1 00:00:09,840 --> 00:00:11,040 Science. 2 00:00:11,760 --> 00:00:15,176 The very word for many of you conjures unhappy memories of boredom 3 00:00:15,200 --> 00:00:18,096 in high school biology or physics class. 4 00:00:18,120 --> 00:00:21,216 But let me assure that what you did there 5 00:00:21,240 --> 00:00:23,416 had very little to do with science. 6 00:00:23,440 --> 00:00:25,736 That was really the "what" of science. 7 00:00:25,760 --> 00:00:28,480 It was the history of what other people had discovered. 8 00:00:29,720 --> 00:00:32,055 What I'm most interested in as a scientist 9 00:00:32,080 --> 00:00:34,216 is the "how" of science. 10 00:00:34,240 --> 00:00:38,056 Because science is knowledge in process. 11 00:00:38,080 --> 00:00:41,536 We make an observation, guess an explanation for that observation, 12 00:00:41,560 --> 00:00:43,616 and then make a prediction that we can test 13 00:00:43,640 --> 00:00:45,560 with an experiment or other observation. 14 00:00:46,080 --> 00:00:47,416 A couple of examples. 15 00:00:47,440 --> 00:00:51,016 First of all, people noticed that the Earth was below, the sky above, 16 00:00:51,040 --> 00:00:54,920 and both the Sun and the Moon seemed to go around them. 17 00:00:55,720 --> 00:00:57,256 Their guessed explanation 18 00:00:57,280 --> 00:01:00,360 was that the Earth must be the center of the universe. 19 00:01:01,240 --> 00:01:04,440 The prediction: everything should circle around the Earth. 20 00:01:05,319 --> 00:01:06,976 This was first really tested 21 00:01:07,000 --> 00:01:09,816 when Galileo got his hands on one of the first telescopes, 22 00:01:09,840 --> 00:01:12,216 and as he gazed into the night sky, 23 00:01:12,240 --> 00:01:15,936 what he found there was a planet, Jupiter, 24 00:01:15,960 --> 00:01:19,960 with four moons circling around it. 25 00:01:23,160 --> 00:01:27,536 He then used those moons to follow the path of Jupiter 26 00:01:27,560 --> 00:01:31,296 and found that Jupiter also was not going around the Earth 27 00:01:31,320 --> 00:01:33,280 but around the Sun. 28 00:01:35,660 --> 00:01:37,940 So the prediction test failed. 29 00:01:38,900 --> 00:01:40,996 And this led to the discarding of the theory 30 00:01:41,020 --> 00:01:43,196 that the Earth was the center of the universe. 31 00:01:43,220 --> 00:01:47,316 Another example: Sir Isaac Newton noticed that things fall to the Earth. 32 00:01:47,740 --> 00:01:50,660 The guessed explanation was gravity, 33 00:01:51,420 --> 00:01:54,556 the prediction that everything should fall to the Earth. 34 00:01:54,580 --> 00:01:58,140 But of course, not everything does fall to the Earth. 35 00:01:59,800 --> 00:02:01,360 So did we discard gravity? 36 00:02:02,520 --> 00:02:06,936 No. We revised the theory and said, gravity pulls things to the Earth 37 00:02:06,960 --> 00:02:11,160 unless there is an equal and opposite force in the other direction. 38 00:02:11,760 --> 00:02:13,920 This led us to learn something new. 39 00:02:15,220 --> 00:02:18,476 We began to pay more attention to the bird and the bird's wings, 40 00:02:18,500 --> 00:02:20,876 and just think of all the discoveries 41 00:02:20,900 --> 00:02:22,939 that have flown from that line of thinking. 42 00:02:23,939 --> 00:02:29,076 So the test failures, the exceptions, the outliers 43 00:02:29,100 --> 00:02:34,481 teach us what we don't know and lead us to something new. 44 00:02:35,100 --> 00:02:38,300 This is how science moves forward. This is how science learns. 