1 00:00:02,552 --> 00:00:06,225 Elissa Frankle is the Social Media Strategist and Community Manager 2 00:00:06,225 --> 00:00:09,995 at United States Holocaust Memorial Museum here in Washington DC. 3 00:00:10,136 --> 00:00:14,011 The title of her talk today is "Making History with the Masses: 4 00:00:14,011 --> 00:00:18,821 Citizen History and Radical Trust in Museums. So please join me in welcoming Elissa. 5 00:00:22,241 --> 00:00:24,755 (Elissa) Before I start I just wanted to thank you, the fine people 6 00:00:24,755 --> 00:00:26,581 here at MITH for inviting me in. 7 00:00:26,581 --> 00:00:29,164 As a Social Media Manager I don't usually spend a lot of time 8 00:00:29,164 --> 00:00:32,567 talking in front of the audiences anymore. As I am thinking of the community 9 00:00:32,567 --> 00:00:35,964 behind the computer. This is a really treat for me to actually be able 10 00:00:35,964 --> 00:00:39,581 to come out and talk with my voice about things that are important to me, one of those 11 00:00:39,581 --> 00:00:44,679 things being citizen history in a world of our users, and the work 12 00:00:44,679 --> 00:00:48,748 we do, as museums and cultural organizations. 13 00:00:48,748 --> 00:00:51,780 One of the things that is really important in all of this is just to look at 14 00:00:51,780 --> 00:00:54,485 the words that we use when we're talking about the way we interact 15 00:00:54,485 --> 00:00:58,271 with our users. So, in a sense what we're going to talk about today 16 00:00:58,271 --> 00:01:01,928 is really what is citizen history? Not just "what is citizen history" 17 00:01:01,928 --> 00:01:09,387 as a concept, but what is citizen, what is history? And what's a museum? 18 00:01:09,387 --> 00:01:12,518 Really big concepts, really interesting things and I don't promise to have 19 00:01:12,518 --> 00:01:15,498 all the answers today, because most of these cases, there aren't 20 00:01:15,498 --> 00:01:18,334 real answers. That is the best part. 21 00:01:18,334 --> 00:01:22,189 But we're going to try and get a little bit of the why to explore some of these questions. 22 00:01:22,189 --> 00:01:25,157 And see where we could get it unlocking what would be the critical question, 23 00:01:25,157 --> 00:01:29,752 of what is citizen history, and what can it be in the future. 24 00:01:30,584 --> 00:01:35,817 So Citizen History kind of came into being, from it's early origins in Citizen Science 25 00:01:35,817 --> 00:01:39,265 and Crowdsourcing. Two other ways that other fields have looked at using their 26 00:01:39,265 --> 00:01:43,563 public, to get down and dirty with their data. We'll look at each of these in turn, 27 00:01:43,563 --> 00:01:47,405 first of all, starting with crowdsourcing. Now, when you go to look at crowdsourcing 28 00:01:47,405 --> 00:01:51,340 on the internet, one of the first sites you'll run into is crowdsource.com 29 00:01:51,340 --> 00:01:56,084 Not surprisingly. And they promise 500, 000 workers on demand. 30 00:01:56,084 --> 00:02:00,978 And what they promise for those workers is that your data will be dealt with -- with results. 31 00:02:00,978 --> 00:02:05,215 In a speedy manner. So really using the crowd, using the number of people you can just get 32 00:02:05,215 --> 00:02:08,753 cranking away on some amount of data, some amount of rote tasks, 33 00:02:08,753 --> 00:02:13,162 to produce whatever the desired result is. So the question here with crowdsourcing 34 00:02:13,162 --> 00:02:17,909 isn't so much about big answers and big interaction, but it's more about 35 00:02:17,909 --> 00:02:22,575 a lot of people doing a lot of little things. Museums and local organizations apply 36 00:02:22,575 --> 00:02:26,848 this crowdsourcing principle in a lot of different ways. One of the projects we're 37 00:02:26,848 --> 00:02:29,744 talking about at lunch actually is New York Public Library 38 00:02:29,744 --> 00:02:32,006 What's On the Menu Project, and it's companion project 39 00:02:32,165 --> 00:02:37,116 recently released, or about-to-be released, the Ensemble Project. 40 00:02:37,116 --> 00:02:42,482 But in this case, transcribing menus, and the other case, in transcribing playbills. 41 00:02:42,482 --> 00:02:46,297 Taking what's on the menu, what is on the playbill, written it down into it's component parts, 42 00:02:46,297 --> 00:02:50,703 just saying, what do you see here, what is the food that you see on this menu, 43 00:02:50,703 --> 00:02:55,450 and have someone transcribe that, by some user. As a result, again, small task, 44 00:02:55,450 --> 00:02:58,251 just transcription where you look at it, what is it that you see, you write down 45 00:02:58,251 --> 00:03:01,186 whatever it is that you see. No real depth of thought 46 00:03:01,186 --> 00:03:04,538 going into to it, but again, a lot of people working on a very small task 47 00:03:04,538 --> 00:03:08,378 for a long time, creating big results. The other form of crowdsourcing 48 00:03:08,378 --> 00:03:11,398 that we see quite frequently in cultural heritage organizations 49 00:03:11,398 --> 00:03:16,701 is the idea of, not necessarily putting lots of small tasks into play, 50 00:03:16,789 --> 00:03:19,808 but working more from a knowledge base, that the person has -- 51 00:03:19,808 --> 00:03:23,710 the user have some kind of knowledge that is personal to that person, 52 00:03:23,710 --> 00:03:26,461 that they then share with the Cultural Heritage Organization. 53 00:03:26,461 --> 00:03:30,273 So again, not a lot of deep thought, deep interaction with content, 54 00:03:30,273 --> 00:03:33,424 but a lot of sharing up, personally. So rather than citizen history, 55 00:03:33,424 --> 00:03:36,474 the topic of what we're going to talk about next, we have the history 56 00:03:36,474 --> 00:03:41,113 of citizens, growing on this kind of crowdsourced environment. 57 00:03:41,113 --> 00:03:44,215 So if you are going to talk about crowdsourcing we're going to talk about all these things, 58 00:03:44,215 --> 00:03:48,558 with framework in Bloom's Taxonomy, this is an educational philosophy 59 00:03:48,558 --> 00:03:52,219 framework developed by Benjamin Bloom. They talk about the different ways that 60 00:03:52,219 --> 00:03:56,675 students can engage with learning. Everything from just remembering, 61 00:03:56,675 --> 00:03:59,923 kind of that rote level of "I see what it is, I think about it, I write it back down" 62 00:03:59,923 --> 00:04:05,604 So the regurgitation model of looking at that knowledge, they're understanding it, 63 00:04:05,604 --> 00:04:09,005 being able to classifying things, up to application, they are able 64 00:04:09,005 --> 00:04:11,650 to choose to interpret, to draw some kind of conclusion. 65 00:04:11,650 --> 00:04:15,571 And all the way at the top, to creation. Starting from scratch, creating a product 66 00:04:15,571 --> 00:04:19,526 all by one's self. Crowdsourcing, we tend to think it comes down, 67 00:04:19,526 --> 00:04:23,690 about this remembering, understanding, basic level of proposition. 68 00:04:23,690 --> 00:04:28,057 This is not to say there's not value in it, but it is just, it is very much on a rote level. 69 00:04:28,057 --> 00:04:31,635 I see what I have in front of me, I take it, I transcribe it, I translate it, 70 00:04:31,635 --> 00:04:35,489 and I spit it back out in a usable format. I have the knowledge in my head, 71 00:04:35,489 --> 00:04:38,913 I have some stories that I want to share that I've been asked to share. 72 00:04:38,913 --> 00:04:42,993 And I take it out of my head, and I write it down, and then to you. 73 00:04:42,993 --> 00:04:47,510 So crowdsourcing, microtasks, on a macro scale. 74 00:04:47,510 --> 00:04:52,427 So lots of small things, lots of people together, sharing their personal knowledge, or basic skills, 75 00:04:52,427 --> 00:04:56,061 really relying on that wisdom of the crowd. So by having a lot of people working on 76 00:04:56,061 --> 00:05:02,250 something together, eventually something will be completed, and answers will be given. 77 00:05:02,250 --> 00:05:05,646 Citizen science goes a little bit higher up, [inaudible] 78 00:05:05,646 --> 00:05:08,444 We're going to look now at two projects From the Citizen Science Alliance, 79 00:05:08,444 --> 00:05:12,047 or the 'zooniverse' family of citizen science projects. 80 00:05:12,047 --> 00:05:15,684 Here we see Galaxy Zoo, where the Citizen Science Alliance 81 00:05:15,684 --> 00:05:19,710 and its partner organizations have pictures of galaxies. 82 00:05:19,710 --> 00:05:22,996 And they walk through a four step process, where they ask questions about what 83 00:05:22,996 --> 00:05:26,574 the users see in these galaxies. Are they round? Are they spiral? 84 00:05:26,574 --> 00:05:30,629 What kinds of bulges do you see? Just being able to classify what it is they're 85 00:05:30,629 --> 00:05:35,088 looking at by sight. Similarly we have Planet Hunters, this is a, well, 86 00:05:35,088 --> 00:05:41,044 from their tutorial, where they walk through premises on how you can identify a transit. 87 00:05:41,044 --> 00:05:45,941 Ways in which these levels that we see here, dip down, when a planet transit is identified. 88 00:05:45,941 --> 00:05:51,871 So we have again the small idea of looking, classifying, making a note, but in both these cases 89 00:05:51,871 --> 00:05:56,295 we also have this very exciting thing that is a "free text box", where someone says 90 00:05:56,295 --> 00:06:00,186 "Do you see anything that is of interest, is there anything that you want to discuss, 91 00:06:00,186 --> 00:06:03,887 from what you've seen?" So more than just seeing, repeating, replicating, we have 92 00:06:03,887 --> 00:06:07,720 the ability to discuss, to take things to a higher level, to really reflect on 93 00:06:07,720 --> 00:06:11,398 what it is that we're seeing. So crowdsourcing, again, down 94 00:06:11,398 --> 00:06:14,765 at that lower level of Bloom's Taxonomy, citizen science is the ability to go 95 00:06:14,765 --> 00:06:18,065 a little bit higher. Thinking about applying the knowledge that you have, 96 00:06:18,065 --> 00:06:23,321 what you gained from doing the project, thinking about science on a larger scale. 97 00:06:23,321 --> 00:06:26,408 So our basic principles of Citizen Science say these these are 98 00:06:26,408 --> 00:06:30,077 volunteers, non-specialists, people who are not trained in science 99 00:06:30,077 --> 00:06:33,697 Governed by and under the leadership of people who know what they're doing in science, 100 00:06:33,697 --> 00:06:39,042 and have that training, or that title of scientist, to answer real-world questions. 101 00:06:39,042 --> 00:06:42,208 Because scientists don't want people to just look at galaxies for their help, 102 00:06:42,208 --> 00:06:45,950 though they are pretty just to look at anyway, they want people to look at those galaxies 103 00:06:45,950 --> 00:06:48,906 so they can classify them and know more about what's going on 104 00:06:48,906 --> 00:06:52,208 out there. In one article that I read about galaxies, they mentioned that 105 00:06:52,208 --> 00:06:55,933 they first know what's successful when they classify the amount of time, 106 00:06:55,933 --> 00:07:00,219 the amount of results found by these citizen scientists, and the number of 107 00:07:00,219 --> 00:07:05,225 person hours that would have taken for the original researcher who was going through 108 00:07:05,225 --> 00:07:09,516 by hand, on his own, looking at all these galaxies on his own, to go through, 109 00:07:09,516 --> 00:07:13,418 and make these same distinctions. They can do about fifty thousand a week, 110 00:07:13,418 --> 00:07:18,965 seventy thousand done in the first two days, so it's a lot of things that you can do. 111 00:07:18,965 --> 00:07:25,770 Again, small tasks, macro scale, lots of people, find the answers. 112 00:07:25,770 --> 00:07:29,629 So it seems to be a win-win proposition for everybody. Professionals get data, 113 00:07:29,629 --> 00:07:33,696 volunteers build skills. They learn how to look at a galaxy, what is it that they are 114 00:07:33,696 --> 00:07:37,469 looking at when they look at a galaxy. How you identify it, the transit of a planet. 115 00:07:37,469 --> 00:07:41,391 So the real skills that a scientist use to try and answer some of their questions, 116 00:07:41,391 --> 00:07:48,775 these citizen scientists actually get to use on their own. So everybody wins, alright. 117 00:07:48,775 --> 00:07:54,546 In 2006, the United States Holocaust Memorial Museum opened an exhibition called 118 00:07:54,546 --> 00:07:58,503 "Give me your children: Voices from the Lodz Ghetto" This was an exhibition 119 00:07:58,585 --> 00:08:03,022 built around a student diarist, child diarist, who then lived in the Lodz Ghetto, 120 00:08:03,022 --> 00:08:08,343 after 1940. One of the artifacts that was part of this exhibition was an album. 121 00:08:08,343 --> 00:08:13,274 An album of 14,000 names, signed by the students of the Lodz Ghetto, presented to 122 00:08:13,274 --> 00:08:16,658 (Mordechai) Chaim Rumkowski, who was the administrator, on Rosh Hashanah, 123 00:08:16,658 --> 00:08:20,688 the Jewish newyear, 1941. So we have this incredible artifact, 124 00:08:20,688 --> 00:08:25,914 this album full of signatures, and we knew nothing about it. 125 00:08:25,914 --> 00:08:28,525 We knew that these were students who had signed their names. 126 00:08:28,525 --> 00:08:31,274 We knew that they were about thirty or so different schools 127 00:08:31,274 --> 00:08:34,300 who had students sign their names. And we had another document that 128 00:08:34,300 --> 00:08:37,875 gave us some framework as to how old these students were in each school. 129 00:08:37,875 --> 00:08:41,873 But, the question that we asked as we brought this album forth 130 00:08:41,873 --> 00:08:44,936 was could you have today's students, look through 131 00:08:44,936 --> 00:08:46,959 our data for the things that we would normally be used 132 00:08:46,959 --> 00:08:51,622 as researchers at the museum, and try to figure out who these students were, 133 00:08:51,622 --> 00:08:55,413 as well as what happened to them. This was really an experimental project, 134 00:08:55,413 --> 00:08:58,321 the question wasn't just "What happened to those children?" but would it actually work 135 00:09:01,229 --> 00:09:04,137 to put today's students at work, trying to figure out who these 136 00:09:04,137 --> 00:09:07,855 students of [yesteryear] were. Seven years into the project 137 00:09:07,855 --> 00:09:11,087 we still call this an experimental citizen history project. 