1 00:00:00,928 --> 00:00:03,915 So, a few years ago I heard an interesting rumor. 2 00:00:04,389 --> 00:00:06,777 Apparently, the head of a large pet food company 3 00:00:06,801 --> 00:00:09,056 would go into the annual shareholder's meeting 4 00:00:09,080 --> 00:00:10,541 with can of dog food. 5 00:00:10,565 --> 00:00:12,666 And he would eat the can of dog food. 6 00:00:12,690 --> 00:00:16,243 And this was his way of convincing them that if it was good enough for him, 7 00:00:16,267 --> 00:00:17,944 it was good enough for their pets. 8 00:00:17,968 --> 00:00:20,404 This strategy is now known as "dogfooding," 9 00:00:20,428 --> 00:00:22,747 and it's a common strategy in the business world. 10 00:00:22,771 --> 00:00:25,255 It doesn't mean everyone goes in and eats dog food, 11 00:00:25,279 --> 00:00:27,500 but businesspeople will use their own products 12 00:00:27,524 --> 00:00:29,061 to demonstrate that they feel -- 13 00:00:29,085 --> 00:00:30,790 that they're confident in them. 14 00:00:30,814 --> 00:00:32,739 Now, this is a widespread practice, 15 00:00:32,763 --> 00:00:35,858 but I think what's really interesting is when you find exceptions 16 00:00:35,882 --> 00:00:37,033 to this rule, 17 00:00:37,057 --> 00:00:39,764 when you find cases of businesses or people in businesses 18 00:00:39,788 --> 00:00:41,382 who don't use their own products. 19 00:00:41,406 --> 00:00:44,527 Turns out there's one industry where this happens in a common way, 20 00:00:44,551 --> 00:00:45,711 in a pretty regular way, 21 00:00:45,735 --> 00:00:48,169 and that is the screen-based tech industry. 22 00:00:48,193 --> 00:00:52,587 So, in 2010, Steve Jobs, when he was releasing the iPad, 23 00:00:52,611 --> 00:00:56,353 described the iPad as a device that was "extraordinary." 24 00:00:56,377 --> 00:00:58,917 "The best browsing experience you've ever had; 25 00:00:58,941 --> 00:01:01,674 way better than a laptop, way better than a smartphone. 26 00:01:01,698 --> 00:01:03,225 It's an incredible experience." 27 00:01:03,249 --> 00:01:06,034 A couple of months later, he was approached by a journalist 28 00:01:06,058 --> 00:01:07,214 from the New York Times, 29 00:01:07,238 --> 00:01:08,737 and they had a long phone call. 30 00:01:08,761 --> 00:01:09,931 At the end of the call, 31 00:01:09,955 --> 00:01:13,345 the journalist threw in a question that seemed like a sort of softball. 32 00:01:13,369 --> 00:01:15,944 He said to him, "Your kids must love the iPad." 33 00:01:16,803 --> 00:01:18,432 There's an obvious answer to this, 34 00:01:18,456 --> 00:01:21,075 but what Jobs said really staggered the journalist. 35 00:01:21,099 --> 00:01:22,290 He was very surprised, 36 00:01:22,314 --> 00:01:24,889 because he said, "They haven't used it. 37 00:01:24,913 --> 00:01:27,835 We limit how much technology our kids use at home." 38 00:01:27,859 --> 00:01:31,722 This is a very common thing in the tech world. 39 00:01:31,746 --> 00:01:34,181 In fact, there's a school quite near Silicon Valley 40 00:01:34,205 --> 00:01:36,478 called the Waldorf School of the Peninsula, 41 00:01:36,502 --> 00:01:39,666 and they don't introduce screens until the eighth grade. 42 00:01:39,690 --> 00:01:41,732 What's really interesting about the school 43 00:01:41,756 --> 00:01:43,805 is that 75 percent of the kids who go there 44 00:01:43,829 --> 00:01:46,896 have parents who are high-level Silicon Valley tech execs. 45 00:01:47,342 --> 00:01:50,857 So when I heard about this, I thought it was interesting and surprising, 46 00:01:50,881 --> 00:01:53,913 and it pushed me to consider what screens were doing to me 47 00:01:53,937 --> 00:01:55,894 and to my family and the people I loved, 48 00:01:55,918 --> 00:01:57,180 and to people at large. 