45 00:02:38,940 --> 00:02:41,196 Sometimes in the media, and even more rarely, 46 00:02:41,220 --> 00:02:43,636 but sometimes even scientists will say 47 00:02:43,660 --> 00:02:46,420 that something or other has been scientifically proven. 48 00:02:47,080 --> 00:02:51,656 But I hope that you understand that science never proves anything 49 00:02:51,680 --> 00:02:53,560 definitively forever. 50 00:02:54,720 --> 00:02:58,536 Hopefully science remains curious enough 51 00:02:58,560 --> 00:02:59,976 to look for 52 00:03:00,000 --> 00:03:01,976 and humble enough to recognize 53 00:03:02,000 --> 00:03:03,496 when we have found 54 00:03:03,520 --> 00:03:05,216 the next outlier, 55 00:03:05,240 --> 00:03:06,736 the next exception, 56 00:03:06,760 --> 00:03:09,056 which, like Jupiter's moons, 57 00:03:09,080 --> 00:03:11,680 teaches us what we don't actually know. 58 00:03:12,360 --> 00:03:14,896 We're going to change gears here for a second. 59 00:03:14,920 --> 00:03:16,856 The caduceus, or the symbol of medicine, 60 00:03:16,880 --> 00:03:19,336 means a lot of different things to different people, 61 00:03:19,360 --> 00:03:21,616 but most of our public discourse on medicine 62 00:03:21,640 --> 00:03:24,416 really turns it into an engineering problem. 63 00:03:24,440 --> 00:03:26,176 We have the hallways of Congress, 64 00:03:26,200 --> 00:03:30,200 and the boardrooms of insurance companies that try to figure out how to pay for it. 65 00:03:30,880 --> 00:03:32,496 The ethicists and epidemiologists 66 00:03:32,520 --> 00:03:35,216 try to figure out how best to distribute medicine, 67 00:03:35,240 --> 00:03:37,896 and the hospitals and physicians are absolutely obsessed 68 00:03:37,920 --> 00:03:39,856 with their protocols and checklists, 69 00:03:39,880 --> 00:03:43,416 trying to figure out how best to safely apply medicine. 70 00:03:43,440 --> 00:03:45,560 These are all good things. 71 00:03:46,160 --> 00:03:48,896 However, they also all assume 72 00:03:48,920 --> 00:03:50,896 at some level 73 00:03:50,920 --> 00:03:53,440 that the textbook of medicine is closed. 74 00:03:55,160 --> 00:03:57,656 We start to measure the quality of our health care 75 00:03:57,680 --> 00:04:00,216 by how quickly we can access it. 76 00:04:00,240 --> 00:04:02,336 It doesn't surprise me that in this climate, 77 00:04:02,360 --> 00:04:05,176 many of our institutions for the provision of health care 78 00:04:05,200 --> 00:04:07,696 start to look a heck of a lot like Jiffy Lube. 79 00:04:07,720 --> 00:04:10,296 (Laughter) 80 00:04:10,320 --> 00:04:14,256 The only problem is that when I graduated from medical school, 81 00:04:14,280 --> 00:04:16,336 I didn't get one of those little doohickeys 82 00:04:16,360 --> 00:04:18,736 that your mechanic has to plug into your car 83 00:04:18,760 --> 00:04:21,136 and find out exactly what's wrong with it, 84 00:04:21,160 --> 00:04:23,256 because the textbook of medicine 85 00:04:23,280 --> 00:04:24,800 is not closed. 86 00:04:25,320 --> 00:04:27,160 Medicine is science. 87 00:04:27,560 --> 00:04:30,240 Medicine is knowledge in process. 