WEBVTT 00:00:01.924 --> 00:00:03.394 (Half Bell) 00:00:09.303 --> 00:00:17.524 (Bell) 00:00:26.737 --> 00:00:29.778 Dear Thay, our friend said 00:00:30.300 --> 00:00:36.070 Several people here have had family members' lives ended, killed 00:00:36.158 --> 00:00:39.345 by the negligence of doctors and nurses. 00:00:41.633 --> 00:00:47.629 This has caused much distress and suffering to the remaining family members. 00:00:47.637 --> 00:00:50.377 How do we change these systems? 00:00:51.632 --> 00:00:53.835 Letters written are ignored. 00:00:54.613 --> 00:00:59.803 Meetings with hospital personnel lead to nothing. 00:01:00.861 --> 00:01:05.450 What can we do so these negative behaviours and attitudes 00:01:05.685 --> 00:01:08.021 of health personnels will change 00:01:08.311 --> 00:01:12.136 toward the elderly, the disabled and everyone else? 00:01:16.623 --> 00:01:17.692 (Half bell) 00:01:21.018 --> 00:01:28.835 (Bell) 00:01:39.300 --> 00:01:43.449 The other day we spoke about a place of healing 00:01:44.401 --> 00:01:49.327 and the hospital is a place of healing. 00:01:51.819 --> 00:02:02.992 And we count on technology, medicines and the skills of doctors and nurses. 00:02:05.948 --> 00:02:14.665 But if health professionals are not happy 00:02:15.971 --> 00:02:18.637 are not calm enough, 00:02:19.126 --> 00:02:20.948 are not relaxed enough. 00:02:21.264 --> 00:02:24.840 If health professionals suffer, 00:02:38.184 --> 00:02:41.216 it means that they cannot serve 00:02:43.521 --> 00:02:46.628 people and patients the best way that they can. 00:02:49.400 --> 00:02:55.498 So if it happens that you are the director of a hospital, 00:02:59.858 --> 00:03:05.853 if you are the minister of health, 00:03:13.957 --> 00:03:21.483 if you are in a field of health, 00:03:23.376 --> 00:03:26.989 then you may like to meditate on that. 00:03:26.989 --> 00:03:31.699 You may invite some of your colleagues to sit down, 00:03:32.440 --> 00:03:34.282 and look deeply into the topic: 00:03:35.314 --> 00:03:42.613 how to bring a spiritual dimension into the life of health professionals. 00:03:46.533 --> 00:03:50.005 We already have offered retreats for health professionals. 00:03:50.605 --> 00:03:52.685 We know they suffer a lot. 00:03:54.732 --> 00:03:57.776 We also have offered retreats for psychotherapists, 00:03:58.934 --> 00:04:02.201 because many therapists suffer also a lot. 00:04:02.749 --> 00:04:05.722 If they suffer too much, they cannot help the patients 00:04:06.042 --> 00:04:11.592 and maybe they could do harm to their patients. 00:04:13.725 --> 00:04:18.661 That is why bringing that spiritual dimension 00:04:18.991 --> 00:04:22.056 into our professional life is very important. 00:04:26.037 --> 00:04:31.374 If you do not have enough serenity, calm, patience, compassion, 00:04:32.897 --> 00:04:37.988 you cannot exercise our skills well. 00:04:38.279 --> 00:04:41.133 We can harm people 00:04:41.719 --> 00:04:45.888 and they may sue us. 00:04:46.160 --> 00:04:51.526 So both patients and health professionals suffer, 00:04:51.848 --> 00:04:54.022 not only patients. 00:04:54.843 --> 00:04:57.493 So when you see members of your family suffer 00:04:57.670 --> 00:05:06.532 because of the way health professionals have taken care of your beloved ones, 00:05:06.532 --> 00:05:10.380 You should also see the sufferings of the health professionals'. 00:05:12.561 --> 00:05:15.999 And you react with compassion and understanding. 00:05:16.318 --> 00:05:18.682 instead of trying to punish them, 00:05:18.961 --> 00:05:21.040 you try to help them. 00:05:21.256 --> 00:05:24.379 You can use loving speech and other means. 00:05:25.985 --> 00:05:28.867 You have to create a public opinion, 00:05:29.157 --> 00:05:33.398 a kind of collective mindfulness 00:05:33.892 --> 00:05:37.914 so that the people, the population 00:05:37.914 --> 00:05:39.889 become aware of that. 00:05:40.426 --> 00:05:42.985 That is also the practice of mindfulness: 00:05:43.204 --> 00:05:46.758 Helping people in your country 00:05:46.758 --> 00:05:50.511 become aware of that problem. 00:05:50.926 --> 00:05:53.939 Mindfulness of what is going on. 00:05:54.206 --> 00:05:58.078 And make enough pressure 00:05:58.078 --> 00:06:04.045 even if it comes from mindfulness. 00:06:07.819 --> 00:06:12.205 So that we are strong enough in order to push for change, 00:06:14.238 --> 00:06:20.849 in a circle of health activists. 00:06:21.579 --> 00:06:24.590 There must be ways to do that. 00:06:24.972 --> 00:06:26.737 And if you are so busy, 00:06:26.737 --> 00:06:30.058 you don't have the time to sit down 00:06:30.058 --> 00:06:33.161 and make up the strategies of how 00:06:33.161 --> 00:06:37.590 to create that kind of collective awareness 00:06:37.590 --> 00:06:39.850 that will help people 00:06:39.850 --> 00:06:41.929 and force people to change 00:06:43.126 --> 00:06:47.366 because health professionals like doctors and nurses, 00:06:47.531 --> 00:06:52.888 they may be victims of that kind of institutions, 00:06:54.566 --> 00:06:56.923 the way they organise. 00:06:56.923 --> 00:07:00.165 And maybe there are those of them who want to change, 00:07:00.165 --> 00:07:03.052 but do not have the power to change. 00:07:03.052 --> 00:07:05.068 So we should help. 00:07:06.276 --> 00:07:08.014 (Half Bell) 00:07:11.960 --> 00:07:14.530 (Bell)