[Script Info] Title: [Events] Format: Layer, Start, End, Style, Name, MarginL, MarginR, MarginV, Effect, Text Dialogue: 0,0:00:00.76,0:00:04.78,Default,,0000,0000,0000,,Most of us go through life trying\Nto do our best at whatever we do, Dialogue: 0,0:00:04.80,0:00:07.38,Default,,0000,0000,0000,,whether it's our job, family, school Dialogue: 0,0:00:07.40,0:00:08.60,Default,,0000,0000,0000,,or anything else. Dialogue: 0,0:00:09.24,0:00:11.04,Default,,0000,0000,0000,,I feel that way. I try my best. Dialogue: 0,0:00:11.92,0:00:14.82,Default,,0000,0000,0000,,But some time ago, I came to a realization Dialogue: 0,0:00:14.84,0:00:18.62,Default,,0000,0000,0000,,that I wasn't getting much better\Nat the things I cared most about, Dialogue: 0,0:00:18.64,0:00:21.82,Default,,0000,0000,0000,,whether it was being a husband or a friend Dialogue: 0,0:00:21.84,0:00:24.06,Default,,0000,0000,0000,,or a professional or teammate, Dialogue: 0,0:00:24.08,0:00:26.10,Default,,0000,0000,0000,,and I wasn't improving\Nmuch at those things Dialogue: 0,0:00:26.12,0:00:28.66,Default,,0000,0000,0000,,even though I was spending a lot of time Dialogue: 0,0:00:28.68,0:00:29.88,Default,,0000,0000,0000,,working hard at them. Dialogue: 0,0:00:31.20,0:00:34.58,Default,,0000,0000,0000,,I've since realized from conversations\NI've had and from research Dialogue: 0,0:00:34.60,0:00:37.26,Default,,0000,0000,0000,,that this stagnation, despite hard work, Dialogue: 0,0:00:37.28,0:00:39.02,Default,,0000,0000,0000,,turns out to be pretty common. Dialogue: 0,0:00:39.04,0:00:41.90,Default,,0000,0000,0000,,So I'd like to share with you\Nsome insights into why that is Dialogue: 0,0:00:41.92,0:00:43.44,Default,,0000,0000,0000,,and what we can all do about it. Dialogue: 0,0:00:44.16,0:00:46.66,Default,,0000,0000,0000,,What I've learned\Nis that the most effective people Dialogue: 0,0:00:46.68,0:00:48.66,Default,,0000,0000,0000,,and teams in any domain Dialogue: 0,0:00:48.68,0:00:50.32,Default,,0000,0000,0000,,do something we can all emulate. Dialogue: 0,0:00:51.00,0:00:55.06,Default,,0000,0000,0000,,They go through life deliberately\Nalternating between two zones: Dialogue: 0,0:00:55.08,0:00:57.16,Default,,0000,0000,0000,,the learning zone\Nand the performance zone. Dialogue: 0,0:00:58.16,0:01:00.82,Default,,0000,0000,0000,,The learning zone\Nis when our goal is to improve. Dialogue: 0,0:01:00.84,0:01:03.94,Default,,0000,0000,0000,,Then we do activities\Ndesigned for improvement, Dialogue: 0,0:01:03.96,0:01:06.42,Default,,0000,0000,0000,,concentrating on what\Nwe haven't mastered yet, Dialogue: 0,0:01:06.44,0:01:08.90,Default,,0000,0000,0000,,which means we have to expect\Nto make mistakes, Dialogue: 0,0:01:08.92,0:01:10.72,Default,,0000,0000,0000,,knowing that we will learn from them. Dialogue: 0,0:01:11.16,0:01:14.90,Default,,0000,0000,0000,,That is very different from what we do\Nwhen we're in our performance zone, Dialogue: 0,0:01:14.92,0:01:19.22,Default,,0000,0000,0000,,which is when our goal is to do something\Nas best as we can, to execute. Dialogue: 0,0:01:19.24,0:01:21.86,Default,,0000,0000,0000,,Then we concentrate\Non what we have already mastered Dialogue: 0,0:01:21.88,0:01:23.64,Default,,0000,0000,0000,,and we try to minimize mistakes. Dialogue: 