0:00:00.928,0:00:03.915 So a few years ago I heard[br]an interesting rumor. 0:00:04.389,0:00:06.801 Apparently, the head[br]of a large pet food company 0:00:06.801,0:00:10.789 would into the annual shareholder's[br]meeting with can of dog food, 0:00:10.789,0:00:12.829 and he would eat the can of dog food, 0:00:12.829,0:00:16.346 and this was his way of convincing them[br]that if it was good enough for him, 0:00:16.346,0:00:17.965 it was good enough for their pets. 0:00:17.965,0:00:20.639 This strategy is now known as dogfooding, 0:00:20.639,0:00:22.933 and it's a common strategy[br]in the business world. 0:00:22.933,0:00:25.456 It doesn't mean everyone[br]goes in and eats dog food, 0:00:25.456,0:00:27.644 but business people[br]will use their own products 0:00:27.644,0:00:29.204 to demonstrate that they feel -- 0:00:29.204,0:00:30.686 that they're confident in them. 0:00:31.129,0:00:32.875 This is a widespread practice, 0:00:32.875,0:00:36.595 but I think what's really interesting[br]is when you find exceptions to this rule. 0:00:36.595,0:00:38.165 When you find cases of businesses 0:00:38.165,0:00:40.854 or people in businesses[br]who don't use their own products. 0:00:40.854,0:00:44.082 Turns out there's one industry where[br]this happens in a common way -- 0:00:44.082,0:00:45.345 in a pretty regular way -- 0:00:45.345,0:00:47.540 and that is the screen-based[br]tech industry. 0:00:48.377,0:00:50.289 So, in 2010, 0:00:50.289,0:00:51.351 Steve Jobs, 0:00:51.359,0:00:52.892 when he was releasing the iPad, 0:00:52.892,0:00:56.647 described the iPad as a device[br]that was "extraordinary." 0:00:56.647,0:00:59.061 "The best browsing experience[br]you've ever had; 0:00:59.061,0:01:00.278 way better than a laptop, 0:01:00.278,0:01:01.820 way better than a smartphone ... 0:01:01.820,0:01:03.299 It's an incredible experience." 0:01:03.299,0:01:04.523 A couple of months later, 0:01:04.523,0:01:07.238 he was approached by a journalist[br]from The New York Times, 0:01:07.238,0:01:08.761 and they had a long phone call. 0:01:08.761,0:01:09.866 At the end of the call, 0:01:09.866,0:01:13.209 the journalist threw in a question[br]that seemed like a sort of softball. 0:01:13.209,0:01:16.523 He said to him, "Your kids[br]must love the iPad." 0:01:16.803,0:01:18.456 There's an obvious answer to this, 0:01:18.456,0:01:21.099 but what Jobs said really[br]staggered the journalist. 0:01:21.099,0:01:22.503 He was very surpsrised, 0:01:22.503,0:01:25.101 because he said, "They haven't used it. 0:01:25.101,0:01:27.767 We limit how much technology[br]our kids use at home." 0:01:28.046,0:01:31.678 This is a very common thing[br]in the tech world. 0:01:32.081,0:01:34.421 In fact there's a school[br]quite near Silicon Valley 0:01:34.421,0:01:36.693 called the Waldorf School[br]of the Peninsula, 0:01:36.693,0:01:39.683 and they don't introduce screens[br]until the eighth grade. 0:01:39.880,0:01:41.872 What's really interesting[br]about the school 0:01:41.872,0:01:43.895 is that 75 percent[br]of the kids who go there 0:01:43.895,0:01:47.028 have parents who are high-level[br]Silicon Valley tech execs. 0:01:47.342,0:01:48.740 So when I heard about this, 0:01:48.740,0:01:50.963 I thought it was interesting[br]and surprising, 0:01:50.963,0:01:53.937 and it pushed me to consider[br]what screens were doing to me 0:01:53.937,0:01:55.864 and to my family and the people I loved, 0:01:55.864,0:01:57.331 and to people at large. 0:01:57.331,0:01:59.276 So for the last five years, 0:01:59.276,0:02:01.332 as a professor of business and psychology, 0:02:01.332,0:02:04.129 I've been studying the effect[br]of screens on our lives. 