[Script Info]
Title: 
[Events]
Format: Layer, Start, End, Style, Name, MarginL, MarginR, MarginV, Effect, Text
Dialogue: 0,0:00:00.92,0:00:05.03,Default,,0000,0000,0000,,Most of us go through life trying\Nto do our best at whatever we do,
Dialogue: 0,0:00:05.03,0:00:07.42,Default,,0000,0000,0000,,whether it's our job, family, school,
Dialogue: 0,0:00:07.42,0:00:09.44,Default,,0000,0000,0000,,or anything else.
Dialogue: 0,0:00:09.44,0:00:11.89,Default,,0000,0000,0000,,I feel that way. I try my best.
Dialogue: 0,0:00:11.89,0:00:14.78,Default,,0000,0000,0000,,But some time ago, I came to a realization
Dialogue: 0,0:00:14.78,0:00:16.59,Default,,0000,0000,0000,,that I wasn't getting much better
Dialogue: 0,0:00:16.59,0:00:18.89,Default,,0000,0000,0000,,at the things I cared most about,
Dialogue: 0,0:00:18.89,0:00:21.63,Default,,0000,0000,0000,,whether it was being a husband or a friend
Dialogue: 0,0:00:21.63,0:00:24.23,Default,,0000,0000,0000,,or a professional or teammate,
Dialogue: 0,0:00:24.23,0:00:26.22,Default,,0000,0000,0000,,and I wasn't improving\Nmuch at those things
Dialogue: 0,0:00:26.22,0:00:28.80,Default,,0000,0000,0000,,even though I was spending a lot of time
Dialogue: 0,0:00:28.80,0:00:31.20,Default,,0000,0000,0000,,working hard at them.
Dialogue: 0,0:00:31.20,0:00:34.72,Default,,0000,0000,0000,,I've since realized from conversations\NI've had and from research
Dialogue: 0,0:00:34.72,0:00:37.46,Default,,0000,0000,0000,,that this stagnation, despite hard work,
Dialogue: 0,0:00:37.46,0:00:39.28,Default,,0000,0000,0000,,turns out to be pretty common.
Dialogue: 0,0:00:39.28,0:00:41.62,Default,,0000,0000,0000,,So I'd like to share with you\Nsome insights into why that is
Dialogue: 0,0:00:41.62,0:00:44.02,Default,,0000,0000,0000,,and what we can all do about it.
Dialogue: 0,0:00:44.02,0:00:46.77,Default,,0000,0000,0000,,What I've learned is that\Nthe most effective people
Dialogue: 0,0:00:46.77,0:00:48.86,Default,,0000,0000,0000,,and teams in any domain
Dialogue: 0,0:00:48.86,0:00:51.14,Default,,0000,0000,0000,,do something we can all emulate.
Dialogue: 0,0:00:51.14,0:00:55.28,Default,,0000,0000,0000,,They go through life deliberately\Nalternating between two zones:
Dialogue: 0,0:00:55.28,0:00:58.38,Default,,0000,0000,0000,,the learning zone\Nand the performance zone.
Dialogue: 0,0:00:58.38,0:01:00.95,Default,,0000,0000,0000,,The learning zone is when\Nour goal is to improve.
Dialogue: 0,0:01:00.95,0:01:04.09,Default,,0000,0000,0000,,Then, we do activities\Ndesigned for improvement,
Dialogue: 0,0:01:04.09,0:01:06.70,Default,,0000,0000,0000,,concentrating on what\Nwe haven't mastered yet,
Dialogue: 0,0:01:06.70,0:01:09.07,Default,,0000,0000,0000,,which means we have to expect\Nto make mistakes,
Dialogue: 0,0:01:09.07,0:01:11.30,Default,,0000,0000,0000,,knowing that we will learn from them.
Dialogue: 0,0:01:11.30,0:01:15.20,Default,,0000,0000,0000,,That is very different from what we do\Nwhen we're in our performance zone,
Dialogue: 0,0:01:15.20,0:01:19.28,Default,,0000,0000,0000,,which is when our goal is to do something\Nas best as we can, to execute.
Dialogue: 0,0:01:19.28,0:01:22.26,Default,,0000,0000,0000,,Then, we concentrate\Non what we have already mastered
Dialogue: 0,0:01:22.26,0:01:24.17,Default,,0000,0000,0000,,and we try to minimize mistakes.