0,0:01:24.84,0:01:27.26,Default,,0000,0000,0000,,Both of these zones\Nshould be part of our lives, Dialogue: 0,0:01:27.28,0:01:30.54,Default,,0000,0000,0000,,but being clear about\Nwhen we want to be in each of them, Dialogue: 0,0:01:30.56,0:01:32.86,Default,,0000,0000,0000,,with what goal, focus and expectations, Dialogue: 0,0:01:32.88,0:01:35.70,Default,,0000,0000,0000,,helps us better perform\Nand better improve. Dialogue: 0,0:01:35.72,0:01:38.66,Default,,0000,0000,0000,,The performance zone maximizes\Nour immediate performance, Dialogue: 0,0:01:38.68,0:01:40.78,Default,,0000,0000,0000,,while the learning zone\Nmaximizes our growth Dialogue: 0,0:01:40.80,0:01:42.09,Default,,0000,0000,0000,,and our future performance. Dialogue: 0,0:01:43.32,0:01:45.38,Default,,0000,0000,0000,,The reason many of us don't improve much Dialogue: 0,0:01:45.40,0:01:47.14,Default,,0000,0000,0000,,despite our hard work Dialogue: 0,0:01:47.16,0:01:51.16,Default,,0000,0000,0000,,is that we tend to spend almost\Nall of our time in the performance zone. Dialogue: 0,0:01:51.88,0:01:53.26,Default,,0000,0000,0000,,This hinders our growth, Dialogue: 0,0:01:53.28,0:01:56.36,Default,,0000,0000,0000,,and ironically, over the long term,\Nalso our performance. Dialogue: 0,0:01:58.04,0:02:00.00,Default,,0000,0000,0000,,So what does the learning zone look like? Dialogue: 0,0:02:00.76,0:02:02.78,Default,,0000,0000,0000,,Take Demosthenes, a political leader Dialogue: 0,0:02:02.80,0:02:05.64,Default,,0000,0000,0000,,and the greatest orator\Nand lawyer in ancient Greece. Dialogue: 0,0:02:06.24,0:02:09.90,Default,,0000,0000,0000,,To become great,\Nhe didn't spend all his time Dialogue: 0,0:02:09.92,0:02:12.34,Default,,0000,0000,0000,,just being an orator or a lawyer, Dialogue: 0,0:02:12.36,0:02:14.54,Default,,0000,0000,0000,,which would be his performance zone. Dialogue: 0,0:02:14.56,0:02:17.18,Default,,0000,0000,0000,,But instead, he did activities\Ndesigned for improvement. Dialogue: 0,0:02:17.60,0:02:18.98,Default,,0000,0000,0000,,Of course, he studied a lot. Dialogue: 0,0:02:19.00,0:02:21.82,Default,,0000,0000,0000,,He studied law and philosophy\Nwith guidance from mentors, Dialogue: 0,0:02:21.84,0:02:26.38,Default,,0000,0000,0000,,but he also realized that being a lawyer\Ninvolved persuading other people, Dialogue: 0,0:02:26.40,0:02:28.78,Default,,0000,0000,0000,,so he also studied great speeches Dialogue: 0,0:02:28.80,0:02:30.00,Default,,0000,0000,0000,,and acting. Dialogue: 0,0:02:30.64,0:02:34.94,Default,,0000,0000,0000,,To get rid of an odd habit he had\Nof involuntarily lifting his shoulder, Dialogue: 0,0:02:34.96,0:02:37.38,Default,,0000,0000,0000,,he practiced his speeches\Nin front of a mirror, Dialogue: 0,0:02:37.40,0:02:40.38,Default,,0000,0000,0000,,and he suspended a sword from the ceiling Dialogue: 0,0:02:40.40,0:02:42.14,Default,,0000,0000,0000,,so that if he raised his shoulder, Dialogue: 0,0:02:42.16,0:02:43.38,Default,,0000,0000,0000,,it would hurt. Dialogue: 0,0:02:43.40,0:02:45.02,Default,,0000,0000,0000,,(Laughter) Dialogue: 0,0:02:45.04,0:02:47.18,Default,,0000,0000,0000,,To speak more clearly despite a lisp, Dialogue: 0,0:02:47.20,0:02:50.04,Default,,0000,0000,0000,,he went through his speeches\Nwith stones in his mouth. Dialogue: 