for the bug number
Dialogue: 0,0:06:57.27,0:06:59.85,Default,,0000,0000,0000,,@bugs.debian.org
Dialogue: 0,0:06:59.85,0:07:01.24,Default,,0000,0000,0000,,and tag them
Dialogue: 0,0:07:01.63,0:07:04.73,Default,,0000,0000,0000,,That's the first of the strange commands
Dialogue: 0,0:07:04.73,0:07:07.27,Default,,0000,0000,0000,,So, "found" the number of the bug
Dialogue: 0,0:07:13.94,0:07:15.04,Default,,0000,0000,0000,,version number
Dialogue: 0,0:07:17.61,0:07:19.90,Default,,0000,0000,0000,,you confirm which version
Dialogue: 0,0:07:20.47,0:07:22.33,Default,,0000,0000,0000,,and you tag it
Dialogue: 0,0:07:22.33,0:07:24.37,Default,,0000,0000,0000,,"confirmed", and "thanks", because
Dialogue: 0,0:07:24.37,0:07:26.37,Default,,0000,0000,0000,,server control is very polite
Dialogue: 0,0:07:26.37,0:07:28.37,Default,,0000,0000,0000,,so if you don't thank it
Dialogue: 0,0:07:28.37,0:07:29.98,Default,,0000,0000,0000,,each time you
Dialogue: 0,0:07:29.98,0:07:32.17,Default,,0000,0000,0000,,make a command, it's upset
Dialogue: 0,0:07:38.64,0:07:40.84,Default,,0000,0000,0000,,Another way to
Dialogue: 0,0:07:41.22,0:07:43.20,Default,,0000,0000,0000,,triage a bug is to
Dialogue: 0,0:07:44.29,0:07:46.29,Default,,0000,0000,0000,,try to reproduce it
Dialogue: 0,0:07:46.50,0:07:49.20,Default,,0000,0000,0000,,and, let's say it didn't work
Dialogue: 0,0:08:00.07,0:08:03.74,Default,,0000,0000,0000,,If you can't reproduce it and it's fixed
Dialogue: 0,0:08:04.02,0:08:06.88,Default,,0000,0000,0000,,then we'll see later you can close it
Dialogue: 0,0:08:07.60,0:08:09.83,Default,,0000,0000,0000,,If you can't reproduce it but
Dialogue: 0,0:08:09.83,0:08:10.85,Default,,0000,0000,0000,,you're not sure it's fixed
Dialogue: 0,0:08:10.85,0:08:12.85,Default,,0000,0000,0000,,because maybe it's because you don't have the same
Dialogue: 0,0:08:12.85,0:08:15.15,Default,,0000,0000,0000,,configuration as the submitter
Dialogue: 0,0:08:15.19,0:08:15.78,Default,,0000,0000,0000,,or
Dialogue: 0,0:08:16.47,0:08:18.11,Default,,0000,0000,0000,,maybe you didn't
Dialogue: 0,0:08:18.25,0:08:20.95,Default,,0000,0000,0000,,you're not sure you followed the same steps
Dialogue: 0,0:08:21.22,0:08:22.47,Default,,0000,0000,0000,,to
Dialogue: 0,0:08:22.47,0:08:24.03,Default,,0000,0000,0000,,try it
Dialogue: 0,0:08:24.03,0:08:26.10,Default,,0000,0000,0000,,If you're not sure, then you
Dialogue: 0,0:08:26.10,0:08:28.10,Default,,0000,0000,0000,,tag "unreproducible"
Dialogue: 0,0:08:28.10,0:08:30.10,Default,,0000,0000,0000,,or "moreinfo"
Dialogue: 0,0:08:31.18,0:08:33.39,Default,,0000,0000,0000,,and it
Dialogue: 0,0:08:33.39,0:08:35.39,Default,,0000,0000,0000,,lets the submitter know
Dialogue: 0,0:08:35.39,0:08:37.39,Default,,0000,0000,0000,,and the maintainer that
Dialogue: 0,0:08:38.23,0:08:40.32,Default,,0000,0000,0000,,not everybody finds the bug
Dialogue: 0,0:08:40.75,0:08:42.85,Default,,0000,0000,0000,,which can be an information
Dialogue: 0,0:08:45.46,0:08:47.67,Default,,0000,0000,0000,,Sometimes, you could have to merge them
Dialogue: 0,0:08:47.67,0:08:50.87,Default,,0000,0000,0000,,that's especially true for the new bugs because
Dialogue: 0,0:08:53.28,0:08:56.06,Default,,0000,0000,0000,,it's where they stay forever
Dialogue: 0,0:08:56.06,0:08:58.06,Default,,0000,0000,0000,,duplicates
Dialogue: 0,0:09:00.61,0:09:01.73,Default,,0000,0000,0000,,That's
Dialogue: 0,0:09:05.12,0:09:06.84,Default,,0000,0000,0000,,Putting them on the same package
Dialogue: 0,0:09:06.84,0:09:09.16,Default,,0000,0000,0000,,and with the same severity and state is
Dialogue: 0,0:09:09.34,0:09:10.40,Default,,0000,0000,0000,,different operations
Dialogue: 0,0:09:10.40,0:09:13.07,Default,,0000,0000,0000,,it's detailed in the documentation
Dialogue: 0,0:09:13.68,0:09:15.44,Default,,0000,0000,0000,,and, at the end, you
Dialogue: 0,0:09:15.44,0:09:16.62,Default,,0000,0000,0000,,merge
Dialogue: 0,0:09:16.62,0:09:17.98,Default,,0000,0000,0000,,That's funny
Dialogue: 0,0:09:19.17,0:09:21.85,Default,,0000,0000,0000,,All the messages are gonna be
Dialogue: 0,0:09:22.55,0:09:24.29,Default,,0000,0000,0000,,put together, so
Dialogue: 0,0:09:24.71,0:09:27.49,Default,,0000,0000,0000,,sometimes you have to search for a while, and
Dialogue: 0,0:09:27.70,0:09:29.92,Default,,0000,0000,0000,,there can be more than two bugs
Dialogue: 0,0:09:30.79,0:09:31.47,Default,,0000,0000,0000,,fusionned
Dialogue: 0,0:09:31.47,0:09:33.29,Default,,0000,0000,0000,,So, sometimes it's really
Dialogue: 0,0:09:33.29,0:09:35.02,Default,,0000,0000,0000,,not fusionned, merged
Dialogue: 0,0:09:35.76,0:09:37.23,Default,,0000,0000,0000,,After a while, sometimes there can be
Dialogue: 0,0:09:37.23,0:09:38.73,Default,,0000,0000,0000,,three or four
Dialogue: 0,0:09:38.73,0:09:40.39,Default,,0000,0000,0000,,if people
Dialogue: 0,0:09:40.39,0:09:42.39,Default,,0000,0000,0000,,keep opening the same one
Dialogue: 0,0:09:42.60,0:09:44.58,Default,,0000,0000,0000,,So, that's sometimes funny
Dialogue: 0,0:09:46.43,0:09:48.68,Default,,0000,0000,0000,,An other way is to report,
Dialogue: 0,0:09:48.68,0:09:51.54,Default,,0000,0000,0000,,to forward reports upstream
Dialogue: 0,0:09:51.69,0:09:52.68,Default,,0000,0000,0000,,because
Dialogue: 0,0:09:53.32,0:09:56.13,Default,,0000,0000,0000,,Debian is mainly packages
Dialogue: 0,0:09:56.67,0:09:59.69,Default,,0000,0000,0000,,that are not developped for Debian but upstream
Dialogue: 0,0:10:00.46,0:10:02.43,Default,,0000,0000,0000,,and only Debian packaged
Dialogue: 0,0:10:02.43,0:10:04.27,Default,,0000,0000,0000,,so, if there's a bug
Dialogue: 0,0:10:04.27,0:10:06.08,Default,,0000,0000,0000,,occurring in Debian,
Dialogue: 0,0:10:06.08,0:10:08.08,Default,,0000,0000,0000,,in most cases it occurs
Dialogue: 0,0:10:08.08,0:10:09.36,Default,,0000,0000,0000,,upstream
Dialogue: 0,0:10:10.23,0:10:11.62,Default,,0000,0000,0000,,so you can search
Dialogue: 0,0:10:11.62,0:10:13.82,Default,,0000,0000,0000,,the upstream bug tracker to see
Dialogue: 0,0:10:13.82,0:10:15.82,Default,,0000,0000,0000,,if they have similar reports
Dialogue: 0,0:10:18.35,0:10:19.36,Default,,0000,0000,0000,,If they do
Dialogue: 0,0:10:19.36,0:10:21.36,Default,,0000,0000,0000,,sometimes they also have
Dialogue: 0,0:10:21.36,0:10:23.36,Default,,0000,0000,0000,,a workaround or
Dialogue: 0,0:10:23.98,0:10:26.19,Default,,0000,0000,0000,,sometimes
Dialogue: 0,0:10:26.84,0:10:29.15,Default,,0000,0000,0000,,upstream says they won't fix it
Dialogue: 0,0:10:29.15,0:10:31.59,Default,,0000,0000,0000,,because they don't consider it a bug or
Dialogue: 0,0:10:36.74,0:10:38.27,Default,,0000,0000,0000,,When it's the case, then
Dialogue: 0,0:10:40.23,0:10:42.22,Default,,0000,0000,0000,,the information should be
Dialogue: 0,0:10:42.37,0:10:45.19,Default,,0000,0000,0000,,put in the Debian
Dialogue: 0,0:10:45.19,0:10:47.19,Default,,0000,0000,0000,,bugtracker
Dialogue: 0,0:10:47.55,0:10:48.72,Default,,0000,0000,0000,,and
Dialogue: 0,0:10:56.08,0:10:56.92,Default,,0000,0000,0000,,if
Dialogue: 0,0:10:57.11,0:11:00.62,Default,,0000,0000,0000,,the bug already exists in upstream, then
Dialogue: 0,0:11:01.05,0:11:02.62,Default,,0000,0000,0000,,Debian bug tracker should know it