138 00:09:11,087 --> 00:09:13,198 We're still very much in beta, we're still trying to figure out 139 00:09:13,198 --> 00:09:17,054 where all the lessons are. But we do at least have a platform. 140 00:09:17,054 --> 00:09:19,988 Here I'll show you the URL for this on the next slide. 141 00:09:19,988 --> 00:09:22,653 This is the Children of the Lodz Ghetto Memorial Research Project, 142 00:09:22,653 --> 00:09:27,454 we have, at this point, about 8500 names available for research. 143 00:09:27,454 --> 00:09:30,316 We have them up, transcribed in the database, and our student users 144 00:09:33,178 --> 00:09:36,040 and volunteer users go through, select a name they want to research, 145 00:09:36,040 --> 00:09:39,528 and then go into our databases and see if they could figure out who the person was, 146 00:09:39,528 --> 00:09:43,219 who most likely sign their name in the album. Then figuring that out, figuring out who 147 00:09:43,219 --> 00:09:47,222 their most likely candidate is, going through outlets even further, to see if they can 148 00:09:47,222 --> 00:09:51,627 figure out what happened to that person, after the Ghetto. Were they able to 149 00:09:51,627 --> 00:09:58,064 survive the war, did they perish, where, if so. So we have, as we seen in other 150 00:09:58,064 --> 00:10:01,429 crowdsourcing and citizen science projects up here, we have a framework 151 00:10:01,429 --> 00:10:03,938 where we ask you to put into our research. What was the name that you found? 152 00:10:03,938 --> 00:10:08,803 What was the date of birth if there was one? What street addresses did you find, 153 00:10:08,803 --> 00:10:11,575 associated with this person? And we also have this all important 154 00:10:11,602 --> 00:10:15,552 free textbox, where we ask, not only, how was it that you're able to come 155 00:10:15,714 --> 00:10:19,431 across who this person was, but talk to us about the process. 156 00:10:19,431 --> 00:10:22,015 What was it that made you realize that this was the right person, 157 00:10:22,015 --> 00:10:25,113 as opposed to some other [inaudible name]. How did you know? What was it 158 00:10:25,113 --> 00:10:29,227 about the document, what can you determine about the document? 159 00:10:29,227 --> 00:10:33,069 So having done again, the higher order thinking of "What do we do, when 160 00:10:33,069 --> 00:10:36,295 we look at documents?" and "What can we know from the document?" 161 00:10:36,295 --> 00:10:42,303 and "What do we simply not know?" We've seen from the document that a lot of students like to jump to conclusions 162 00:10:42,303 --> 00:10:45,379 that "Oh couldn't find anything else beyond stage 1, this person clearly 163 00:10:45,457 --> 00:10:48,609 must have perished in [inaudible] there's nothing else to be found." 164 00:10:48,609 --> 00:10:51,582 Quite frankly the answer to that is, well, no, the only thing that we know 165 00:10:51,582 --> 00:10:54,855 we can't find the document is that, we don't know yet. 166 00:10:54,855 --> 00:10:57,908 The document just isn't there. Doesn't tell us anything, just tell us 167 00:10:57,908 --> 00:11:02,378 there are big gaps. I want to talk about these big gaps momentarily. 168 00:11:02,378 --> 00:11:07,269 They themselves are actually a big part of citizen history museums. 169 00:11:08,474 --> 00:11:11,495 So, going back to our friendly framework of Bloom's Taxonomy, 170 00:11:11,495 --> 00:11:15,193 keeping crowdsourcing down here at the lower level, citizen history tries 171 00:11:15,193 --> 00:11:19,000 to go even higher. Getting people not only to analyze a text but also to analyze 172 00:11:19,000 --> 00:11:22,432 their thinking, to reflect on what it is that they are doing. And really recognize 173 00:11:22,432 --> 00:11:25,710 they are building skills. In addition, they are still going through, helping us 174 00:11:25,710 --> 00:11:28,949 researchers try and answer these big questions in history. 175 00:11:28,949 --> 00:11:32,367 So we put a lot of our trust in their hands, put a lot of documents out there, 176 00:11:32,367 --> 00:11:35,047 and then ask them to reflect on their process, and on the process 177 00:11:35,047 --> 00:11:38,525 of doing history in general. 178 00:11:38,525 --> 00:11:41,796 So, knowing that much, knowing our framework with this project that 179 00:11:41,796 --> 00:11:45,664 we have, let's return to our title and talk about some words. 180 00:11:45,664 --> 00:11:49,449 Because we present today only one possible framework, one possible 181 00:11:49,449 --> 00:11:53,236 working nature of citizen history. There are a lot of best practices 182 00:11:53,236 --> 00:11:56,412 that we could draw from this, we all have to go back to the words 183 00:11:56,412 --> 00:12:03,217 that we use. For instance, what is a citizen? Citizens, we usually talk 184 00:12:03,299 --> 00:12:05,773 about them as citizens of nation, citizens of a group of people, 185 00:12:05,773 --> 00:12:10,446 who are members of a certain group. And these citizen have two things. 186 00:12:10,446 --> 00:12:16,492 They have rights and they have responsibilities. Well, we museums, we're really good at 187 00:12:16,492 --> 00:12:21,058 responsibilities. We're really good at saying "Please, come in to our museum space, 188 00:12:21,058 --> 00:12:25,214 But here's all the things that you can't do: don't eat, don't drink, don't smoke, 189 00:12:25,214 --> 00:12:28,650 don't take pictures, don't poke the priceless raw files." 190 00:12:28,650 --> 00:12:32,646 But, what is it that we can give our visitors, our users, the people who 191 00:12:32,646 --> 00:12:36,653 come in our space, as far as the rights go. We're not particular 192 00:12:36,653 --> 00:12:40,984 good at saying "here's what you can do, with our stuff." So if we actually 193 00:12:40,984 --> 00:12:44,525 set out to create a citizen project, what we need to be able to do, 194 00:12:44,525 --> 00:12:48,765 is to give people both responsibilities as well as rights in that space 195 00:12:48,919 --> 00:12:52,725 that we create. Furthermore, going on to history. 196 00:12:52,725 --> 00:12:55,749 History, in this case, we have to take within the framework 197 00:12:55,749 --> 00:13:01,989 of history in a museum. Since history is really messy. 198 00:13:01,989 --> 00:13:05,294 There's a lot of different theories on what history is, as far as I can tell. 199 00:13:05,294 --> 00:13:09,026 History itself really has no big answers, no big truth. 200 00:13:09,026 --> 00:13:11,777 History, as it stands right now, is just based on the documents. 201 00:13:11,777 --> 00:13:15,398 The interpretations that we had at our disposal in this moment. 202 00:13:15,398 --> 00:13:18,278 So that they change tomorrow, when a new archive is open, 203 00:13:18,278 --> 00:13:20,469 a new interpretation comes along, something that makes us rethink 204 00:13:20,469 --> 00:13:25,457 everything that we've ever thought to be true, about a certain part of the field. 205 00:13:25,457 --> 00:13:29,978 History takes interpretation, and history is a constant asymptotic approach. 206 00:13:29,978 --> 00:13:34,815 To the truth, without really any expectations that it will ever achieve the truth itself. 207 00:13:34,815 --> 00:13:40,443 That one big knowledge about what history is, or may be. 208 00:13:40,443 --> 00:13:44,668 Museums don't really like messy. We like to be able to put things 209 00:13:44,668 --> 00:13:48,230 up on our walls, put the text up and leave it there for a long time. 210 00:13:48,230 --> 00:13:52,130 Now whatever the interpretation is, that we have to take from this original data, 211 00:13:52,130 --> 00:13:55,742 from our understanding of history, we pick one frame, and that's 212 00:13:55,742 --> 00:13:58,679 what we put up. Hanging on the walls and say, "Here you go visitors, 213 00:13:58,679 --> 00:14:03,742 this is truth, this is what happened in this historical period." And because we are really good at 214 00:14:03,742 --> 00:14:07,043 broadcast model, we're not particularly good at listening back. 215 00:14:07,043 --> 00:14:10,602 And hearing all the questions people might have, say look at this one interpretation, 216 00:14:10,958 --> 00:14:18,476 that we have put forward, about history. So when you're talking about the opposite 217 00:14:18,590 --> 00:14:20,994 of the broadcast model, the idea that history is messy, there are 218 00:14:20,994 --> 00:14:24,482 no answers, we want to be able to have citizens in our space. Really get down 219 00:14:24,482 --> 00:14:28,831 to questions of trust. Museums often say that we are 220 00:14:28,831 --> 00:14:32,230 instruments of public trust. The public places a lot of their trust in us, 221 00:14:32,342 --> 00:14:36,840 to be able to say, this is fact, this is truth. You're coming to my museum, 222 00:14:36,840 --> 00:14:40,455 to learn something, and you'd expect that the knowledge being just 223 00:14:40,542 --> 00:14:43,593 passed down to you, given to you and you'll osmose it, from looking 224 00:14:43,593 --> 00:14:47,682 at our wall text, and seeing our artifacts. And that what you'll know. 225 00:14:47,682 --> 00:14:51,702 But of course, we now know that history is messier than that. 226 00:14:51,702 --> 00:14:54,574 And simply heading down one interpretation, one framework, 227 00:14:54,574 --> 00:14:58,569 is not sufficient. It's just one way of looking at things. 228 00:14:58,569 --> 00:15:01,848 But if museums were actually going to open up all these interpretations 229 00:15:01,848 --> 00:15:04,604 of history, all these different frameworks and ways of going about it, 230 00:15:04,604 --> 00:15:08,813 would that then, hurt their ability to be instruments of public trust? 231 00:15:08,813 --> 00:15:12,929 By trusting the public, it then help correct our image as organizations 232 00:15:12,929 --> 00:15:18,984 that can be trusted in society. We kind of have this Circle of Trust, 233 00:15:18,984 --> 00:15:22,089 that we keep on down low, and inside our own frameworks, 234 00:15:22,089 --> 00:15:26,280 among our own staff in museums. And in the Circle of Trust we have 235 00:15:26,280 --> 00:15:29,282 often the really scary things that we don't really want to talk about. 236 00:15:29,282 --> 00:15:32,874 Like the fact that we don't know everything. We like to pretend that we do, 237 00:15:32,874 --> 00:15:36,390 but we really don't. And there's a lot of information or questions in our 238 00:15:36,390 --> 00:15:39,311 collections where there's answers might be, we just, maybe, haven't 239 00:15:39,311 --> 00:15:41,933 gone through our collections as deeply as we might like, 240 00:15:41,933 --> 00:15:45,242 because there's a lot of them. There's a lot of stuff out there, there's 241 00:15:45,242 --> 00:15:48,262 a lot of data. It takes a long time to get through it. There might be answers 242 00:15:48,262 --> 00:15:51,248 out there that will completely change the way we present this information. 243 00:15:51,393 --> 00:15:53,580 Whispers [inaudible] 244 00:15:53,580 --> 00:15:56,668 And the fact of the matter is, that as we answer these questions 245 00:15:56,668 --> 00:16:00,935 we're not going to find any big truth, any big answers, again, this constant 246 00:16:00,935 --> 00:16:04,378 asymptotic approach to what the truth might be, we're just going to find 247 00:16:04,378 --> 00:16:08,319 more questions. We're just going to have an even further path ahead of us. 248 00:16:08,319 --> 00:16:11,532 But we really don't like to talk about that, so you should know it well enough. 249 00:16:11,532 --> 00:16:15,254 We place ours -- it's kind of hard to see here,-- but there's a big red brick wall 250 00:16:15,254 --> 00:16:18,647 around this circle of trust, because we don't like to talk about it, or to share 251 00:16:18,647 --> 00:16:23,497 it with the public. But what if we do? What if we actually accept that there are 252 00:16:23,612 --> 00:16:26,885 people out there, who wanted to know that we have questions. Who want 253 00:16:26,885 --> 00:16:31,714 to know what's still out there to be seen and to be discovered, who realize that 254 00:16:31,714 --> 00:16:35,495 museums maybe don't really know everything. And they're really curious about what's 255 00:16:35,495 --> 00:16:40,083 sitting inside that Circle of Trust. What haven't we explored yet. 256 00:16:40,083 --> 00:16:43,776 So, what if the museum said, "well yeah, there's a lot of really messy 257 00:16:43,776 --> 00:16:48,250 stuff in there, things that we haven't explore, a lot of questions, that we still 258 00:16:48,250 --> 00:16:52,720 have to go through? And then we actually take the curiosity of our visitors 259 00:16:52,720 --> 00:16:56,142 into play, they actually say "Well yeah, we've got questions too. 260 00:16:56,142 --> 00:17:00,280 And we've been trying to ask them, you just haven't been listening to us." 261 00:17:00,280 --> 00:17:03,091 Well we have to warn them first, it's kind of messy in there, it's really 262 00:17:03,091 --> 00:17:09,926 kind of scary. And as we help them to enter the Circle of Trust where we keep 263 00:17:09,926 --> 00:17:12,835 all of our questions and our data, and our unknown unknowns, 264 00:17:12,835 --> 00:17:16,469 those questions that lead to further questions. There's places where we have no data, 265 00:17:16,469 --> 00:17:19,689 those things that we're really curious about, and we wish that this one more archive 266 00:17:19,689 --> 00:17:24,440 would open up, that we'd be able to get to their stuff. That might have some of those answers. 267 00:17:24,440 --> 00:17:27,795 There's places where there are gaps in the record. 268 00:17:28,437 --> 00:17:31,324 We wouldn't just sign our visitors into there, completely unequipped. 269 00:17:31,324 --> 00:17:35,370 We'd give them a tool kit, we'd give them some binoculars, 270 00:17:35,370 --> 00:17:38,031 so they'd be able to look closer at things. We'd give them a wrench, 271 00:17:38,031 --> 00:17:40,155 that they can actually go through and tweak the data, see what 272 00:17:40,155 --> 00:17:42,773 they are playing with, messing around, in the stuff that we have, 273 00:17:42,773 --> 00:17:46,820 as well as a hardhat, because, well, who knows what will fall out 274 00:17:46,820 --> 00:17:50,091 when we actually shake the history and what's in there. 