WEBVTT 00:00:03.941 --> 00:00:06.472 Blah blah blah blah blah. 00:00:06.472 --> 00:00:08.399 Blah blah blah blah, 00:00:08.399 --> 00:00:10.994 blah blah, blah blah blah blah blah blah. 00:00:10.994 --> 00:00:13.741 Blah blah blah, blah. NOTE Paragraph 00:00:14.997 --> 00:00:17.170 So what the hell was that? 00:00:17.170 --> 00:00:20.689 Well, you don't know because you couldn't understand it. 00:00:21.320 --> 00:00:23.620 It wasn't clear. 00:00:24.530 --> 00:00:27.768 But hopefully, it was said with enough conviction 00:00:27.768 --> 00:00:31.467 that it was at least alluringly mysterious. NOTE Paragraph 00:00:32.792 --> 00:00:35.973 Clarity or mystery? 00:00:35.973 --> 00:00:40.199 I'm balancing these two things in my daily work as a graphic designer, 00:00:40.199 --> 00:00:45.031 as well as my daily life as a New Yorker 00:00:45.031 --> 00:00:46.561 every day, 00:00:46.561 --> 00:00:51.028 and there are two elements that absolutely fascinate me. NOTE Paragraph 00:00:51.028 --> 00:00:53.390 Here's an example. 00:00:53.390 --> 00:00:57.170 Now, how many people know what this is? 00:00:59.703 --> 00:01:04.727 Okay. Now how many people know what this is? 00:01:04.727 --> 00:01:12.410 Okay. Thanks to two more deft strokes by the genius Charles M. Schulz, 00:01:12.410 --> 00:01:15.454 we now have seven deft strokes that in and of themselves 00:01:15.454 --> 00:01:18.984 create an entire emotional life, 00:01:18.984 --> 00:01:21.863 one that has enthralled hundreds of millions of fans 00:01:21.863 --> 00:01:23.906 for over 50 years. 00:01:23.906 --> 00:01:26.420 This is actually a cover of a book 00:01:26.420 --> 00:01:29.711 that I designed about the work of Schulz and his art, 00:01:29.711 --> 00:01:32.497 which will be coming out this fall, 00:01:32.497 --> 00:01:34.378 and that is the entire cover. 00:01:34.378 --> 00:01:39.324 There is no other typographic information or visual information on the front, 00:01:39.324 --> 00:01:42.737 and the name of the book is "Only What's Necessary." 00:01:43.317 --> 00:01:48.790 So this is sort of symbolic about the decisions I have to make every day 00:01:48.790 --> 00:01:52.706 about the design that I'm perceiving, 00:01:52.706 --> 00:01:54.985 and the design I'm creating. NOTE Paragraph 00:01:55.525 --> 00:01:56.842 So clarity. 00:01:57.332 --> 00:01:59.421 Clarity gets to the point. 00:01:59.421 --> 00:02:02.758 It's blunt. It's honest. It's sincere. 00:02:03.748 --> 00:02:07.370 We ask ourselves this. ["When should you be clear?"] NOTE Paragraph 00:02:07.370 --> 00:02:12.818 Now, something like this, whether we can read it or not, 00:02:12.818 --> 00:02:16.418 needs to be really, really clear. 00:02:16.418 --> 00:02:18.455 Is it? NOTE Paragraph 00:02:20.586 --> 00:02:27.284 This is a rather recent example of urban clarity that I just love, 00:02:27.284 --> 00:02:32.392 mainly because I'm always late and I am always in a hurry. 00:02:32.742 --> 00:02:39.288 So when these meters started showing up a couple of years ago on street corners, 00:02:39.288 --> 00:02:42.748 I was thrilled, because now I finally knew 00:02:42.748 --> 00:02:45.673 how many seconds I had to get across the street 00:02:45.673 --> 00:02:48.553 before I got run over by a car. 00:02:48.553 --> 00:02:53.475 Six? I can do that. (Laughter) NOTE Paragraph 00:02:53.475 --> 00:02:57.283 So let's look at the yin to the clarity yang, 00:02:57.283 --> 00:03:00.812 and that is mystery. 00:03:00.812 --> 00:03:06.176 Mystery is a lot more complicated by its very definition. 00:03:06.176 --> 00:03:09.659 Mystery demands to be decoded, 00:03:09.659 --> 00:03:12.643 and when it's done right, we really, really want to. 00:03:12.643 --> 00:03:14.303 ["When should you be mysterious?"] 