1 00:00:01,018 --> 00:00:03,875 So a few years ago I heard an interesting rumor. 2 00:00:04,499 --> 00:00:06,791 Apparently, the head of a large pet food company 3 00:00:06,955 --> 00:00:10,753 would into the annual shareholder's meeting with can of dog food, 4 00:00:10,922 --> 00:00:12,892 and he would eat the can of dog food, 5 00:00:13,053 --> 00:00:15,530 and this was his way of convincing them that if it was good enough for him, 6 00:00:15,663 --> 00:00:17,185 it was good enough for their pets. 7 00:00:17,724 --> 00:00:20,609 This strategy is now known as dogfooding, 8 00:00:20,751 --> 00:00:22,675 and it's a common strategy in the business world. 9 00:00:22,903 --> 00:00:25,376 It doesn't mean everyone goes in and eats dog food, 10 00:00:25,580 --> 00:00:27,198 but business people will use their own products 11 00:00:27,372 --> 00:00:29,014 to demonstrate that they feel -- 12 00:00:29,190 --> 00:00:30,442 that they're confident in them. 13 00:00:30,780 --> 00:00:32,876 This is a widespread practice, 14 00:00:33,055 --> 00:00:36,185 but I think what's really interesting is when you find exceptions to this rule. 15 00:00:36,348 --> 00:00:38,528 When you find cases of businesses or people in businesses 16 00:00:38,671 --> 00:00:40,335 who don't use their own products. 17 00:00:40,534 --> 00:00:43,932 Turns out there's one industry where this happens in a common way -- 18 00:00:44,095 --> 00:00:45,078 in a pretty regular way -- 19 00:00:45,238 --> 00:00:47,470 and that is the screen-based tech industry. 20 00:00:47,800 --> 00:00:50,112 So, in 2010, 21 00:00:50,289 --> 00:00:51,191 Steve Jobs, 22 00:00:51,359 --> 00:00:52,732 when he was releasing the iPad, 23 00:00:52,909 --> 00:00:56,584 described the iPad as a device that was "extraordinary." 24 00:00:56,749 --> 00:00:58,593 "The best browsing experience you've ever had; 25 00:00:58,820 --> 00:01:00,188 way better than a laptop, 26 00:01:00,351 --> 00:01:01,580 way better than a smartphone ... 27 00:01:01,755 --> 00:01:03,114 It's an incredible experience." 28 00:01:03,312 --> 00:01:04,296 A couple of months later, 29 00:01:04,457 --> 00:01:07,048 he was approached by a journalist from The New York Times, 30 00:01:07,224 --> 00:01:08,451 and they had a long phone call. 31 00:01:08,635 --> 00:01:09,380 And at the end of the call, 32 00:01:09,546 --> 00:01:12,569 the journalist threw in a question that seemed like a sort of softball. 33 00:01:13,063 --> 00:01:15,983 He said to him, "Your kids must love the iPad." 34 00:01:16,963 --> 00:01:18,196 And there's an obvious answer to this, 35 00:01:18,359 --> 00:01:20,899 but what Jobs said really staggered the journalist. 36 00:01:21,093 --> 00:01:22,503 He was very surpsrised, 37 00:01:22,705 --> 00:01:25,043 because he said, "They haven't used it. 38 00:01:25,237 --> 00:01:27,713 We limit how much technology our kids use at home." 39 00:01:28,066 --> 00:01:31,398 This is a very common thing in the tech world. 40 00:01:32,081 --> 00:01:34,301 In fact there's a school quite near Silicon Valley 41 00:01:34,500 --> 00:01:36,582 called the Waldorf School of the Penninsula, 42 00:01:36,815 --> 00:01:39,805 and they don't introduce screens until the eighth grade. 43 00:01:39,970 --> 00:01:41,892 What's really interested about the school 44 00:01:42,055 --> 00:01:43,398 is that 75 percent of the kids who go there 45 00:01:43,608 --> 00:01:46,708 have parents who are high-level Silicon Valley tech execs. 46 00:01:47,522 --> 00:01:48,450 So when I heard about this, 47 00:01:48,752 --> 00:01:50,855 I thought it was interesting and surprising, 48 00:01:51,018 --> 00:01:53,572 and it pushed me to consider what screens were doing to me 49 00:01:53,779 --> 00:01:55,564 and to my family and the people I loved, 50 00:01:55,744 --> 00:01:56,931 and to people at large. 