Dialogue: 0,0:01:24.17,0:01:27.47,Default,,0000,0000,0000,,Both of these zones\Nshould be part of our lives,
Dialogue: 0,0:01:27.47,0:01:30.74,Default,,0000,0000,0000,,but being clear about when\Nwe want to be in each of them,
Dialogue: 0,0:01:30.74,0:01:33.03,Default,,0000,0000,0000,,with what goal, focus, and expectations
Dialogue: 0,0:01:33.03,0:01:35.88,Default,,0000,0000,0000,,helps us better perform\Nand better improve.
Dialogue: 0,0:01:35.88,0:01:38.64,Default,,0000,0000,0000,,The performance zone maximizes\Nour immediate performance,
Dialogue: 0,0:01:38.64,0:01:40.96,Default,,0000,0000,0000,,while the learning zone\Nmaximizes our growth
Dialogue: 0,0:01:40.96,0:01:43.14,Default,,0000,0000,0000,,and our future performance.
Dialogue: 0,0:01:43.14,0:01:45.58,Default,,0000,0000,0000,,The reason many of us don't improve much
Dialogue: 0,0:01:45.58,0:01:47.24,Default,,0000,0000,0000,,despite our hard work
Dialogue: 0,0:01:47.24,0:01:51.94,Default,,0000,0000,0000,,is that we tend to spend almost\Nall of our time in the performance zone.
Dialogue: 0,0:01:51.94,0:01:53.52,Default,,0000,0000,0000,,This hinders our growth,
Dialogue: 0,0:01:53.52,0:01:57.45,Default,,0000,0000,0000,,and ironically, over the long term,\Nalso our performance.
Dialogue: 0,0:01:57.45,0:02:00.73,Default,,0000,0000,0000,,So what does the learning zone look like?
Dialogue: 0,0:02:00.73,0:02:04.10,Default,,0000,0000,0000,,Take Demosthenes, a political leader\Nand the greatest orator
Dialogue: 0,0:02:04.10,0:02:06.30,Default,,0000,0000,0000,,and lawyer in Ancient Greece.
Dialogue: 0,0:02:06.30,0:02:11.50,Default,,0000,0000,0000,,To become great, he didn't spend\Nall his time just being an orator
Dialogue: 0,0:02:11.50,0:02:14.53,Default,,0000,0000,0000,,or a lawyer, which would be\Nhis performance zone.
Dialogue: 0,0:02:14.53,0:02:17.45,Default,,0000,0000,0000,,But instead, he did activities\Ndesigned for improvement.
Dialogue: 0,0:02:17.45,0:02:20.31,Default,,0000,0000,0000,,Of course, he studied a lot.\NHe studied law and philosophy
Dialogue: 0,0:02:20.31,0:02:21.96,Default,,0000,0000,0000,,with guidance from mentors,
Dialogue: 0,0:02:21.96,0:02:24.31,Default,,0000,0000,0000,,but he also realized that being a lawyer
Dialogue: 0,0:02:24.31,0:02:26.68,Default,,0000,0000,0000,,involved persuading other people,
Dialogue: 0,0:02:26.68,0:02:28.87,Default,,0000,0000,0000,,so he also studied great speeches
Dialogue: 0,0:02:28.87,0:02:30.82,Default,,0000,0000,0000,,and acting.
Dialogue: 0,0:02:30.82,0:02:35.07,Default,,0000,0000,0000,,To get rid of an odd habit he had\Nof involuntarily lifting his shoulder,
Dialogue: 0,0:02:35.07,0:02:37.53,Default,,0000,0000,0000,,he practiced his speeches\Nin front of a mirror,
Dialogue: 0,0:02:37.53,0:02:40.49,Default,,0000,0000,0000,,and he suspended a sword from the ceiling
Dialogue: 0,0:02:40.49,0:02:42.33,Default,,0000,0000,0000,,so that if he raised his shoulder,
Dialogue: 0,0:02:42.33,0:02:43.57,Default,,0000,0000,0000,,it would hurt.
Dialogue: 0,0:02:43.57,0:02:45.17,Default,,0000,0000,0000,,(Laughter)
Dialogue: 0,0:02:45.17,0:02:47.57,Default,,0000,0000,0000,,To speak more clearly despite a lisp,
Dialogue: 0,0:02:47.57,0:02:50.78,Default,,0000,0000,0000,,he went through his speeches\Nwith stones in his mouth.