275 00:17:50,091 --> 00:17:55,038 So this toolkit are the things that allow citizens, our visitors, our volunteers, our users, 276 00:17:55,038 --> 00:17:59,020 to enter this space, this Circle of Trust, the things that we're really curious about. 277 00:17:59,020 --> 00:18:02,997 To enter into our questions and into our data. Working in partnership with us. 278 00:18:02,997 --> 00:18:04,727 To answer these questions. 279 00:18:04,988 --> 00:18:08,962 Some of these when we look at citizen history, are the questions historians have 280 00:18:08,962 --> 00:18:13,327 for themselves. The ways that historians do history, history as a process. 281 00:18:13,327 --> 00:18:16,533 So how does historians look at a source? What's available to us in the source 282 00:18:16,533 --> 00:18:19,010 and what's the context for it. What questions are we trying 283 00:18:19,010 --> 00:18:23,361 to answer by looking at the source. What's new? What might we be unlocking 284 00:18:23,361 --> 00:18:26,320 with this source, what are we looking at that might not have been considered before? 285 00:18:26,320 --> 00:18:29,283 What's in your interpretation, a new piece of data, it's pointing us 286 00:18:29,283 --> 00:18:34,411 in a new place. In the case of the Children of the Lodz Ghetto project, 287 00:18:34,411 --> 00:18:37,515 we've been able to identify a couple of these pointers. Then our citizens 288 00:18:37,515 --> 00:18:41,076 as they go through try to identify these children, have an easier time in 289 00:18:41,076 --> 00:18:45,629 going through our stuff, because we know that naming conventions in 1920s and 1930s 290 00:18:45,629 --> 00:18:49,789 were a little different than you might expect here in the States, because your 291 00:18:49,789 --> 00:18:52,886 average student would have a Polish name, and an Yiddish name, and probably 292 00:18:52,886 --> 00:18:55,730 an nickname, maybe even a middle name. All of which could be used in 293 00:18:55,730 --> 00:18:58,476 any number of documents. So then you'll be able to accept there are 294 00:18:58,476 --> 00:19:02,030 a lot of names for the same person, helps people to be able to read sources 295 00:19:02,030 --> 00:19:04,739 and jump to fewer conclusions. Be able to be more open, 296 00:19:04,739 --> 00:19:07,834 to different interpretations and different names that maybe out there. 297 00:19:07,834 --> 00:19:11,373 In addition, we're working with a mostly American audience. So being able to tell 298 00:19:11,373 --> 00:19:15,459 our users that in these documents you'll going to see the day first, 299 00:19:15,459 --> 00:19:19,522 and then the month, helps them better to unlock what it is they're seeing. 300 00:19:19,522 --> 00:19:23,845 And instead of putting their American lens onto it, have a better understanding 301 00:19:23,845 --> 00:19:29,109 of what it is they are actually seeing. So, thus hardhatted, and wrenched, 302 00:19:29,109 --> 00:19:33,024 and binoculared, we send our users into the Circle of Trust, and while 303 00:19:33,024 --> 00:19:35,525 we're at it we might as well jump into that Circle of Trust. 304 00:19:35,525 --> 00:19:39,469 We might as well bring the museum into that Circle of Trust, accept that 305 00:19:39,469 --> 00:19:41,157 we have questions and more data and unknown unknowns. 306 00:19:41,157 --> 00:19:45,251 And we're all in this together. And a funny thing happens. 307 00:19:45,251 --> 00:19:48,159 Because rather than being our usual broadcaster model museums 308 00:19:48,159 --> 00:19:52,855 just going out and say, "Here's truth, take it in." We actually have conversation. 309 00:19:52,855 --> 00:19:55,964 We have users talking to the museum and the museum talking back. 310 00:19:55,964 --> 00:19:58,615 We have users talking to one another, helping each other to grow through 311 00:19:58,615 --> 00:20:02,657 their research, and as these questions and conversations iterate back and forth, 312 00:20:02,657 --> 00:20:05,862 back and forth, we actually have more growth than we would've had 313 00:20:05,862 --> 00:20:09,401 when we're just a museum talking to itself. Or just users speaking to one another. 314 00:20:09,401 --> 00:20:12,496 Because the museum still have a really important role to play. 315 00:20:12,496 --> 00:20:15,566 We are the scaffolders. In addition to giving people our questions, 316 00:20:15,647 --> 00:20:19,167 our honest research, our data, we're the ones who can help our users 317 00:20:19,167 --> 00:20:24,550 to go from just coming in out of curiosity to actually going out with a skill set. 318 00:20:24,550 --> 00:20:29,738 Things they can use and apply in their own lives beyond just the Circle of Trust. 319 00:20:29,738 --> 00:20:32,138 So what do we get out of this? When we open up our users 320 00:20:32,138 --> 00:20:37,066 and the museum itself to accepting we have questions, data, and unknown unknowns, 321 00:20:37,066 --> 00:20:40,397 the museum gets connections. Connections among their [inaudible], again, 322 00:20:40,397 --> 00:20:44,471 kind of a crowdsourcing model of lots of people looking at our stuff, at the same time, 323 00:20:44,471 --> 00:20:48,464 drawing, from the wisdom of the crowd, some of these answers. 324 00:20:48,464 --> 00:20:51,096 We do get some of these answers to some of these questions that we have 325 00:20:51,096 --> 00:20:54,760 and we get more questions, of course. Everytime we try to answer a question 326 00:20:54,760 --> 00:20:57,397 we just end up with more questions and more directions that we could 327 00:20:57,397 --> 00:20:59,601 take our research in. And perhaps these are questions 328 00:20:59,601 --> 00:21:03,469 we haven't considered before. Because we've got people coming in with fresh eyes. 329 00:21:03,570 --> 00:21:06,948 Looking at our stuff in ways we might not have considered before. And thus 330 00:21:06,948 --> 00:21:10,450 where we would already have more questions, we have more and more questions. 331 00:21:10,450 --> 00:21:15,847 It's great! So what do our users get out of it? Now that the museum's gotten all this 332 00:21:15,847 --> 00:21:20,017 good stuff from the people who work in their data. Well, the user discover. 333 00:21:20,017 --> 00:21:23,345 What we know, truth about history. That there are no simple answers, that 334 00:21:23,345 --> 00:21:27,793 history is messy. In a lot of cases they also get a very personal connection 335 00:21:27,793 --> 00:21:30,933 to the history. We've discovered that from our users at least. 336 00:21:30,933 --> 00:21:34,361 We have students working on research about students, they get very personally 337 00:21:34,361 --> 00:21:38,899 invested in looking at these individuals, their lives, their families, and what happened 338 00:21:38,899 --> 00:21:43,109 to them. So having a personal connection to this one aspect of history often helps them 339 00:21:43,109 --> 00:21:46,010 being a greater personal connection to the rest of history as well. 340 00:21:46,010 --> 00:21:49,995 And frankly, we don't ask them to give back their hardhats, their wrenches, 341 00:21:49,995 --> 00:21:53,591 their binoculars when they leave. We let them keep it. 342 00:21:53,591 --> 00:21:56,267 So they take all of these great skills they have developed, within 343 00:21:56,267 --> 00:22:01,317 the Circle of Trust, within the museum's setting, and take them out into the world. 344 00:22:01,317 --> 00:22:06,147 Because really what's at stake here isn't just citizens being citizens of our sphere 345 00:22:06,147 --> 00:22:08,841 having rights and responsibilities where we are, but it's about their 346 00:22:08,841 --> 00:22:12,781 citizenship. One of the great things about the study of history, the process 347 00:22:12,781 --> 00:22:15,680 that we go through as we look at history, is that a lot of the skills 348 00:22:15,680 --> 00:22:20,362 that we use looking at a document, making an argument, talking to one another, 349 00:22:20,362 --> 00:22:24,640 are also skills for the public sphere. And on the internet today, it's kind of 350 00:22:24,640 --> 00:22:30,134 a murky monkey place, where there's a lot of debate and dialogue going on, 351 00:22:30,134 --> 00:22:34,474 without a lot of people talking to or listening to one another. 352 00:22:34,474 --> 00:22:37,542 So what if we're actually be able to go into this digital area where our 353 00:22:37,542 --> 00:22:41,925 citizen history lives, dig people out, you know, have this skill set of being able to 354 00:22:41,925 --> 00:22:46,207 look critically at a source, think critically about what they're hearing, and being able 355 00:22:46,207 --> 00:22:50,095 to form a cogent argument, having send them back out to the murk 356 00:22:50,095 --> 00:22:53,858 of the internet, and see what happens. See if we could actually improve 357 00:22:53,858 --> 00:22:58,277 civil discourse, by having this new generation not of trained historians 358 00:22:58,277 --> 00:23:03,647 but of people trying to think historically. Take their skill set back out into the world. 359 00:23:03,647 --> 00:23:08,169 So let's go back to our words. Citizen history and radical trust in museums. 360 00:23:08,169 --> 00:23:11,867 What does this mean for best practices for citizen history? Well, museums, 361 00:23:11,867 --> 00:23:16,533 we have to remember that we're more than just our four walls. That we are also 362 00:23:16,533 --> 00:23:19,346 the additional space for the people who come in to our walls. 363 00:23:19,346 --> 00:23:22,600 They need to be able to think beyond just what we want to present. 364 00:23:22,600 --> 00:23:26,111 In this very closed box. They are to think about the larger conversations 365 00:23:26,111 --> 00:23:31,903 going on around us, in the world at large. History is living, breathing, growing -- 366 00:23:31,935 --> 00:23:34,565 something that is constantly evolves. In an early version of this talk 367 00:23:34,644 --> 00:23:38,423 I didn't have history made history, history is shared. History is noise, 368 00:23:38,423 --> 00:23:42,083 and that was more active than just the static noun, of history. 369 00:23:42,083 --> 00:23:46,467 Because history should never be static. So the knowledge that history is constantly 370 00:23:46,467 --> 00:23:50,696 growing and evolving and changing, and what is true for history today 371 00:23:50,696 --> 00:23:53,932 might not be true tomorrow. Also means that when we have our projects 372 00:23:53,932 --> 00:23:56,841 going on we need to be able to take whatever it is that we're learning, 373 00:23:56,841 --> 00:23:59,810 and reiterated back into the project. To be able to have the assumptions 374 00:23:59,810 --> 00:24:03,204 that we make for our citizen users grow and change, something learn 375 00:24:03,204 --> 00:24:05,790 more and more from. 376 00:24:05,790 --> 00:24:09,394 Citizens have rights and responsibilities in your online space, you've gotta be able to 377 00:24:09,394 --> 00:24:13,426 let them in. Because it's not just enough to say "Come in and look at our stuff 378 00:24:13,426 --> 00:24:16,409 precisely the way that we want you to." We have to be able to give them the right 379 00:24:16,605 --> 00:24:20,239 to go into our data, muff around and see what they are curious about within that 380 00:24:20,239 --> 00:24:25,604 framework, and send us their questions for whatever it is that they've uncovered. 381 00:24:25,604 --> 00:24:28,092 Trust is hugely public, as we just talked about, it's really the Circle of Trust, 382 00:24:28,092 --> 00:24:32,658 the idea of the public trust, and the fact that opening our trust to the public 383 00:24:32,658 --> 00:24:35,740 doesn't break down our trust. It's as if it's becoming a partnership, 384 00:24:35,740 --> 00:24:38,420 the way that we can all grow from working together. So we have to be able to 385 00:24:38,420 --> 00:24:44,000 welcome our community into our questions, and be able to, willing, to take our authority 386 00:24:44,000 --> 00:24:47,338 out just enough to be able to say, "Alright, what answers do you have? 387 00:24:47,338 --> 00:24:51,951 What questions do you have for us, what can you do to bring in to our sphere, 388 00:24:51,951 --> 00:24:58,144 to help us all grow together." And frankly the all important word, and. 389 00:24:59,225 --> 00:25:05,097 It's really bridging here, not just citizen history, and radical trust of museums, or just 390 00:25:05,177 --> 00:25:09,337 citizens, and museums. It's really about partnership and dialogue. 391 00:25:09,337 --> 00:25:13,306 Whenever we look at this, it's not just about two things working across purposes, 392 00:25:13,306 --> 00:25:16,740 it's people who think they'll be working together. In a partnership. 393 00:25:16,740 --> 00:25:20,332 So not only it's this about our citizens, it's also about what the museum must do 394 00:25:20,332 --> 00:25:23,380 within the space, so we have to be able to scaffold the skills we want to build, 395 00:25:23,380 --> 00:25:26,904 we have to be able to engage our users. This community takes a lot of caring 396 00:25:26,904 --> 00:25:30,257 and feeding, a lot of time. To be able to make sure people are getting the skills, 397 00:25:30,257 --> 00:25:34,021 building the skills, learning the things that we'll hope they'd take away from this. 398 00:25:34,021 --> 00:25:38,101 And be able to say "We may not have the historical authority in this space, 399 00:25:38,101 --> 00:25:41,939 we have the understanding. How you go about, thinking historically, let's help you 400 00:25:41,939 --> 00:25:48,334 grow, let's all move along this continuum together. So, finally, instead of best practices 401 00:25:48,334 --> 00:25:53,388 I think about from these different ideas about citizens, history, and museums, you need to 402 00:25:53,388 --> 00:25:56,318 be able to start with a question that begs answers. Something that is actually 403 00:25:56,318 --> 00:25:59,811 a legit question in history. It's not enough just to give people busy work 404 00:25:59,811 --> 00:26:03,948 and say "Go." This is gotta be something that museums are actually curious about. 