51 00:01:57,388 --> 00:01:59,313 So for the last five years, 52 00:01:59,477 --> 00:02:01,223 as a professor of business and psychology, 53 00:02:01,350 --> 00:02:02,977 I've been studying the effect of screens on our lives. 54 99:59:59,999 --> 99:59:59,999 I want to start by just focusing on how much time they take from us, 55 99:59:59,999 --> 99:59:59,999 and then we can talk about what that time looks like. 56 99:59:59,999 --> 99:59:59,999 So what I'm showing you here is the average 24-hour workday 57 99:59:59,999 --> 99:59:59,999 at three different points in history: 58 99:59:59,999 --> 99:59:59,999 2007 -- 59 99:59:59,999 --> 99:59:59,999 10 years ago -- 60 99:59:59,999 --> 99:59:59,999 2015, 61 99:59:59,999 --> 99:59:59,999 and then data that I collected actually only last week. 62 99:59:59,999 --> 99:59:59,999 And a lot of things haven't changed all that much. 63 99:59:59,999 --> 99:59:59,999 So we sleep roughly seven-and-a-half to eight hours a day, 64 99:59:59,999 --> 99:59:59,999 some people say that's declined slightly, 65 99:59:59,999 --> 99:59:59,999 but it hasn't changed much. 66 99:59:59,999 --> 99:59:59,999 We work eight-and-a-half to nine hours a day. 67 99:59:59,999 --> 99:59:59,999 We engage in survival activities, 68 99:59:59,999 --> 99:59:59,999 these include eating and bathing and looking after kids, 69 99:59:59,999 --> 99:59:59,999 about three hours a day. 70 99:59:59,999 --> 99:59:59,999 And that leaves this white space. 71 99:59:59,999 --> 99:59:59,999 That's our personal time. 72 99:59:59,999 --> 99:59:59,999 That space is incredibly important to us. 73 99:59:59,999 --> 99:59:59,999 That's the space where we do things that makes us individuals. 74 99:59:59,999 --> 99:59:59,999 That's where hobbies happen, 75 99:59:59,999 --> 99:59:59,999 where we have close relationships, 76 99:59:59,999 --> 99:59:59,999 where we really think about our lives, 77 99:59:59,999 --> 99:59:59,999 where we get creative, 78 99:59:59,999 --> 99:59:59,999 where we zoom back and try to work out whether our lives have been meaningful. 79 99:59:59,999 --> 99:59:59,999 And of course we get some of that from work as well, 80 99:59:59,999 --> 99:59:59,999 but when people look back on their lives 81 99:59:59,999 --> 99:59:59,999 and they wonder what their lives have been like 82 99:59:59,999 --> 99:59:59,999 at the end of their lives, 83 99:59:59,999 --> 99:59:59,999 you look at the last things they say -- 84 99:59:59,999 --> 99:59:59,999 they are talking about those moments that happen in that white personal space. 85 99:59:59,999 --> 99:59:59,999 So it's sacred; 86 99:59:59,999 --> 99:59:59,999 it's important to us. 87 99:59:59,999 --> 99:59:59,999 Now what I'm going to do is show you 88 99:59:59,999 --> 99:59:59,999 how much of that space is taken up by screens across time. 89 99:59:59,999 --> 99:59:59,999 In 2007, 90 99:59:59,999 --> 99:59:59,999 this much. 91 99:59:59,999 --> 99:59:59,999 That was the year Apple introduced the first iPhone. 92 99:59:59,999 --> 99:59:59,999 Eight years later, 93 99:59:59,999 --> 99:59:59,999 this much. 94 99:59:59,999 --> 99:59:59,999 Now, this much. 95 99:59:59,999 --> 99:59:59,999 That's how much time we spend of our free time in front of our screens. 96 99:59:59,999 --> 99:59:59,999 This yellow area, 97 99:59:59,999 --> 99:59:59,999 this thing sliver, 98 99:59:59,999 --> 99:59:59,999 is where the magic happens. 99 99:59:59,999 --> 99:59:59,999 That's where your humanity lives. 