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(Half Bell)

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(Bell)

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Dear Thay, our friend said

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Several people here have had[br]family members' lives ended, killed

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by the negligence of doctors and nurses.

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This has caused much distress and [br]suffering to the remaining family members.

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How do we change these systems?

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Letters written are ignored.

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Meetings with hospital personnel[br]lead to nothing.

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What can we do so [br]these negative behaviours and attitudes

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of health personnels will change

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toward the elderly, the disabled [br]and everyone else?

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(Half bell)

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(Bell)

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The other day we spoke about [br]a place of healing

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and the hospital is a place of healing.

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And we count on technology, medicines [br]and the skills of doctors and nurses.

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But if health professionals [br]are not happy

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are not calm enough,

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are not relaxed enough.

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If health professionals suffer,

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it means that they cannot serve [br]

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people and patients [br]the best way that they can.

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So if it happens that you are[br]the director of a hospital,

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if you are the minister of health,

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if you are in a field of health,

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then you may like to meditate on that.

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You may invite some of your colleagues [br]to sit down,

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and look deeply into the topic:

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how to bring a spiritual dimension into[br]the life of health professionals.

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We already have offered retreats [br]for health professionals.

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We know they suffer a lot.

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We also have offered retreats [br]for psychotherapists,

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because many therapists suffer also a lot.

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If they suffer too much, [br]they cannot help the patients

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and maybe they could [br]do harm to their patients.

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That is why bringing that[br]spiritual dimension

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into our professional life[br]is very important.

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If you do not have enough serenity, [br]calm, patience, compassion,

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you cannot exercise our skills well.

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We can harm people

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and they may sue us.

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So both patients and[br]health professionals suffer,

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not only patients.

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So when you see [br]members of your family suffer

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because of the way health professionals [br]have taken care of your beloved ones,

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You should also see the sufferings [br]of the health professionals'.

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And you react with [br]compassion and understanding.

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instead of trying to punish them,

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you try to help them.

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You can use loving speech and other means.

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You have to create a public opinion,

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a kind of collective mindfulness

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so that the people, the population

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become aware of that.

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That is also the practice of mindfulness:

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Helping people in your country

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become aware of that problem.

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Mindfulness of what is going on.

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And make enough pressure

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even if it comes from mindfulness.

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So that we are strong enough [br]in order to push for change,

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in a circle of health activists.

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There must be ways to do that.

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And if you are so busy,

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you don't have the time to sit down

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and make up the strategies of how

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to create that kind of collective awareness

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that will help people

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and force people to change

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because health professionals[br]like doctors and nurses,

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they may be victims [br]of that kind of institutions,

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the way they organise.

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And maybe there are [br]those of them who want to change,

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but do not have the power to change.

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So we should help.

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(Half Bell)

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(Bell)