Dialogue: 0,0:02:50.78,0:02:53.93,Default,,0000,0000,0000,,He built an underground room where\Nhe could practice without interruptions
Dialogue: 0,0:02:53.93,0:02:55.47,Default,,0000,0000,0000,,and not disturb other people,
Dialogue: 0,0:02:55.47,0:02:58.05,Default,,0000,0000,0000,,and since courts at the time\Nwere very noisy,
Dialogue: 0,0:02:58.05,0:02:59.95,Default,,0000,0000,0000,,he also practiced by the ocean,
Dialogue: 0,0:02:59.95,0:03:03.66,Default,,0000,0000,0000,,projecting his voice\Nabove the roar of the waves.
Dialogue: 0,0:03:03.66,0:03:05.31,Default,,0000,0000,0000,,His activities in the learning zone
Dialogue: 0,0:03:05.31,0:03:07.94,Default,,0000,0000,0000,,were very different\Nfrom his activities in court,
Dialogue: 0,0:03:07.94,0:03:09.78,Default,,0000,0000,0000,,his performance zone.
Dialogue: 0,0:03:09.78,0:03:11.26,Default,,0000,0000,0000,,In the learning zone, he did
Dialogue: 0,0:03:11.26,0:03:13.91,Default,,0000,0000,0000,,what Dr. Anders Erikson\Ncalls deliberate practice.
Dialogue: 0,0:03:13.91,0:03:17.50,Default,,0000,0000,0000,,This involves breaking down\Nabilities into component skills,
Dialogue: 0,0:03:17.50,0:03:20.35,Default,,0000,0000,0000,,being clear about what subskill\Nwe're working to improve,
Dialogue: 0,0:03:20.35,0:03:22.14,Default,,0000,0000,0000,,like keeping our shoulders down,
Dialogue: 0,0:03:22.14,0:03:25.85,Default,,0000,0000,0000,,giving full concentration\Nto a high level of challenge
Dialogue: 0,0:03:25.85,0:03:27.42,Default,,0000,0000,0000,,outside our comfort zone,
Dialogue: 0,0:03:27.42,0:03:29.30,Default,,0000,0000,0000,,just beyond what we can currently do,
Dialogue: 0,0:03:29.30,0:03:32.48,Default,,0000,0000,0000,,using frequent feedback\Nwith repetition and adjustments,
Dialogue: 0,0:03:32.48,0:03:35.46,Default,,0000,0000,0000,,and ideally engaging the guidance\Nof a skilled coach,
Dialogue: 0,0:03:35.46,0:03:37.28,Default,,0000,0000,0000,,because activities\Ndesigned for improvement
Dialogue: 0,0:03:37.28,0:03:38.57,Default,,0000,0000,0000,,are domain-specific,
Dialogue: 0,0:03:38.57,0:03:41.24,Default,,0000,0000,0000,,and great teachers and coaches\Nknow what those activities are
Dialogue: 0,0:03:41.24,0:03:44.26,Default,,0000,0000,0000,,and can also give us expert feedback.
Dialogue: 0,0:03:44.26,0:03:46.84,Default,,0000,0000,0000,,It is this type of practice\Nin the learning zone
Dialogue: 0,0:03:46.84,0:03:48.78,Default,,0000,0000,0000,,which leads to substantial improvement,
Dialogue: 0,0:03:48.78,0:03:51.71,Default,,0000,0000,0000,,not just time on task performing.
Dialogue: 0,0:03:51.71,0:03:55.18,Default,,0000,0000,0000,,For example, research shows that\Nafter the first couple of years
Dialogue: 0,0:03:55.18,0:03:56.67,Default,,0000,0000,0000,,working in a profession,
Dialogue: 0,0:03:56.67,0:03:59.10,Default,,0000,0000,0000,,performance usually plateaus.
Dialogue: 0,0:03:59.10,0:04:02.02,Default,,0000,0000,0000,,This has been shown to be true\Nin teaching, general medicine,
Dialogue: 0,0:04:02.02,0:04:03.62,Default,,0000,0000,0000,,nursing, and other fields,
Dialogue: 0,0:04:03.62,0:04:07.39,Default,,0000,0000,0000,,and it happens because once we think\Nwe have become good enough,
Dialogue: 0,0:04:07.39,0:04:11.06,Default,,0000,0000,0000,,adequate, then we stop spending time\Nin the learning zone.