00:03:14.303 --> 00:03:20.107 In World War II, the Germans really, really wanted to decode this, 00:03:20.107 --> 00:03:22.731 and they couldn't. NOTE Paragraph 00:03:22.731 --> 00:03:25.912 Here's an example of a design that I've done recently 00:03:25.912 --> 00:03:28.234 for a novel by Haruki Murakami, 00:03:28.234 --> 00:03:31.438 who I've done design work for for over 20 years now, 00:03:31.438 --> 00:03:37.150 and this is a novel about a young man who has four dear friends 00:03:37.150 --> 00:03:40.819 who all of a sudden, after their freshman year of college, 00:03:40.819 --> 00:03:44.116 completely cut him off with no explanation, 00:03:44.116 --> 00:03:45.973 and he is devastated. 00:03:45.973 --> 00:03:51.376 And the friends' names each have a connotation in Japanese to a color. 00:03:51.376 --> 00:03:56.050 So there's Mr. Red, there's Mr. Blue, there's Ms. White, and Ms. Black. 00:03:56.770 --> 00:04:00.160 Tsukuru Tazaki, his name does not correspond to a color, 00:04:00.160 --> 00:04:04.610 so his nickname is Colorless, and as he's looking back on their friendship, 00:04:04.610 --> 00:04:07.776 he recalls that they were like five fingers on a hand. 00:04:07.776 --> 00:04:12.257 So I created this sort of abstract representation of this, 00:04:12.257 --> 00:04:16.437 but there's a lot more going on underneath the surface of the story, 00:04:16.437 --> 00:04:21.110 and there's more going on underneath the surface of the jacket. 00:04:21.110 --> 00:04:25.515 The four fingers are now four train lines 00:04:25.515 --> 00:04:27.582 in the Tokyo subway system, 00:04:27.582 --> 00:04:29.973 which has significance within the story. 00:04:30.813 --> 00:04:33.610 And then you have the colorless subway line 00:04:33.610 --> 00:04:36.173 intersecting with each of the other colors, 00:04:36.173 --> 00:04:38.820 which basically he does later on in the story. 00:04:38.820 --> 00:04:40.802 He catches up with each of these people 00:04:40.802 --> 00:04:44.332 to find out why they treated him the way they did. NOTE Paragraph 00:04:44.332 --> 00:04:48.558 And so this is the three-dimensional finished product 00:04:48.558 --> 00:04:50.879 sitting on my desk in my office, 00:04:50.879 --> 00:04:55.546 and what I was hoping for here is that you'll simply be allured 00:04:55.546 --> 00:04:59.401 by the mystery of what this looks like, 00:04:59.401 --> 00:05:02.196 and will want to read it 00:05:02.196 --> 00:05:07.345 to decode and find out and make more clear why it looks the way it does. NOTE Paragraph 00:05:08.163 --> 00:05:09.858 ["The Visual Vernacular."] NOTE Paragraph 00:05:09.858 --> 00:05:14.177 This is a way to use a more familiar kind of mystery. 00:05:14.177 --> 00:05:15.938 What does this mean? 00:05:15.938 --> 00:05:18.772 This is what it means. ["Make it look like something else."] 00:05:18.772 --> 00:05:23.302 The visual vernacular is the way we are used to seeing a certain thing 00:05:23.302 --> 00:05:27.691 applied to something else so that we see it in a different way. NOTE Paragraph 00:05:27.691 --> 00:05:31.840 This is an approach I wanted to take to a book of essays by David Sedaris 00:05:31.840 --> 00:05:35.211 that had this title at the time. ["All the Beauty You Will Ever Need"] 00:05:35.211 --> 00:05:39.402 Now, the challenge here was that this title actually means nothing. 00:05:39.402 --> 00:05:42.792 It's not connected to any of the essays in the book. 00:05:42.792 --> 00:05:47.503 It came to the author's boyfriend in a dream. 