0,0:02:50.84,0:02:52.22,Default,,0000,0000,0000,,He built an underground room Dialogue: 0,0:02:52.24,0:02:54.38,Default,,0000,0000,0000,,where he could practice\Nwithout interruptions Dialogue: 0,0:02:54.40,0:02:55.82,Default,,0000,0000,0000,,and not disturb other people. Dialogue: 0,0:02:55.84,0:02:57.98,Default,,0000,0000,0000,,And since courts at the time\Nwere very noisy, Dialogue: 0,0:02:58.00,0:02:59.86,Default,,0000,0000,0000,,he also practiced by the ocean, Dialogue: 0,0:02:59.88,0:03:02.44,Default,,0000,0000,0000,,projecting his voice\Nabove the roar of the waves. Dialogue: 0,0:03:03.40,0:03:05.10,Default,,0000,0000,0000,,His activities in the learning zone Dialogue: 0,0:03:05.12,0:03:07.62,Default,,0000,0000,0000,,were very different\Nfrom his activities in court, Dialogue: 0,0:03:07.64,0:03:08.92,Default,,0000,0000,0000,,his performance zone. Dialogue: 0,0:03:09.76,0:03:10.98,Default,,0000,0000,0000,,In the learning zone, Dialogue: 0,0:03:11.00,0:03:13.78,Default,,0000,0000,0000,,he did what Dr. Anders Ericsson\Ncalls deliberate practice. Dialogue: 0,0:03:13.80,0:03:17.34,Default,,0000,0000,0000,,This involves breaking down\Nabilities into component skills, Dialogue: 0,0:03:17.36,0:03:20.26,Default,,0000,0000,0000,,being clear about what subskill\Nwe're working to improve, Dialogue: 0,0:03:20.28,0:03:22.26,Default,,0000,0000,0000,,like keeping our shoulders down, Dialogue: 0,0:03:22.28,0:03:25.14,Default,,0000,0000,0000,,giving full concentration\Nto a high level of challenge Dialogue: 0,0:03:25.16,0:03:26.58,Default,,0000,0000,0000,,outside our comfort zone, Dialogue: 0,0:03:26.60,0:03:28.94,Default,,0000,0000,0000,,just beyond what we can currently do, Dialogue: 0,0:03:28.96,0:03:32.18,Default,,0000,0000,0000,,using frequent feedback\Nwith repetition and adjustments, Dialogue: 0,0:03:32.20,0:03:35.18,Default,,0000,0000,0000,,and ideally engaging the guidance\Nof a skilled coach, Dialogue: 0,0:03:35.20,0:03:37.26,Default,,0000,0000,0000,,because activities\Ndesigned for improvement Dialogue: 0,0:03:37.28,0:03:38.54,Default,,0000,0000,0000,,are domain-specific, Dialogue: 0,0:03:38.56,0:03:41.46,Default,,0000,0000,0000,,and great teachers and coaches\Nknow what those activities are Dialogue: 0,0:03:41.48,0:03:43.36,Default,,0000,0000,0000,,and can also give us expert feedback. Dialogue: 0,0:03:43.96,0:03:46.66,Default,,0000,0000,0000,,It is this type of practice\Nin the learning zone Dialogue: 0,0:03:46.68,0:03:48.58,Default,,0000,0000,0000,,which leads to substantial improvement, Dialogue: 0,0:03:48.60,0:03:50.96,Default,,0000,0000,0000,,not just time on task performing. Dialogue: 0,0:03:51.96,0:03:55.14,Default,,0000,0000,0000,,For example, research shows\Nthat after the first couple of years Dialogue: 0,0:03:55.16,0:03:56.42,Default,,0000,0000,0000,,working in a profession, Dialogue: 0,0:03:56.44,0:03:58.78,Default,,0000,0000,0000,,performance usually plateaus. Dialogue: 0,0:03:58.80,0:04:01.86,Default,,0000,0000,0000,,This has been shown to be true\Nin teaching, general medicine, Dialogue: 0,0:04:01.88,0:04:03.58,Default,,0000,0000,0000,,nursing and other fields, Dialogue: 0,0:04:03.60,0:04:07.34,Default,,0000,0000,0000,,and it happens because once we think\Nwe have become good enough, Dialogue: 