88 00:04:31,280 --> 00:04:32,656 We make an observation, 89 00:04:32,680 --> 00:04:34,815 we guess an explanation of that observation, 90 00:04:34,839 --> 00:04:37,456 and then we make a prediction that we can test. 91 00:04:37,480 --> 00:04:41,056 Now, the testing ground of most predictions in medicine 92 00:04:41,080 --> 00:04:42,616 is populations. 93 00:04:42,640 --> 00:04:46,216 And you may remember from those boring days in biology class 94 00:04:46,240 --> 00:04:48,416 that populations tend to distribute 95 00:04:48,440 --> 00:04:49,656 around a mean 96 00:04:49,680 --> 00:04:51,536 as a Gaussian or a normal curve. 97 00:04:52,260 --> 00:04:53,916 Therefore, in medicine, 98 00:04:53,939 --> 00:04:58,055 after we make a prediction from a guessed explanation, 99 00:04:58,080 --> 00:04:59,960 we test it in a population. 100 00:05:00,920 --> 00:05:03,856 That means that what we know in medicine, 101 00:05:03,880 --> 00:05:06,136 our knowledge and our know-how, 102 00:05:06,160 --> 00:05:08,416 comes from populations 103 00:05:08,440 --> 00:05:11,216 but extends only as far 104 00:05:11,240 --> 00:05:12,976 as the next outlier, 105 00:05:13,000 --> 00:05:14,216 the next exception, 106 00:05:14,240 --> 00:05:15,976 which, like Jupiter's moons, 107 00:05:16,000 --> 00:05:18,400 will teach us what we don't actually know. 108 00:05:19,580 --> 00:05:20,916 Now, I am a surgeon 109 00:05:20,940 --> 00:05:23,356 who looks after patients with sarcoma. 110 00:05:23,380 --> 00:05:25,580 Sarcoma is a very rare form of cancer. 111 00:05:26,220 --> 00:05:28,260 It's the cancer of flesh and bones. 112 00:05:28,740 --> 00:05:33,076 And I would tell you that every one of my patients is an outlier, 113 00:05:33,100 --> 00:05:34,300 is an exception. 114 00:05:35,500 --> 00:05:38,716 There is no surgery I have ever performed for a sarcoma patient 115 00:05:38,740 --> 00:05:42,996 that has ever been guided by a randomized controlled clinical trial, 116 00:05:43,020 --> 00:05:46,740 what we consider the best kind of population-based evidence in medicine. 117 00:05:47,900 --> 00:05:50,196 People talk about thinking outside the box, 118 00:05:50,220 --> 00:05:52,956 but we don't even have a box in sarcoma. 119 00:05:53,580 --> 00:05:56,916 What we do have as we take a bath in the uncertainty 120 00:05:56,940 --> 00:06:01,076 and unknowns and exceptions and outliers that surround us in sarcoma 121 00:06:01,100 --> 00:06:05,636 is easy access to what I think are those two most important values 122 00:06:05,660 --> 00:06:07,196 for any science: 123 00:06:07,220 --> 00:06:09,420 humility and curiosity. 124 00:06:10,600 --> 00:06:12,896 Because if I am humble and curious, 125 00:06:12,920 --> 00:06:15,216 when a patient asks me a question, 126 00:06:15,240 --> 00:06:16,680 and I don't know the answer, 127 00:06:17,520 --> 00:06:18,736 I'll ask a colleague 128 00:06:18,760 --> 00:06:21,776 who may have a similar albeit distinct patient with sarcoma. 129 00:06:21,800 --> 00:06:24,496 We'll even establish international collaborations. 130 00:06:24,520 --> 00:06:27,656 Those patients will start to talk to each other through chat rooms 131 00:06:27,680 --> 00:06:28,880 and support groups. 132 00:06:29,400 --> 00:06:32,976 It's through this kind of humbly curious communication 133 00:06:33,000 --> 00:06:36,560 that we begin to try and learn new things. 