00:05:47.993 --> 00:05:53.659 Thank you very much, so -- (Laughter) -- so usually, I am creating a design 00:05:53.659 --> 00:05:57.722 that is in some way based on the text, but this is all the text there is. 00:05:57.722 --> 00:06:02.111 So you've got this mysterious title that really doesn't mean anything, 00:06:02.111 --> 00:06:04.610 so I was trying to think: 00:06:04.610 --> 00:06:10.848 Where might I see a bit of mysterious text that seems to mean something but doesn't? 00:06:10.848 --> 00:06:13.255 And sure enough, not long after, 00:06:13.255 --> 00:06:16.570 one evening after a Chinese meal, 00:06:16.570 --> 00:06:23.062 this arrived, and I thought, "Ah, bing, ideagasm!" (Laughter) 00:06:23.472 --> 00:06:28.673 I've always loved the hilariously mysterious tropes of fortune cookies 00:06:28.673 --> 00:06:31.575 that seem to mean something extremely deep 00:06:31.575 --> 00:06:35.662 but when you think about them -- if you think about them -- they really don't. 00:06:35.662 --> 00:06:41.907 This says, "Hardly anyone knows how much is gained by ignoring the future." 00:06:42.537 --> 00:06:44.899 Thank you. (Laughter) 00:06:45.389 --> 00:06:51.046 But we can take this visual vernacular and apply it to Mr. Sedaris, 00:06:51.046 --> 00:06:56.657 and we are so familiar with how fortune cookie fortunes look 00:06:56.657 --> 00:06:59.424 that we don't even need the bits of the cookie anymore. 00:06:59.424 --> 00:07:02.419 We're just seeing this strange thing 00:07:02.419 --> 00:07:04.416 and we know we love David Sedaris, 00:07:04.416 --> 00:07:07.300 and so we're hoping that we're in for a good time. NOTE Paragraph 00:07:07.760 --> 00:07:11.048 ["'Fraud' Essays by David Rakoff"] David Rakoff was a wonderful writer 00:07:11.048 --> 00:07:14.211 and he called his first book "Fraud" 00:07:14.211 --> 00:07:18.171 because he was getting sent on assignments by magazines 00:07:18.171 --> 00:07:20.841 to do things that he was not equipped to do. 00:07:20.841 --> 00:07:23.163 So he was this skinny little urban guy 00:07:23.163 --> 00:07:26.762 and GQ magazine would send him down the Colorado River 00:07:26.762 --> 00:07:30.478 whitewater rafting to see if he would survive. 00:07:31.378 --> 00:07:34.679 And then he would write about it, and he felt that he was a fraud 00:07:34.679 --> 00:07:36.978 and that he was misrepresenting himself. 00:07:36.978 --> 00:07:41.645 And so I wanted the cover of this book to also misrepresent itself 00:07:41.645 --> 00:07:46.916 and then somehow show a reader reacting to it. NOTE Paragraph 00:07:46.916 --> 00:07:50.167 This led me to graffiti. 00:07:50.167 --> 00:07:52.210 I'm fascinated by graffiti. 00:07:52.210 --> 00:07:54.903 I think anybody who lives in an urban environment 00:07:54.903 --> 00:07:58.943 encounters graffiti all the time, and there's all different sorts of it. 00:07:58.943 --> 00:08:02.550 This is a picture I took on the Lower East Side 00:08:02.550 --> 00:08:05.398 of just a transformer box on the sidewalk 00:08:05.398 --> 00:08:07.372 and it's been tagged like crazy. 00:08:07.372 --> 00:08:12.991 Now whether you look at this and think, "Oh, that's a charming urban affectation," 00:08:12.991 --> 00:08:17.379 or you look at it and say, "That's illegal abuse of property," 00:08:17.379 --> 00:08:19.724 the one thing I think we can all agree on 00:08:19.724 --> 00:08:22.905 is that you cannot read it. 00:08:22.905 --> 00:08:26.458 Right? There is no clear message here. 00:08:26.458 --> 00:08:31.682 There is another kind of graffiti that I find far more interesting, 00:08:31.682 --> 00:08:34.538 which I call editorial graffiti. 00:08:34.538 --> 00:08:38.744 This is a picture I took recently in the subway, 00:08:38.744 --> 00:08:42.610 and sometimes you see lots of prurient, stupid stuff, 00:08:42.610 --> 00:08:47.517 but I thought this was interesting, and this is a poster that is saying 00:08:47.517 --> 00:08:49.747 rah-rah Airbnb, 00:08:49.747 --> 00:08:52.510 and someone has taken a Magic Marker 00:08:52.510 --> 00:08:56.434 and has editorialized about what they think about it. 00:08:56.434 --> 00:08:59.266 And it got my attention. NOTE Paragraph 00:08:59.266 --> 00:09:02.692 So I was thinking, how do we apply this to this book? 00:09:02.692 --> 00:09:08.405 So I get the book by this person, and I start reading it, and I'm thinking, 00:09:08.405 --> 00:09:13.079 this guy is not who he says he is; he's a fraud. 