0,0:04:07.36,0:04:08.58,Default,,0000,0000,0000,,adequate, Dialogue: 0,0:04:08.60,0:04:10.86,Default,,0000,0000,0000,,then we stop spending time\Nin the learning zone. Dialogue: 0,0:04:10.88,0:04:13.06,Default,,0000,0000,0000,,We focus all our time\Non just doing our job, Dialogue: 0,0:04:13.08,0:04:14.30,Default,,0000,0000,0000,,performing, Dialogue: 0,0:04:14.32,0:04:16.64,Default,,0000,0000,0000,,which turns out not to be\Na great way to improve. Dialogue: 0,0:04:17.16,0:04:20.10,Default,,0000,0000,0000,,But the people who continue\Nto spend time in the learning zone Dialogue: 0,0:04:20.12,0:04:22.26,Default,,0000,0000,0000,,do continue to always improve. Dialogue: 0,0:04:22.28,0:04:24.70,Default,,0000,0000,0000,,The best salespeople at least once a week Dialogue: 0,0:04:24.72,0:04:27.34,Default,,0000,0000,0000,,do activities with\Nthe goal of improvement. Dialogue: 0,0:04:27.36,0:04:29.14,Default,,0000,0000,0000,,They read to extend their knowledge, Dialogue: 0,0:04:29.16,0:04:31.58,Default,,0000,0000,0000,,consult with colleagues or domain experts, Dialogue: 0,0:04:31.60,0:04:34.60,Default,,0000,0000,0000,,try out new strategies,\Nsolicit feedback and reflect. Dialogue: 0,0:04:35.36,0:04:36.98,Default,,0000,0000,0000,,The best chess players Dialogue: 0,0:04:37.00,0:04:40.54,Default,,0000,0000,0000,,spend a lot of time\Nnot playing games of chess, Dialogue: 0,0:04:40.56,0:04:42.50,Default,,0000,0000,0000,,which would be their performance zone, Dialogue: 0,0:04:42.52,0:04:46.00,Default,,0000,0000,0000,,but trying to predict the moves\Ngrand masters made and analyzing them. Dialogue: 0,0:04:46.92,0:04:51.02,Default,,0000,0000,0000,,Each of us has probably spent\Nmany, many, many hours Dialogue: 0,0:04:51.04,0:04:52.58,Default,,0000,0000,0000,,typing on a computer Dialogue: 0,0:04:52.60,0:04:54.18,Default,,0000,0000,0000,,without getting faster, Dialogue: 0,0:04:54.20,0:04:57.62,Default,,0000,0000,0000,,but if we spent 10 to 20 minutes each day Dialogue: 0,0:04:57.64,0:05:00.82,Default,,0000,0000,0000,,fully concentrating\Non typing 10 to 20 percent faster Dialogue: 0,0:05:00.84,0:05:02.42,Default,,0000,0000,0000,,than our current reliable speed, Dialogue: 0,0:05:02.44,0:05:03.70,Default,,0000,0000,0000,,we would get faster, Dialogue: 0,0:05:03.72,0:05:06.74,Default,,0000,0000,0000,,especially if we also identified\Nwhat mistakes we're making Dialogue: 0,0:05:06.76,0:05:08.72,Default,,0000,0000,0000,,and practiced typing those words. Dialogue: 0,0:05:09.40,0:05:10.80,Default,,0000,0000,0000,,That's deliberate practice. Dialogue: 0,0:05:12.28,0:05:14.02,Default,,0000,0000,0000,,In what other parts of our lives, Dialogue: 0,0:05:14.04,0:05:15.74,Default,,0000,0000,0000,,perhaps that we care more about, Dialogue: 0,0:05:15.76,0:05:18.30,Default,,0000,0000,0000,,are we working hard but not improving much Dialogue: 0,0:05:18.32,0:05:20.64,Default,,0000,0000,0000,,because we're always\Nin the performance zone? Dialogue: 0,0:05:22.56,0:05:25.54,Default,,0000,0000,0000,,Now, this is not to say\Nthat the performance zone has no value. Dialogue: 0,0:05:25.56,0:05:26.78,Default,,0000,0000,0000,,It very much does. Dialogue: 0,0:05:26.80,0:05:29.46,Default,,0000,0000,0000,,When I needed a knee surgery,\NI didn't tell the