WEBVTT 00:00:00.928 --> 00:00:03.915 So, a few years ago I heard an interesting rumor. 00:00:04.389 --> 00:00:06.777 Apparently, the head of a large pet food company 00:00:06.801 --> 00:00:09.056 would go into the annual shareholder's meeting 00:00:09.080 --> 00:00:10.541 with can of dog food. 00:00:10.565 --> 00:00:12.666 And he would eat the can of dog food. 00:00:12.690 --> 00:00:16.243 And this was his way of convincing them that if it was good enough for him, 00:00:16.267 --> 00:00:17.944 it was good enough for their pets. 00:00:17.968 --> 00:00:20.404 This strategy is now known as "dogfooding," 00:00:20.428 --> 00:00:22.747 and it's a common strategy in the business world. 00:00:22.771 --> 00:00:25.255 It doesn't mean everyone goes in and eats dog food, 00:00:25.279 --> 00:00:27.500 but businesspeople will use their own products 00:00:27.524 --> 00:00:29.061 to demonstrate that they feel -- 00:00:29.085 --> 00:00:30.790 that they're confident in them. 00:00:30.814 --> 00:00:32.739 Now, this is a widespread practice, 00:00:32.763 --> 00:00:35.858 but I think what's really interesting is when you find exceptions 00:00:35.882 --> 00:00:37.033 to this rule, 00:00:37.057 --> 00:00:39.764 when you find cases of businesses or people in businesses 00:00:39.788 --> 00:00:41.382 who don't use their own products. 00:00:41.406 --> 00:00:44.527 Turns out there's one industry where this happens in a common way, 00:00:44.551 --> 00:00:45.711 in a pretty regular way, 00:00:45.735 --> 00:00:48.169 and that is the screen-based tech industry. NOTE Paragraph 00:00:48.193 --> 00:00:52.587 So, in 2010, Steve Jobs, when he was releasing the iPad, 00:00:52.611 --> 00:00:56.353 described the iPad as a device that was "extraordinary." 00:00:56.377 --> 00:00:58.917 "The best browsing experience you've ever had; 00:00:58.941 --> 00:01:01.674 way better than a laptop, way better than a smartphone. 00:01:01.698 --> 00:01:03.225 It's an incredible experience." 00:01:03.249 --> 00:01:06.034 A couple of months later, he was approached by a journalist 00:01:06.058 --> 00:01:07.214 from the New York Times, 00:01:07.238 --> 00:01:08.737 and they had a long phone call. 00:01:08.761 --> 00:01:09.931 At the end of the call, 00:01:09.955 --> 00:01:13.345 the journalist threw in a question that seemed like a sort of softball. 00:01:13.369 --> 00:01:15.944 He said to him, "Your kids must love the iPad." 00:01:16.803 --> 00:01:18.432 There's an obvious answer to this, 00:01:18.456 --> 00:01:21.075 but what Jobs said really staggered the journalist. 00:01:21.099 --> 00:01:22.290 He was very surprised, 00:01:22.314 --> 00:01:24.889 because he said, "They haven't used it. 00:01:24.913 --> 00:01:27.835 We limit how much technology our kids use at home." NOTE Paragraph 00:01:27.859 --> 00:01:31.722 This is a very common thing in the tech world. 00:01:31.746 --> 00:01:34.181 In fact, there's a school quite near Silicon Valley 00:01:34.205 --> 00:01:36.478 called the Waldorf School of the Peninsula, 00:01:36.502 --> 00:01:39.666 and they don't introduce screens until the eighth grade. 00:01:39.690 --> 00:01:41.732 What's really interesting about the school 00:01:41.756 --> 00:01:43.805 is that 75 percent of the kids who go there 00:01:43.829 --> 00:01:46.896 have parents who are high-level Silicon Valley tech execs. 