00:09:13.079 --> 00:09:16.540 And I get out a red Magic Marker, 00:09:16.540 --> 00:09:21.151 and out of frustration just scribble this across the front. 00:09:21.151 --> 00:09:25.259 Design done. (Laughter) 00:09:25.815 --> 00:09:30.190 And they went for it! (Laughter) 00:09:30.190 --> 00:09:32.107 Author liked it, publisher liked it, 00:09:32.107 --> 00:09:34.824 and that is how the book went out into the world, 00:09:34.824 --> 00:09:39.723 and it was really fun to see people reading this on the subway 00:09:39.723 --> 00:09:41.859 and walking around with it and what have you, 00:09:41.859 --> 00:09:45.760 and they all sort of looked like they were crazy. 00:09:45.760 --> 00:09:48.120 (Laughter) NOTE Paragraph 00:09:48.590 --> 00:09:52.633 ["'Perfidia' a novel by James Ellroy"] Okay, James Ellroy, amazing crime writer, 00:09:52.633 --> 00:09:55.117 a good friend, I've worked with him for many years. 00:09:55.117 --> 00:09:57.325 He is probably best known as the author 00:09:57.325 --> 00:10:00.295 of "The Black Dahlia" and "L.A. Confidential." 00:10:00.295 --> 00:10:05.150 His most recent novel was called this, which is a very mysterious name 00:10:05.150 --> 00:10:08.756 that I'm sure a lot of people know what it means, but a lot of people don't. 00:10:08.756 --> 00:10:15.814 And it's a story about a Japanese-American detective in Los Angeles in 1941 00:10:15.814 --> 00:10:17.834 investigating a murder. 00:10:17.834 --> 00:10:20.247 And then Pearl Harbor happens, 00:10:20.247 --> 00:10:23.357 and as if his life wasn't difficult enough, 00:10:23.357 --> 00:10:28.200 now the race relations have really ratcheted up, 00:10:28.200 --> 00:10:32.718 and then the Japanese-American internment camps are quickly created, 00:10:32.718 --> 00:10:34.738 and there's lots of tension 00:10:34.738 --> 00:10:38.824 and horrible stuff as he's still trying to solve this murder. 00:10:38.824 --> 00:10:44.656 And so I did at first think very literally about this in terms of 00:10:44.656 --> 00:10:48.538 all right, we'll take Pearl Harbor and we'll add it to Los Angeles 00:10:48.539 --> 00:10:55.736 and we'll make this apocalyptic dawn on the horizon of the city. 00:10:56.146 --> 00:10:58.561 And so that's a picture from Pearl Harbor 00:10:58.561 --> 00:11:01.625 just grafted onto Los Angeles. 00:11:01.625 --> 00:11:04.899 My editor in chief said, "You know, it's interesting 00:11:04.899 --> 00:11:10.286 but I think you can do better and I think you can make it simpler." 00:11:10.286 --> 00:11:14.506 And so I went back to the drawing board, as I often do. 00:11:14.506 --> 00:11:19.197 But also, being alive to my surroundings, 00:11:19.197 --> 00:11:22.830 I work in a high-rise in Midtown, 00:11:22.830 --> 00:11:26.500 and every night, before I leave the office, 00:11:26.500 --> 00:11:28.745 I have to push this button to get out, 00:11:28.745 --> 00:11:32.483 and the big heavy glass doors open and I can get onto the elevator. 00:11:32.483 --> 00:11:35.979 And one night, all of a sudden, 00:11:35.979 --> 00:11:41.750 I looked at this and I saw it in a way that I hadn't really noticed it before. 00:11:41.750 --> 00:11:44.279 Big red circle, danger. 00:11:44.279 --> 00:11:47.158 And I thought this was so obvious 00:11:47.158 --> 00:11:49.875 that it had to have been done a zillion times, 00:11:49.875 --> 00:11:54.449 and so I did a Google image search, and I couldn't find another book cover 00:11:54.449 --> 00:11:56.608 that looked quite like this, 00:11:56.608 --> 00:11:59.232 and so this is really what solved the problem, 00:11:59.232 --> 00:12:01.763 and graphically it's more interesting 00:12:01.763 --> 00:12:05.989 and creates a bigger tension between the idea 00:12:05.989 --> 00:12:11.096 of a certain kind of sunrise coming up over L.A. and America. NOTE Paragraph 00:12:11.506 --> 00:12:14.492 ["Gulp." A tour of the human digestive system by Mary Roach.] NOTE Paragraph 00:12:14.492 --> 00:12:16.530 Mary Roach is an amazing writer 00:12:16.530 --> 00:12:20.152 who takes potentially mundane scientific subjects 00:12:20.152 --> 00:12:23.540 and makes them not mundane at all. She makes them really fun. 00:12:23.540 --> 00:12:25.167 So in this particular case, 00:12:25.167 --> 00:12:28.279 it's about the human digestive system. 