Dialogue: 0,0:11:02.62,0:11:05.28,Default,,0000,0000,0000,,so you have to tell it to the BTS
Dialogue: 0,0:11:09.75,0:11:12.16,Default,,0000,0000,0000,,That's also a command, I
Dialogue: 0,0:11:12.16,0:11:14.47,Default,,0000,0000,0000,,fucked my
Dialogue: 0,0:11:16.14,0:11:17.67,Default,,0000,0000,0000,,the way to show it, but, ok
Dialogue: 0,0:11:17.67,0:11:18.79,Default,,0000,0000,0000,,that's the command
Dialogue: 0,0:11:18.79,0:11:21.54,Default,,0000,0000,0000,,so, "forwarded", the bug number
Dialogue: 0,0:11:21.54,0:11:22.98,Default,,0000,0000,0000,,in Debian
Dialogue: 0,0:11:23.11,0:11:26.16,Default,,0000,0000,0000,,and the bug number upstream
Dialogue: 0,0:11:26.66,0:11:29.83,Default,,0000,0000,0000,,and "thanks" again, because it's always polite
Dialogue: 0,0:11:31.26,0:11:34.58,Default,,0000,0000,0000,,There are other things you can do with upstream
Dialogue: 0,0:11:35.47,0:11:36.58,Default,,0000,0000,0000,,Sometimes
Dialogue: 0,0:11:36.58,0:11:38.88,Default,,0000,0000,0000,,they don't have the bug report
Dialogue: 0,0:11:38.88,0:11:40.32,Default,,0000,0000,0000,,but it's
Dialogue: 0,0:11:40.32,0:11:42.32,Default,,0000,0000,0000,,obviously a bug of them
Dialogue: 0,0:11:43.05,0:11:44.32,Default,,0000,0000,0000,,so
Dialogue: 0,0:11:44.80,0:11:46.32,Default,,0000,0000,0000,,if you can reproduce
Dialogue: 0,0:11:46.32,0:11:48.10,Default,,0000,0000,0000,,the bug, you should
Dialogue: 0,0:11:48.10,0:11:50.10,Default,,0000,0000,0000,,open a bug upstream
Dialogue: 0,0:11:50.36,0:11:51.65,Default,,0000,0000,0000,,which is
Dialogue: 0,0:11:52.03,0:11:54.03,Default,,0000,0000,0000,,most of the time a pain in the ass
Dialogue: 0,0:11:54.03,0:11:56.68,Default,,0000,0000,0000,,because you have to register an account
Dialogue: 0,0:11:56.68,0:11:58.68,Default,,0000,0000,0000,,or find
Dialogue: 0,0:11:58.68,0:12:00.68,Default,,0000,0000,0000,,their bug tracker or any way
Dialogue: 0,0:12:02.53,0:12:03.49,Default,,0000,0000,0000,,That's fun
Dialogue: 0,0:12:09.02,0:12:11.71,Default,,0000,0000,0000,,So, it saves time to the maintainer
Dialogue: 0,0:12:11.71,0:12:13.71,Default,,0000,0000,0000,,and the submitter
Dialogue: 0,0:12:14.34,0:12:18.52,Default,,0000,0000,0000,,sees more chances to see it solved at some point also
Dialogue: 0,0:12:20.60,0:12:21.74,Default,,0000,0000,0000,,If you open
Dialogue: 0,0:12:21.74,0:12:24.69,Default,,0000,0000,0000,,the bug in the upstream bug tracker and you
Dialogue: 0,0:12:24.69,0:12:25.78,Default,,0000,0000,0000,,have to do
Dialogue: 0,0:12:26.42,0:12:29.76,Default,,0000,0000,0000,,to mark it as forwarded as we just saw
Dialogue: 0,0:12:32.05,0:12:34.82,Default,,0000,0000,0000,,Sometimes, upstream says it's fixed
Dialogue: 0,0:12:35.43,0:12:37.28,Default,,0000,0000,0000,,and then you should
Dialogue: 0,0:12:37.91,0:12:41.33,Default,,0000,0000,0000,,say to Debian bug tracker that it's fixed upstream
Dialogue: 0,0:12:43.99,0:12:47.11,Default,,0000,0000,0000,,you have to say in which version
Dialogue: 0,0:12:47.78,0:12:48.89,Default,,0000,0000,0000,,and
Dialogue: 0,0:12:49.57,0:12:52.13,Default,,0000,0000,0000,,maybe the maintainer will update
Dialogue: 0,0:12:52.13,0:12:54.13,Default,,0000,0000,0000,,his package to
Dialogue: 0,0:12:54.79,0:12:58.01,Default,,0000,0000,0000,,give the fixed version
Dialogue: 0,0:13:01.90,0:13:04.03,Default,,0000,0000,0000,,and sometimes there's a patch upstream
Dialogue: 0,0:13:04.03,0:13:05.49,Default,,0000,0000,0000,,that has not been applied
Dialogue: 0,0:13:05.49,0:13:07.39,Default,,0000,0000,0000,,so you can also review
Dialogue: 0,0:13:07.39,0:13:09.60,Default,,0000,0000,0000,,and/or test it
Dialogue: 0,0:13:11.25,0:13:13.91,Default,,0000,0000,0000,,and tell them if it works
Dialogue: 0,0:13:14.47,0:13:15.62,Default,,0000,0000,0000,,or not
Dialogue: 0,0:13:18.55,0:13:19.63,Default,,0000,0000,0000,,If it works
Dialogue: 0,0:13:19.63,0:13:21.63,Default,,0000,0000,0000,,you can also
Dialogue: 0,0:13:23.29,0:13:26.61,Default,,0000,0000,0000,,bring it to the Debian bug tracking system and
Dialogue: 0,0:13:26.61,0:13:29.10,Default,,0000,0000,0000,,tag the bug "patch"
Dialogue: 0,0:13:31.73,0:13:34.72,Default,,0000,0000,0000,,There's also work with submitters
Dialogue: 0,0:13:38.42,0:13:40.95,Default,,0000,0000,0000,,there's a high percentage of bugs
Dialogue: 0,0:13:40.95,0:13:42.62,Default,,0000,0000,0000,,that are tagged "moreinfo"
Dialogue: 0,0:13:43.39,0:13:44.62,Default,,0000,0000,0000,,Somebody
Dialogue: 0,0:13:44.62,0:13:46.13,Default,,0000,0000,0000,,told us
Dialogue: 0,0:13:46.24,0:13:48.61,Default,,0000,0000,0000,,"It doesn't work" and
Dialogue: 0,0:13:49.46,0:13:52.31,Default,,0000,0000,0000,,we need to know how it doesn't work
Dialogue: 0,0:13:54.87,0:13:56.05,Default,,0000,0000,0000,,Sometimes
Dialogue: 0,0:13:58.29,0:14:01.05,Default,,0000,0000,0000,,there has been a new version packaged
Dialogue: 0,0:14:01.16,0:14:04.65,Default,,0000,0000,0000,,and maybe the bug occurs, maybe not
Dialogue: 0,0:14:04.65,0:14:05.89,Default,,0000,0000,0000,,you have to know
Dialogue: 0,0:14:06.57,0:14:08.33,Default,,0000,0000,0000,,or somebody said
Dialogue: 0,0:14:08.33,0:14:11.46,Default,,0000,0000,0000,,"I'll test with this version or this setup"
Dialogue: 0,0:14:11.46,0:14:14.88,Default,,0000,0000,0000,,and/or say "I'll report it upstream" and
Dialogue: 0,0:14:16.13,0:14:17.18,Default,,0000,0000,0000,,nothing happened
Dialogue: 0,0:14:26.52,0:14:27.77,Default,,0000,0000,0000,,and sometimes
Dialogue: 0,0:14:27.77,0:14:29.77,Default,,0000,0000,0000,,it stays in this
Dialogue: 0,0:14:29.83,0:14:32.15,Default,,0000,0000,0000,,"waiting for information" situation
Dialogue: 0,0:14:32.15,0:14:34.15,Default,,0000,0000,0000,,for a long time
Dialogue: 0,0:14:34.15,0:14:35.59,Default,,0000,0000,0000,,I wrote
Dialogue: 0,0:14:35.59,0:14:37.59,Default,,0000,0000,0000,,a year or a release
Dialogue: 0,0:14:37.59,0:14:39.59,Default,,0000,0000,0000,,because that's what I consider
Dialogue: 0,0:14:39.59,0:14:41.18,Default,,0000,0000,0000,,starting being a long time
Dialogue: 0,0:14:41.18,0:14:43.80,Default,,0000,0000,0000,,I found some, I closed some that were
Dialogue: 0,0:14:44.20,0:14:46.65,Default,,0000,0000,0000,,not touched since more than ten years, that's
Dialogue: 0,0:14:48.11,0:14:49.30,Default,,0000,0000,0000,,record
Dialogue: 0,0:14:51.26,0:14:52.22,Default,,0000,0000,0000,,You can help
Dialogue: 0,0:14:52.22,0:14:55.16,Default,,0000,0000,0000,,you can send an e-mail to the
Dialogue: 0,0:14:55.57,0:14:57.27,Default,,0000,0000,0000,,person whose input is needed
Dialogue: 0,0:14:57.27,0:14:58.69,Default,,0000,0000,0000,,so, sometimes
Dialogue: 0,0:14:58.69,0:15:00.69,Default,,0000,0000,0000,,the submitter, sometimes the
Dialogue: 0,0:15:01.25,0:15:03.69,Default,,0000,0000,0000,,maintainer, sometimes upstream
Dialogue: 0,0:15:04.15,0:15:05.20,Default,,0000,0000,0000,,sometimes
Dialogue: 0,0:15:05.96,0:15:07.24,Default,,0000,0000,0000,,somebody else
Dialogue: 0,0:15:09.49,0:15:10.53,Default,,0000,0000,0000,,saying
Dialogue: 0,0:15:10.53,0:15:12.14,Default,,0000,0000,0000,,"You said you would do that" or
Dialogue: 0,0:15:12.14,0:15:13.90,Default,,0000,0000,0000,,"Can you still reproduce it?"