00:01:47.342 --> 00:01:50.857 So when I heard about this, I thought it was interesting and surprising, 00:01:50.881 --> 00:01:53.913 and it pushed me to consider what screens were doing to me 00:01:53.937 --> 00:01:55.894 and to my family and the people I loved, 00:01:55.918 --> 00:01:57.180 and to people at large. NOTE Paragraph 00:01:57.204 --> 00:01:59.126 So for the last five years, 00:01:59.150 --> 00:02:01.183 as a professor of business and psychology, 00:02:01.207 --> 00:02:03.911 I've been studying the effect of screens on our lives. 00:02:04.889 --> 00:02:08.971 And I want to start by just focusing on how much time they take from us, 00:02:08.995 --> 00:02:11.501 and then we can talk about what that time looks like. 00:02:11.525 --> 00:02:14.192 What I'm showing you here is the average 24-hour workday 00:02:14.216 --> 00:02:16.554 at three different points in history: 00:02:16.578 --> 00:02:18.580 2007 -- 10 years ago -- 00:02:18.604 --> 00:02:20.063 2015 00:02:20.087 --> 00:02:23.105 and then data that I collected, actually, only last week. 00:02:23.129 --> 00:02:24.878 And a lot of things haven't changed 00:02:24.902 --> 00:02:26.053 all that much. 00:02:27.320 --> 00:02:30.095 We sleep roughly seven-and-a-half to eight hours a day; 00:02:30.119 --> 00:02:33.436 some people say that's declined slightly, but it hasn't changed much. 00:02:33.460 --> 00:02:36.714 We work eight-and-a-half to nine hours a day. 00:02:36.738 --> 00:02:38.470 We engage in survival activities -- 00:02:38.494 --> 00:02:41.621 these are things like eating and bathing and looking after kids -- 00:02:41.645 --> 00:02:42.801 about three hours a day. NOTE Paragraph 00:02:42.825 --> 00:02:44.353 That leaves this white space. 00:02:44.377 --> 00:02:46.044 That's our personal time. 00:02:46.068 --> 00:02:48.856 That space is incredibly important to us. 00:02:49.294 --> 00:02:52.168 That's the space where we do things that make us individuals. 00:02:52.192 --> 00:02:55.293 That's where hobbies happen, where we have close relationships, 00:02:55.317 --> 00:02:58.199 where we really think about our lives, where we get creative, 00:02:58.223 --> 00:03:00.037 where we zoom back and try to work out 00:03:00.061 --> 00:03:01.921 whether our lives have been meaningful. 00:03:01.945 --> 00:03:03.773 We get some of that from work as well, 00:03:03.797 --> 00:03:05.712 but when people look back on their lives 00:03:05.736 --> 00:03:07.740 and wonder what their lives have been like 00:03:07.764 --> 00:03:09.007 at the end of their lives, 00:03:09.031 --> 00:03:10.918 you look at the last things they say -- 00:03:10.942 --> 00:03:14.643 they are talking about those moments that happen in that white personal space. 00:03:14.667 --> 00:03:16.670 So it's sacred; it's important to us. NOTE Paragraph 00:03:16.694 --> 00:03:18.545 Now, what I'm going to do is show you 00:03:18.569 --> 00:03:21.821 how much of that space is taken up by screens across time. 00:03:21.845 --> 00:03:23.170 In 2007, 00:03:23.194 --> 00:03:24.345 this much. 00:03:24.369 --> 00:03:27.349 That was the year that Apple introduced the first iPhone. 00:03:27.373 --> 00:03:28.571 Eight years later, 00:03:29.239 --> 00:03:30.460 this much. 00:03:31.318 --> 00:03:33.107 Now, this much. 00:03:33.131 --> 00:03:36.569 That's how much time we spend of that free time in front of our screens. 00:03:36.593 --> 00:03:39.896 This yellow area, this thin sliver, is where the magic happens. 00:03:39.920 --> 00:03:41.502 That's where your humanity lives. 