1 00:00:00,928 --> 00:00:03,915 So a few years ago I heard an interesting rumor. 2 00:00:04,389 --> 00:00:06,801 Apparently, the head of a large pet food company 3 00:00:06,801 --> 00:00:10,789 would into the annual shareholder's meeting with can of dog food, 4 00:00:10,789 --> 00:00:12,829 and he would eat the can of dog food, 5 00:00:12,829 --> 00:00:16,346 and this was his way of convincing them that if it was good enough for him, 6 00:00:16,346 --> 00:00:17,965 it was good enough for their pets. 7 00:00:17,965 --> 00:00:20,639 This strategy is now known as dogfooding, 8 00:00:20,639 --> 00:00:22,933 and it's a common strategy in the business world. 9 00:00:22,933 --> 00:00:25,456 It doesn't mean everyone goes in and eats dog food, 10 00:00:25,456 --> 00:00:27,644 but business people will use their own products 11 00:00:27,644 --> 00:00:29,204 to demonstrate that they feel -- 12 00:00:29,204 --> 00:00:30,686 that they're confident in them. 13 00:00:31,129 --> 00:00:32,875 This is a widespread practice, 14 00:00:32,875 --> 00:00:36,595 but I think what's really interesting is when you find exceptions to this rule. 15 00:00:36,595 --> 00:00:38,165 When you find cases of businesses 16 00:00:38,165 --> 00:00:40,854 or people in businesses who don't use their own products. 17 00:00:40,854 --> 00:00:44,082 Turns out there's one industry where this happens in a common way -- 18 00:00:44,082 --> 00:00:45,345 in a pretty regular way -- 19 00:00:45,345 --> 00:00:47,540 and that is the screen-based tech industry. 20 00:00:48,377 --> 00:00:50,289 So, in 2010, 21 00:00:50,289 --> 00:00:51,351 Steve Jobs, 22 00:00:51,359 --> 00:00:52,892 when he was releasing the iPad, 23 00:00:52,892 --> 00:00:56,647 described the iPad as a device that was "extraordinary." 24 00:00:56,647 --> 00:00:59,061 "The best browsing experience you've ever had; 25 00:00:59,061 --> 00:01:00,278 way better than a laptop, 26 00:01:00,278 --> 00:01:01,820 way better than a smartphone ... 27 00:01:01,820 --> 00:01:03,299 It's an incredible experience." 28 00:01:03,299 --> 00:01:04,523 A couple of months later, 29 00:01:04,523 --> 00:01:07,238 he was approached by a journalist from The New York Times, 30 00:01:07,238 --> 00:01:08,761 and they had a long phone call. 31 00:01:08,761 --> 00:01:09,866 At the end of the call, 32 00:01:09,866 --> 00:01:13,209 the journalist threw in a question that seemed like a sort of softball. 33 00:01:13,209 --> 00:01:16,523 He said to him, "Your kids must love the iPad." 34 00:01:16,803 --> 00:01:18,456 There's an obvious answer to this, 35 00:01:18,456 --> 00:01:21,099 but what Jobs said really staggered the journalist. 36 00:01:21,099 --> 00:01:22,503 He was very surpsrised, 37 00:01:22,503 --> 00:01:25,101 because he said, "They haven't used it. 38 00:01:25,101 --> 00:01:27,767 We limit how much technology our kids use at home." 39 00:01:28,046 --> 00:01:31,678 This is a very common thing in the tech world. 40 00:01:32,081 --> 00:01:34,421 In fact there's a school quite near Silicon Valley 41 00:01:34,421 --> 00:01:36,693 called the Waldorf School of the Peninsula, 42 00:01:36,693 --> 00:01:39,683 and they don't introduce screens until the eighth grade. 43 00:01:39,880 --> 00:01:41,872 What's really interesting about the school 44 00:01:41,872 --> 00:01:43,895 is that 75 percent of the kids who go there 45 00:01:43,895 --> 00:01:47,028 have parents who are high-level Silicon Valley tech execs. 46 00:01:47,342 --> 00:01:48,740 So when I heard about this, 47 00:01:48,740 --> 00:01:50,963 I thought it was interesting and surprising, 48 00:01:50,963 --> 00:01:53,937 and it pushed me to consider what screens were doing to me 49 00:01:53,937 --> 00:01:55,864 and to my family and the people I loved, 50 00:01:55,864 --> 00:01:57,331 and to people at large. 