Dialogue: 0,0:04:11.06,0:04:13.18,Default,,0000,0000,0000,,We focus all our time on\Njust doing our job,
Dialogue: 0,0:04:13.18,0:04:14.21,Default,,0000,0000,0000,,performing,
Dialogue: 0,0:04:14.21,0:04:17.08,Default,,0000,0000,0000,,which turns out not to be\Na great way to improve.
Dialogue: 0,0:04:17.08,0:04:19.99,Default,,0000,0000,0000,,But the people who continue\Nto spend time in the learning zone
Dialogue: 0,0:04:19.99,0:04:22.41,Default,,0000,0000,0000,,do continue to always improve.
Dialogue: 0,0:04:22.41,0:04:24.84,Default,,0000,0000,0000,,The best salespeople at least once a week
Dialogue: 0,0:04:24.84,0:04:27.57,Default,,0000,0000,0000,,do activities with\Nthe goal of improvement.
Dialogue: 0,0:04:27.57,0:04:29.44,Default,,0000,0000,0000,,They read to extend their knowledge,
Dialogue: 0,0:04:29.44,0:04:31.87,Default,,0000,0000,0000,,consult with colleagues or domain experts,
Dialogue: 0,0:04:31.87,0:04:33.16,Default,,0000,0000,0000,,try out new strategies,\Nsolicit feedback, and reflect.
Dialogue: 0,0:04:33.16,0:04:37.14,Default,,0000,0000,0000,,The best chess players
Dialogue: 0,0:04:37.14,0:04:38.83,Default,,0000,0000,0000,,spend a lot of time
Dialogue: 0,0:04:38.83,0:04:40.80,Default,,0000,0000,0000,,not playing games of chess,
Dialogue: 0,0:04:40.80,0:04:43.04,Default,,0000,0000,0000,,which would be their performance zone,
Dialogue: 0,0:04:43.04,0:04:46.83,Default,,0000,0000,0000,,but trying to predict the moves\Ngrandmasters made and analyzing them.
Dialogue: 0,0:04:46.83,0:04:50.76,Default,,0000,0000,0000,,Each of us has probably spent\Nmany, many, many hours
Dialogue: 0,0:04:50.76,0:04:53.10,Default,,0000,0000,0000,,typing on a computer
Dialogue: 0,0:04:53.10,0:04:54.46,Default,,0000,0000,0000,,without getting faster,
Dialogue: 0,0:04:54.46,0:04:58.04,Default,,0000,0000,0000,,but if we spent 10 to 20 minutes\Neach day fully concentrating
Dialogue: 0,0:04:58.04,0:05:02.87,Default,,0000,0000,0000,,on typing 10 to 20 percent faster\Nthan our current reliable speed,
Dialogue: 0,0:05:02.87,0:05:04.55,Default,,0000,0000,0000,,we would get faster,
Dialogue: 0,0:05:04.55,0:05:06.75,Default,,0000,0000,0000,,especially if we also identified\Nwhat mistakes we're making
Dialogue: 0,0:05:06.75,0:05:09.67,Default,,0000,0000,0000,,and practiced typing those words.
Dialogue: 0,0:05:09.67,0:05:12.19,Default,,0000,0000,0000,,That's deliberate practice.
Dialogue: 0,0:05:12.19,0:05:14.18,Default,,0000,0000,0000,,In what other parts of our lives,
Dialogue: 0,0:05:14.18,0:05:15.77,Default,,0000,0000,0000,,perhaps that we care more about,
Dialogue: 0,0:05:15.77,0:05:18.56,Default,,0000,0000,0000,,are we working hard\Nbut not improving much
Dialogue: 0,0:05:18.56,0:05:21.72,Default,,0000,0000,0000,,because we're always\Nin the performance zone?
Dialogue: 0,0:05:21.72,0:05:25.41,Default,,0000,0000,0000,,Now, this is not to say\Nthat the performance zone has no value.
Dialogue: 0,0:05:25.41,0:05:26.80,Default,,0000,0000,0000,,It very much does.
Dialogue: 0,0:05:26.80,0:05:29.19,Default,,0000,0000,0000,,When I needed a knee surgery,\NI didn't tell the surgeon,
Dialogue: 0,0:05:29.19,0:05:31.87,Default,,0000,0000,0000,,"Poke around in there\Nand focus on what you don't know."