Dialogue: 0,0:15:15.20,0:15:16.54,Default,,0000,0000,0000,,because
Dialogue: 0,0:15:17.02,0:15:19.96,Default,,0000,0000,0000,,so that the bug report become
Dialogue: 0,0:15:21.15,0:15:23.52,Default,,0000,0000,0000,,gets in a state where we see
Dialogue: 0,0:15:23.52,0:15:25.23,Default,,0000,0000,0000,,what's the current status and
Dialogue: 0,0:15:25.23,0:15:27.23,Default,,0000,0000,0000,,what should be done
Dialogue: 0,0:15:28.75,0:15:30.70,Default,,0000,0000,0000,,So, the tricky part is
Dialogue: 0,0:15:30.70,0:15:31.79,Default,,0000,0000,0000,,don't
Dialogue: 0,0:15:32.48,0:15:34.21,Default,,0000,0000,0000,,close random bugs
Dialogue: 0,0:15:36.80,0:15:39.05,Default,,0000,0000,0000,,As we'll see later, it can be dangerous
Dialogue: 0,0:15:43.71,0:15:45.58,Default,,0000,0000,0000,,You can search for packages
Dialogue: 0,0:15:45.58,0:15:47.58,Default,,0000,0000,0000,,that have a lot of bug reports
Dialogue: 0,0:15:48.46,0:15:50.84,Default,,0000,0000,0000,,and ask the maintainer if
Dialogue: 0,0:15:50.84,0:15:53.16,Default,,0000,0000,0000,,help is welcome, or
Dialogue: 0,0:15:53.33,0:15:55.40,Default,,0000,0000,0000,,you can find a nice team
Dialogue: 0,0:15:56.33,0:15:58.59,Default,,0000,0000,0000,,Debian is centered with
Dialogue: 0,0:15:59.76,0:16:01.65,Default,,0000,0000,0000,,composed of plenty of teams
Dialogue: 0,0:16:02.04,0:16:04.18,Default,,0000,0000,0000,,Most of them are really welcoming
Dialogue: 0,0:16:04.18,0:16:05.59,Default,,0000,0000,0000,,to new contributors
Dialogue: 0,0:16:05.59,0:16:07.19,Default,,0000,0000,0000,,because they need help
Dialogue: 0,0:16:07.61,0:16:09.00,Default,,0000,0000,0000,,and
Dialogue: 0,0:16:09.00,0:16:10.72,Default,,0000,0000,0000,,those I met are nice
Dialogue: 0,0:16:15.04,0:16:16.99,Default,,0000,0000,0000,,and in a team, you're sure there's
Dialogue: 0,0:16:16.99,0:16:18.66,Default,,0000,0000,0000,,plenty of packages, so
Dialogue: 0,0:16:18.66,0:16:20.66,Default,,0000,0000,0000,,plenty of bugs to triage
Dialogue: 0,0:16:20.66,0:16:22.66,Default,,0000,0000,0000,,and people to answer questions
Dialogue: 0,0:16:24.64,0:16:25.74,Default,,0000,0000,0000,,I've
Dialogue: 0,0:16:25.74,0:16:27.59,Default,,0000,0000,0000,,triaged bugs from
Dialogue: 0,0:16:27.59,0:16:29.59,Default,,0000,0000,0000,,perl team, games team
Dialogue: 0,0:16:29.59,0:16:31.03,Default,,0000,0000,0000,,X strike force
Dialogue: 0,0:16:31.03,0:16:32.27,Default,,0000,0000,0000,,they're all very nice
Dialogue: 0,0:16:32.27,0:16:33.85,Default,,0000,0000,0000,,I recommend them to you
Dialogue: 0,0:16:36.05,0:16:37.49,Default,,0000,0000,0000,,I
Dialogue: 0,0:16:38.08,0:16:40.26,Default,,0000,0000,0000,,tried, but I didn't get
Dialogue: 0,0:16:40.26,0:16:42.26,Default,,0000,0000,0000,,really understood anything, but
Dialogue: 0,0:16:42.26,0:16:43.96,Default,,0000,0000,0000,,if you do understand anything
Dialogue: 0,0:16:44.57,0:16:45.74,Default,,0000,0000,0000,,kernel bugs
Dialogue: 0,0:16:45.74,0:16:47.35,Default,,0000,0000,0000,,need work too
Dialogue: 0,0:16:51.42,0:16:55.45,Default,,0000,0000,0000,,On the documentation about bug triage
Dialogue: 0,0:16:55.45,0:16:57.45,Default,,0000,0000,0000,,I added a section about
Dialogue: 0,0:16:57.45,0:16:58.90,Default,,0000,0000,0000,,teams that welcome help
Dialogue: 0,0:16:58.90,0:17:00.52,Default,,0000,0000,0000,,So, if you're in a team
Dialogue: 0,0:17:00.52,0:17:03.13,Default,,0000,0000,0000,,that needs triaging, add yourself there
Dialogue: 0,0:17:04.75,0:17:06.25,Default,,0000,0000,0000,,If you want to triage
Dialogue: 0,0:17:06.25,0:17:07.62,Default,,0000,0000,0000,,look there
Dialogue: 0,0:17:08.41,0:17:10.08,Default,,0000,0000,0000,,who wants help
Dialogue: 0,0:17:11.01,0:17:13.24,Default,,0000,0000,0000,,and you don't need to understand
Dialogue: 0,0:17:13.24,0:17:15.24,Default,,0000,0000,0000,,anything about what they do to
Dialogue: 0,0:17:15.24,0:17:16.38,Default,,0000,0000,0000,,triage there bugs
Dialogue: 0,0:17:16.38,0:17:17.44,Default,,0000,0000,0000,,I mean,
Dialogue: 0,0:17:17.44,0:17:19.44,Default,,0000,0000,0000,,Perl... I don't code
Dialogue: 0,0:17:19.44,0:17:21.17,Default,,0000,0000,0000,,so Perl is... and
Dialogue: 0,0:17:21.17,0:17:22.78,Default,,0000,0000,0000,,X strike force is like
Dialogue: 0,0:17:22.78,0:17:25.23,Default,,0000,0000,0000,,not really written in english
Dialogue: 0,0:17:25.23,0:17:26.12,Default,,0000,0000,0000,,but
Dialogue: 0,0:17:26.71,0:17:28.24,Default,,0000,0000,0000,,Ok, games, I could
Dialogue: 0,0:17:28.24,0:17:30.24,Default,,0000,0000,0000,,try to reproduce them
Dialogue: 0,0:17:30.24,0:17:31.52,Default,,0000,0000,0000,,some of them
Dialogue: 0,0:17:31.52,0:17:33.44,Default,,0000,0000,0000,,the others, really not, but
Dialogue: 0,0:17:33.44,0:17:35.44,Default,,0000,0000,0000,,sometime, you really can see the status
Dialogue: 0,0:17:35.44,0:17:38.37,Default,,0000,0000,0000,,of a bug without understanding what it's about
Dialogue: 0,0:17:39.97,0:17:41.50,Default,,0000,0000,0000,,You see that if somebody asked
Dialogue: 0,0:17:41.50,0:17:43.21,Default,,0000,0000,0000,,for info a year ago,
Dialogue: 0,0:17:43.21,0:17:44.58,Default,,0000,0000,0000,,it has to be pinged
Dialogue: 0,0:17:44.58,0:17:46.03,Default,,0000,0000,0000,,or
Dialogue: 0,0:17:46.46,0:17:48.56,Default,,0000,0000,0000,,considered that there's not gonna be any
Dialogue: 0,0:17:48.56,0:17:51.02,Default,,0000,0000,0000,,even if you don't understand what the bug is
Dialogue: 0,0:17:51.06,0:17:52.68,Default,,0000,0000,0000,,you can see what the status
Dialogue: 0,0:17:52.68,0:17:54.00,Default,,0000,0000,0000,,of the bug is
Dialogue: 0,0:17:57.45,0:17:58.97,Default,,0000,0000,0000,,A fabulous tool
Dialogue: 0,0:17:58.97,0:18:03.38,Default,,0000,0000,0000,,is ultimate Debian database bug search
Dialogue: 0,0:18:08.28,0:18:10.10,Default,,0000,0000,0000,,It looks like this
Dialogue: 0,0:18:14.99,0:18:16.21,Default,,0000,0000,0000,,Please ignore that
Dialogue: 0,0:18:16.84,0:18:18.22,Default,,0000,0000,0000,,So, you select
Dialogue: 0,0:18:18.66,0:18:20.22,Default,,0000,0000,0000,,which version
Dialogue: 0,0:18:21.84,0:18:24.72,Default,,0000,0000,0000,,you can add many filters
Dialogue: 0,0:18:26.01,0:18:27.04,Default,,0000,0000,0000,,bug types
Dialogue: 0,0:18:27.04,0:18:29.69,Default,,0000,0000,0000,,Well, actually it also includes the teams here
Dialogue: 0,0:18:31.84,0:18:34.47,Default,,0000,0000,0000,,and when you're done, you search
Dialogue: 0,0:18:35.68,0:18:36.75,Default,,0000,0000,0000,,That's
Dialogue: 0,0:18:37.29,0:18:38.75,Default,,0000,0000,0000,,really useful
Dialogue: 0,0:18:46.74,0:18:48.09,Default,,0000,0000,0000,,As you see, my
Dialogue: 0,0:18:48.09,0:18:50.09,Default,,0000,0000,0000,,it doesn't look like it should
Dialogue: 0,0:18:54.76,0:18:59.07,Default,,0000,0000,0000,,Criteria for bugs that have been lost
Dialogue: 0,0:18:59.81,0:19:02.14,Default,,0000,0000,0000,,If you ignore those that have been touched
Dialogue: 0,0:19:02.14,0:19:04.35,Default,,0000,0000,0000,,or created in the last year
Dialogue: 0,0:19:05.08,0:19:06.50,Default,,0000,0000,0000,,and you select
Dialogue: 0,0:19:06.50,0:19:08.77,Default,,0000,0000,0000,,either "wontfix" or "moreinfo"