51 00:01:57,331 --> 00:01:59,276 So for the last five years, 52 00:01:59,276 --> 00:02:01,332 as a professor of business and psychology, 53 00:02:01,332 --> 00:02:04,129 I've been studying the effect of screens on our lives. 54 00:02:05,517 --> 00:02:09,258 I want to start by just focusing on how much time they take from us, 55 00:02:09,258 --> 00:02:11,737 and then we can talk about what that time looks like. 56 00:02:11,737 --> 00:02:14,368 What I'm showing you here is the average 24-hour workday 57 00:02:14,368 --> 00:02:16,764 at three different points in history: 58 00:02:16,764 --> 00:02:17,759 2007 -- 59 00:02:17,759 --> 00:02:18,759 10 years ago -- 60 00:02:18,759 --> 00:02:20,342 2015, 61 00:02:20,342 --> 00:02:23,265 and then data that I collected actually only last week. 62 00:02:23,265 --> 00:02:26,099 And a lot of things haven't changed all that much. 63 00:02:26,863 --> 00:02:30,119 We sleep roughly seven and a half to eight hours a day, 64 00:02:30,119 --> 00:02:32,069 some people say that's declined slightly, 65 00:02:32,069 --> 00:02:33,573 but it hasn't changed much. 66 00:02:33,573 --> 00:02:36,922 We work eight and a half to nine hours a day. 67 00:02:36,922 --> 00:02:38,638 We engage in survival activities -- 68 00:02:38,638 --> 00:02:41,788 these are things like eating and bathing and looking after kids -- 69 00:02:41,788 --> 00:02:42,942 about three hours a day. 70 00:02:42,942 --> 00:02:44,620 That leaves this white space. 71 00:02:44,620 --> 00:02:46,186 That's our personal time. 72 00:02:46,186 --> 00:02:48,913 That space is incredibly important to us. 73 00:02:49,294 --> 00:02:52,192 That's the space where we do things that make us individuals. 74 00:02:52,192 --> 00:02:53,560 That's where hobbies happen, 75 00:02:53,560 --> 00:02:55,317 where we have close relationships, 76 00:02:55,317 --> 00:02:57,201 where we really think about our lives, 77 00:02:57,201 --> 00:02:58,290 where we get creative, 78 00:02:58,290 --> 00:02:59,290 where we zoom back 79 00:02:59,290 --> 00:03:02,051 and try to work out whether our lives have been meaningful. 80 00:03:02,051 --> 00:03:03,859 We get some of that from work as well, 81 00:03:03,859 --> 00:03:05,776 but when people look back on their lives 82 00:03:05,776 --> 00:03:07,976 and they wonder what their lives have been like 83 00:03:07,976 --> 00:03:09,216 at the end of their lives, 84 00:03:09,216 --> 00:03:11,073 you look at the last things they say -- 85 00:03:11,073 --> 00:03:14,732 they are talking about those moments that happen in that white personal space. 86 00:03:14,732 --> 00:03:15,729 So it's sacred; 87 00:03:15,729 --> 00:03:16,911 it's important to us. 88 00:03:16,911 --> 00:03:18,666 Now what I'm going to do is show you 89 00:03:18,666 --> 00:03:22,060 how much of that space is taken up by screens across time. 90 00:03:22,060 --> 00:03:23,380 In 2007, 91 00:03:23,380 --> 00:03:24,395 this much. 92 00:03:24,395 --> 00:03:27,594 That was the year that Apple introduced the first iPhone. 93 00:03:27,594 --> 00:03:29,523 Eight years later, 94 00:03:29,523 --> 00:03:30,972 this much. 95 00:03:31,318 --> 00:03:33,346 Now, this much. 96 00:03:33,346 --> 00:03:36,787 That's how much time we spend of that free time in front of our screens. 97 00:03:36,787 --> 00:03:37,796 This yellow area, 98 00:03:37,796 --> 00:03:38,796 this thin sliver, 99 00:03:38,796 --> 00:03:40,095 is where the magic happens. 100 00:03:40,095 --> 00:03:41,711 That's where your humanity lives. 