Dialogue: 0,0:05:31.87,0:05:33.21,Default,,0000,0000,0000,,(Laughter)
Dialogue: 0,0:05:33.21,0:05:35.52,Default,,0000,0000,0000,,"We'll learn from your mistakes!"
Dialogue: 0,0:05:35.52,0:05:39.25,Default,,0000,0000,0000,,I looked for a surgeon\Nwho I felt would do a good job,
Dialogue: 0,0:05:39.25,0:05:40.100,Default,,0000,0000,0000,,and I wanted her to do a good job.
Dialogue: 0,0:05:40.100,0:05:44.03,Default,,0000,0000,0000,,Being in the performance zone\Nallows us to get things done
Dialogue: 0,0:05:44.03,0:05:45.98,Default,,0000,0000,0000,,as best as we can.
Dialogue: 0,0:05:45.98,0:05:47.49,Default,,0000,0000,0000,,It can also be motivating,
Dialogue: 0,0:05:47.49,0:05:50.73,Default,,0000,0000,0000,,and it provides us with information\Nto identify what to focus on next
Dialogue: 0,0:05:50.73,0:05:53.43,Default,,0000,0000,0000,,when we go back to the learning zone.
Dialogue: 0,0:05:53.43,0:05:56.37,Default,,0000,0000,0000,,So the way to high performance\Nis to alternate between
Dialogue: 0,0:05:56.37,0:05:58.87,Default,,0000,0000,0000,,the learning zone\Nand the performance zone,
Dialogue: 0,0:05:58.87,0:06:00.97,Default,,0000,0000,0000,,purposefully building out skills\Nin the learning zone,
Dialogue: 0,0:06:00.97,0:06:04.69,Default,,0000,0000,0000,,then applying those skills\Nin the performance zone.
Dialogue: 0,0:06:04.69,0:06:06.90,Default,,0000,0000,0000,,When Beyonce is on tour,\Nduring the concert,
Dialogue: 0,0:06:06.90,0:06:09.52,Default,,0000,0000,0000,,she's in her performance zone,
Dialogue: 0,0:06:09.52,0:06:12.90,Default,,0000,0000,0000,,but every night when she gets\Nback to the hotel room,
Dialogue: 0,0:06:12.90,0:06:14.82,Default,,0000,0000,0000,,she goes right back into\Nher learning zone.
Dialogue: 0,0:06:14.82,0:06:17.55,Default,,0000,0000,0000,,She watches a video\Nof the show that just ended.
Dialogue: 0,0:06:17.55,0:06:20.24,Default,,0000,0000,0000,,She identifies opportunities\Nfor improvement, for herself,
Dialogue: 0,0:06:20.24,0:06:22.40,Default,,0000,0000,0000,,her dancers, and her camera staff,
Dialogue: 0,0:06:22.40,0:06:25.46,Default,,0000,0000,0000,,and the next morning,
Dialogue: 0,0:06:25.46,0:06:26.87,Default,,0000,0000,0000,,everyone receives pages of notes\Nwith what to adjust,
Dialogue: 0,0:06:26.87,0:06:28.66,Default,,0000,0000,0000,,which they then work on during the day\Nbefore the next performance.
Dialogue: 0,0:06:28.66,0:06:33.56,Default,,0000,0000,0000,,It's a spiral\Nto ever-increasing capabilities,
Dialogue: 0,0:06:33.56,0:06:35.47,Default,,0000,0000,0000,,but we need to know when we seek to learn,
Dialogue: 0,0:06:35.47,0:06:37.10,Default,,0000,0000,0000,,and when we seek to perform,
Dialogue: 0,0:06:37.10,0:06:38.91,Default,,0000,0000,0000,,and while we want to spend\Ntime doing both,
Dialogue: 0,0:06:38.91,0:06:41.35,Default,,0000,0000,0000,,the more time we spend\Nin the learning zone,
Dialogue: 0,0:06:41.35,0:06:43.70,Default,,0000,0000,0000,,the more we'll improve.
Dialogue: 0,0:06:43.70,0:06:46.42,Default,,0000,0000,0000,,So how can we spend\Nmore time in the learning zone?
Dialogue: 0,0:06:46.42,0:06:50.34,Default,,0000,0000,0000,,First, we must believe and understand
Dialogue: 0,0:06:50.34,0:06:52.26,Default,,0000,0000,0000,,that we can improve,
Dialogue: 0,0:06:52.26,0:06:53.100,Default,,0000,0000,0000,,what we call a growth mindset.