Dialogue: 0,0:19:08.77,0:19:11.33,Default,,0000,0000,0000,,or "upstream" or "unreproducible"
Dialogue: 0,0:19:15.33,0:19:16.90,Default,,0000,0000,0000,,then you choose a team
Dialogue: 0,0:19:16.90,0:19:18.09,Default,,0000,0000,0000,,and
Dialogue: 0,0:19:18.60,0:19:21.18,Default,,0000,0000,0000,,you're gonna find lots of lost bugs
Dialogue: 0,0:19:21.47,0:19:23.34,Default,,0000,0000,0000,,then you can start reading them
Dialogue: 0,0:19:23.34,0:19:24.85,Default,,0000,0000,0000,,and see what's their status
Dialogue: 0,0:19:30.65,0:19:33.36,Default,,0000,0000,0000,,If they are unreproducible
Dialogue: 0,0:19:38.03,0:19:39.10,Default,,0000,0000,0000,,if the bug
Dialogue: 0,0:19:40.36,0:19:42.24,Default,,0000,0000,0000,,has been fixed, actually
Dialogue: 0,0:19:42.24,0:19:43.25,Default,,0000,0000,0000,,Well,
Dialogue: 0,0:19:43.25,0:19:46.16,Default,,0000,0000,0000,,either the new version fixes the bug or
Dialogue: 0,0:19:47.59,0:19:49.48,Default,,0000,0000,0000,,Anyway, the bug has been fixed
Dialogue: 0,0:19:49.48,0:19:52.34,Default,,0000,0000,0000,,because it's a configuration thing anyway
Dialogue: 0,0:19:52.34,0:19:54.34,Default,,0000,0000,0000,,it doesn't happen anymore
Dialogue: 0,0:19:56.80,0:19:58.22,Default,,0000,0000,0000,,you can close it
Dialogue: 0,0:19:58.48,0:20:01.00,Default,,0000,0000,0000,,So, that's the bug number again
Dialogue: 0,0:20:01.73,0:20:04.32,Default,,0000,0000,0000,,"done@bugs.debian.org"
Dialogue: 0,0:20:04.86,0:20:07.06,Default,,0000,0000,0000,,and you have to put
Dialogue: 0,0:20:07.06,0:20:09.06,Default,,0000,0000,0000,,in which version it has been fixed
Dialogue: 0,0:20:09.06,0:20:11.33,Default,,0000,0000,0000,,so, maybe it has been fixed
Dialogue: 0,0:20:11.33,0:20:13.33,Default,,0000,0000,0000,,in the meantime
Dialogue: 0,0:20:13.33,0:20:15.33,Default,,0000,0000,0000,,but, at least, say
Dialogue: 0,0:20:15.97,0:20:18.19,Default,,0000,0000,0000,,"this current version, I'm sure it's fixed"
Dialogue: 0,0:20:19.48,0:20:21.82,Default,,0000,0000,0000,,so that the BTS knows
Dialogue: 0,0:20:22.44,0:20:24.28,Default,,0000,0000,0000,,which version it affects and
Dialogue: 0,0:20:24.28,0:20:27.43,Default,,0000,0000,0000,,most of all, which versions are not affected
Dialogue: 0,0:20:29.53,0:20:32.79,Default,,0000,0000,0000,,There's a nice documentation page about that
Dialogue: 0,0:20:35.13,0:20:36.95,Default,,0000,0000,0000,,closing bug reports is only
Dialogue: 0,0:20:36.95,0:20:38.40,Default,,0000,0000,0000,,sending one e-mail to
Dialogue: 0,0:20:38.40,0:20:40.40,Default,,0000,0000,0000,,"done@bugs.debian.org"
Dialogue: 0,0:20:45.82,0:20:49.55,Default,,0000,0000,0000,,That was for "unreproducible"
Dialogue: 0,0:20:49.55,0:20:51.55,Default,,0000,0000,0000,,Ok, "moreinfo" or "wontfix"
Dialogue: 0,0:20:52.75,0:20:53.67,Default,,0000,0000,0000,,For those
Dialogue: 0,0:20:53.67,0:20:55.67,Default,,0000,0000,0000,,you have to make sure with a team
Dialogue: 0,0:20:55.67,0:20:57.25,Default,,0000,0000,0000,,or the maintainer what
Dialogue: 0,0:20:57.25,0:20:58.98,Default,,0000,0000,0000,,is there policy, because
Dialogue: 0,0:20:58.98,0:21:01.18,Default,,0000,0000,0000,,some people want to keep them all
Dialogue: 0,0:21:01.18,0:21:03.73,Default,,0000,0000,0000,,open forever
Dialogue: 0,0:21:07.45,0:21:09.82,Default,,0000,0000,0000,,and some "wontfix" should
Dialogue: 0,0:21:09.82,0:21:11.77,Default,,0000,0000,0000,,anyway stay open because
Dialogue: 0,0:21:11.77,0:21:14.11,Default,,0000,0000,0000,,if there are functionalities or
Dialogue: 0,0:21:14.11,0:21:16.11,Default,,0000,0000,0000,,bugs that are
Dialogue: 0,0:21:16.11,0:21:18.37,Default,,0000,0000,0000,,often requested, then
Dialogue: 0,0:21:18.37,0:21:20.32,Default,,0000,0000,0000,,it would be silly to close it
Dialogue: 0,0:21:20.32,0:21:22.73,Default,,0000,0000,0000,,then have somebody reopen it soon
Dialogue: 0,0:21:23.76,0:21:25.23,Default,,0000,0000,0000,,but, lots of
Dialogue: 0,0:21:25.23,0:21:27.89,Default,,0000,0000,0000,,bugs that are tagged "moreinfo"
Dialogue: 0,0:21:27.89,0:21:30.10,Default,,0000,0000,0000,,and never got info back
Dialogue: 0,0:21:30.10,0:21:32.10,Default,,0000,0000,0000,,or are tagged "wontfix"
Dialogue: 0,0:21:34.19,0:21:36.55,Default,,0000,0000,0000,,should just be closed because there's no work
Dialogue: 0,0:21:36.87,0:21:39.26,Default,,0000,0000,0000,,that's gonna happen to them
Dialogue: 0,0:21:41.34,0:21:44.26,Default,,0000,0000,0000,,There are no
Dialogue: 0,0:21:44.26,0:21:46.90,Default,,0000,0000,0000,,guidelines on the documentation about that
Dialogue: 0,0:21:46.90,0:21:48.90,Default,,0000,0000,0000,,so I decided arbitrarily
Dialogue: 0,0:21:48.90,0:21:51.13,Default,,0000,0000,0000,,one year after
Dialogue: 0,0:21:51.13,0:21:53.91,Default,,0000,0000,0000,,the submitter was pinged and didn't answer
Dialogue: 0,0:21:57.53,0:21:59.49,Default,,0000,0000,0000,,we could maybe consider that
Dialogue: 0,0:21:59.49,0:22:01.49,Default,,0000,0000,0000,,missing submitter
Dialogue: 0,0:22:01.49,0:22:04.30,Default,,0000,0000,0000,,Maybe it could be shorter, but
Dialogue: 0,0:22:05.48,0:22:07.86,Default,,0000,0000,0000,,People could be angry also because it's also
Dialogue: 0,0:22:08.41,0:22:11.01,Default,,0000,0000,0000,,great contribution to report bugs and that should
Dialogue: 0,0:22:11.01,0:22:13.01,Default,,0000,0000,0000,,not be deleted
Dialogue: 0,0:22:13.01,0:22:14.14,Default,,0000,0000,0000,,lightly
Dialogue: 0,0:22:16.96,0:22:18.60,Default,,0000,0000,0000,,If you're sure that the bug is
Dialogue: 0,0:22:18.60,0:22:20.60,Default,,0000,0000,0000,,really no use to anyone
Dialogue: 0,0:22:20.60,0:22:22.96,Default,,0000,0000,0000,,then, just the same
Dialogue: 0,0:22:22.96,0:22:25.18,Default,,0000,0000,0000,,number "-done"
Dialogue: 0,0:22:26.26,0:22:29.04,Default,,0000,0000,0000,,with the explanation, of course
Dialogue: 0,0:22:29.90,0:22:31.34,Default,,0000,0000,0000,,So, an example
Dialogue: 0,0:22:32.73,0:22:34.96,Default,,0000,0000,0000,,We're gonna do the search
Dialogue: 0,0:22:34.96,0:22:36.47,Default,,0000,0000,0000,,"wontfix"
Dialogue: 0,0:22:37.81,0:22:39.97,Default,,0000,0000,0000,,not touched in the last year, perl
Dialogue: 0,0:22:46.65,0:22:48.20,Default,,0000,0000,0000,,Include "wontfix"
Dialogue: 0,0:22:55.14,0:22:56.15,Default,,0000,0000,0000,,ignore
Dialogue: 0,0:22:57.72,0:23:00.43,Default,,0000,0000,0000,,created or modified in the last
Dialogue: 0,0:23:00.43,0:23:02.43,Default,,0000,0000,0000,,year or so
Dialogue: 0,0:23:03.26,0:23:06.18,Default,,0000,0000,0000,,and let's see those of the perl team
Dialogue: 0,0:23:23.95,0:23:25.37,Default,,0000,0000,0000,,All those bugs
Dialogue: 0,0:23:25.37,0:23:27.63,Default,,0000,0000,0000,,from different packages
Dialogue: 0,0:23:27.63,0:23:28.93,Default,,0000,0000,0000,,but they're all
Dialogue: 0,0:23:30.19,0:23:32.69,Default,,0000,0000,0000,,they all respond to the same criteria
Dialogue: 0,0:23:33.36,0:23:36.04,Default,,0000,0000,0000,,and we can sort them
Dialogue: 0,0:23:36.04,0:23:38.04,Default,,0000,0000,0000,,by the last time they were modified
Dialogue: 0,0:23:40.46,0:23:43.79,Default,,0000,0000,0000,,lots of them have been forgotten for some years