100 99:59:59,999 --> 99:59:59,999 And right now, 101 99:59:59,999 --> 99:59:59,999 it's in a very small box. 102 99:59:59,999 --> 99:59:59,999 So what do we do about this? 103 99:59:59,999 --> 99:59:59,999 Well, the first question is, 104 99:59:59,999 --> 99:59:59,999 what does that red space look like? 105 99:59:59,999 --> 99:59:59,999 Of course screens are miraculous in a lot of ways. 106 99:59:59,999 --> 99:59:59,999 I live in New York, 107 99:59:59,999 --> 99:59:59,999 a lot of my family lives in Australia, 108 99:59:59,999 --> 99:59:59,999 and I have a one-year-old son. 109 99:59:59,999 --> 99:59:59,999 The way I've been able to introduce him to them is with screens. 110 99:59:59,999 --> 99:59:59,999 I couldn't have done that 15 or 20 years ago in quite the same way. 111 99:59:59,999 --> 99:59:59,999 So there's a lot of good that comes from them. 112 99:59:59,999 --> 99:59:59,999 One thing you can do is you can ask yourself, 113 99:59:59,999 --> 99:59:59,999 what goes on during that time? 114 99:59:59,999 --> 99:59:59,999 How enriching are the apps that we're using? 115 99:59:59,999 --> 99:59:59,999 And some are enriching. 116 99:59:59,999 --> 99:59:59,999 If you stop people while they're using them and say, 117 99:59:59,999 --> 99:59:59,999 "Tell us how do you feel right now," 118 99:59:59,999 --> 99:59:59,999 they say the feel pretty good about these apps. 119 99:59:59,999 --> 99:59:59,999 Those that focus on relaxation, 120 99:59:59,999 --> 99:59:59,999 exercise, 121 99:59:59,999 --> 99:59:59,999 weather, 122 99:59:59,999 --> 99:59:59,999 reading, 123 99:59:59,999 --> 99:59:59,999 education and health. 124 99:59:59,999 --> 99:59:59,999 They spend an average of nine minutes a day on these. 125 99:59:59,999 --> 99:59:59,999 These apps make them much less happy. 126 99:59:59,999 --> 99:59:59,999 About half the people, 127 99:59:59,999 --> 99:59:59,999 when you interrupt them and say, "How do you feel?" 128 99:59:59,999 --> 99:59:59,999 say they don't feel good about using them. 129 99:59:59,999 --> 99:59:59,999 Now what's interesting about these -- 130 99:59:59,999 --> 99:59:59,999 dating, social networking, gaming, entertainment, news, 131 99:59:59,999 --> 99:59:59,999 web browsing -- 132 99:59:59,999 --> 99:59:59,999 people spend 27 minutes a day on each of these. 133 99:59:59,999 --> 99:59:59,999 We're spending three times longer on the apps that don't make us happy. 134 99:59:59,999 --> 99:59:59,999 That doesn't seem very wise. 135 99:59:59,999 --> 99:59:59,999 One of the reasons we spend so much time on these apps that make us unhappy 136 99:59:59,999 --> 99:59:59,999 is that they rob us of stopping cues. 137 99:59:59,999 --> 99:59:59,999 Stopping cues were everywhere in the 20th century. 138 99:59:59,999 --> 99:59:59,999 They were baked into everything we did. 139 99:59:59,999 --> 99:59:59,999 A stopping cue is basically a signal that it's time to move on, 140 99:59:59,999 --> 99:59:59,999 to do something new, 141 99:59:59,999 --> 99:59:59,999 to do something different. 142 99:59:59,999 --> 99:59:59,999 Think about newspapers, 143 99:59:59,999 --> 99:59:59,999 eventually you get to the end, 144 99:59:59,999 --> 99:59:59,999 you fold the newspaper away, 145 99:59:59,999 --> 99:59:59,999 you put it aside. 146 99:59:59,999 --> 99:59:59,999 The same with magazines, 147 99:59:59,999 --> 99:59:59,999 books, you get to the end of a chapter, 148 99:59:59,999 --> 99:59:59,999 prompts you to consider whether you want to continue. 149 99:59:59,999 --> 99:59:59,999 You watched a show on TV, 150 99:59:59,999 --> 99:59:59,999 eventually the show would end 151 99:59:59,999 --> 99:59:59,999 and you'd have a week until the next one came. 152 99:59:59,999 --> 99:59:59,999 So there were stopping cues everywhere. 153 99:59:59,999 --> 99:59:59,999 But the way we consume media today is such that there are no stopping cues. 154 99:59:59,999 --> 99:59:59,999 The newsfeed just rolls on, 155 99:59:59,999 --> 99:59:59,999 and everything's bottomless. 