surgeon, Dialogue: 0,0:05:29.48,0:05:32.14,Default,,0000,0000,0000,,"Poke around in there\Nand focus on what you don't know." Dialogue: 0,0:05:32.16,0:05:33.18,Default,,0000,0000,0000,,(Laughter) Dialogue: 0,0:05:33.20,0:05:34.80,Default,,0000,0000,0000,,"We'll learn from your mistakes!" Dialogue: 0,0:05:35.68,0:05:38.94,Default,,0000,0000,0000,,I looked for a surgeon\Nwho I felt would do a good job, Dialogue: 0,0:05:38.96,0:05:40.60,Default,,0000,0000,0000,,and I wanted her to do a good job. Dialogue: 0,0:05:41.16,0:05:42.58,Default,,0000,0000,0000,,Being in the performance zone Dialogue: 0,0:05:42.60,0:05:45.24,Default,,0000,0000,0000,,allows us to get things done\Nas best as we can. Dialogue: 0,0:05:45.80,0:05:47.18,Default,,0000,0000,0000,,It can also be motivating, Dialogue: 0,0:05:47.20,0:05:50.78,Default,,0000,0000,0000,,and it provides us with information\Nto identify what to focus on next Dialogue: 0,0:05:50.80,0:05:53.10,Default,,0000,0000,0000,,when we go back to the learning zone. Dialogue: 0,0:05:53.12,0:05:54.82,Default,,0000,0000,0000,,So the way to high performance Dialogue: 0,0:05:54.84,0:05:58.54,Default,,0000,0000,0000,,is to alternate between the learning zone\Nand the performance zone, Dialogue: 0,0:05:58.56,0:06:01.10,Default,,0000,0000,0000,,purposefully building our skills\Nin the learning zone, Dialogue: 0,0:06:01.12,0:06:03.52,Default,,0000,0000,0000,,then applying those skills\Nin the performance zone. Dialogue: 0,0:06:04.56,0:06:06.58,Default,,0000,0000,0000,,When Beyoncé is on tour, Dialogue: 0,0:06:06.60,0:06:09.78,Default,,0000,0000,0000,,during the concert,\Nshe's in her performance zone, Dialogue: 0,0:06:09.80,0:06:12.30,Default,,0000,0000,0000,,but every night when she\Ngets back to the hotel room, Dialogue: 0,0:06:12.32,0:06:14.54,Default,,0000,0000,0000,,she goes right back\Ninto her learning zone. Dialogue: 0,0:06:14.56,0:06:17.34,Default,,0000,0000,0000,,She watches a video\Nof the show that just ended. Dialogue: 0,0:06:17.36,0:06:19.50,Default,,0000,0000,0000,,She identifies opportunities\Nfor improvement, Dialogue: 0,0:06:19.52,0:06:22.14,Default,,0000,0000,0000,,for herself, her dancers\Nand her camera staff. Dialogue: 0,0:06:22.16,0:06:23.42,Default,,0000,0000,0000,,And the next morning, Dialogue: 0,0:06:23.44,0:06:26.50,Default,,0000,0000,0000,,everyone receives pages of notes\Nwith what to adjust, Dialogue: 0,0:06:26.52,0:06:30.50,Default,,0000,0000,0000,,which they then work on during the day\Nbefore the next performance. Dialogue: 0,0:06:30.52,0:06:31.74,Default,,0000,0000,0000,,It's a spiral Dialogue: 0,0:06:31.76,0:06:33.34,Default,,0000,0000,0000,,to ever-increasing capabilities, Dialogue: 0,0:06:33.36,0:06:36.98,Default,,0000,0000,0000,,but we need to know when we seek to learn,\Nand when we seek to perform, Dialogue: 0,0:06:37.00,0:06:39.06,Default,,0000,0000,0000,,and while we want\Nto spend time doing both, Dialogue: 0,0:06:39.08,0:06:41.18,Default,,0000,0000,0000,,the more time we spend\Nin the learning zone, Dialogue: 0,0:06:41.20,0:06:42.44,Default,,0000,0000,0000,,the more we'll improve. Dialogue: 0,0:06:43.36,0:06:45.76,Default,,0000,0000,0000,,So how can we spend\Nmore time in the learning zone? Dialogue: 0,0:06:47.04,0:06:50.22,Default,,0000,0000,0000,,First, we