1 00:00:01,924 --> 00:00:03,394 (Half Bell) 2 00:00:09,303 --> 00:00:17,524 (Bell) 3 00:00:26,737 --> 00:00:29,778 Dear Thay, our friend said 4 00:00:30,300 --> 00:00:36,070 Several people here have had family members' lives ended, killed 5 00:00:36,158 --> 00:00:39,345 by the negligence of doctors and nurses. 6 00:00:41,633 --> 00:00:47,629 This has caused much distress and suffering to the remaining family members. 7 00:00:47,637 --> 00:00:50,377 How do we change these systems? 8 00:00:51,632 --> 00:00:53,835 Letters written are ignored. 9 00:00:54,613 --> 00:00:59,803 Meetings with hospital personnel lead to nothing. 10 00:01:00,861 --> 00:01:05,450 What can we do so these negative behaviours and attitudes 11 00:01:05,685 --> 00:01:08,021 of health personnels will change 12 00:01:08,311 --> 00:01:12,136 toward the elderly, the disabled and everyone else? 13 00:01:16,623 --> 00:01:17,692 (Half bell) 14 00:01:21,018 --> 00:01:28,835 (Bell) 15 00:01:39,300 --> 00:01:43,449 The other day we spoke about a place of healing 16 00:01:44,401 --> 00:01:49,327 and the hospital is a place of healing. 17 00:01:51,819 --> 00:02:02,992 And we count on technology, medicines and the skills of doctors and nurses. 18 00:02:05,948 --> 00:02:14,665 But if health professionals are not happy 19 00:02:15,971 --> 00:02:18,637 are not calm enough, 20 00:02:19,126 --> 00:02:20,948 are not relaxed enough. 21 00:02:21,264 --> 00:02:24,840 If health professionals suffer, 22 00:02:38,184 --> 00:02:41,216 it means that they cannot serve 23 00:02:43,521 --> 00:02:46,628 people and patients the best way that they can. 24 00:02:49,400 --> 00:02:55,498 So if it happens that you are the director of a hospital, 25 00:02:59,858 --> 00:03:05,853 if you are the minister of health, 26 00:03:13,957 --> 00:03:21,483 if you are in a field of health, 27 00:03:23,376 --> 00:03:26,989 then you may like to meditate on that. 28 00:03:26,989 --> 00:03:31,699 You may invite some of your colleagues to sit down, 29 00:03:32,440 --> 00:03:34,282 and look deeply into the topic: 30 00:03:35,314 --> 00:03:42,613 how to bring a spiritual dimension into the life of health professionals. 31 00:03:46,533 --> 00:03:50,005 We already have offered retreats for health professionals. 32 00:03:50,605 --> 00:03:52,685 We know they suffer a lot. 33 00:03:54,732 --> 00:03:57,776 We also have offered retreats for psychotherapists, 34 00:03:58,934 --> 00:04:02,201 because many therapists suffer also a lot. 35 00:04:02,749 --> 00:04:05,722 If they suffer too much, they cannot help the patients 36 00:04:06,042 --> 00:04:11,592 and maybe they could do harm to their patients. 37 00:04:13,725 --> 00:04:18,661 That is why bringing that spiritual dimension 38 00:04:18,991 --> 00:04:22,056 into our professional life is very important. 39 00:04:26,037 --> 00:04:31,374 If you do not have enough serenity, calm, patience, compassion, 40 00:04:32,897 --> 00:04:37,988 you cannot exercise our skills well. 41 00:04:38,279 --> 00:04:41,133 We can harm people 42 00:04:41,719 --> 00:04:45,888 and they may sue us. 43 00:04:46,160 --> 00:04:51,526 So both patients and health professionals suffer, 44 00:04:51,848 --> 00:04:54,022 not only patients. 45 00:04:54,843 --> 00:04:57,493 So when you see members of your family suffer 46 00:04:57,670 --> 00:05:06,532 because of the way health professionals have taken care of your beloved ones, 47 00:05:06,532 --> 00:05:10,380 You should also see the sufferings of the health professionals'. 48 00:05:12,561 --> 00:05:15,999 And you react with compassion and understanding. 49 00:05:16,318 --> 00:05:18,682 instead of trying to punish them, 50 00:05:18,961 --> 00:05:21,040 you try to help them. 51 00:05:21,256 --> 00:05:24,379 You can use loving speech and other means. 52 00:05:25,985 --> 00:05:28,867 You have to create a public opinion, 53 00:05:29,157 --> 00:05:33,398 a kind of collective mindfulness 54 00:05:33,892 --> 00:05:37,914 so that the people, the population 55 00:05:37,914 --> 00:05:39,889 become aware of that. 56 00:05:40,426 --> 00:05:42,985 That is also the practice of mindfulness: 57 00:05:43,204 --> 00:05:46,758 Helping people in your country 58 00:05:46,758 --> 00:05:50,511 become aware of that problem. 59 00:05:50,926 --> 00:05:53,939 Mindfulness of what is going on. 60 00:05:54,206 --> 00:05:58,078 And make enough pressure 61 00:05:58,078 --> 00:06:04,045 even if it comes from mindfulness. 62 00:06:07,819 --> 00:06:12,205 So that we are strong enough in order to push for change, 63 00:06:14,238 --> 00:06:20,849 in a circle of health activists. 64 00:06:21,579 --> 00:06:24,590 There must be ways to do that. 65 00:06:24,972 --> 00:06:26,737 And if you are so busy, 66 00:06:26,737 --> 00:06:30,058 you don't have the time to sit down 67 00:06:30,058 --> 00:06:33,161 and make up the strategies of how 68 00:06:33,161 --> 00:06:37,590 to create that kind of collective awareness 69 00:06:37,590 --> 00:06:39,850 that will help people 70 00:06:39,850 --> 00:06:41,929 and force people to change 71 00:06:43,126 --> 00:06:47,366 because health professionals like doctors and nurses, 72 00:06:47,531 --> 00:06:52,888 they may be victims of that kind of institutions, 73 00:06:54,566 --> 00:06:56,923 the way they organise. 74 00:06:56,923 --> 00:07:00,165 And maybe there are those of them who want to change, 75 00:07:00,165 --> 00:07:03,052 but do not have the power to change. 76 00:07:03,052 --> 00:07:05,068 So we should help. 77 00:07:06,276 --> 00:07:08,014 (Half Bell) 78 00:07:11,960 --> 00:07:14,530 (Bell)