101 00:03:41,711 --> 00:03:44,105 And right now it's in a very small box. 102 00:03:44,362 --> 00:03:46,105 So what do we do about this? 103 00:03:46,105 --> 00:03:47,478 Well, the first question is, 104 00:03:47,478 --> 00:03:49,477 what does that red space look like? 105 00:03:49,477 --> 00:03:52,817 Of course screens are miraculous in a lot of ways. 106 00:03:52,817 --> 00:03:53,820 I live in New York, 107 00:03:53,820 --> 00:03:56,159 a lot of my family lives in Australia, 108 00:03:56,159 --> 00:03:57,594 and I have a one-year-old son. 109 00:03:57,594 --> 00:04:01,533 The way I've been able to introduce them to him is with screens. 110 00:04:01,533 --> 00:04:04,714 I couldn't have done that 15 or 20 years ago in quite the same way. 111 00:04:04,714 --> 00:04:06,910 So there's a lot of good that comes from them. 112 00:04:06,910 --> 00:04:09,057 One thing you can do is you can ask yourself, 113 00:04:09,057 --> 00:04:11,005 what goes on during that time? 114 00:04:11,005 --> 00:04:13,355 How enriching are the apps that we're using? 115 00:04:13,355 --> 00:04:14,630 And some are enriching. 116 00:04:14,630 --> 00:04:17,096 If you stop people while they're using them and say, 117 00:04:17,096 --> 00:04:18,836 "Tell us how do you feel right now," 118 00:04:18,836 --> 00:04:21,129 they say they feel pretty good about these apps. 119 00:04:21,129 --> 00:04:24,638 Those that focus on relaxation, exercise, weather, reading, 120 00:04:24,638 --> 00:04:26,204 education and health. 121 00:04:26,204 --> 00:04:29,076 They spend an average of nine minutes a day on each of these. 122 00:04:29,387 --> 00:04:32,251 These apps make them much less happy. 123 00:04:32,251 --> 00:04:33,614 About half the people, 124 00:04:33,614 --> 00:04:36,020 when you interrupt them and say, "How do you feel?" 125 00:04:36,020 --> 00:04:38,064 say they don't feel good about using them. 126 00:04:38,064 --> 00:04:39,661 What's interesting about these -- 127 00:04:39,661 --> 00:04:42,666 dating, social networking, gaming, entertainment, news, 128 00:04:42,666 --> 00:04:44,257 web browsing -- 129 00:04:44,257 --> 00:04:46,886 people spend 27 minutes a day on each of these. 130 00:04:46,886 --> 00:04:50,374 We're spending three times longer on the apps that don't make us happy. 131 00:04:50,374 --> 00:04:52,360 That doesn't seem very wise. 132 00:04:52,966 --> 00:04:56,491 One of the reasons we spend so much time on these apps that make us unhappy 133 00:04:56,491 --> 00:04:58,385 is that they rob us of stopping cues. 134 00:04:58,385 --> 00:05:00,740 Stopping cues were everywhere in the 20th century. 135 00:05:00,740 --> 00:05:02,630 They were baked into everything we did. 136 00:05:02,630 --> 00:05:06,069 A stopping cue is basically a signal that it's time to move on, 137 00:05:06,069 --> 00:05:07,072 to do something new, 138 00:05:07,072 --> 00:05:08,607 to do something different. 139 00:05:09,600 --> 00:05:10,696 Think about newspapers, 140 00:05:10,696 --> 00:05:12,151 eventually you get to the end, 141 00:05:12,151 --> 00:05:13,482 you fold the newspaper away, 142 00:05:13,482 --> 00:05:14,481 you put it aside. 143 00:05:14,481 --> 00:05:15,641 The same with magazines, 144 00:05:15,641 --> 00:05:17,497 books, you get to the end of a chapter, 145 00:05:17,497 --> 00:05:20,040 prompts you to consider whether you want to continue. 146 00:05:20,560 --> 00:05:22,132 You watched a show on TV, 147 00:05:22,132 --> 00:05:23,532 eventually the show would end 148 00:05:23,532 --> 00:05:25,965 and then you'd have a week until the next one came. 149 00:05:25,965 --> 00:05:27,709 There were stopping cues everywhere. 