00:03:41.526 --> 00:03:43.558 And right now, it's in a very small box. NOTE Paragraph 00:03:44.243 --> 00:03:45.868 So what do we do about this? 00:03:45.892 --> 00:03:47.249 Well, the first question is: 00:03:47.273 --> 00:03:49.132 What does that red space look like? 00:03:49.156 --> 00:03:51.261 Now, of course, screens are miraculous 00:03:51.285 --> 00:03:52.713 in a lot of ways. 00:03:52.737 --> 00:03:53.994 I live in New York, 00:03:54.018 --> 00:03:56.016 a lot of my family lives in Australia, 00:03:56.040 --> 00:03:57.470 and I have a one-year-old son. 00:03:57.494 --> 00:04:01.392 The way I've been able to introduce them to him is with screens. 00:04:01.416 --> 00:04:03.506 I couldn't have done that 15 or 20 years ago 00:04:03.530 --> 00:04:04.688 in quite the same way. 00:04:04.712 --> 00:04:06.869 So there's a lot of good that comes from them. NOTE Paragraph 00:04:06.893 --> 00:04:08.739 One thing you can do is ask yourself: 00:04:08.763 --> 00:04:10.846 What goes on during that time? 00:04:10.870 --> 00:04:13.308 How enriching are the apps that we're using? 00:04:13.332 --> 00:04:14.606 And some are enriching. 00:04:14.630 --> 00:04:17.072 If you stop people while they're using them and say, 00:04:17.096 --> 00:04:18.684 "Tell us how you feel right now," 00:04:18.708 --> 00:04:21.104 they say they feel pretty good about these apps -- 00:04:21.128 --> 00:04:24.488 those that focus on relaxation, exercise, weather, reading, 00:04:24.512 --> 00:04:26.055 education and health. 00:04:26.079 --> 00:04:29.213 They spend an average of nine minutes a day on each of these. 00:04:29.237 --> 00:04:31.567 These apps make them much less happy. 00:04:32.099 --> 00:04:35.703 About half the people, when you interrupt them and say, "How do you feel?" 00:04:35.727 --> 00:04:37.835 say they don't feel good about using them. 00:04:37.859 --> 00:04:39.490 What's interesting about these -- 00:04:39.514 --> 00:04:41.224 dating, social networking, gaming, 00:04:41.248 --> 00:04:43.974 entertainment, news, web browsing -- 00:04:43.998 --> 00:04:46.604 people spend 27 minutes a day on each of these. 00:04:46.628 --> 00:04:50.180 We're spending three times longer on the apps that don't make us happy. 00:04:50.204 --> 00:04:51.872 That doesn't seem very wise. NOTE Paragraph 00:04:52.886 --> 00:04:55.424 One of the reasons we spend so much time on these apps 00:04:55.448 --> 00:04:56.600 that make us unhappy 00:04:56.624 --> 00:04:58.156 is they rob us of stopping cues. 00:04:58.180 --> 00:05:00.559 Stopping cues were everywhere in the 20th century. 00:05:00.583 --> 00:05:02.447 They were baked into everything we did. 00:05:02.471 --> 00:05:05.887 A stopping cue is basically a signal that it's time to move on, 00:05:05.911 --> 00:05:08.608 to do something new, to do something different. 00:05:08.632 --> 00:05:11.828 And -- think about newspapers; eventually you get to the end, 00:05:11.852 --> 00:05:14.149 you fold the newspaper away, you put it aside. 00:05:14.173 --> 00:05:17.331 The same with magazines, books -- you get to the end of a chapter, 00:05:17.355 --> 00:05:20.132 prompts you to consider whether you want to continue. 00:05:20.504 --> 00:05:23.202 You watched a show on TV, eventually the show would end, 00:05:23.226 --> 00:05:25.631 and then you'd have a week until the next one came. 00:05:25.655 --> 00:05:27.409 There were stopping cues everywhere. 