00:12:28.279 --> 00:12:33.201 So I'm trying to figure out what is the cover of this book going to be. 00:12:34.141 --> 00:12:37.845 This is a self-portrait. (Laughter) 00:12:37.845 --> 00:12:43.905 Every morning I look at myself in the medicine cabinet mirror 00:12:43.905 --> 00:12:46.622 to see if my tongue is black. 00:12:46.622 --> 00:12:50.170 And if it's not, I'm good to go. 00:12:50.170 --> 00:12:53.279 (Laughter) 00:12:55.185 --> 00:12:58.296 I recommend you all do this. 00:12:58.296 --> 00:13:02.243 But I also started thinking, you know, here's our introduction. 00:13:02.243 --> 00:13:05.122 Right? Into the human digestive system. 00:13:05.962 --> 00:13:08.210 But I think what we can all agree on 00:13:08.210 --> 00:13:12.460 is that actual photographs of human mouths, at least based on this, 00:13:12.460 --> 00:13:16.244 are off-putting. (Laughter) 00:13:16.244 --> 00:13:20.145 So for the cover, then, I had this illustration done 00:13:20.145 --> 00:13:22.374 which is literally more palatable 00:13:22.374 --> 00:13:26.902 and reminds us that it's best to approach the digestive system 00:13:26.902 --> 00:13:29.200 from this end. 00:13:29.200 --> 00:13:31.847 (Laughter) 00:13:31.847 --> 00:13:34.793 I don't even have to complete the sentence. All right. NOTE Paragraph 00:13:35.533 --> 00:13:37.079 [Unuseful mystery] 00:13:37.079 --> 00:13:41.156 What happens when clarity and mystery get mixed up? 00:13:41.516 --> 00:13:43.489 And we see this all the time. 00:13:43.489 --> 00:13:45.997 This is what I call unuseful mystery. 00:13:45.997 --> 00:13:48.946 I go down into the subway, take the subway a lot, 00:13:48.946 --> 00:13:53.450 and this piece of paper is taped to a girder. 00:13:54.590 --> 00:13:58.243 Right? And now I'm thinking, uh oh, 00:13:58.243 --> 00:14:02.120 and the train's about to come and I'm trying to figure out what this means, 00:14:02.120 --> 00:14:04.914 and thanks a lot. 00:14:04.914 --> 00:14:08.914 Part of the problem here is that they've compartmentalized the information 00:14:08.914 --> 00:14:12.420 in a way they think is helpful, and frankly, I don't think it is at all. 00:14:12.420 --> 00:14:15.694 So this is mystery we do not need. 00:14:15.694 --> 00:14:23.780 What we need is useful clarity, so just for fun, I redesigned this. 00:14:23.780 --> 00:14:26.259 This is using all the same elements. 00:14:26.259 --> 00:14:29.182 (Applause) 00:14:29.532 --> 00:14:33.837 Thank you. I am still waiting for a call from the MTA. (Laughter) 00:14:34.447 --> 00:14:37.506 You know, I'm actually not even using more colors than they use. 00:14:37.506 --> 00:14:40.803 They just didn't even bother to make the 4 and the 5 green, 00:14:40.803 --> 00:14:43.961 those idiots. (Laughter) 00:14:44.851 --> 00:14:47.920 So the first thing that we see is that there is a service change, 00:14:47.920 --> 00:14:51.613 and then, in two complete sentences with a beginning, a middle, and an end, 00:14:51.613 --> 00:14:56.383 it tells us what the change is and what's going to be happening. 00:14:56.383 --> 00:15:00.440 Call me crazy! (Laughter) NOTE Paragraph 00:15:01.630 --> 00:15:04.161 [Useful mystery] All right. 00:15:04.161 --> 00:15:09.841 Now, here is a piece of mystery that I love: 00:15:09.841 --> 00:15:11.498 packaging. 00:15:11.498 --> 00:15:14.772 This redesign of the Diet Coke can 00:15:14.772 --> 00:15:20.200 by Turner Duckworth is to me truly a piece of art. 00:15:20.200 --> 00:15:23.716 It's a work of art. It's beautiful. 