405 00:26:03,948 --> 00:26:06,689 Furthermore, we'll have to be able to welcome these fresh eyes into our stuff. 406 00:26:06,907 --> 00:26:10,809 We don't need everyone to be trained historians right off the bat, but that 407 00:26:10,809 --> 00:26:14,978 there's actually value in having people not necessarily worked with this data, 408 00:26:14,978 --> 00:26:18,701 with this period of history, or with these historical skills before, coming in 409 00:26:18,701 --> 00:26:21,975 and looking at our stuff. We need to be able to iterate and dialogue. 410 00:26:21,975 --> 00:26:25,240 Again, keeping in mind that this is never static, this should never stay 411 00:26:25,240 --> 00:26:28,838 in one place for very long, that our projects need to constantly be 412 00:26:28,838 --> 00:26:31,772 evaluated and reevaluated, taking knowledge that we've learned, 413 00:26:31,772 --> 00:26:35,118 putting it back into the project, and remembering it's always about 414 00:26:35,118 --> 00:26:39,183 the dialogue between the museum and it's users. Between users and users. 415 00:26:39,183 --> 00:26:42,627 The conversation that goes on in that space is just as important what we find out 416 00:26:42,627 --> 00:26:46,781 from it. We need to make sure that there is that space, for debate and discussion. 417 00:26:46,781 --> 00:26:50,041 We've got some place for these people to go, to be able to talk comfortably 418 00:26:50,041 --> 00:26:53,373 to one another. We have to be able to create opportunities for growth, 419 00:26:53,679 --> 00:26:56,219 as people find that they are getting more and more into these skills, 420 00:26:56,219 --> 00:26:58,563 learning more and more about what they are doing. We need to 421 00:26:58,563 --> 00:27:01,167 make sure that there's some place for them to go, beyond just the basic 422 00:27:01,167 --> 00:27:05,513 level of citizen history. In the Lodz Project, for instance, we have a level called 423 00:27:05,513 --> 00:27:09,711 expert reviewer, when users have gotten really good at doing the basic research 424 00:27:09,727 --> 00:27:13,837 that we ask them to do, we can then elevate them to the expert reviewer, and then 425 00:27:13,837 --> 00:27:16,742 as a result, they are then asked to go through and review the research 426 00:27:16,742 --> 00:27:21,217 that their colleagues, their peers have done. We elevate peers to a higher level, 427 00:27:21,217 --> 00:27:24,732 they then go talk to their peers as greater authority figures, 428 00:27:24,732 --> 00:27:27,416 thus giving them a little bit more empowerment and also give them 429 00:27:27,416 --> 00:27:32,814 their peers an opportunity to realize that there's opportunity for growth. 430 00:27:32,814 --> 00:27:35,378 (Student) And what's after that? (Elissa) What's after that? 431 00:27:35,378 --> 00:27:39,716 That's a great question. Once we've worked out the expert reviewer a little bit more, 432 00:27:39,716 --> 00:27:43,544 I'm hoping we'll find out. That's part of our next iteration 433 00:27:43,544 --> 00:27:47,409 as we learn more. And finally this community need a lot of caring 434 00:27:47,409 --> 00:27:49,630 and feeding. You gotta make sure you've got a community manager 435 00:27:49,630 --> 00:27:51,995 that is really, willing to be boots on the ground, constantly working 436 00:27:51,995 --> 00:27:57,456 with your people, with your users, with your citizens. And being there 437 00:27:57,456 --> 00:28:01,128 to answer their questions, to help them get through the murk of the unknown 438 00:28:01,128 --> 00:28:04,896 unknowns, you know, there's still value in there. Citizen history has 439 00:28:04,896 --> 00:28:09,001 truly been one of the great lapse of my professional life, and the more 440 00:28:09,001 --> 00:28:13,330 that I talk to users, learn from users, understanding this that we do, 441 00:28:13,330 --> 00:28:17,304 the more I like our users, the more that I love having them in our space, 442 00:28:17,304 --> 00:28:22,472 to be able to learn from them. And because you today are my citizens here, 443 00:28:22,472 --> 00:28:25,283 love to hear if you have any questions? 444 00:28:25,283 --> 00:28:27,927 Clapping 445 00:28:30,410 --> 00:28:35,173 (Host) Sure I got lots. Thank you for giving us an idea of what you do, and [inaudible] 446 00:28:35,173 --> 00:28:40,107 you are at it for seven years. You talked about museums as if there is this, sort of, 447 00:28:40,107 --> 00:28:44,346 global museum - of course there are different museums - but even within the Holocaust museum, 448 00:28:44,346 --> 00:28:49,659 could you talk about how, what kind of responses, support, and sponsorship 449 00:28:49,659 --> 00:28:59,853 you've gotten from curators, staff, directors, boards of trustees, sponsors, members, donors? 450 00:28:59,853 --> 00:29:02,889 (Elissa) Well this is little bit of where that radical part comes in, those words in the title 451 00:29:02,889 --> 00:29:07,518 that we didn't talk about. I kinda dispense the word radical pretty early on 452 00:29:07,518 --> 00:29:11,355 in the preparation process because this is really what museums are all about. 453 00:29:11,355 --> 00:29:15,077 (Audience Member) It's hardly radical anymore. (Elissa) Right, but within the framework 454 00:29:15,077 --> 00:29:19,140 of the Holocaust museum it kind of is. We're still very much nervous about 455 00:29:19,140 --> 00:29:22,824 having anybody who isn't us working on our data, one of the reason why it's been 456 00:29:22,824 --> 00:29:26,158 in beta for seven years, because we're worried about saying "The museum 457 00:29:26,158 --> 00:29:29,747 is doing this project where we're putting our data our there, come be part of us, 458 00:29:29,747 --> 00:29:34,384 and look at whatever you want." Because some elements in the museum 459 00:29:34,384 --> 00:29:37,776 are worried that they are going to ask for more data to be out there, 460 00:29:37,776 --> 00:29:42,610 Things that we aren't necessarily ready to have, out there there aren't very -- yea. 461 00:29:42,610 --> 00:29:46,792 We often got a lot of support from the educational community. 462 00:29:46,792 --> 00:29:52,306 Because the project again has been on the DL [down low] again, for seven years. 463 00:29:52,306 --> 00:29:55,138 Then when do the people find out about it, it's been a lot of fun 464 00:29:55,138 --> 00:29:58,405 in the last two and half years after we've mentioned it, the more people seemed 465 00:29:58,405 --> 00:30:02,770 to like it and really appreciate the fact that we give people empowerment within our space. 466 00:30:02,770 --> 00:30:08,307 We see a lot of opportunities for it, within educational, formal educational setting. 467 00:30:08,307 --> 00:30:15,209 As far as donors go we haven't really pushed to them that much. And now that I sit in 468 00:30:15,209 --> 00:30:18,135 the marketing department, there's definitely more opportunities for us to do that. 469 00:30:18,459 --> 00:30:22,067 About a year ago we went through and completely revamped the site, 470 00:30:22,067 --> 00:30:25,314 the screenshots that I showed earlier are from the new version. 471 00:30:25,314 --> 00:30:27,793 And the plan was always going to be that once we got it to that point, 472 00:30:27,793 --> 00:30:32,149 we're going to release it out of beta, and that it would go live, marketing 473 00:30:32,149 --> 00:30:34,960 would do this big push around it and we will get lots and lots of users, 474 00:30:34,960 --> 00:30:38,074 that would be wonderful, and we just never got there. 475 00:30:38,074 --> 00:30:41,333 Part of the reasons is an accident of timing. This is our 20th anniversary year 476 00:30:41,420 --> 00:30:46,395 and probably 90% of my time has been spent on working on the 20th, working 477 00:30:46,395 --> 00:30:50,832 our outreach around that. My other kind of [inaudible] been 478 00:30:50,832 --> 00:30:55,625 for that. So maybe if we done this the year before, we'd actually be able to 479 00:30:55,625 --> 00:30:57,891 run it through the marketing cycle and see what happened. 480 00:30:57,891 --> 00:31:00,730 (Audience Member) Here's some few more numbers -- (Elissa) Sure 481 00:31:00,730 --> 00:31:04,716 (Audience Member) How many people have contributed to that Lodz project? 482 00:31:04,716 --> 00:31:08,287 (Elissa) So we have about 1500 people working on the project, in some capacity 483 00:31:08,287 --> 00:31:10,538 or another. (Audience Member) Is that number increasing or decreasing? 484 00:31:10,538 --> 00:31:13,720 (Elissa) That number is increasing. We've been doing a lot of work, again, 485 00:31:13,720 --> 00:31:17,374 with classes. We tell teachers about the project, they work with their students. 486 00:31:17,374 --> 00:31:22,405 I do a webinar showing them how to use the project, and the teacher does the support. 487 00:31:22,405 --> 00:31:26,377 in the classroom then I give support at the back end as they turn research in. 488 00:31:26,377 --> 00:31:30,466 So that number is going to increase. Again, next week when I got another forty students 489 00:31:30,466 --> 00:31:35,508 from GW on this site. We do have the occasional user who comes across it and then 490 00:31:35,508 --> 00:31:40,294 goes hogwild on it. That, as people find this on their own, they would usually spend a lot more 491 00:31:40,294 --> 00:31:42,877 time on it. (Audience Member) And how many followers do you have 492 00:31:42,877 --> 00:31:46,195 on your Twitter feed? (Elissa) You mean personally or the museum? 493 00:31:46,195 --> 00:31:50,520 (Audience Member) Well @museums365 is that it? (Elissa) That's - I forgot - about 1400. 494 00:31:50,520 --> 00:31:54,661 The museum itself has 150,700 something. (Audience Member) So you do have an audience 495 00:31:54,752 --> 00:32:00,062 that you can reach by that twitter feed. So you use it to advertise events, 496 00:32:00,062 --> 00:32:04,848 do you promote these citizen history projects? (Elissa) We do, and particularly now, the way 497 00:32:04,848 --> 00:32:09,212 that our social media team is set up, I came over last October, and then 498 00:32:09,281 --> 00:32:12,856 by a month behind me, we have analyst person come over from collections. 499 00:32:12,856 --> 00:32:17,151 I've been in education for -- and so the two of us I ran the Lodz Ghetto project, 500 00:32:17,151 --> 00:32:20,843 he ran Remember Me, which is a crowdsourcing project in the vein 501 00:32:20,843 --> 00:32:23,943 of the American History Project where we had people sharing their 502 00:32:23,943 --> 00:32:29,912 personal knowledge, where the memories of, children in displaced children's camps. 503 00:32:29,912 --> 00:32:34,528 We have photographs that we show, these children, and ask "Does anybody remember this person? 504 00:32:34,528 --> 00:32:38,611 Do you know who this person is?" And people do and they share their story. 505 00:32:38,611 --> 00:32:42,453 It's really been remarkable to see how successful that's been. So we have two people working 506 00:32:42,453 --> 00:32:46,889 within this crowdsourcing field, now sitting in the social media. And I'm very excited to see 507 00:32:46,889 --> 00:32:53,951 what we can actually do with that, once we get out of the 20th muck. 508 00:32:53,951 --> 00:32:58,436 (Audience Member) I have many more questions but I should let others, pursue. 509 00:32:58,436 --> 00:33:05,869 (Fraistat) So, um, looking at the Children of the Lodz Ghetto site, and right at the top 510 00:33:05,869 --> 00:33:13,962 there's project status, so, twenty students known to have survived, so is this what's been known 511 00:33:13,962 --> 00:33:21,277 or verified through people working on this site? (Elissa) That's right, yeah. 512 00:33:21,370 --> 00:33:25,537 This is one of the additions that we put in with the new iteration of the site. 513 00:33:25,537 --> 00:33:32,494 We had done a bit evaluation with some of our users, and a little bit work from 514 00:33:32,642 --> 00:33:36,490 the Center for New Media and History, and they gave us some of their feedback. 515 00:33:36,490 --> 00:33:40,300 Among that was, people want to see the scope of what they are doing. How far along 516 00:33:40,300 --> 00:33:44,109 we're actually getting with this project. (Fraistat) I think that's really important, 517 00:33:44,109 --> 00:33:50,511 even including the number of citizen historians who have contributed 518 00:33:50,511 --> 00:33:57,943 to the project. I think that's a good thing to show too. They do this at NYPL, show 519 00:33:57,943 --> 00:34:04,340 the number of people, number of records that have been curated or transcribed. 520 00:34:04,340 --> 00:34:07,482 (Elissa) It's one of the things that they mentioned in that same article about galaxy zoo, 521 00:34:07,482 --> 00:34:11,016 was that, here at the three in the morning with my galaxies, you know, there are 522 00:34:11,016 --> 00:34:13,928 a couple thousand other people also up at three in the morning with their galaxies. 523 00:34:13,928 --> 00:34:17,518 So when their best [ribow] in the end, where we're so often on our own, 524 00:34:17,518 --> 00:34:21,499 we're actually very much with other people at the same time. 525 00:34:27,309 --> 00:34:33,302 I am an educator, I love questions, and I love wait time, so I'm willing to wait as long as it takes. 526 00:34:36,812 --> 00:34:40,718 (Audience) Yeah I didn't mention that I went to the museum last week, and now that you're saying 527 00:34:41,002 --> 00:34:47,689 saying about this, I don't remember that there was anything, lets say, in the area 528 00:34:47,689 --> 00:34:54,491 that talks about it. And I thought that, you know, that might be a good thing, 529 00:34:54,491 --> 00:34:59,557 to have something, where they're from or something, where they go to talk about 530 00:34:59,557 --> 00:35:05,349 this project, because, you know, looking around there are maybe, 531 00:35:05,349 --> 00:35:14,104 I think, you know, elderly people who have person of interest as they go to that museum. 