49 00:01:57,204 --> 00:01:59,126 So for the last five years, 50 00:01:59,150 --> 00:02:01,183 as a professor of business and psychology, 51 00:02:01,207 --> 00:02:03,911 I've been studying the effect of screens on our lives. 52 00:02:04,889 --> 00:02:08,971 And I want to start by just focusing on how much time they take from us, 53 00:02:08,995 --> 00:02:11,501 and then we can talk about what that time looks like. 54 00:02:11,525 --> 00:02:14,192 What I'm showing you here is the average 24-hour workday 55 00:02:14,216 --> 00:02:16,554 at three different points in history: 56 00:02:16,578 --> 00:02:18,580 2007 -- 10 years ago -- 57 00:02:18,604 --> 00:02:20,063 2015 58 00:02:20,087 --> 00:02:23,105 and then data that I collected, actually, only last week. 59 00:02:23,129 --> 00:02:24,878 And a lot of things haven't changed 60 00:02:24,902 --> 00:02:26,053 all that much. 61 00:02:27,320 --> 00:02:30,095 We sleep roughly seven-and-a-half to eight hours a day; 62 00:02:30,119 --> 00:02:33,436 some people say that's declined slightly, but it hasn't changed much. 63 00:02:33,460 --> 00:02:36,714 We work eight-and-a-half to nine hours a day. 64 00:02:36,738 --> 00:02:38,470 We engage in survival activities -- 65 00:02:38,494 --> 00:02:41,621 these are things like eating and bathing and looking after kids -- 66 00:02:41,645 --> 00:02:42,801 about three hours a day. 67 00:02:42,825 --> 00:02:44,353 That leaves this white space. 68 00:02:44,377 --> 00:02:46,044 That's our personal time. 69 00:02:46,068 --> 00:02:48,856 That space is incredibly important to us. 70 00:02:49,294 --> 00:02:52,168 That's the space where we do things that make us individuals. 71 00:02:52,192 --> 00:02:55,293 That's where hobbies happen, where we have close relationships, 72 00:02:55,317 --> 00:02:58,199 where we really think about our lives, where we get creative, 73 00:02:58,223 --> 00:03:00,037 where we zoom back and try to work out 74 00:03:00,061 --> 00:03:01,921 whether our lives have been meaningful. 75 00:03:01,945 --> 00:03:03,773 We get some of that from work as well, 76 00:03:03,797 --> 00:03:05,712 but when people look back on their lives 77 00:03:05,736 --> 00:03:07,740 and wonder what their lives have been like 78 00:03:07,764 --> 00:03:09,007 at the end of their lives, 79 00:03:09,031 --> 00:03:10,918 you look at the last things they say -- 80 00:03:10,942 --> 00:03:14,643 they are talking about those moments that happen in that white personal space. 81 00:03:14,667 --> 00:03:16,670 So it's sacred; it's important to us. 82 00:03:16,694 --> 00:03:18,545 Now, what I'm going to do is show you 83 00:03:18,569 --> 00:03:21,821 how much of that space is taken up by screens across time. 84 00:03:21,845 --> 00:03:23,170 In 2007, 85 00:03:23,194 --> 00:03:24,345 this much. 86 00:03:24,369 --> 00:03:27,349 That was the year that Apple introduced the first iPhone. 87 00:03:27,373 --> 00:03:28,571 Eight years later, 88 00:03:29,239 --> 00:03:30,460 this much. 89 00:03:31,318 --> 00:03:33,107 Now, this much. 90 00:03:33,131 --> 00:03:36,569 That's how much time we spend of that free time in front of our screens. 91 00:03:36,593 --> 00:03:39,896 This yellow area, this thin sliver, is where the magic happens. 92 00:03:39,920 --> 00:03:41,502 That's where your humanity lives. 