must believe and understand Dialogue: 0,0:06:50.24,0:06:51.58,Default,,0000,0000,0000,,that we can improve, Dialogue: 0,0:06:51.60,0:06:53.12,Default,,0000,0000,0000,,what we call a growth mindset. Dialogue: 0,0:06:53.84,0:06:57.10,Default,,0000,0000,0000,,Second, we must want\Nto improve at that particular skill. Dialogue: 0,0:06:57.12,0:06:59.06,Default,,0000,0000,0000,,There has to be a purpose we care about, Dialogue: 0,0:06:59.08,0:07:00.68,Default,,0000,0000,0000,,because it takes time and effort. Dialogue: 0,0:07:01.36,0:07:04.38,Default,,0000,0000,0000,,Third, we must have an idea\Nabout how to improve, Dialogue: 0,0:07:04.40,0:07:06.10,Default,,0000,0000,0000,,what we can do to improve, Dialogue: 0,0:07:06.12,0:07:08.70,Default,,0000,0000,0000,,not how I used to practice\Nthe guitar as a teenager, Dialogue: 0,0:07:08.72,0:07:10.82,Default,,0000,0000,0000,,performing songs over and over again, Dialogue: 0,0:07:10.84,0:07:12.32,Default,,0000,0000,0000,,but doing deliberate practice. Dialogue: 0,0:07:12.96,0:07:16.56,Default,,0000,0000,0000,,And fourth, we must be\Nin a low-stakes situation, Dialogue: 0,0:07:17.16,0:07:19.38,Default,,0000,0000,0000,,because if mistakes are to be expected, Dialogue: 0,0:07:19.40,0:07:22.42,Default,,0000,0000,0000,,then the consequence of making them\Nmust not be catastrophic, Dialogue: 0,0:07:22.44,0:07:23.68,Default,,0000,0000,0000,,or even very significant. Dialogue: 0,0:07:24.24,0:07:27.94,Default,,0000,0000,0000,,A tightrope walker doesn't practice\Nnew tricks without a net underneath, Dialogue: 0,0:07:27.96,0:07:30.58,Default,,0000,0000,0000,,and an athlete wouldn't set out\Nto first try a new move Dialogue: 0,0:07:30.60,0:07:31.93,Default,,0000,0000,0000,,during a championship match. Dialogue: 0,0:07:33.12,0:07:34.78,Default,,0000,0000,0000,,One reason that in our lives Dialogue: 0,0:07:34.80,0:07:37.26,Default,,0000,0000,0000,,we spend so much time\Nin the performance zone Dialogue: 0,0:07:37.28,0:07:41.36,Default,,0000,0000,0000,,is that our environments\Noften are, unnecessarily, high stakes. Dialogue: 0,0:07:42.20,0:07:44.42,Default,,0000,0000,0000,,We create social risks for one another, Dialogue: 0,0:07:44.44,0:07:47.30,Default,,0000,0000,0000,,even in schools which are supposed\Nto be all about learning, Dialogue: 0,0:07:47.32,0:07:49.46,Default,,0000,0000,0000,,and I'm not talking\Nabout standardized tests. Dialogue: 0,0:07:49.48,0:07:51.70,Default,,0000,0000,0000,,I mean that every minute of every day, Dialogue: 0,0:07:51.72,0:07:54.42,Default,,0000,0000,0000,,many students in elementary\Nschools through colleges Dialogue: 0,0:07:54.44,0:07:57.86,Default,,0000,0000,0000,,feel that if they make a mistake,\Nothers will think less of them. Dialogue: 0,0:07:57.88,0:07:59.82,Default,,0000,0000,0000,,No wonder they're always stressed out Dialogue: 0,0:07:59.84,0:08:02.08,Default,,0000,0000,0000,,and not taking the risks\Nnecessary for learning. Dialogue: 0,0:08:02.76,0:08:05.02,Default,,0000,0000,0000,,But they learn\Nthat mistakes are undesirable Dialogue: 0,0:08:05.04,0:08:06.30,Default,,0000,0000,0000,,inadvertently Dialogue: 0,0:08:06.32,0:08:09.82,Default,,0000,0000,0000,,when teachers or parents\Nare eager to hear just correct answers Dialogue: 