150 00:05:27,709 --> 00:05:31,326 But the way we consume media today is such that there are no stopping cues. 151 00:05:31,923 --> 00:05:33,547 The newsfeed just rolls on, 152 00:05:33,547 --> 00:05:34,953 and everything's bottomless: 153 00:05:34,953 --> 00:05:37,438 Twitter, Facebook, Instagram, 154 00:05:37,438 --> 00:05:40,603 email, text messaging, the news. 155 00:05:40,603 --> 00:05:43,533 And when you do check all sorts of other sources, 156 00:05:43,533 --> 00:05:45,873 you can just keep going on and on and on. 157 00:05:45,873 --> 00:05:50,297 So we can get a cue about what to do from Western Europe, 158 00:05:50,297 --> 00:05:53,627 where they seem to have a number of pretty good ideas in the workplace. 159 00:05:53,627 --> 00:05:54,634 Here's one example. 160 00:05:54,634 --> 00:05:56,239 This is a Dutch design firm. 161 00:05:56,239 --> 00:05:59,351 And what they've done is they've rigged the desks to the ceiling. 162 00:05:59,520 --> 00:06:00,714 At 6pm every day, 163 00:06:00,714 --> 00:06:03,474 it doesn't matter who you're emailing or what you're doing, 164 00:06:03,474 --> 00:06:04,917 the desks rise to the ceiling. 165 00:06:04,917 --> 00:06:06,085 (Laughter) 166 00:06:06,085 --> 00:06:07,334 (Applause) 167 00:06:07,656 --> 00:06:11,424 Four days a week the space turns into a yoga studio. 168 00:06:11,626 --> 00:06:12,630 One day a week, 169 00:06:12,630 --> 00:06:13,630 into a dance club. 170 00:06:13,630 --> 00:06:16,182 It's really up to you which ones you stick around for. 171 00:06:16,182 --> 00:06:17,812 But this is a great stopping rule, 172 00:06:17,812 --> 00:06:19,676 because it means at the end of the day, 173 00:06:19,676 --> 00:06:20,680 everything stops. 174 00:06:20,680 --> 00:06:21,790 There's no way to work. 175 00:06:21,790 --> 00:06:22,785 At Daimler, 176 00:06:22,785 --> 00:06:23,901 the German car company, 177 00:06:23,901 --> 00:06:25,566 they've got another great strategy. 178 00:06:25,566 --> 00:06:26,718 When you go on vacation, 179 00:06:26,718 --> 00:06:28,857 instead of saying, "This person's on vacation, 180 00:06:28,857 --> 00:06:30,631 they'll get back to you eventually," 181 00:06:30,631 --> 00:06:33,876 they say, "This person's on vacation, so we've deleted your email." 182 00:06:33,876 --> 00:06:36,795 "This person will never see the email you just sent." 183 00:06:36,795 --> 00:06:37,804 (Laughter) 184 00:06:37,804 --> 00:06:40,309 "You can email back in a couple of weeks, 185 00:06:40,309 --> 00:06:42,049 or you can email someone else." 186 00:06:42,049 --> 00:06:43,100 (Laughter) 187 00:06:43,100 --> 00:06:45,099 (Applause) 188 00:06:48,946 --> 00:06:50,544 You can imagine what that's like. 189 00:06:50,544 --> 00:06:52,955 You go on vacation and you're actually on vacation. 190 00:06:52,955 --> 00:06:54,883 The people who work at this company feel 191 00:06:54,883 --> 00:06:57,109 that they actually get a break from work. 192 99:59:59,999 --> 99:59:59,999 But of course that doesn't tell us much 193 99:59:59,999 --> 99:59:59,999 about what we should do at home in our own lives, 194 99:59:59,999 --> 99:59:59,999 and so I want to make some suggestions. 195 99:59:59,999 --> 99:59:59,999 It's easy to say between say, five and six pm 196 99:59:59,999 --> 99:59:59,999 I'm going to not use my phone. 197 99:59:59,999 --> 99:59:59,999 The problem is five and six pm looks different on different days. 198 99:59:59,999 --> 99:59:59,999 I think a far better strategy is to say, 199 99:59:59,999 --> 99:59:59,999 I do certain things every day, 200 99:59:59,999 --> 99:59:59,999 there are certain occasions that happen every day, 201 99:59:59,999 --> 99:59:59,999 like eating dinner. 202 99:59:59,999 --> 99:59:59,999 Sometimes I'll be alone, 203 99:59:59,999 --> 99:59:59,999 sometimes with other people, 204 99:59:59,999 --> 99:59:59,999 sometimes in a restaurant, 205 99:59:59,999 --> 99:59:59,999 sometimes at home, 206 99:59:59,999 --> 99:59:59,999 but the rule that I've adopted is I will never use my phone at the table. 