00:05:27.433 --> 00:05:31.183 But the way we consume media today is such that there are no stopping cues. 00:05:31.923 --> 00:05:33.498 The news feed just rolls on, 00:05:33.522 --> 00:05:37.195 and everything's bottomless: Twitter, Facebook, Instagram, 00:05:37.219 --> 00:05:40.361 email, text messaging, the news. 00:05:40.385 --> 00:05:43.355 And when you do check all sorts of other sources, 00:05:43.379 --> 00:05:45.720 you can just keep going on and on and on. NOTE Paragraph 00:05:45.744 --> 00:05:50.154 So, we can get a cue about what to do from Western Europe, 00:05:50.178 --> 00:05:53.579 where they seem to have a number of pretty good ideas in the workplace. 00:05:53.603 --> 00:05:56.011 Here's one example. This is a Dutch design firm. 00:05:56.035 --> 00:05:59.421 And what they've done is rigged the desks to the ceiling. 00:05:59.445 --> 00:06:00.597 And at 6pm every day, 00:06:00.621 --> 00:06:03.428 it doesn't matter who you're emailing or what you're doing, 00:06:03.452 --> 00:06:04.929 the desks rise to the ceiling. NOTE Paragraph 00:06:04.953 --> 00:06:06.061 (Laughter) NOTE Paragraph 00:06:06.085 --> 00:06:07.335 (Applause) NOTE Paragraph 00:06:07.359 --> 00:06:11.602 Four days a week, the space turns into a yoga studio, 00:06:11.626 --> 00:06:13.257 one day a week, into a dance club. 00:06:13.281 --> 00:06:15.810 It's really up to you which ones you stick around for. 00:06:15.834 --> 00:06:17.521 But this is a great stopping rule, 00:06:17.545 --> 00:06:19.432 because it means at the end of the day, 00:06:19.456 --> 00:06:21.493 everything stops, there's no way to work. 00:06:21.517 --> 00:06:24.961 At Daimler, the German car company, they've got another great strategy. 00:06:24.985 --> 00:06:26.515 When you go on vacation, 00:06:26.539 --> 00:06:28.743 instead of saying, "This person's on vacation, 00:06:28.767 --> 00:06:30.490 they'll get back to you eventually," 00:06:30.514 --> 00:06:33.736 they say, "This person's on vacation, so we've deleted your email. 00:06:33.760 --> 00:06:36.406 This person will never see the email you just sent." NOTE Paragraph 00:06:36.430 --> 00:06:37.446 (Laughter) NOTE Paragraph 00:06:37.470 --> 00:06:40.111 "You can email back in a couple of weeks, 00:06:40.135 --> 00:06:41.621 or you can email someone else." NOTE Paragraph 00:06:41.645 --> 00:06:42.673 (Laughter) NOTE Paragraph 00:06:42.697 --> 00:06:43.869 And so -- NOTE Paragraph 00:06:43.893 --> 00:06:47.535 (Applause) NOTE Paragraph 00:06:48.882 --> 00:06:50.520 You can imagine what that's like. 00:06:50.544 --> 00:06:53.002 You go on vacation, and you're actually on vacation. 00:06:53.026 --> 00:06:54.995 The people who work at this company feel 00:06:55.019 --> 00:06:57.381 that they actually get a break from work. NOTE Paragraph 00:06:57.405 --> 00:06:59.322 But of course, that doesn't tell us much 00:06:59.346 --> 00:07:01.645 about what we should do at home in our own lives, 00:07:01.669 --> 00:07:03.351 so I want to make some suggestions. 00:07:03.375 --> 00:07:07.868 It's easy to say, between 5 and 6pm, I'm going to not use my phone. 00:07:07.892 --> 00:07:11.323 The problem is, 5 and 6pm looks different on different days. 00:07:11.347 --> 00:07:13.534 I think a far better strategy is to say, 00:07:13.558 --> 00:07:15.027 I do certain things every day, 00:07:15.051 --> 00:07:17.405 there are certain occasions that happen every day, 00:07:17.429 --> 00:07:18.688 like eating dinner. 00:07:18.712 --> 00:07:20.030 Sometimes I'll be alone, 00:07:20.054 --> 00:07:21.560 sometimes with other people, 00:07:21.584 --> 00:07:22.863 sometimes in a restaurant, 00:07:22.887 --> 00:07:24.075 sometimes at home, 00:07:24.099 --> 00:07:27.745 but the rule that I've adopted is: I will never use my phone at the table. 