Dialogue: 0,0:06:53.100,0:06:57.63,Default,,0000,0000,0000,,Second, we must want to improve\Nat that particular skill.
Dialogue: 0,0:06:57.63,0:06:59.28,Default,,0000,0000,0000,,There has to be a purpose we care about,
Dialogue: 0,0:06:59.28,0:07:01.37,Default,,0000,0000,0000,,because it takes time and effort.
Dialogue: 0,0:07:01.37,0:07:04.74,Default,,0000,0000,0000,,Third, we must have an idea\Nabout how to improve,
Dialogue: 0,0:07:04.74,0:07:06.45,Default,,0000,0000,0000,,what we can do to improve,
Dialogue: 0,0:07:06.45,0:07:08.88,Default,,0000,0000,0000,,not how I used to practice\Nthe guitar as a teenager,
Dialogue: 0,0:07:08.88,0:07:11.08,Default,,0000,0000,0000,,performing songs over and over again,
Dialogue: 0,0:07:11.08,0:07:13.30,Default,,0000,0000,0000,,but doing deliberate practice.
Dialogue: 0,0:07:13.30,0:07:17.00,Default,,0000,0000,0000,,And fourth, we must be\Nin a low-stakes situation,
Dialogue: 0,0:07:17.00,0:07:19.65,Default,,0000,0000,0000,,because if mistakes are to be expected,
Dialogue: 0,0:07:19.65,0:07:22.70,Default,,0000,0000,0000,,then the consequence of make them\Nmust not be catastrophic,
Dialogue: 0,0:07:22.70,0:07:24.53,Default,,0000,0000,0000,,or even very significant.
Dialogue: 0,0:07:24.53,0:07:28.01,Default,,0000,0000,0000,,A tightrope walker doesn't practice\Nnew tricks without a net underneath,
Dialogue: 0,0:07:28.01,0:07:31.54,Default,,0000,0000,0000,,and an athlete wouldn't set out\Nto try a new move
Dialogue: 0,0:07:31.54,0:07:33.11,Default,,0000,0000,0000,,during a championship match.
Dialogue: 0,0:07:33.11,0:07:35.04,Default,,0000,0000,0000,,One reason that in our lives
Dialogue: 0,0:07:35.04,0:07:37.53,Default,,0000,0000,0000,,we spend so much time in\Nthe performance zone
Dialogue: 0,0:07:37.53,0:07:41.97,Default,,0000,0000,0000,,is that our environments often are,\Nunnecessarily, high stakes.
Dialogue: 0,0:07:41.97,0:07:44.61,Default,,0000,0000,0000,,We create social risks for one another,
Dialogue: 0,0:07:44.61,0:07:47.64,Default,,0000,0000,0000,,even in schools which are supposed\Nto be all about learning,
Dialogue: 0,0:07:47.64,0:07:49.48,Default,,0000,0000,0000,,and I'm not talking about\Nstandardized tests.
Dialogue: 0,0:07:49.48,0:07:51.94,Default,,0000,0000,0000,,I mean that every minute of every day,
Dialogue: 0,0:07:51.94,0:07:54.84,Default,,0000,0000,0000,,many students in elementary schools\Nthrough colleges
Dialogue: 0,0:07:54.84,0:07:58.13,Default,,0000,0000,0000,,feel that if they make a mistake,\Nothers will think less of them.
Dialogue: 0,0:07:58.13,0:08:00.43,Default,,0000,0000,0000,,No wonder they're always stressed out
Dialogue: 0,0:08:00.43,0:08:03.01,Default,,0000,0000,0000,,and not taking the risks\Nnecessary for learning.
Dialogue: 0,0:08:03.01,0:08:05.36,Default,,0000,0000,0000,,But they learn that\Nmistakes are undesirable
Dialogue: 0,0:08:05.36,0:08:06.42,Default,,0000,0000,0000,,inadvertently
Dialogue: 0,0:08:06.42,0:08:10.10,Default,,0000,0000,0000,,when teachers or parents are eager\Nto hear just correct answers
Dialogue: 0,0:08:10.10,0:08:12.69,Default,,0000,0000,0000,,and reject mistakes rather than\Nwelcome and examine them
Dialogue: 0,0:08:12.69,0:08:13.84,Default,,0000,0000,0000,,to learn from them,
Dialogue: 0,0:08:13.84,0:08:15.49,Default,,0000,0000,0000,,or when we look for narrow responses
Dialogue: 0,0:08:15.49,0:08:17.26,Default,,0000,0000,0000,,rather than encourage\Nmore exploratory thinking
Dialogue: 0,0:08:17.26,0:08:19.05,Default,,0000,0000,0000,,that we can all learn from.