0,0:08:09.84,0:08:12.50,Default,,0000,0000,0000,,and reject mistakes\Nrather than welcome and examine them Dialogue: 0,0:08:12.52,0:08:13.78,Default,,0000,0000,0000,,to learn from them, Dialogue: 0,0:08:13.80,0:08:15.54,Default,,0000,0000,0000,,or when we look for narrow responses Dialogue: 0,0:08:15.56,0:08:17.78,Default,,0000,0000,0000,,rather than encourage\Nmore exploratory thinking Dialogue: 0,0:08:17.80,0:08:19.14,Default,,0000,0000,0000,,that we can all learn from. Dialogue: 0,0:08:19.16,0:08:22.26,Default,,0000,0000,0000,,When all homework or student work\Nhas a number or a letter on it, Dialogue: 0,0:08:22.28,0:08:24.02,Default,,0000,0000,0000,,and counts towards a final grade, Dialogue: 0,0:08:24.04,0:08:27.62,Default,,0000,0000,0000,,rather than being used for practice,\Nmistakes, feedback and revision, Dialogue: 0,0:08:27.64,0:08:30.84,Default,,0000,0000,0000,,we send the message\Nthat school is a performance zone. Dialogue: 0,0:08:32.24,0:08:34.30,Default,,0000,0000,0000,,The same is true in our workplaces. Dialogue: 0,0:08:34.32,0:08:38.34,Default,,0000,0000,0000,,In the companies I consult with,\NI often see flawless execution cultures Dialogue: 0,0:08:38.36,0:08:40.94,Default,,0000,0000,0000,,which leaders foster\Nto encourage great work. Dialogue: 0,0:08:40.96,0:08:43.50,Default,,0000,0000,0000,,But that leads employees\Nto stay within what they know Dialogue: 0,0:08:43.52,0:08:44.78,Default,,0000,0000,0000,,and not try new things, Dialogue: 0,0:08:44.80,0:08:47.14,Default,,0000,0000,0000,,so companies struggle\Nto innovate and improve, Dialogue: 0,0:08:47.16,0:08:48.36,Default,,0000,0000,0000,,and they fall behind. Dialogue: 0,0:08:49.96,0:08:52.26,Default,,0000,0000,0000,,We can create more spaces for growth Dialogue: 0,0:08:52.28,0:08:54.34,Default,,0000,0000,0000,,by starting conversations with one another Dialogue: 0,0:08:54.36,0:08:56.64,Default,,0000,0000,0000,,about when we want to be in each zone. Dialogue: 0,0:08:57.24,0:08:59.94,Default,,0000,0000,0000,,What do we want to get better at and how? Dialogue: 0,0:08:59.96,0:09:02.96,Default,,0000,0000,0000,,And when do we want\Nto execute and minimize mistakes? Dialogue: 0,0:09:03.68,0:09:06.70,Default,,0000,0000,0000,,That way, we gain clarity\Nabout what success is, Dialogue: 0,0:09:06.72,0:09:08.80,Default,,0000,0000,0000,,when, and how to best support one another. Dialogue: 0,0:09:10.00,0:09:13.10,Default,,0000,0000,0000,,But what if we find ourselves\Nin a chronic high-stakes setting Dialogue: 0,0:09:13.12,0:09:15.84,Default,,0000,0000,0000,,and we feel we can't\Nstart those conversations yet? Dialogue: 0,0:09:16.72,0:09:19.82,Default,,0000,0000,0000,,Then here are three things\Nthat we can still do as individuals. Dialogue: 0,0:09:19.84,0:09:24.12,Default,,0000,0000,0000,,First, we can create low-stakes islands\Nin an otherwise high-stakes sea. Dialogue: 0,0:09:24.64,0:09:27.38,Default,,0000,0000,0000,,These are spaces where mistakes\Nhave little consequence. Dialogue: 0,0:09:27.40,0:09:30.86,Default,,0000,0000,0000,,For example, we might find\Na mentor or a trusted colleague Dialogue: 0,0:09:30.88,0:09:34.06,Default,,0000,0000,0000,,with whom we can exchange ideas\Nor have vulnerable conversations Dialogue: 0,0:09:34.08,0:09:35.46,Default,,0000,0000,0000,,or