Dialogue: 0,0:23:45.52,0:23:48.01,Default,,0000,0000,0000,,and, well, the
Dialogue: 0,0:23:49.02,0:23:51.75,Default,,0000,0000,0000,,next step is to start reading the reports
Dialogue: 0,0:23:53.61,0:23:55.71,Default,,0000,0000,0000,,since I did prepare a little bit
Dialogue: 0,0:23:55.71,0:23:57.35,Default,,0000,0000,0000,,even if not much
Dialogue: 0,0:23:57.53,0:23:59.56,Default,,0000,0000,0000,,I selected one, so
Dialogue: 0,0:23:59.56,0:24:01.97,Default,,0000,0000,0000,,there's one that can be read
Dialogue: 0,0:24:02.70,0:24:05.16,Default,,0000,0000,0000,,and I won't read it
Dialogue: 0,0:24:05.16,0:24:07.16,Default,,0000,0000,0000,,completely with you today, but
Dialogue: 0,0:24:09.40,0:24:11.37,Default,,0000,0000,0000,,you see that
Dialogue: 0,0:24:11.37,0:24:13.37,Default,,0000,0000,0000,,the conclusion is
Dialogue: 0,0:24:13.37,0:24:15.90,Default,,0000,0000,0000,,upstream considered it's not a bug
Dialogue: 0,0:24:16.74,0:24:18.27,Default,,0000,0000,0000,,it was told in
Dialogue: 0,0:24:18.27,0:24:19.85,Default,,0000,0000,0000,,2010
Dialogue: 0,0:24:19.85,0:24:20.93,Default,,0000,0000,0000,,so
Dialogue: 0,0:24:21.90,0:24:24.38,Default,,0000,0000,0000,,there has been time
Dialogue: 0,0:24:24.38,0:24:26.38,Default,,0000,0000,0000,,to let people know
Dialogue: 0,0:24:26.38,0:24:29.47,Default,,0000,0000,0000,,[laughter]
Dialogue: 0,0:24:30.28,0:24:32.93,Default,,0000,0000,0000,,and it's closed upstream
Dialogue: 0,0:24:33.32,0:24:35.68,Default,,0000,0000,0000,,so, that's the bug report upstream
Dialogue: 0,0:24:35.68,0:24:37.68,Default,,0000,0000,0000,,where upstream says
Dialogue: 0,0:24:38.38,0:24:41.23,Default,,0000,0000,0000,,"It does according to the man page"
Dialogue: 0,0:24:41.64,0:24:42.64,Default,,0000,0000,0000,,"closing"
Dialogue: 0,0:24:43.13,0:24:45.07,Default,,0000,0000,0000,,So, upstream closed it
Dialogue: 0,0:24:46.07,0:24:47.55,Default,,0000,0000,0000,,we should do the same
Dialogue: 0,0:24:48.41,0:24:49.55,Default,,0000,0000,0000,,So, I did it
Dialogue: 0,0:24:49.55,0:24:51.55,Default,,0000,0000,0000,,and I
Dialogue: 0,0:24:51.55,0:24:54.18,Default,,0000,0000,0000,,won't show you now, so I
Dialogue: 0,0:24:58.17,0:24:59.88,Default,,0000,0000,0000,,sent this e-mail
Dialogue: 0,0:24:59.88,0:25:01.88,Default,,0000,0000,0000,,just before I came in
Dialogue: 0,0:25:04.39,0:25:06.91,Default,,0000,0000,0000,,to -done
Dialogue: 0,0:25:06.91,0:25:08.29,Default,,0000,0000,0000,,subject:
Dialogue: 0,0:25:10.53,0:25:13.00,Default,,0000,0000,0000,,we use a bug
Dialogue: 0,0:25:13.00,0:25:15.00,Default,,0000,0000,0000,,report
Dialogue: 0,0:25:15.00,0:25:17.00,Default,,0000,0000,0000,,subject, so that people
Dialogue: 0,0:25:17.00,0:25:19.00,Default,,0000,0000,0000,,know what it's about
Dialogue: 0,0:25:19.00,0:25:21.00,Default,,0000,0000,0000,,and I precise that I'm closing it
Dialogue: 0,0:25:21.00,0:25:23.82,Default,,0000,0000,0000,,and then, that's my standard message
Dialogue: 0,0:25:27.99,0:25:30.07,Default,,0000,0000,0000,,"Hi, I'm closing this bug since it was
Dialogue: 0,0:25:30.07,0:25:32.07,Default,,0000,0000,0000,,tagged unreproducible for some
Dialogue: 0,0:25:32.07,0:25:33.45,Default,,0000,0000,0000,,years without answer
Dialogue: 0,0:25:33.45,0:25:35.45,Default,,0000,0000,0000,,If you have new reasons to point
Dialogue: 0,0:25:35.45,0:25:37.57,Default,,0000,0000,0000,,out this problem, please feel free
Dialogue: 0,0:25:37.57,0:25:39.57,Default,,0000,0000,0000,,to reopen or ask me to do it"
Dialogue: 0,0:25:41.30,0:25:43.36,Default,,0000,0000,0000,,That's because not all submitters
Dialogue: 0,0:25:43.36,0:25:45.50,Default,,0000,0000,0000,,know all the subtleties
Dialogue: 0,0:25:45.50,0:25:48.48,Default,,0000,0000,0000,,of the control server
Dialogue: 0,0:25:48.48,0:25:50.48,Default,,0000,0000,0000,,and not all of them
Dialogue: 0,0:25:50.48,0:25:52.48,Default,,0000,0000,0000,,know how to reopen a bug
Dialogue: 0,0:25:53.51,0:25:56.99,Default,,0000,0000,0000,,so asking them to reopen
Dialogue: 0,0:25:56.99,0:25:58.99,Default,,0000,0000,0000,,a bug can be
Dialogue: 0,0:25:58.99,0:26:00.99,Default,,0000,0000,0000,,a little bit to much, so
Dialogue: 0,0:26:01.44,0:26:03.54,Default,,0000,0000,0000,,if I closed it
Dialogue: 0,0:26:03.54,0:26:05.44,Default,,0000,0000,0000,,and it was not a good idea, they can
Dialogue: 0,0:26:05.44,0:26:07.44,Default,,0000,0000,0000,,ask me to reopen it, so
Dialogue: 0,0:26:08.87,0:26:12.65,Default,,0000,0000,0000,,nobody becomes lost in the way
Dialogue: 0,0:26:17.23,0:26:20.27,Default,,0000,0000,0000,,Sometimes, there are bug reports where
Dialogue: 0,0:26:20.27,0:26:22.38,Default,,0000,0000,0000,,probably it should be
Dialogue: 0,0:26:22.38,0:26:24.28,Default,,0000,0000,0000,,closed or merged
Dialogue: 0,0:26:24.28,0:26:25.87,Default,,0000,0000,0000,,or something, but you're not
Dialogue: 0,0:26:25.87,0:26:27.87,Default,,0000,0000,0000,,completely sure
Dialogue: 0,0:26:30.17,0:26:32.80,Default,,0000,0000,0000,,There no hurry, most of them
Dialogue: 0,0:26:32.80,0:26:34.80,Default,,0000,0000,0000,,are waiting since a while anyway
Dialogue: 0,0:26:34.80,0:26:36.80,Default,,0000,0000,0000,,so just take
Dialogue: 0,0:26:36.80,0:26:38.80,Default,,0000,0000,0000,,some days, weeks, months
Dialogue: 0,0:26:38.80,0:26:40.80,Default,,0000,0000,0000,,or years
Dialogue: 0,0:26:41.27,0:26:42.98,Default,,0000,0000,0000,,as it happens, and
Dialogue: 0,0:26:44.32,0:26:46.07,Default,,0000,0000,0000,,maybe next time you
Dialogue: 0,0:26:46.07,0:26:48.30,Default,,0000,0000,0000,,open this bug report, it will be
Dialogue: 0,0:26:48.30,0:26:50.30,Default,,0000,0000,0000,,way clearer what you should do with it
Dialogue: 0,0:26:50.30,0:26:53.37,Default,,0000,0000,0000,,because more experience or
Dialogue: 0,0:26:54.61,0:26:56.18,Default,,0000,0000,0000,,clearer mind that day
Dialogue: 0,0:26:57.19,0:26:58.47,Default,,0000,0000,0000,,You can also
Dialogue: 0,0:26:58.47,0:27:00.47,Default,,0000,0000,0000,,ask for opinions from
Dialogue: 0,0:27:00.47,0:27:03.21,Default,,0000,0000,0000,,the maintainers if they are
Dialogue: 0,0:27:04.09,0:27:06.76,Default,,0000,0000,0000,,willing to help or to
Dialogue: 0,0:27:07.52,0:27:09.38,Default,,0000,0000,0000,,other friends or
Dialogue: 0,0:27:09.38,0:27:11.38,Default,,0000,0000,0000,,team members
Dialogue: 0,0:27:13.81,0:27:14.94,Default,,0000,0000,0000,,Warning
Dialogue: 0,0:27:15.56,0:27:18.29,Default,,0000,0000,0000,,that's the point
Dialogue: 0,0:27:18.29,0:27:20.82,Default,,0000,0000,0000,,earlier about not closing random bugs
Dialogue: 0,0:27:20.82,0:27:22.82,Default,,0000,0000,0000,,if the maintainer doesn't have
Dialogue: 0,0:27:22.82,0:27:24.82,Default,,0000,0000,0000,,time to triage his bugs
Dialogue: 0,0:27:24.82,0:27:26.82,Default,,0000,0000,0000,,or her bugs, they don't
Dialogue: 0,0:27:26.82,0:27:28.82,Default,,0000,0000,0000,,necessarily have time to
Dialogue: 0,0:27:29.71,0:27:31.25,Default,,0000,0000,0000,,explain to you
Dialogue: 0,0:27:31.25,0:27:33.54,Default,,0000,0000,0000,,in which case they want it closed or not
Dialogue: 0,0:27:35.04,0:27:36.66,Default,,0000,0000,0000,,That's why it's good to
