WEBVTT 00:00:01.365 --> 00:00:05.365 So what if there were a highly obvious problem 00:00:05.389 --> 00:00:06.587 right in front of you? 00:00:07.040 --> 00:00:10.151 One that everyone was talking about, 00:00:10.175 --> 00:00:12.444 one that affected you directly. 00:00:13.576 --> 00:00:17.862 Would you do everything within your power to fix things 00:00:17.886 --> 00:00:19.352 before they got worse? 00:00:20.671 --> 00:00:21.821 Don't be so sure. 00:00:22.427 --> 00:00:26.847 We are all much more likely than any of us would like to admit 00:00:26.871 --> 00:00:29.839 to miss what's right in front of our eyes. 00:00:29.863 --> 00:00:31.315 And in fact, 00:00:31.339 --> 00:00:35.069 we're sometimes most likely to turn away from things 00:00:35.093 --> 00:00:39.728 precisely because of the threat that they represent to us, 00:00:39.752 --> 00:00:41.886 in business, life and the world. NOTE Paragraph 00:00:43.141 --> 00:00:47.522 So I want to give you an example from my world, economic policy. 00:00:48.704 --> 00:00:51.998 So when Alan Greenspan was head of the Federal Reserve, 00:00:52.022 --> 00:00:57.528 his entire job was to watch out for problems in the US economy 00:00:57.552 --> 00:01:00.346 and to make sure that they didn't spin out of control. 00:01:00.370 --> 00:01:02.220 So, after 2006, 00:01:02.244 --> 00:01:04.822 when real estate prices peaked, 00:01:04.846 --> 00:01:09.448 more and more and more respected leaders and institutions 00:01:09.472 --> 00:01:12.068 started to sound the alarm bells 00:01:12.092 --> 00:01:16.281 about risky lending and dangerous market bubbles. 00:01:17.250 --> 00:01:20.520 As you know, in 2008 it all came tumbling down. 00:01:21.116 --> 00:01:22.655 Banks collapsed, 00:01:22.679 --> 00:01:25.869 global stock markets lost nearly half their value, 00:01:25.893 --> 00:01:29.909 millions and millions of people lost their homes to foreclosure. 00:01:30.538 --> 00:01:31.736 And at the bottom, 00:01:31.760 --> 00:01:35.199 nearly one in 10 Americans was out of work. NOTE Paragraph 00:01:36.855 --> 00:01:39.156 So after things calmed down a little bit, 00:01:39.180 --> 00:01:43.982 Greenspan and many others came out with a postmortem and said, 00:01:44.006 --> 00:01:46.370 "Nobody could have predicted that crisis." 00:01:46.768 --> 00:01:48.768 They called it "a black swan." 00:01:49.300 --> 00:01:52.108 Something that was unimaginable, 00:01:52.132 --> 00:01:55.933 unforeseeable, and completely improbable. 00:01:57.506 --> 00:01:58.902 A total surprise. 00:01:59.553 --> 00:02:03.096 Except, it wasn't always such a surprise. 00:02:03.450 --> 00:02:07.871 For example, my Manhattan apartment nearly doubled in value 00:02:07.895 --> 00:02:09.495 in less than four years. 00:02:09.945 --> 00:02:12.684 I saw the writing on the wall and I sold it. NOTE Paragraph 00:02:13.263 --> 00:02:15.850 (Laughter) NOTE Paragraph 00:02:15.874 --> 00:02:18.127 (Applause) NOTE Paragraph 00:02:19.839 --> 00:02:22.049 So, a lot of other people also saw the warning, 00:02:22.073 --> 00:02:24.156 spoke out publicly, 00:02:24.958 --> 00:02:26.425 and they were ignored. 00:02:26.950 --> 00:02:31.204 So we didn't know exactly what the crisis was going to look like, 00:02:31.228 --> 00:02:33.220 not the exact parameters, 00:02:33.244 --> 00:02:35.117 but we could all tell 00:02:35.141 --> 00:02:41.466 that the thing coming at us was as dangerous, visible and predictable 00:02:41.490 --> 00:02:44.724 as a giant gray rhino charging right at us. NOTE Paragraph 00:02:45.796 --> 00:02:47.796 The black swan lends itself 00:02:47.820 --> 00:02:51.724 to the idea that we don't have power over our futures. 