134 00:06:37,840 --> 00:06:39,896 As an example, this is a patient of mine 135 00:06:39,920 --> 00:06:41,600 who had a cancer near his knee. 136 00:06:42,080 --> 00:06:44,456 Because of humbly curious communication 137 00:06:44,480 --> 00:06:46,576 in international collaborations, 138 00:06:46,600 --> 00:06:51,136 we have learned that we can repurpose the ankle to serve as the knee 139 00:06:51,160 --> 00:06:53,416 when we have to remove the knee with the cancer. 140 00:06:53,440 --> 00:06:56,280 He can then wear a prosthetic and run and jump and play. 141 00:06:56,960 --> 00:06:59,976 This opportunity was available to him 142 00:07:00,000 --> 00:07:02,776 because of international collaborations. 143 00:07:02,800 --> 00:07:04,496 It was desirable to him 144 00:07:04,520 --> 00:07:07,480 because he had contacted other patients who had experienced it. 145 00:07:08,520 --> 00:07:12,576 And so exceptions and outliers in medicine 146 00:07:12,600 --> 00:07:16,560 teach us what we don't know, but also lead us to new thinking. 147 00:07:17,680 --> 00:07:19,536 Now, very importantly, 148 00:07:19,560 --> 00:07:23,416 all the new thinking that outliers and exceptions lead us to in medicine 149 00:07:23,440 --> 00:07:26,800 does not only apply to the outliers and exceptions. 150 00:07:27,520 --> 00:07:30,696 It is not that we only learn from sarcoma patients 151 00:07:30,720 --> 00:07:32,680 ways to manage sarcoma patients. 152 00:07:33,520 --> 00:07:35,576 Sometimes, the outliers 153 00:07:35,600 --> 00:07:37,296 and the exceptions 154 00:07:37,320 --> 00:07:40,560 teach us things that matter quite a lot to the general population. 155 00:07:41,960 --> 00:07:43,816 Like a tree standing outside a forest, 156 00:07:43,840 --> 00:07:47,856 the outliers and the exceptions draw our attention 157 00:07:48,680 --> 00:07:53,532 and lead us into a much greater sense of perhaps what a tree is. 158 00:07:54,340 --> 00:07:56,836 We often talk about losing the forests for the trees, 159 00:07:56,860 --> 00:07:58,676 but one also loses a tree 160 00:07:58,700 --> 00:08:00,220 within a forest. 161 00:08:01,700 --> 00:08:03,556 But the tree that stands out by itself 162 00:08:03,580 --> 00:08:06,476 makes those relationships that define a tree, 163 00:08:06,500 --> 00:08:10,316 the relationships between trunk and roots and branches, 164 00:08:10,340 --> 00:08:11,580 much more apparent. 165 00:08:12,060 --> 00:08:13,756 Even if that tree is crooked 166 00:08:13,780 --> 00:08:16,756 or even if that tree has very unusual relationships 167 00:08:16,780 --> 00:08:19,076 between trunk and roots and branches, 168 00:08:19,100 --> 00:08:21,796 it nonetheless draws our attention 169 00:08:21,820 --> 00:08:23,716 and allows us to make observations 170 00:08:23,740 --> 00:08:25,980 that we can then test in the general population. 171 00:08:26,700 --> 00:08:28,676 I told you that sarcomas are rare. 172 00:08:28,700 --> 00:08:31,340 They make up about one percent of all cancers. 173 00:08:31,980 --> 00:08:35,940 You also probably know that cancer is considered a genetic disease. 174 00:08:36,539 --> 00:08:39,876 By genetic disease we mean that cancer is caused by oncogenes 175 00:08:39,900 --> 00:08:41,275 that are turned on in cancer 176 00:08:41,299 --> 00:08:44,340 and tumor suppressor genes that are turned off to cause cancer. 