00:15:23.716 --> 00:15:26.893 But what part of what makes it so enheartening to me as a designer 00:15:26.893 --> 00:15:31.351 is that he's taken the visual vernacular of Diet Coke 00:15:31.351 --> 00:15:34.889 -- the typefaces, the colors, the silver background -- 00:15:34.889 --> 00:15:39.974 and he's reduced them to their most essential parts, 00:15:39.974 --> 00:15:42.714 so it's like going back to the Charlie Brown face. 00:15:42.714 --> 00:15:46.661 It's like, how can you give them just enough information so they know what it is 00:15:46.661 --> 00:15:50.539 but giving them the credit for the knowledge that they already have 00:15:50.539 --> 00:15:52.396 about this thing? 00:15:52.396 --> 00:15:56.181 It looks great, and you would go into a delicatessen 00:15:56.181 --> 00:16:00.631 and all of a sudden see that on the shelf, and it's wonderful. 00:16:00.631 --> 00:16:04.330 All right, which makes the next thing 00:16:04.330 --> 00:16:06.862 -- [Unuseful clarity] -- all the more disheartening, 00:16:06.862 --> 00:16:08.510 at least to me. 00:16:08.510 --> 00:16:12.350 So okay, again, going back down into the subway, 00:16:12.350 --> 00:16:14.440 after this came out, 00:16:14.440 --> 00:16:16.460 these are pictures that I took. 00:16:16.460 --> 00:16:18.503 Times Square subway station: 00:16:18.503 --> 00:16:23.681 Coca-Cola has bought out the entire thing for advertising. Okay? 00:16:23.681 --> 00:16:27.990 And maybe some of you know where this is going. 00:16:28.660 --> 00:16:30.438 Ahem. NOTE Paragraph 00:16:30.438 --> 00:16:33.056 "You moved to New York with the clothes on your back, 00:16:33.056 --> 00:16:35.640 the cash in your pocket, and you're eyes on the prize. 00:16:35.640 --> 00:16:39.147 You're on Coke." (Laughter) 00:16:45.298 --> 00:16:48.251 "You moved to New York with an MBA, one clean suit, 00:16:48.251 --> 00:16:50.341 and an extremely firm handshake. 00:16:50.341 --> 00:16:53.138 You're on Coke." (Laughter) 00:16:53.638 --> 00:16:58.142 These are real! (Laughter) 00:16:58.142 --> 00:17:01.973 Not even the support beams were spared, 00:17:01.973 --> 00:17:04.569 except they switched into Yoda mode. 00:17:04.569 --> 00:17:07.569 [Excuse me, I'm on WHAT??] 00:17:07.569 --> 00:17:11.270 "Coke you're on." (Laughter) 00:17:13.838 --> 00:17:17.623 This campaign was a huge misstep. 00:17:17.623 --> 00:17:22.310 It was pulled almost instantly due to consumer backlash 00:17:22.310 --> 00:17:26.850 and all sorts of unflattering parodies on the web 00:17:26.850 --> 00:17:28.731 -- (Laughter) -- 00:17:28.731 --> 00:17:35.441 and also that dot next to "You're on," that's not a period, that's a trademark. NOTE Paragraph 00:17:35.441 --> 00:17:40.433 So thanks a lot. So to me, this was just so bizarre 00:17:40.433 --> 00:17:46.447 about how they could get the packaging so mysteriously beautiful and perfect 00:17:46.447 --> 00:17:50.905 and the message so unbearably, clearly wrong. 00:17:50.905 --> 00:17:54.365 It was just incredible to me. NOTE Paragraph 00:17:54.365 --> 00:17:59.891 So I just hope that I've been able to share with you some of my insights 00:17:59.891 --> 00:18:03.699 on the uses of clarity and mystery in my work, 00:18:03.699 --> 00:18:09.005 and maybe how you might decide to be more clear in your life 00:18:09.005 --> 00:18:15.273 or maybe to be a bit more mysterious and not so over-sharing. 00:18:15.273 --> 00:18:18.110 (Laughter) NOTE Paragraph 00:18:19.000 --> 00:18:23.806 And if there's just one thing that I leave you with from this talk, 00:18:23.806 --> 00:18:25.757 I hope it's this: 00:18:25.757 --> 00:18:28.822 Blih blih blih blah. Blah blah blih blih. 00:18:28.822 --> 00:18:31.956 Blih blih blah blah blah. Blah blah blah. NOTE Paragraph 00:18:31.956 --> 00:18:33.883 Blah blah. NOTE Paragraph 00:18:33.883 --> 00:18:37.883 (Applause)