00:02:52.740 --> 00:02:57.540 And unfortunately, the less control that we think we have, 00:02:57.564 --> 00:03:00.690 the more likely we are to downplay it 00:03:00.714 --> 00:03:02.834 or ignore it entirely. 00:03:04.453 --> 00:03:08.308 And this dangerous dynamic masks another problem: 00:03:08.332 --> 00:03:10.503 that most of the problems that we're facing 00:03:10.527 --> 00:03:13.142 are so probable and obvious, 00:03:13.166 --> 00:03:16.632 they're things that we can see, but we still don't do anything about. NOTE Paragraph 00:03:17.781 --> 00:03:20.257 So I created the gray rhino metaphor 00:03:20.281 --> 00:03:22.985 to meet what I felt was an urgent need. 00:03:23.369 --> 00:03:25.879 To help us to take a fresh look, 00:03:25.903 --> 00:03:28.617 with the same passion that people had for the black swan, 00:03:28.641 --> 00:03:32.466 but this time, for the things that were highly obvious, 00:03:32.490 --> 00:03:36.446 highly probable, but still neglected. 00:03:38.521 --> 00:03:40.767 Those are the gray rhinos. NOTE Paragraph 00:03:41.379 --> 00:03:43.696 Once you start looking for gray rhinos, 00:03:43.720 --> 00:03:46.411 you see them in the headlines every day. 00:03:47.260 --> 00:03:50.982 And so what I see in the headlines is another big gray rhino, 00:03:51.006 --> 00:03:55.171 a new highly probable financial crisis. 00:03:56.465 --> 00:03:59.876 And I wonder if we've learned anything in the last 10 years. NOTE Paragraph 00:04:00.347 --> 00:04:03.720 So if you listen to Washington or Wall Street, 00:04:03.744 --> 00:04:10.522 you could almost be forgiven for thinking that only smooth sailing laid ahead. 00:04:11.371 --> 00:04:14.458 But in China, where I spend a lot of time, 00:04:14.482 --> 00:04:17.015 the conversation is totally different. 00:04:17.403 --> 00:04:19.656 The entire economic team, 00:04:19.680 --> 00:04:22.644 all the way up to president Xi Jinping himself, 00:04:22.668 --> 00:04:25.413 talk very specifically and clearly 00:04:25.437 --> 00:04:29.271 about financial risks as gray rhinos, 00:04:29.295 --> 00:04:31.095 and how they can tame them. 00:04:31.581 --> 00:04:33.180 Now, to be sure, China and the US 00:04:33.204 --> 00:04:35.506 have very, very different systems of government, 00:04:35.530 --> 00:04:37.783 which affects what they're able to do or not. 00:04:37.807 --> 00:04:41.624 And many of the root causes for their economic problems are totally different. 00:04:41.982 --> 00:04:45.593 But it's no secret that both countries have problems 00:04:45.617 --> 00:04:49.585 with debt, with inequality and with economic productivity. NOTE Paragraph 00:04:51.053 --> 00:04:53.744 So how come the conversations are so different? 00:04:54.149 --> 00:04:58.339 You could actually ask this question, not just about countries, 00:04:58.363 --> 00:05:00.363 but about just about everyone. 