00:07:28.123 --> 00:07:29.557 It's far away, 00:07:29.581 --> 00:07:31.042 as far away as possible. 00:07:31.066 --> 00:07:33.375 Because we're really bad at resisting temptation. 00:07:33.399 --> 00:07:36.470 But when you have a stopping cue that, every time dinner begins, 00:07:36.494 --> 00:07:37.650 my phone goes far away, 00:07:37.674 --> 00:07:39.342 you avoid temptation all together. NOTE Paragraph 00:07:39.366 --> 00:07:41.083 At first, it hurts. 00:07:41.107 --> 00:07:42.729 I had massive FOMO. NOTE Paragraph 00:07:42.753 --> 00:07:43.819 (Laughter) NOTE Paragraph 00:07:43.843 --> 00:07:45.009 I struggled. NOTE Paragraph 00:07:45.369 --> 00:07:47.299 But what happens is, you get used to it. 00:07:47.323 --> 00:07:50.421 You overcome the withdrawal the same way you would from a drug, 00:07:50.445 --> 00:07:53.230 and what happens is, life becomes more colorful, richer, 00:07:53.254 --> 00:07:54.409 more interesting -- 00:07:54.433 --> 00:07:56.083 you have better conversations. 00:07:56.107 --> 00:07:59.131 You really connect with the people who are there with you. 00:07:59.155 --> 00:08:00.799 I think it's a fantastic strategy, 00:08:00.823 --> 00:08:03.312 and we know it works, because when people do this -- 00:08:03.336 --> 00:08:05.926 and I've tracked a lot of people who have tried this -- 00:08:05.950 --> 00:08:07.120 it expands. 00:08:07.144 --> 00:08:08.460 They feel so good about it, 00:08:08.484 --> 00:08:11.576 they start doing it for the first hour of the day in the morning. 00:08:11.600 --> 00:08:14.725 They start putting their phones on airplane mode on the weekend. 00:08:14.749 --> 00:08:18.486 That way, your phone remains a camera, but it's no longer a phone. 00:08:18.510 --> 00:08:19.845 It's a really powerful idea, 00:08:19.869 --> 00:08:23.498 and we know people feel much better about their lives when they do this. NOTE Paragraph 00:08:23.973 --> 00:08:25.562 So what's the take home here? 00:08:25.586 --> 00:08:27.825 Screens are miraculous; I've already said that, 00:08:27.849 --> 00:08:29.201 and I feel that it's true. 00:08:29.225 --> 00:08:33.845 But the way we use them is a lot like driving down a really fast, long road, 00:08:33.869 --> 00:08:37.032 and you're in a car where the accelerator is mashed to the floor, 00:08:37.056 --> 00:08:39.104 it's kind of hard to reach the brake pedal. 00:08:39.128 --> 00:08:40.620 You've got a choice. 00:08:41.510 --> 00:08:45.673 You can either glide by, past, say, the beautiful ocean scenes 00:08:45.697 --> 00:08:48.793 and take snaps out the window -- that's the easy thing to do -- 00:08:48.817 --> 00:08:52.357 or you can go out of your way to move the car to the side of the road, 00:08:52.381 --> 00:08:53.853 to push that brake pedal, 00:08:53.877 --> 00:08:55.030 to get out, 00:08:55.054 --> 00:08:56.935 take off your shoes and socks, 00:08:56.959 --> 00:08:59.224 take a couple of steps onto the sand, 00:08:59.248 --> 00:09:01.488 feel what the sand feels like under your feet, 00:09:01.512 --> 00:09:02.663 walk to the ocean, 00:09:02.687 --> 00:09:04.800 and let the ocean lap at your ankles. 00:09:05.207 --> 00:09:08.022 Your life will be richer and more meaningful 00:09:08.046 --> 00:09:10.264 because you breathe in that experience, 00:09:10.288 --> 00:09:12.684 and because you've left your phone in the car. NOTE Paragraph 00:09:12.708 --> 00:09:13.879 Thank you. NOTE Paragraph 00:09:13.903 --> 00:09:16.204 (Applause)