0:02:05.517,0:02:09.258 I want to start by just focusing[br]on how much time they take from us, 0:02:09.258,0:02:11.737 and then we can talk about[br]what that time looks like. 0:02:11.737,0:02:14.368 What I'm showing you here[br]is the average 24-hour workday 0:02:14.368,0:02:16.764 at three different points in history: 0:02:16.764,0:02:17.759 2007 -- 0:02:17.759,0:02:18.759 10 years ago -- 0:02:18.759,0:02:20.342 2015, 0:02:20.342,0:02:23.265 and then data that I collected[br]actually only last week. 0:02:23.265,0:02:26.099 And a lot of things haven't[br]changed all that much. 0:02:26.863,0:02:30.119 We sleep roughly seven and a half[br]to eight hours a day, 0:02:30.119,0:02:32.069 some people say that's declined slightly, 0:02:32.069,0:02:33.573 but it hasn't changed much. 0:02:33.573,0:02:36.922 We work eight and a half[br]to nine hours a day. 0:02:36.922,0:02:38.638 We engage in survival activities -- 0:02:38.638,0:02:41.788 these are things like eating[br]and bathing and looking after kids -- 0:02:41.788,0:02:42.942 about three hours a day. 0:02:42.942,0:02:44.620 That leaves this white space. 0:02:44.620,0:02:46.186 That's our personal time. 0:02:46.186,0:02:48.913 That space is incredibly important to us. 0:02:49.294,0:02:52.192 That's the space where we do things[br]that make us individuals. 0:02:52.192,0:02:53.560 That's where hobbies happen, 0:02:53.560,0:02:55.317 where we have close relationships, 0:02:55.317,0:02:57.201 where we really think about our lives, 0:02:57.201,0:02:58.290 where we get creative, 0:02:58.290,0:02:59.290 where we zoom back 0:02:59.290,0:03:02.051 and try to work out whether[br]our lives have been meaningful. 0:03:02.051,0:03:03.859 We get some of that from work as well, 0:03:03.859,0:03:05.776 but when people look back on their lives 0:03:05.776,0:03:07.976 and they wonder what[br]their lives have been like 0:03:07.976,0:03:09.216 at the end of their lives, 0:03:09.216,0:03:11.073 you look at the last things they say -- 0:03:11.073,0:03:14.732 they are talking about those moments[br]that happen in that white personal space. 0:03:14.732,0:03:15.729 So it's sacred; 0:03:15.729,0:03:16.911 it's important to us. 0:03:16.911,0:03:18.666 Now what I'm going to do is show you 0:03:18.666,0:03:22.060 how much of that space[br]is taken up by screens across time. 0:03:22.060,0:03:23.380 In 2007, 0:03:23.380,0:03:24.395 this much. 0:03:24.395,0:03:27.594 That was the year that Apple[br]introduced the first iPhone. 0:03:27.594,0:03:29.523 Eight years later, 0:03:29.523,0:03:30.972 this much. 0:03:31.318,0:03:33.346 Now, this much. 0:03:33.346,0:03:36.787 That's how much time we spend[br]of that free time in front of our screens. 0:03:36.787,0:03:37.796 This yellow area, 0:03:37.796,0:03:38.796 this thin sliver, 0:03:38.796,0:03:40.095 is where the magic happens. 0:03:40.095,0:03:41.711 That's where your humanity lives. 0:03:41.711,0:03:44.105 And right now it's in a very small box. 0:03:44.362,0:03:46.105 So what do we do about this? 0:03:46.105,0:03:47.478 Well, the first question is, 0:03:47.478,0:03:49.477 what does that red space look like? 0:03:49.477,0:03:52.817 Of course screens are miraculous[br]in a lot of ways. 0:03:52.817,0:03:53.820 I live in New York, 0:03:53.820,0:03:56.159 a lot of my family lives in Australia, 0:03:56.159,0:03:57.594 and I have a one-year-old son. 0:03:57.594,0:04:01.533 The way I've been able to introduce[br]them to him is with screens. 0:04:01.533,0:04:04.714 I couldn't have done that 15[br]or 20 years ago in quite the same way. 0:04:04.714,0:04:06.910 So there's a lot of good[br]that comes from them. 0:04:06.910,0:04:09.057 One thing you can do is[br]you can ask yourself, 0:04:09.057,0:04:11.005 what goes on during that time? 0:04:11.005,0:04:13.355 How enriching are the apps[br]that we're using? 0:04:13.355,0:04:14.630 And some are enriching. 0:04:14.630,0:04:17.096 If you stop people while[br]they're using them and say, 0:04:17.096,0:04:18.836 "Tell us how do you feel right now," 0:04:18.836,0:04:21.129 they say they feel pretty good[br]about these apps. 0:04:21.129,0:04:24.638 Those that focus on relaxation,[br]exercise, weather, reading, 0:04:24.638,0:04:26.204 education and health. 0:04:26.204,0:04:29.076 They spend an average of nine[br]minutes a day on each of these. 0:04:29.387,0:04:32.251 These apps make them much less happy. 