even role-play. Dialogue: 0,0:09:35.48,0:09:39.10,Default,,0000,0000,0000,,Or we can ask for feedback-oriented\Nmeetings as projects progress. Dialogue: 0,0:09:39.12,0:09:43.26,Default,,0000,0000,0000,,Or we can set aside time to read\Nor watch videos or take online courses. Dialogue: 0,0:09:43.28,0:09:44.68,Default,,0000,0000,0000,,Those are just some examples. Dialogue: 0,0:09:45.36,0:09:49.54,Default,,0000,0000,0000,,Second, we can execute\Nand perform as we're expected, Dialogue: 0,0:09:49.56,0:09:52.14,Default,,0000,0000,0000,,but then reflect on what\Nwe could do better next time, Dialogue: 0,0:09:52.16,0:09:53.42,Default,,0000,0000,0000,,like Beyoncé does, Dialogue: 0,0:09:53.44,0:09:55.58,Default,,0000,0000,0000,,and we can observe and emulate experts. Dialogue: 0,0:09:55.60,0:09:59.12,Default,,0000,0000,0000,,The observation, reflection\Nand adjustment is a learning zone. Dialogue: 0,0:09:59.88,0:10:02.08,Default,,0000,0000,0000,,And finally, we can lead Dialogue: 0,0:10:02.76,0:10:06.34,Default,,0000,0000,0000,,and lower the stakes for others\Nby sharing what we want to get better at, Dialogue: 0,0:10:06.36,0:10:08.86,Default,,0000,0000,0000,,by asking questions\Nabout what we don't know, Dialogue: 0,0:10:08.88,0:10:11.38,Default,,0000,0000,0000,,by soliciting feedback\Nand by sharing our mistakes Dialogue: 0,0:10:11.40,0:10:13.02,Default,,0000,0000,0000,,and what we've learned from them, Dialogue: 0,0:10:13.04,0:10:15.12,Default,,0000,0000,0000,,so that others\Ncan feel safe to do the same. Dialogue: 0,0:10:15.76,0:10:19.28,Default,,0000,0000,0000,,Real confidence is about\Nmodeling ongoing learning. Dialogue: 0,0:10:20.88,0:10:25.34,Default,,0000,0000,0000,,What if, instead of spending\Nour lives doing, doing, doing, Dialogue: 0,0:10:25.36,0:10:27.46,Default,,0000,0000,0000,,performing, performing, performing, Dialogue: 0,0:10:27.48,0:10:29.76,Default,,0000,0000,0000,,we spent more time exploring, Dialogue: 0,0:10:30.64,0:10:32.06,Default,,0000,0000,0000,,asking, Dialogue: 0,0:10:32.08,0:10:33.38,Default,,0000,0000,0000,,listening, Dialogue: 0,0:10:33.40,0:10:36.50,Default,,0000,0000,0000,,experimenting, reflecting, Dialogue: 0,0:10:36.52,0:10:39.00,Default,,0000,0000,0000,,striving and becoming? Dialogue: 0,0:10:40.32,0:10:43.14,Default,,0000,0000,0000,,What if we each always had something Dialogue: 0,0:10:43.16,0:10:44.68,Default,,0000,0000,0000,,we were working to improve? Dialogue: 0,0:10:45.76,0:10:48.18,Default,,0000,0000,0000,,What if we created more low-stakes islands Dialogue: 0,0:10:48.20,0:10:49.40,Default,,0000,0000,0000,,and waters? Dialogue: 0,0:10:49.84,0:10:52.30,Default,,0000,0000,0000,,And what if we got clear, Dialogue: 0,0:10:52.32,0:10:54.70,Default,,0000,0000,0000,,within ourselves and with our teammates, Dialogue: 0,0:10:54.72,0:10:58.26,Default,,0000,0000,0000,,about when we seek to learn\Nand when we seek to perform, Dialogue: 0,0:10:58.28,0:11:01.34,Default,,0000,0000,0000,,so that our efforts\Ncan become more consequential, Dialogue: 0,0:11:01.36,0:11:04.02,Default,,0000,0000,0000,,our improvement never-ending Dialogue: 0,0:11:04.04,0:11:06.32,Default,,0000,0000,0000,,and our best even better? Dialogue: 0,0:11:07.00,0:11:08.20,Default,,0000,0000,0000,,Thank you.