532 00:35:14,104 --> 00:35:21,408 That might open up more -- (Host) So it's like how does 533 00:35:21,408 --> 00:35:26,657 the brick and mortar interact more tightly with the virtual here. 534 00:35:26,657 --> 00:35:29,739 (Elissa) And what we've been more willing to do in the brick-and-mortar space is then to say 535 00:35:29,739 --> 00:35:34,801 connect with us online. We've also been missing a lot of our community museums 536 00:35:34,872 --> 00:35:39,031 around the the symposium near some of our mall. Where we'd get to the end of the exhibition 537 00:35:39,031 --> 00:35:44,355 and say "What did you think? Tell us on twitter at Am-History Museum." So we are more willing 538 00:35:44,355 --> 00:35:50,069 to let people tell us, share their thoughts in the social space. So putting things 539 00:35:50,069 --> 00:35:53,906 in our Facebook wall, talking to them on Twitter, putting videos on Youtube, 540 00:35:53,906 --> 00:35:58,765 pinning stuff on Pinterest boards. But as far as interaction with our 541 00:35:58,765 --> 00:36:04,204 digital space, the things that are connected to us in visual and outside of social, 542 00:36:04,204 --> 00:36:08,537 we definitely have less of a push, to those into the museum itself. 543 00:36:08,537 --> 00:36:11,385 There is a space on the second floor of the museum, where our third 544 00:36:11,385 --> 00:36:14,806 crowdsourcing project, we have three going on right now, to a very much end. 545 00:36:14,806 --> 00:36:18,068 The World Memory Project, we're in partnership with Ancestry.com 546 00:36:18,068 --> 00:36:22,260 we have a bunch of names list, that we're trying to get transcribed, and we open 547 00:36:22,260 --> 00:36:26,999 those up to the Ancestry community to help us key in some of those names and dates 548 00:36:26,999 --> 00:36:32,474 and things from these giant databases. And there are two stations that are set up 549 00:36:32,474 --> 00:36:36,258 there. Where you are getting to help key in -- but again we don't talk about 550 00:36:36,258 --> 00:36:41,235 it very much. And I often do wonder if there is some kind of force separation 551 00:36:41,235 --> 00:36:44,406 between our brick-and-mortar self, and our digital space self. 552 00:36:44,406 --> 00:36:47,721 Because the brick and mortar, we can control, pretty much. We can control 553 00:36:47,721 --> 00:36:52,962 what conversations going in that space, we have information comes down from 554 00:36:52,962 --> 00:36:57,287 the museum at large. And the digital space was a little bit scarier. Right? We're not 555 00:36:57,287 --> 00:37:00,551 be able to control the conversations there as much. We are worried that people 556 00:37:00,551 --> 00:37:04,903 would just take our stuff and run away with it. And if we are not ready for that many people 557 00:37:04,903 --> 00:37:10,988 to look at our data and actually poke our stuff, poke our precious raw files, then having 558 00:37:10,988 --> 00:37:16,837 information leading to those things in the brick and mortar space can be 559 00:37:16,921 --> 00:37:20,670 a little bit scary sometimes. (Fraistat) And it's like on the other side of your ticket 560 00:37:20,670 --> 00:37:23,597 it could say "Work with us online." (Elissa) Totally. 561 00:37:23,597 --> 00:37:27,551 I would love that. (Fraistat) So the museum's greatest fear 562 00:37:27,551 --> 00:37:32,138 might be something like success where people demanded more and more. 563 00:37:32,138 --> 00:37:39,232 What's your biggest fear about citizen historian projects in the Holocaust museum? 564 00:37:39,232 --> 00:37:45,613 (Elissa) I think my fear is that it'll fail. And I believe in failing big and failing best. 565 00:37:46,485 --> 00:37:49,981 But I am worried that when we build it nobody will come, where we build it, 566 00:37:49,981 --> 00:37:54,507 people come, and then we can't share that with our internal community. 567 00:37:54,507 --> 00:37:57,480 We say "Look at all these great success we had." And they say "So what. 568 00:37:57,480 --> 00:37:59,881 What's the point?" That discrete experiment we were running 569 00:37:59,881 --> 00:38:03,701 where we have the trust of our users, we have a wonderful community 570 00:38:03,701 --> 00:38:07,688 that well iterates and talks to each other and learn skills, and goes out into the world 571 00:38:07,688 --> 00:38:13,837 that nobody on our side will listen enough. And that if this experiment fails, 572 00:38:13,837 --> 00:38:16,920 then how are we every going to convince them again? 573 00:38:16,920 --> 00:38:23,389 (Fraistat) It makes me think of -- there's all this talk about blended online education, 574 00:38:23,389 --> 00:38:31,432 and moves and the counter-discourse from people in pedagogy is about, well, 575 00:38:31,432 --> 00:38:38,818 we need learning outcomes that can be assessed. How do you measure 576 00:38:38,818 --> 00:38:42,776 the education that you are giving? But it seems to me that's the other 577 00:38:42,776 --> 00:38:50,886 part of the circuit that we don't have closed here yet. It's -- how do we document 578 00:38:50,886 --> 00:38:56,697 that we have taught citizens how to do history in a way that meets 579 00:38:56,697 --> 00:39:01,004 our own sense of what it means to do history. When we show how 580 00:39:01,004 --> 00:39:04,203 many people -- we could show how many people might have transcribed 581 00:39:04,203 --> 00:39:08,852 something, how do we document what they learned, and, make the 582 00:39:08,852 --> 00:39:13,165 the counter-argument to people who say "So what? So you've got some people 583 00:39:13,165 --> 00:39:16,739 who type some stuff in, big deal." (Elissa) It's really hard, it's where I think 584 00:39:16,739 --> 00:39:19,833 having the notes field so prominent really comes in. That we've given 585 00:39:19,833 --> 00:39:23,747 people the space, we ask them to share with us what their reflections are. 586 00:39:23,747 --> 00:39:26,607 And anecdotally I can tell you that people as they spend more and more time 587 00:39:26,607 --> 00:39:29,840 on the project get better and better at filling their skill, and they'd able to 588 00:39:29,840 --> 00:39:33,268 reflect more critically what is it that they are thinking. But in terms 589 00:39:33,268 --> 00:39:38,167 of being able to measure, to give it a name, I don't know if we can. 590 00:39:38,167 --> 00:39:39,907 I don't have to figure that out yet. We also have a lot of supporting 591 00:39:39,907 --> 00:39:43,754 teachers, who haven't quite grasp the idea either, I have one teacher 592 00:39:43,754 --> 00:39:47,707 who wanted to use the project such that the students would go on 593 00:39:47,707 --> 00:39:51,010 and research one student, and they would present the powerpoint 594 00:39:51,010 --> 00:39:54,772 of that student's life, in class. Then I had to tell him that 595 00:39:54,772 --> 00:39:58,767 you can't do that, because you are going to have kids who would go and 596 00:39:58,767 --> 00:40:02,718 look for a student, and find nothing there. That's the nature of the project, 597 00:40:02,718 --> 00:40:07,079 that's the nature of doing research. We don't know what we don't have. 598 00:40:07,079 --> 00:40:09,446 And in finding that out, that's part of the goal for us is to figure out 599 00:40:09,446 --> 00:40:12,146 we don't have what those gaps are. And so trying to put up a critical 600 00:40:12,146 --> 00:40:17,794 narrative on it, you can't always do that. The expectations just aren't the same. 601 00:40:17,794 --> 00:40:23,274 (Fraistat) Now thinking about you using the Bloom's model, you were saying that 602 00:40:23,274 --> 00:40:27,592 as we think through what we want to give people who interact with us, 603 00:40:27,592 --> 00:40:32,502 we want to climb up the scale. So, a kind of outcomes assessment 604 00:40:32,502 --> 00:40:36,919 would be to somehow to map back to that. And say, "We've brought people 605 00:40:36,919 --> 00:40:42,494 from here to here to here. But how you make that assessment is 606 00:40:42,494 --> 00:40:47,737 I mean, I'm thinking of it strictly from our own projects that are 607 00:40:47,737 --> 00:40:53,682 trying to do this, so, I'm self-interested in an answer to this problem it seems. 608 00:40:53,682 --> 00:40:56,636 Really hard stuff. (Elissa) I imagine you have, like an 609 00:40:56,636 --> 00:41:01,677 another crowdsourced group of people who would then go through those 610 00:41:01,677 --> 00:41:04,624 free text responses and code those. So you would have something like a 611 00:41:04,624 --> 00:41:08,638 separate project going on at the same time where they'll be able to have certain words 612 00:41:08,638 --> 00:41:12,687 or outcomes we'd be looking for. In those notes. 613 00:41:12,687 --> 00:41:15,994 (Audience) I know that there's been some discussion about this in the archives 614 00:41:15,994 --> 00:41:21,947 field in particular the question of instruction and how much when you bring in a group 615 00:41:21,947 --> 00:41:24,897 of students into the archives and you teach them how to do research, 616 00:41:24,897 --> 00:41:28,327 teaching them actually handling the skills, and what they've been doing 617 00:41:28,327 --> 00:41:32,735 is a pre- and post-test. And trying to compare the results to see 618 00:41:32,735 --> 00:41:36,956 what they've actually learned. But there's a whole new set of research 619 00:41:36,956 --> 00:41:41,575 that is going into this because no one is really quite sure that actually works. 620 00:41:41,575 --> 00:41:47,572 But, I think this is a critical issue for a lot of disciplines right now, 621 00:41:47,572 --> 00:41:51,117 is trying to figure out what it is you are trying to evaluate 622 00:41:51,117 --> 00:41:55,474 and how you going to do that evaluation. 623 00:41:55,474 --> 00:41:58,885 (Host) I'm wondering off, also it gets to the top of the Bloom's pyramid , 624 00:41:58,885 --> 00:42:03,276 when you get to that true creative level, but when you start seeing your users 625 00:42:03,276 --> 00:42:10,390 able to take the skills that they acquired in the course of the interaction with 626 00:42:10,390 --> 00:42:16,611 the institution and create truly new and different things, and the institution 627 00:42:16,611 --> 00:42:20,695 has to be willing to accept that, as almost like, well here's one of our 628 00:42:20,695 --> 00:42:26,420 user's exhibit. You might even call it an exhibit on this topic. It's their 629 00:42:26,420 --> 00:42:30,039 interpretation, we don't necessarily endorse it, but maybe when we give them 630 00:42:30,039 --> 00:42:34,897 the space, the digital space in order to demonstrate that creativity. 631 00:42:34,909 --> 00:42:38,759 So they kind of move up from being worker bees to, you know, 632 00:42:38,928 --> 00:42:43,507 making something. (Elissa) Should they take it even further 633 00:42:43,507 --> 00:42:49,361 trusting now apart, to be able to -- (Host) Right, you know, way out there 634 00:42:49,361 --> 00:42:55,262 interpretations, or people do stuff with your data that you don't even like. 635 00:42:55,262 --> 00:43:00,262 (Audience) And with the Holocaust Museum you could imagine how that could go. 636 00:43:00,262 --> 00:43:04,993 (Audience) One of the best ways to, at least to being to get a sense of what 637 00:43:04,993 --> 00:43:08,210 people are getting out of this is simply to ask them "What did 638 00:43:08,210 --> 00:43:10,706 you get out of it?" And if they are able to express that 639 00:43:10,706 --> 00:43:14,656 in a way that is convincing, then you know that it worked. 640 00:43:14,656 --> 00:43:17,727 (Elissa) That's a good point. We have one teacher, so that the teacher that's 641 00:43:17,727 --> 00:43:21,626 going to be working with us starting next week, again, who's been our 642 00:43:21,626 --> 00:43:24,591 biggest fan for most of the time the project's been up. 643 00:43:24,591 --> 00:43:27,568 Who assigns students at the end of class due two reflection papers. 644 00:43:27,568 --> 00:43:31,628 One just the real basics of what did you find on this day, how much time did you spend 645 00:43:31,628 --> 00:43:35,179 on that project, what did you write, what did the museum write back. 646 00:43:35,179 --> 00:43:39,109 And reflect on that encounter. And then a new page on just, 647 00:43:39,109 --> 00:43:43,946 their experience of the site. What it is that they, were thinking 648 00:43:43,946 --> 00:43:46,637 about getting out of it, what we could do better, 649 00:43:46,637 --> 00:43:50,608 what they could do better. Next topic. And I think, 650 00:43:50,608 --> 00:43:55,026 in aggregate, that is the best we've been able to do so far, being able to see what it is 651 00:43:55,026 --> 00:43:57,950 that people are taking away from the project. I think that if there is some way 652 00:43:57,950 --> 00:44:03,663 to make that more of the part of the project, to ask people as they leave this thing, 653 00:44:03,663 --> 00:44:08,974 share something. Answers, questions someone open with it, with us. 654 00:44:08,974 --> 00:44:10,608 That we're kind of unsure. 655 00:44:10,608 --> 00:44:13,830 (Fraistat) I don't know that much about the -- really, a merging discipline 656 00:44:13,830 --> 00:44:18,181 of learning outcome assessment, knowing we have our own specialist 657 00:44:18,181 --> 00:44:23,565 scattered through campus, but it's a lot more complex than just asking people 658 00:44:23,732 --> 00:44:29,767 what they think they've gotten out of it. That's a part of it. And I really think 659 00:44:29,767 --> 00:44:35,754 that we need to know and we need to figure out ways to know what we are doing. 660 00:44:35,754 --> 00:44:42,635 Because how can we know if, you know, we're doing a good job of teaching 661 00:44:42,635 --> 00:44:46,697 the things we want to teach through these sites and through these participation. 662 00:44:46,697 --> 00:44:52,347 How can we know how to change? To better realize our goals. 