177 00:08:44,860 --> 00:08:47,276 You might think that we learned about oncogenes 178 00:08:47,300 --> 00:08:49,516 and tumor suppressor genes from common cancers 179 00:08:49,540 --> 00:08:51,516 like breast cancer and prostate cancer 180 00:08:51,540 --> 00:08:53,036 and lung cancer, 181 00:08:53,060 --> 00:08:54,259 but you'd be wrong. 182 00:08:54,700 --> 00:08:57,595 We learned about oncogenes and tumor suppressor genes 183 00:08:57,619 --> 00:08:58,835 for the first time 184 00:08:58,859 --> 00:09:02,300 in that itty-bitty little one percent of cancers called sarcoma. 185 00:09:03,460 --> 00:09:06,036 In 1966, Peyton Rous got the Nobel Prize 186 00:09:06,060 --> 00:09:08,076 for realizing that chickens 187 00:09:08,100 --> 00:09:11,220 had a transmissible form of sarcoma. 188 00:09:11,960 --> 00:09:14,796 Thirty years later, Harold Varmus and Mike Bishop discovered 189 00:09:14,820 --> 00:09:17,356 what that transmissible element was. 190 00:09:17,380 --> 00:09:18,956 It was a virus 191 00:09:18,980 --> 00:09:20,396 carrying a gene, 192 00:09:20,420 --> 00:09:21,860 the src oncogene. 193 00:09:22,580 --> 00:09:26,236 Now, I will not tell you that src is the most important oncogene. 194 00:09:26,260 --> 00:09:27,476 I will not tell you 195 00:09:27,500 --> 00:09:30,996 that src is the most frequently turned on oncogene in all of cancer. 196 00:09:31,020 --> 00:09:33,460 But it was the first oncogene. 197 00:09:34,660 --> 00:09:36,996 The exception, the outlier 198 00:09:37,020 --> 00:09:39,540 drew our attention and led us to something 199 00:09:40,220 --> 00:09:44,260 that taught us very important things about the rest of biology. 200 00:09:45,580 --> 00:09:49,676 Now, TP53 is the most important tumor suppressor gene. 201 00:09:49,700 --> 00:09:52,436 It is the most frequently turned off tumor suppressor gene 202 00:09:52,460 --> 00:09:54,260 in almost every kind of cancer. 203 00:09:55,060 --> 00:09:57,356 But we didn't learn about it from common cancers. 204 00:09:57,380 --> 00:09:59,796 We learned about it when doctors Li and Fraumeni 205 00:09:59,820 --> 00:10:01,396 were looking at families, 206 00:10:01,420 --> 00:10:03,436 and they realized that these families 207 00:10:03,460 --> 00:10:05,980 had way too many sarcomas. 208 00:10:06,620 --> 00:10:08,396 I told you that sarcoma is rare. 209 00:10:08,420 --> 00:10:11,596 Remember that a one in a million diagnosis, 210 00:10:11,620 --> 00:10:13,756 if it happens twice in one family, 211 00:10:13,780 --> 00:10:16,180 is way too common in that family. 212 00:10:17,340 --> 00:10:20,036 The very fact that these are rare 213 00:10:20,060 --> 00:10:21,500 draws our attention 214 00:10:22,460 --> 00:10:24,700 and leads us to new kinds of thinking. 215 00:10:26,180 --> 00:10:27,636 Now, many of you may say, 216 00:10:27,660 --> 00:10:29,196 and may rightly say, 217 00:10:29,220 --> 00:10:31,116 that yeah, Kevin, that's great, 218 00:10:31,140 --> 00:10:33,196 but you're not talking about a bird's wing. 219 00:10:33,220 --> 00:10:36,700 You're not talking about moons floating around some planet Jupiter. 220 00:10:37,220 --> 00:10:38,756 This is a person. 221 00:10:38,780 --> 00:10:42,036 This outlier, this exception, may lead to the advancement of science, 222 00:10:42,060 --> 00:10:43,260 but this is a person. 223 00:10:44,980 --> 00:10:46,596 And all I can say 224 00:10:46,620 --> 00:10:48,980 is that I know that all too well. 225 00:10:50,460 --> 00:10:53,860 I have conversations with these patients with rare and deadly diseases. 