93 00:03:41,526 --> 00:03:43,558 And right now, it's in a very small box. 94 00:03:44,243 --> 00:03:45,868 So what do we do about this? 95 00:03:45,892 --> 00:03:47,249 Well, the first question is: 96 00:03:47,273 --> 00:03:49,132 What does that red space look like? 97 00:03:49,156 --> 00:03:51,261 Now, of course, screens are miraculous 98 00:03:51,285 --> 00:03:52,713 in a lot of ways. 99 00:03:52,737 --> 00:03:53,994 I live in New York, 100 00:03:54,018 --> 00:03:56,016 a lot of my family lives in Australia, 101 00:03:56,040 --> 00:03:57,470 and I have a one-year-old son. 102 00:03:57,494 --> 00:04:01,392 The way I've been able to introduce them to him is with screens. 103 00:04:01,416 --> 00:04:03,506 I couldn't have done that 15 or 20 years ago 104 00:04:03,530 --> 00:04:04,688 in quite the same way. 105 00:04:04,712 --> 00:04:06,869 So there's a lot of good that comes from them. 106 00:04:06,893 --> 00:04:08,739 One thing you can do is ask yourself: 107 00:04:08,763 --> 00:04:10,846 What goes on during that time? 108 00:04:10,870 --> 00:04:13,308 How enriching are the apps that we're using? 109 00:04:13,332 --> 00:04:14,606 And some are enriching. 110 00:04:14,630 --> 00:04:17,072 If you stop people while they're using them and say, 111 00:04:17,096 --> 00:04:18,684 "Tell us how you feel right now," 112 00:04:18,708 --> 00:04:21,104 they say they feel pretty good about these apps -- 113 00:04:21,128 --> 00:04:24,488 those that focus on relaxation, exercise, weather, reading, 114 00:04:24,512 --> 00:04:26,055 education and health. 115 00:04:26,079 --> 00:04:29,213 They spend an average of nine minutes a day on each of these. 116 00:04:29,237 --> 00:04:31,567 These apps make them much less happy. 117 00:04:32,099 --> 00:04:35,703 About half the people, when you interrupt them and say, "How do you feel?" 118 00:04:35,727 --> 00:04:37,835 say they don't feel good about using them. 119 00:04:37,859 --> 00:04:39,490 What's interesting about these -- 120 00:04:39,514 --> 00:04:41,224 dating, social networking, gaming, 121 00:04:41,248 --> 00:04:43,974 entertainment, news, web browsing -- 122 00:04:43,998 --> 00:04:46,604 people spend 27 minutes a day on each of these. 123 00:04:46,628 --> 00:04:50,180 We're spending three times longer on the apps that don't make us happy. 124 00:04:50,204 --> 00:04:51,872 That doesn't seem very wise. 125 00:04:52,886 --> 00:04:55,424 One of the reasons we spend so much time on these apps 126 00:04:55,448 --> 00:04:56,600 that make us unhappy 127 00:04:56,624 --> 00:04:58,156 is they rob us of stopping cues. 128 00:04:58,180 --> 00:05:00,559 Stopping cues were everywhere in the 20th century. 129 00:05:00,583 --> 00:05:02,447 They were baked into everything we did. 130 00:05:02,471 --> 00:05:05,887 A stopping cue is basically a signal that it's time to move on, 131 00:05:05,911 --> 00:05:08,608 to do something new, to do something different. 132 00:05:08,632 --> 00:05:11,828 And -- think about newspapers; eventually you get to the end, 133 00:05:11,852 --> 00:05:14,149 you fold the newspaper away, you put it aside. 134 00:05:14,173 --> 00:05:17,331 The same with magazines, books -- you get to the end of a chapter, 135 00:05:17,355 --> 00:05:20,132 prompts you to consider whether you want to continue. 136 00:05:20,504 --> 00:05:23,202 You watched a show on TV, eventually the show would end, 137 00:05:23,226 --> 00:05:25,631 and then you'd have a week until the next one came. 138 00:05:25,655 --> 00:05:27,409 There were stopping cues everywhere. 