663 00:44:52,347 --> 00:44:56,934 Those are really complex issues and I am actually thinking out of, 664 00:44:56,934 --> 00:45:00,893 trying to reach out to some learning outcome assessment people just, 665 00:45:00,893 --> 00:45:06,812 to help think through that part of the equation. (Audience) So I want to return to encourage you 666 00:45:06,812 --> 00:45:10,874 to go much further with this, you know, Neil's idea of printing it on the tickets 667 00:45:10,874 --> 00:45:14,866 or making visible in the museum, and lots of other ways if you have 668 00:45:14,866 --> 00:45:18,424 150,000 Twitter followers, you should be generating a lot more than 1500 669 00:45:18,424 --> 00:45:23,990 participants. I mean, we work here at the Smithsonian's Encyclopedia of Life project, 670 00:45:23,990 --> 00:45:30,277 to make a webpage for every species, and they have some of the same concerns 671 00:45:30,277 --> 00:45:33,844 that you have, but I think you have a grand opportunity to go to your wards and 672 00:45:33,844 --> 00:45:37,590 your sponsors and ramp this up as the central way. This is the future 673 00:45:37,590 --> 00:45:42,987 of this museum. It's a matter of creating out. That's one thing about educating 674 00:45:42,987 --> 00:45:46,895 the users but, creating outreach and engagement in getting people to 675 00:45:46,895 --> 00:45:51,184 participate remotely, that may generate more traffic with people who 676 00:45:51,184 --> 00:45:54,566 come and visit, there's just a lot of ways this should grow bigger, and I'm, 677 00:45:54,566 --> 00:45:59,112 you know, you should be shy of that growing this much larger. 678 00:45:59,112 --> 00:46:03,188 The fears are prevalent everywhere and maybe the Holocaust museum 679 00:46:03,188 --> 00:46:08,429 deservedly, as I said, I worked for them on their early design-- their fears are prevalent 680 00:46:08,429 --> 00:46:14,243 about Holocaust deniers taking over these, or polluting results. Even one small error 681 00:46:14,243 --> 00:46:20,207 in the data set will then trigger a national news story that undermines the validity of it all, 682 00:46:20,207 --> 00:46:25,202 so you do have more concerns than usual, but all of the more reasons to go at it, 683 00:46:25,202 --> 00:46:29,752 in a substantive way, and deal with the credibility of, you know, ensuring 684 00:46:29,752 --> 00:46:34,212 the credibility so, it's good that you've got the, sort of, senior reviewer status, 685 00:46:34,212 --> 00:46:38,422 but various forms of badges and recognition having annual conference for those 686 00:46:38,422 --> 00:46:42,528 who participating, bringing them in, bringing them together, raising their stature, 687 00:46:42,528 --> 00:46:45,877 making them leaders of the project, giving them decision making power 688 00:46:45,877 --> 00:46:51,279 and supervision to control any problems. There's lots of ways you can go much further 689 00:46:51,279 --> 00:46:56,557 and demanding more of your users will actually causing them to engage more. 690 00:46:56,557 --> 00:46:59,500 So don't be afraid about that. I have one particular question about 691 00:46:59,500 --> 00:47:03,054 the 1500. You have some distribution of the demographics, I mean there's 692 00:47:03,054 --> 00:47:06,320 two theories. One says that, well, the museum patrons and interests 693 00:47:06,320 --> 00:47:10,217 are of an older demographic, and the other says, well, it's the kids who 694 00:47:10,217 --> 00:47:14,283 are doing online citizen science, so help me with that one. 695 00:47:14,283 --> 00:47:16,388 (Elissa) Well it's a little bit skewed, but there's again, a lot of our outreach's 696 00:47:16,388 --> 00:47:19,970 been through teachers, so, most users here are school-aged, 697 00:47:19,970 --> 00:47:23,468 so my best users have been in middle school. Which is for our middle-school educators 698 00:47:23,468 --> 00:47:27,828 has been incredibly gratifying. But as far as our power users, 699 00:47:27,828 --> 00:47:34,695 people who find us not through a school, just on their own, and then, crank out 700 00:47:34,695 --> 00:47:40,794 at the data, they for the most part been in college or just out of college. 701 00:47:40,794 --> 00:47:46,239 (Audience) I mean you could do a lot more, I am a supporter, I am a contributor 702 00:47:46,472 --> 00:47:50,074 and a member at -- I have no idea about the Lodz Ghetto project. 703 00:47:50,074 --> 00:47:54,281 It's just not advertised, doesn't reach me, in either the email traffic I get from 704 00:47:54,281 --> 00:47:59,287 USAHMM or the printed materials, or the annual reports or anything 705 00:47:59,287 --> 00:48:03,784 that I get, so I mean I think there's a way that you should be less shy, you should be 706 00:48:03,784 --> 00:48:09,682 more bold in making these projects are more visible. That will raise the issue 707 00:48:09,682 --> 00:48:13,614 of credibility but also the value to the museum and you need the 708 00:48:13,614 --> 00:48:18,689 buy-in of the people upstairs. Your directors and your boards. 709 00:48:18,689 --> 00:48:21,525 To be able to be into this. I mean, a memorable day was -- 710 00:48:21,525 --> 00:48:26,082 I was working and writing plan for computers in this museum 711 00:48:26,082 --> 00:48:31,097 where the 70 members of the Holocaust memorial board, many spoke up against it 712 00:48:31,097 --> 00:48:37,137 saying things like, "If the Nazis had computers, you know, etc." So it was [Shanky Wineburg] 713 00:48:37,137 --> 00:48:40,951 who was, sort of, the lead designer of this, who said, I mean, settled it all 714 00:48:40,951 --> 00:48:45,335 with a very sharp quote, he said "Computers are the best way for 715 00:48:45,335 --> 00:48:50,700 the next generation to learn about the Holocaust." And it was over. You know, making that 716 00:48:50,700 --> 00:48:56,364 forcible statement, that this is important, and I'm glad to help you, if that would be useful. 717 00:48:56,364 --> 00:49:00,467 I'm writing you an email, so you'd be on with that, you know, 718 00:49:00,467 --> 00:49:06,282 I think there's a lot that you can and should be doing and revving up 719 00:49:06,282 --> 00:49:12,116 internally as well as externally, absolutely the way to go. 720 00:49:12,116 --> 00:49:16,677 (Fraistat) I think what's interesting is that if you trust your users enough, 721 00:49:16,677 --> 00:49:23,285 say Holocaust deniers did get a hold of some material, I mean, how do you 722 00:49:23,285 --> 00:49:28,738 teach people to do history well? History is all about refuting arguments 723 00:49:28,738 --> 00:49:33,567 that don't hold up and learning how to do that, and understanding 724 00:49:33,567 --> 00:49:39,430 that those arguments will inevitably crop up all the time, and as you raise 725 00:49:39,430 --> 00:49:44,314 your profile you will get more of that. So be prepared, but go there. 726 00:49:44,314 --> 00:49:48,430 (Audience) Maybe the analogy to look at with the cranks and so forth is, 727 00:49:48,430 --> 00:49:54,878 is open source software community. They're, by opening up the software, 728 00:49:54,878 --> 00:49:57,881 you have a better chance of creating something that is robust, and 729 00:49:57,881 --> 00:50:04,797 it's going to be protected then if you try to keep it to yourself, control it. 730 00:50:04,797 --> 00:50:07,910 (Audience) I was thinking, while we're planning follow-up projects where you 731 00:50:07,910 --> 00:50:10,364 Laughter 732 00:50:10,364 --> 00:50:16,714 (Muñoz) You mentioned that the audience for this is still predominantly American. 733 00:50:16,714 --> 00:50:20,499 Partly imagine that's because of working with classes, but I wonder whether 734 00:50:20,499 --> 00:50:25,076 there isn't a kind of pen-pal-esque kind of angle to this, right - the internet, 735 00:50:25,076 --> 00:50:28,798 is everywhere and you know, the descendants of many of the people, 736 00:50:28,798 --> 00:50:32,098 or people who might know about this, or have other sources of information 737 00:50:32,098 --> 00:50:37,848 are obviously probably still in, might still be in Europe, or in Israel or wherever. 738 00:50:37,848 --> 00:50:41,528 And I wonder about, sort of, a global outreach, sort of, piece, and how that 739 00:50:41,528 --> 00:50:47,741 fits in with the museum's position, vis a vis the other Holocaust and remembrance 740 00:50:47,741 --> 00:50:50,493 institutions. (Elissa) My interns actually are working on 741 00:50:50,493 --> 00:50:56,062 German language arts program, she's coming to us from Berlin this year. 742 00:50:56,062 --> 00:50:59,536 She was totally jazzed about the Lodz Ghetto project, and probably are 743 00:50:59,536 --> 00:51:05,687 our heaviest moderator at the moment. And I should send my boss a review, 744 00:51:05,687 --> 00:51:10,620 as a German language outreach program, to German schools, based on the things 745 00:51:10,620 --> 00:51:15,007 in their curriculum, and be able to -- We had a group of teachers 746 00:51:15,007 --> 00:51:18,476 from Poland who came in last year. And I was asked to come and present 747 00:51:18,476 --> 00:51:22,381 the project to them. And there's actually a lot of hesitancy about it, that 748 00:51:22,381 --> 00:51:27,994 they didn't like the concept or the framework. Except one woman who actually was 749 00:51:27,994 --> 00:51:32,708 from Lodz, and she said it was a brilliant idea and that her students would love 750 00:51:32,708 --> 00:51:37,529 to work on it. Part of the problem is that our resources are in English, 751 00:51:37,529 --> 00:51:42,357 and all the data is in German. So we have to go through and say that 752 00:51:42,357 --> 00:51:49,098 yes, 'name' means name and 'vorname' is first name. And do that explication 753 00:51:49,098 --> 00:51:53,653 for our English speaking audience, so there's a German language cheatsheet. 754 00:51:53,653 --> 00:51:57,513 And for our German speakers they've already got the data at their disposal 755 00:51:57,513 --> 00:52:02,142 and a lot of them are taught English in schools. I'm not as familiar with how other -- 756 00:52:02,142 --> 00:52:07,560 I guess we could view it as just English class project, for schools. But I think 757 00:52:07,560 --> 00:52:12,453 it's an excellent idea that we've paired this with our global outreach since part 758 00:52:12,453 --> 00:52:15,745 of this project still sits in a division called the global classroom 759 00:52:15,745 --> 00:52:19,008 where we do talk about outreach to the world. 760 00:52:19,008 --> 00:52:22,308 (Audience) I'm curious about the Polish teachers' hesitancy. 761 00:52:22,308 --> 00:52:31,945 (Elissa) Um, it was bad. Yeah, they didn't like the way we were posing our questions. 762 00:52:31,945 --> 00:52:37,018 The fact that we just open these students up for anybody to come and look at them. 763 00:52:37,018 --> 00:52:43,765 And I think there's also some hesitancy about the way that we are reading history. 764 00:52:43,765 --> 00:52:46,957 Again the idea that history is, being something that is open. They weren't 765 00:52:46,957 --> 00:52:51,442 as comfortable with just having that be our framework, that there could be new questions 766 00:52:51,442 --> 00:52:55,153 coming out of them. And I'm not sure if that was, I'm sure it's not just 767 00:52:55,153 --> 00:52:58,732 the polish teacher mindset that it was a particular group 768 00:52:58,732 --> 00:53:02,642 with particular questions they were posing. And I definitely imagine that 769 00:53:02,642 --> 00:53:09,110 when we are working with different group of teachers and have different outcome. 770 00:53:09,852 --> 00:53:14,084 (Fraistat) If there are no other questions or comments, let's have a round of applause 771 00:53:14,084 --> 00:53:16,455 for a really great presentation. 772 00:53:16,455 --> 00:53:20,628 Applause 773 00:53:25,830 --> 00:53:31,512 Does not count as genuine. The allographic work, by contrast, 774 00:53:31,512 --> 00:53:37,220 such as a musical score or poem has no one acceptable instance. 775 00:53:37,220 --> 00:53:42,759 Or as Goodman puts it, all correct performances or renditions of the work 776 00:53:42,759 --> 00:53:48,698 are equally genuine instances o f it. Allographic art, therefore we may 777 00:53:48,698 --> 00:53:54,694 thereby define as a rule-bound. Pondering the question, Goodman asks, 778 00:53:54,694 --> 00:54:00,503 "Could institution of a notational system transform painting or acting from 779 00:54:00,503 --> 00:54:06,286 an autographic, into an allographic art." Well Goodman answers the question 780 00:54:06,482 --> 00:54:09,940 in the negative. "The development of time-based media suggest that 781 00:54:09,940 --> 00:54:15,555 we reconsider the issue. Past the work of art in the digital era, become akin 782 00:54:15,555 --> 00:54:21,606 to a symphony or a publication." Does the aim of curators, conservators, 783 00:54:21,606 --> 00:54:27,275 technical specialist and artists to sort out the implications of such questions going forward. 784 00:54:27,275 --> 00:54:33,249 As we consider the ramifications of time-based art, which can be reproduced and decimated 785 00:54:33,249 --> 00:54:38,607 outside the realm of traditional museum environments, what is the significance. 786 00:54:38,607 --> 00:54:44,175 of showing such work in museums, in a laminar institutions to become repositories 787 00:54:44,175 --> 00:54:49,954 for such work. When might it be appropriate to recognize that a work of art is essentially 788 00:54:49,954 --> 00:54:57,281 ephemeral. And when and why might we want to take steps to preserve it and perhaps 789 00:54:57,281 --> 00:55:03,114 to transform it in order to preserve it. To do so, ultimately, is to privilege 790 00:55:03,114 --> 00:55:08,770 the idea over matter, recognizing that we must inevitably allow the medium 791 00:55:08,770 --> 00:55:15,211 in which the work was originally executed to evolve, in the service of its presentation. 792 00:55:15,211 --> 00:55:19,876 The opportunity to collect exhibit and preserve time-based art, thus provides 793 00:55:19,876 --> 00:55:25,286 an exceptional opportunity to consider the philosophical locations of new media 794 00:55:25,286 --> 00:55:29,862 for understanding our world and our selves. As well as to explore the technical 795 00:55:29,862 --> 00:55:34,650 and intellectual challenges of preserving these works for future audiences, 796 00:55:34,650 --> 00:55:41,723 and for providing access to them, for audiences now and tomorrow. 