226 00:10:54,500 --> 00:10:56,436 I write about these conversations. 227 00:10:56,460 --> 00:10:58,756 These conversations are terribly fraught. 228 00:10:58,780 --> 00:11:00,596 They're fraught with horrible phrases 229 00:11:00,620 --> 00:11:03,860 like "I have bad news" or "There's nothing more we can do." 230 00:11:04,460 --> 00:11:07,660 Sometimes these conversations turn on a single word: 231 00:11:08,460 --> 00:11:09,660 "terminal." 232 00:11:17,620 --> 00:11:20,540 Silence can also be rather uncomfortable. 233 00:11:22,060 --> 00:11:24,636 Where the blanks are in medicine 234 00:11:24,660 --> 00:11:26,516 can be just as important 235 00:11:26,540 --> 00:11:28,780 as the words that we use in these conversations. 236 00:11:29,780 --> 00:11:31,316 What are the unknowns? 237 00:11:31,340 --> 00:11:33,540 What are the experiments that are being done? 238 00:11:34,380 --> 00:11:36,076 Do this little exercise with me. 239 00:11:36,100 --> 00:11:39,316 Up there on the screen, you see this phrase, "no where." 240 00:11:39,340 --> 00:11:40,620 Notice where the blank is. 241 00:11:41,380 --> 00:11:44,580 If we move that blank one space over 242 00:11:45,340 --> 00:11:46,916 "no where" 243 00:11:46,940 --> 00:11:49,636 becomes "now here," 244 00:11:49,660 --> 00:11:51,556 the exact opposite meaning, 245 00:11:51,580 --> 00:11:53,780 just by shifting the blank one space over. 246 00:11:56,380 --> 00:11:57,956 I'll never forget the night 247 00:11:57,980 --> 00:12:00,220 that I walked into one of my patients' rooms. 248 00:12:00,980 --> 00:12:02,636 I had been operating long that day 249 00:12:02,660 --> 00:12:04,676 but I still wanted to come and see him. 250 00:12:04,700 --> 00:12:07,900 He was a boy I had diagnosed with a bone cancer a few days before. 251 00:12:08,540 --> 00:12:11,596 He and his mother had been meeting with the chemotherapy doctors 252 00:12:11,620 --> 00:12:12,836 earlier that day, 253 00:12:12,860 --> 00:12:15,836 and he had been admitted to the hospital to begin chemotherapy. 254 00:12:15,860 --> 00:12:18,036 It was almost midnight when I got to his room. 255 00:12:18,060 --> 00:12:20,236 He was asleep, but I found his mother 256 00:12:20,260 --> 00:12:21,836 reading by flashlight 257 00:12:21,860 --> 00:12:23,316 next to his bed. 258 00:12:23,340 --> 00:12:26,140 She came out in the hall to chat with me for a few minutes. 259 00:12:26,980 --> 00:12:29,076 It turned out that what she had been reading 260 00:12:29,100 --> 00:12:31,276 was the protocol that the chemotherapy doctors 261 00:12:31,300 --> 00:12:32,540 had given her that day. 262 00:12:32,900 --> 00:12:34,140 She had memorized it. 263 00:12:35,900 --> 00:12:39,436 She said, "Dr. Jones, you told me 264 00:12:39,460 --> 00:12:41,636 that we don't always win 265 00:12:41,660 --> 00:12:42,940 with this type of cancer, 266 00:12:44,380 --> 00:12:47,860 but I've been studying this protocol, and I think I can do it. 267 00:12:48,660 --> 00:12:52,236 I think I can comply with these very difficult treatments. 268 00:12:52,260 --> 00:12:55,236 I'm going to quit my job. I'm going to move in with my parents. 269 00:12:55,260 --> 00:12:57,220 I'm going to keep my baby safe." 270 00:13:00,020 --> 00:13:01,220 I didn't tell her. 271 00:13:02,540 --> 00:13:05,460 I didn't stop to correct her thinking. 