207 99:59:59,999 --> 99:59:59,999 It's far away. 208 99:59:59,999 --> 99:59:59,999 As a far a way as possible. 209 99:59:59,999 --> 99:59:59,999 Because we're really bad at resisting temptation, 210 99:59:59,999 --> 99:59:59,999 but when you have a stopping cue 211 99:59:59,999 --> 99:59:59,999 that every time dinner begins, 212 99:59:59,999 --> 99:59:59,999 my phone goes far away, 213 99:59:59,999 --> 99:59:59,999 you avoid temptation all together. 214 99:59:59,999 --> 99:59:59,999 At first it hurts. 215 99:59:59,999 --> 99:59:59,999 I had massive FOMO. 216 99:59:59,999 --> 99:59:59,999 I struggled. 217 99:59:59,999 --> 99:59:59,999 But what happens is you get used to it. 218 99:59:59,999 --> 99:59:59,999 You overcome the withdrawl the same way you would from a drug, 219 99:59:59,999 --> 99:59:59,999 and what happens is life becomes more colorful, 220 99:59:59,999 --> 99:59:59,999 richer, 221 99:59:59,999 --> 99:59:59,999 more interesting -- 222 99:59:59,999 --> 99:59:59,999 you have better conversations. 223 99:59:59,999 --> 99:59:59,999 You really connect with the people who are there with you. 224 99:59:59,999 --> 99:59:59,999 I think it's a fantastic strategy, 225 99:59:59,999 --> 99:59:59,999 and we know it works, 226 99:59:59,999 --> 99:59:59,999 because when people do this, 227 99:59:59,999 --> 99:59:59,999 and I've tracked a whole lot of people who have tried this, 228 99:59:59,999 --> 99:59:59,999 it expands. 229 99:59:59,999 --> 99:59:59,999 They feels so good about it 230 99:59:59,999 --> 99:59:59,999 that they start doing it for the first hour of the day in the morning. 231 99:59:59,999 --> 99:59:59,999 They start putting their phones on airplane mode on the weekend. 232 99:59:59,999 --> 99:59:59,999 That way your phone remains a camera, 233 99:59:59,999 --> 99:59:59,999 but it's no longer a phone. 234 99:59:59,999 --> 99:59:59,999 It's a really poweful idea, 235 99:59:59,999 --> 99:59:59,999 and we know people feel much better about their lives when they do this. 236 99:59:59,999 --> 99:59:59,999 So what's the take-home here? 237 99:59:59,999 --> 99:59:59,999 Screens are miraculous. 238 99:59:59,999 --> 99:59:59,999 I've already said that, 239 99:59:59,999 --> 99:59:59,999 and I feel that it's true. 240 99:59:59,999 --> 99:59:59,999 But the way we use them is a lot like driving down a really fast, long road, 241 99:59:59,999 --> 99:59:59,999 and you're in a car where the accelerator is mashed to the floor, 242 99:59:59,999 --> 99:59:59,999 it's kind of hard to reach the brake pedal. 243 99:59:59,999 --> 99:59:59,999 You've got a choice. 244 99:59:59,999 --> 99:59:59,999 You can either glide by, 245 99:59:59,999 --> 99:59:59,999 past the beautiful ocean scenes and take snaps out the window -- 246 99:59:59,999 --> 99:59:59,999 and that's the easy thing to do -- 247 99:59:59,999 --> 99:59:59,999 or you can go out of your way to move the car to the side of the road 248 99:59:59,999 --> 99:59:59,999 to push that brake pedal, 249 99:59:59,999 --> 99:59:59,999 to get out, 250 99:59:59,999 --> 99:59:59,999 take off your shoes and socks, 251 99:59:59,999 --> 99:59:59,999 take a couple of steps onto the sand, 252 99:59:59,999 --> 99:59:59,999 feel what the sand feels like under your feet, 253 99:59:59,999 --> 99:59:59,999 walk to the ocean 254 99:59:59,999 --> 99:59:59,999 and let the ocean lap at your ankles. 255 99:59:59,999 --> 99:59:59,999 Your life will be richer and more meaningful 256 99:59:59,999 --> 99:59:59,999 because you breathe in that experience, 257 99:59:59,999 --> 99:59:59,999 and because you've left your phone in the car. 258 99:59:59,999 --> 99:59:59,999 Thank you. 259 99:59:59,999 --> 99:59:59,999 (Applause)