00:05:00.688 --> 00:05:04.585 The auto companies that put safety first, 00:05:04.609 --> 00:05:07.336 and the ones that don't bother to recall their shoddy cars 00:05:07.360 --> 00:05:09.786 until after people die. 00:05:12.442 --> 00:05:17.879 The grandparents, who, in preparing for the inevitable, 00:05:17.903 --> 00:05:21.117 the ones who have the eulogy written, 00:05:21.141 --> 00:05:23.006 the menu for the funeral lunch. NOTE Paragraph 00:05:23.030 --> 00:05:24.180 (Laughter) NOTE Paragraph 00:05:24.521 --> 00:05:25.839 My grandparents did. NOTE Paragraph 00:05:25.863 --> 00:05:26.869 (Laughter) NOTE Paragraph 00:05:27.387 --> 00:05:32.466 And everything but the final date chiseled into the gravestone. 00:05:32.490 --> 00:05:34.991 But then you have the grandparents on the other side, 00:05:35.015 --> 00:05:37.522 who don't put their final affairs in order, 00:05:37.546 --> 00:05:39.141 who don't get rid of all the junk 00:05:39.165 --> 00:05:41.268 they've been hoarding for decades and decades 00:05:41.292 --> 00:05:43.116 and leave their kids to deal with it. NOTE Paragraph 00:05:44.228 --> 00:05:48.268 So what makes the difference between one side and the other? 00:05:48.292 --> 00:05:50.895 Why do some people see things and deal with them, 00:05:50.919 --> 00:05:53.185 and the other ones just look away? 00:05:54.958 --> 00:05:58.260 So the first one has to do with culture, society, 00:05:58.284 --> 00:05:59.750 the people around you. 00:06:00.903 --> 00:06:03.610 If you think that someone around you 00:06:03.634 --> 00:06:06.410 is going to help pick you up when you fall, 00:06:06.434 --> 00:06:09.639 you're much more likely to see a danger as being smaller. 00:06:10.553 --> 00:06:15.180 And that allows us to take good chances, not just the bad ones. 00:06:15.204 --> 00:06:17.625 For example, like risking criticism 00:06:17.649 --> 00:06:21.204 when you talk about the danger that nobody wants you to talk about. 00:06:21.228 --> 00:06:24.094 Or taking the opportunities that are kind of scary, 00:06:24.118 --> 00:06:26.818 so in their own way are gray rhinos. 00:06:27.419 --> 00:06:31.480 So the US has a very individualist culture -- go it alone. 00:06:32.149 --> 00:06:33.744 And paradoxically, 00:06:33.768 --> 00:06:37.482 this makes many Americans much less open to change 00:06:37.506 --> 00:06:39.069 and taking good risks. 00:06:39.093 --> 00:06:41.006 In China, by contrast, 00:06:41.030 --> 00:06:44.748 people believe that the government is going to keep problems from happening, 00:06:44.772 --> 00:06:48.220 which might not always be what happens, but people believe it. 00:06:48.244 --> 00:06:50.356 They believe they can rely on their families, 00:06:50.380 --> 00:06:53.387 so that makes them more likely to take certain risks. 00:06:53.411 --> 00:06:55.021 Like buying Beijing real estate, 00:06:55.045 --> 00:06:58.937 or like being more open about the fact that they need to change direction, 00:06:58.961 --> 00:07:02.934 and in fact, the pace of change in China is absolutely amazing. NOTE Paragraph 00:07:03.978 --> 00:07:05.814 Second of all, 00:07:05.838 --> 00:07:07.963 how much do you know about a situation, 00:07:07.987 --> 00:07:09.874 how much are you willing to learn? 00:07:10.970 --> 00:07:14.275 And are you willing to see things even when it's not what you want? 00:07:14.704 --> 00:07:17.617 So many of us are so unlikely 00:07:17.641 --> 00:07:20.910 to pay attention to the things that we just want to black out, 00:07:20.934 --> 00:07:22.093 we don't like them. 00:07:22.117 --> 00:07:25.973 We pay attention to what we want to see, what we like, what we agree with. 00:07:27.125 --> 00:07:28.459 But we have the opportunity 00:07:28.483 --> 00:07:31.550 and the ability to correct those blind spots. 