0:04:32.251,0:04:33.614 About half the people, 0:04:33.614,0:04:36.020 when you interrupt them[br]and say, "How do you feel?" 0:04:36.020,0:04:38.064 say they don't feel good about using them. 0:04:38.064,0:04:39.661 What's interesting about these -- 0:04:39.661,0:04:42.666 dating, social networking, gaming,[br]entertainment, news, 0:04:42.666,0:04:44.257 web browsing -- 0:04:44.257,0:04:46.886 people spend 27 minutes a day[br]on each of these. 0:04:46.886,0:04:50.374 We're spending three times longer[br]on the apps that don't make us happy. 0:04:50.374,0:04:52.360 That doesn't seem very wise. 0:04:52.966,0:04:56.491 One of the reasons we spend so much[br]time on these apps that make us unhappy 0:04:56.491,0:04:58.385 is that they rob us of stopping cues. 0:04:58.385,0:05:00.740 Stopping cues were everywhere[br]in the 20th century. 0:05:00.740,0:05:02.630 They were baked into everything we did. 0:05:02.630,0:05:06.069 A stopping cue is basically a signal[br]that it's time to move on, 0:05:06.069,0:05:07.072 to do something new, 0:05:07.072,0:05:08.607 to do something different. 0:05:09.600,0:05:10.696 Think about newspapers, 0:05:10.696,0:05:12.151 eventually you get to the end, 0:05:12.151,0:05:13.482 you fold the newspaper away, 0:05:13.482,0:05:14.481 you put it aside. 0:05:14.481,0:05:15.641 The same with magazines, 0:05:15.641,0:05:17.497 books, you get to the end of a chapter, 0:05:17.497,0:05:20.040 prompts you to consider whether[br]you want to continue. 0:05:20.560,0:05:22.132 You watched a show on TV, 0:05:22.132,0:05:23.532 eventually the show would end 0:05:23.532,0:05:25.965 and then you'd have a week[br]until the next one came. 0:05:25.965,0:05:27.709 There were stopping cues everywhere. 0:05:27.709,0:05:31.326 But the way we consume media today[br]is such that there are no stopping cues. 0:05:31.923,0:05:33.547 The newsfeed just rolls on, 0:05:33.547,0:05:34.953 and everything's bottomless: 0:05:34.953,0:05:37.438 Twitter, Facebook, Instagram, 0:05:37.438,0:05:40.603 email, text messaging, the news. 0:05:40.603,0:05:43.533 And when you do check all sorts[br]of other sources, 0:05:43.533,0:05:45.873 you can just keep going[br]on and on and on. 0:05:45.873,0:05:50.297 So we can get a cue about what to do[br]from Western Europe, 0:05:50.297,0:05:53.627 where they seem to have a number[br]of pretty good ideas in the workplace. 0:05:53.627,0:05:54.634 Here's one example. 0:05:54.634,0:05:56.239 This is a Dutch design firm. 0:05:56.239,0:05:59.351 And what they've done is they've[br]rigged the desks to the ceiling. 0:05:59.520,0:06:00.714 At 6pm every day, 0:06:00.714,0:06:03.474 it doesn't matter who you're[br]emailing or what you're doing, 0:06:03.474,0:06:04.917 the desks rise to the ceiling. 0:06:04.917,0:06:06.085 (Laughter) 0:06:06.085,0:06:07.334 (Applause) 0:06:07.656,0:06:11.424 Four days a week the space[br]turns into a yoga studio. 0:06:11.626,0:06:12.630 One day a week, 0:06:12.630,0:06:13.630 into a dance club. 0:06:13.630,0:06:16.182 It's really up to you which ones[br]you stick around for. 0:06:16.182,0:06:17.812 But this is a great stopping rule, 0:06:17.812,0:06:19.676 because it means at the end of the day, 0:06:19.676,0:06:20.680 everything stops. 0:06:20.680,0:06:21.790 There's no way to work. 0:06:21.790,0:06:22.785 At Daimler, 0:06:22.785,0:06:23.901 the German car company, 0:06:23.901,0:06:25.566 they've got another great strategy. 0:06:25.566,0:06:26.718 When you go on vacation, 0:06:26.718,0:06:28.857 instead of saying, "This[br]person's on vacation, 0:06:28.857,0:06:30.631 they'll get back to you eventually," 0:06:30.631,0:06:33.876 they say, "This person's on vacation,[br]so we've deleted your email." 0:06:33.876,0:06:36.795 "This person will never see[br]the email you just sent." 0:06:36.795,0:06:37.804 (Laughter) 0:06:37.804,0:06:40.309 "You can email back in a couple of weeks, 0:06:40.309,0:06:42.049 or you can email someone else." 0:06:42.049,0:06:43.100 (Laughter) 0:06:43.100,0:06:45.099 (Applause) 0:06:48.946,0:06:50.544 You can imagine what that's like. 0:06:50.544,0:06:52.955 You go on vacation and you're[br]actually on vacation. 0:06:52.955,0:06:54.883 The people who work[br]at this company feel 0:06:54.883,0:06:57.109 that they actually get a break from work. 9:59:59.000,9:59:59.000 But of course that doesn't tell us much 9:59:59.000,9:59:59.000 about what we should do at home[br]in our own lives, 9:59:59.000,9:59:59.000 and so I want to make some suggestions. 