0:00:00.000,0:00:01.440 0:00:01.440,0:00:02.760 (GASPS) 0:00:07.920,0:00:09.920 How many of you are blamers? 0:00:09.960,0:00:12.480 How many of you,[br]when something goes wrong, 0:00:12.520,0:00:15.000 the first thing you want to know[br]is whose fault it is? 0:00:15.040,0:00:17.760 Hi. My name is Brené. I'm a blamer.[br](LAUGHTER) 0:00:17.800,0:00:21.200 I need to tell you this quick story[br]from a couple of years ago 0:00:21.240,0:00:23.840 when I realised the magnitude[br]to which I blame. 0:00:23.880,0:00:26.960 I'm in my house. I have on white slacks[br]and a pink sweater. 0:00:27.000,0:00:31.280 I'm drinking a cup of coffee[br]in my kitchen - a full cup of coffee. 0:00:31.320,0:00:33.600 I drop it on the tiled floor. 0:00:33.640,0:00:37.160 It goes into a million pieces,[br]splashes up all over me. 0:00:37.200,0:00:40.800 And the first... I mean a millisecond[br]after it hit the floor, 0:00:40.840,0:00:43.120 right out of my mouth is this: 0:00:45.240,0:00:46.960 (LAUGHTER) 0:00:47.000,0:00:49.280 He is my husband. 0:00:49.320,0:00:53.040 Let me tell you[br]how fast this works for me. 0:00:54.560,0:00:57.040 Steve plays water polo with friends. 0:00:57.080,0:00:59.600 The night before,[br]he went to play water polo. 0:00:59.640,0:01:03.960 I said, "Make sure you come back at ten.[br]I can't fall asleep until you're home." 0:01:04.000,0:01:08.080 He got back at 10.30, so I went to bed[br]a little bit later than I thought. 0:01:08.120,0:01:10.120 Ergo, my second cup of coffee, 0:01:10.160,0:01:15.120 that I probably would not be having[br]had he come home when we discussed. 0:01:15.160,0:01:17.760 Therefore...[br](LAUGHTER) 0:01:17.800,0:01:21.880 So, the rest of the story is,[br]I'm cleaning up the kitchen. 0:01:21.920,0:01:24.480 (PHONE RINGS)[br]Steve calls. 0:01:24.520,0:01:26.960 Caller ID. I'm, like, "Hey." 0:01:27.000,0:01:31.440 He's like, "Hey. What's going on, babe?"[br]"Huh. What's going on?" 0:01:31.480,0:01:33.520 Um...[br](LAUGHTER) 0:01:33.560,0:01:36.120 "I'll tell you exactly what's going on. 0:01:36.160,0:01:40.040 "I'm cleaning up the coffee[br]that spilled all..." 0:01:40.080,0:01:42.040 Dial tone! 0:01:42.080,0:01:44.520 (LAUGHTER)[br]Cos he knows. 0:01:44.560,0:01:47.320 How many of you go to that place,[br]when something bad happens, 0:01:47.360,0:01:50.800 the first thing you want to know[br]is whose fault is it? 0:01:50.840,0:01:55.480 I'd rather it be MY fault[br]than no one's fault. Because why? 0:01:55.520,0:01:58.080 It gives us some semblance of control. 0:01:58.760,0:02:02.920 If you enjoy blaming, this is where you[br]should stick your fingers in your ear 0:02:02.960,0:02:06.160 and do the "nanana" thing,[br]cos I'm getting ready to ruin it. 0:02:06.200,0:02:08.560 Here's what we know from the research. 0:02:08.600,0:02:14.240 Blame is simply the discharging[br]of discomfort and pain. 0:02:14.280,0:02:19.120 It has an inverse relationship[br]with accountability. 0:02:19.160,0:02:22.600 Accountability, by definition,[br]is a vulnerable process. 0:02:22.640,0:02:25.000 It means me calling you and saying, 0:02:25.040,0:02:28.960 "My feelings were really hurt[br]about this." And talking, not blaming. 0:02:29.000,0:02:32.600 Blaming is simply a way that[br]we discharge anger. 0:02:32.640,0:02:35.040 People who blame a lot 0:02:35.080,0:02:39.840 seldom have the tenacity and grit[br]to actually hold people accountable, 0:02:39.880,0:02:44.160 because we spend all of our energy[br]raging for 15 seconds 0:02:44.200,0:02:47.200 and figuring out whose fault[br]something is. 0:02:47.240,0:02:49.880 Blaming's very corrosive[br]in relationships. 0:02:49.920,0:02:54.160 It's one of the reasons[br]we miss our opportunities for empathy. 0:02:54.200,0:02:57.720 Because when something happens[br]and we're hearing a story, 0:02:57.760,0:02:59.720 we're not really listening. 0:02:59.760,0:03:01.760 We're in the place where I was - 0:03:01.800,0:03:06.080 making the connections as quickly as[br]we can about whose fault something was. 0:03:06.880,0:03:10.240 Closed captions by Access Subtitling