272 00:13:05,864 --> 00:13:08,451 To shift that blank to where it should be. 273 00:13:09,133 --> 00:13:11,863 The experiment wasn't whether or not she could comply 274 00:13:11,888 --> 00:13:13,648 with this very difficult protocol. 275 00:13:15,380 --> 00:13:17,636 She was trusting in a protocol 276 00:13:17,660 --> 00:13:20,876 that even if complied with, 277 00:13:20,900 --> 00:13:23,300 wouldn't necessarily save her son. 278 00:13:25,660 --> 00:13:26,860 I didn't tell her. 279 00:13:28,060 --> 00:13:29,460 I didn't fill in that blank. 280 00:13:30,780 --> 00:13:32,756 But a year and a half later 281 00:13:32,780 --> 00:13:35,500 her boy nonetheless died of his cancer. 282 00:13:37,100 --> 00:13:38,420 Should I have told her? 283 00:13:41,160 --> 00:13:43,416 Now, many of you may say, "So what? 284 00:13:43,440 --> 00:13:44,696 I don't have sarcoma. 285 00:13:44,720 --> 00:13:46,616 No one in my family has sarcoma. 286 00:13:46,640 --> 00:13:48,096 And this is all fine and well, 287 00:13:48,120 --> 00:13:50,816 but it probably doesn't matter in my life." 288 00:13:50,840 --> 00:13:52,096 And you're probably right. 289 00:13:52,120 --> 00:13:54,800 Sarcoma may not matter a whole lot in your life. 290 00:13:56,840 --> 00:13:59,176 But where the blanks are in medicine 291 00:13:59,200 --> 00:14:00,520 does matter in your life. 292 00:14:02,320 --> 00:14:04,616 I didn't tell you one dirty little secret. 293 00:14:04,640 --> 00:14:09,016 I told you that in medicine, we test predictions in populations, 294 00:14:09,040 --> 00:14:10,296 but I didn't tell you, 295 00:14:10,320 --> 00:14:12,536 and so often medicine never tells you 296 00:14:12,560 --> 00:14:15,416 that every time an individual 297 00:14:15,440 --> 00:14:17,536 encounters medicine, 298 00:14:17,560 --> 00:14:21,600 even if that individual is firmly embedded in the general population, 299 00:14:24,160 --> 00:14:26,536 neither the individual nor the physician knows 300 00:14:26,560 --> 00:14:29,240 where in that population the individual will land. 301 00:14:29,840 --> 00:14:32,536 Therefore, every encounter with medicine 302 00:14:32,560 --> 00:14:34,000 is an experiment. 303 00:14:34,720 --> 00:14:36,736 You will be a subject 304 00:14:36,760 --> 00:14:38,440 in an experiment. 305 00:14:39,470 --> 00:14:44,310 And the outcome will be either a better or a worse result for you. 306 00:14:45,720 --> 00:14:47,736 As long as medicine works well, 307 00:14:47,760 --> 00:14:50,776 we're fine with fast service, 308 00:14:50,800 --> 00:14:54,240 bravado, brimmingly confident conversations. 309 00:14:55,120 --> 00:14:56,776 But when things don't work well, 310 00:14:56,800 --> 00:14:58,640 sometimes we want something different. 311 00:14:59,920 --> 00:15:03,200 A colleague of mine removed a tumor from a patient's limb. 312 00:15:04,320 --> 00:15:06,136 He was concerned about this tumor. 313 00:15:06,160 --> 00:15:09,176 In our physician conferences, he talked about his concern 314 00:15:09,200 --> 00:15:10,616 that this was a type of tumor 315 00:15:10,640 --> 00:15:13,200 that had a high risk for coming back in the same limb. 316 00:15:14,080 --> 00:15:16,056 But his conversations with the patient 317 00:15:16,080 --> 00:15:18,176 were exactly what a patient might want: 318 00:15:18,200 --> 00:15:19,456 brimming with confidence. 