156 99:59:59,999 --> 99:59:59,999 Twitter, 157 99:59:59,999 --> 99:59:59,999 Facebook, 158 99:59:59,999 --> 99:59:59,999 Instagram, 159 99:59:59,999 --> 99:59:59,999 email, 160 99:59:59,999 --> 99:59:59,999 text messaging, 161 99:59:59,999 --> 99:59:59,999 the news. 162 99:59:59,999 --> 99:59:59,999 And when you do check all sorts of other sources, 163 99:59:59,999 --> 99:59:59,999 you can just keep going, 164 99:59:59,999 --> 99:59:59,999 on and on and on. 165 99:59:59,999 --> 99:59:59,999 So we can get a cue about what to do from Western Europe, 166 99:59:59,999 --> 99:59:59,999 where they seem to have a number of pretty good ideas in the workplace. 167 99:59:59,999 --> 99:59:59,999 Here's one example. 168 99:59:59,999 --> 99:59:59,999 This is a Dutch design firm. 169 99:59:59,999 --> 99:59:59,999 And what they've done is they've rigged the desks to the celing. 170 99:59:59,999 --> 99:59:59,999 At 6pm everyday, 171 99:59:59,999 --> 99:59:59,999 it doesn't matter who you're emailing or what you're doing, 172 99:59:59,999 --> 99:59:59,999 the desks rise to the ceiling. 173 99:59:59,999 --> 99:59:59,999 (Laughter) 174 99:59:59,999 --> 99:59:59,999 (Applause) 175 99:59:59,999 --> 99:59:59,999 Four days a week the space turns into a yoga studio. 176 99:59:59,999 --> 99:59:59,999 One day a week, 177 99:59:59,999 --> 99:59:59,999 into a dance club. 178 99:59:59,999 --> 99:59:59,999 It's really up to you which ones you stick around for. 179 99:59:59,999 --> 99:59:59,999 But this is a great stopping rule, 180 99:59:59,999 --> 99:59:59,999 because it means at the end of the day, 181 99:59:59,999 --> 99:59:59,999 everything stops. 182 99:59:59,999 --> 99:59:59,999 There's no way to work. 183 99:59:59,999 --> 99:59:59,999 At Daimler, 184 99:59:59,999 --> 99:59:59,999 the German car company, 185 99:59:59,999 --> 99:59:59,999 they've got another great strategy. 186 99:59:59,999 --> 99:59:59,999 When you go on vacation, 187 99:59:59,999 --> 99:59:59,999 instead of saying, "This person's on vacation, 188 99:59:59,999 --> 99:59:59,999 they'll get back to you eventually," 189 99:59:59,999 --> 99:59:59,999 they say, "This person's on vacation, so we've deleted your email." 190 99:59:59,999 --> 99:59:59,999 This person will never see the email you just sent. 191 99:59:59,999 --> 99:59:59,999 (Laughter) 192 99:59:59,999 --> 99:59:59,999 You can email back in a couple of weeks, 193 99:59:59,999 --> 99:59:59,999 or you can email someone else. 194 99:59:59,999 --> 99:59:59,999 (Laughter) 195 99:59:59,999 --> 99:59:59,999 (Applause) 196 99:59:59,999 --> 99:59:59,999 You can imagine what that's like. 197 99:59:59,999 --> 99:59:59,999 You go on vacation and you're actually on vacation. 198 99:59:59,999 --> 99:59:59,999 The people who work at this company feel 199 99:59:59,999 --> 99:59:59,999 that they actually get a break from work. 200 99:59:59,999 --> 99:59:59,999 But of course that doesn't tell us much 201 99:59:59,999 --> 99:59:59,999 about what we should do at home in our own lives, 202 99:59:59,999 --> 99:59:59,999 and so I want to make some suggestions. 203 99:59:59,999 --> 99:59:59,999 It's easy to say between say, five and six pm 204 99:59:59,999 --> 99:59:59,999 I'm going to not use my phone. 205 99:59:59,999 --> 99:59:59,999 The problem is five and six pm looks different on different days. 206 99:59:59,999 --> 99:59:59,999 I think a far better strategy is to say, 207 99:59:59,999 --> 99:59:59,999 I do certain things every day, 208 99:59:59,999 --> 99:59:59,999 there are certain occasions that happen every day, 209 99:59:59,999 --> 99:59:59,999 like eating dinner. 210 99:59:59,999 --> 99:59:59,999 Sometimes I'll be alone, 211 99:59:59,999 --> 99:59:59,999 sometimes with other people, 212 99:59:59,999 --> 99:59:59,999 sometimes in a restaurant, 213 99:59:59,999 --> 99:59:59,999 sometimes at home, 214 99:59:59,999 --> 99:59:59,999 but the rule that I've adopted is I will never use my phone at the table. 