Dialogue: 0,0:27:37.17,0:27:38.90,Default,,0000,0000,0000,,work in a team because
Dialogue: 0,0:27:38.90,0:27:41.26,Default,,0000,0000,0000,,that's more likely you have somebody available
Dialogue: 0,0:27:41.26,0:27:43.74,Default,,0000,0000,0000,,to help you, in doubt
Dialogue: 0,0:27:45.88,0:27:48.25,Default,,0000,0000,0000,,Another important part is
Dialogue: 0,0:27:48.25,0:27:50.25,Default,,0000,0000,0000,,say what you're doing
Dialogue: 0,0:27:50.56,0:27:51.89,Default,,0000,0000,0000,,because
Dialogue: 0,0:27:53.40,0:27:54.66,Default,,0000,0000,0000,,if people don't understand what
Dialogue: 0,0:27:54.66,0:27:56.66,Default,,0000,0000,0000,,you're doing, they
Dialogue: 0,0:27:56.66,0:27:58.06,Default,,0000,0000,0000,,might react badly
Dialogue: 0,0:27:59.98,0:28:01.66,Default,,0000,0000,0000,,Make sure everybody
Dialogue: 0,0:28:01.66,0:28:03.36,Default,,0000,0000,0000,,get the information they need
Dialogue: 0,0:28:03.36,0:28:05.63,Default,,0000,0000,0000,,because if you're closing a bug
Dialogue: 0,0:28:05.63,0:28:07.89,Default,,0000,0000,0000,,then the submitter gets
Dialogue: 0,0:28:07.89,0:28:09.89,Default,,0000,0000,0000,,the information
Dialogue: 0,0:28:09.89,0:28:11.89,Default,,0000,0000,0000,,but if you add a
Dialogue: 0,0:28:11.89,0:28:13.89,Default,,0000,0000,0000,,tag, they don't, and
Dialogue: 0,0:28:13.89,0:28:15.89,Default,,0000,0000,0000,,other people that answered the
Dialogue: 0,0:28:15.89,0:28:17.73,Default,,0000,0000,0000,,bug report saying they
Dialogue: 0,0:28:17.73,0:28:19.73,Default,,0000,0000,0000,,also got the problem, don't
Dialogue: 0,0:28:19.73,0:28:21.73,Default,,0000,0000,0000,,get the information
Dialogue: 0,0:28:22.31,0:28:24.49,Default,,0000,0000,0000,,so sometimes
Dialogue: 0,0:28:26.41,0:28:29.00,Default,,0000,0000,0000,,sometimes you have to check who
Dialogue: 0,0:28:30.22,0:28:32.49,Default,,0000,0000,0000,,provided input to the bug report
Dialogue: 0,0:28:32.49,0:28:37.20,Default,,0000,0000,0000,,and make sure you copy them to the
Dialogue: 0,0:28:37.66,0:28:39.91,Default,,0000,0000,0000,,mails you're sending so that they
Dialogue: 0,0:28:39.91,0:28:41.91,Default,,0000,0000,0000,,get information
Dialogue: 0,0:28:44.90,0:28:47.63,Default,,0000,0000,0000,,Don't write a novel
Dialogue: 0,0:28:47.63,0:28:49.63,Default,,0000,0000,0000,,when you close or triage bugs
Dialogue: 0,0:28:49.63,0:28:52.13,Default,,0000,0000,0000,,but give all information
Dialogue: 0,0:28:52.13,0:28:54.13,Default,,0000,0000,0000,,so that people can understand
Dialogue: 0,0:28:54.13,0:28:56.13,Default,,0000,0000,0000,,what you're doing, so that they have
Dialogue: 0,0:28:56.13,0:28:58.13,Default,,0000,0000,0000,,a little bit of context and don't need
Dialogue: 0,0:28:58.13,0:29:00.13,Default,,0000,0000,0000,,to read the whole thread
Dialogue: 0,0:29:00.67,0:29:03.15,Default,,0000,0000,0000,,to know why you're doing it, so
Dialogue: 0,0:29:03.73,0:29:05.99,Default,,0000,0000,0000,,in the example I gave earlier
Dialogue: 0,0:29:05.99,0:29:07.99,Default,,0000,0000,0000,,I copy the subject
Dialogue: 0,0:29:07.99,0:29:10.66,Default,,0000,0000,0000,,of the bug report so that they know
Dialogue: 0,0:29:10.96,0:29:13.04,Default,,0000,0000,0000,,what was a bug report and I say
Dialogue: 0,0:29:13.80,0:29:15.05,Default,,0000,0000,0000,,its status
Dialogue: 0,0:29:15.05,0:29:17.33,Default,,0000,0000,0000,,that's why I take this decision, so
Dialogue: 0,0:29:17.86,0:29:20.12,Default,,0000,0000,0000,,they have an idea what's happening
Dialogue: 0,0:29:21.09,0:29:22.07,Default,,0000,0000,0000,,and
Dialogue: 0,0:29:24.41,0:29:26.51,Default,,0000,0000,0000,,you can have generic messages
Dialogue: 0,0:29:26.51,0:29:28.51,Default,,0000,0000,0000,,you don't need to innovate
Dialogue: 0,0:29:28.51,0:29:30.51,Default,,0000,0000,0000,,each time so that you just copy and
Dialogue: 0,0:29:30.51,0:29:32.51,Default,,0000,0000,0000,,paste and
Dialogue: 0,0:29:32.51,0:29:34.51,Default,,0000,0000,0000,,maybe change a few words
Dialogue: 0,0:29:35.11,0:29:36.09,Default,,0000,0000,0000,,and
Dialogue: 0,0:29:37.81,0:29:39.18,Default,,0000,0000,0000,,since you just copy-paste
Dialogue: 0,0:29:39.18,0:29:41.18,Default,,0000,0000,0000,,it doesn't take more time, so
Dialogue: 0,0:29:41.70,0:29:43.43,Default,,0000,0000,0000,,write a few nice words
Dialogue: 0,0:29:43.56,0:29:45.92,Default,,0000,0000,0000,,it helps
Dialogue: 0,0:29:50.64,0:30:02.48,Default,,0000,0000,0000,,[laughter and applause]
Dialogue: 0,0:30:02.48,0:30:04.59,Default,,0000,0000,0000,,Beware, there be dragons
Dialogue: 0,0:30:06.16,0:30:08.68,Default,,0000,0000,0000,,I stopped closing bugs the last
Dialogue: 0,0:30:08.68,0:30:10.57,Default,,0000,0000,0000,,two months because I closed one from
Dialogue: 0,0:30:10.57,0:30:12.57,Default,,0000,0000,0000,,Ian Jackson
Dialogue: 0,0:30:12.57,0:30:14.57,Default,,0000,0000,0000,,and it was a bad idea
Dialogue: 0,0:30:14.57,0:30:15.67,Default,,0000,0000,0000,,and
Dialogue: 0,0:30:16.26,0:30:17.97,Default,,0000,0000,0000,,it was such a bad idea
Dialogue: 0,0:30:17.97,0:30:19.84,Default,,0000,0000,0000,,I lost my enthusiasm
Dialogue: 0,0:30:19.84,0:30:21.46,Default,,0000,0000,0000,,for a few months
Dialogue: 0,0:30:23.00,0:30:25.34,Default,,0000,0000,0000,,if you meet a bug by Ian Jackson
Dialogue: 0,0:30:25.34,0:30:27.34,Default,,0000,0000,0000,,if everything seems
Dialogue: 0,0:30:27.34,0:30:28.95,Default,,0000,0000,0000,,like it should be closed
Dialogue: 0,0:30:29.04,0:30:31.45,Default,,0000,0000,0000,,or tagged, maybe
Dialogue: 0,0:30:31.73,0:30:34.12,Default,,0000,0000,0000,,just close your tab
Dialogue: 0,0:30:34.32,0:30:36.51,Default,,0000,0000,0000,,ignore it
Dialogue: 0,0:30:36.51,0:30:38.51,Default,,0000,0000,0000,,just, it doesn't exist
Dialogue: 0,0:30:38.51,0:30:39.92,Default,,0000,0000,0000,,you know
Dialogue: 0,0:30:39.92,0:30:41.83,Default,,0000,0000,0000,,you certainly have
Dialogue: 0,0:30:41.83,0:30:43.83,Default,,0000,0000,0000,,better things to do with you life
Dialogue: 0,0:30:43.83,0:30:45.83,Default,,0000,0000,0000,,you do, really
Dialogue: 0,0:30:50.71,0:30:53.29,Default,,0000,0000,0000,,I have to be frank, that's
Dialogue: 0,0:30:53.74,0:30:55.62,Default,,0000,0000,0000,,that's him, but
Dialogue: 0,0:30:55.62,0:30:58.21,Default,,0000,0000,0000,,there are probably others out there
Dialogue: 0,0:31:01.76,0:31:03.55,Default,,0000,0000,0000,,but keep on
Dialogue: 0,0:31:03.55,0:31:06.33,Default,,0000,0000,0000,,There are also very very nice people
Dialogue: 0,0:31:06.33,0:31:08.52,Default,,0000,0000,0000,,in Debian, some that
Dialogue: 0,0:31:08.52,0:31:10.52,Default,,0000,0000,0000,,with whom you can work
Dialogue: 0,0:31:10.52,0:31:12.93,Default,,0000,0000,0000,,and talk and that are
Dialogue: 0,0:31:13.31,0:31:15.14,Default,,0000,0000,0000,,helpful and nice
Dialogue: 0,0:31:15.14,0:31:17.83,Default,,0000,0000,0000,,and welcoming
Dialogue: 0,0:31:17.83,0:31:20.31,Default,,0000,0000,0000,,and remember: bug triaging is fun
Dialogue: 0,0:31:20.31,0:31:22.60,Default,,0000,0000,0000,,and rewarding and easy
Dialogue: 0,0:31:22.90,0:31:24.78,Default,,0000,0000,0000,,Well, once you started
Dialogue: 0,0:31:26.85,0:31:27.86,Default,,0000,0000,0000,,That's it.