139 00:05:27,433 --> 00:05:31,183 But the way we consume media today is such that there are no stopping cues. 140 00:05:31,923 --> 00:05:33,498 The news feed just rolls on, 141 00:05:33,522 --> 00:05:37,195 and everything's bottomless: Twitter, Facebook, Instagram, 142 00:05:37,219 --> 00:05:40,361 email, text messaging, the news. 143 00:05:40,385 --> 00:05:43,355 And when you do check all sorts of other sources, 144 00:05:43,379 --> 00:05:45,720 you can just keep going on and on and on. 145 00:05:45,744 --> 00:05:50,154 So, we can get a cue about what to do from Western Europe, 146 00:05:50,178 --> 00:05:53,579 where they seem to have a number of pretty good ideas in the workplace. 147 00:05:53,603 --> 00:05:56,011 Here's one example. This is a Dutch design firm. 148 00:05:56,035 --> 00:05:59,421 And what they've done is rigged the desks to the ceiling. 149 00:05:59,445 --> 00:06:00,597 And at 6pm every day, 150 00:06:00,621 --> 00:06:03,428 it doesn't matter who you're emailing or what you're doing, 151 00:06:03,452 --> 00:06:04,929 the desks rise to the ceiling. 152 00:06:04,953 --> 00:06:06,061 (Laughter) 153 00:06:06,085 --> 00:06:07,335 (Applause) 154 00:06:07,359 --> 00:06:11,602 Four days a week, the space turns into a yoga studio, 155 00:06:11,626 --> 00:06:13,257 one day a week, into a dance club. 156 00:06:13,281 --> 00:06:15,810 It's really up to you which ones you stick around for. 157 00:06:15,834 --> 00:06:17,521 But this is a great stopping rule, 158 00:06:17,545 --> 00:06:19,432 because it means at the end of the day, 159 00:06:19,456 --> 00:06:21,493 everything stops, there's no way to work. 160 00:06:21,517 --> 00:06:24,961 At Daimler, the German car company, they've got another great strategy. 161 00:06:24,985 --> 00:06:26,515 When you go on vacation, 162 00:06:26,539 --> 00:06:28,743 instead of saying, "This person's on vacation, 163 00:06:28,767 --> 00:06:30,490 they'll get back to you eventually," 164 00:06:30,514 --> 00:06:33,736 they say, "This person's on vacation, so we've deleted your email. 165 00:06:33,760 --> 00:06:36,406 This person will never see the email you just sent." 166 00:06:36,430 --> 00:06:37,446 (Laughter) 167 00:06:37,470 --> 00:06:40,111 "You can email back in a couple of weeks, 168 00:06:40,135 --> 00:06:41,621 or you can email someone else." 169 00:06:41,645 --> 00:06:42,673 (Laughter) 170 00:06:42,697 --> 00:06:43,869 And so -- 171 00:06:43,893 --> 00:06:47,535 (Applause) 172 00:06:48,882 --> 00:06:50,520 You can imagine what that's like. 173 00:06:50,544 --> 00:06:53,002 You go on vacation, and you're actually on vacation. 174 00:06:53,026 --> 00:06:54,995 The people who work at this company feel 175 00:06:55,019 --> 00:06:57,381 that they actually get a break from work. 176 00:06:57,405 --> 00:06:59,322 But of course, that doesn't tell us much 177 00:06:59,346 --> 00:07:01,645 about what we should do at home in our own lives, 178 00:07:01,669 --> 00:07:03,351 so I want to make some suggestions. 179 00:07:03,375 --> 00:07:07,868 It's easy to say, between 5 and 6pm, I'm going to not use my phone. 180 00:07:07,892 --> 00:07:11,323 The problem is, 5 and 6pm looks different on different days. 181 00:07:11,347 --> 00:07:13,534 I think a far better strategy is to say, 182 00:07:13,558 --> 00:07:15,027 I do certain things every day, 183 00:07:15,051 --> 00:07:17,405 there are certain occasions that happen every day, 184 00:07:17,429 --> 00:07:18,688 like eating dinner. 185 00:07:18,712 --> 00:07:20,030 Sometimes I'll be alone, 186 00:07:20,054 --> 00:07:21,560 sometimes with other people, 187 00:07:21,584 --> 00:07:22,863 sometimes in a restaurant, 188 00:07:22,887 --> 00:07:24,075 sometimes at home, 189 00:07:24,099 --> 00:07:27,745 but the rule that I've adopted is: I will never use my phone at the table. 