215 99:59:59,999 --> 99:59:59,999 It's far away. 216 99:59:59,999 --> 99:59:59,999 As a far a way as possible. 217 99:59:59,999 --> 99:59:59,999 Because we're really bad at resisting temptation, 218 99:59:59,999 --> 99:59:59,999 but when you have a stopping cue 219 99:59:59,999 --> 99:59:59,999 that every time dinner begins, 220 99:59:59,999 --> 99:59:59,999 my phone goes far away, 221 99:59:59,999 --> 99:59:59,999 you avoid temptation all together. 222 99:59:59,999 --> 99:59:59,999 At first it hurts. 223 99:59:59,999 --> 99:59:59,999 I had massive FOMO. 224 99:59:59,999 --> 99:59:59,999 I struggled. 225 99:59:59,999 --> 99:59:59,999 But what happens is you get used to it. 226 99:59:59,999 --> 99:59:59,999 You overcome the withdrawl the same way you would from a drug, 227 99:59:59,999 --> 99:59:59,999 and what happens is life becomes more colorful, 228 99:59:59,999 --> 99:59:59,999 richer, 229 99:59:59,999 --> 99:59:59,999 more interesting -- 230 99:59:59,999 --> 99:59:59,999 you have better conversations. 231 99:59:59,999 --> 99:59:59,999 You really connect with the people who are there with you. 232 99:59:59,999 --> 99:59:59,999 I think it's a fantastic strategy, 233 99:59:59,999 --> 99:59:59,999 and we know it works, 234 99:59:59,999 --> 99:59:59,999 because when people do this, 235 99:59:59,999 --> 99:59:59,999 and I've tracked a whole lot of people who have tried this, 236 99:59:59,999 --> 99:59:59,999 it expands. 237 99:59:59,999 --> 99:59:59,999 They feels so good about it 238 99:59:59,999 --> 99:59:59,999 that they start doing it for the first hour of the day in the morning. 239 99:59:59,999 --> 99:59:59,999 They start putting their phones on airplane mode on the weekend. 240 99:59:59,999 --> 99:59:59,999 That way your phone remains a camera, 241 99:59:59,999 --> 99:59:59,999 but it's no longer a phone. 242 99:59:59,999 --> 99:59:59,999 It's a really poweful idea, 243 99:59:59,999 --> 99:59:59,999 and we know people feel much better about their lives when they do this. 244 99:59:59,999 --> 99:59:59,999 So what's the take-home here? 245 99:59:59,999 --> 99:59:59,999 Screens are miraculous. 246 99:59:59,999 --> 99:59:59,999 I've already said that, 247 99:59:59,999 --> 99:59:59,999 and I feel that it's true. 248 99:59:59,999 --> 99:59:59,999 But the way we use them is a lot like driving down a really fast, long road, 249 99:59:59,999 --> 99:59:59,999 and you're in a car where the accelerator is mashed to the floor, 250 99:59:59,999 --> 99:59:59,999 it's kind of hard to reach the brake pedal. 251 99:59:59,999 --> 99:59:59,999 You've got a choice. 252 99:59:59,999 --> 99:59:59,999 You can either glide by, 253 99:59:59,999 --> 99:59:59,999 past the beautiful ocean scenes and take snaps out the window -- 254 99:59:59,999 --> 99:59:59,999 and that's the easy thing to do -- 255 99:59:59,999 --> 99:59:59,999 or you can go out of your way to move the car to the side of the road 256 99:59:59,999 --> 99:59:59,999 to push that brake pedal, 257 99:59:59,999 --> 99:59:59,999 to get out, 258 99:59:59,999 --> 99:59:59,999 take off your shoes and socks, 259 99:59:59,999 --> 99:59:59,999 take a couple of steps onto the sand, 260 99:59:59,999 --> 99:59:59,999 feel what the sand feels like under your feet, 261 99:59:59,999 --> 99:59:59,999 walk to the ocean 262 99:59:59,999 --> 99:59:59,999 and let the ocean lap at your ankles. 263 99:59:59,999 --> 99:59:59,999 Your life will be richer and more meaningful 264 99:59:59,999 --> 99:59:59,999 because you breathe in that experience, 265 99:59:59,999 --> 99:59:59,999 and because you've left your phone in the car. 266 99:59:59,999 --> 99:59:59,999 Thank you. 267 99:59:59,999 --> 99:59:59,999 (Applause)