9:59:59.000,9:59:59.000 It's easy to say between say,[br]five and six pm 9:59:59.000,9:59:59.000 I'm going to not use my phone. 9:59:59.000,9:59:59.000 The problem is five and six pm[br]looks different on different days. 9:59:59.000,9:59:59.000 I think a far better strategy is to say, 9:59:59.000,9:59:59.000 I do certain things every day, 9:59:59.000,9:59:59.000 there are certain occasions[br]that happen every day, 9:59:59.000,9:59:59.000 like eating dinner. 9:59:59.000,9:59:59.000 Sometimes I'll be alone, 9:59:59.000,9:59:59.000 sometimes with other people, 9:59:59.000,9:59:59.000 sometimes in a restaurant, 9:59:59.000,9:59:59.000 sometimes at home, 9:59:59.000,9:59:59.000 but the rule that I've adopted is[br]I will never use my phone at the table. 9:59:59.000,9:59:59.000 It's far away. 9:59:59.000,9:59:59.000 As a far a way as possible. 9:59:59.000,9:59:59.000 Because we're really bad[br]at resisting temptation, 9:59:59.000,9:59:59.000 but when you have a stopping cue 9:59:59.000,9:59:59.000 that every time dinner begins, 9:59:59.000,9:59:59.000 my phone goes far away, 9:59:59.000,9:59:59.000 you avoid temptation all together. 9:59:59.000,9:59:59.000 At first it hurts. 9:59:59.000,9:59:59.000 I had massive FOMO. 9:59:59.000,9:59:59.000 I struggled. 9:59:59.000,9:59:59.000 But what happens is you get used to it. 9:59:59.000,9:59:59.000 You overcome the withdrawl the same[br]way you would from a drug, 9:59:59.000,9:59:59.000 and what happens is life[br]becomes more colorful, 9:59:59.000,9:59:59.000 richer, 9:59:59.000,9:59:59.000 more interesting -- 9:59:59.000,9:59:59.000 you have better conversations. 9:59:59.000,9:59:59.000 You really connect with the people[br]who are there with you. 9:59:59.000,9:59:59.000 I think it's a fantastic strategy, 9:59:59.000,9:59:59.000 and we know it works, 9:59:59.000,9:59:59.000 because when people do this, 9:59:59.000,9:59:59.000 and I've tracked a whole lot of people[br]who have tried this, 9:59:59.000,9:59:59.000 it expands. 9:59:59.000,9:59:59.000 They feels so good about it 9:59:59.000,9:59:59.000 that they start doing it for the first[br]hour of the day in the morning. 9:59:59.000,9:59:59.000 They start putting their phones[br]on airplane mode on the weekend. 9:59:59.000,9:59:59.000 That way your phone remains a camera, 9:59:59.000,9:59:59.000 but it's no longer a phone. 9:59:59.000,9:59:59.000 It's a really poweful idea, 9:59:59.000,9:59:59.000 and we know people feel much better[br]about their lives when they do this. 9:59:59.000,9:59:59.000 So what's the take-home here? 9:59:59.000,9:59:59.000 Screens are miraculous. 9:59:59.000,9:59:59.000 I've already said that, 9:59:59.000,9:59:59.000 and I feel that it's true. 9:59:59.000,9:59:59.000 But the way we use them is a lot like[br]driving down a really fast, long road, 9:59:59.000,9:59:59.000 and you're in a car where the accelerator[br]is mashed to the floor, 9:59:59.000,9:59:59.000 it's kind of hard[br]to reach the brake pedal. 9:59:59.000,9:59:59.000 You've got a choice. 9:59:59.000,9:59:59.000 You can either glide by, 9:59:59.000,9:59:59.000 past the beautiful ocean scenes[br]and take snaps out the window -- 9:59:59.000,9:59:59.000 and that's the easy thing to do -- 9:59:59.000,9:59:59.000 or you can go out of your way[br]to move the car to the side of the road 9:59:59.000,9:59:59.000 to push that brake pedal, 9:59:59.000,9:59:59.000 to get out, 9:59:59.000,9:59:59.000 take off your shoes and socks, 9:59:59.000,9:59:59.000 take a couple of steps onto the sand, 9:59:59.000,9:59:59.000 feel what the sand feels like[br]under your feet, 9:59:59.000,9:59:59.000 walk to the ocean 9:59:59.000,9:59:59.000 and let the ocean lap at your ankles. 9:59:59.000,9:59:59.000 Your life will be richer[br]and more meaningful 9:59:59.000,9:59:59.000 because you breathe in that experience, 9:59:59.000,9:59:59.000 and because you've[br]left your phone in the car. 9:59:59.000,9:59:59.000 Thank you. 9:59:59.000,9:59:59.000 (Applause)