Dialogue: 0,0:08:19.05,0:08:22.45,Default,,0000,0000,0000,,When all homework or student work\Nhas a number or a letter on it,
Dialogue: 0,0:08:22.45,0:08:24.31,Default,,0000,0000,0000,,and counts towards a final grade,
Dialogue: 0,0:08:24.31,0:08:27.79,Default,,0000,0000,0000,,rather than being used for practice,\Nmistakes, feedback, and revision,
Dialogue: 0,0:08:27.79,0:08:32.58,Default,,0000,0000,0000,,we send the message that school\Nis a performance zone.
Dialogue: 0,0:08:32.58,0:08:34.56,Default,,0000,0000,0000,,The same is true in our workplaces.
Dialogue: 0,0:08:34.56,0:08:35.98,Default,,0000,0000,0000,,In the companies I consult with,
Dialogue: 0,0:08:35.98,0:08:38.50,Default,,0000,0000,0000,,I often see flawless execution cultures
Dialogue: 0,0:08:38.50,0:08:40.87,Default,,0000,0000,0000,,which leaders foster\Nto encourage great work,
Dialogue: 0,0:08:40.87,0:08:43.46,Default,,0000,0000,0000,,but that leads employees\Nto stay within what they know
Dialogue: 0,0:08:43.46,0:08:44.86,Default,,0000,0000,0000,,and not try new things,
Dialogue: 0,0:08:44.86,0:08:47.46,Default,,0000,0000,0000,,so companies struggle\Nto innovate and improve,
Dialogue: 0,0:08:47.46,0:08:49.33,Default,,0000,0000,0000,,and they fall behind.
Dialogue: 0,0:08:49.33,0:08:52.28,Default,,0000,0000,0000,,We can create more spaces for growth
Dialogue: 0,0:08:52.28,0:08:54.80,Default,,0000,0000,0000,,by starting conversations with one another
Dialogue: 0,0:08:54.80,0:08:57.22,Default,,0000,0000,0000,,about when we want to be in each zone.
Dialogue: 0,0:08:57.22,0:08:58.91,Default,,0000,0000,0000,,What do we want to get better at,
Dialogue: 0,0:08:58.91,0:09:00.08,Default,,0000,0000,0000,,and how?
Dialogue: 0,0:09:00.08,0:09:03.96,Default,,0000,0000,0000,,And when do we want to execute\Nand minimize mistakes?
Dialogue: 0,0:09:03.96,0:09:07.34,Default,,0000,0000,0000,,That way, we gain clarity\Nabout what success is,
Dialogue: 0,0:09:07.34,0:09:09.59,Default,,0000,0000,0000,,when, and how to best support one another.
Dialogue: 0,0:09:09.59,0:09:13.94,Default,,0000,0000,0000,,But what if we find ourselves\Nin a chronic high-stakes setting
Dialogue: 0,0:09:13.94,0:09:16.80,Default,,0000,0000,0000,,and we feel we can't\Nstart those conversations yet?
Dialogue: 0,0:09:16.80,0:09:19.75,Default,,0000,0000,0000,,And here are three things that\Nwe can still do as individuals.
Dialogue: 0,0:09:19.75,0:09:24.58,Default,,0000,0000,0000,,First, we can create low-stakes islands\Nin and otherwise high-stakes sea.
Dialogue: 0,0:09:24.58,0:09:27.34,Default,,0000,0000,0000,,These are spaces where mistakes\Nhave little consequence.
Dialogue: 0,0:09:27.34,0:09:31.09,Default,,0000,0000,0000,,For example, we might find a mentor\Nor a trusted colleague
Dialogue: 0,0:09:31.09,0:09:34.26,Default,,0000,0000,0000,,with whom we can exchange ideas\Nor have vulnerable conversations
Dialogue: 0,0:09:34.26,0:09:35.51,Default,,0000,0000,0000,,or even role play,
Dialogue: 0,0:09:35.51,0:09:39.08,Default,,0000,0000,0000,,or we can ask for feedback-oriented meetings as projects progress.