319 00:15:19,480 --> 00:15:22,496 He said, "I got it all and you're good to go." 320 00:15:22,520 --> 00:15:24,256 She and her husband were thrilled. 321 00:15:24,280 --> 00:15:28,360 They went out, celebrated, fancy dinner, opened a bottle of champagne. 322 00:15:29,440 --> 00:15:31,736 The only problem was a few weeks later, 323 00:15:31,760 --> 00:15:34,856 she started to notice another nodule in the same area. 324 00:15:34,880 --> 00:15:39,016 It turned out he hadn't gotten it all, and she wasn't good to go. 325 00:15:40,340 --> 00:15:43,180 But what happened at this juncture absolutely fascinates me. 326 00:15:43,900 --> 00:15:45,516 My colleague came to me and said, 327 00:15:45,540 --> 00:15:48,260 "Kevin, would you mind looking after this patient for me?" 328 00:15:48,940 --> 00:15:52,156 I said, "Why, you know the right thing to do as well as I do. 329 00:15:52,180 --> 00:15:53,796 You haven't done anything wrong." 330 00:15:53,820 --> 00:15:58,300 He said, "Please, just look after this patient for me." 331 00:15:59,900 --> 00:16:01,436 He was embarrassed... 332 00:16:01,460 --> 00:16:02,860 Not by what he had done, 333 00:16:03,854 --> 00:16:05,780 but by the conversation that he had had, 334 00:16:06,460 --> 00:16:07,900 by the overconfidence. 335 00:16:09,300 --> 00:16:11,916 So I performed a much more invasive surgery 336 00:16:11,940 --> 00:16:15,076 and had a very different conversation with the patient afterwards. 337 00:16:15,100 --> 00:16:17,436 I said, "Most likely I've gotten it all 338 00:16:17,460 --> 00:16:19,876 and you're most likely good to go, 339 00:16:19,900 --> 00:16:23,060 but this is the experiment that we're doing. 340 00:16:23,740 --> 00:16:25,756 This is what you're going to watch for. 341 00:16:25,780 --> 00:16:27,676 This is what I'm going to watch for. 342 00:16:27,700 --> 00:16:31,636 And we're going to work together to find out if this surgery will work 343 00:16:31,660 --> 00:16:32,980 to get rid of your cancer." 344 00:16:33,620 --> 00:16:35,556 I can guarantee you, she and her husband 345 00:16:35,580 --> 00:16:38,500 did not crack another bottle of champagne after talking to me. 346 00:16:40,300 --> 00:16:43,156 But she was now a scientist, 347 00:16:43,180 --> 00:16:46,540 not only a subject in her experiment. 348 00:16:48,660 --> 00:16:50,276 And so I encourage you 349 00:16:50,300 --> 00:16:53,756 to seek humility and curiosity 350 00:16:53,780 --> 00:16:54,980 in your physicians. 351 00:16:56,860 --> 00:16:59,836 Almost 20 billion times each year, 352 00:16:59,860 --> 00:17:03,796 a person walks into a doctor's office, 353 00:17:03,820 --> 00:17:06,099 and that person becomes a patient. 354 00:17:07,420 --> 00:17:10,940 You or someone you love will be that patient sometime very soon. 355 00:17:11,940 --> 00:17:13,579 How will you talk to your doctors? 356 00:17:14,740 --> 00:17:15,940 What will you tell them? 357 00:17:16,859 --> 00:17:18,380 What will they tell you? 358 00:17:20,700 --> 00:17:22,915 They cannot tell you 359 00:17:22,940 --> 00:17:24,460 what they do not know, 360 00:17:25,660 --> 00:17:29,220 but they can tell you when they don't know 361 00:17:30,380 --> 00:17:31,740 if only you'll ask. 362 00:17:32,260 --> 00:17:35,100 So please, join the conversation. 363 00:17:36,300 --> 00:17:37,516 Thank you. 364 00:17:37,540 --> 00:17:40,408 (Applause)