797 00:55:41,723 --> 00:55:45,609 The new technological environment produced by digital media further 798 00:55:45,609 --> 00:55:50,911 privileges the value of interdisciplinary and interinstitutional collaboration, 799 00:55:50,911 --> 00:55:55,701 as we explore the tools and strategies necessarily to share time-based and 800 00:55:55,701 --> 00:56:00,959 digital works with future generations. And on that note, I thank you so much 801 00:56:00,959 --> 00:56:06,026 for your attention. And I very much looking forward to hearing your thoughts, observations 802 00:56:06,026 --> 00:56:08,615 and questions. Thank you. 803 00:56:08,615 --> 00:56:11,769 Applause 804 00:56:17,678 --> 00:56:21,023 (Anne) Yes (Audience) First of all, I have a critical 805 00:56:21,023 --> 00:56:24,832 question to ask, first of all let me give a -- thanking you for that extraordinary 806 00:56:24,832 --> 00:56:28,942 presentation. I don't get to introduce myself as I was away. I'm sorry about that, 807 00:56:28,942 --> 00:56:33,117 but I'm coming to mid presentations for years now as a fellow here. 808 00:56:33,117 --> 00:56:38,553 This is one of the most remarkable that I've seen. There's a lot of deeper 809 00:56:38,553 --> 00:56:44,029 respect behind these questions. My question is this: on the note of 810 00:56:44,029 --> 00:56:47,875 [Benjamin] and he's sort of, who was a figure that I distrust, 811 00:56:47,875 --> 00:56:51,140 as someone was, as far as this type goes as well, and he's mentoring 812 00:56:51,140 --> 00:56:55,641 notions of the subject rendering management of flux. I wanted to 813 00:56:55,641 --> 00:57:00,489 get you to reflect on the fact -- there's a brave fascination in your idea 814 00:57:00,489 --> 00:57:04,658 of the time series, and the various flooring that go on with it. 815 00:57:04,658 --> 00:57:08,223 You can get the point about how conventional ways of formulating 816 00:57:08,223 --> 00:57:12,992 subjectivity are under attack. But it strikes me as paradoxical 817 00:57:12,992 --> 00:57:17,944 that the portrait library would be this place where this radical project 818 00:57:17,944 --> 00:57:21,375 would be going on, and before I want to do that, would rather -- first of all 819 00:57:21,375 --> 00:57:25,243 it seems to me that a lot of these radical experiment that you put forward 820 00:57:25,243 --> 00:57:29,735 are actually predicated just as much as [Benjamin]'s essays of [inaudible] 821 00:57:29,735 --> 00:57:34,223 I have a really nostalgic impulse to recover the subject in the first place. 822 00:57:34,223 --> 00:57:39,257 When I see those three late night talk show hosts, I was shocked by the news. 823 00:57:39,257 --> 00:57:42,618 This is I think what the lips are supposed to feel, that the identity of it all, 824 00:57:42,618 --> 00:57:48,024 the fact that there were, makes me long for a world that is better than that. 825 00:57:48,024 --> 00:57:52,420 It's a reflection of my alienating world that I want to see the individual, 826 00:57:52,420 --> 00:57:57,125 so there's the nostalgia there. But I think the problem is even greater 827 00:57:57,125 --> 00:58:01,836 than that in my mind, that I constant to engage in this radical project while 828 00:58:01,836 --> 00:58:09,212 presuming that the subject is going to be a portrait, is to presume the very 829 00:58:09,212 --> 00:58:13,341 thing that was the problem in the first place, you know what I mean? 830 00:58:13,341 --> 00:58:19,208 Like, if I can put it, it's like the idea of presuming the individual subjects 831 00:58:19,208 --> 00:58:26,016 so that to attack that idea, is stacking -- is not a radical project in the first place. 832 00:58:26,016 --> 00:58:31,612 When I put Lebron James all by himself in a cube and evacuate the entire cube 833 00:58:31,612 --> 00:58:36,269 of everything in the world except images of himself and then conduct 834 00:58:36,269 --> 00:58:40,990 a radical decentering from that, I pre-supposed in the first place 835 00:58:40,990 --> 00:58:46,423 in totally artificial terms, one, I'm presuming that radically to attack. 836 00:58:46,423 --> 00:58:50,418 There's something about this project going on in the space of the portrait gallery 837 00:58:50,418 --> 00:58:55,018 that seems to presume the erratic enemy in the first place, I just wanted put -- 838 00:58:55,018 --> 00:58:59,596 (Anne) I think it's a fabulous -- I think It's a really really fabulous set of observations 839 00:58:59,596 --> 00:59:03,606 that you put forward and I thank you so much for that, and I have to say 840 00:59:03,606 --> 00:59:08,567 one of the things that I love so much about [Benjamin] and it's like any great author, 841 00:59:08,567 --> 00:59:13,627 something that keeps me coming back over and over is there are so many facets 842 00:59:13,627 --> 00:59:19,534 obviously to all of his essays. I have to admit the work of art in the age of mechanical 843 00:59:19,534 --> 00:59:24,691 reproduction is this magnet for me. And I'm just -- I put it obvious, I think you're 844 00:59:24,691 --> 00:59:33,752 right, that he seems to be in many instances sort of battling with his own sense of nostalgia. 845 00:59:33,752 --> 00:59:40,885 And I will also say that I think I really do consider his work extraordinarily artful. 846 00:59:40,885 --> 00:59:46,156 It's obviously very self conscious in it's construction, as is the case with the artworks 847 00:59:46,156 --> 00:59:50,497 I shared with you today. And so I guess first and foremost I would say 848 00:59:50,497 --> 00:59:54,614 I don't think there's any one way to read any of these, and that ultimately 849 00:59:54,614 --> 00:59:57,920 is the fascination. There are lots of different context in which these can 850 00:59:57,920 --> 01:00:04,194 function. I do think that the work of art in the age of mechanical reproduction 851 01:00:04,194 --> 01:00:09,608 itself in terms of observations about subjectivity is really really interesting, 852 01:00:09,608 --> 01:00:14,153 particularly [Lee] in this essay, when he's grappling with this question of Victorial 853 01:00:14,153 --> 01:00:17,837 cliffs for example, and really dealing with the fragmentation of the body, 854 01:00:17,837 --> 01:00:22,214 and new ways in which we could get to literally see and understand the body of result, 855 01:00:22,214 --> 01:00:28,513 and freeze-frames it and photographic interventions on, but that's a little bit of an aside. 856 01:00:28,513 --> 01:00:32,717 And you bring up the really important question of, alright, if I'm working at the portrait 857 01:00:32,717 --> 01:00:37,728 gallery, how can I -- I notices it's not directed personally, but how can one who is attached 858 01:00:37,728 --> 01:00:42,516 to this notion of a portrait gallery in the first place presume to undermine this notion 859 01:00:42,516 --> 01:00:49,450 of an individual hand-on one of the things that is important to understand about 860 01:00:49,450 --> 01:00:53,967 the notion of the portrait gallery itself. I don't mean just ours, but this larger 861 01:00:53,985 --> 01:00:59,365 intellectual framework, as of course, it too has, a history that relates to 862 01:00:59,626 --> 01:01:05,451 a specific set of political developments, and specific set of intellectual developments. 863 01:01:05,451 --> 01:01:10,961 It is a product of mid nineteen century, it seems to be a very British concept, 864 01:01:10,961 --> 01:01:14,467 which is interesting, [Norship Pointing] for example, has made the point that 865 01:01:14,467 --> 01:01:18,767 portrait galleries tend to exist in the English speaking world, which I actually 866 01:01:18,767 --> 01:01:26,106 have come to think is attached to ways of thinking about the political significance 867 01:01:26,106 --> 01:01:30,350 of the individual unit in society that is kind of interesting, especially 868 01:01:30,350 --> 01:01:34,274 with respect to democratic ideals so I have to say actually, I think there's 869 01:01:34,274 --> 01:01:39,595 something really interesting about the perhaps hidden political assumptions 870 01:01:39,595 --> 01:01:46,088 that go along with the portrait itself. But specifically with respect to trying 871 01:01:46,088 --> 01:01:51,431 to undermine and retask this initial portrait gallery, that has a lot to do 872 01:01:51,431 --> 01:01:56,520 with the fact that that's where I happen to find myself as a young curator. 873 01:01:56,520 --> 01:02:01,844 I ended up at the portrait gallery somewhat unexpectedly shortly after 874 01:02:01,844 --> 01:02:06,281 finishing graduate school. And I -- one other things that really intrigued 875 01:02:06,281 --> 01:02:11,331 me about it, and this is going back twelve years, is that the museum 876 01:02:11,331 --> 01:02:18,146 underwent a very self-conscious reinvention between 2001 and 2006 877 01:02:18,146 --> 01:02:22,788 when it was actually under physical renovation. And there was a desire to re-examine 878 01:02:22,788 --> 01:02:29,781 the very principles of portraiture, which I think has tended to be a form of art making 879 01:02:29,781 --> 01:02:34,140 that has not gotten a significant amount of credit, I think in the recent past, 880 01:02:34,140 --> 01:02:40,460 it's been seen as a somewhat tired genre, in fact, in the sixties lots of artists refuse 881 01:02:40,460 --> 01:02:45,578 to use that term, we think of Chuck Close for example, who does these giant faces. 882 01:02:45,578 --> 01:02:50,990 But during the sixties he called them heads. He would not acknowledge until relatively 883 01:02:51,192 --> 01:02:58,718 recently that they are a form of portraiture. And so one of my pleasures, pleasures 884 01:02:58,718 --> 01:03:04,813 perhaps as a curator has been to ask audience to reconsider what they think 885 01:03:04,813 --> 01:03:11,601 they know about portraiture by thinking of it -- and this is a thorny term, I'm using 886 01:03:11,601 --> 01:03:18,114 that word, but I wanted to do is to undo the notion of portraiture and to recast it 887 01:03:18,114 --> 01:03:22,933 a little bit as a way of thinking about identity and breaking down personal identity. 888 01:03:22,933 --> 01:03:26,776 But I think you are right to bring up the question about whether or not 889 01:03:26,776 --> 01:03:37,095 there are in fact some, you know, some types of paradoxes or some assumptions 890 01:03:37,095 --> 01:03:41,413 that are invented in there that are, you know, in some sense, going against 891 01:03:41,413 --> 01:03:47,257 the grain of the deeper thinking here. It is really interesting to me to talk with 892 01:03:47,257 --> 01:03:50,992 contemporary artists and, actually, a project I'm working on right now 893 01:03:50,992 --> 01:03:56,836 is about portrait extraction, who really do very actively seem to be rediscovering 894 01:03:56,836 --> 01:04:01,325 or re-examining a notion which certainly goes back to the Renaissance and this is 895 01:04:01,325 --> 01:04:05,769 the notion that somehow in depicting anybody else, or anything else, 896 01:04:05,769 --> 01:04:11,296 an artist is obviously reflecting something of who he or she is, but I think the idea 897 01:04:11,296 --> 01:04:16,461 that that entity can somehow be seen as an envelope, that is impervious to 898 01:04:16,461 --> 01:04:22,819 outside influence is really completely disintegrated. And yet side by side with that 899 01:04:22,819 --> 01:04:26,746 we know that we live in this incredible culture of celebrity, and of course 900 01:04:26,746 --> 01:04:31,968 [Worhose] was critiquing , so there definitely I think it's a very very very intersting 901 01:04:31,968 --> 01:04:39,698 push-pull and I think you are right to raise these questions on -- 902 01:04:39,698 --> 01:04:41,913 So I'm not sure that's a very satisfying response. 903 01:04:41,913 --> 01:04:47,590 (Audience) I just wanted to underscore that all these paradoxes that that you unintendedly 904 01:04:47,590 --> 01:04:52,895 fly by underscore the interest of these lines. Because it seems to me to speak to the 905 01:04:52,895 --> 01:04:57,241 contradiction of the world that we live in. So thank you very much. 906 01:04:57,241 --> 01:05:01,045 (Anne) Oh, thank you. Thank for your wonderful question. 907 01:05:01,045 --> 01:05:04,451 (Audience) Hi, um, thank you for having us, your talk was interesting. 908 01:05:04,451 --> 01:05:10,691 I was wondering if the distinction of [inaudible] autographic and allographic artwork 909 01:05:10,691 --> 01:05:16,003 can really be helpful for preservation, to artworks, because I think 910 01:05:16,130 --> 01:05:25,153 the distinction is not that evident or -- there's more of a learning space between 911 01:05:25,153 --> 01:05:29,406 the two, and I think they really applies to all the media that is - all the work so far, 912 01:05:29,406 --> 01:05:36,677 they are not necessarily time-based. For example, sculpture by Turner, 913 01:05:36,677 --> 01:05:43,039 and the way that it has to be reorganized in the gallery according to certain 914 01:05:43,039 --> 01:05:48,102 instructions because it travels in pieces, but it has to be organized. You see, 915 01:05:48,102 --> 01:05:52,413 that, in a way of performance, all the work, because if something goes wrong, 916 01:05:52,413 --> 01:05:57,143 you don't know where the things are, you could argue that you are creating 917 01:05:57,143 --> 01:06:01,355 a new work if you do that. So that means if the first time that that was done 918 01:06:01,355 --> 01:06:06,935 by the artist himself, that was the autograph and is lost or maybe preserved through 919 01:06:06,935 --> 01:06:14,773 photography. So that work is un-autographic but it also has autographic instances. 920 01:06:14,773 --> 01:06:18,985 And then it becomes untruthful work so that if I show you a music as well, 921 01:06:18,985 --> 01:06:24,739 in a sense you can have performances in terms of someone performing the work 922 01:06:24,739 --> 01:06:27,853 for, someone creating a new addition, but there will always be someone 923 01:06:27,853 --> 01:06:33,524 that goes in before, the autographic instances are very in, manuscript, for example. 924 01:06:33,731 --> 01:06:39,896 And if we think [inaudible] they exist in time-based media, 925 01:06:39,896 --> 01:06:46,910 because you will look for it in each of the page, you will look for proof of the first instance 926 01:06:46,910 --> 01:06:55,228 of these sequence of art manifestations that will be steadily generated by the artists. 927 01:06:55,228 --> 01:07:01,880 So, where's about that option [inaudible] for preservation. 