Dialogue: 0,0:09:39.08,0:09:43.38,Default,,0000,0000,0000,,Or we can set aside time to read\Nor watch videos or take online courses.
Dialogue: 0,0:09:43.38,0:09:45.41,Default,,0000,0000,0000,,Those are just some examples.
Dialogue: 0,0:09:45.41,0:09:49.71,Default,,0000,0000,0000,,Second, we can execute and perform\Nas we're expected,
Dialogue: 0,0:09:49.71,0:09:52.28,Default,,0000,0000,0000,,but then reflect on what we could\Ndo better next time,
Dialogue: 0,0:09:52.28,0:09:53.53,Default,,0000,0000,0000,,like Beyonce does,
Dialogue: 0,0:09:53.53,0:09:56.01,Default,,0000,0000,0000,,and we can observe and emulate experts.
Dialogue: 0,0:09:56.01,0:09:59.88,Default,,0000,0000,0000,,The observation, reflection,\Nand adjustment is a learning zone.
Dialogue: 0,0:09:59.88,0:10:02.42,Default,,0000,0000,0000,,And finally, we can lead,
Dialogue: 0,0:10:02.42,0:10:06.60,Default,,0000,0000,0000,,and lower the stakes for others\Nby sharing what we want to get better at,
Dialogue: 0,0:10:06.60,0:10:09.06,Default,,0000,0000,0000,,by asking questions\Nabout what we don't know,
Dialogue: 0,0:10:09.06,0:10:11.58,Default,,0000,0000,0000,,by soliciting feedback\Nand by sharing our mistakes
Dialogue: 0,0:10:11.58,0:10:13.08,Default,,0000,0000,0000,,and what we've learned from them,
Dialogue: 0,0:10:13.08,0:10:16.02,Default,,0000,0000,0000,,so that others can feel safe\Nto do the same.
Dialogue: 0,0:10:16.02,0:10:19.92,Default,,0000,0000,0000,,Real confidence is about modeling\Nongoing learning.
Dialogue: 0,0:10:19.92,0:10:25.15,Default,,0000,0000,0000,,What if, instead of spending\Nour lives doing, doing, doing,
Dialogue: 0,0:10:25.15,0:10:27.40,Default,,0000,0000,0000,,performing, performing, performing,
Dialogue: 0,0:10:27.40,0:10:29.94,Default,,0000,0000,0000,,we spent more time exploring,
Dialogue: 0,0:10:29.94,0:10:31.84,Default,,0000,0000,0000,,asking,
Dialogue: 0,0:10:31.84,0:10:33.40,Default,,0000,0000,0000,,listening,
Dialogue: 0,0:10:33.40,0:10:36.64,Default,,0000,0000,0000,,experimenting, reflecting,
Dialogue: 0,0:10:36.64,0:10:40.20,Default,,0000,0000,0000,,striving, and becoming?
Dialogue: 0,0:10:40.20,0:10:44.74,Default,,0000,0000,0000,,What if we each always had something
Dialogue: 0,0:10:44.74,0:10:46.01,Default,,0000,0000,0000,,we were working to improve?
Dialogue: 0,0:10:46.01,0:10:48.21,Default,,0000,0000,0000,,What if we created more low-stakes islands
Dialogue: 0,0:10:48.21,0:10:50.02,Default,,0000,0000,0000,,and waters?
Dialogue: 0,0:10:50.02,0:10:52.41,Default,,0000,0000,0000,,And what if we got clear,
Dialogue: 0,0:10:52.41,0:10:54.49,Default,,0000,0000,0000,,within ourselves and with our teammates,
Dialogue: 0,0:10:54.49,0:10:56.35,Default,,0000,0000,0000,,about when we seek to learn
Dialogue: 0,0:10:56.35,0:10:58.28,Default,,0000,0000,0000,,and when we seek to perform,
Dialogue: 0,0:10:58.28,0:11:01.15,Default,,0000,0000,0000,,so that our efforts\Ncan be more consequential,
Dialogue: 0,0:11:01.15,0:11:03.80,Default,,0000,0000,0000,,our improvement never-ending,
Dialogue: 0,0:11:03.80,0:11:07.19,Default,,0000,0000,0000,,and our best even better?
Dialogue: 0,0:11:07.19,0:11:08.04,Default,,0000,0000,0000,,Thank you.
Dialogue: 0,0:11:08.04,0:11:09.04,Default,,0000,0000,0000,,(Applause)