Dialogue: 0,0:31:27.86,0:31:41.25,Default,,0000,0000,0000,,[applause]
Dialogue: 0,0:31:41.25,0:31:43.25,Default,,0000,0000,0000,,Do you have questions?
Dialogue: 0,0:31:43.25,0:31:45.25,Default,,0000,0000,0000,,I guess not, but
Dialogue: 0,0:31:58.36,0:32:00.29,Default,,0000,0000,0000,,[Q] Hi, do you have
Dialogue: 0,0:32:00.29,0:32:02.22,Default,,0000,0000,0000,,some other real life stories
Dialogue: 0,0:32:02.22,0:32:04.22,Default,,0000,0000,0000,,of your adventures in bug fixing?
Dialogue: 0,0:32:04.22,0:32:09.51,Default,,0000,0000,0000,,[laughter]
Dialogue: 0,0:32:09.64,0:32:11.62,Default,,0000,0000,0000,,[A] Ok, I didn't
Dialogue: 0,0:32:11.62,0:32:14.17,Default,,0000,0000,0000,,I should have open them, I
Dialogue: 0,0:32:14.44,0:32:16.85,Default,,0000,0000,0000,,closed a bug that was
Dialogue: 0,0:32:16.85,0:32:18.85,Default,,0000,0000,0000,,more than ten years old
Dialogue: 0,0:32:18.85,0:32:20.85,Default,,0000,0000,0000,,That was something fun
Dialogue: 0,0:32:22.96,0:32:25.41,Default,,0000,0000,0000,,Some submitters wrote
Dialogue: 0,0:32:25.41,0:32:27.41,Default,,0000,0000,0000,,to me, asking for me to reopen
Dialogue: 0,0:32:27.41,0:32:29.41,Default,,0000,0000,0000,,them, so it's not just a
Dialogue: 0,0:32:29.41,0:32:32.14,Default,,0000,0000,0000,,technical proposition
Dialogue: 0,0:32:32.14,0:32:34.69,Default,,0000,0000,0000,,It does
Dialogue: 0,0:32:34.69,0:32:37.70,Default,,0000,0000,0000,,It is useful to propose to reopen for them
Dialogue: 0,0:32:40.41,0:32:43.34,Default,,0000,0000,0000,,Lots of people thanked me, actually, which
Dialogue: 0,0:32:44.26,0:32:45.92,Default,,0000,0000,0000,,is always nice
Dialogue: 0,0:32:48.79,0:32:51.39,Default,,0000,0000,0000,,My maintainer friends are sometimes
Dialogue: 0,0:32:51.39,0:32:53.76,Default,,0000,0000,0000,,jealous when I can say
Dialogue: 0,0:32:53.76,0:32:55.84,Default,,0000,0000,0000,,"I closed 20 bugs today"
Dialogue: 0,0:32:55.84,0:32:59.15,Default,,0000,0000,0000,,[laughter]
Dialogue: 0,0:32:59.28,0:33:03.94,Default,,0000,0000,0000,,and they painfully closed one
Dialogue: 0,0:33:08.26,0:33:11.01,Default,,0000,0000,0000,,I'll keep you... up to date
Dialogue: 0,0:33:11.01,0:33:14.82,Default,,0000,0000,0000,,with new bug triaging stories
Dialogue: 0,0:33:27.88,0:33:30.75,Default,,0000,0000,0000,,[Q] From IRC, from Peyaro
Dialogue: 0,0:33:30.75,0:33:33.50,Default,,0000,0000,0000,,What to do with bugs tagged "patch" with a
Dialogue: 0,0:33:33.50,0:33:35.60,Default,,0000,0000,0000,,patch sent as last message but
Dialogue: 0,0:33:35.60,0:33:38.25,Default,,0000,0000,0000,,no response from the maintainer?
Dialogue: 0,0:33:41.02,0:33:43.98,Default,,0000,0000,0000,,[A] You watch if the maintainer is active
Dialogue: 0,0:33:43.98,0:33:45.98,Default,,0000,0000,0000,,in his packages
Dialogue: 0,0:33:46.34,0:33:48.32,Default,,0000,0000,0000,,if he is, then
Dialogue: 0,0:33:49.69,0:33:51.48,Default,,0000,0000,0000,,try to ping him again
Dialogue: 0,0:33:51.48,0:33:53.14,Default,,0000,0000,0000,,and again
Dialogue: 0,0:33:53.14,0:33:55.71,Default,,0000,0000,0000,,if he's not responsive
Dialogue: 0,0:33:55.71,0:33:57.71,Default,,0000,0000,0000,,to anything, then
Dialogue: 0,0:33:57.71,0:33:59.91,Default,,0000,0000,0000,,you should declare him
Dialogue: 0,0:33:59.91,0:34:01.91,Default,,0000,0000,0000,,"missing in action"
Dialogue: 0,0:34:10.24,0:34:13.11,Default,,0000,0000,0000,,You have to write to them
Dialogue: 0,0:34:19.84,0:34:23.51,Default,,0000,0000,0000,,Well if they don't do their job properly
Dialogue: 0,0:34:24.00,0:34:26.15,Default,,0000,0000,0000,,you can propose to help
Dialogue: 0,0:34:26.15,0:34:28.15,Default,,0000,0000,0000,,or find somebody else to
Dialogue: 0,0:34:28.15,0:34:30.15,Default,,0000,0000,0000,,make a non-maintainer upload
Dialogue: 0,0:34:30.15,0:34:32.15,Default,,0000,0000,0000,,I guess
Dialogue: 0,0:34:33.46,0:34:34.89,Default,,0000,0000,0000,,but
Dialogue: 0,0:34:35.51,0:34:37.79,Default,,0000,0000,0000,,triaging is meant
Dialogue: 0,0:34:37.79,0:34:39.79,Default,,0000,0000,0000,,to help maintainers so
Dialogue: 0,0:34:39.79,0:34:41.23,Default,,0000,0000,0000,,you don't
Dialogue: 0,0:34:43.05,0:34:45.10,Default,,0000,0000,0000,,It's not the right place to
Dialogue: 0,0:34:45.10,0:34:47.10,Default,,0000,0000,0000,,start nagging them about the fact that
Dialogue: 0,0:34:47.10,0:34:49.10,Default,,0000,0000,0000,,they don't do their work properly
Dialogue: 0,0:34:49.10,0:34:51.10,Default,,0000,0000,0000,,They probably have reasons to
Dialogue: 0,0:35:06.11,0:35:11.66,Default,,0000,0000,0000,,[Indistinctible question]
Dialogue: 0,0:35:13.93,0:35:17.02,Default,,0000,0000,0000,,[Q] In the games team if there's a game with a bug
Dialogue: 0,0:35:17.02,0:35:19.02,Default,,0000,0000,0000,,you send it to the mailing list, you send it to
Dialogue: 0,0:35:19.02,0:35:21.02,Default,,0000,0000,0000,,the latest
Dialogue: 0,0:35:21.02,0:35:23.02,Default,,0000,0000,0000,,uploader
Dialogue: 0,0:35:23.02,0:35:25.02,Default,,0000,0000,0000,,???
Dialogue: 0,0:35:25.02,0:35:25.93,Default,,0000,0000,0000,,contact with
Dialogue: 0,0:35:25.93,0:35:27.93,Default,,0000,0000,0000,,[A] When I want to do what?
Dialogue: 0,0:35:27.93,0:35:29.93,Default,,0000,0000,0000,,[Q] When you find a bug
Dialogue: 0,0:35:29.93,0:35:33.43,Default,,0000,0000,0000,,in a package that is
Dialogue: 0,0:35:33.43,0:35:35.43,Default,,0000,0000,0000,,maintained by a team
Dialogue: 0,0:35:35.43,0:35:37.43,Default,,0000,0000,0000,,by a person
Dialogue: 0,0:35:37.43,0:35:39.43,Default,,0000,0000,0000,,Can you hear me?
Dialogue: 0,0:35:39.43,0:35:41.43,Default,,0000,0000,0000,,What a difference!