190 00:07:28,123 --> 00:07:29,557 It's far away, 191 00:07:29,581 --> 00:07:31,042 as far away as possible. 192 00:07:31,066 --> 00:07:33,375 Because we're really bad at resisting temptation. 193 00:07:33,399 --> 00:07:36,470 But when you have a stopping cue that, every time dinner begins, 194 00:07:36,494 --> 00:07:37,650 my phone goes far away, 195 00:07:37,674 --> 00:07:39,342 you avoid temptation all together. 196 00:07:39,366 --> 00:07:41,083 At first, it hurts. 197 00:07:41,107 --> 00:07:42,729 I had massive FOMO. 198 00:07:42,753 --> 00:07:43,819 (Laughter) 199 00:07:43,843 --> 00:07:45,009 I struggled. 200 00:07:45,369 --> 00:07:47,299 But what happens is, you get used to it. 201 00:07:47,323 --> 00:07:50,421 You overcome the withdrawal the same way you would from a drug, 202 00:07:50,445 --> 00:07:53,230 and what happens is, life becomes more colorful, richer, 203 00:07:53,254 --> 00:07:54,409 more interesting -- 204 00:07:54,433 --> 00:07:56,083 you have better conversations. 205 00:07:56,107 --> 00:07:59,131 You really connect with the people who are there with you. 206 00:07:59,155 --> 00:08:00,799 I think it's a fantastic strategy, 207 00:08:00,823 --> 00:08:03,312 and we know it works, because when people do this -- 208 00:08:03,336 --> 00:08:05,926 and I've tracked a lot of people who have tried this -- 209 00:08:05,950 --> 00:08:07,120 it expands. 210 00:08:07,144 --> 00:08:08,460 They feel so good about it, 211 00:08:08,484 --> 00:08:11,576 they start doing it for the first hour of the day in the morning. 212 00:08:11,600 --> 00:08:14,725 They start putting their phones on airplane mode on the weekend. 213 00:08:14,749 --> 00:08:18,486 That way, your phone remains a camera, but it's no longer a phone. 214 00:08:18,510 --> 00:08:19,845 It's a really powerful idea, 215 00:08:19,869 --> 00:08:23,498 and we know people feel much better about their lives when they do this. 216 00:08:23,973 --> 00:08:25,562 So what's the take home here? 217 00:08:25,586 --> 00:08:27,825 Screens are miraculous; I've already said that, 218 00:08:27,849 --> 00:08:29,201 and I feel that it's true. 219 00:08:29,225 --> 00:08:33,845 But the way we use them is a lot like driving down a really fast, long road, 220 00:08:33,869 --> 00:08:37,032 and you're in a car where the accelerator is mashed to the floor, 221 00:08:37,056 --> 00:08:39,104 it's kind of hard to reach the brake pedal. 222 00:08:39,128 --> 00:08:40,620 You've got a choice. 223 00:08:41,510 --> 00:08:45,673 You can either glide by, past, say, the beautiful ocean scenes 224 00:08:45,697 --> 00:08:48,793 and take snaps out the window -- that's the easy thing to do -- 225 00:08:48,817 --> 00:08:52,357 or you can go out of your way to move the car to the side of the road, 226 00:08:52,381 --> 00:08:53,853 to push that brake pedal, 227 00:08:53,877 --> 00:08:55,030 to get out, 228 00:08:55,054 --> 00:08:56,935 take off your shoes and socks, 229 00:08:56,959 --> 00:08:59,224 take a couple of steps onto the sand, 230 00:08:59,248 --> 00:09:01,488 feel what the sand feels like under your feet, 231 00:09:01,512 --> 00:09:02,663 walk to the ocean, 232 00:09:02,687 --> 00:09:04,800 and let the ocean lap at your ankles. 233 00:09:05,207 --> 00:09:08,022 Your life will be richer and more meaningful 234 00:09:08,046 --> 00:09:10,264 because you breathe in that experience, 235 00:09:10,288 --> 00:09:12,684 and because you've left your phone in the car. 236 00:09:12,708 --> 00:09:13,879 Thank you. 237 00:09:13,903 --> 00:09:16,204 (Applause)