928 01:07:01,880 --> 01:07:05,647 (Anne) That's a really interesting point. I guess the assumption that you make 929 01:07:05,647 --> 01:07:08,529 that there will always a desire to go back to the original form of the 930 01:07:08,529 --> 01:07:13,194 time-based piece, I think it's not necessarily something that you should in fact 931 01:07:13,194 --> 01:07:16,936 be taking for granted. It's actually something, of course I have really 932 01:07:17,063 --> 01:07:21,765 great colleagues, but it is a discussion that I had with members of our staff. 933 01:07:21,765 --> 01:07:25,968 Why do we need to hold on to this original form, and again, this is where 934 01:07:25,968 --> 01:07:29,591 I think the paradigm of being about being a historian is so important. 935 01:07:29,591 --> 01:07:33,947 That my colleagues in exhibitions department were more focused on 936 01:07:33,947 --> 01:07:37,083 the here and the now, and getting it up on the wall, for them, it's sort of, 937 01:07:37,083 --> 01:07:41,299 excess baggage to worry about the sixteen iterations that perceive it 938 01:07:41,299 --> 01:07:45,315 it's not meaningful in the same way in that context as it is to me. 939 01:07:45,315 --> 01:07:49,297 I think they understand the value of preserving it, and ultimately I think that 940 01:07:49,297 --> 01:07:53,099 that's where the framework of the museum maybe have something special to 941 01:07:53,099 --> 01:07:57,750 contribute to this dialogue, but this distinction between allographic 942 01:07:57,750 --> 01:08:02,412 and autographic I agree, is not a perfect one. And in fact I think there are ways in which 943 01:08:02,412 --> 01:08:06,461 intentions that we observe in the world of time-based and digital media 944 01:08:06,461 --> 01:08:12,493 are in fact really simply shedding light on old problems that have always 945 01:08:12,493 --> 01:08:16,843 been there. Our conservation, has always been about intervention into, you know, 946 01:08:16,843 --> 01:08:22,704 so-called erratic original, and the conservator has to make choices 947 01:08:22,704 --> 01:08:28,818 about how to best represent the intent of the original artist or at least what 948 01:08:28,818 --> 01:08:33,324 is understood as being the original intent. And what I really wanted to do with that 949 01:08:33,324 --> 01:08:39,487 distinction was to, I guess, disengage from the idea that there is some inherent, 950 01:08:39,487 --> 01:08:43,214 well, of, but I as a historian I do think there are things to be learned from 951 01:08:43,214 --> 01:08:46,026 the original that may not even be interesting to the artist, however, 952 01:08:46,026 --> 01:08:51,298 that aside, I wanted to make a point that if we begin to re-conceptualize visual art, 953 01:08:51,298 --> 01:08:56,324 which is traditionally been seen as something which is the product of an erratic genius. 954 01:08:56,324 --> 01:09:00,495 You know, [Benjamin] is obviously trying to disengage that, but it's sort of, 955 01:09:00,495 --> 01:09:07,179 [fidelization] that continues, that we can begin to see these works of art as things 956 01:09:07,179 --> 01:09:13,329 that can migrate and retain some resemblance of authenticity, no matter what medium 957 01:09:13,329 --> 01:09:18,043 they are executed in, as long as they visually represent or conceptually represent 958 01:09:18,043 --> 01:09:24,160 what the artist wanted that piece to be, but I do think it's an imperfect metaphor. 959 01:09:24,160 --> 01:09:27,414 Things are going to change, things are going to deteriorate and something ultimately 960 01:09:27,414 --> 01:09:31,481 maybe a representation of itself. And that becomes, I think it's almost 961 01:09:31,481 --> 01:09:37,077 sort of interesting philosophical conundrum, and I'll just say one more thing. 962 01:09:37,077 --> 01:09:41,944 Which is simply to observe that this notion of authenticity also functions 963 01:09:41,944 --> 01:09:45,700 slightly differently for people who are interested in preserving data, 964 01:09:45,845 --> 01:09:48,552 and making sure that the data itself doesn't get corrupted. So in fact, 965 01:09:48,552 --> 01:09:53,670 I think that lots of interesting layers get added in here, that are worth 966 01:09:53,670 --> 01:09:59,521 thinking about, but it's a great question. Thank you. 967 01:09:59,521 --> 01:10:06,799 (Audience) I wanted to point out that the idea of the essential self which 968 01:10:06,799 --> 01:10:13,248 would be captured in the portrait is rather a naive notion or is at fault with the public 969 01:10:13,248 --> 01:10:17,394 presentation of a person. Everybody knows these people have private lives. 970 01:10:17,394 --> 01:10:22,038 Everybody knows they did all sorts of things, they were complex beings. And if you take 971 01:10:22,038 --> 01:10:30,770 something like -- well, it doesn't take new media to bring out the complications 972 01:10:30,770 --> 01:10:34,333 in the first place. You know, the diaries them-self are worth one avenue, 973 01:10:34,333 --> 01:10:38,970 but the other thing is, photographic, presentation as in for instance, 974 01:10:38,970 --> 01:10:43,282 David Duncan spoke on Picasso the private Picasso, he has this big 975 01:10:43,282 --> 01:10:48,460 photographic record of Picasso in the fifties, the forties and fifties, 976 01:10:48,460 --> 01:10:53,013 and you get this much complication. In fact, you get a whole lot more complications 977 01:10:53,013 --> 01:10:58,118 there than you can get in your average presentation, well, you know, the one 978 01:10:58,118 --> 01:11:03,674 of [Gitzburg], for instance. You get as much from David Duncan as you do 979 01:11:03,674 --> 01:11:09,834 from the new media presentation. And digitization doesn't actually change 980 01:11:09,834 --> 01:11:17,329 anything so it's not quite that our notion of a person's identity is modified by 981 01:11:17,329 --> 01:11:22,653 the exposure of new media. The exposure of new media is interesting if it's own right. 982 01:11:22,653 --> 01:11:27,552 But it doesn't change the basic concepts that we have of who we are, 983 01:11:27,552 --> 01:11:32,198 what persons are, what vulnerabilities and complications we have. 984 01:11:32,198 --> 01:11:35,690 (Anne) I think that's such a great observation and would be so much fun 985 01:11:35,690 --> 01:11:42,761 to dig into that question with you, I would submit, I would like for the sake 986 01:11:42,761 --> 01:11:47,766 of argument maybe put forward the idea that I really do think there are ways 987 01:11:47,766 --> 01:11:54,030 in which we are developing new insights in the present day about self on which 988 01:11:54,030 --> 01:11:57,979 perhaps are giving us new tools to go back and look at the past. 989 01:11:57,979 --> 01:12:03,992 For example, the querying of the history of art, for example. Not necessarily, 990 01:12:03,992 --> 01:12:08,927 which is not to say that things were not present previously that complicates 991 01:12:08,927 --> 01:12:12,715 the picture, I think you are absolutely right that there's always been 992 01:12:12,715 --> 01:12:15,730 complexity with the human self. But it is interesting to go back 993 01:12:15,730 --> 01:12:19,218 and look at the language that the artists use at least, in describing 994 01:12:19,218 --> 01:12:23,334 their projects. Even somebody like Alfred Stieglitz who was such 995 01:12:23,463 --> 01:12:29,375 a perceptive and sophisticated photographer, really looked for the essential moment 996 01:12:29,375 --> 01:12:34,748 to capture somebody. And it's a language but there's somehow I think, embedded 997 01:12:34,748 --> 01:12:40,617 in that presumption of a privileged way of understanding somebody. And yet of course 998 01:12:40,617 --> 01:12:46,002 he did lots of different portraits of O'keeffe, you can look at that series of portrait 999 01:12:46,002 --> 01:12:48,713 presentations. (Audience) I would not trust what an artist 1000 01:12:48,713 --> 01:12:56,124 says about his own project. It just isn't reliable. It is self-promotional and -- 1001 01:12:56,124 --> 01:13:00,327 (Anne) There's a narrative-reflective paradigm but I loved -- I think your point 1002 01:13:00,327 --> 01:13:02,984 is an excellent one. I think you are pervasing it. 1003 01:13:02,984 --> 01:13:05,929 (Host) We have time for two more, and there's a few people who have been waiting. 1004 01:13:05,929 --> 01:13:09,082 So one there and then at the back. 1005 01:13:09,082 --> 01:13:14,728 (Audience) Dealing with authenticity, how, whenever you are deciding 1006 01:13:14,728 --> 01:13:21,690 to migrate or provide forms for current exhibition, how do you deal 1007 01:13:21,690 --> 01:13:27,457 with deterioration versus intent. For example, in [Globagrew] 1008 01:13:27,457 --> 01:13:33,290 the artist manipulated the signal to get different colors and distortion. 1009 01:13:33,290 --> 01:13:36,671 How do you know what's genuine and how do you know what's real? 1010 01:13:36,671 --> 01:13:41,421 Especially with film, if it's a color film and there's red shift, was that intended? 1011 01:13:41,421 --> 01:13:45,535 (Anne) Yeah, you know, the weird thing is that you don't always know, actually. 1012 01:13:45,535 --> 01:13:51,513 There's a great piece at the [Hershorn] by John -- no not John Jordan, um, 1013 01:13:51,513 --> 01:13:56,285 oh goodness, actually the artist's name has just slipped my mind. But I'll get it 1014 01:13:56,285 --> 01:14:01,030 for you. There's this great film piece by a very interesting artist who was 1015 01:14:01,030 --> 01:14:07,673 working in the seventies which is a film piece, and there is sound that goes with it. 1016 01:14:07,673 --> 01:14:12,883 But there's a little bit of a hypothesis, about how we think the artist wanted 1017 01:14:12,883 --> 01:14:16,903 that particular piece to be installed. And the problem is there's an absence 1018 01:14:16,903 --> 01:14:21,588 of documentation. So actually, one of the things that's really interesting 1019 01:14:21,588 --> 01:14:27,313 and this goes to, really actually, any period of artwork that we really have to 1020 01:14:27,313 --> 01:14:31,895 rely very heavily upon an interpretive framework. And so one other thing 1021 01:14:31,895 --> 01:14:35,722 we've been doing in terms of looking at this question about some practices 1022 01:14:35,722 --> 01:14:39,369 is to think about what it means to document the intention of the artist, 1023 01:14:39,369 --> 01:14:43,584 at the outside. And so for example what we try to document now, 1024 01:14:43,584 --> 01:14:48,419 recognizing that this information can very very quickly disappear, is, you know, 1025 01:14:48,578 --> 01:14:52,305 how does the artist want the piece to look what it -- look when it's installed. 1026 01:14:52,305 --> 01:14:56,420 What is it supposed to sound like, and of course inevitably even when 1027 01:14:56,420 --> 01:15:01,755 one tried to document these things meticulously, we have to recognize that 1028 01:15:01,755 --> 01:15:07,217 there's inevitably going to be some slippage. Even when you think you are being very 1029 01:15:07,217 --> 01:15:11,540 meticulous, things like processing times, for computers can change. 1030 01:15:11,540 --> 01:15:20,047 And so I have to say that we do our best to develop data that gives us as many 1031 01:15:20,047 --> 01:15:25,254 points of reference as possible, but I think ultimately we have to recognize 1032 01:15:25,254 --> 01:15:30,650 that it is to a certain degree, an imperfect science. We also something 1033 01:15:30,650 --> 01:15:35,387 called a Checksum value to try to determine that the data moving forward 1034 01:15:35,387 --> 01:15:41,962 is kept in tack, but I think it's very interesting that historically the -- 1035 01:15:41,962 --> 01:15:46,916 in order to be sure that there are it, problems for example, with the migration 1036 01:15:46,916 --> 01:15:51,253 of video into digital format, except there's been curators, I mean, 1037 01:15:51,253 --> 01:15:55,616 [conservators], or probably curators too, and certainly conservators who sit and look 1038 01:15:55,616 --> 01:16:00,157 intently at something to be sure that there are no disruptions. We can't do that 1039 01:16:00,157 --> 01:16:04,632 with a generative work, so we've moved beyond the point at which human perception 1040 01:16:04,632 --> 01:16:09,858 can really answer these questions for us. And so I think on a certain level we have to 1041 01:16:09,858 --> 01:16:15,572 accept a certain degree of slippage, and a certain degree of imperfection, 1042 01:16:15,572 --> 01:16:21,549 inability to completely nail something down, and again, that is kind of a mind shift. 1043 01:16:21,549 --> 01:16:25,049 We've become comfortable with the fact that we know everything will always be 1044 01:16:25,049 --> 01:16:29,426 something of an observation. So I don't know if that -- 1045 01:16:29,426 --> 01:16:33,943 (Audience) Those helped. Thank you. (Host) So I'm afraid that we are out of time, 1046 01:16:33,943 --> 01:16:38,522 I'm sure Anne will be happy to stick around if there are a couple of more questions, 1047 01:16:38,522 --> 01:16:41,171 but let's thank her for a really interesting clip. 1048 01:16:41,171 --> 01:16:44,987 Applause 1049 01:16:50,272 --> 01:16:53,212 (Anne) I can definitely stick around. (Audience) What is a generative? 1050 01:16:53,212 --> 01:16:58,886 (Anne) Oh right, we started with this term of -- yeah, it's a relatively new term and it refers 1051 01:16:58,886 --> 01:17:05,382 to artwork that has no -- that doesn't loop. That is continuously changing, so there is 1052 01:17:05,382 --> 01:17:10,097 code behind the image that leads to ever-changing permutations of the way 1053 01:17:10,097 --> 01:17:16,690 in which the digital data is combined and output. So there is no one instance 1054 01:17:16,690 --> 01:17:21,017 of the work. It's constantly changing. One can describe the generative is -- 1055 01:17:21,017 --> 01:17:25,059 (Audience) So a network piece, is generative enough? It can 1056 01:17:25,059 --> 01:17:27,815 run on for a hundred years? (Anne) Forever. And you'll see 1057 01:17:27,815 --> 01:17:30,502 ever-changing combinations. (Audience) Yeah, maybe not very 1058 01:17:30,502 --> 01:17:33,496 interestingly different, but none the less. (Anne) Yeah that's right, exactly. 1059 01:17:33,496 --> 01:17:37,399 You could just -- you did a pretty good job describing it. Especially after fifty 1060 01:17:37,399 --> 01:17:40,715 or so minutes. Yeah.