Dialogue: 0,0:35:42.59,0:35:45.09,Default,,0000,0000,0000,,[Q] When you
Dialogue: 0,0:35:45.09,0:35:47.09,Default,,0000,0000,0000,,are dealing with a bug that is not
Dialogue: 0,0:35:47.09,0:35:49.09,Default,,0000,0000,0000,,maintained by just one person
Dialogue: 0,0:35:49.09,0:35:51.09,Default,,0000,0000,0000,,but by a team
Dialogue: 0,0:35:51.09,0:35:53.09,Default,,0000,0000,0000,,what do you usually do, you
Dialogue: 0,0:35:53.09,0:35:57.90,Default,,0000,0000,0000,,you contact the mailing list of that
Dialogue: 0,0:35:57.90,0:36:01.21,Default,,0000,0000,0000,,team, you contact the last uploader
Dialogue: 0,0:36:01.21,0:36:03.21,Default,,0000,0000,0000,,[A] I put the team
Dialogue: 0,0:36:03.21,0:36:05.21,Default,,0000,0000,0000,,in copy and not just
Dialogue: 0,0:36:05.21,0:36:06.79,Default,,0000,0000,0000,,the uploader because
Dialogue: 0,0:36:06.79,0:36:08.79,Default,,0000,0000,0000,,the uploader, if
Dialogue: 0,0:36:08.79,0:36:10.79,Default,,0000,0000,0000,,the uploader belongs to a team
Dialogue: 0,0:36:10.79,0:36:12.79,Default,,0000,0000,0000,,then they're gonna
Dialogue: 0,0:36:12.79,0:36:14.99,Default,,0000,0000,0000,,see the e-mail on the team list
Dialogue: 0,0:36:15.61,0:36:19.08,Default,,0000,0000,0000,,and sometimes, other are
Dialogue: 0,0:36:19.08,0:36:21.46,Default,,0000,0000,0000,,dealing with a package also, so
Dialogue: 0,0:36:22.38,0:36:24.23,Default,,0000,0000,0000,,[Q] Would it make sense to have
Dialogue: 0,0:36:24.23,0:36:26.03,Default,,0000,0000,0000,,at least in some teams
Dialogue: 0,0:36:26.03,0:36:28.03,Default,,0000,0000,0000,,some person
Dialogue: 0,0:36:28.03,0:36:31.08,Default,,0000,0000,0000,,devolute to interfacing with the bugs and stuff
Dialogue: 0,0:36:33.15,0:36:35.04,Default,,0000,0000,0000,,[A] I think
Dialogue: 0,0:36:35.04,0:36:37.04,Default,,0000,0000,0000,,it's useful if teams
Dialogue: 0,0:36:37.04,0:36:40.29,Default,,0000,0000,0000,,list themselves as welcoming
Dialogue: 0,0:36:40.29,0:36:42.07,Default,,0000,0000,0000,,bug triagers
Dialogue: 0,0:36:42.07,0:36:44.74,Default,,0000,0000,0000,,and if they can provide a
Dialogue: 0,0:36:44.74,0:36:46.74,Default,,0000,0000,0000,,reference person it might
Dialogue: 0,0:36:46.74,0:36:48.28,Default,,0000,0000,0000,,be helpful too
Dialogue: 0,0:36:48.28,0:36:50.74,Default,,0000,0000,0000,,That's how I
Dialogue: 0,0:36:52.11,0:36:53.95,Default,,0000,0000,0000,,started in each team, because I
Dialogue: 0,0:36:53.95,0:36:56.03,Default,,0000,0000,0000,,was sure I had one person who would
Dialogue: 0,0:36:56.03,0:36:58.03,Default,,0000,0000,0000,,answer my question and
Dialogue: 0,0:36:58.03,0:37:00.30,Default,,0000,0000,0000,,tell me nicely if I fucked up
Dialogue: 0,0:37:02.68,0:37:05.05,Default,,0000,0000,0000,,I was kind of scared to be
Dialogue: 0,0:37:06.73,0:37:08.76,Default,,0000,0000,0000,,beaten
Dialogue: 0,0:37:10.43,0:37:13.09,Default,,0000,0000,0000,,Yeah, it's probably useful for teams to say
Dialogue: 0,0:37:13.68,0:37:16.83,Default,,0000,0000,0000,,"We welcome triagers and here's the person who's
Dialogue: 0,0:37:16.83,0:37:18.83,Default,,0000,0000,0000,,willing to deal with them"
Dialogue: 0,0:37:18.83,0:37:20.83,Default,,0000,0000,0000,,[Q] How do you do that? In a web page?
Dialogue: 0,0:37:20.83,0:37:21.91,Default,,0000,0000,0000,,In the wiki?
Dialogue: 0,0:37:23.17,0:37:26.36,Default,,0000,0000,0000,,just maybe a wiki page or something like that
Dialogue: 0,0:37:35.81,0:37:38.23,Default,,0000,0000,0000,,On the bug triage documentation
Dialogue: 0,0:37:38.23,0:37:40.38,Default,,0000,0000,0000,,I added the
Dialogue: 0,0:37:40.38,0:37:42.63,Default,,0000,0000,0000,,teams that welcome help, so that
Dialogue: 0,0:37:43.45,0:37:45.27,Default,,0000,0000,0000,,but games is already listed there
Dialogue: 0,0:37:46.66,0:37:48.81,Default,,0000,0000,0000,,I listed the ones
Dialogue: 0,0:37:48.81,0:37:51.62,Default,,0000,0000,0000,,I had experimented
Dialogue: 0,0:37:53.00,0:37:54.44,Default,,0000,0000,0000,,But, yeah
Dialogue: 0,0:37:54.99,0:37:58.28,Default,,0000,0000,0000,,I haven't written a contact person
Dialogue: 0,0:37:58.99,0:37:59.72,Default,,0000,0000,0000,,because
Dialogue: 0,0:37:59.72,0:38:02.42,Default,,0000,0000,0000,,[Q] I was thinking that maybe
Dialogue: 0,0:38:02.42,0:38:05.06,Default,,0000,0000,0000,,thinking aloud
Dialogue: 0,0:38:05.06,0:38:08.15,Default,,0000,0000,0000,,that maybe it would be a good entry point
Dialogue: 0,0:38:08.15,0:38:11.84,Default,,0000,0000,0000,,for someone who wanted to join the games team
Dialogue: 0,0:38:11.84,0:38:13.84,Default,,0000,0000,0000,,and wasn't a developer
Dialogue: 0,0:38:13.84,0:38:15.84,Default,,0000,0000,0000,,to help triaging
Dialogue: 0,0:38:15.84,0:38:17.84,Default,,0000,0000,0000,,bugs in that
Dialogue: 0,0:38:18.26,0:38:20.67,Default,,0000,0000,0000,,I mean, we have a lot of games, and
Dialogue: 0,0:38:21.97,0:38:25.20,Default,,0000,0000,0000,,[A] I have a good excuse to install
Dialogue: 0,0:38:25.20,0:38:27.20,Default,,0000,0000,0000,,all the games on my computer because I
Dialogue: 0,0:38:27.20,0:38:29.20,Default,,0000,0000,0000,,was trying to reproduce bugs
Dialogue: 0,0:38:29.20,0:38:31.20,Default,,0000,0000,0000,,[Q] Exactly!
Dialogue: 0,0:38:33.25,0:38:35.32,Default,,0000,0000,0000,,[A] I think, well
Dialogue: 0,0:38:35.58,0:38:37.75,Default,,0000,0000,0000,,I didn't want to join teams
Dialogue: 0,0:38:37.75,0:38:40.12,Default,,0000,0000,0000,,I'm glad to help from outside
Dialogue: 0,0:38:40.12,0:38:41.86,Default,,0000,0000,0000,,but I think it's a good way because
Dialogue: 0,0:38:41.86,0:38:43.86,Default,,0000,0000,0000,,you get to see
Dialogue: 0,0:38:43.86,0:38:45.86,Default,,0000,0000,0000,,very different packages
Dialogue: 0,0:38:45.86,0:38:48.36,Default,,0000,0000,0000,,[Q] I would mean someone more specialized
Dialogue: 0,0:38:48.36,0:38:50.36,Default,,0000,0000,0000,,I'm talking about the games team
Dialogue: 0,0:38:50.36,0:38:53.28,Default,,0000,0000,0000,,I could be talking about the ??? team
Dialogue: 0,0:38:53.28,0:38:55.28,Default,,0000,0000,0000,,or the perl team
Dialogue: 0,0:38:55.28,0:38:57.28,Default,,0000,0000,0000,,someone who's
Dialogue: 0,0:38:58.16,0:39:00.30,Default,,0000,0000,0000,,who knows more or less
Dialogue: 0,0:39:00.30,0:39:02.20,Default,,0000,0000,0000,,who's more specialized in the kind of
Dialogue: 0,0:39:02.20,0:39:04.20,Default,,0000,0000,0000,,packaging the team is doing
Dialogue: 0,0:39:04.51,0:39:06.68,Default,,0000,0000,0000,,but also is not a developer or it's not
Dialogue: 0,0:39:06.68,0:39:09.48,Default,,0000,0000,0000,,working that closely as a developer
Dialogue: 0,0:39:09.48,0:39:12.50,Default,,0000,0000,0000,,but could be, I mean, the place where a specialized
Dialogue: 0,0:39:12.50,0:39:16.11,Default,,0000,0000,0000,,I don't mean as part of the
Dialogue: 0,0:39:16.11,0:39:17.73,Default,,0000,0000,0000,,bug triaging team
Dialogue: 0,0:39:17.73,0:39:20.10,Default,,0000,0000,0000,,I could be speaking about the fonts team
Dialogue: 0,0:39:20.10,0:39:22.71,Default,,0000,0000,0000,,Someone inside a team that
Dialogue: 0,0:39:22.71,0:39:24.71,Default,,0000,0000,0000,,wants to work on that
Dialogue: 0,0:39:25.48,0:39:27.21,Default,,0000,0000,0000,,[A] That's also funny because when you do
Dialogue: 0,0:39:27.21,0:39:29.21,Default,,0000,0000,0000,,bug triaging you also get to
Dialogue: 0,0:39:29.48,0:39:31.47,Default,,0000,0000,0000,,read all the exchange
Dialogue: 0,0:39:31.47,0:39:33.47,Default,,0000,0000,0000,,on the bug, so you also
Dialogue: 0,0:39:34.12,0:39:36.37,Default,,0000,0000,0000,,kind of discover the
Dialogue: 0,0:39:36.67,0:39:38.37,Default,,0000,0000,0000,,developers of the team
Dialogue: 0,0:39:38.37,0:39:40.37,Default,,0000,0000,0000,,You see how they react, how they
Dialogue: 0,0:39:40.37,0:39:42.37,Default,,0000,0000,0000,,answer to bug reports
Dialogue: 0,0:39:42.72,0:39:44.72,Default,,0000,0000,0000,,what information they want
Dialogue: 0,0:39:45.20,0:39:47.16,Default,,0000,0000,0000,,their level of patience
Dialogue: 0,0:39:48.89,0:39:51.28,Default,,0000,0000,0000,,So, if you want to start contributing to
Dialogue: 0,0:39:51.28,0:39:53.28,Default,,0000,0000,0000,,a team, that's also a good way to get
Dialogue: 0,0:39:53.28,0:39:55.28,Default,,0000,0000,0000,,to know the people you're gonna
Dialogue: 0,0:39:55.28,0:39:58.38,Default,,0000,0000,0000,,work with
Dialogue: 0,0:40:03.35,0:40:05.20,Default,,0000,0000,0000,,Last one?
Dialogue: 0,0:40:06.32,0:40:09.32,Default,,0000,0000,0000,,No. Then, there's time for a pause
Dialogue: 0,0:40:11.11,0:40:16.18,Default,,0000,0000,0000,,[applause]