00:07:32.196 --> 00:07:35.462 I spend a lot of time talking with people of all walks of life 00:07:35.486 --> 00:07:38.537 about the gray rhinos int heir life and their attitudes. 00:07:38.561 --> 00:07:40.093 And you might think 00:07:40.117 --> 00:07:42.585 that the people who are more afraid of risk, 00:07:42.609 --> 00:07:44.299 who are more sensitive to them, 00:07:44.323 --> 00:07:47.479 would be the ones who would be less open to change. 00:07:47.784 --> 00:07:49.823 But the opposite is actually true. 00:07:49.847 --> 00:07:51.101 I've found that the people 00:07:51.125 --> 00:07:53.601 who are wiling to recognize the problems around them 00:07:53.625 --> 00:07:55.014 and make plans 00:07:55.038 --> 00:07:58.601 are the ones who are able to tolerate more risk, good risk, 00:07:58.625 --> 00:08:00.831 and deal with the bad risk. 00:08:01.276 --> 00:08:04.260 And it's because as we seek information, 00:08:04.284 --> 00:08:08.873 we increase our power to do something about the things that we're afraid of. NOTE Paragraph 00:08:09.731 --> 00:08:11.810 And that brings me to my third point. 00:08:11.834 --> 00:08:15.215 How much control do you feel that you have 00:08:15.239 --> 00:08:17.505 over the gray rhinos in your life? 00:08:18.168 --> 00:08:20.295 One of the reasons we don't act 00:08:20.319 --> 00:08:22.652 is that we often feel too helpless. 00:08:23.112 --> 00:08:26.073 Think of climate change, it can feel so big, 00:08:26.097 --> 00:08:29.370 that not a single one of us could make a difference. 00:08:30.116 --> 00:08:32.783 So some people go about life denying it. 00:08:32.807 --> 00:08:35.965 Other people blame everyone except themselves. 00:08:35.989 --> 00:08:38.902 Like my friend who says he's not ever going to give up his SUV 00:08:38.926 --> 00:08:41.082 until they stop building coal plants in China. 00:08:41.107 --> 00:08:44.567 But we have an opportunity to change. 00:08:44.591 --> 00:08:46.324 No two of us are the same. 00:08:46.734 --> 00:08:51.641 Every single one of us has the opportunity to change our attitudes, 00:08:51.665 --> 00:08:54.379 our own and those of people around us. NOTE Paragraph 00:08:54.403 --> 00:08:57.625 So today, I want to invite all of you 00:08:57.649 --> 00:09:02.343 to join me in helping to spark an open and honest conversation 00:09:02.367 --> 00:09:03.836 with the people around you, 00:09:03.860 --> 00:09:07.217 about the gray rhinos in our world, 00:09:07.241 --> 00:09:10.401 and be brutally honest about how well we're dealing with them. 00:09:11.201 --> 00:09:13.868 I hear so many times in the States, 00:09:13.892 --> 00:09:16.542 "Well, of course we should deal with obvious problems, 00:09:16.566 --> 00:09:18.622 but if you don't see what's in front of you, 00:09:18.646 --> 00:09:20.327 you're either dumb or ignorant." 00:09:20.836 --> 00:09:24.145 That's what they say, and I could not disagree more. 00:09:24.611 --> 00:09:27.301 If you don't see what's in front of you, 00:09:27.325 --> 00:09:30.587 you're not dumb, you're not ignorant, 00:09:30.611 --> 00:09:31.761 you're human. 00:09:32.339 --> 00:09:37.482 And once we all recognize that shared vulnerability, 00:09:37.506 --> 00:09:41.978 that gives us the power to open our eyes, 00:09:42.002 --> 00:09:43.930 to see what's in front of us, 00:09:43.954 --> 00:09:47.263 and to act before we get trampled. NOTE Paragraph 00:09:49.224 --> 00:09:52.174 (Applause)